CallidusCloud

Litmos

4.5 / 5 15 reviews


Average Ratings

15 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
  • Support
    Business Hours

Vendor Details

  • CallidusCloud
  • www.calliduscloud.com
  • Founded 1996
  • United States

About This Software

SaaS portal software for sales enablement to help share knowledge.


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Litmos Features

  • Cataloging / Categorization
  • Collaboration
  • Content Management
  • Data Management
  • Discussion Boards
  • Document Management
  • FAQ
  • Full Text Search
  • Guided Problem Solving
  • Self Service Portal
  • Self-Learning
  • Chat
  • Content Management
  • Discussion Boards
  • Document Management
  • File Sharing
  • Search
  • Academic / Education
  • Asynchronous Learning
  • Blended Learning
  • Built-In Course Authoring
  • Certification Management
  • Corporate / Business
  • eCommerce
  • Gamification
  • Learning Management (LMS)
  • Mobile Learning
  • Simulation
  • Skills Tracking
  • Social Learning
  • Student Portal
  • Synchronous Learning
  • Testing / Assessments
  • Training Companies
  • Video Conferencing

Litmos Reviews

Great product

Jul 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of use. Install was easy. Product was easy to install and use. Did not require much time to set up.

Cons: Some limitations on UX. Could not customize certain features which caused some frustrations in some parts of the team.

Findit is an informative helpful tool

Jun 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Findit is a great place to find a great deal of information all in one location which is easy to access

Cons: There may be room for improvement in the overall cost of the tool as well as the direct support for the tool

Overall: all in one location for information

FindIt allows me to find the right documents that I need to do my job.

May 31, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
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Pros: Search works really well, especially if you are aware of sort by "relevance" and know how to search in-document results and archives. Clean look and feel, with customization available on the home page. Tailored navigation menu that's well organized. Adding content by using the Item Wizard is a simple step-by-step guided process.

Cons: When you click on a file, I don't like the "Content Index" that shows on the left side of the screen. Should be able to disable/customize it. Advanced search features, are not obvious. Sort by "Relevance" should be the default search result order.

Overall: document organization is easier in a large company

FindIt has been a true asset to my day to day at Lenovo. Very snappy, very easy to use.

May 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The ability to tag posts and the ease of uploading different files lets me retrieve long archived presentations and documents quickly. I've also enjoyed how responsive and quick FindIt can be with it's searches.

Cons: I do wish there was some kind of auto tagging feature. Many of our users choose not to tag, and with a cryptic title it can make some documents difficult to find. If there was an option for a auto tagging via a quick scan of the content, that'd help compensate for my coworker's shortcomings :)

Overall: It's extremely usable and has consolidated my documents in one place to speed up my day.

Very good and useful tool.

May 30, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
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Pros: Very easy to use. Simple to navigate through and very user friendly. I can easily find anything I need and if I have a question about anything, I am able to find it.

Cons: Did not like the tool until I figured out how to use it. Very overwhelmed at first because there is a lot of items on the home page.

Overall: Being able to find anything I need.

I really like the tool it is very helpful in my role as a Proposal Development Specialist.

May 24, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like the ability to house information my team needs to reference on a regular basis. It helps us to provide consistent messaging among my team and across the company.

Cons: When searching for content, I would like it if the archive button didn't have to be selected every time.

Overall: This software provides a great home for content for RFP responses and company messaging.

Helps me everyday in my job to become more productive

May 23, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I like the functionality of FindIt. A large manageable database of information that is utilized daily. I require information at my fingertips for contract negotiations and sales enablement (support of sales). The ability to quickly find information almost instantaneously is critical to my job which is fast paced. Could not live without it.

Cons: There are times I search for a particular file or document and I get zero hits. I go back in and search again with minor tweaks on the original request and I get a hit. Would be great to have the option of some type of "fuzzy search" which would allow a much broader search of the database.

I use the Find It tool multiple times a day and find it very useful in my role.

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: It is a one stop shop for all of the information I need in my job, with a very easy to use search feature.

Cons: i don't have any issues with the software at this time. I had some issues with the search function early on, but after some additional training it has become more accurate and easy to use.

Overall: I use this every day in my role as it allows me to find all of the information i need in one place.

We use the software as a FindIT search repository to house all of our RFP content and sales info.

May 23, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: It is easy to use, the search feature works well and I can easily filter my results. It's great that the tool works quickly and I generally don't have trouble finding the information that I'm looking for. It's also great that we can have separate pages for different teams/roles, and store training materials that are easily searchable.

Cons: I find it puzzling when a document has expired that it is suddenly missing. I have uncovered how to search the archive, but this was not immediately clear.

Overall: The ability to locate information quickly, and have company information stored in a logical, easy to search manner.

I think it has been a great tool for my company. I helped implement and set up when we launched.

May 23, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I like the search functions and the ability to house all of our content in 1 place. Makes it easier for our org.

Cons: The formatting abilities within the news section are very limiting. It is hard to format these articles and keep font/colors consistent since it does not save these choices.

Overall: Being able to publish content for my organization that is easy to update and manage.

Easy to set up with good search and organization

May 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Search functionality is simple and accurate. Easy to configure. Good support team and. Customization options for unique users and groups.

Cons: Lack of support for Windows and/or Android app - salespeople prefer using apps to browser based tools

Easy to find, use and tell other people about where to find content

May 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Everything is sorted into easy to find areas. A lot of the time I am explaining to other users how to find data and it is easy to show them how.

Cons: Updating process is a little overwhelming. Too many options when you have to update the information to show where it goes.

Overall: Organization.

Like the ease of use. It's simple to navigate, lots of ways to customize and fine tune users view

May 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Allows flexibility in design and set up with good customization. Maintenance is simple, updates are easy to execute.

We had a great experience launching and continuing to use Enablement the last several years.

May 18, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Enablement makes searching so easy! There are so many different advanced filtering options available to narrow down a wide search. Even though our company uses multiple sites to maintain internal and customer facing collateral, North America sales has made Enablement our go-to tool. The site remains fresh by auto-archiving older content while allowing for users to search the archives when needed. The News feature has allowed us to cut down on the number of large emails being sent to our teams. As an administrator, it's been very easy to create new playbook pages and customize the menus to enable our sales teams to find content quickly. We have recently expanded the use of the tool to other departments as well.

Cons: There are 3 areas that I think could be improved.
1) While you can access Enablement on mobile devices, it's unfortunate that there is not an App for Android users.
2) I also wish there was a way to make the Item Wizard (when adding new content) unique by Business Unit or Department and have the ability to hide things that are not relevant to a group.
3) When creating a new customer portal, the step-by-step wizard is not customizable today. There are several steps that we would like to hide and are unable to do so.
Overall, these cons are minor and our admin and publishers have learned to ignore sections that are not relevant to them during the tagging process.

Overall, we've enjoyed working with Callidus to implement our Sales Enablement tool, known as FINDit

May 18, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: From day one, we've worked with a great team at Callidus who've helped us build out an incredible tool that adds value to our Sales team each day. We enjoyed the ability to brand our tool with the Lenovo look and feel. We've made this tool our own and continue to add new business departments (and one day, more Geos).

Pros: overall look and feel, search capabilities, customizable homepage, a large amount of space for our content.

Cons: Some limited functionality without an app for Android OS. In the beginning of the implementation process we were told there was an app, yet after drilling into the iOS app we found it to be pretty sparse and not worth utilizing.