4 / 5 17 reviews

Who Uses This Software?

Small to Medium sized accommodation properties (hotel, motel, resort, Inn & B&B) looking to manage all guest records, reservations & online presence with a easy-to-learn, and simple-to-use tool.

Average Ratings

17 Reviews
  • 4 / 5
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Support
    24/7 (Live Rep)

Vendor Details

  • Centium Software
  • Founded 2009
  • Australia

About This Software

GuestPoint is an easy-to-learn Accommodation Management Solution streaming every step from reservation to check-out. GuestPoint offers the flexibility of a cloud-based system with the advantages of an installed solution. Features include: easy-to-use multi-task reservation plan (tape chart), guest communication/profiling, performance tracking/reporting, PCI compliant credit card handling, housekeeping, financials, exports, remote management, commission free online booking page, plus much more.


GuestPoint Features

  • Catering
  • Employee Management
  • Front Office Management
  • GDS / OTA Integration
  • Group Management
  • Guest Experience (GEM)
  • Housekeeping Management
  • Maintenance Management
  • Marketing Management
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Reservations Management
  • Reviews Management
  • Single Property
  • Vacation Rental
  • Activities Booking
  • Booking Notes
  • CRM
  • Guest Management
  • Multiple Rate Plans
  • Online Booking
  • Payment Processing
  • Promotions Management
  • Revenue Management
  • Single / Group Reservations
  • Third Party Booking

GuestPoint Reviews

GuestPoint does it all!

Jul 15, 2014
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Converting from our previous reservation system to GuestPoint was a smooth transition. The system is easy to use and meets our every need.

Centium Software┬┐s customer service has exceeded our expectations from day one.


May 13, 2012
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: very easy to use and teach staff how to use

Cons: still have some small requested changes to need to be made but only minor

Overall: very highly recommended

HIGHLY RECOMMENDED "GuestPoint has changed how we do business"... The Sage N Sand in Moses Lake,WA.

May 06, 2012
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Centium GuestPoint software has totally changed us and how we manage our business! Less paperwork/More organization and has cut book keeping costs in half! Manages housekeeping/Assures employee accountability and prevents employee theft. On line booking has never been easier for us and for our customers. GuestPoint has provided us with a booking page that links directly from our website and community page, this has increased our business immensely! GuestPoints comfort and ease to Audit/Control Statistics/Rates and Inventory on and off property is wonderful! The customer support/setup and training is OUTSTANDING! "HIGHLY RECOMMENDED!" GuestPoint has changed our lives! CAN'T SAY ENOUGH!!!

Cons: We have had GuestPoint up and running for a little over 6 month....... Absolutly NO disappointments or complaints! It truly has changed our business and our lives!

Overall: WONDERFUL! Our business has prospered and blossomed because of Centium GuestPoint. From the moment Karen Baele (sales department) and the Centium support team entered The Sage N Sand our life and our employees lives has become so much less complicated and pleasant! I'm going to say one more time "HIGHLY RECOMENDED!"