Average Ratings

23 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $14.95/month
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • MantisBT
  • www.mantisbt.org
  • Russian Federation

About This Software

Written in PHP, this free issue tracking software is written under GNU protocol.


34058

MantisBT Features

  • Backlog Management
  • Filtering
  • Issue Tracking
  • Release Management
  • Task Management
  • Ticket Management
  • Workflow Management
  • Assignment Management
  • Dashboard
  • Escalation Management
  • Issue Auditing
  • Knowledge Base
  • Recurring Issues
  • Scheduling
  • Task Management
  • Budget Management
  • Bug Tracking
  • Collaboration
  • File Sharing
  • Gantt Charts
  • Idea Management
  • Issue Management
  • Milestone Tracking
  • Percent-Complete Tracking
  • Portfolio Management
  • Project Planning
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Task Management
  • Testing / QA Management
  • Time & Expense Tracking

MantisBT Reviews

Wonderful and very fast Bug tracking tool

Aug 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: It provides easy bug tracking covering all basic things required fo ra Bug tracking software. It can be integrated with all the build and task management tools. We have it integrated with TFS & SVN

Cons: Reporting & Filters should be improved a lot. if both these things are improved people will find it an ideal solution for bug tracking

Overall: Since it is easy to use, we are easily able to help our QA & Dev team to use the bug tracking & reporting tool. It is best option for Start-ups and new users

It's very helpful software. I have to use it every day and it helps me to solve my problem whenever

Aug 15, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Quickly and easily update your team and clients via notifications on issues, resolutions, and comments
There is no like least like discover so far, I will keep updated once I have bad experience to use this program

It's an easy to use bug tracking software and can be used for tracking multiple projects

Aug 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Customizable issue workflow , Notifications , Search and Filter tools , Various levels of users Access

Cons: It is an amazingly simple tool to install but the included download file does not contain any documentation. Instead it redirects to the on-line documentation from within the /docs/directory.

Great free tool for project management

Aug 08, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: *Open source.
*Easy instalation and use.
*Unlimited number of users.
*Very flexible.
*Have roles
*You can use custom Fields

Cons: *Don't have local documentation in the installed version.
* The search is not available with custom fields

Overall: A basic project management tool, really great to start!

good

Aug 04, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: fields are well designed and dashboard. i can find my assigned work quickly and its priority. You can customize your workflow.

Cons: reports are not that easy to get when you want an specific scenario and through historics it is a bit difficult to get those.

Fantastic open-source bug tracking tool

May 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Open source, easy to configure and customize, has all the basic features we need, makes testing and tracking issues very easy

Cons: Very basic user interface, does not integrate with other tools, sometimes the configurations are too complex to bother

Overall: Bug testing, tracking tickets, product management

Good Issue Tracker

May 17, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Mantis offers a good interface to gather comments, files... for all team members involved. A lot is predefined (like choice lists), so you can quickly dive in.
Lots of possibilities to filter your views and searches.

Cons: Personally, I find it hard to set up - let alone customize - the system. Therefor, we're using it straight from the box. There are features that I'd rather remove from the interface, but I wouldn't know how.
I contacted Support several times in the past (not recently though), no response.
Most of the settings are awkward to apply, takes a little getting used to.

Overall: Collecting data on all of our firm's development issues is of high importance to us. Mantis is a good tool for that.

The tool is very good, the reported issues can be easily tracked. The GUI is user friendly.

May 09, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The GUI and field provide in UI are very good and easy to understand . It allows to fill the relevant fields

Cons: Sometimes face issue to take out the reports the procedure is also not easy. the representation can be improved.

A Very Simple product

Apr 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: i like the features of exports - like Export to csv, Microsoft Excel, Microsoft Word which are common tool we are using giving the easy access to the activities.Another feature i use is its ability to send messages to other users for a specific issue.

Nice Bug tracking tool

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Mantis is nice and easy to use bug tracking tool.we can check our project health easily by checking the status of the tasks.

Maintaining the life cycle of task is very easy.

Mantis-Nice Bug tracking tool

Feb 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Mantis BT is really good bug tracking tool. Its open source, web-based, free and very useful tool for managing bugs. Life cycle of an issue can be easily managed and tracked.
Health of the project can be view by checking the status of bugs. Send E-mail to each individual on status change of the task. A good tool to in a project.

Mantis - The simplest tool for beginners

Feb 10, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: simplest tool

Cons: Lack of collaboration

Overall: Mantis is one of the simplest bug tracker tool. It goes well with if somebody with no background of any tool starts working with any tool. Although lacks some features that takes it behind the other tracking tools, can be improved a lot by adapting of more collaborative approach.

An effective Bug tracking tool

Feb 10, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Ability to project bug status

Overall: We've used this tool for bug tracking in one of our project. The prime need for this was that while working in an Agile environment it became quite necessary to be able to manage and assign bugs within the team. Project QA status and be able to manage bug workflow.

Recommendations to other buyers: Integration with Project management tool

Very nice tool

Jan 11, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money

Comments: This is a very nice free solution for bug tracking. Even tough the looks aren't that pleasing, the functionality is there and gets the job done and more importantly, it's free!

Syed Mantis Review

Dec 13, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Easy to use. User friendly

Cons: You don't have a way to track stuff automated way. Where you should receive notification if a person did not touch the ticket and the deadline is near. You have to go in and track all those things manually. Where a person who assigned the case and the person to whom the case is assigned both should receive automatic reminders and warnings.

Overall: I have been using Mantis for my current company for almost 4 years. This software is being used for tracking and assigning issues/tickets to the team for different projects and you can follow up with your team members by manually going into the specific ticket what is due for that day etc. I gave Mantis 3 stars because there are limitations and have some boundaries.

Recommendations to other buyers: Automate the software by putting automated tracking and reminders.

Great product with lots of funtionality

Dec 06, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Ease of use and functionality

Cons: Looks a bit more technical for the nontechnician minded

Overall: I used this for my old place of work! and must say at the time it was easy to use, With tons of features!
I like the drop down list for different departments (sites) and how easy it is to track faults open or closed with different colors for different states!

I now use a program called Team support, which I have found easier to use, With the Sam functionality! unsure on prices of either product as I'm just a user!

but mantis is definitely a handy little program that I would say is focused more on the technical user!

Recommendations to other buyers: Everything seems square rather than rounded with this product, work with it and you'll pick it up quickly

Solid issue tracking software, but a little clunky

Nov 04, 2016
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Reminder system drives better accountability. Filtering is useful to find only issues of a certain type.

Cons: User interface isn't pretty, although it is functional.

Overall: We use Mantis to track all of our customer's request for software configuration changes. It gives us a great historical record of the work being done, and provides constant reminders to drive action.

Recommendations to other buyers: More user customization of the interface would be great, at first there is a lot of unused fields for what we do.

Best bug tracker I ever used

Aug 11, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The overview page with the different colours and simple forms.

Cons: Not adapted for agile programming.

Overall: I only have experience with Mantis, TFS and Jira. And this one I like the most. Most orderly bug tracker and easy to use.

Recommendations to other buyers: One can easely adapt the status flows an issue can follows in the processes, e.g. New -> Confirmed -> Assigned -> etc.

It is very easy user friendly software

Apr 19, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Excellent customer service

Not User Friendly and no support.

Mar 21, 2016
2/5
Overall
2 / 5
Ease of Use
1 / 5
Customer Support

Comments: Very bad experience. Very painful to use.