Who Uses This Software?

We serve American small businesses with 1-100 employees.


Average Ratings

709 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month
    See pricing details
  • Pricing Details
    Based on number of employees
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Patriot Software
  • www.patriotsoftware.com/
  • Founded 2002
  • United States

About Patriot Payroll

Starting at just $10/mo, Patriot Software offers online payroll to save you time and money. Made for USA small business owners with 1-100 employees. Choose the payroll option right for you: Basic Payroll - Starts at $10/mo. Online payroll software lets you pay employees easily in 3-simple steps. Full Service Payroll - Starts at $25/mo. You run payroll, but let us handle the payroll tax filings. Free direct deposit, or print paychecks. We offer free payroll setup and US-based support.


Patriot Payroll Features

  • 401(k) Tracking
  • Attendance Management
  • Benefits Management
  • Check Printing
  • Compensation Management
  • Deductions Management
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Self Service Portal
  • Tax Management
  • Vacation / Leave Tracking
  • W-2 Preparation
  • Wage Garnishment

Patriot Payroll Reviews

Great payroll service. So easy to run and work in to do weekly payroll. User friendly.

Sep 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to set up with help from the service. So helpful and made it so easy to work with it. Payroll is not a dreaded item anymore. I love the direct deposit aspect so I don't have to figure out how much is due and when it is due. This service is reasonably priced and is not over designed to make it so vast that reading the menu is as much work as doing the payroll by hand.

Overall: Relief of all the following, have I done all the filings on time, is it all complete or did I forget something, is this on file now for my insurance company needs. I no longer worry about these items.

The site is very easy to navigate and easy to read.

Aug 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Within seconds of the first time n the site I was able to navigate and view all the information I was looking for. Very user friendly.

Overall: I am able to view all my payroll status prior to payday..

VERY EASY TO UNDERSTAND AND EVERYTHING NEEDED FOR A SMALL BUSINESS

Aug 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: THAT ITS VERY EASY TO UNDERSTAND ITS NOT COMPLICATED AND EVERYTHING YOU NEED TO RUN A SUCCESSFUL BUSINESS.THE PRICE WAS ALSO VERY AFFORDABLE I THOUGHT THAT WAS A PLUS. HAS CUSTOMER SUPPORT TO HELP YOU SET UP IF YOU NEED HELP .I LOVE THAT IT HAS LOTS OF FEATURES THAT I NEEDED IN ONE PLACE SO I DON'T HAVE TO HAVE SEVERAL SOFTWARES.

Overall: I LOVED ALL THE FEATURES THIS SOFTWARE HAS ITS GREAT .I WILL TELL MY BUSINESS ASSOCIATES ABOUT THIS SOFTWARE.

Amazing software allowing small businesses to use direct deposit

Aug 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how quick and easy it is to use and how as a small business we can finally offer direct deposit. It's been a breeze from setup to the normal day to day use. Patriot is very user friendly.

Overall: Now our small family owned business can have direct deposit and qualify for bank bonuses.

Great and inexpensive program!

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to use. Allows me to complete payroll in a fraction of the time compared to QB and at a much lower price. No initial cost for software, just usage.

Cons: Inability to add 1099 employees easily to the payroll system. This would absolutely allow me to rate this product 5 stars across the board with this simple addition.

Overall: Easy to use payroll system with automated tax reporting and filing.

Makes life as a business owner so much easier!

Aug 04, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: They handle everything for me. I don't have to do anything except input the hours my employees work. They completely handle the rest.

Cons: It took quite a bit of time to get set up and started, but once everything was ready and I learned how to use it, it's been a breeze ever since.

a very good experience, ease of use, no confusing terminology, the help box and the online chat ....

Jul 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the online chat, they are quick to respond and always courteous, willing to gather all necessary inf

Cons: nothing as yet, I am very satisfied with the product ...............................................

Overall: ease of all of my employee info in one spot

It was a very easy transaction to Patriot Software. It was easy and very fast. No problems at all..

Jul 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The staff are very friendly. Every time I called or emailed tem they got back to me very fast. Very nice also.

Cons: I wished they had a cell phone app, it would be nice to be able to run payroll from your phone when on job site.

Overall: Very fast and easy to use

Vendor Response

by Patriot Software on July 26, 2017

Hi Everett, Thanks for the great review. While we don't have a cell phone app, our software is "mobile friendly" so you can run your payroll any where you have data or internet connections. Best part is, unlike "apps" you don't have updates to worry about and it won't take up precious memory storage on your phone!

So Far So Good, Great Customer Service

Jul 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Patriot assisted with getting our company set up on their payroll system and ensured we had all the help and answers we needed along the way.

Easy to use once you learn it but if you have no idea what you're doing yet- Free set up included

Jul 21, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cost is so important in this economy and this software is very low cost which means more money to my business.

Cons: It can be difficult to easily locate what you are looking for. A lot of subfolders and trial and error.

Overall: Low cost and easy to use

It has all the functions we need. Fair price.

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The support team is very helpful. They are very patient to answer my questions, and very knowledgeable.

Cons: You have to finish your payroll in the month it happens. If you do it in the following month, even though it is not due until the 15th, they will charge you a fee to change it.

Completely satisfied customer and I HIGHLY recommend Patriot to anyone shopping for payroll software

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ease of set up. I like the available hints. I like the availability of the customer support. The setup check off list helped me immensely! I'm thoroughly enjoying using this software!

Overall: Ease of processing payroll for my company and employees.

Great Product I am happy that I found a product that I can use easily

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am happy that i can do alot with this product and saves me time then having to write out checks and keep track of payroll taxes. And it is nice to be able to pull up reports of all the payroll transactions in the past.

Cons: I had a little delay with getting the net pay setup but it was able to be done at the end which i am now happy about

Overall: saves time, good price, easy to use.

Unbelievably ease to setup and run! Already saving in the first month running myself!

Jul 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Guided setup was a breeze and just ran my first payroll in 2 minutes. As a 30-year HR/Payroll ERP software engineer, I'm impressed with Patriot Software and can see myself using the product for all of my businesses!

Patroit Payroll has saved us money and headaches from trying to process payroll on our own.

Jul 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: In all my research for payroll software this is the most affordable and easy to use. Its easy to move around the software and print pay stubs.

Cons: We started with basic and it a little confusing when trying to upgrade in order for them to pay our payroll taxes in.

Overall: Patroit Payroll has saved us money and headaches from trying to process payroll on our own.
In all my research for payroll software this is the most affordable and easy to use. Its easy to move around the software and print pay stubs.

Exceptional

Jul 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Navigating the site is very very simple. You are setup to win every time you log in. I use the site 2 times a month and forget every time how to use it. When I log on, it flashes right back to the front of my memory.
By far the easiest and most simple software I have used to date.
I have spoken to customer service once, and they were very kind, very explanatory and helped me resolve my issue the first time I called without any fuss.

Cons: I wish customer service was open 24/7. That is it.
Aside from that I cannot find anything else that I do not like about this product.

Overall: The ease of being able to do my payroll and knowing a company that will back me if anything goes wrong.

Easy to use Great Asset

Jun 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and keep track of liabilities, expenses, and all the assets of my own Bookkeeping Business.

Perfect for your Small Business Needs

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I would highly recommend Patriot Software to small business users. The software is very easy to use. I am able to quickly generate reports. Customer support is great- they are quick and efficient.

Cons: If the software was mobile optimized it would help a lot. Also, the check printing feature, I wish it had different layouts. I really do not like the current ones.

Vendor Response

by Patriot Software on June 28, 2017

Hi Diana, Great news! The software design is "responsive" which means it is mobile friendly on all devices. Try it out and let us know what you think!

First the price is definitely right!! It's the best value out there as far as payroll is concerned.

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That every time I have a question, the payroll software team gets back to me as soon as they possibly can. Which is typically with minutes.

Overall: I can submit my payroll anywhere which is amazing, along with I pay my employees different ways and the software is adaptable to fit what I was looking for.

Fantastic Customer service and inexpensive!

Jun 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been over the moon excited about the customer service. I called them when I initially set up and they were very helpful. And I've called them twice regarding the direct deposit (which by the way is free!). They have been, knowledgeable, patient and super accommodating. I just got off the phone with them and the representative was so excellent that I just had to take a second to write a review.

Cons: It would be even nicer if the minimal fees would also allow employees to login and submit their time on their own via the employee portal. But that is a tiny bit more money.

Overall: Free direct deposit. Auto generated payroll tax filings. Overview of what is needed to maintain a payroll in my state.

Good overall product for a single company

Jun 22, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Good platform. Easy to add companies and employees. Running payrolls is pretty simple. Check printing is easy to use.

Cons: Natpay and setting up Direct Deposit is a pain. A lot of hoops to jump through and definitely not as user friendly and seamless as using intuit. Also, if you are an accountant they do not have a branded platform so your client will know they are using Patriot so it doesn't work for contracted payroll.

Overall: Good product and features for the price paid.

Easy and affordable.

Jun 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy it is to use. Payroll only takes me about 10 min. It is also very affordable for a small business.

Always available to answer my questions

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use when running my monthly payroll and the quality of the customer service representatives who have helped me with set up and ongoing questions.

Cons: Not always easy to find what I'm looking for in the reports - probably because I'm not a payroll person.

Excellent product for a small or big company to make payroll easy and quick

Jun 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We are a small company and just hired our first two employees. I did payroll the first week using the charts and figures from the State and IRS, and I spent three solid days working on only that! It is crazy how the government thinks a small business can afford to do their own payroll task and stay up to date on all changes, what a stressful time it was!

Cons: The wait on the phone for customer service, I've hang up a couple of times from waiting to just have the phone call answered.

thus far a bit over year of this services and it works great- very happy will keep it

Jun 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: i like the ease that the software has- also the staff are at your disposal during office hours- an actual person answers the phone and stays with you until you are satisfied with the results- great service

Overall: all of my payroll needs are taken care of by this software- it is easy to use and the staff are ready to help you as you need them to.
nothing thus far all is working great- staff all works well- very happy with services- they are ready to serve you

Superb service and extremely easy to use

Jun 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I loved that everything was so easy to set up and so easy to start using. They asked me to send them reports of a few different things and got everything all set up for me. It was so easy and they were so helpful!

Cons: That there is no gps on their time system . We would utilize a gps with time clock in and out maybe on an app of some sort. Also if I could give my sales and other associates access to invoicing without having to have my login and password for full access to everything.

Overall: Accounting, ease of use, much cheaper than what we are paying now, and no hidden fees. The service is absolutely amazing.

Great price

Jun 05, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the price. I am now getting used to the software and the ease of use is improving. I suppose if one already understood payroll, this software would be a breeze. Thank goodness for the online chat support! They are always a big help.

Cons: I am brand new at being an employer that uses payroll, so I personally experienced some difficulty using/understanding the software. Now that I'm getting used to all of this, it's getting much easier.

Overall: Cost more than anything...but I also understand payroll a little bit better now too, so that's a good thing.

I use the software for payroll and time and attendance. Exceptional experience and very easy to use

Jun 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to set up. Exceptional customer support. Tremendous value for the money. Patriot takes care of recording, collecting, depositing and paying all payroll taxes. The quick response of customer support to all questions.

Cons: Would like to have customer service available for evening hours and some weekend hours. Would like to be able to speak directly with the tax department.

Overall: Eliminated hours and hours of tax work. Simplified reporting of employees work hours. Made payroll and time and attendance very easy.

I really like using this. I feel like an professional accountant.

Jun 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Its Easy to Use that's for sure and there's so much information available on your website that keeps me wanting to come on back.

Cons: Would be nice if customer support would be more responsive but overall they are helpful and can guide you through things if needed.

Overall: I save about 50% of fees then if I were to use an accountant to do it for me.

Great software.

Jun 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is so easy to use. I was hesitant to switch from our payroll company, but now all the guesswork is taken out. For a much smaller fee, I get the exact same service and features. Plus, free direct deposit!

Cons: Set up is very in depth so it can be time consuming and overwhelming to a new business owner who may be unfamiliar with tax info. However, the customer service is tops and patiently answers any questions to help along the way.

Overall: Ease of use and peace of mind.

Good customer service to help you through the set up process.

Jun 02, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I run a simple payroll for a household employee and Patriot does the job. It was a little tricky to set up, but customer service helped walk me through it.

Cons: Set up was tricky but customer service helped me through it. The direct deposit process involved lots of steps to set up. Give yourself at least a week before running your first payroll.

Great Cloud based software

Jun 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple and easy to run pay roll and direct deposit feature is awesome. Website is easy to navigate and file all the taxes for you. employee has their own portal to track their pay stub which eliminate the time for management.

Cons: This product is not available in apps which would have avoid the time to be in office to run payroll.

Vendor Response

by Patriot Software on June 01, 2017

Hi Diwash, Great news! Our software is online and has a responsive design. That means you can access your payroll software anywhere on any device. No extra downloads of an app needed.

Great product did the free trial and that had me sold.

Jun 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, friendly customer service, and a great value. Love the tax service saved on have to have an accounted.

Cons: The check layout is the only thing I did not like. I tried it every way optional and still do not like how it prints the check.

Overall: I know longer have to use my accounted or worry about the incorrect taxes being deducted.

Exceptional Service!

Jun 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: They are always Available, give efficient answers to all questions. Very user friendly, American based.

Overall: We wish we would have found it sooner! We have been with a less than satisfactory company and Patriot Software has proven to be the exact opposite!

Great customer service and easy to use program.

May 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to use program. The interface is pretty easy to follow and it is self-explanatory. I like the software.

Vendor Response

by Patriot Software on June 01, 2017

Thank you Aly! We appreciate your kind words!

Great Value, Perfect for Small Business

May 31, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Website is professional, clean and pleasing interface and easy to use. All the information you need to set everything up is right there. Never had to call CS but did email once with a minor issue and it was resolved quickly and easily. Once set up, running payroll is a breeze. Price is competitive, one of the lowest, with awesome reviews to back it up and a full set of features and services. New user but very happy so far.

Cons: Set up takes a while especially if setting up direct deposit. Once set up though it's a breeze. There are some taxes that they do not file so we still have to do some of them. I don't know if this is because of our state laws or what. Other than that, really good so far.

Overall: Payroll processing. Direct deposit. Filing taxes (not all).

It has really made my job of payroll so much easier. Everyone has been so helpful at the beginning!

May 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is so easy to use. You simply pull up your employees names and put in their hours and you are done. They take care of paying your payroll taxes and it is one less thing you have to worry about. I love it.

Overall: I love how quick and easy it is to do my payroll. I am extremely busy and I need things to be easy in my life. I literally can do my payroll in about 10 mins. Love the product!! I honestly can not think of anything. The only thing that would have made this easier is if they could know all my info and set it up. Ha! Ha! They were extremely helpful in all areas I was confused about. So honestly I could not think of a negative thing about this company.

Very happy I switched payroll software products

May 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The thing I like most about this software is the price. I was unable to get my past software company to match or even get close to the price Patriot quoted.

Overall: I am very happy that the small price includes filing the payroll returns as well as making sure the payroll taxes get paid electronically on time.

Vendor Response

by Patriot Software on May 30, 2017

Thank you for the great review Cindi!

Patriot Software has lightened my load!

May 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: They take care of payroll, direct deposit which my employees love, and all my tax filings for a fraction of the price i was paying before

Cons: The initial setup is somewhat labor intensive. There are numerous steps and verification processes, but once it is complete things run smoothly.

Overall: less work for me to worry about

Easy and friendly

May 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is super easy to use-- but if I ever have any questions it's super easy to talk to someone at customer service and they are always friendly and always answer my question efficiently and effectively.

It was all good until I received a delinquency notice from the tax office

May 24, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I used to have my accountant do payroll taxes for me, so I was very nervous when I switched to Patriot. Their customer service helped me set everything up and assured everything looked correct. They also followed up two months later and confirmed everything was set up correctly.

Cons: After triple checking with their customer service and making sure everything was "set up correctly", I submitted my first quarterly payroll in April. And in May I received a delinquency notice from the tax office telling me I didn't submit my first quarterly payroll tax. I called Patriot and found out they had submitted my payment as the second quarterly payroll tax. Imagine my shock that after triple checking with the customer support during the set up stage, Patriot now admits, yes, sometimes there can be the confusions about the filing period, and that they charge to re-file the first quarter for me. Either that, or I can try to call the IRS to get them to waive the penalty. The rep I talked to on the phone was very nice, but it would be much nicer if they would fix the problem without trying to charge me more.

Vendor Response

by Patriot Software on May 30, 2017

Hi Molly, Your payroll tax filing service was not active with us until April 10th. If you would like us to file taxes in the first quarter (when you were not with Patriot), we'd be happy to do that for you. Just let our customer support know and we can get that started for you.

Very Very Happy

May 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I love how quick and easy it is to pay employees through this software. It's faster than doing a wire transfer online! And, I love the chat feature because I get answers to all of my questions within seconds!

Overall: the price is amazing, other places were so much more money while offering the same products!

easy one to three

May 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: friendly user

Cons: has not calendar setup or reminder, but still great

Overall: easy

This payroll service is GREAT!!

May 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's super easy to use, process on your own schedule, reports are easy to read, the customer service is very friendly and helpful, and the price is really reasonable!

Overall: I can control all of my employees' info, I can process payroll when I need to and it is very reasonably priced!

I use their full service payroll for my employee. They are a great value and service!

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Customer service is very prompt and knowledgeable. Cost is light-years better than any competitor. So far, so good!

Cons: I wish that their portal was slightly easier to navigate, but their online help section is very useful when something is hard to find.

Overall: Great, full-service payroll at a fantastic price.

Excellent payroll solution for a small business.

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It's easy to use and payroll literally takes only minutes to complete each week. Worth every penny to ensure our payroll taxes are accurately computed and filed.

Cons: Set up eas easy though it required a few tweaks from the default settings regarding payment and filing of state employer payroll taxes.

Overall: ease of use and peace of mind knowing our payroll taxes are accurately computed, paid and filed.

Software has great features and very easy to use

May 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The price is great and the software is so easy to use. I would recommend to any small business because it has everything needed all on one interface.

Overall: It streamlined my invoicing and payroll. Its nice to have everything in one place and you don't need training in order to use it.

Vendor Response

by Patriot Software on May 23, 2017

Hi John, Good news! You can upload a logo on an invoice! I will have someone reach out to you to assist you with this! Also, while our 1099 software is separate from the payroll, it is only $7.50/mo for unlimited contractors, and still all under one log in!

I am Wow'ed by Patriot Software!

May 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Clean and simple interface. It was a reasonably small software install and doesn't seem to be a resource hog. The setup was a breeze. The support (due to my error) was so quick and helpful I was amazed.

Overall: I'm pleased with this software after using QuickBooks both from a personal and financial perspective. It's easier to use and takes less time and it's costing me $75-100 less per year with more features. It's a win-win for us!

Easy to use.

May 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Easy to use. Customer service is great. Would definitely recommend for any small business. Great value.

Cons: I wish the payroll report would break out the hourly employees from the salaried employees.

Overall: Low cost and time saving operations.

I am very happy with Patriot Software.

May 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Once my new employee commented the employee portal is very impressive, I knew I made the right decision. And on the employer side of things - once set up is complete -Patriot Software is easy use. The Patriot Software customer service team is outstanding and Patriot Software makes my payroll easy.

Cons: The set up took time with lots of paperwork, which can't be avoided. However. the Patriot Software customer service team was very helpful when I had questions. I also had a "hiccup" when I tried to run my first payroll due to an error on my part, but Patriot Software pointed out the error and helped me fix it so I was able to run payroll a few minutes later.

Overall: Patriot Software takes the pressure off so I can run my business and not worry about the tedious details of payroll.

I felt like I have been dealing with family! Everyone works to make the transition smooth.

May 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly. Clear layout. If you need assistance, associates are very quick to guide and help.

Cons: In the reports, you need to be in the PAYROLL tab to access the Reports. I would like to be able to access from the Dashboard as well.

Overall: Ease of PR. More time to perform other tasks.

Very pleasant experience!

May 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Product is very user friendly. It has cut my payroll preparation time in half every two weeks. I don't know how I functioned without it!

Overall: Quicker and easiest payroll process

Great service and even better price!!

May 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: That I can do it from anywhere and they have direct deposit for free!! If your looking for the best payroll try it out!!

Simple affordable payroll

May 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: The service is very easy to use and is less expensive than other comparable programs. After switching from Paychex, our payroll processing costs were reduced by half.

Cons: We still cannot figure out how to have direct deposit activated so it would be nice if that was something that the company took care of themselves instead of having you set it up.

Vendor Response

by Patriot Software on May 16, 2017

Hi Aaron, Thanks for the great review! someone from our success team will be reaching out to you to answer all of your questions about activating your direct deposit.

Great Product So Far!

May 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1. This product is easy to use.
2. Patriot has great customer service and has resolved any issues quickly.
3. Good price for the product.

Cons: I would like the program to total the net pay and and taxes in the summary when I run a new payroll.

Overall: Great product for easy, quick and accurate payroll.

Very easy to use

May 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The software is very easy to use and customer service answers questions promptly. It is easy to get a hold of a real live customer service rep.

Cons: Set up seems daunting for someone who is not familiar with payroll lingo, but customer service is there to help.

Overall: cheaper fees

Vendor Response

by Patriot Software on May 18, 2017

Thanks, Jose! Our US-based customer support team is the pride of the company for sure. Payroll setup can definitely seem daunting, which is why we offer free setup to all our customers. As you already know, we're here to help! Looking forward to working with you in the coming years.

Easy Set Up

May 10, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I'm not one who enjoys setup, paperwork, or computers - Patriot Software made is easy as possible. I recommend this software.

Cons: This isn't an instant setup. It will take a week or so for all the systems to be put in place. Make sure to account for this...

Vendor Response

by Patriot Software on May 10, 2017

Thanks for your feedback, Chase! We know how painful payroll setup is, and we're happy to hear we helped make it easy!

The software is easy to use.

May 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the fact that once you enter all the employee information all you have to do for future payroll is enter the hours worked.

Cons: I think that some of the drop down buttons may be harder for some users to find. Maybe layout differently?

Overall: Ease of payroll and tax payments.

Vendor Response

by Patriot Software on May 09, 2017

Hi Jolyn, thanks for the fantastic review and feedback. We've forwarded your comments about the dropdown buttons to our awesome UX team.

Great Value for the Price!

May 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is a great value for the cost. Setting up the software only took 10 minutes. The ease of use in great! Anyone can run payroll without having any knowledge of payroll or payroll taxes. Customer service also reached out to me and were very professional and made me feel comfortable to contact them at any time! I will definitely recommend this product!

Cons: The payroll report are very simple. Which works, however, it would be nice to have more reporting options.

Overall: Payroll processing has never been easier. Patriot make processing payroll a process without the headaches. Their customer service staff is also very helpful and professional.

Vendor Response

by Patriot Software on May 10, 2017

Thanks for your feedback, Melinda! Our goal is to make payroll easy, even for non-payroll experts. We also constantly strive to improve our features--while still giving you the most value for your money. If you ever want to learn more about our software features, don't hesitate to reach out to our U.S.-based support team on chat, phone (877.968.7147) or email (support@patriotsoftware.com)!

This software is very easy to use, and provides great value to my company.

May 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The payroll and tax reporting and flexibility is great, overall simplicity is wonderful. The system is very easy to use.

Cons: A bit of a process was involved in transitioning from the old servicing company was a bit of a process

Overall: There was a huge cost savings

Vendor Response

by Patriot Software on May 10, 2017

Thanks for your review, Steven! We strive to give the most value in our software. We also understand how painful transitioning payroll is--that's why we offer free setup. Plus, our U.S.-based support team is here to help!

Great Support

May 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the customer support. I like being able to call them to ask a question and they answer the question. I like the ease of using the product.

Overall: It makes my payroll easy. I was able to hire and pay an employee without having an HR department.

Vendor Response

by Patriot Software on May 05, 2017

Thank you so much, Erin! We strive to give our customers every reason to like us. We'll be here to handle payroll for you. Here's to your continued business success!

Smooth transition from other service to Patriot.

May 04, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly software with very strong Customer Service support during set up and after set up! Easy to use.

Cons: Set up was a bit challenging but this may have been from my lack on knowledge in the payroll field. Patriot's Customer Service was always very helpful and patient during this process.

Overall: Processing payroll is a breeze!

Vendor Response

by Patriot Software on May 05, 2017

Thanks, Melinda! We love making payroll a breeze for our small business customers. Here's to your business success!

Patriot Software

Apr 27, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Easy to use. Price.

Cons: Lack of HR integration. Difficult to follow the reports. Customer service is not very good.

Overall: Overall the software is easy to use and does basic payroll processing. Value is great as far as what you get for the price. However, if you are looking to grow and want to integrate more advanced HR features, this software is not for you. Customer service is not very helpful. Had issues with a tax filing and I kept being transferred back and forth and my issue is still not resolved!

So Simple My Dog Could Do It

Apr 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Easy, simple, user-friendly, perfect for my small business

Cons: Yet to be determined. None, I hope!

Overall: Setting up this software for my business could not have been easier or simpler. They provide easy to follow steps and have everything a business owner needs to run their business correctly.

Recommendations to other buyers: Just use it!

Vendor Response

by Patriot Software on April 28, 2017

"So Simple My Dog Could Do It" ! You made our week, Mark! We're happy you've had such a great experience. If you do ever encounter any cons, our support team is here to listen and help you. It's a pleasure doing business with you!

Working well for us

Apr 26, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Its very easy to use and the help screens are great. Excellent customer service so far.

Cons: None so far

Overall: We are a small business and this software is allowing us to do professional payroll without having to hire a company to do it for us or having to do it by hand ourselves. The help screens are wonderfully helpful (unlike some I've used with other software) and the online chat works great. They were very responsive to my questions.

Recommendations to other buyers: We are very happy with it so far.

Vendor Response

by Patriot Software on April 28, 2017

Thank you, Tricia! We're so happy to hear you found our help screens useful--our team worked hard to make those handy for our customers! We're honored to work with you and your business.

Payroll as it should be

Apr 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Cost is fantastic. Free set up help was great. Easy to use.

Cons: No way to send funds to 401k. I wish there had been a way to easily transfer info fromyfrom previous service provider- I had to chase a lot of info down.

Overall: A few hiccups during set up but all worked out. I wish they had the ability to send funds to our separate 401k. Also, set up of direct deposit could be a little more clear. But value for money knocks the minor problems out of mind.

Vendor Response

by Patriot Software on April 28, 2017

Thanks, Jennifer! We really strive to make "payroll as it should be." We've also taken your feedback into consideration. Whenever you need help, our support team is always happy to walk you through.

GREAT VALUE AND AWESOME CUSTOMER SUPPORT!!

Apr 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: THE COST SAVINGS TO MY SMALL BUSINESS IS SUBSTANTIAL COMPARED TO PAYCHEX, WHO I HAVE USED FOR 20 PLUS YEARS. YOUR CUSTOMER SERVICE TEAM ANSWERED IN A TIMELY MANNER, WERE FRIENDLY AND VERT KNOWLEDGEABLE!!

Cons: I HAD SOME ISSUES AND QUESTIONS WHEN TRYING TO MAKE THE TRANSITION FROM MY OLD PROVIDER TO PATRIOT, BUT YOUR SUPPORT PERSONNEL WALKED ME THROUGH MY ISSUES.

Overall: THIS SOFTWARE IS A GREAT VALUE FOR THE PRICE. IT IS A HUGE SAVINGS TO MY SMALL BUSINESS. WHEN EVER I HAD A QUESTION WHILE SETTING UP MY ACCOUNT THE SUPPORT STAFF WAS FRIENDLY AND VERY KNOWLEDGEABLE..

Recommendations to other buyers: NOT REALLY, I AM VERY HAPPY WITH MY CHOICE OF PATRIOT SOFTWARE.

Vendor Response

by Patriot Software on April 28, 2017

Thank you, Michelle! We're glad you had such a positive experience with our suport. It's an honor to work with you and your business!

Great for a small company

Apr 24, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Cost, ease of use.

Cons: Nothing really.

Overall: We were using Paychex and paying triple what we do with Patriot Software for something that we had much less control over. Thoroughly satisfied customer here.

Recommendations to other buyers: Make direct deposit easier to set up maybe.

Vendor Response

by Patriot Software on April 28, 2017

Thank you, Aaron! Glad to hear we saved you time and money, while giving you more control. We've also noted your feedback and will evaluate our direct deposit features. Here's to the success of your business!

SIMPLE FAST AND PERFECT FOR SMALL BUSINESS'S

Apr 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: FAST SIMPLE SETUP, I NEVER HAD PAYROLL SERVICES BEFORE AND WAS IMPRESSED WITH THE EASY TO SETUP CHECKLIST IT WALKS YOU THRU EACH STEP AND THERE IS HELP AVAILABLE IF YOU HAVE ANY ISSUES

Overall: FAST SIMPLE SETUP, I NEVER HAD PAYROLL SERVICES BEFORE AND WAS IMPRESSED WITH THE EASY TO SETUP CHECKLIST IT WALKS YOU THRU EACH STEP AND THERE IS HELP AVAILABLE IF YOU HAVE ANY ISSUES

Recommendations to other buyers: GIVE THEM A TRY

Vendor Response

by Patriot Software on April 28, 2017

Thank you, Raymond! Our support team is always happy to help customers with free setup. Glad we left a good impression!

Easy to use!

Apr 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Comments: I just finished my first payroll and Patriot was very easy to use. I'm hoping that it will continue to be as simple as it was today!

Vendor Response

by Patriot Software on April 21, 2017

Thanks, Lisa! You can certainly count on us to keep payroll simple and straightforward.

Customer Service

Apr 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that I can do all my payroll myself. I am the only employee, so I don't have a complicated system. I've been doing my payroll taxes "the hard way", lots of things to file, lots of mistakes and hours of work! This has saved me tons of time and I am confident that it's being done right.

Cons: I do feel nervous about having funds taken out of my bank, but the benefits outweigh this.

Overall: I called customer service to help me set up my tax filing, and only waited a minute or two, then someone who spoke regular English answered and in a few minutes, I was done and my form was complete. Very easy, knowledgeable support.

Recommendations to other buyers: I started with the lower plan and upgraded. If I were to do this again, I would start with the more comprehensive plan and just get everything set up right from the beginning.

Vendor Response

by Patriot Software on April 21, 2017

Thanks, Trinity! Our 100% U.S.-based support team is always happy to help. They're definitely a major strength of our company, and we're happy that you had a great experience with them! You can trust us to deposit and file your payroll taxes accurately and on time. Thanks for being our customer!

beats out the competition

Apr 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: the ease of use and the control of the data you input ,also the support ,oh yea and the price

Cons: none

Overall: well i could not get quick books to activate my payroll through their online accounting software i use and it was taking weeks and weeks and their support did nothing nor tell me nothing ,so i had payroll companies calling me and i did not like the prices
then i heard about patriot on a talk radio commercial on my way home from work searched it out on the net and bang its the biggest bang for the bucks

Recommendations to other buyers: get it use it

Vendor Response

by Patriot Software on April 21, 2017

We're so glad you heard our radio ad during your payroll service search! Thanks for the feedback.

Great Value!

Apr 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The ease of use, and the value. Compared to some of the bigger providers, Patriot cannot be beat. Excited to process payrolls again!

Overall: I just signed up with Patriot and I am so excited to start using it. I have worked with other payroll companies in the past and just cruising around the dashboard was refreshing.

Vendor Response

by Patriot Software on April 21, 2017

Thank you, Kerry! We know our product is easy to use, but we LOVE hearing that it makes you actually excited to run payroll! You made our day.

Accounting software review

Apr 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I thought it was great. I am not very knowledgeable about payroll and accounting but I found this so easy to use.

Vendor Response

by Patriot Software on April 21, 2017

Thanks, Gelean! Our goal is to make the software easy to use, even if you're not a payroll & accounting expert. We're happy to help!

Restaurant Owner

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: After running one payroll I already feel like my money is definitely worth it for this software!!!! it is SO EASY!!!! I can not stress that enough. way better than PAYCHEX and WAY less complicated. Easy to navigate. I love the tutorial videos. I HIGHLY RECOMMEND THIS SOFTWARE FOR ANY SMALL BUSINESS!!!!

Vendor Response

by Patriot Software on April 13, 2017

Norma, you made our day! Thanks for the fantastic review.

Simple, headache-free payroll for busy office managers

Apr 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It is very intuitive and simple. There are enough options and features to enable the payroll systems to function the way I want them to, but just enough features that I don't need any extra training to use this software efficiently.

Cons: I really have no complaints. It's not an aesthetically pleasing interface, but I'm happy to trade that for the quality I get for the low price.

Overall: I love how simple and intuitive Patriot is. I have alot to think about everyday as the office manager of a solo attorney law office, including bookkeeping, billing clients, performing the duties of a legal assistant and other office tasks. I'm glad I can rely on Patriot to calculate and pay taxes and file my tax documents so I don't have to juggle all the due dates doing it manually would entail.

Recommendations to other buyers: Take advantage of the demo offered by Patriot to get familiar with the functionality before signing up. That way you can use it efficiently from day one. Also, take advantage of the free payroll setup the company offers.

Vendor Response

by Patriot Software on April 14, 2017

Kenal, we're more than happy to provide headache-free payroll for busy office managers like you! You can count on us to calculate, deposit and file your payroll taxes--so you can get back to running the office.

VERY HELPFUL

Apr 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: easy to use
always available to help through email or the chat
great price

Cons: wish business hours for the chat were 24/7 although the current hours are great still!

Overall: very help with any question i have about payroll and taxes! Great business hours to speak to a representative, and they answer quickly.

Recommendations to other buyers: dont be afraid to ask any questions through the chat they answer quickly

Vendor Response

by Patriot Software on April 14, 2017

Wow, thank you for the positive review Kenal! We are happy you've always been able to get in touch with us. Even if we're not online during off hours, you can always send an email to support@patriotsoftware.com and we will get back to you first thing in the morning!

Customer Service is superior

Apr 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I like the fact that you can instantly get in contact with a rep via chat. It is a lot less time than I would get over the phone.

Vendor Response

by Patriot Software on April 11, 2017

Thanks for the review Daniela. Many of our customers, like you, love our chat feature. Our customer service team members are very responsive!

Payroll made easy

Apr 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's saved me more time and headache. I used to try and run this on my own. What a mess. I just figured any payroll service would be cost prohibitive. But, no. Patriot's software is simply fantastic. It's well-organized, simple and easy-to-use.

Cons: I've simply not found anything I've had a problem with. Like anything new, it took me a bit of time to find my way around the site, but now run a payroll in like 30 seconds. Not a joke.

Overall: My old business partner and good friend suggested I use Patriot software when we hired our nanny. There are a lot nanny payroll services out there, but I thought i could handle it on my own. Well, until I started using Patriot, it was a nightmare. I'm not kidding. As a self-employed individual, I'm pretty savvy when it comes to managing accounting. but, the payroll stuff has always made me cringe. that is, until i started using Patriot's basic level software. I now run my payroll on my mobile phone. What!!! amazing.

Vendor Response

by Patriot Software on April 10, 2017

Thanks, Thomas! We agree, our Basic Payroll is a solid choice for those who need help calculating payroll taxes for nannies. And we're thrilled that our mobile friendly site works great for you! Thanks again, and we're happy to work with you.

LOVE LOVE LOVE

Apr 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Very easy to use

Cons: None

Overall: Very Convenient way to do payroll! Would refer this software to anyone! It doesn't give me headache, they pretty much do all the work.

Recommendations to other buyers: None

Vendor Response

by Patriot Software on April 10, 2017

Thank you, Garbielle! We love love love that you are our customer!

Works good

Apr 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: They do most of the work for you. When you pay the extra to have them file for you, over all it's a good product.

Cons: Takes some time to get it started, getting all the tax forms and registering online with the IRS and stuff.

Recommendations to other buyers: get your duck in a row Before Starting the free tial

Vendor Response

by Patriot Software on April 10, 2017

Thanks, Page! We're happy to take the stress of payroll tax calculations and filing off your hands. We also offer free setup with our customer support team, who will walk you through all the registrations, forms and files you need. If you have any questions, feel free to call us toll free at 877.968.7147, email support@patriotsoftware.com or chat with us at patriotsoftware.com.

I love Patriot!

Apr 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use

Cons: No complaints so far.

Overall: This program is very easy to use and saves me so much time each month! The few times any (minor) issues have arisen, customer service is always eager and successful in helping me correct it.

Vendor Response

by Patriot Software on April 10, 2017

Thanks, Jade! We love working with you, and our customer support team is always happy to help. Here's to your business success!

Tocoi review

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy and positive experience with employees

Overall: So easy! Helpful and knowledgeable employees. Each time
I reached out to Patriot, I was working with cheerful and friendly workers.

Vendor Response

by Patriot Software on April 10, 2017

Thanks, Terri! We're happy to hear you've consistently had positive experiences with us. We'll pass on your kind words to our support team!

To good to be true, but absolutely comes through!

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Price, ease of use, unlimited payroll runs, and excellent customer service!

Cons: Some features are hard to locate because of how embedded they are.

Overall: This software is the same as Benefit Mall or Paychecks, both of whom we have used for our payroll. The only difference is that instead of calling or emailing hours into a team member you enter the hours in yourself. It's incredibly easy and the customer support is very helpful.

Recommendations to other buyers: Sign up now, you will not regret it!

Vendor Response

by Patriot Software on April 10, 2017

Thank you for you feedback, Seth! We strive to keep things simple and in your control--with support at the ready when you need it. It's great to hear that you've had a positive experience with us!

Great service, great price, excellent value!

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great price, great value

Cons: The software doesn't have an app, but can be used on any device

Overall: As soon as I signed up I had somebody contacted me that day to walk me through the service, to make sure that they answered any questions that I had. The software was very easy to use and I'm not a computer genius. Would definitely recommend it for anyone

Recommendations to other buyers: Try it first for free

Vendor Response

by Patriot Software on April 10, 2017

Thank you for the positive review, Jackson! Our US-based support team is always happy to help out. And, although we don't have an app, our website is fast and mobile-friendly on any device. Thanks for giving us a shot, and here's to your business success!

Great Payroll Company

Apr 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have liked everything about this payroll company so far. I previously used another company and they weren't paying my taxes on time or filing my reports

Vendor Response

by Patriot Software on April 10, 2017

Thanks for the review Tamara! Rest assured, your taxes will be payed correctly and on-time with us!

Great product. Easy to use.

Apr 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Only took a few minutes to setup and teaks very little effort each payroll period.

Cons: No complaints.

Overall: I am a household employer and tried setting up payroll on my own to save a little money. This turned out to be a ridiculous amount of work. Then I found Patriot Software and their full service payroll solution. The very reasonable price for the service was more than worthwhile. Now each payroll takes me less than 60 seconds!

Takes the burden out of having employees

Apr 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Looked everywhere for a company to ease the burden of hiring and maintaining employees payroll and tax software. This one is great and has done the trick!

Vendor Response

by Patriot Software on April 10, 2017

Thank you for the review, Matt! Happy to hear that we've eased some of your major burdens. Here's to the continued success of your business!

Excellent software and service

Mar 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This is the first year I have need of payroll software and after exploring other options found this to be the best, most economical, easy and accurate. No issues what so ever. As our company grows it will be invaluable to us

Vendor Response

by Patriot Software on March 31, 2017

Thank you, Oralia! Looking forward to working with you throughout the years as your business grows and grows!

Simple Platform

Mar 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how simple it is to use this product. I like how easy it is to get in touch with costumer service and how much help they were to me.

Cons: The only con I could say is that it took me a little to understand which of the services was the best for my specific business.

Overall: I have only been using the service for one day but it seems incredible easy and simple to use. The costumer service walked me through very quickly everything I needed to know.

Vendor Response

by Patriot Software on March 24, 2017

Thanks, Chris! We're thrilled to hear that our straightforward software design suits your needs, and that our team was helpful to you! If you ever have questions about which service is best for you, don't hesitate to reach out to us. Thanks again!

Best Commercial I ever took advantage of!

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: When I bought my first business this company saved me time and money. I would recommend Patriot to all of my business owners in my network.

Vendor Response

by Patriot Software on March 24, 2017

Thank you for the review, Trey! Glad you heard our commercial and tried us out.

Still in the 30 day trial period but loving it!

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Software is so easy to use. Easy to edit any information that is input. Received a call from customer support a couple hours after signing up for the 30 day trial just to see how it was going! No pushy salesman...just letting us know that they were there to help. We were still doing payroll on Excel spreadsheets and just needed an easier way to keep records. This is exactly what we needed! So glad for the Basic Payroll so that we can still file our own taxes...but the option is there for upgrade if we want Patriot to do them for us. Very reasonably priced services...very pleased!

Vendor Response

by Patriot Software on March 24, 2017

Jennifer, we are thrilled to hear that you're pleased! Our customer support staff and Basic Payroll pricing is just that--no pushy sales pitches or skimping on services. We just want you to get the features you want and the support you need! Thanks for trying us out, and we look forward to working with you throughout the years!

GREAT Software!!!

Mar 21, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use once everything is set up

Cons: first time user - some hassle

Overall: First time to use Patriot Payroll as part of a special request from one of our bookkeeping clients. Customer Services exceptional. I just wish and hope that their Customer Service Center is open up to about 6pm PST. We are located here at the West Coast (PST zone).

Recommendations to other buyers: customer service center to cater to west coast clients try to open at least until 6pm PST

Vendor Response

by Patriot Software on March 24, 2017

Thank you, Cecilia! We're glad to hear you find the customer support exceptional. We know we have a lot of West Coast clients who have more support, and we've been keeping that in mind as we grow! In the meantime, if you send us an email off-hours, we will be able to get back to you ASAP the following morning. Thanks again for being our customer!

Great value for small business

Mar 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Value
Easy-to-use
Customer service

Cons: None

Overall: Patriot software is extremely easy to setup and use. I would recommend it to any small business owner that needs accounting or payroll software

Recommendations to other buyers: Buy it

Vendor Response

by Patriot Software on March 31, 2017

Thanks Robert! We appreciate the recommendation!

New to Patriot Software

Mar 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: the instructional videos.

Cons: N/A

Overall: I am new to Patriot Software. As soon as I signed up, I received a welcome phone. The software is easy to use and to navigate, includes these instructional videos that help setting up.. etc.
I just had difficulty with the pre printed checks, for some reason the sample test print was not matching the adjustments I would make , other than that everything is great!

Recommendations to other buyers: easy to read and use. great for small business use.

Vendor Response

by Patriot Software on March 17, 2017

Thank you for your feedback, Diana! It's good to know that our instructional videos were helpful--hopefully the setup wizard worked well for you, too! In any case, our top-notch support team is always happy to help via email, chat or phone. Thanks for giving us a shot!

Patriot Software saved my sanity!

Mar 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Amazing and responsive customer support!

Overall: After a few years of trying to understand and run my own payroll, I managed to really mess things up! Struggling with tax codes and online set-ups thru Quickbooks made me nuts! I stumbled upon Patriot Software online and decided to give it a try! Patriot Software has an amazing support staff! They were patient and understanding and willing to work with my through my problems! They got it all straightened out and now I have no worries! Worth their weight in gold!

Recommendations to other buyers: Let Patriot Software handle your tax and payroll needs. The time you'll have free and anxiety you'll NOT have will pay for the program services!

Vendor Response

by Patriot Software on March 17, 2017

Kaaryn, we are so glad to hear our software saved your sanity! We know dealing with tax codes and compliance issues are such a pain, and we're happy to handle it so you can take care of your business. Thanks for the review, and we look forward to working with you in the years to come!

easy and cost effective

Mar 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: inexpensive

Cons: none that I have found

Overall: I really love that I can sit down at home and run my payroll in minutes. I am a small business owner with two employees, the cost of payroll was a killer. This is so much more affordable and all my needs are met.

Vendor Response

by Patriot Software on March 17, 2017

Stephanie, we're thrilled to hear that our software suits both your budget and your needs! Who wouldn't love to do payroll from the comfort of their home? :) Thanks for the positive feedback. Looking forward to working with you for the years to come!

Best I've seen

Mar 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything i was looking for. Love it.

Overall: Thanks for the great software. I could not be happier with Patriot Software. Setup was a breeze. Great Value.

Vendor Response

by Patriot Software on March 09, 2017

Thanks for the great review, Donnie! Looking forward to working with you for years to come.

Just buy it and don't think about it

Mar 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease of use

Cons: Couldn't help with 2016

Overall: They made it so easy for me to set up. I was so overwhelmed about payroll. After I found Patriot was the best bargain, I started setting it up immediately! They even called me while I was setting it up to make sure I didn't have any questions!!

Recommendations to other buyers: Just buy it!

Vendor Response

by Patriot Software on March 09, 2017

Thank you for your kind words, Sarah! Your review made our day. Looking forward to working with you for the years to come!

Chose Patriot

Mar 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that Patriot Software is very user friendly! The site isn't cluttered. The payroll reports are easily downloaded. I did a lot of price comparing before choosing Patriot! They are very reasonable and without the headaches of Quickbooks!

Cons: If I had to think of a con, it would be that if I'm in the middle of entering a payroll and I realize I need to make a change to an employee's information, I need to cancel the whole payroll or wait till next time. I understand the reasoning, so this complaint is more directed at the user!

Overall: I like that Patriot Software is very user friendly! The site isn't cluttered. The payroll reports are easily downloaded. I did a lot of price comparing before choosing Patriot! They are very reasonable and without the headaches of Quickbooks!

Recommendations to other buyers: I'm so glad I made the choice of Patriot for our payroll! It has made my job a lot easier!

Vendor Response

by Patriot Software on March 09, 2017

Thank you so much, Stephanie! We put our customers and users first when designing our software. We couldn't be happier to hear that we've made your job easier! Keep sending us feedback--we're listening, and we strive to make our software even better for you.