Redmine

Redmine

4.5 / 5 15 reviews


Average Ratings

15 Reviews
  • 4.5 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 1.5 / 5
    Customer Service

Product Details

  • Pricing Details
    Open source
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Redmine
  • www.redmine.org

About This Software

Redmine's open source project management application runs on a Ruby framework and allows you to customize the application to your needs.


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Product Features

  • Budget Management
  • Bug Tracking
  • Collaboration
  • File Sharing
  • Gantt Charts
  • Idea Management
  • Issue Management
  • Milestone Tracking
  • Percent-Complete Tracking
  • Portfolio Management
  • Project Planning
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Task Management
  • Testing / QA Management
  • Time & Expense Tracking

Product Reviews

Great bug tracking & service request tool

Apr 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Have been using this tool last 5 year for bug tracking & to manage service request. great for system service management.

Great tool, but many small issues

Feb 11, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Extremely
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Pros: a broad list of functions

Cons: heavy interface

Overall: The software is great in order to increase the productivity of the team work. The installation and updates were always an issue; now it is a bit better with docker containers. There are lot of minor issues here and there, which are probably resulting from a big list of functions. But the main issue is the interface, which is difficult for new-comers and thus hard to convince people to start using it

Recommendations to other buyers: probably to be used by imposing from the top

Free Project Management

Jan 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: 1. Open-source (free)
2. Easy to use (once it's been customized)
3. Flexible (can be customized to your needs)
4. Multi-purposed (serve different roles at the same time)

Cons: 1. Requires someone to administrate it.
2. Requires installation, but a cloud based version is available.

Overall: Redmine provides a simple and easy to use tracking and project management software system all built into one. Redmine's issue tracking or ticketing system gives developers a fast and flexible tool to address issues with the software. The tool can also be used to track projects and to "chunk" projects into smaller bite-sized sub-projects that increase productivity and help members of a team keep up to date with the progress of a project.

I've used Redmine with teams and found that the collaborative nature of the product can help members stay in touch and help with assigning subtasks. As a scrum manager, I found that it helps greatly in sprint planning and reporting. Also, you can generate Gant charts to visually show where a project is at any time.

The best part of Redmine is that it's open sourced and given some customization, you can quickly create a ticketing and/or program management that helps meet the needs of different members of a team. Redmine is also free to use, which makes it popular with small and large organizations that don't have vast budgets for software purchases.

Recommendations to other buyers: You may need a tech savvy person to install and maintain Redmine or you can find a consultant who can do that too. It's an easily to maintain system, but do stay up to date with the latest version.

Very good and robust ticket system

Oct 13, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy to install and maintain.
Easy configuration.
Does not require a lot of hardware to run.

Cons: Looks a bit outdated but I don't do many updates.

Overall: I am using Redmine since 4 years now on a small virtual server which has now problem serving 30 power users with about 20% cpu load.

Redmine has everything you need if you are looking for a ticket system. I use it for my advanced software engineering classes and for all my other projects, too. This system has never let me down.

You can customize workflows, ticket types, extra field and there is a great community with a lot of plugins for special needs.

I can absolutely recommend this system.

Recommendations to other buyers: Give it a try.

This is the best project management system for FREE

Sep 08, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: This is a perfect project management system.
- High quality by open source community
- So many integrations and plugins
- Free for use

I strongly recommended for startups and other.