Intelligent Salon Software

Salon-iQ

5 / 5 28 reviews

Who Uses This Software?

Hair Salons,Salons, Beauty Salons, Spas, Salon Groups, Hair and Beauty Salons, Salon Franchisors.


Average Ratings

28 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Intelligent Salon Software
  • www.salonintelligence.com/
  • Founded 2012
  • United Kingdom

About This Software

Salon software that is easy to use and gets you more clients While you are busy looking after your salon clients, our simple cloud software automatically gets you more clients, spending more and more often. Salon owners often say to us "I must have your cloud software because its straight forward, runs on any machine and it works". We say "of course its the only all-in-one booking and marketing software, built by salons for salons"


Product Features

  • Appointment Management
  • Booth Rental
  • Client Management
  • Employee Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program
  • Multi-Location
  • Payroll & Commissions
  • Point of Sale (POS)
  • Recurring Appointments
  • Tanning Management

Product Reviews

Generally helpful and nothing is to much trouble.

Jun 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Stock taking with an iPhone. A job everyone hated and now fight to do. The IQ team have really thought through how a guest moves through the salon. Free up reception

Cons: No back button on the side calandra.

Vendor Response

by Intelligent Salon Software on June 19, 2017

many thanks Chris , we hope you enjoy our product and service moving forward

Very Good, easy to use.

May 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: clear and easy to use. simple. has good features. doesn't look overly complicated. We haven't yet started using it but training was great!

great service

Apr 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: the easy use

Cons: i cant think of anything

Overall: after having a phone call with neil i feel the software is so good to use. there was lots of things that are going to help me in the future and it is really simple to use. he was very nice and good at explaining things and was very patient.

Recommendations to other buyers: no

Vendor Response

by Intelligent Salon Software on April 15, 2017

Thank you Kerry for your review

Wow ! early days but very good !

Feb 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: ease of use, has all the features

Cons: wanted it within a few days , had to wait over a week

Overall: we had our first day of training today with rep, I have to say for a non techie it was very straight forward and can't wait to get started with the new client recommend a friend feature. We looked around and this company seems to know what they are talking about and I like the fact that they own and run salons - great job guys !

Recommendations to other buyers: all good so far, good product and training

Best on the market

Sep 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use

Cons: Nothing

Overall: As an early adopter transferring from ISalon we were a little nervous, but David Levine assured us it would be trouble free and it was!
It's updated regularly and SalonIQ listen to their clients and adopt good ideas.

Recommendations to other buyers: No

Salon IQ review

Sep 12, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Straight forward and fairly simple to use

Cons: Some features need to be simplified and integrated together

Overall: Always helpful when needed. Bit tricky in the beginning but easier than previous software to use. Been very helpful with business tracking.

Recommendations to other buyers: No

Vendor Response

by Intelligent Salon Software on September 12, 2016

Thankyou for your review.

have trouble sending texts blast to all customers with mobiles. other than that really good and easy

Nov 16, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: texts cost too much. when other software companies include texts for free,
E mails cost........ should be free.
customer service excellent.
stock reports show different things makes it complicated when ordering....we get confused with it and now put it on excel for ease of use.
every thing else is fab and easy...cashing up. making appointments monitoring clients, gas, dashboards all brilliant.

Vendor Response

by Intelligent Salon Software on November 23, 2015

Hi Mandy, Thank you for your review. If you like to contact us we can offer more training on the system. You have had iQ for a while now and it might be good to go through the new Purchase orders and new client selections for the Text blasts. With regards to the text costs, we are better value than the other main UK suppliers. The ones that offer it cheaper or free rarely stay in business. Best regards Team iQ

user friendly, well priced and with all the knobs and whistles you need .

Oct 27, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've used a salon software program since the late 80's and this is the happiest I've been. It is incredibly user friendly and feature rich. It allows considerable communication with clients through the database whether by sms or e-mail. Very good for stylists to log on and see progress/business building etc. and as a salon owner you can effectively run your business through it - there are too many great features for me to list, but scheduled marketing and logging on cloud based on all platforms make life so easy - it's a nice company too with friendly staff.

Vendor Response

by Intelligent Salon Software on December 03, 2015

Thanks for the great review

Effective and Efficient!

Oct 26, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have the confidence to grow our business knowing that there is the support of Salon -IQ behind us. There is also an amazing community support from the other salons in their group and as far as future development goes you feel that you are being listened to!

a must for salons

Oct 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: this system is easy to use and keeps track of all salon appointments,online bookings and texts and keeps track of accounts which makes life easy for me and my accountant.for me as a salon owner i wouldn't be with out salon iq

Vendor Response

by Intelligent Salon Software on October 23, 2015

Thank you for your review :)

The dashboard has fundamentally changed the way my Stylists measure their own performance

Oct 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Salon IQ is really easy to use. My favourite features are the dashboard, the texting options and the Year on Year report. My Stylists are engaged in watching their dashboard results and understanding when they are doing well and what they could be doing better. The texting options are easy to use and very effective. When you consider the cost of printing, I find the GAS an effective tool for attracting new business.

Simply the best salon software

Oct 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Designed for salons by someone who works within the industry and knows exactly what information the average salon owner needs to run their business efficiently. Our managers love the simplicity of operation and excellent level of reporting.

Brilliant

Oct 19, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: the easiest to use
The most productive
Fantastic Results

Should have moved ages ago...

Oct 19, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: We had a competitor's PC based product, good in its time but now out dated. Love the web based structure allowing easy remote login and access to Day Book and reports.

Metrics are easily understandable and our Stylists love getting their daily figures.

fool proof

Oct 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Everything you need to keep track on your business. Great customer service always quick to respond to any query.An invaluable tool to any salon.

Love it

Oct 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use. Team love it!

EFFORTLESS AND ESSENTIAL

Oct 19, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: It exceeds my expectations

This made the difference

Oct 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our previous salon software gave us a ton of reports none of which were much use to me. I now know exactly what the KPIs are that I set. This is invaluable when talking to the team

Great

Oct 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: All great stuff thank you

Good overall, is come on leaps and bounds. Great value for money!

Oct 19, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: We've been with salon IQ for over 2.5 years and took it onboard as our chosen softeware partner in it's early stages and the start of our business.
The cost and the cloud base were the natural selling points. Although there were teething problems it seems those days are far behind us and we're pleased to see Salon IQ evolve into what it is today. I can see it only getting better too. long live the evolution!

Excellent to use and development second to none

Oct 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use and understand with fab support and development. Great for building your business, retaining guests and reporting. Guests love the online booking too

Brilliant!

Oct 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We were previously using a pretty basic web based software that was always crashing, didn't give us any numbers or help with staff working hours, commission etc it used to take 2 admin staff about 1 week to work out the wages but now... it takes about 15 minutes to work out commission, hours worked, holiday... the lot!
We have a complete grip on our stock, when to reorder, what to reorder, dead stock, profit.. everything.
This system has everything we wanted from a system and then some!
The client rention, text messaging, emailing works brilliantly. I love it!
Online help is brilliant and quick.
Couldn't fault it!

Vendor Response

by Intelligent Salon Software on October 15, 2015

Thank you Alice

very easy to use

Oct 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As a salon owner the facilities to enable me to track progress of the salon and individual stylists is invaluable; it is easy to see at a glance where a stylist needs to be focused.
The guest retention system which i have just started to use will i'm sure be good for me as I will be able to see how it is working and this will enable me to repeat/change what i am doing to improve the success of EL esha.

Vendor Response

by Intelligent Salon Software on October 15, 2015

Thank you Jayne

We find this software intelligent and easy to navigate

Oct 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software has been designed to ensure you have all you need to enable you to be in control of your business with reference to your team, marketing, stock and finances.

If ever you have an issue the support is there and you speak direct to an expert.

As a business we have grown and will continue to grow and develop with I Salon

Vendor Response

by Intelligent Salon Software on October 15, 2015

Thank you Jackie

We love Salon IQ because it makes us money.

May 31, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: One of the best things about Salon iQ is there automated texts and emails and I am not talking about just reminding clients about their appointments as that is standard. You can automate everything, thank you emails to new clients, surveys and reminders if they haven't been in for a while, newsletters etc..
Also the breakdown of salon and the team figures are exceptionally good and it will send out a text every week to the team to let them know how well they got on.

Love it

May 30, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I switched from i-salon. So much simpler to use. The automated marketing means I save loads of time. Love the fact it is all backed up for me as well.

Salon-iQ

May 30, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have used several systems before Salon-iQ. It is so easy to use and logicall it has made my job much easier. I can easily book at any ofour locations, I get dashboard technology which gives all my key performance information. And the automated marketing just works, all the time.

simple cloud software that works

May 30, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros - this is simple software that once bought will run for free on all other pcs (plus my mac at home) I have tried other software but this one has the main areas I needed.

best bits - easy appointment booking
all the marketing I can set up and it does it itself throughout the year, such as birthday , lost client emails, new client surveys - as I needed my new stylist Staceys column filled and fast I switched on the automatic recommend a friend text service just for her - it filled her column for the next 4 weeks !

cons - I was worried about it being cloud the internet might drop out so I bought an internet dongle - wished I hadn't - later found out I could have used my iPad - they should have told me that before.
they are not open all night , only till 9pm I often work late and it would be helpful if they are 24 hours - other than that they are very good and are helpful