# Page 12 | ZipRecruiter Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 12 - Is ZipRecruiter the right Recruiting Agency solution for you? Explore 10935 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/130706/ZipRecruiter/reviews --- ZipRecruiter 4.2 (10935) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 25th, 2026 # Page 12 - Reviews of ZipRecruiter ## Showing most helpful reviews Showing 276-300 of 10935 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JY Jalia Y. HR Manager Hospital & Health Care Used the software for: 1-2 years ### "Frees up so much time!" January 7, 2024 5.0 Pros I love how it takes care of the steps that don’t need to be done by a person so we can do more with less work! Cons Sometimes it isn’t as personable as I would like. Review Source Eman J. Recruiting Coordinator Outsourcing/Offshoring Used the software for: 2+ years ### "ZipRecruiter is the best job board out there!" August 30, 2018 5.0 If you are having time in recruiting IT or Executive positions, is the best companion to guide and help you! Pros I have been using as one of my alternative sourcing tool in recruiting. ZipRecruiter makes it easier for me to finish the candidate search, because once you post your job opening in ZipRecruiter it will open a great door to receiving a lot of candidates. ZipRecruiter is very helpful because some great fits doesn't have any linkedin accounts so ZipRecruiter enabled me to connect with them. What I also like about ZipRecruiter is the ability to indicate a follow up question to the applicants by just merely provisioning it on ZipRecruiter which is every helpful for me in avoiding phone interviews to prospect candidates - saves my time! Cons I don't have anything negative to comment regarding . Maybe one that they can improve on is putting templates or design that those who are subscribed on their platform can make their job posting nice and compelling! Review Source TE Terry E. Not working Judiciary Used the software for: Less than 6 months ### "Job seekers " August 16, 2022 4.0 Overall it's been a good experience and I continue to still receive alerts/ notifications for new opportunities on a regular basis. Pros The PROS with this product is that allows you to get notifications of jobs that you're interested in without going to the website continuously. Cons One of the cons on this product is sometimes they are not that accurate as far as the positions that you may be interested. Review Source AS Amanda S. Clerical Hospital & Health Care Used the software for: 1-2 years ### "Not as helpful as I thought" December 31, 2018 4.0 While zip recruiter did help me find many job postings, the postings that came up in my searches did not always apply to the position that I was looking for nor did they necessarily apply to the search dates and I was therefor often shown postings for jobs that were more than a month old and would likely not even be available anymore. The site was not nearly as helpful in finding a job as I thought it would be. Pros is easy to use and it does provide a decent amount of employment opportunity postings. Cons My biggest issue with is the reliability of the employment opportunities listed. Many times I have seen job postings and clicked on them only to find that they were actually misleading staffing agency postings that were posted in order to lure people into applying for a job that did not exist. Also, I did often find job postings that did not fit within the search range that I had put in as far as the date of the job posting was concerned. Review Source Response from ZipRecruiter January 2, 2019 Hi Amanda, Thank you for the time you've taken to provide us with your valuable feedback. We're sorry to hear of any less than pleasant experience while utilizing ZipRecruiter for your job search. We do aim to provide our job seekers with the most relevant search results possible. Our dedicated customer care team would be happy to provide some helpful tips to get the most out of your job seeker profile! Please feel welcome to email us directly at support@ziprecruiter.com at any time. If you feel you have come across a job ad that may be against our terms of use, please contact our Trust and Safety team directly at trustandsafety@ziprecruiter.com. They will look into this and get back to you regarding these matters. We wish you the best of luck on your job search! Kind Regards, Tier III Support VR Verified Reviewer Founder Financial Services Used the software for: I used a free trial ### "Benefits of using ZipRecruiter" December 18, 2021 4.0 The tool also helps employers find talent faster. The platform's extensive database of jobs allows you to post your job and see applicants' profiles. Moreover, you can post your jobs through social networking websites, too. The website also lets you screen job postings and adds an interactive chat function. In addition, it allows you to share your job postings on social networks like Facebook and Twitter. Pros Using the platform to post jobs is a great idea for small businesses looking to expand their reach. The website provides over 30 job categories for small businesses, which means you can easily find the right role for your company. As a result, it can attract thousands of candidates for your job. This is great news for small businesses looking to expand their hiring strategies. The platform is also easy to use and intuitive to use. The service also features an auto-reply feature. Cons The software is not particularly comprehensive. A simple search will yield results with a few dozen jobs. In addition, the platform does not provide any filters, so users need to know their search criteria before beginning. Some job listings are spam or outdated, and the platform's listings can be difficult to weed through. Some of its downsides include the lack of features and low-quality information. Review Source VR Verified Reviewer Analyst Marketing and Advertising Used the software for: 1-2 years ### "Ziprecruiter: As A Job Marketing Platform for Advertisers in Programmatic" July 30, 2019 2.0 was used in a programmatic buy in order to post job ads for some particular clients. However, the simplicity of the product didn't allow for optimization and slow response times led this to be a somewhat back burner type of platform. To elaborate, the importance of Ziprecruiter in overall buys was thought as 3rd tier and was usually an afterthought where if there was extra budget, this avenue would be explored. The performance was generally lower as well compared to the other larger job aggregate sites. Pros The dashboard was simple, hence it was easy to navigate and use. It was by far the simplest one to navigate through between the big job posting programmatic platform: Indeed, Glassdoor, Monster, and . However, this easiness of navigation and usage also comes with its own drawbacks. Cons The simplicity was both positive and negative. From a negative perspective, the dashboard simply displayed basic metrics and there isn't a section on the backend to manually pull any levers to increase performance or test out optimizations. If changes were needed to be made, this always required reaching out to a rep which would be tedious since their response times were slow and they generally gave very basic suggestions. Review Source CB Chris B. Facilities Manager Religious Institutions Used the software for: 2+ years ### "Great but check the filters" October 9, 2020 3.0 Overall they do a very good job and I am always wondering how many people that my resume even makes it to. They say that employers "see" my resume but I don't know if they just get an email or actually read what I put. So you are never really sure if you are just spinning your wheels. Pros This is a great tool to see what jobs are available in your area or others. The description for each job is very good and I enjoy the estimated salaries that they publish. Cons One has to be very careful with the filters. If you are looking for a job in an area you may get jobs that are either months old because they are sponsored ads or you will get something that is 100's of miles away because it says the job is in the USA and not just your area. Switched from [Indeed for Employers](https://www.capterra.com/p/161381/Indeed/) For the same reasons above from zip recruiter you are never sure if you just spinning your wheels. Review Source Response from ZipRecruiter October 21, 2020 Thanks for your download and feedback, Chris! Please reach out to us at support@ziprecruiter.com if you have any questions. Our agents are available 24/7 and can show you how to view your application status, customize your job alerts, add references & a cover letter, and answer any other questions you may have. We are always happy to help! ~DW Tami G. Human Resources Manager Hospital & Health Care Used the software for: 1-2 years ### "ZipRecruiter Gives me the Best Candidates" July 31, 2019 4.0 Overall, I love Zip. It is a really easy platform to use. I use the 2 free listings that are part of my ADP package, and the company also purchased additional listings as well Pros The ease of use, functionality, and seamless transition to my career site makes zip recruiter one of my favorite tools. I use Zip through my ADP Run platform. As one of our tools in the suite, I can easily post jobs or search resume from within the ADP software. I love this feature! Cons I can't really think of a dislike. I've found that I have good quality candidates. Oh, there is one thing. I recently posted a job that required a person to be a licensed practical nurse or higher. I set a screening question. I thought that this would filter out those that weren't LPNs. It did not. It simply showed me that they failed at this question. Now, this could be my mistake - maybe I didn't set the parameters right. However, I don't want to see people that I'm screening away from Reason for choosing ZipRecruiter These companies are all great and have great products, however, I've found better and more qualified candidates on Zip Review Source ELO Ezinne Lilian O. Human Resource Manager Human Resources Used the software for: 1-2 years ### "MY ZipRecruiter Review" October 29, 2023 5.0 I think it has been great so far Using it and would recommend to anyone else to use Pros I think it is a great platform for recruiters and job seekers. I am fascinated by the way the algorithm works by going through the resumes and matching people to the right jobs. Also, the fact that they are always updating their website with new jobs and immediately notifying everyone is highly commendable. I will definitely recommend Cons I think their should be more broad by having vacancies from all over the world, especially in Africa. People from that Region struggle to have jobs from there. Review Source RB Rosette B. HR Associate Machinery Used the software for: 2+ years ### "Simple to Explore and Easy to use" September 2, 2023 5.0 Very content with and its capacity to help when one is currently finding as well as hoping to change in a profession of decision. Pros I value every one of the various things offers. Work postings, The Capacity to look for candidates utilizing watchwords, informing likely candidates and arranging information. Cons A piece of the positions might be more prepared, or be filled in the event that the informational collection isn't revived Review Source Dennis C. Recruitment Specialist Outsourcing/Offshoring Used the software for: 1-2 years ### "More inbound candidates? Try ZipRecruiter" August 17, 2018 4.0 is a great help for all our recruitment needs. ZipRecruiter is best used for executive positions but downplays its essence in terms of rank and file recruitment. Pros We are using in our company since it gives us a steady stream of inbound candidates. Sourcing on LinkedIn, and sending outreach emails to candidates are a good deal since by that process we have already screened the candidates. However, not all candidates are found on LinkedIn. Almost half of interested candidates that we process for our company openings especially in our Executive Search arm are from ZipRecruiter. I like the functionality of ZipRecruiter that you can include qualifying questions to your job posting. It is like a first line of defense to weed out unfit and not really interested candidates. Cons The only bottleneck I have with is that the templates for posting are cynical. You can't really incorporate much design that will make the job posting interesting. I hope ZipRecruiter steps up its game, and be mindful that most job hunters now are millennial, and they need to ramp up in terms of being responsive to the modern candidate pool Review Source Steward S. Broker - Owner Real Estate Used the software for: 1-2 years ### "Zip Recruiter searching... still." January 12, 2024 4.0 Overall It's been good but I feel like I'm surfing the web instead of finding a job. Pros I like he jobs that are being posted for the fields I'm looking in. Cons I just don't like the fact that the jobs are gone or don't follow back up with me. Review Source LB Laura B. Owner Arts and Crafts Used the software for: 2+ years ### "Zip Recruiter is a great tool for finding candiates" August 11, 2021 5.0 Zip Recruiter is the easiest to use and most functional recruiting software. Take advantage of your customer service rep. They are able to get you great bundles, and really help you narrow down your search to areas that will bring you the most candidates. Pros Zip Recruiter has an easy to use dashboard that puts everything right in front of you. I like being able to filter candidates by ratings, or if they have been unrated. Cons When you open up the candidates screen, it opens up a "view" of a candidate. That candidate is told you have viewed their resume, even if you are not interested. I have had a few people reach out that I have looked at their resumes, that were not right for the job. Review Source VR Verified Reviewer Business Office Manager Construction Used the software for: 2+ years ### "Too impersonal " January 22, 2019 2.0 Pros I like searching for the keywords of the employee qualifications I’m looking for Cons The opposite of what I like, people can submit resumes using the 1 tap to apply and I’m not sure if they even read my job description or what I’m looking for. I can’t tell you how many times I’ve reached out and I was questioned about who I was and why I’m calling. If you’re applying for a job, I would hope you not only keep track but make sure you’re applying for a position that you’re qualified for. Not just because zip recruiter says so Review Source Response from ZipRecruiter January 22, 2019 Hello, Thank you for submitting this review, as your feedback is important to us! We are sorry to hear that you did not get a pool of qualified candidates during your time with us. We want you to make those hires quickly & efficiently & it can be frustrating when you are receiving candidates that do not meet the necessary qualifications. Though our system does work to identify the best-matched candidates for your job, there are tools that we provide to help filter out those candidates who do not meet your standards. Our screening questions are strongly encouraged. We also have free features to help improve your visibility among the right kinds of candidates & if we ever have the pleasure of assisting you with your hiring needs in the future, I would be more than happy to walk you through those features. You can email us here at support@ziprecruiter.com & title it "Tier III". We are available here at Customer Success at 877-252-1062 (24/7) We hope you make those hires! Tier III VR Verified Reviewer CEO Staffing and Recruiting Used the software for: 2+ years ### "ZipRecruiter Review" July 25, 2019 4.0 On a scale of 1-10, I would give them an 8. Pros I like the platform; Posting Jobs-Managing the post - the ease of doing it. I worked with a Rockstar Account Manager named in 2018 who was amazing. She helped me elevate my account and guided me through a very busy time we had in our business. She taught me how to GEO target my posts. With her guidance - we received some excellent candidates that went onto secure positions with our retained clients. Cons Cons: The "perfect match" candidates they send me based on my post and algorythms. They NEVER match what I need. In fact they are very random. The add ons to boost a post or sponsor a post is about more $. For a small firm every dollar counts and I feel at times a company of this size should do something for the LOYAL customer base to keep us and not just deals or promotions to get new clients in the door. If they kept all of us with a Loyalty reward program of some kind that would be appreciated. Review Source Joshua E. Owner Photography Used the software for: 2+ years ### "A great find for job hunters!" December 4, 2018 5.0 My overall experience with was a great. I recommend it to people all the time. The One-Click-Apply feature is a great bonus. ZipRecruiter is definitely an asset for anyone job-searching these days. A great resource! Pros The One-Click Apply feature is my absolute favorite! Job Applications are laborious at times. Filling in the same information repeatedly can be so draining. One-Click Apply makes job applications seamless! I also felt like there was a healthy volume of jobs to choose from, second only to Indeed. Zip Recruiter was a large part of my life during my job search. I am thankful for it. Cons Unfortunately, I had several issues with my resume saving properly. Sometimes when I would apply for a job, I would have to use my zip recruiter resume and not my own resume file and it did not always save properly. When applying for a job, your resume needs to be very polished. I was sometimes concerned that my resume might have formatting issues when applying with Zip Recruiter. Review Source VR Verified Reviewer CEO Wholesale Used the software for: 6-12 months ### "It has it's moments" February 13, 2019 4.0 With this kind of program, there's nothing that is perfect...it comes with pros and cons. Overall i think it's good...not great, but for a low price service it's pretty decent. Pros Overall it's a decent software. It's easy to navigate and it's pretty intuitive to use. It's better I think if you are looking for a job than posting a job. There are lots of jobs posted so again if you are looking for work then it's great. Cons As someone posting jobs, there was a huge price increase that caught me off guard. There's lot of competition as an employer as there are many similar jobs. And from the flip side, when looking for working there are lots of nonsense jobs that could even be a scam...so just proceed with caution. Review Source Response from ZipRecruiter February 14, 2019 Hello There, Thank you for submitting this review, as your feedback is very important to us! We are always looking to improve the experience of both employers and job seekers and your feedback is what helps us most. We are sorry to hear that you did not have As for the pricing, we are always able to tailor a plan that best suits your hiring needs and fits within your budget. If we ever have the pleasure of assisting you with your hiring needs I would be more than happy to help set you up for success. Please email support@ziprecruiter.com and title the email "Tier III Katie". If you need further assistance feel free to contact our Customer Success Team by calling 877-252-1062 (24/7) Kind Regards, Tier III Support Sarah C. Speech Language Pathologist Health, Wellness and Fitness Used the software for: 1-2 years ### "Free trial wasn't worth it..." May 1, 2021 3.0 High hopes for drawing excellent candidates from their fancy pants candidate pool were dashed upon the rocks with laughter at our piddly, near-empty pockets. Save your time and start and stick with Indeed insetad! Pros Peppy advertising, flashy website, and lauding the ease and amazing results of their product drew me in when selecting a hiring website for my expanding company. But the free trial had a lot less features than you realized it did and it was painfully obvious looking at search results, which companies were "cheapie freebie" users and which ones shelled out the cash...not that I diasgree with the premise as a whole but some "company-size based" pricing would have been a lot more helpful in pulling my business than treating me as less than because I could afford less than. Cons The "free trial" was such a dismal defeat and the other sites we used (Indeed particularly), that Zip basically was forgotten about on their own. They didn't come knocking on my email inbox in any attempt to persuade and communicate with me at all. They didn't care I didn't like the pricing, they just moved their time to someone else who could. Review Source TW Telnisha W. Server Food & Beverages Used the software for: 2+ years ### "Best job finder" January 20, 2020 5.0 My overall experience with would be that its a really great app to download on your phone when looking for a job! Even customer service is fast responding and will help work with your needs when applying for a job . Pros What i liked most about this software was that I could easily make my resume one Time and than when applying for jobs on zip recruiter all i had to do was click apply and it sent all the info over to the specific job I was applying for. Time,speed and the outcome of me getting a job were all pros of this software. Cons I have to say the only thing i didn't quite like about zip recruiter was the amount of jobs available on this software. I would probably suggest adding more jobs. Keeping up with the amount of jobs hiring. I do think that would be the only con i can think of for this specific software. Review Source Response from ZipRecruiter January 22, 2020 Hello Telnisha, Thank you so much for leaving a review on ZipRecruiter your feedback is very important to us! We are so happy to hear that you enjoy using our services and have had a good experience on your job search. We wish you the best of luck on your job search! If you need anything else, our Customer Success Team can be reached 24/7 email at support@ziprecruiter.com We very much appreciate your business and will provide whatever assistance necessary so that you're successful. Kind Regards, Tier II Support VR Verified Reviewer Consultant Pharmaceuticals Used the software for: 6-12 months ### "Great Recruiting Platform, Would Recommend" August 6, 2021 5.0 My overall experience with has been great, as I was able to land a great hire every time I used this service to search for candidates. The resume filtering feature is fantastic and makes for a very efficient and simple process. Overall, it has saved time and effort for me and, as such, I would absolutely recommend it to others. Pros What I like most about this software is the clear-cut ease of use when it comes to being able to post a job listing. The questions asked during the posting process all seem reasonable and provide for a thorough posting which will attract proper candidates while excluding most of those who probably would not be the best fit for the position. I also very much like the fact that this is a popular site used by applicants when they are in search for a job position, and as a result, you receive many, many submissions to choose from on virtually a daily basis. In short, being able to find the right hire tends not to be a problem when using , and that of course is the bottom line. As a result, I have nothing but high regard for this service. Cons I find it difficult to point out anything negative as it relates to what the service is intended to do, but I do think that the pricing could be a bit more reasonable, as similar services tend to charge a little less on a per-posting basis than does this particular service. I do have to say though that the slightly higher charge might be worth it based on the amount of prospective hires you receive, so it really depends on the users' perspective on whether they feel the charge is appropriate for the service. I think it is more or less reasonable, but still could be made more cost-efficient, if at all possible. Review Source VR Verified Reviewer Unemployed Accounting Used the software for: 2+ years ### "Ziprecruiter one of the best online job search engines! " July 14, 2023 5.0 I've used zipper recruiter throughout the years off and on to look for work and I like the Way ZIP recruiter allows me to go in and submit my resumes without having to fill out all the applications the ease of it is great that's what I really like about this particular program. Pros is one of the best online job search engines! Cons I really don't have anything to say bad about the software because I don't use it everyday and when I have used it it work with me about what I needed for and so it has an ease of being able to submit my resume to an employer without having to fill out applications directly that's a feature that I like so I don't really have anything bad to say about the software I don't have anything in my memory to to say bad. Review Source SP Shaun P. CEO Financial Services Used the software for: 2+ years ### "If it's free, its ME! " December 5, 2019 5.0 One of the best sites I say to look for work out there that gives the user the ease of clicking and splitting. Looking for a job is stressful enough and you need to market yourself out there by putting in those applications at a larger scale. I highly recommend this site. Get your job search/hunt done in 20 minutes! Pros For one, the fact the site is absolutely free and has no strings attached when you are sending out applications. It is a stress-free website that has a user-friendly interface making it much easier to make customizations to your account, without searching everywhere. When you are out looking for a job, you don't want to waste so much time on ONE application, when let's be real, we need to put out 20 or 30 to get considered. This site actually allows you to click and split! Cons Some of the ads can be annoying getting you to apply to some marketing agency. But just make sure to really read the description before clicking. Review Source Response from ZipRecruiter December 12, 2019 Hi Shaun, We're so glad you had a good experience while using ZipRecruiter and that our platform was easy to use. We are always working on ways to get you the best quality of candidates and job search results. Thank you so much for your kind words and for letting ZipRecruiter take part in your hiring and job search process. If you need anything else, our Customer Success Team can be reached 24/7 email at support@ziprecruiter.com We very much appreciate your business and will provide whatever assistance necessary so that you're successful. Thank you, Tier 2 Support Ambrecia M. Housekeeper Environmental Services Used the software for: 2+ years ### "Best there is" June 15, 2023 5.0 Pros Everything I like the application tracking system and the detailed revenue about the job Cons Nothing in particular really so I got nothing negative to say Review Source AA April A. Presorter Business Supplies and Equipment Used the software for: 2+ years ### "Zip that job!" February 3, 2022 5.0 Pros Made it super easy for me to find jobs in a matter of days I got a call back and it was due to Cons Faster job selections and updates to the app to improve the quality of the website Review Source CE Christopher E. Branch Manager Staffing and Recruiting Used the software for: 2+ years ### "ZIPRECRUITER IS TOP NOTCH!!" September 6, 2019 4.0 I have had great success with the quality of this service/software. I will continue, as well as my company, to use this feature and benefit to help grow my office, as well as sourcing and recruiting candidates for my company. I am overall very impressed with the ease of use, and the total functionality of the software. has been an important part of the staffing industry, and a key element to my business growth. Pros 's software and functionality is second to none when it come to ease of use and overall productivity and response time. I always receive ample amount of candidates for the staffing and recruiting industry. And the software is overall the EASIEST I have used for sourcing and recruitment compatibility. Cons Their customer service and troubleshooting training is a bit sub par, but overall, when it comes down to it, there could be far worse. Sometimes it is difficult to get an answer right away if there is a technical issue that crops up. Also, there are FAR too many candidates that respond to a posting or requisition that are coming from totally DIFFERENT countries. I can't get a job for someone who lives in Saudi Arabia. So that is annoying on a whole. Review Source Response from ZipRecruiter September 11, 2019 Hello Christopher Thank you so much for your kind words and for letting ZipRecruiter take part in your hiring process. We are glad that you are able to find qualified people and fast. If you ever need anything else, our team is available to you 24/7! Customer Care ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.