9Lenses

9Lenses

5 / 5 1 review

Who Uses This Software?

Consultants with proprietary assessments and frameworks.


Average Ratings

1 Review
  • 5 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • 9Lenses
  • www.9lenses.com
  • Founded 2011
  • United States

About This Software

At 9Lenses, we recognize that technology is disrupting the way consultants are using data and as a result, client needs and perceptions of value are changing as well. To help navigate this change, were working to digitize intellectual property so that consultants can build on their knowledge of their customers, the business issues they solve and improve the quality of their questions. Our customers are then able to win more business, increase margins, and scale their offerings.


9Lenses Features

  • Ad hoc Analysis
  • Ad hoc Query
  • Ad Hoc Reports
  • Benchmarking
  • Budgeting & Forecasting
  • Dashboard
  • Data Analysis
  • Data Visualization
  • Key Performance Indicators
  • OLAP
  • Performance Metrics
  • Predictive Analytics
  • Profitability Analysis
  • Strategic Planning
  • Trend / Problem Indicators

9Lenses Reviews

A high-powered tool for market research and stakeholder engagement

Aug 15, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: 9Lenses is a highly flexible tool for stakeholder data collection.

Their collection tool is on-par with the other leaders in this market, but they lead the pack in customer support and reporting. They have an extraordinary customer support team that can answer questions from both research pros and novices.

Their reporting tools are great for experienced researchers who work with more junior team members: 9Lenses will work with you to develop customized reporting that your team can learn easily. The expert designs, the analysts execute, and the 9Lenses team always helps you along the way.

Cons: The lack of detailed reporting on email delivery, open rates, and clickthrough rates was a source of frustration.