Eventzilla

Eventzilla

4 / 5 102 reviews

Who Uses This Software?

Event organizers of all sizes.


Average Ratings

102 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $1.00/one-time
  • Pricing Details
    Free for free events. $1 flat fee for paid events.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
  • Support
    Business Hours

Vendor Details

  • Eventzilla
  • www.eventzilla.net
  • Founded 2009
  • United States

About This Software

Eventzilla provides the most affordable event management and registration solution for organizers of any size. If you are hosting a free event, Eventzill is 100% free to use. For paid events, our simple and low $1 flat fee per attendee is the lowest in the industry today. Whether you are throwing a birthday bash or organizing a music festival, we have you covered with industry leading features you have come to expect, and then some more.


Product Features

  • Abstract Management
  • Attendee Management
  • Badge Management
  • Catering Management
  • Client Management
  • Registration Management
  • Social Promotion
  • Space / Room Setup
  • Speaker Management
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Attendee Management
  • Badge Management
  • Catering Management
  • Client / Customer Management
  • Conferences / Seminars
  • Conventions
  • Exhibit / Vendor Management
  • Guest List Management
  • Lead Retrieval
  • Meetings
  • Registration Management
  • Room Block Management
  • Social Promotion
  • Space / Room Setup
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Trade Shows
  • Travel Management
  • Weddings / Parties
  • Activity Registration
  • Attendance Management
  • Badge Management
  • Calendar Management
  • Class Registration
  • Contact Management
  • Event Registration
  • Form Builder
  • Group Registration
  • Marketing Management
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Refund Automation
  • Self Check-In
  • Surveys & Feedback
  • Barcode / Ticket Scanning
  • Box Office Management
  • Concessions Management
  • Customer Database
  • Event Management
  • Fundraising Management
  • General Admission
  • Kiosk Ticketing
  • Mobile Ticketing
  • Online Ticketing
  • Onsite Ticketing
  • POS
  • Print-at-Home
  • Reserved Seating
  • Season Tickets
  • Ticket Brokering
  • VIP & Discount Tickets

Product Reviews

We use eventzilla for over 100 events each year. It's easy to set up events and to register!

Jun 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Duplicating/cloning past events to save on time for setting up new events. Being able to export name badges, attendee lists, etc is awesome.

Cons: Would like the events on dashboard (past and present events) to be searchable. Also would prefer the most current events show up at the top of the dashboard rather than the bottom.

I liked the front end of eventzilla - not a fan of the reporting capabilities.

May 19, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: Ease in setting up an event. I like the interface with chimp mail. The registration page looked good.

Cons: The tracking and reconciling the money received. Very challenging I spent hours trying to tie out the money to the different events. This needs to be improved before we will use Eventzilla again.

Mixed reviews

May 11, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Organizes registrations in one location, and forces the individuals to register themselves. (I don't have to take phone calls/emails to register individuals into a spreadsheet and use a different system to collect payment.)

Cons: Wish comments could be updated after submitted into the system. Example: for individuals wishing to pay by check, I invoice them so their status changes from pending to confirmed so I have an accurate count for attendance to a training session/luncheon, etc. Also, clients are having difficulty paying by credit card - some don't want to use paypal but there is a button that allows them to click - this then puts their registration into an incomplete status. I have to then follow up with them to collect payment. Very frustrating. Customer service is also very poor in that - I have to email and wait over 24 hours or schedule a time for a call back (which often when I need help it's NOW!) I also can't get other registered administrators to be able to log in on their own accounts. They all use my log-in and password. :(

Overall: Reduces some of my workload but then again it also increases my workload in other areas (tracking/maintaining details)

Easy to use

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The people who purchased the seminar event passes said it was incredibly easy to use and navigate. Didn't have a bad thing to say.

Cons: I am not sure about the payment software you guys provided so i went with paypal. Some more info about that system would be benefical.

Great system for promotion and registration of events!

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I love that there is no delay in getting your money deposited to PayPal. Our organization uses PayPal to process hotel charges which are due AT the event. Other systems don't send you your money until after the event is done. Eventzilla sends you money as people register, enabling my organization to pay its bills on time.

Cons: Too many clicks to get to custom field data for registrations. But on the other hand, I LOVE that I can add custom fields for registration!!

Worked well for what we used it for - small event attendance

May 03, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Linked to Paypal easily for credit card payments but still with the option of cash payments. All registration info was in one place.

Cons: A number of people found the site didnt let them register or didnt allow them to pay well before the close of registration or the event was full. Emails that I sent from Eventzilla to attendees mostly went into their junk folders.

The Price was Right

May 01, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: People could register and pay. Not too difficult to set up (a little clunky). The price was right.

Cons: 1. Domain I paid money for the domain to be used, but it did not work. So I built a page on my website. Just annoyed that I paid for something that did not work.
2. Billing is at the top. This was a "turn-off" for some people who wanted to know more before paying.
3. Media interface (e.g. Facebook & Linked In) didn't work.
4. Emails to participants was sent centered. This was annoying as I had carefully formatted the information.
5. Reporting is not easy to follow.

Overall: People could register

Easy to use, great payment structure.

May 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Price, ease of use, no charge for free events, export abilities. I like the simplicity of adding registration links to website.

Cons: Would like more flexibility for customization, even if additional features might be paid features. Better check-in abilities.

Overall: Being able to have a registration tool without the extreme expense of full systems to purchase, multiple uses, ability to add a new event at any time.

Overall, I really like Eventzilla. It has made tracking our attendees much easier.

May 01, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I like the ease of tracking registrants and how it is easy to generate reports and be able to see all the data in one place.

Cons: Some of the functionality could be better. For example, if I'm looking at orders and filter by "Pending Only", then click on an order, when I navigate back to the list of orders, the filter is gone and it's again showing the full list of orders. When trying to look for details about several orders, it takes many extra steps to get back to the same place.

Robust solution and gives us the features we were missing from other registration vendors.

Apr 30, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The product covers all our must-have features. Paying to remove the logo and branding is something to consider for a more professional approach to the registration page. There are a lot of features to choose for customization.

Cons: The total count of registrations on the dashboard only displays that count of CONFIRMED and PAID registrations. It would be nice to see the PAID versus UNPAID registrations. By Unpaid registrations, I am referring to those registrations that are requesting to pay at the door or pay by invoice. Having that on the dashboard would make it easier for event managers to see a larger picture of what to expect on the event day (how many people are showing up to make a payment on the day of the event) to help with staffing at the registration desk.

It would be an improvement to pay a yearly fee to remove Eventzilla branding and logos from ALL events we schedule. We currently have 18 events and it was overwhelming for our finance folks to get 18 invoices for the fee to remove Eventzilla branding.

Overall: Not having to build our own registration system, downloadable reports

a little frustrating

Apr 29, 2017
2/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: How about: it's less expensive than Eventbrite? But then it discourages my prospects from buying, so not even a lesser cost qualifies as something I like "most"

Cons: many times when prospects click on the link, it does not process correctly. The more motivated prospects then email or call and tell me that it is not working and send a check instead. Of course it does work, you just need to repeat click, but that's not how other packages work. I don't hear from the less motivated prospects

Vendor Response

by Eventzilla on May 02, 2017

Hi Chris, We are sorry to hear about your experience. We reviewed your event and found a few incomplete transactions. A small percentage of transactions fail, when the credit card is invalid or when the user closes the browser window before completing the transaction. If this happens, they can use an alternative payment option or try registering again for the event. If you face a similar issue in the future, please send a note to help (at) eventzilla (dot) net and we are here to assist you. Thanks again for choosing Eventzilla and we are looking forward to assist you with registrations for your future events. Thanks Eventzilla Customer Success Team

Running a business on my own...

Apr 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Pretty easy to run.

Cons: Sometimes I find certain things hard to find....have to go through different sections to find what I'm looking for. Can't remember examples offhand.

Overall: I didn't mean for it to become a business. I just thought I had some space and could let people use it to give dental continuing education. Before I knew it, I had 25 classes running each year and it's growing. A secretary? No need. I run it with Eventzilla! Promotion, registration, attendee lists, refunds (through PayPal). It couldn't be simpler.

My only complaint is that some of my tuitions are pretty large and I pay a hefty fee with the flat percentage even though there is no extra work for that. But that does cover their free service, too, so what the heck.

A great easy to use "affordable" ticketing platform.

Apr 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Workflows are easy to figure out and editing on the fly is great - most other systems lock you in to a "Generated Inventory" - so if you make a typo or have to change to STOP SELL date you can't do those on the fly edits like you can with Eventzilla

Cons: An aggregated Order/Attendee report would be great! We normally have to print both to get all the details together (for our use-case).

Overall: I find the workflow easy, and I like that eventzilla keep their naming conventions standardized - there are no tabs with misleading names (which leads to much less menu-diving) - overall 5/5

Recommendations to other buyers: A on-screen visual guide that helps to push users below the fold - we've had customers tell us they could find where to input their information - it turned out the spacing on the page template had pushed the fields way down below the fold with a larger than expected gap in between.

A user friendly, visually friendly-ish tool that could use some updates

Apr 26, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use.

Cons: Very little if any tracking capabilities.

Overall: We've been using Eventzilla for quarterly classes and event registrations. There are bugs in the system we don't like, but we've figured out a way around some of them to make it work for us. I took on the task of managing the tool without any training provided to me and it's been relatively easy to pick up as the site options are pretty intuitive. The tool has some limitations such as not being able to track sent messages, like when you've notified someone to complete their registration, or when you've notified someone on your waitlist that they can register. Another thing that bothers me is it will not allow us to overbook an event as the the administrator, which means if you cap your event, you have to go through a lengthy and risky process of opening registration up again to the public if you want to register someone on the back-end after your event has reached max cap or it's past the registration deadline. This is something we have to do a lot and it is time-consuming. Overall the tool is useful and pretty user-friendly, but we would like to have better email tracking and customer tracking abilities and will be exploring other options.

Recommendations to other buyers: We need to see metrics, sent emails, track participation in events. And we need to be able to overbook our own events.

Extremely helpful and user-friendly

Apr 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: User friendly; cheap

Cons: N/A

Overall: I organized a training and used Eventzilla to register attendees. It was super easy to use, free, and allowed me to obtain payment from registered attendees prior to the event. Would use again!

event review

Apr 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I was extremely happy with the system that eventzilla provided. it was easy to use. Easy to people to pay and register. I would like to know how the payment system you guys offer works. Instead of paypal.

Good for Small Events; Not for Larger Events

Apr 26, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I could embed a widget on my site, custom registration fields, and tiered ticket sales options

Cons: the badge print feature, refund process, customer service, the code redemption process was clunky, the widget kept a side scroll bar when embedded

Overall: I used the product for a smaller group of 75 and a conference for 200. When I needed the features, that prior to the event seemed to set Eventzilla a part, to make managing the larger event easier for me, they seemed to all need trouble shooting and the customer service was hard to find and when I did talk to them it took days to resolve anything. overall it is just ok. I think I chose eventzilla because the cost was effective, but I was more frustrated than happy when I used it on a larger scale.

Recommendations to other buyers: You need to make customer service a priority- we are all in hospitality of some sort if we are running an event, so you have to keep up with us.

Feedback for EventZilla

Apr 10, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Overall, I think eventzilla is an app that offers basic functions for event ticketing. As a first time user, certain functions like 'deleting entries' was a bit tough, but the customer support team, responded quickly and solved my query :)

Customizing the URL was complicated and I never got to see if the change was made (lack of turnover time). Perhaps more detailed instructions could be given (after payment was made).

Thank you, eventzilla, for offering this free platform!

Labor Clinic Online Registraiton

Apr 04, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy setup for event notices

Cons: Would like more customization.

Overall: Online registration works well for our organization, would like to have the ability to do more customization with event notices. But overall it works well for capturing attendees.

Eventzilla is Great for scheduling CE classes for Real Estate!

Mar 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use & functionality

Overall: Eventzilla has truly helped me track the registrations for my real estate school.. it is so easy to create registration pages and include all the pertinent information so that students may register for the Continuing Education classes I offer. Thank you Eventzilla!

Easy to use

Mar 29, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Only had a few complaints come in about sign in - it doesn't show everything on one page. Other then that it has been great.

Great core functionality and a little rough 'round edges

Mar 27, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We hosted a two-day event using Eventzilla. Our registration and check-in processes were greatly refined. That's a big deal when you're hosting 1,800 people! This product is a work in progress, though, and it shows through in the details. The site is frequently slow. Typos are frequent (this is a big deal when it's public facing), and the manual check-in process is agony to use with a list size of over 1,000 (no search function is provided). Overall it's a great concept still lacking in some execution.

Vendor Response

by Eventzilla on March 28, 2017

Hi Kyle, We appreciate your feedback. The search function for the check-in screen is in our immediate roadmap and most likely it will be released in April. We make product upgrades every other week, and we hope to offer a great experience for your next event. Thanks again for choosing Eventzilla for your event registration needs. Customer Success Team @Eventzilla

Eventzilla Works for our Brewery

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We use Eventzilla for our brewery tours and other events. We don't have to charge our guests and we don't get charged for using their service. It's easy to set up and does everything we need it to.

Easy and automated

Mar 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Free service, automated emails to participants and organizers, looks good, easy for participants to use.

Cons: Would like the option to search for participants by name since we host so many events. We would also like a clearer explanation to participants as to how to cancel their own registration.

Overall: We like this site for its ease of use, but would love the options to search for attendees by name and allow attendees to cancel their own registrations.

Vendor Response

by Eventzilla on March 25, 2017

Hi Cathy, Thank you for choosing Eventzilla for your event registration needs. 1. We do have plans to improve the name search - in the coming weeks, so you can find attendees easily. 2. Attendee self-service is live now. Attendees can view and download their tickets easily. In the near future, we are adding options using which attendees can edit or cancel their registrations - when it is enabled by event organizers. Thanks again, Customer Success Team @Eventzilla

5 stars all the way...

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Everything...

Cons: Need french version option upon registration

Overall: I recommend big time...
What a great service and easy to use. Further, you get your cash NOW, no need to wait at the end of the event. Customer support is awesome. Bang for the buck...

Recommendations to other buyers: Need french version option upon registration.

Vendor Response

by Eventzilla on March 25, 2017

Hi Gerald, Thanks for choosing Eventzilla for your event registration needs. Great feedback about displaying the language selection option on registration. We plan on implementing you feedback in the next release. Thanks again. Customer Success Team @Eventzilla

Great Solution

Mar 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: We use Eventzilla every year for our Spring Break retreat registration. Great solution! Would recommend to any college ministry!

EZ Review for You

Aug 18, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It has been an extremely reliable and useful product for us. I would absolutely recommend it.

Overall: The only issues I have had recently is the time showing up wrong. It sometimes shows up an hour ahead of what I listed on the back end.

Eventzilla

Aug 04, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of tracking total numbers of registrants. The ability to download as an excel file at the end, to manipulate into the sign-in sheets that worked best for us.

Cons: The payment methods offered were limited, and not customizable. Also, PayPal was the "online payment method", but PayPal has serious issues with anyone trying to use their cell phone to pay (instead of a laptop/pc). Also, if someone needed a registration modified (name changes, email changes, etc.) it was extremely time consuming and frustrating to do.

Overall: We used the software for about 1 year, as a registration method for a large convention. Overall, the software works well, but there are some flaws, especially with payment methods offered.

Eventzilla Review

Aug 01, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use. I can make it as elaborate or as simple as I want. I like the map feature that comes up automatically.

Cons: No description for Pending Invoices. I got a message saying that I owe $5 but it doesn't give me any details or description as to why.

Overall: Great! Will use again. Once you get used to where everything is. I was a little thrown off when the dashboard changed.

Hosted 16 events under Eventzilla

Jul 31, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: User friendly, Structured Layout for event page and way better than EventBrite :)

Cons: 1. Server is rather slow (I am based in Malaysia)
2. New layout is okay, but lost its focus for 2 elements: Event Logo (too small), Available Ticket (this is crucial, as Available Ticket is used to create urgency. The font size is not as prominent as before. )
3. Chinese characters support. Overall: I have been using Eventzilla for over 15 events. Overall, I am satisfied with the service. But, it could be better.

Recommendations to other buyers: Maybe a few layout templates to choose from and more customization.

Many Thanks Eventszilla !!

Jun 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Quick and easy, like using link to go to a full blown events info page
Like feature that can have ticket order holder and then they individually add the ticket attendee

Cons: Couldn't switch off "View Other Events" button.
Didn't wish for one group to see another event, wanted to keep them quite separate.

Overall: Easy set-up to follow, love the template and preview pages, easy to export names, good stats recorded, prompt customer ticket service.

Recommendations to other buyers: Have more text flexibility - "bold" "colour" "alignment control" "return" etc in the info boxes

A few problems, but mostly great.

Jun 04, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Comments: Pros: Easy to set up, easy to register, low fees
Cons: Quite a few problems from attendees who had trouble completing registrations with Paypal. Site freezing and issues like this happened alot. Caused a few dramas!

As good as any I've seen

Jun 03, 2016
4/5
Overall
4 / 5
Ease of Use
1 / 5
Customer Support

Comments: I needed to go to help a couple of times as some things are not intuitive.
Biggest bugbear is that you have to enter your details as a buyer and duplicate them as an attendee.
I gave Customer Service a 1 star as it is a compulsory field and so I can't leave it blank to indicate that I have no experience of this.

Simple to use for an event with basic features

May 31, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Comments: Eventzilla is easy to use. I have had serious issues with the "Email attendees" functionality which didn't seem to work. I tried to look up online for other people experiencing the same but wasn't successful. I didn't contact customer Service for that. I ended up sending a mass email with Yahoo mail to attendees.
There are many features that could be added to make it more versatile depending on the registration logic needs. One of the most important for the needs of our event was to be able associate available subsequent choices with answers to previously submitted choices. Mutually exclusive choices (for example if you chose A you cannot choose C in a later choice, make C unavailable) and other similar logic combinations

mr

May 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: system for registration on site

Always excellent

May 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My only wee problem over the years was when I tried to use a non-alphanumeric character in the web address. Eventzilla discovered the problem promptly.

it was easy and fast to set up our event this way

May 03, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: I didn't quite enjoy the interface initially--had to fool with it a bit, and never used customer service so had to give them a rating anyway. My ticket holders were able to easily access the event, though it would have been nice to add time frames to each event, though it was a 2 day event, with one ticket--we could only treat it as a single event with a time stretch. That meant additional emails and explanations. sort of a drag. otherwise, this was pretty simple once I got the hang of it and even created coupon codes!

Good despite de revamp

Apr 04, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: It is a very good tool to use. The revamp made the layout more beautiful but somehow a little bit harder to use.

Mainly worked well; when it didn't work well, it was not good.

Jan 25, 2016
3/5
Overall
3 / 5
Ease of Use
2 / 5
Customer Support

Comments: The pros are that management of the tickets was better than individuals selling tickets. We did receive our money from PayPal as promised, so that worked well.
The cons were that setting up the account was not easy as portrayed. When speaking with representatives on the phone, I could not understand the representative. When I tried to use the Chat program, the answers were either slow or not at all. I suggest that when emailing confirmation regarding ticket purchase that only one email be sent to notify regarding 1)purchase of the ticket; 2) payment being made to PayPal and 3) payment being made to Eventzilla. There were way too many emails to handle the information.
The list of purchasers available from the site were listed with first names instead of last names, and the font was so small as to be not usable for checking people in at the door. I had to prepare a separate list on my computer.
Sometimes people did not receive an Eticket and did not know what to do, nor did the clients.
I think some additional work on the website is in order. Customer Service needs some work also.
I realize that I am of an older generation and perhaps a younger person more tech savvy could have navigated all of this a little more easily. It was quite frustrating for me.

Great tool!

Jan 18, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Great tool for creating private events. Used for a series of events related to one big one in a great manner. Only thing I would like put my finger on is the email service (hard to use, limited formatting options) and the fact that I cannot easily dissect according to which tickets where bought.

It was okay - we had too many people saying that they had a hard time when registering 4 our event

Jan 12, 2016
3/5
Overall
2 / 5
Ease of Use
2 / 5
Customer Support

Comments: I think the navigation should be a little easier for people who are not internet savvy but are trying to become internet savvy. Maybe you can make things better or in color so that it's obvious where the payment is to be made!

Good program as long as you don't have limited seating for your event.

Jan 12, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Comments: Pros: Fairly simple to set up, seems simple for attendees to use, multiple views of attendee data, ability to email attendees. I like the export function because it allows me to save the attendee data in Excel and manipulate it to suit my needs. Customer Service via chat was prompt and effective.

Cons: Does not work for events with limited seating due to "pending" tickets not being pulled from seating totals. Anyone choosing to pay at the door ends up in "pending" unless you manually confirm the ticket. If you do, it puts that customer in with those who have paid and you have no way of identifying them at check-in. A couple of times before our event I had to go in and adjust the number of available tickets to compensate for the "pending" attendees.

Too many attendees had trouble with the payment process and ended up on the "incomplete/abandoned" list. From what I gather from attendees, many thought they had to have a PayPal account when they got to the payment page, so they backed out. A PayPal account is not required for payment processing since we have an account. Somehow the interface should be reviewed to avoid confusing potential attendees.

Customer service via chat was prompt and effective. I'm still waiting for an email response to a question I was promised, but now our event is over.

There should be a way to move attendees that end up on the "incomplete/abandoned" list to the "pending" list if they have chosen to pay at the gate.

Great software, easy to use!

Dec 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I really liked all the features available for event management. We held an event for 150 and could not have handled registration without it. I really like the fact that it was free to use if we were not charging a fee for the event. I was having some issues with downloading and used the chat feature to talk instantly to the software support team and they were awesome!

Excellent so easy to use

Nov 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Used this for a medical conference. Registration easy to set up. Able to export delegates easily and email them. perfect. only got a few spam attendees

Eventzilla first time user

Nov 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Eventzilla was easy to use and understand. I especially like the 'email attendees' feature and the dashboard.

The event was very easy to set up on Eventzilla

Nov 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I would encourage future users to only have a pay pal or credit card option. Having participants register and pay for the event using a written check made making a registration list difficult.

Amazing!

Nov 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great tool for reservations.
Chat customer service is most helpful.
They are knowledgeable and quick to respond.
I am pleased with this software.

Relatively easy to use. Your Eventzilla home page can provide you with lots of useful information!

Nov 14, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I used Eventzilla for a 20 year Nursing School reunion. I am not a professional party planner, just a mere mortal with limited computer skills and a desire to see long-lost friends. This website was perfect for us! Attendees could easily pay with a credit card. You then have to set up an account with PayPal (or similar) to have the money deposited into that account. The Eventzilla fee was a dollar per ticket sold. The fee with Paypal was 2.9% of whatever you are charging for your "ticket" plus 30 cents. Setting up the website was fairly easy, although somewhat time consuming (as any website would be). You can get all sorts of helpful information from your home page about website traffic, aborted ticket sales, etc. If you are selling tickets to something and trying to make money doing so (not the case for me) I can see where this info would be very helpful. I did have to contact customer service one time. I was surprised that there is no phone number to call, only an email address. They did respond to my question quickly, and gave me the information I was looking for.

My one complaint, is how the page looks where payment takes place. My attendees would decide how many tickets they were purchasing then click the next button. No prob. On the next page they would fill out their personal info so I would know who was purchasing the ticket, then click the next button. No prob. This next page shows a confirmation number with their name. Next to their name they are to pick a payment method (either Paypal or credit card). This payment area is not set up in a clear fashion. That, coupled with the confirmation number, meant quite a few people thought that they were good to go, but in fact, were not, because they hadn't paid! My suggestion is to NOT give a confirmation number before payment is received as well as revamp the look of the payment screen.

Having said that, I would definitely use Eventzilla again. If they could fix the payment screen, they would be darn near perfect.

Gordon Graham Seminar Review

Nov 08, 2015
3/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: I found the software fairly easy to use and overall liked the program and features a lot. The one thing that I would like to see changed is the ability to change who the buyer is. I had several comments that when they received the confirmations it showed a name as the buyer that was not the person who actually input the information. This created some confusion on the part of the purchasing individual for the department.

Overall good - but some glitches

Nov 04, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Sometimes my registrations DO NOT show up - eventhough they paid. I always have to double check all registrations.

Also the "send invitation" part does not work well. Its slow and it sometimes doesnt work at all.

Vendor Response

by Eventzilla on November 09, 2015

Hi Artricia, Thanks for taking the time to review Eventzilla. And apologies for any inconvenience experienced. Please note that a small number of registrations can sometimes remain "Incomplete" due to problems or delays in processing of the payment by the payment gateway. There are a variety of reasons for these payment transaction problems, which in almost all cases have nothing to do with Eventzilla. We have also published an article in our knowledgebase explaining why some transactions can remain incomplete: http://community.eventzilla.net/knowledgebase/articles/154082-incomplete-abandoned-orders

Ups and Downs.

Nov 02, 2015
3/5
Overall
5 / 5
Ease of Use
1 / 5
Customer Support

Comments: We have used Eventzilla for 3 years to run an event, we have been able to take a selection of data, adapt and run the registration process and keep up to date with managing payments and our attendees.

For 2 years it was a superb system, we had no problems it all ran incredibly smoothly. This year however approximately a third of our orders, did not receive their tickets, we had to talk to a huge number of people and assure them they had tickets for the event. Their email addresses given were correct, and the emails hadn't been caught by a Spam filter. Technical glitches occur, it's understandable, we contacted Eventzilla and informed them of our problem, and were dealt with in the most infuriating and asinine way possible. We were informed that it was our fault attendees weren't receiving emails and they were being sent to the order email address, we explained we understood this, and that the emails weren't being delivered there, we supplied evidence of the orders who had failed to receive contact, and were told that the Eventzilla system showed them having been delivered. There was no suggestion of where these emails were going to, no interest in trying to help us resolve this issue, no acknowledgement of any fault on behalf of Eventzilla, the stark comparison between faultless service 2 years previously and nothing but problems this year was extremely apparent.

We will not be using again.

Vendor Response

by Eventzilla on November 09, 2015

Hi Adam, Please accept our sincere apologies for the inconvenience caused. We are committed to providing the best level of support to our customers and we will ensure that this issue is investigated thoroughly. I will also reach out to you directly to discuss further.

Troublesome with Questionable Customer Service

Oct 30, 2015
3/5
Overall
3 / 5
Ease of Use
2 / 5
Customer Support

Comments: Some credit card transactions were rejected. We still aren't certain why. And, customer service was scarce and hardly accessible and when they were, they were very quick to claim the issue was completely on our side. The user-interface could definitely use some updating as well.

Vendor Response

by Eventzilla on November 09, 2015

Hi Cara, Sincere apologies for the inconvenience. Please note that credit card transactions are directly handled by the selected payment gateway(s) (PayPal, Stripe, Authorize.net etc). And there are a variety of reasons why these transactions could fail, but almost in all circumstances, these do not have anything to do with Eventzilla. We have put together a couple of articles in our knowledgebase explaining some of the most common reasons for declined transactions, which might be useful: http://community.eventzilla.net/knowledgebase/articles/768645-why-did-my-paypal-payment-fail-understanding-pa http://community.eventzilla.net/knowledgebase/articles/326161-some-common-paypal-error-messages I have also reached out to you directly to discuss this further.

Usefull and easy to use

Oct 30, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Only thing to improve, add French language :)

Great system, with the exception of the PayPal system

Oct 26, 2015
3/5
Overall
4 / 5
Ease of Use
2 / 5
Customer Support

Comments: Everything was good except the PayPal site crashed or wouldn't accept the payment cards used, which caused significant frustration.

Great to use

Oct 25, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Great to use. Really flexible.
Some people with multiple entries did not get more than 1 email for people they had entered or an email at all. may be an issue on there end.
When people entered there details it did not come up as mandatory name address etc. Fields you put in do but the others don't.
Will definitely use it again.

Very useful!

Oct 20, 2015
4/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Comments: It would be good if w are able to uoad the images on event details and header. Great application, Thank you!

A great service for online registration

Oct 08, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: We used Eventzilla for registration for a trivia night fundraiser, and it was exactly what we needed. The event page is quick and easy to set up, and there are many options for tickets, handling payments, etc. The fee is simple and straightforward. All tables were sold online before the event. Credit card payments worked great through our PayPal account. I only had two minor issues. First, I would like a little more control over the format of the event page. Second, the event owner needs to be notified about incomplete orders. We found out that one person thought they were registered but their order was in an incomplete state, which we did not know about and could not find a cause. Fortunately we found this before the event sold out. So, it is a good idea to monitor the incomplete/abandoned orders. Otherwise, this service works well and is easy to use.

Always great

Oct 05, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We find eventzilla very thorough for our events. Heaps of options, very customisable design format.

We had some glitches with our page, but every time support was prompt and helpful.

I noticed everytime I edited the page when it was live, the page went back into a draft state, and all the previous registrations got thrown into a obselete page. So that wasn't very helpful, not sure if it's meant to be like that.

But a very affordable system. We are just gutted we can't get a credit card system working for us. We are in New Zealand, which paypal does, but they won't do accounts for religious organisations. So if you guys got DPS payment onboard, that would be amazing for us.

Overall love your system!

Very convenient to manage events - residually tracing my past communication to the attendee and the

Oct 01, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Cons: I could not figure out how to customise the badges to reflect the fields that I want to see.

I landed up using another badge designing service online, but I found this lacking on eventzilla

Overall a good experience and easy to use software.

Sep 30, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: This was my first time to use the software so I was on a learning curve but the help desk answered all my questions. One thing I feel needs adjusted is that I was using the software for a charitable organization and was disappointed to see that if someone is giving a donation beyond the ticket price, the fee is higher than the ticket itself.
Otherwise, I will use Eventzilla again. As I get more use to it I will have more helpful suggestions.

Eventzilla is easy to use and has a lot of useful features.

Sep 30, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: I started out using a different software package, but I had a hard time making it perform as promised. Eventzilla was easy to set up and implement. Over 50 project managers have been able to sign up for different meetings without issue. The check-in feature is also great.

I would have liked a 1-800 number for support so that I could get immediate assistance during business hours.

We use the software for our yoga retreats. We do about 2-3 a year. Our clients find it easy to use!

Sep 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Love everything about eventzilla!

everything was great until the link stopped working :(

Sep 28, 2015
2/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: I hope to continue this software - I love using it and the way it charges you automatically per client is great! Just need the links to work!!

Great for organizing event, but some customers had trouble using their credit cards.

Sep 28, 2015
3/5
Overall
3 / 5
Ease of Use
2 / 5
Customer Support

Comments: Pros: It was easy to set up the event on Eventzilla. I liked that Eventzilla sent me an email when an order was placed. In the past, we have only been able to accept cash and check so it was nice to have another option for them to pay by credit card online.

Cons: A number of our customers could not register with their credit cards. Originally, we thought the first two people who had trouble must be doing something wrong, but we received more and more messages/phone calls that the site would not accept their credit cards. Emailed customer service from the Eventzilla website about the issue we were having the week of our event, but never received a reply back. Many of the people that had trouble registering had just downloaded Windows 10, so I am not sure if that caused the issues or if it was an issue with browsers that they used. Finally, we just had customers call us with their credit card numbers and we entered their information on Eventzilla from our office or had them bring payment the night of the event.

We are meeting about the event this week for a wrap-up meeting so we will be discussing these pros and cons to see if we will be utilizing Eventzilla again next year.

Overall great, until the link didn't work

Sep 27, 2015
4/5
Overall
4 / 5
Ease of Use
2 / 5
Customer Support

Comments: I was pretty pleased with this site. This was my first time setting up an event page like this, and I tried out several other sites before choosing this one. My only complaint is that the link was broken the last 24 hours that the event was live. I sent an email trying to get the issue resolved, and the response said that someone would get in touch with me within 4-8 hours. Unfortunately, no one responded and the issue did not get resolved. I had a few people that wanted to register during that time that could not.

Great experience overall

Sep 27, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Love the cost compared to competitors. The interface can be a little clunky, especially when we needed to type a lot of text. We also had difficulty inserting excel tables into our documents as we went. But otherwise, no complaints.

Good Experience overrall

Sep 27, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Everything about eventzilla is great the only exception is that adding manual e-mails for sending invites is not very intuitive. It could be made more user-friendly.

Pretty good

Sep 24, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Overall I have had a good experience in the year or so that I've been using Eventzilla. The one thing that has been a problem is that when someone uses the social media share discount option and then chooses to pay in installments, their installments are calculated based on the original amount rather than their discounted amount so they don't get their discount.

Vendor Response

by Eventzilla on September 25, 2015

Hi Kelly, Thanks for using Eventzilla for your events and for taking the time to review us. We are glad to hear that you're having a good experience with Eventzilla! We are revising the social media discount option for events with payment installments.

Thanks for the free event posting

Sep 24, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I couldn't ask for more from a free event posting site.

Efficient Technology and Services

Sep 24, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: This software is very helpful! It gave our event options and ease. From the registration process to the attendee list and beyond, we were able to stay organized.

The only thing I would include is the ability to customize the exit survey to the attendees. We were only given a generic option.

Vendor Response

by Eventzilla on September 25, 2015

Hi Shicara, Thanks for using Eventzilla for your events and for taking the time to review us. We are glad to hear that you're having a good experience with Eventzilla! We are planning on adding more options to customize post event survey soon. Stay tuned :)

duplicate names on attendee list

Sep 24, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: We downloaded the attendance list and some names where shown two or tree times. Maybe it would be easier if people who order more than one ticket are only mentioned once with a number indicating how many tickets they ordered.

Overall, quick easy and what we needed to automate our 1 day conference enrollment

Sep 22, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Only recommendation would be to add short process oriented videos for quick tutorials. A couple of administrative functions were discovered by a trial and error process. But overall, product worked very well for our intended needs.

Vendor Response

by Eventzilla on September 25, 2015

Hi James, Thanks for using Eventzilla for your events and for taking the time to review us. We are glad to hear that you're having a good experience with Eventzilla! We are planning on creating demo videos for the key features on Eventzilla website soon. Will keep you posted. Thx!

Easy to navigate for a first time user.

Sep 22, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I did not really have the time to fully explore all that Eventzilla had to offer and just used the basics for our first event.

I thought it was easy and effective. The couple of times I had questions, I used the hat feature and got my questions answered quickly. I will definitely use Eventzilla again and hopefully take advantage of all of features offered.

Managed Localized Face to Face Meetings in a Snap!

Sep 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I was in a bind. I need to organize state-wide training for a very large group of people who were located all over the place in a hurry. We had our locations mapped out, but we didn't know how to gauge our attendance. We didn't want have the expense of setting up and traveling to locations if no one was going to show up! Enter Eventzilla! Eventzilla helped me quickly set up registrations for each site and provide them with follow-up reminders, directions etc. Eventzilla provided an easy cut and paste code that I could place on a landing page to direct folks. It worked GREAT! We did have some events that people couldn't attend. By managing all the events through Eventzilla we were able to direct them to other locations and cancel events that weren't going to be well attended. It worked GREAT!

Posting of the events was great. Tracking orders not easy. Invoice payment without Paypal awful

Sep 22, 2015
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: Creating the event was fine and making changes was no problem.
Couldnt get the "view attendees" to sort by transaction date. At times the page wouldnt update properly.
Payment of invoice without going through Paypal - ie use Credit Card only - is still being checked out.
Looking forward to seeing the fixes.

We have utilized Eventzilla for one paid event to date.

Sep 21, 2015
3/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: Eventzilla worked well. We are moving toward 100% online payments, however, in the short term we are using a mix of online and check payment for our events. What would be beneficial is to have a report that merged both the attendance list with the orders listing. In our situation, several of the registration orders were made for multiple individuals. When checking in each registrant on the day of the event, we have to collect payment at the door. The attendance list does not give indication that payment had been provided/received via electronic means, and we had to keep 2 separate lists and a merged listing of all orders and payments in order to check people in.

Overall very good will use again

Sep 21, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Had a few issues with attendees not being able to use their credit card without a paypal account.. but was resolved...

I had one glitch at the beginning with the login, but once that was fixed, all went well.

Sep 21, 2015
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pro, worked well once all was set up.
Con, could not talk to a real person until I nearly quit using eventzila.

INCREDIBLY easy to use and SUPER professional-looking!

Sep 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: User interface was SO much easier to follow and use than competitors. SUPER professional-looking for FREE! I am going to use this site for all my future events - and have already referred others to your site!

easy and well organized

Sep 18, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: I found the tool easy to use and complete with functionalities I needed to manage my event organization.

Event Zilla comes throug

Sep 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: our website had a catastrophic drive failure and we were in a pickle.
New event needed promotion and attendance. We found event zilla, which allowed us to conduct a focused organized and productive gathering of people for our event.

Software was great, easy to use and intuitive.

Good value for this dollar per ticket service

Sep 16, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Eventzilla has enough features. Great pro is that the customer payments are available immediately via Paypal.
Small con: you can cancel an order but not an individual ticket inside an order.

Wonderful! I planned this event two years prior and this tool saved me much stress and time this go.

Sep 15, 2015
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: cons: the only thing that didn't work at all for me was the function of sending out invites to an email list. I tried several times and attempted to get customer service to no avail. I ended up sending out with my work email instead

pros: time saver, easy to use downloading of invitees to an excel spreadsheet, email reminders to invitees, confirmation email was nice

mostly a reasonable product

Sep 15, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: The inability to make add-ons to the individual ticket types is cumbersome - it would be preferable to allow attendees to select the sessions they want and then calculate the total at the end.

It would be great if the system could recognize attendees from one conference to the next - i.e. automatic population of the fields if recognizable information is entered at the beginning of the process.

Good

Sep 14, 2015
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: Pros-
Easily transfers all data properly
Easy to use UI
Good back end
Overall good system
Customer service-okay

Cons-
the okay customer service
Mobile app sucks does not work
Check in should be easier
Automated emails to remind to sign up
Why incomplete/pending orders
Paypal transactions sucked

Learning Lab Organization Success

Sep 14, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I utilized the Eventzilla website for the first time for our free training event. It took some adjustments but overall, it did a wonderful job in helping me organize our group of 80 attendees, along with cancellations. I received feedback that attendees liked the ease of registration and access to event information due to utilizing the website.

Website crashed during my event and users had trouble signing up.

Sep 13, 2015
2/5
Overall
2 / 5
Ease of Use
4 / 5
Customer Support

Comments: I had a ton of borders that wouldn't process through your site and people ended up paying me with cash the day of the event. Also the website was down on the day my event was closing and many people couldn't sign up. Very unhappy with the site as a whole this year.

Excellent

Sep 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: overall excellent. I hope the post survey and the badges will can edit

Used it for 2 years and several events. Works great.

Aug 31, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: The software showed that the tickets were sold out on the day of the event. Some people tried to register that day and it confused them. It would be better if it just said that on-line registration is closed, not sold out. They almost didn't come because of what it said.