Who Uses This Software?

Leaders at organizations (non-profits, advocacy groups, government, scouting, YMCA, faith-based), schools (private, public, ECE and Montessori) and businesses (tutoring, performing arts).


Average Ratings

7 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $39.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Business Hours

Vendor Details

  • MemberHub
  • www.memberhub.com/
  • Founded 2007
  • United States

About MemberHub

MemberHub allows organizations, schools and businesses to share a private online site where members can transform communications and collaborate on an organization-wide, group/discipline level, on a team level, or one-on-one. You can set up private online groups, called hubs, for each discipline, team level, or committee, as well as a main hub for the entire organization. Members have access to just the hubs they need, while administrators can view and manage all of the hubs.


MemberHub Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control

MemberHub Reviews

Great for Staff!

Feb 21, 2011
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: This is awesome keeping up with multiple staff. I never miss an email address! I can also upload important documents everyone needs. Love the announcement feature. Quick and easy way to blast out a quick reminder.

Cons: The only thing I've found is I can't delete "discussions" all at once. I have to go through and delete them individually. And sometimes the emails go to my spam.

Overall: I highly recommend MemberHub for anyone who is looking to have increased communication with a group.

We simply love Memberhub!

Feb 21, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: * Facilitates communication in the various groups within our organization very well using the discussion feature. Also, discussions can be accessed through website or reply to email, which is very useful.
* Centralized calendars with email/text reminders
* Send urgent announcements using text messages
* Online directory for our members to access pictures, phone numbers, addresses, etc. Will never have to print another directory again (although Memberhub gives you the ability to if you want to in a nice, newly developed feature).
* Granular security for managing which features users can access by hub.
* Outstanding customer service & email support.
* Administrator can add non-computer users to directory and manage member profile.
* New features are always being developed/added (such as useful mapping feature)

Cons: * Admin management features can be improved to make routine hub maintenance easier. For example, in the way we use the service, we have hubs that people will periodically move in/out of, and this can be a time consuming administrative task.
* No iPhone app

Overall: Memberhub is a key part of our strategy for member communication and collaboration. We can strongly recommend the service, that it will provide value to your organization.

All Your Members Accessing All They Need

Feb 21, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: MemberHub.com powerfully delivers:
. Directory of your Membership
. Members Map based on members' addresses
. Members spreadsheet generated from the Directory
. Ability to create Team Hubs (ex: Leadership Team Hub)
Hubs have these features:
. Shared Calendar for signups/events/auto-reminders
. Shared Files that you upload for the Team to use/view
. 'Discussion' feature for emailing your whole Team at once with vital info
. Members' contact info for Team leaders and members to access

Cons: MemberHub.com will not build teams/orgs for you. That's your job! Organization leaders still must do the work of recruiting team members, and then training them to use MHub as a tool.

Team Leaders who set up Hubs must then help the team to see the benefit and use the tool. You will need to assist people as they enter their Member Contact Info and learn to use the features of MHub. Once you develop a culture of using it, though, the Team will see the benefit and be grateful.

Overall: MemberHub.com contains essential features for Team building and communication. You need it, and you'll love using it. You will find that the MHub staff listen without defensiveness to critique and suggestions, and their customer service is respectful and responsive. Great company, great product!

MemberHub is the best thing ever

Feb 18, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Makes communication with a large group of people simple and fast. Favorite feature is the ability to send a text to an entire group or "Hub" from my desktop.

Memberhub is constantly improving and adding new features. Customer service is exceptional. Extremely affordable.

Cons: Any complaints I had have been addressed in updates.

Overall: If you manage a group/team or multiple group/teams, MemberHub is a priceless communication and collaboration tool. We are a small church, but still found communication difficult before we started using MemberHub. Now, I couldn't imagine leading without it.

Outstanding software & customer support!

Feb 18, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: - Customizable look to fit your branding needs
- Threaded discussions
- Whiteboard
- Calendar with text/email reminders
- File repository
- Urgent push announcements
- Ease of setting up new groups
- Developers are very engaged with the user community
- Ongoing modifications and enhancements
- Free to small groups

Cons: - Lack of integration with other church admin software

Overall: Memberhub is feature-rich, providing a variety of useful functionality that our church ministries, committees, and small groups use frequently. Among the most popular are the threaded discussions, whiteboard, calendar with text/email reminders, file repository and urgent push announcements. Setting up new groups is easy. And best of all, the developers are very engaged with the user community and really listen to us, making ongoing modifications and enhancements to meet our evolving needs. Our church administrators say they wish the software could integrate with other software that they use to track members, donations, space utilization, etc. So the fact that it functions as a stand-alone tool made getting funding approval a bit of a challenge. But the tool itself, is fantastic! I highly recommend if for any church / family / small group.

Member Hub Announcements

Feb 17, 2011
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Absolutely love this feature, mainly due to the fact that there is immediate delivery for those who have registered cell phones & do not have computer access throughout the day.

Cons: Inviting people to join the hub has been very tedious. I wish I could simply sink a link and invite folks to register.

Overall: I think this is highly beneficial for any business who needs to access employees in a professional, secure mannner.

FABLOUS!

Feb 17, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Great way to build community and connectiveness within our Y association. You can break down by small groups or make it larger, your choice. Matt is great to deal with, only a phone call or e-mail away. We are very excited about all the potential within our organization.

Cons: We have not found any problems or issues, it is a good as we expected and even more!

Overall: Buy it, you won't be disappointed!