Who Uses This Software?

Our customers range from two-person startups to Fortune 10 corporations. In fact, 77% of the Fortune 100 uses Slack.


Average Ratings

2339 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    $6.67/month/user
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online

Vendor Details

  • Slack
  • slack.com
  • Founded 2014
  • United States

About This Software

Slack is an operating system for teams, where people and apps work together. Slack helps your team work transparently so you can find the people and information you need to make decisions efficiently. Slack is on a mission to make your working life simpler, more pleasant and more productive. Check us out at www.slack.com


Slack Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Audit Trail
  • Chat / Messaging
  • Collaboration
  • Document Management
  • Drag & Drop
  • Electronic Signature
  • Encryption
  • File Synchronization
  • Search
  • User Management
  • Version Control
  • Workflow Management
  • Collaboration
  • Database Creation
  • Document Creation
  • File Sharing
  • Notes Management
  • Office Suite
  • Presentation Tools
  • Project Management
  • Task Management
  • Team Chat
  • Budget Management
  • Bug Tracking
  • Collaboration
  • File Sharing
  • Gantt Charts
  • Idea Management
  • Issue Management
  • Milestone Tracking
  • Percent-Complete Tracking
  • Portfolio Management
  • Project Planning
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Task Management
  • Testing / QA Management
  • Time & Expense Tracking

Slack Reviews

Good chat tools

Aug 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Good tools to share information to individual or group, Can schedule reminders/slackbot and easy to operate

Cons: looks like it has thick client if client size (Android specific) can be reduced will be more beneficial to end user.

Overall: We are using this tool for our company for sharing messages organization wide and find it useful while sharing the messaged directly or in a channel.
Even we schedule message so that user get reminder on scheduled time

One of the best office chat tool that usually eliminates the need of outlook (my feeling).

Aug 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: As I said earlier, it eliminates the need of office outlook. We are using this from last 2 years. We can create multiple channel and broadcast our messages to the necessary audience.

Cons: For the first time user, it may be confusing, Initially required a training for this tool as it's not a user friendly. But once you have the hands on than you can understand the power of this tool

Overall: Unnecessary emails can be avoided by using this tool.

Slack Has Changed Our Agency Forever

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Love the customization of notification preferences per channel! Love the mobile app as well- it's by far the easiest, most user friendly business app I use and I actually look forward to using it. My remote productivity when at the doctor, airport, golfing with clients, whatever, has increased exponentially because of how efficient the Slack mobile app is.

Cons: This might just happen to me, but I have to download a "more recent" version of slack at least twice a week to my laptop. And every time I do, I swear it must be user error, and maybe my Mac just isnt' syncing correctly. It's really frustrating but I can't seem to fix the issue.

Overall: Increased productivity in and outside of the office, better communication across all departments in my agency.

Good for communication between one team

Aug 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy communication for members between one team working on multiple projects. It's fun, with weird little add ons like emojis and GIPHYs and the app is seamless to use - enabling constant connection to your team.

Cons: I dislike that I can't collaborate across multiple teams - I have to sign in and out of various slack accounts. If I could merge and easily switch accounts (a la Google), that would be a huge improvement.

Overall: ease of communication, searchable record of communication, ease of sharing file with multiple people, reduction of inbox clogging emails

We switched from Campfire to Slack and have been impressed

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the individual messaging to team members, the integration of external services to the Notifications section such as Honeybadger errors, and the fact that it unfurls jing links to show the images in the feed.

Cons: We're only using the free version at this point. The only thing I haven't found easy is the configuration of notifications. Some beep, some don't. I have multiple computers and it felt confusing trying to configure each differently. I don't want three beeps from desktop, laptop, and phone.

Makes communicating fun

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is incredibly easy to use and the various integrations both improve productivity and make collaborating with coworkers fun. I can't think of any cons, this is better than any other IRC solution I've used.

Our office uses slack for constant updates and back/forth convo's for large teams or one/one

Aug 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: ease of use, flexibility, informality, ability to upload docs and images, the daily messages from the slack team (cute)

Cons: if multiple conversation threads are going, might lose track of one or more of them unlike email threads, paying by the user which can fluctuate every day

Overall: alternative way to communicate in the office

Very flexible and convenient for team communication and coordination

Aug 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: Not
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Pros: - very easy to manage users
- convenient organization of topics with the channel's structure
- excellent search capabilities
- nice interface for all teams one is participating in
- efficient desktop and mobile app
- attachment of files works nice
- integration with Smooch - for managing Viber and Messenger communication works extremely well

Cons: - formatting of text can be improved
- notification works only for mentions and direct messages. I would like to see more expanded options for notifications based on channel activity

Overall: - internal communication channel between departments, fast news notifications and tasks distribution
- messaging and file exchange tool for collaboration with external teams
- communications manager, combining both Viber and Facebook Manager for client support

It has made communicating as a semi-remote team so easy!!

Aug 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's just so incredibly easy to use and has been so helpful to our team. We have one team member out of state, and being able to call, update projects in channels or just simply message him - has made it feel like we can communicate efficiently and with ease.

Cons: I don't love that after you reach file capacity, it isn't easier to get below that capacity because there isn't a "bulk delete" option to delete files. You have to delete them one by one and its incredibly time consuming.

Slack has streamlined communicating across various departments

Aug 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to create multiple channels based on departments and subject matters always for a great level of organization.

Cons: I would be nice to be able to see more Direct Message conversations at once. Additionally, it would be nice to receive notifications of messages even if you are offline.

Great tool to make our communications easier.

Aug 10, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: All the features, integrations and the free plan is perfect for a small company like ours. Also, we love the customizable 'bot' since it helps us find some useful information quickly.

Cons: The usability is not the best, I think it could be easier to manage our channels and integrations, since we need to leave the app and get in the website.

Best team collaboration tool available

Aug 10, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: It has all the things you need. It is also available in all platforms which is very important. suitable all kinds of teams from developers to management team.

Cons: the startup guide is a bit confusing. If you are new into this then it may feel strange to you and you might not use all the features available as you don't know how to work with those.

Overall: Team collaboration done right.

The way to work remotely

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Slack has become essential to me in order to work remotely with other teams when doing freelance work, couldn't imagine how to do that without it.

Cons: Slack is great for inmediate, day-to-day conversations, but searching past messages or reviewing history and changes can be frustrating.

Greatly streamlined communications with my team

Aug 09, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I work in an environment of volunteers, and as such, everyone has their own preferred methods of communication. Some text, email, facebook message, etc. Communication gets very difficult and it is hard to keep everyone on the same page when only part of the team is on a particular communication, and then a conversation starts in email, gets finished by text, etc. This software allows us to keep everyone on the same page and gives me a predictable place for all communication. I don't have to pick and choose my communication method based on the person.

Cons: This is also a strength, but the software has very powerful and granular configurations for things like notifications on each channel. While this is very helpful to be able to customize how you are notified, it is sometimes overwhelming to tweak and get right. Otherwise, notification fatigue sets in and people start tuning it out.

New to Slack but they have me hooked.

Aug 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy to use. I like the ability to set up individual "channels" for various groups WITHIN groups. This platform makes for a great way to collaborate with staff. Looking at it from an educational perspective- I can see this being used as a collaborative space for teachers and their students, as a way to get all staff on board and highlight school accomplishments, as well as another platform for teachers to "backchannel chat" in the classroom. The desktop notifications are a nice addition as well.

Cons: Not much honestly. Everything is pretty simple to understand. It's a new platform- so there will be a learning curve but it isn't a big one. Even so, some may say this is quite similar to Hangouts, or Line and it is.

Overall: Staying in touch with co-workers. Being able to share documents back and forth. Setting up various channels and groups, and pinning things you may want to return to later. I also like the added benefit of being able to ping or direct message people individually.

Our office hub

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Use to easy, but with many powerful features that you discover over the time.
The Slack power is in integration directory. You can gather all your digital tools in Slack, even emails (we use MailClark ;-)) : this way you don't have to switch all day over different applications.

Cons: Discussions can be hard to follow when many subjects are discussed in the same channel. Even with Slack threads : if someone chose to begin a thread, only the author of the initial message will be notify and others can easely miss this discussion.

Overall: Save time, increase our productivity, centralize our data in one place, pleasure to use every day

Great way to communicate on a team

Aug 09, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Slack supports all the major app-ecosystems (Mac, Windows, iOS, Android, Web) and has a lot of options to add on functionality via bots, including support for IFTTT. This means it acts not only as a chat platform for a professional team, but can add on project management functions, record holidays and days off, signal who is in the office etc.

As a chat app, its original function, it excels in its fast sync and functionality to set up different channels (topics, chat rooms), adjust who has access to them and of course not also lets you send private messages. For a company Slack has some advantages over other chat apps (like Line and its brothers) in that conversations are under the purview of the organization and records can be kept. As a boss you can also receive summaries of certain activities (provided you install the right add on)

Cons: For over a year I have been trying to get my team onto Slack. For some reason it never caught on and today all communications that would fit well into Slack are happening over groups in WhatsApp. Since everyone in my part of the world seems to be on WhatsApp it seems hard to convince people to use yet another app. For the average user the advantages are just not obvious.

Also, most add ons seem not to be free, a number of them only reveal after installation that they are trial versions and require monthly fees after the trial expires. It makes you feel a bit scammed when this is never mentioned during the installation of a bot and then you start receiving emails from the company behind it. Emails? I thought Slack was supposed to get rid of them...

Overall: If our user base had adopted it more readily it would be an excellent tool for company internal communications of all sorts, from 'there's cake in the coffee corner' to corporate announcements and tracking work time and days off.

Slack is helping us build an institutional memory while we concentrate on getting the job done today

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Slack is a complete communication tool. It is taking the place of texting, instant messaging, and email for our team.

With a group of student workers, I cover a 210,000sq. ft. facility. We can have multiple small teams working in various corners of the building at any given time. Slack saves us time and lots of steps by keeping us all in touch. When we're working on a large-scale project, we create a channel. As workers come and go, the complete accumulated knowledge about the project is at our fingertips and it's searchable.

Being able to post pictures from the mobile app and even start a video chat is super useful when someone needs help.

Cons: There's been a little bit of a learning curve for the team. On the surface, Slack might seem like just another instant messenger, but to really leverage the value of Slack, your entire team has to adjust their mindset. Once folks start to master the navigation to get their message in the right channel and get out of the habit of direct messaging the one other person they happen to be working with that day, Slack starts to become a much more powerful repository.

Slack is the best communication tool!

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: You are able to create channels and if you don't want to keep a formal channel, Slack gives the option to create immediate conversations with several people. The feature a use the most is the Pin option where you can find stuff very easily just by clicking on the icon.

Cons: Printing conversations is kind of difficult, maybe there should be a feature that gives this option and makes printing easier.

Overall: It the best communication tool within our teammates. We send each other files and reminders through chat conversations or even calls.

Makes communication between multiple employees much easier.

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I like that you can create private and public channels, group chats, and direct messages. Being able to upload files is also a plus! I also like that it is available online, as a desktop application and a smartphone app.

Cons: There really isn't anything that I dislike about the software. It has suited the needs of my company thus far.

I really enjoy using this product to communicate with coworkers

Aug 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Some of the features that I enjoy the most about this particular software include: it is very easy to setup and add users, convenient way to socialize with coworkers, intuitive design and dsetup

Cons: There really are no cons I can think at this moment. This software has been very beneficial to us and we haven't had any issues thus far

Great for a business, we no longer use email for internal comunication.

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Public and private channels are great to keep everyone informed and mantain privacy.
The reminders from slackbot are really useful too.

Cons: I have some bots with regular alerts. So i had to turn off the notofications. So if i am not tagged in a message i dont get notification at all.

Overall: Get rid of internal emails. Which later were hard to track when needed.

Slack is your go-to for all communication!

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Slack reduces emails; the UI makes it more welcoming to communicate because it's like a chat room.

Slack helps with remote working; if someone is out of the office, they are able to use the app or website to access Slack.

Slack helps build up teams- some convos through an email will seem too informal, but on Slack, it builds team bonds and friendships.

Slack archives your messages & content, so if it's something reoccurring, you can go back and see what previously accomplished in order to springboard new ideas.

I definitely suggest setting up an etiquette along with group and/or personal policies if you choose to use Slack with your company.

Cons: This software is geared toward tech and social media savvy workers, so you may need to help explain it to an older generation. Another thing is it can be a distraction- instead of working, people are having conversations about what they want to do for lunch instead of work.

Overall: It saves time on email and is a quicker way to get answers!

Use for web development collaboration - excellent functionality and design

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy and intuitive to collaborate with; the performance of the app is exceptional. I will continue to use slack for whatever I need to collaborate on.

Cons: I don't have any negatives to say about the software. I enjoy the interface, how the communication chains are constructed, and how the app works.

I have loved using slack and the flexibility it offers with my teammates is outstanding.

Aug 02, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The interface is good and the ability to see and search are very well done. The communication portion of slack is really outstanding.

Cons: the need to sign in individually each time stinks. The cost past the free package is steep. Files can be lost.

Overall: The ability to communicate with ease and to keep information together in one place is so helpful. I love having the ability to communicate and leave files in one place.

Easy Affordable Fun

Jul 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Interoffice chat functionality is a must in today's world and Slack makes that easy. We are able to keep everyone in touch even when they are out in the field because of the app that Slack provides for free.

Cons: I have been having issues with some personal chats not showing on the direct message list. I have restarted the computer and killed the app. Still not functioning properly. I haven't tried reinstalling yet due to me now using a third party app called One Messenger due to having more than one chat system I currently use.

Overall: Interoffice communication to keep everyone up to date.

Works nicely for our team

Jul 28, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Good solution for the communicate with my team and to handle our communication during
Events.
I like that it helps everyone be on the same page. You can actually see everyone's messages and you can silence it without silencing your entire phone.

Cons: A bit confusing at the beginning. But once you figured it out, it is quite easy to use.
The search functionality isn't that great, so sometimes files or conversations can get lost.

Having a free way to communicate in house and with volunteers, makes this program beneficial.

Jul 27, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: There is ease in sending a document/file, easy to have a conversation with groups or one person, switching back and forth between groups and categories. It's helpful to get alerts from people when slack isn't open and the app for my phone helps when I forget or need to do something quickly.

Cons: It's difficult to go back and find things in long threads of conversations. Once you open something, you have to read it or else you lose where it is and it's difficult to find again. Our office needs to use rules for email and slack. When we aren't fully bought in, it becomes a war of options. Too much to keep up with.

I enjoy this alternative over email. The channels make it easy to follow conversations.

Jul 27, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: 1. Organizational layout.
2. I enjoy the simplicity of drag and drop documents.
3. I enjoy how easy it is to add people.
4. I love the notifications that are available when someone communicates to us.

Cons: 1. You don't make it easy for people to be added that were sent the email once but can't locate the invite email. I also don't like when you sign into a new operating system you have to create new passwords. You should make it simpler for users to handshake between devices.
I wish it was easier to distinguish between teams on the side instead of the first initial. I have 7 teams I am a part of and it's hard to keep them straight.

Overall: Time saver for communication. Ease of use for multiple users.

The true email killer

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The best feature of Slack is how natural it feels. There's no distractions and communication between team members happens without any additional friction.

Cons: Selection of emojis could be better :) In reality, I just hope that Slack doesn't fall victim to feature creep. It strikes now a nice balance between features and usability.

Overall: Slack has greatly diminished the need for email in internal communications. There's less waiting and misunderstandings that happen with long email chains.

Great team communication platform

Jul 27, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: It's cross-platform. We can use it regardless of what type of device or operating system is being used. The ability to have separate channels of communication is very helpful. In a single text or email stream, topics get jumbled. With channels, conversations can be kept cleanly separated, making information much easier to review.

Cons: Sometimes simple commands like archiving or deleting channels that are no longer needed or buried too deeply. We've also had a few instances where the Slack servers went down while we were needing to communicate about projects. This hasn't happened frequently, but it did happen at very inconvenient times.

Overall: It became easier to communicate across multiple operating systems and devices. We've also been able to have more productive conversations since topics don't get jumbled.

Slack is a fantastic team communication platform.

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I love the channels that you can create based on different projects. I also love the fact that it is quick and does not require you to check your "inbox" like email. It is also easily searchable which is fantastic.

Cons: The thing I like least about Slack is the fact that each time you join a new team, you are required to create a new username and password. It would be great if you could have one username and password for the entire Slack community.

Slack is an excellent communication tool.

Jul 27, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The fast and easy communication is clutch, making it easy for me to connect with my team at a moment's notice and keep the momentum going!

Cons: The multi-team sign-in is a chore and makes it a pain to setup with your whole team. The lack of true document support is a big drawback.

Overall: The fast communication is great! My team really enjoys ditching email to stay current. It's easier than email to have a conversation with multiple people and find relevant information after the fact.

great for collaborating, easy to use

Jul 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: helps everyone communicate in real time in a organised manner that is easy to use and to keep track of. Search functionality is great to find things you thought were certain but having it physically there is great.

Cons: mobile app does not immediately notify me of new direct messages, often has delay and I get the message late

Overall: real time communication and organisation of different chats and groups

Slack - simplified company communication

Jul 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The best upside to this software is begin able to communicate within topic channels. It allows me to reference important details by pinning them to the channel. Saves a lot of time searching through inbox for information I need.

Cons: The only shortfall for me it that I have to remember to look at it. I check email by habit and have to remember to review my channel communications to see if I have unread messages. Then if i look at the item, I have not figured out how to mark something "unread" or put it somewhere if I need to get back to it later. Sometimes I check slack when I am on my phone and unable to action an item -- then when it is no long "unread" it slips my mind.

Overall: OK -- what software are you asking me about here? Capterra or the software I just reviewed. I can't tell. if it is Slack - I benefit from having clearer communication with my employee and a better history of my conversations. This leads to better customer service.

Slow slow slow very slow

Jul 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: 1. Has many options and various menus to simplify your operation with chat alongside sharing of documents and other media.
2. Avatars unlimited
3. Auto status and bot replies for Away From Desk type statuses
4. Quick check for files shared there are options available to send a file in a way that the content could be seen in slack window itself

Cons: 1. Slow
2. Slow
3. Slow
4. Completely disturbs the pace when it operates on mid range wifi routers as it takes a hell lot of time to respond.

Overall: internal team chats and interactions

I'm using it since 18 months and it is the backbone of communications in the company.

Jul 21, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It is very easy to use and intuitive. It is also ready to share different medias (images, videos, pdfs) and integrate with many other tools.

Cons: The premium version is expensive, although necessary because of the limit to message history. It is bad for startups.

Overall: Easy communications, with the ability to search through old chats.
Easy giving/receiving feedback.

Perfect Solution for Streamlining and Tracking Conversations

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I use Slack with a group of other business owners as a tool to help us support one another in growing our businesses. We love creating channels to easily keep conversations and recommendations in a relevant place for future reference. Slack is extremely intuitive to use and great for streamlining conversations.

Cons: I really love Slack, so here's a tiny thing that bugs me. Sometimes I find it difficult to see what I haven't read yet. There are a few ways to do this--individually in the channels and by clicking on the "All Threads" button. Sometimes channels will show up as bold when there's something new in them and sometimes they won't. So I typically end up using both of these methods to make sure I haven't missed anything.

Overall: I can see this being an amazing tool for organizing the workflow in an organization. I'm a solopreneur, so I don't have a team (yet!) to organize, but when I do, I will be using Slack! Right now, I use it with a group of 8 other business owners and we use it to help support one another with our individual businesses. It's an amazing way to keep track of what we share, questions we ask, organize for upcoming meetings, etc.

Slack changed how our team communicates.

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: We're a remote company, with 10 employees all working from home offices. Slack got us talking, and even sending GIFs and creating custom emojis. Slack makes it easier for me to keep in touch with coworkers that I don't see every day. I can also go seamlessly from my desktop to the phone app to continue conversations when I am away from my desk.

Cons: It's hard to pick something I dislike, let alone what I like "least"! I guess the only time I am unhappy with Slack is when someone uses the @all tag in a channel and alerts everyone of a message that only really applies to a couple of people.

Excellent communication tool.

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy of user. Great (customizable) interface. Loaded with features. Integration with other apps. Easy adaption and provisioning. Low cost.

Cons: Not many cons here. I will like to see a feature to combine all other chat/IMs into this one. Doesn't play very well with SSO and search feature can use some work.

Great internal communication tool that we utilize every day.

Jul 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Can send files, messages, images etc. without bogging down our emails. It's also great to direct message certain groups for organizing meetings, brainstorming sessions, etc.

Cons: We use the free version, so there is a storage limit, which we've hit several times. You are also limited from an admin of turning off certain channels.

Easy way to communicate with your team

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Slack makes it easy to send personal and group messages with your team, check in and get real-time updates.

Cons: The interface is not the prettiest but the software works well so it's a small issue that can be worked around.

Essential collaborative tool

Jul 19, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Slack is a great messaging platform that we use daily. We like the ability to create our own channels, heaps of integrated apps and the voice call is a bonus.

Cons: Occassionally, we find that the voice call feature can sometimes be a little flaky when there's more people on the same call.

Yet another good option for multiple teams collaboration

Jul 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I find multiple team channels beneficial for our environment, where I need to follow own team updates, but also be aware of what's going in another teams. I also liked their Android app that turned out to work stable and reliable enough. When I post a message, being offline, this message gets stored and pushed to the public flow when I get online for the next time.

Cons: In order to make a group call and share screen to the team, you'll need to install desktop app.
At my Windows laptop, this app is not quick to start. In addition, when I share my screen to a group of more than 3 people, some of my audience stop seeing what I am sharing. This is really annoying.

Overall: I need to monitor multiple team status so they produce expected outcomes timely.
Saving time, that we spend for communication is essential for my team. Slack allowed us to split internal to the team communication w/ external one effectively enough, so the level of 'informational noise' is sufficient now.

Great collaboration tool, simple to use, powerful.

Jul 19, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Simplicity to use, clients for Windows, mobile phone, web interface. Possibility to send attachments, create channels...and lot of thing in the free version. Free version allows the basic use that might be enough for most of the people (as it is for us).

Cons: Sometimes does not synchronize between the devices and then on Android, I have 100 unread messages. There are some alternatives that also provide almost full features then slack and are open source ... but on other hand must be deployed on own server. For a bigger team can get expensive. Would be nice to have a flat rate for a company.

Overall: Quick chats, planing of development, sending files. We have people working from different locations and this is a great tool to get them all together in one place.

Finally a world without email!

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: A great tool to replace emails, it improves communication with remote coworkers. The \call command is a killer feature! And the huge amount of apps is just crazy!

Cons: The tool can be intrusive when it is misused! Do not forget to properly set up your notification settings ;-)

All for One, One for All

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Slack is designed in a way that combines the various social media and messaging apps we use on a daily basis, providing you the ability to have forum-like discussions with whatsapp's messaging style to enable you to send messages across in a quick and concise manner.

If visual presentations are your thing, you'll be able to do that too by just copy and pasting images or sharing links with automatic previews.

To keep things in check, your threads are kept in the form of a hashtag (think Twitter) which makes it easy to make reference to something.

There are also countless apps and integrations which you can include in your Slack to make it fun to use. Slack is both suitable for work and for casual interactions!

Cons: It doesn't currently support the function to reply to a particular message, which makes it a bit messy sometimes when conversations are going at a quick pace, some of you might feel lost not knowing what your peers might actually be replying to.

Slack is a great communication tool that's easy to customize for your teams specific needs.

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I like how versatile Slack is and how it can be used in different context. It's a very streamlined way of organizing our product teams as an agency and give context to the right team members without distracting others.

Cons: It freezes up on me once in a while.

Overall: Increased efficiency and capacity to increase our workload.

My company recently started experimenting with slack to try a different way to collaborate

Jul 18, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I like the fact that there is a desktop and mobile version. Most of the time it's just easier to use on my desktop but if I'm not sitting at my desk in my office I can easily pull it up on my phone and use it that way.

Cons: It's not as intuitive as I would like. It can do many things such as add pictures, attachments, emojis, and much more with connected apps but I find myself sticking to the basics because I don't have the time to experiment and really see what it's capable of.

Overall: when our network went down we were able to keep critical communication going through slack.

Outstanding tool for small group communication and to supplement project management tools.

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use. Flexibility. Ability to view files, youtube videos, and other content in app. Being able to automate reminder tasks.

Cons: If you use the tool extensively or want to be able to rely on it for archiving conversations and files you will need to use a paid plan. Nothing wrong with that but be sure to have a plan to transition to paid when you need it.

Overall: Instant team communication across desktop and mobile devices. Ability to 'sleep' notifications on off hours. View files and youtube videos in app for quick reviewing. Monitor different teams easily in the same interface.

Excellent communication tool

Jul 18, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I really like the slack tool, because it allows us to have workgroups that communicate constantly and that can make queries on the codes that are developing without it is modified the style of the same, of this way we can discuss without confusion.

Cons: I would like to have an offline version, or a downloadable or mobile application that allows us to connect if need of the internet.

Overall: This tool has allowed me to monitor my team's work in real time, so we can have a more fluid work and in constant communication.

Great for quick interoffice communication

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use and perfect for a quick chat with a coworker or my boss when I don't want to ping their phone (or when they are on the phone) or I don't want to walk down the hall. Simple, user friendly, good notifications.

Cons: Not super effective for major projects or planning, but good for a quick back and forth with someone in the office

Simplistic way to communicate

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It's extremely easy to use and helps bring the team together. You can make desktop notifications a thing so you don't miss out on something important.

Cons: I don't like that you have to pay to keep all of the important items in slack forever, but instead it deletes after a certain time period.

It's IRC for the 21st century

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Great integration with a multitude of other services. Superb notification system. Provides real team integration. Also, some advances features which I'm beginning to explore (like threads) and the ability to mute selected channels.

Cons: It would be great if I could see who has seen a given message (like in Facebook's Messenger). Sometimes's it's important to see if my team is up-to-date.

Overall: Our team was able to limit the number of emails sent, which is extremely valuable!

Slack makes life easy

Jul 13, 2017
5/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: All our teams communication in one place, we don't rely on texting AND email searching A ND social media. Slack keeps it tidy in one place!

Cons: Irs a little hard for people to learn initially, once they get the hang of it its easy but there is a true learning curve.

Served its purpose

Jul 13, 2017
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: We used this program as a means of communication more like a chat format, than to coordinate files or other media. It worked well to resolve issues from one location to another. We were able to share when we have too many volunteers at one location, asking if others needed them. We were able to quickly request supplies at a location that was out, and have someone respond.

Cons: We know it supposedly offered more features, but couldn't figure them out within the time frame of our use. We began using it days before our event and there just wasn't time to figure out other benefits.

Overall: If you need a way to communicate quickly with a group, outside of using a telephone, texting, emailing the group, this program is worth the effort. I'm sure if you have time to really learn more about this program and its benefits, you will find more helpful uses.

This is the killer app your company needs but probably doesn't deserve!

Jul 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: In a word: transformative! This software, more than anything else in recent memory has radically transformed the way we do business. I actually rarely need to check my email anymore (really, its a blessing once you learn to let it go). What it allows for us, is instant collaboration for just about anything and the ability to segment that communication to either select teams or anybody who wants to join a relevant channel. Most people thought instant messaging was dead, they just overlooked just how useful it would be in the modern workplace.

Cons: Adoption by our team was slow but that's was more just that the marketing wasn't super clear when we tried to get everyone on board with how amazing Slack would be for us!

Slack is perfect for remote workers like me

Jul 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The ability to share files and editable posts to a channel (more than one person) or a team member is great, but the ability to search them is even greater! I love the playfulness of Slack, too-- from the use of emoji and GIFs, it can make the day a little brighter. Working remotely, it's also so easy to get online and see who's in the office and let others know you're busy or available to chat. I'm really loving the addition of the video call as well, so much easier than emailing someone a video link to join you on another platform and a million times better than Lync.

Overall: Being one of the few on my team that works remotely, Slack makes it easy and enjoyable to feel like part of the office team. I can easily see who is online and available and shoot them files and information or even video call them if I need some facetime for a project.

Slack for Life!

Jul 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Slack is seamless and easy to use. Creating groups is simple and I love that I can use hashtags and emojis. Notifications come to my phone and desktop so I never miss a conversation.

I use slack everyday with my team(s) of up to 40 people.

Jul 13, 2017
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The fast and fluid communication is clutch to keep my team working together and moving forward. The ability to jump on, connect, and get an answer without hassling with multiple emails is priceless.

Cons: The division of teams and logins is crippling when trying to get people into the service. Why not one single login linked to multiple teams? I would really like the ability to view documents in Slack and comment on them (with the comments remaining with the document).

Overall: The fast and fluid communication is awesome. Any team that wants to abandon email for a better option should check out Slack.

works excellent for our team

Jul 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: excellent way to communicate with my team and handle our day to day discusssions even when we are remote

Cons: it can be a little tricky to learn when you are first starting. Once you figure it out, it comes naturally though

Slack is a team collaboration tool for messaging others within your company.

Jul 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: This allows remote teams to connect and makes it easy. I love the add-ons and features that you can integrate into Slack.

Cons: I wish that you could view historical information easier and that it archived your conversations to look back on.

What would I do without Slack?

Jul 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I use Slack daily! From communicating with team members to managing my solo practice to organizing personal stuff. I absolutely love it! It's easy to use and saves me so much time from digging in files and emails.

Cons: There is no phone support, but email support is fast! Some features are hard or, rather, not really intuitively placed. I find myself referencing support articles still after using it for about a year.

Overall: Keeps me out of my inbox more!

The best part about slack is its fluid interface.

Jul 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money

Pros: The best part about slack is its fluid interface. The streamlined UI makes me like the app and use it more often. Also, the fact that it provides different channels and still maintain a user's privacy is amazing and makes slack much more powerful.

Cons: The thing that I hate the most about slack is their app. It is a bit buggy and there is a lag before which the messages are delivered to me. Also the app looks very old and I am not sure if it's even updated. There needs to a lot of work done on the app.

the perfect communication tool for our small team

Jul 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Slack makes it easy for our team to communicate and collaborate on projects. The messaging, file sharing, and channel structure have virtually eliminated internal email.

Cons: The only complaint I have is that the search functionality isn't great, so sometimes files or conversations can get lost.

Overall: team communication & collaboration tool

Excellent internal communication tool

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I love the ease of use and the ability to access it wherever and whenever I need it. I can access it on my phone, computer, or tablet. I also love that I can snooze notifications. Whether I am in a meeting or do not want to be reached, I can set notifications to silent.

Cons: I wish it had more when it came to scheduling appointments. I do like that is syncs with my calendars, but there are times where it has caused a few problems with scheduling meetings.

Overall: As a company who has multiple offices and people who often telecommute it is very nice that we can access them no matter where they are or what time zone they may be in. It is great for quick questions that do not warrant a phone call or email. An all around great tool.

Easy to Use, Fun, and Lots of Features

Jul 11, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I really like that there are so many features. From creating different groups to adding emojis to my profile to sending GIFs in group chats, it is great for communicating with team members.

Cons: The design is probably the worst. I wish they had customizable options or at least more neutral ones.

Overall: It made communicating with my coworkers easy and fun.

Good!

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I like that this app helps everyone be on the same page, like instead of sending numerous text messages and driving people insane, you can actually see everyone's picture who writes and you can silence it without silencing your entire phone.

Easy to collaborate with coworkers using Slack

Jul 11, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: - Easy to use with a great interface
- Can use a browser or download the app from the App Store
- Great sharing options include social media channels and other sharing tools
- Great for chatting and making quick calls
- Easy to send and receive files in one place

Cons: - Except for a few minor outages, I have no complaints with this software
- If you have a lot of groups or a lot of things going on at the same time, it can get a bit confusing

Overall: It's easy to collaborate with co-workers using Slack. You can chat and share files in one place. It's more reliable than Google Hangouts.

great communication cool for the office!

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: -easy to communicate with team members, especially those in other cities, allows employees to work without being disrupted in person

Cons: -can be a little distracting if you answer all pop ups as they come up, but so easy to use and great messenger tool for office communication

Makes work fun

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love Slack. It's so much more convenient and efficient than email. You can easily message coworkers and groups of coworkers, create channels for specific topics, search past conversations, initiate video calls and screen shares, share files, etc. The mobile app works really well. They're constantly coming out with new features. It's also just fun to use. I love the emojis, reactions, Giphy integration, new status feature, etc.

This software makes life so much better.

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I love the ability to break up my conversations via topics and private messages. You can easily go back to that hashtag or keyword to revisit. I also love the gifs. The gifs never disappoint.

Cons: I don't like that each team has it's own login. I have too many teams, and it would be great to see them from one simple login.

Overall: This software is great for breaking up conversations into project type. It's easy to include photos. For us, it's a great 'cover your butt' method for working with our remodeling projects.

Slack has been an amazing addition to our team; including traveling employees.

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The basics are easy for anyone to pick up on. Having any kind of texting or internet chat experience is a plus, though. Slash commands, threads, searchable history, and 3rd party integration are some of my favorite features so far. I have not used the available screen sharing or calls yet but, look forward to. Mobile apps are available and have made it much easier for us to communicate no matter where we are. This makes internal emails feel a little dated and unnecessary.

Cons: It takes a while to get used to the fact that there is only one window. Everything is contained in this window. You cannot pop out a direct message or anything. This is just something that everyone was used to with the previous chat software we used so, this does not reflect on anything wrong with Slack. The slash commands do go over the heads of the majority of my users. Usually because they don't care to learn new things. Again, is not something to feel negatively towards the software about.

Overall: Real time, fun, intuitive, mobile, progressively improved based on user feedback. It's just a great communication tool.

I love slack -- use it all day, every day.

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: So user-friendly/easy to use. Also, love add-ons! Makes communication so fast and effortless in our company.

Cons: Can't think of much negative to say about it. Sometimes a little glitchy on my phone (Android), but otherwise it's great!

Great communication tool

Jul 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Slack is super easy and convenient to use. I use it on a daily basis to communicate with my team in both our local office and out-of-state office. It works great!

Cons: The only issue is that sometimes slack experiences down-times. These don't last for too long though.

Slack is one of the best IRC's that I have used at a company.

Jun 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It allows tons of custom integrations through bots and add ons. The custom emoji's have also been a great part of the program. The formatting options you have available also allow for a great user experience when they need to embed something code related. I also love the search feature it helps me keep track or odd and undocumented things that have happened in channels that I am a part of.

Cons: The amount of Channels I am in can make it hard to keep track of and read everything that is going on. But I'm not sure how this could actually be fixed within the software. Their recent update that allowed threaded replies has helped a little.

Slack is an awesome way to talk to your colleagues in the work office.

Jun 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is super easy to join and to get started. All that I had to do was sent my email to my boss who put me in the system. Also, it is super easy to use.

Cons: My only thing I do not like about it is when I am not at work I still get a notification on my phone which is nothing wrong with slack itself I just do not know how to turn them off and that is my only thing I dislike.

we use slack for office communication, it is so easy to use

Jun 28, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: how easy it is to use. I can access it though my computer and phone. I like all of the different threads we can use at the same time.

Slack has been an immense help to our church staff communication!

Jun 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I like the channels feature most. Our staff requires lots of communication about numerous topics. Be it staff meeting, events, sermon series, or random things Slack has allowed us to have concentrated communication channels. These channels are easily searchable for previous conversations.

Cons: I wish the mobile app allowed you to insert emoji responses to posts. The computer app does, but not the mobile.

Overall: More efficient and clear communication abilities for a large church staff; easily accessible history of previous communications

Very good program for instant communication in the work place.

Jun 28, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: We have an age range of 20-60 in our office and all have figured out how to use it to maximize our communication

Overall: Heightened communication between co workers in office.

Slack is a very easy and organized way to communicate between certain groups.

Jun 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Slack keeps all your messages, files, pictures, etc. that you send and receive in one app so your regular text messages aren't constantly blowing up. You can set up different groups with different people and therefore you only have to be in the groups that are relevant to you. Our staff has a general group as well as different groups based on what events we are planning.

Overall: More organization and easier communication between groups.

I switched over to Slack after trying a variety of collaboration software.

Jun 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: My favorite parts of Slack are the integrations, ease of use, and chat features. Slack makes it easy to integrate with all your most used platforms. I've yet to find a software that I use that it does not integrate with! It is incredibly easy to get set up, and the chat features make eliminating email a breeze.

Cons: Channels are tough to get used to when coming from different software platforms in the past. Also, I'd like to see search last longer in the free version.

Best multi team communication tool in the workplace

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The ease of use. Very intuitive, it learns your style and adjusts to your habits. Also, eliminates the need for email as an inter-office communication tool. Great smartphone app as well.

Cons: Sometimes can be frustrating posting a message and the edit screen freezes without saving my message. Meaning I have to restart the process of creating the message. Also, I don't like the fact we only have five minutes to edit a post. We should have more time to make edits and changes.

Easy, simple, effective.

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It puts all work conversations in one place and allows for easy integration. The software works semalessly between desktop and mobile.

Cons: Sometimes it takes too long to load, has limits on the amount of data that you can use on the free version of the software.

Overall: Helps with collaboration and stops endless reply all chains of email conversations.

Great Communication Tool for Remote Teams!

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use, intuitive software that makes communication between remote members of a team easy. The mobile app is also well integrated.

Cons: I've used several other chat clients and Slack is still my favorite, however I would like to see better UI.

Great team communication product!

Jun 27, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I love how easy it is to communicate with multiple teams and groups, as well as individuals. I can keep everything I'm working on in one place.

Cons: Sometimes, it's difficult to share files. I know you can download them, but you have to go through a few steps to do this. It can be confusing.

Overall: I can keep all my groups in one place and not have to use multiple products

Slack has brought organization and communication at our organization up more than several levels!

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use, ability to customize & personalize, integration with various other apps (Dropbox, Google Drive, etc), look & feel is very relevant to current generation, lots of fun features, ability to actually express your emotions through the various emoticons, and that fact that all of this (and more) is included in its free version!

Overall: Better communication & organization

Beats email!

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It has essentially replaced internal emails in my organization. I know have the ability to search back in time and reference conversations that were had weeks or years ago - as well as any files that were shared. The fact that we are also able to create channels for divisions and aspects of our business is huge in keeping things organized. Its fun to use. Things like gifs and custom emoji let you add your own personal culture to the program. There are SO MANY INTEGRATIONS! So if you are looking to automate parts of your business if you put in the time you will get your return on that time investment.

Cons: Sadly, it uses considerable system resources. On a Mac, each team you belong to requires a separate slack helper to run. If you are part of multiple teams - you could see upwards of 7 processes running. While my setup has more than enough power to sustain the extra resource draw - I would like to see it become a leaner program.

Slack makes it easy for me to keep track of all my volunteers!

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I can have all of the volunteers from different departments in one space so I can get them pertinent information in a timely manner.

Overall: Having all of my team members in one space makes it easy to support every person in real time even if I am away from the office.

Great messaging app! Awesome and fun for a workplace or personal

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Integrations with giphy, emoji reaction, channel capabilities, etc. Having a General channel for office important info is awesome. Random for funny stuff. Love being able to create channels for specific areas within an office, such as a channel for the SEO team, a channel for the Social team, a channel for web team, etc. It's nice being able to create chats with only certain people, create private or public channels and more.

Cons: Wish the free version saved more messages ;) Free version only saves a certain amount of messages. A lot - but with a workplace of 30 or so people, it gets used up fast. But I get that it's free so I can't complain too much!

Overall: Able to quickly coordinate with other team members. Able to send code or character sensitive text within a snippet instead of just via message. Able to create channels for specific areas of the workplace to help streamline production and information flow.

Excellent choice for working remotely

Jun 27, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I had not been familiar with Slack before I joined a startup that involved working remotely from New York City while the rest of the team is in Shanghai. I really like the different channels that we can use it to communicate throughout the day. It allows me to stay connected with the team while I am in completely different time zone, ranging from sharing articles to having Chance and send direct messages. The different channels, which are basically thematic discussions or subject matter threads, I really helpful to stay on focus while still allowing for a range of discussions surrounding one topic. I also like how there are several integrations with other software packages, like Wunderlist and email, so I can check my email for the app and share with my team the things that I'm doing and completing so they can see what my workload is like. It basically have to feel as connected as I can to the team, despite being on a 12 hour delay, while I make plans to move to Shanghai.

Cons: Some of the functionality doesn't work with my older, like the video function within Slack to make phone calls.

Overall: I'm able to use it to stay connected as a digital nomad working with a team that is in Shanghai while I am in the United States, mostly in New York City.

best to improve productivity at work

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Slack gives the easiest way to chat with multiple people or multiple channels in a great way to manage work and other important information.

Cons: The least I like about slack is not able to manage documents. I would like to see documents share, edit options in slack and it will improve ability to communicate to people easily

Nice upgrade over Instant Message

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Allows a large group to have online conversations in a powerful tool, with a shared desktop / shared work space. Easy to allow group discussions to run on over long periods of time inside Slack.

Cons: I wish setting up new groups and new users was a bit easier. Not that its difficult or problematic, but not as easy or intuitive as I'd like.

The absolute, best chat solution for working teams

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The absolute best part about Slack is the Channels system -- allowing each of our team members to organize and create channels that include the right people and items for each project. The ability to search through all of our chats is phenomenal and helps to keep our processes and organization in check. Adding in apps is absolutely seamless and there are plenty of Slack app implementations from all the other software we use. I think it's a perfect product and the absolute best when it comes to work chat for productivity and organization.

Cons: There's little to dislike about the software. If anything, I would say the price per user is a bit steep, and could be priced at around $4/user/month for their Standard plan. It also doesn't seem like they have discounts of any sort for certain amounts of users unless you go Enterprise, which doesn't make sense for us. Other than that, not much to dislike.

Overall: Productivity, speed, robust access to all of our team members easily, and organization of all of our chat history. The app integrations are amazing as well with the software.

Great if you're working with disparate teams of people and only want one app!

Jun 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: You can communicate with multiple groups of people on one app. Channels keep things organized and the mobile app is great!

Cons: There are a few small things which are frustrating, such as only being able to view the 9 most recent direct message/group messages, instead of being able to scroll through. I often use it just to see if someone is online/available, but I have to 'start' a DM with them every time. They do have customizable statuses, but I have to click on each person, which doesn't work for us as we use statuses to denote location for a dispersed team, so we need to be able to search for who is where (via their status) and then DM them with our question. Also, the limits in the free version get used up quickly!

So far, it's awesome.

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The pros include the ability to carry on conversations with team members individually and as a group. I also like the fact that it pulls the screen capture links I post from Jing into the conversation so users don't have to click on them. We just added honeybadger notifications to the system and looking forward to managing those there vs. my email. I'm sure there's a lot more in here that is awesome.

Cons: So far, I haven't been able to open images people attach in Chrome. I don't want to download them, go to downloads, and then open them. I'd like the option to open in chrome or download. Perhaps that's a setting somewhere.

Overall: saves time, organizes team, and keeps everyone in touch.

The internal communication tool you never knew your organization needed.

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Slack is extremely quick and easy to use. Quickly sending a message to a coworker (or group of coworkers) cuts down on email clutter and usually gets quicker response times.

Cons: Depending on your subscription level, old messages get archived after a certain number have been sent. It would be cool to be able to access all old messages, even archived ones.

Overall: Quicker internal communication.

Team Comms Covered

Jun 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Great for teams and easy to use. Cannot find anyone in the office who does not know how to use it. Overall EASY

Simple platform to speed up communication and eliminate an overloaded email inbox.

Jun 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: keep updated on what's happening throughout the office. eliminate interruptions for simple office communication.

Cons: Can be very distracting at work if co workers go crazy with it. Besides that the tool is really helpful at work.

Slack has been an important part of our business and we use it everyday.

Jun 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The ability to add features and apps to it. Like emoji's and custom responses. I also am a fan of having unique channels.

Cons: When it needs to update it just doesn't work but rarely lets you know, it needs an update. Also have trouble with notifications never going away.

Simple and easy

Jun 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: How it has cracked down on unnecessary meetings. Also makes talking coworkers on different teams easier.

Cons: Sometimes it can take place of important meetings. Also some people use it at the "record of truth" instead of well documenting information.

I use it with ease every day!

Jun 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The away messages, the integrations with Giphy and Trello, the consistency and reliability, the fact that it connects our remote team, the organization of it, the @ mentions, the trigger word alerts, the group DMs, the fact that you can "favorite" channels, the fact that you can mute channels

Cons: It takes longer to retrieve a wifi signal than other websites (it has a yellow bar that tells you it will try again in a min or so where you can click, "Reload now").

Overall: You can quickly chat through issues, update your team, or just connect with your team. You can organize your communications into different areas or topics. You can integrate it with other tools, which streamlines your communication and efforts.

Great Communication software!

Jun 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: It's easy to use and works on every device. They've really put thought into making it work for everyone. It's like IRC for the new century.

Cons: It prompts for a tour each time you add a team. Even if you already have 4 linked that you use every day for the past 2 years.

Great for quick communication!

Jun 15, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ability to send screenshots, have different topic groups all in one location and from different user accounts! I can see work and personal in one place!

Cons: Paid version and free version have huge differences - for example the history tracking. I think you get more if you have the paid version. Otherwise it goes way about a fairly short period of time.

Overall: I use it to connect with other Salesforce User Group leaders and my company uses it internally.

very fun to use

Jun 15, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: communication is the best skill, our best weapon for business. we want everything written in the records.

Overall: records are written for best communication

Overall Slack has been the perfect communication tool for various teams that I have been a part of

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I love that it's minamalist, easy to search and organize. But my favorite thing is the ability to react to other people's posts, or even to add your own emojies :)

Cons: I wish it were accessible by phone without the mobile app. There are times that I need to access Slack instantly via a browser. I do not always want to download another app, so I would appreciate being able to access it by web without downloading it.

Overall: I've been able to keep my work flow organized and community with all of my team members in a manageable way. It's great to be able to share just about anything on Slack. I don't know of a better messaging platform. It's very intuitive.

Slack helps my virtual team in efficiency, productivity, and communication.

Jun 15, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: As a global company, we have team members from all over the world, so communicating through long chains of emails is not efficient, and guarantees that information gets lost. Slack helps us contain everything in related channels and acts as an organized chat tool for teams that work remotely. It has become the central hub of our workflow.

Cons: The weakness in slack is that once you have too many channels, it is easy to lose conversations. There are moments when I spend a good couple of minutes sifting through channels, trying to find the right post. Also, I often avoid clicking on Slack notifications on my phone. Even though I would like to know the entirety of the post, I don't want to lose it in one of our many channels once it has been "marked as read." Slack has greatly improved our team's productivity, but there are still many improvements they could make.

Overall: We are a lot more efficient and can communicate quickly and clearly with each other.

Gives intra-office communication a fun edge!

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The integrations with Salesforce, OfficeVibe and of course Giphys have been huge! Our communication has become faster, smoother and more efficient - and now has great record keeping. We love slack!

Overall: Better communication, record keeping and makes the day a little more fun!

Easy, convenient, fun.

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It helps make messaging quicker for workplace matters. Also super nice for group and team channels for easy communication.

Cons: Their threading for comments. I do not like that it sets up another partial window. It would be much better threaded similarly to Reddit.

Good app for chatting with team members but don't see what it offers that others dont

Jun 13, 2017
3/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I like the interface it was clean and looked good and the way you can have different channels for different topics was nice also.

Cons: I wouldn't call it bad but it doesn't offer anything new or different compared to discord or skype even.

Overall: Some good benefits clean interface and nice group of channels really

Simple and excellent free business chat app

Jun 13, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Using slack for our small business kept our remote team together, and prevented us using Facebook messenger. That in itself was very useful as Facebook's entire goal is to get you to be distracted by stuff on your timeline and react to people's posts. Slack is also very easy to get started, and you can search all your existing chat history.

Cons: Nothing much, but I suppose the fact that if our team scales significantly we'll have to pay something to use it but that's very normal. No real complaints.

Easiest to use communications software we have yet to use.

Jun 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: Simplistic interface. Easy to share files. I like the mobile app too as it works just as easily.

Cons: We always end up with too many channels which makes it difficult to find threads of conversations. Would really like to see at least one level of organization of the channels - the ability to group channels into an analogous 'folder'.

Slack is the most intuitive way of digital inter-office communication.

Jun 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Slack is versatile, easy-to-use, and fun! The ability to hook into Slack's api makes it a tool you can use to support communication in any group independent of size, industry, or location.

Cons: If you are not careful, Slack can consume all of you time in communication limiting your time doing constructive billable work.

Overall: Easy multilayered communication that is almost fully customizable and ever improving.

Great

Jun 10, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Really easy to chat to the teams at work with great integration with live chat software and my designers overseas.

Cons: Doesn't work on firewall protected internet for some reason. The app is just the website and would like some more desktop-like features

Slack has changed how we work (for the better) and streamlined our communication

Jun 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The ability to split conversations into channels, private messaging, the archive and search functions, the ability to drag and drop files to share

Cons: It's a little clunky to archive channels and to move a private conversation to a new channel. Using Slackline to create conversations across organizations or teams is too expensive.

Overall: Streamlined communication, clarity for the team on when things are laidback and friendly and when they are more professionally focused (via the #channels), easy access to frequently sought information, more efficient answers to those quick questions that really shouldn't require an email

An excellent team collaboration tool; cut my email volume in half!

Jun 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: This software is one of the best collaboration tools that I've used. It is easy to adapt to our needs, add new team members, create customized "groups" for discussions, and keep a history of our conversations which is searchable.

Cons: The only small request I have is a "media" or "uploads" area that would show all files that have been uploaded to Slack. We often get lots of screenshots added to our conversations, and the ability to see them all at once would be very useful. Otherwise, this product exceeds my expectations!

Overall: - Easier team collaboration with instant results.
- Cut project-related email volume in half when implemented.
-

Used for internal communications

Jun 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Quick and easy to communicate with colleagues, able to upload files and documents quickly, and being able to create threads or channels for communication

Cons: The only downside is that we can't get everyone on our team to use it (really the older folks who aren't used to messaging platforms like this); it's also inconvenient that after so many messages, the olders ones are deleted. This makes it inconvenient for us to send important files we may need again later...we have to email or send a server file path for fear of losing it later, even though it's more convenient to send a quick Slack message

Streaming employee communication

Jun 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This keeps all our messages in separate threads so we can keep tabs easier on the messages. We love that there is a desktop app as well!

Cons: Getting random sales generated messages is frustrating but still its worth it for the free application!

Great way to keep track & communicate with team members or colleagues

Jun 09, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: 1. That I can get alerts when other team members post an update.
2. I can use it on my computer, tablet as well as smart phone.
3. It's easy to share files, and keep track of a conversation.
4. When working remotely, it keeps me connected with my colleagues.

Cons: The effort of muting the alerts when I'm not working / taking a day off. However, that said, I don't think there's a way of making it any easier! I think I'm just lazy.

Overall: Easy communication & collaboration with colleagues & team members! Also easy to share ideas and keep track of tasks.

The best way to communicate with coworkers. Use it daily and even have it on my phone

Jun 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: App for your phone so you are always in contact with coworkers. Slack really is the best messaging tool for work. The fact that you can also create private groups that can be project based is such a great feature

Cons: It would be great to be able to open up your contact list for people outside of the company. This could replace Instant Messenger

Easy to setup, easy to use. Great tool.

Jun 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Makes company wide communication easy, Users can figure it out with no interaction. There are a ton of plugins you can add to increase functionality. Truly is a great tool. The desktop app and web ui are the same so users have little to no learning curve when switching between the two.

Overall: A unified communication platform is an amazing asset for any company. I highly suggestk Slack.

In love with Slack. Has completely changed the way our office communicates!

Jun 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money