Who Uses This Software?

Deputy serves the following industries; hospitality, retail, event, healthcare, construction, teaching, childcare, security, service and any other industries that have a need to manage their staff.


Average Ratings

200 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $1.00/month/user
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Deputy
  • www.deputy.com
  • Founded 2009
  • United States

About This Software

Deputy is the ultimate workforce manager, offering you the best technology in a web based solution. Simplifying your scheduling (rostering), timesheets, tasking, employee communication and administrative tasks. With brilliant apps and one click payroll integration we make your life easier. Let Deputy give you visibility and control over your business and workforce management.


Deputy Features

  • Appointment Management
  • Automated Scheduling
  • Calendar Management
  • Employee Database
  • Group Scheduling
  • Shift Scheduling
  • Time Tracking
  • Vacation / Leave Tracking

Deputy Reviews

Works great and easy to use

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: Not
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Extremely
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Pros: Works great and easy to use. I like the copy week to week feature also like that it calculates pay and that it update your calendar automatically

Cons: I wish the Mobile App had the copy feature, it does but it doesn't work like it does on the laptop. Also editing employee files and being able to see different work areas is lacking

Overall: Great and easy to use

Works awesome easy to use

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: The copy shift from week to week is really helpful and I like the fact that it update your calendar automatically

Cons: Mobile app still need some functionality

Very, very easy to implement and use.

Jun 21, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Is really easy to for everyone to use. Its quick, can be accessible on your phone or laptop. Its really easy to copy shifts in advance which reduces a lot of time at work.

Cons: None really. If I had to list something I would love to have my deputy shifts in the same calendar that I use for all of my family appointments etc.

Overall: It makes rostering and timesheets extremely fast and easy.

Simple but effective, user-friendly with great support

Jun 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It looks good, is easy for my staff to use, and has a very intuitive back-end. The customer support is exceptional - I requested a feature and they rolled it out in the following update.

Cons: There are a lot of notifications, but these are reasonably easy to turn on and off so it's not really a complaint!

Overall: Our business is small, but has lots of different areas over two sites so it can be complicated to make rotas and keep track of hours. Deputy makes it super easy, and the app is simple to use so my staff is happy too.

Extremely helpful in initial setup

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: The program is very simple to use and is exactly what we needed to simplify our schedule !

Overall: Simplified my schedule procedure

Worry free time keeping

Jun 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: easy to use all aspects of time keeping and scheduling. Also like the assignable task feature . we have seasonal workers so I like the flexible payment plan.

Cons: I have had trouble exporting timesheets with my accounting software. It is sometimes clunky. I would like an alert if time elapses without activity so I won't forget to clock out. I wish the vacation function would insert a value on the weekly page somehow so we can tell if someone is on vacation.

Overall: easy to track time for payroll.

Just Effective & Efficient

May 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: This is just great software to manage staff scheduling it's just so easy. It has some great reports for costings too

Cons: The system is near perfect just missing some features that would be helpful in reporting and filtering options.

Overall: More effective and efficient operations

Exactly what I was looking for

May 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Pros: The scheduling features, clocking in and out (especially with location services), communication with team capabilities, and overall polished interface are so well thought out and done. I researched several different software and apps, but this one really checked a lot of boxes for our small business. We have a core staff and many seasonal staff, so having a versatile staffing and scheduling app was very important. I love that I can copy weekly schedules, easily change staffing whenever I need to, communicate with the team about changes right through the app, and write notes about each shift with additional information. When it's time for payroll, the approval and tallying of hours is so quick and easy.

Cons: So far it is an indispensable part of my business. I (and my staff) absolutely love it. The only issue I still have with the app is its inability to have several different pay rates for each person. Our company offers several different "jobs" that people can claim, but each job has its specific pay rate. When it comes to payroll, it would be nice to be able to select which payrate that employee is being paid for each shift/or position. Once this is in place, then I will be able to benefit from the budget and exporting features of the app. Right now, I cannot, but I understand this may be a special set-up.

Overall: Probably one of the best scheduling/staffing apps out there organizing my company's staffing, scheduling and payroll.

Easy to use and customer support are quick and helpful

May 18, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to have a high level view of what is going on with my team. I can quickly and easily see how many hours each employee has done and compare it to the hours I shifted them.
I can also categorise the work so I know what time is spent doing what activity. This for me is very helpful.

Cons: Filling out the schedule can be time consuming. As with my business only 1 person is shifted at a time so it is tiresome to keep setting the start time of the next employee as the end time of the previous.
In addition I would like to be able to edit the view more, for example colour code each employee so when looking at the schedule it is easier to see who is on and when.
As our business is not sales related the reports which rostered hours against sales is not really useful. I wish I could change the metrics or KPI's so that they are now inline with what my business needs.

Overall: Easy to organise my team. They also got a push notification to their phone regarding the start time of their shift. Very useful for managing remote workers.

Super easy to use, also it's very useful and employees are very happy with it.

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I like the fact that the employees can see them shift just by the phone and the app add it to the calendary. The communication also improved.

Cons: The smart way that the system memorizes my shifts and also blocks the day when someone asked for holidays. Like this I don't make mistakes anymore.

Overall: I have more free time and the employees don't make mistakes anymore.

Very easy to use and manage the hours of the employees.

May 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I can contact all employees by SMS . I can also set tasks for the employees, they get the message about the task when the log on.

Cons: I can't put my team on one screen to see what the roster looks like, I need to scroll up and down too much.

Overall: Punctuality and employees not ripping off hours

This software makes scheduling and timesheet collection a breeze.

May 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The notifications to employees when shifts are opened or filled is an excellent feature. Also, the ability for employees to request time off through the program is very convenient.

Cons: Approving timesheet can be a bit tedious. Likewise, I am finding meal breaks added when none were taken, but this might be a setting I can adjust?

Love Deputy Because it is easy to use and I can get the schedule done quickly.

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The overall ease of this software is great. It is easy for me to make the schedule and is very easy for my employees to use

Cons: I wish I could approve leave requests from the app on my phone. I have to currently log into the laptop to do so.

Overall: Being able to schedule with ease and it's not super expensive

Deputy has taken a lot of time and stress from doing the payroll and rosters in a large busy venue

May 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: accurate timekeeping
accurate availability
payroll integration
user friendly
ability to notify staff of shifts via sms or email

Cons: print options for rosters could be better
not being able to set different pay rates for job titles.
not being able to personalize authorization access levels

We have been using deputy in our busy restaurant for nearly 2 years, what a fantastic tool!

May 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Android app ++, easy control of staff and their hours worked, great consistent updates. awesome copy/paste function for weekly roster

Cons: The non-ability to choose what time you staff is required to be on break. Apart from that, the support team is always on to your issues...

Overall: Time saving.

This app is certainly very easy to use. I am able to copy shifts and answer leave requests simply.

May 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that my staff has this app on their phone. I no longer receive text messages regarding the schedule.

Cons: I do not have any cons regarding this app. I had a scheduling issue that customer service handled on their end and it was fixed the following day.

Easy to use, love it

May 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Easy to use, integrated with iphone app is excellent. Can link up to xero pay system which is great as well

Cons: Probably don't use it to full potential as I don't have time to go through everything all the time.

Deputy exceeds our expectations on every level! Unmatched customer service & support. Very happy!

Apr 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: What I like most is what I never expected and that is that our staff LOVE it! They are engaged, they use the messaging, love the task feature and appreciate the ability to provide input to their own schedule. Also, the make-up of our staff is super random from week to week and Deputy allows us to do custom scheduling with 100% accuracy.

Cons: Keeping in mind that we just started using Deputy it might be a little unfair for me to answer this right now but what I find is that it is a little tedious to have to do as many things manually as we do. I'm sure I will discover shortcuts soon enough so this isn't even a complaint. Plus, the reason I gave the' Value for Money' 4 stars is because of the US/CDN exchange rate, again, nothing to do with Deputy.

Business Critical - Couldn't be without it!

Apr 30, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: We love the fact that it gives both the manager and the staff the flexibility to control their shifts and it gives the employees a sense of ownership - they are almost responsible for their own time management.

Not to mention all the flexibility it gives the management of building shift templates, managing leave and the especially the time sheets (now that paid breaks are a feature) it makes payroll preperation a breeze. (We haven't yet used the Xero payroll integration and the Xero payroll has not yet been rolled out in our country, but we are looking forward to it).

As a busy little cafe we have also used the task management feature to cover off all of our daily / weekly food safety requirements which makes it much easier for everyone to input their duties and the simple fact is - if its easier, it gets done.

Before moving to Deputy we tried a few other products but this one seemed to suit us best and one of the main reasons we moved is because we felt it offered the best value for money especially as our staff numbers change all the time.

We have recently expanded our operation to second location and without Deputy the shift management could have been hectic. Having this system already in place just meant that we had one less thing to worry about.

Deputy has become an integral part of our daily routine.

Cons: As mentioned earlier we are a busy little cafe so we spend most of our time on the shop floor, whilst Deputy has a fantastic mobile options and visibility, as managers it would be great if had more flexibility to "approve" more employees requests on the go like shift swaps and leave applications.

Also I found that the employees with Android phones seem to have a few bugs still hiding away in their app and they also don't yet have access to the task manager on their phones.

However, these are fairly small issues in the great scheme of things and based on the development rate and technical support I have received to date I have no doubt that these are already in the development pipeline. We look forward to the updates as they roll out.

Game Changer

Apr 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It's reporting is A1

Cons: Haven't come across a con yet.

Overall: This application is brilliant. It's functionality and ease of use has totally revamped our management of labour hire onsite . Having labour on multiple sites can stretch your resource management so being able to track when and where everyone is at one time is awesome!
Highly recommend!

Recommendations to other buyers: Not at the moment

Awesome customer service, easy to use product

Apr 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Great customer service, easy to view daily interface

Cons: Alerts are a bit awkward, would be nice to see who is clocked in and out on the scheduling page.

Overall: I own a retail store, and needed to get away from Excel scheduling and paper time sheets. This was the solution. All-in-one, it lets me schedule easily, see my daily schedule, break apart managers, cashiers, and associates, and lets me see when everyone clocks in and out.

Better yet, it lets my employees swap shifts with each other, eliminating constant requests, and it lets them enter their own vacation schedules. Awesome.

And if I ever have a question, the guys at Deputy are right there to help, always with a quick response. Would highly recommend.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Robert! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

YOUR ONE STOP SHOP

Apr 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've know about the software for a while but only just used it on a small project managing 100 resources schedules, $$$ forecast v actuals, etc.
Made my life so much easier. Will refuse to work on future projects without!

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Shiraz! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Worth Trying

Apr 26, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use

Cons: Wish there were more features

Overall: It's a pretty straightforward tool to use to keep track of employees' schedules in a simple and appealing format. Quick and easy.

Recommendations to other buyers: It's a good system to start with for a small group

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Alice! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Perfect for Small Business

Apr 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use and maintain. Love the phone app

Overall: Deputy has been invaluable to our small business to manage schedules, messages and payroll. Easy to use and a good value.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Debbie! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Great product

Apr 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: easy of use

Cons: tips nowhere to declare tips

Overall: Great product easy interface with employees. Just need to be able to put tips in and this would be the best product out there

Recommendations to other buyers: just that is one of the best scheduling software out there

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Peter! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Easy to use!

Apr 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use

Cons: None

Overall: I have used Deputy both as an employee and a supervisor. It is very easy to use and very economical!

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Heather! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Tommy French Bookmakers

Apr 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Used for weekly rota for 47 staff. Hours collated or payroll. Excellent response to queries especially when getting the system setup.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Stephen! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Best Online Scheduling / Time Card System

Apr 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: iPAD Kiosks
iPhone/Droid Apps for staff
Cloud based
Beautiful Interface to schedule
Easy to use
Tons of features

Cons: Works best in Google Chrome. IE and Firefox is buggy.
Automatic features that affect time entry don't always work as described.
No formal training documentation, only help web guides.

Overall: Working for a City Government Organization, we installed deputy.com to replace our outdated and expensive Kronos solution. Deputy being a cloud based system, helped us to deploy and test more rapidly then installing a local on premise solution. The Integration staff and Owner of the company were involved with our go live and were amazing. They continue to speak with us and help us though issues that come up. Deputy.com is well worth the money and they integrate with most major cloud based payroll systems. Their IPAD kiosk app for clock-in/out is the best out of all the other company demos we tried as well. Easy to deploy and manage and they continue to work out bugs and issues as they come up. They are very quick to acknowledge a problem and work on a fix.

Recommendations to other buyers: Has the best features compared to all other cloud time card and scheduling solutions.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Robert! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Saving me to much time!

Apr 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Rostering with leave options.
Alerts to when staff are late to work.

Cons: No Public Holiday option
No staff meeting option
Should be easy to make these basic options for all business that need to pay staff for these things.

Overall: Deputy has been great for someone like myself who has multiple sites for my business to manage.
Gone are the days when staff arrived in the carpark at their allocated start time.
When they are late now I get an alert and then I am on to them. It has made them all pick up their game and be on time. I love the leave info also. Once staff have approved leave you can't roster them on by accident.
Just want Deputy to develop a Public Holiday category and also staff meeting allocation option and this will be the perfect App for any business.
I recommend it to everyone I know who has more than one employee.
The one bad thing is it isn't very android friendly yet. Deputy have assured me they are working on that.

Recommendations to other buyers: As I said above - create an option for Public Holidays and Staff meetings.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Larissa! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Outstanding staff scheduling software

Apr 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use. Integrates with Xero and other software. Helps communication with staff. Allows for SMS, email, and push notifications.

Cons: Haven't found any.

Overall: I looked at over half a dozen options in depth, entering schedules and staff and doing trials. I ended up deciding upon Deputy software and couldn't be happier. It's smooth and intuitive to use for both the staff and management alike and integrates with Xero smoothly saving me time and money. The staff love the ease of the app and it allows them to fill shifts they can't do making like easier for me. I can choose to approve the changes or not. It has improved communication with the staff as well, do to the nature of our work, we are all on shift on different days and times. This helps us communicate.
All the components of this well thought out software work and the customer service has been great. I really can't recommend it highly enough.

Recommendations to other buyers: You won't regret choosing this awesome software.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback AJ! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Simply better

Apr 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Simple and quick to use

Cons: Umm its name

Overall: Using deputy to keep up to date with work scheduling, rostering, pays and pretty much all of my day to day employee communications has been made easy and extremely efficient since using this software. Simply easy and so much better then my past experiences with other softwares

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Louise! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Time Saver

Apr 21, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: We have enjoyed using deputy for a little over a year now. It helps with keeping track of your employees schedule, hours worked, and will send them notifications to schedule changes and lets them know if a shift becomes available.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Dustinq! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Great, integrated employee management software!

Apr 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Good fully featured data, but easy to see and make decisions on.

Overall: I've been very pleased with Deputy, it has an easy to use interface but still allows for more powerful overview and tracking of labor and costs.

This would be a great choice for most small business and works in a variety of industries.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Paul! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Can't live without it!

Apr 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We are using Deputy for around 6 month now! It is very simple to work with and so easy to understand. My team and I never had any problems with deputy! I'd highly recommend it to anyone who wants to add some structure to work without having to make a big effort. Deputy does make everyone's life easier!

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Sissy! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Great Software!

Apr 20, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Great UI, time saver. Integrations with Kounta to see sales vs staff costs.

Cons: Doesn't directly allow custom wages based on an area of work and/or age. Can be achieved through the RIA 2010 template but would be nice to see this native and customizable inside deputy when adding employees and wages. Maybe an extra tab with wages. Custom wages based on hrs of the day/employee age/working area etc. Then apply them to an area or employee.

Overall: A real lifesaver when it comes to time spent on HR! Well laid out UI and intuitive enough that my staff can figure out how to use it as they go.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Sam! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Easy and practical

Apr 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy, smart system.

Cons: None

Overall: The system is very easy to use it. All my employees are happy with Deputy.
Also, the costumer service is very helpful.
It save me a lot of time to do other things, because, the system is very intelligent, when I have a leaving request, it is register on the system and I don't make mistakes anymore.
I really like, the newsfeed page, cause, every one can see the messages any time at the Deputy Kiosk.
I definitely recommend it!

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Amanda! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Deputy does exactly what we need it to!

Apr 19, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The simplicity. It's ability to create, download & integrate timesheets.

Cons: It is unable to really determine/calculate overtime & allowances for our employees. This has more to do with the complexities of Construction Industry Awards though.

Overall: We needed a no-fuss, mobile-based timesheet app that would suit our business. Deputy gave us exactly that, enabling our off-site employees access to a simple clock-on/off system for every-day use. Payroll day has become so much simpler & far less time-consuming!

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Lyndall! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

User Friendly & Great Customer Service

Apr 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Been using Deputy for about 3 weeks now and it's been very user friendly and customer service has also been very pleasant. The cost vs product is a no-brainer.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Christina! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Customer Service Available 24/7

Apr 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use, a lot of different uses to this as well

Overall: I really enjoy that I can get an answer to my questions anytime - or at least try to. Most of my issues have been resolved just by utilizing the customer service chat through Deputy. I will continue to use this avenue of communication.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Christina! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Pretty good for a small business

Apr 19, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use for a normal business operation. Very straightforward and clear.

Cons: The location notification doesnt work very well - when I sign in Deputy at the front door of the restaurant, it says I'm 500m away. Or when I have more than 10 events a week at various locations, the locations cannot be set independently. Also, it gets very messy to allocate 30 shifts to 10 different people at 5 locations.

Overall: I quite enjoy using this program and it has great features and flexibility that I need. The updates and the information sent to employees is quick and accurate. However I'm running the food trucks operation and some features cannot be customised, such as particular locations for every day events. But that's just a minor thing. Definitely worth using it.

Recommendations to other buyers: Have it little more customised for unusual business operation, like foodtrucks or event management organisations.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Vlad! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Best of the best

Apr 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy and fast

Cons: Nothing

Overall: Easiest and lowest cost system I've ever used. Try it, you won't be disappointed.
Far ahead of the others!

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Shelley! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Workload Saver

Apr 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Having Deputy on board for my roster allocation, is an absolute workload saver. Its easy to use functions, and easy access for my staff is great.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Lennie! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Amazingly helpful

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We were having problems getting hold of employees kiosk pin numbers but with 1 quick livechat message I got the answer and solution I needed.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Daniel! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Deputy is a great scheduler!

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: its ease of use

Cons: lack of ability of organization of people by last name

Overall: Deputy is great! It makes scheduling and communicating with my staff super easy. I only have two (minor) complaints. One is, the deputy team doesn't always take the time to understand what Im asking. They copy and paste answers that are similar to what I need to know, but not exactly what I am looking for. The second is there is not an option to organize exported timesheets by last name.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Kait! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Easy to use and easier to execute

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use
Easy to incorporate

Cons: n/a

Overall: MY staff size goes up and down consistently, Deputy has made it easy for me to manage timesheets and payroll

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Chadwick! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Everything you could ask for in a scheduling app

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use.
Dependability.
Beautiful Interface

Cons: Messaging System

Overall: Our company tried a few and Deputy ended up being our pick. It does everything you could ever want it to do and then some. Gave 4/5 stars in features and functionality simply because the messaging feature is too limited. However, they could delete this feature altogether and it would still be a 5-star application. Overall, Deputy is a sleek, bug-free system that will make the person in charge of scheduling a happy camper. And the price is right too.

Recommendations to other buyers: Nah. It's pretty solid.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Jeremy! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Absolute best program out there.

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The simplicity and features that I didn't know I needed!

Cons: No cons found yet!

Overall: This is an ingenious program that makes schedule building and staff management as easy as possible. I don't have to be in the store running off a specific computer, I can do it on the road which takes the stress out of taking a few days off now and then.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Hunter! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Amazing time saver!

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy, saves loads of time scheduling and keeping track of employees. Great customer service.

Cons: N/A

Overall: Could not be happier with Deputy! I manage 36 employees at a college rec center and would otherwise have to spend days scheduling shifts and keeping track of employees. That is now all done in seconds. It works well for me and my student workers love it too. The customer support is also top notch, fast, and very helpful whenever I have a question. I would not hesitate to recommend this app! Genius!

Recommendations to other buyers: Use it!

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Brad! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Best scheduling tool out there

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Extremely user friendly. Smart phone integration makes it simple for employees to request days off, change shifts, and update availability. The news feed is a great way to send and receive messages across your entire company of specific departments.

Overall: Our company has benefited greatly since the implementation of Deputy. Before Deputy we were constantly looking for better ways to streamline our scheduling, and a way to connect with all staff. With Deputy we were able to do all of these things and so much more.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Derek! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Managing staff got easy

Apr 18, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We've been running Deputy for about a year or so, it's very easy to master and we now have all of our staff checking their schedules and making leave requests via the app. We also have a large amount of part time labour on hourly rates and it makes managing those staff and generating pay reports very simple. All in all I would say it's made life a lot easier for everyone in the business, not just the managers.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Steve! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Super easy and efficent

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: its quick and easy to use

Cons: We would benefit from an option to put 'finish' for the end of shifts rather than an actual time

Overall: Deputy is so easy to us, all of our staff use the app to sign in and out of work and the data is shared to our payroll system. A must for organisations who need to use a rota system

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Chrissii! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Fixing Update Printer issue

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use. Useful features.

Cons: Would be good to have a community rewards loyalty programme where customers could opt in to their chosen local community group and a % of their accumulated loyalty points went directly to the cause.

Overall: Customer service team member was very patient & well explained with me. Issue talked through and resolved quickly and efficiently in a friendly manner. Couldn't of been better.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Sam! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Deputy review

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Instant shift sharing, staff can swap easily, real time updates, clocking in/ out via smart phone. Its really good software.

Cons: Sometimes exporting to Xero can be problematic, customer service with this issue has been slightly lack lustre, so it required a bit of fiddling.

Overall: I manage a business that employs 20 staff and I find Deputy the perfect online service/ app that keeps everything together on the rota. Multi-functioning and great for comms with the team, exporting to our payroll and keeping track of holiday. Would definitely recommend.

Recommendations to other buyers: Make sure you remove staff that have left. The software charges per employee.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Jimi! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Great system

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use and functionality

Cons: Nothing

Overall: We took on Deputy as our scheduling and time-sheet system when we bought our new retail business.
Having two outlets in town and a total headcount of 9, we needed some way of ensuring we were covering the busy periods in each shop as well as monitoring when our staff were working and when they were not.
Deputy allows us to view, real time, who is working, who is on a break and how many staff are on site in each outlet.
On top of this it gives great information on both individual, location and total staff costs, which is very useful when planning for the future.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Ian! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Deputy allowing us to work smarter

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: easy to use

Cons: holiday recording

Overall: We needed a simple & easy to use clocking in solution, after trialling several systems, deputy exceeded our expectations

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Shane! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Saves so much time!

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: All round great experience that has saved me so much time in rostering admin.
My staff feel secure knowing they can always stay on top of their shifts.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Chelsea! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Makes rostering a breeze!

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It's easy to use and mobile

Overall: Deputy has made rostering breeze! It has taken hours off my now defunct manual rostering process. I can manage shift changes and approve time sheet wherever I am with the handy deputy app. Highly recommended!

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Brook! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Review from a Bookkeeper's Perspective

Apr 18, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Deputy is useful in scheduling and keeping track of the staff's worked hours. It's easy to understand. One good feature is being able to see the history logs and seeing what has been changed. Also, Deputy's got great customer care.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Diana! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

BOY & Co loves Deputy!

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Deputy is super easy to use for both myself and my employees. Not only can you publish rosters via the app, you are also able to send out group messages which is a great communication tool to ensure everyone is always on the same page. Would highly recommend to any business.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Ellen! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Makes life easier

Apr 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Streamlines everything and is simple and easy for employees to use as well

Cons: Tablet useage is a little harder.

Overall: Great Product that with correct use makes everything really simple and streamlined, from rostering to payroll.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Naomi! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Outstanding Business Tool

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We've used Deputy for over a year now & find it an incredibly valuable business tool. Perfect for rostering, staff holidays, communications with the team & integrating with payroll to make life a heck of a lot easier. It's easy to use, fast to set people up & my staff find it perfect for keeping track of their shifts & rostered times. Anytime we need help, someone is always there on chat quickly to help. Highly recommend to anyone !!

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Darrin! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Great value for money!

Apr 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It's quick and simple

Cons: Needs more shortcuts, copy paste single units not just whole pages

Overall: Deputy saves a lot of time bs effort. It gives and calculates all the information a company needs from an HR perspective. Instant meetings, instant receipt of schedules by all members, instant hour calculations all a touch of a button.
It has helped me and my company a great deal. It should be used by everyone.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Elena! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Quality Prodict

Apr 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Honestly, this is a tool that all businesses need to keep an accurate check of staffing and labour costs. The fact is it make my job as a manger a lot easier and my staffs lives easier as well. Great product

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Daniel! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Powerful product

Apr 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Great product, responsive support. Staff get back to you within seconds and always provide meaningful help

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Jack! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Great way to communicate with your team!

Apr 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: User Friendly / Efficient / Flexible / Great tool for communicating with your team

Overall: We have been using Deputy for over 2 years and find the software to be reliable, user friendly and a great way to schedule and communicate with our team.

The customer service is great with a very quick response time and they are always eager to answer any questions and take on board any feedback you may have.

I would highly recommend Deputy for anyone looking into scheduling software.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Bree! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Deputy - Myob

Apr 17, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use

Cons: Can't really say

Overall: Very easy to use, great for notifying staff members.
Great scheduling/roster features. Very good and easy for staff to use (clocking on and off)
Very easy to approve and export , to MYOB .

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Toni! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Makes rosters a walk in the park

Apr 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Cloud solution which means I don't to have any special servers to support it in house

Cons: N/A

Overall: Deputy makes scheduling very easy. I started using Deputy over 12 months ago and I cannot imagine being without it. Checking, updating or even scheduling can be done via a smart phone or tablet. I have started using Deputy at all the 3 southern states that I manage with the same ease. Staff love it as well as new, changes or updates are published and sent to their smart phones instantly.

I also love that I can contact deputy via the app or web app to raise a issue or ask for assistance. Also new feature requests can be made and where possible it will get implemented. Deputy have implemented features that keep improving the product.

Keep up the great work.

Recommendations to other buyers: Try it before you purchase. I tested 3 different products then selected Deputy. You will also do the same.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Luv! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Makes life easier!

Apr 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Love using Deputy - it makes communicating with and scheduling our staff across various locations so easy

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Lia! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

DEPUTY THE BEST EVER TIME SAVER

Apr 17, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use and support

Cons: A few functions not in the system we could do with but not absolutely critical to our main objective.

Overall: After testing Deputy for a month we couldn't fault the system. It integrates to most major accounting software packages and has improved our time sheet recording and payroll processing.
Support is spectacular with the fastest response times I have experienced in Business.

Thanks Deputy !

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Sean! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Awesome App

Apr 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The ease of being able to switch between two locations, makes my job a lot easier and quicker to arrange shifts

Cons: Do not have any

Overall: Has made my job of managing two businesses a lot easier when doing rosters and arranging staff throughout the cafes.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Leia! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Cafe/Catering Staff Management

Apr 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We love the ease of use and more so the time saver that Deputy provides us. It has been important for us to use the best technology to make parts of our business more streamlined, Deputy is definitely best of breed for time scheduling and rostering.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Mark! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Review from Bellyfish

Apr 17, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Deputy is a good program for rostering and timesheeting but it does need to have an easier Integration process with Xero Accounting Software and MYOB. Xero Integration is one of the main reasons we chose Deputy but as it turns out, it is not that easy to setup as we need this for the ease of processing the Weekly pays + Weekly Payroll Costings

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Rodney! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

A Great System

Apr 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use

Overall: We have been using Deputy for a few years now and have never had any issues. The system is very easy to use for both the rostering manager and staff who use it.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Megan! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Seriously Decent Software

Apr 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: simplicity

Cons: would just like more flexibility with the display - small stuff

Overall: easily stepped into managing a staff of 30 - making sure THEY know this is the software of choice and all communications through here, then the rest is really easy.
Userinterface is good, unavailability functionality is exceptional, managing overlaps and clashes is there, even a running tally of who is getting how many hours that week. All that I need to keep a indoor bike venue running.

Recommendations to other buyers: some issues cross-platform, but workable

Vendor Response

by Deputy on April 20, 2017

Thanks for your awesome feedback Timothy! We love hearing our customers share success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Fancy Hank's use Deputy

Apr 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: Easy to use and track staff hours, addition of on costs is a great feature. It is a valuable piece of software for our business.

Vendor Response

by Deputy on April 20, 2017

Thanks for your awesome feedback Mike! We love hearing our customers share success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Recommend for all businesses big or small!

Apr 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use.

Cons: Slows down on Safari, much better on Chrome!

Overall: I have found navigating the roster very easy as well as communicating with my staff. It has saved me time with using different calendars and spreadsheets to coordinate the staff.

Vendor Response

by Deputy on April 20, 2017

Thanks for your awesome feedback Michael! We love hearing our customers share success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Great software

Apr 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use

Cons: The price is a bit high when you have a lot of employees

Overall: I've had a great experience and it's easy to use
All my staff are happy to use it and they Receive email messages and notifications on there phone which is great

Recommendations to other buyers: N/a

Vendor Response

by Deputy on April 20, 2017

Thanks for your awesome feedback Christian! We love hearing our customers share success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Ease and Simple

Apr 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to navigate software

Cons: Schedule page is a little cluttered

Overall: Great function, great UI. Easy to set up. Fantastic customer support. Smart phone app is a god send as are shift notifications. Love it.

Vendor Response

by Deputy on April 20, 2017

Thanks for your awesome feedback Nick! We love hearing our customers share success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

The Best Scheduling Software We've Used

Apr 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've been in business for over a decade, and Deputy is the easiest to use, best price, and feature rich software out there. We've used various platforms, including pen and paper, and Deputy is the best by far.

Vendor Response

by Deputy on April 17, 2017

Thanks for your awesome feedback Neal! We love hearing our customers share success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

I would rather have something else

Apr 13, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Comments: Isnt very user friendly for members of the staff that arent tech savvy. Having to take extra steps is a little bit pointless. You have to be clocked in for 15 min at a minimum. Needs to be more user friendly.

Vendor Response

by Deputy on April 13, 2017

Thanks for your feedback Jessica. We will share your insights with our product team, and if we can provide extra training/support please let us know! We're here to help. Have a great day! - Team Deputy

Quick to setup and easy to use!

Apr 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: App

Cons: Restrictions within the App for scheduling.

Overall: Great App! I wish there was a little more functionality from the app side on the admin level. Over all this has made scheduling easy!

Recommendations to other buyers: Keep up the good work!

Vendor Response

by Deputy on April 13, 2017

Thanks for your awesome feedback Mitch! We love hearing that our app is making scheduling easier for our customers. Never hesitate to reach out to our team for help in the future and happy scheduling! - Team Deputy

GREAT SOFTWARE FOR SMALL BUSINESS

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Easy for employees to clock in and out on their phones. Easy to download payroll. Easy to copy shifts from one week to the next. Easy for employees to trade shifts. Overall, great value for the cost!

Vendor Response

by Deputy on April 13, 2017

Thanks for your awesome feedback Marilyn! So what you're saying is, "it's an EASY to use software." : ) We love hearing that! Never hesitate to reach out to our team for help in the future and happy scheduling! - Team Deputy

Deputy as a service

Apr 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Deputy is a simple, easy-to-use scheduling tool that allows us to scale our business without having to search for other software options. It gives team members the flexibility to manage their work-life balance and makes timekeeping a breeze!

Vendor Response

by Deputy on April 13, 2017

Thanks for your great feedback Katrina! We love hearing success stories like yours! And we can't help but smile over your awesome quote: "It gives team members the flexibility to manage their work-life balance and makes timekeeping a breeze!" : ) Never hesitate to reach out to our team for help in the future and happy scheduling! - Team Deputy

Manager review

Apr 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: user friendly, colorful

Cons: only a calendar view

Overall: I love all the features, user friendly and great way to communicate with staff under the newsfeed. Approving timecards is much simpler for me now, compared to Kronos. One suggestion that I have shared is to have the option to view the monthly schedule by pay period in addition to the calendar view. Thanks!

Recommendations to other buyers: great for a business that has multiple departments

Vendor Response

by Deputy on April 13, 2017

Thanks for your awesome feedback Nicole! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Deputy is a must for any business

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use

Cons: customizing to include my logo

Overall: If you business requires the tracking of hours worked like most business, YOU MUST JOIN DEPUTY.

This program is very easy to use, and employees love it. This company is great with communication and fixing any issues that may arise.

The reporting system is great and very accurate.

A+++ a must for your business

Recommendations to other buyers: Great program would highly recommend

Vendor Response

by Deputy on April 13, 2017

Davin, Thanks for your awesome feedback! We love hearing success stories like yours, and what an awesome quote : ) "YOU MUST JOIN DEPUTY" Thanks for your stamp of approval, and never hesitate to reach out to our team for help in the future! Happy scheduling. - Team Deputy

By Far The Best!

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Customer Service, customisation, ease of use.

Cons: It does everything we asked of it.

Overall: We tried out a lot of different scheduling software, and Deputy is by far the best. Price point is competitive, product is very solid, and the customer service is exceptional.

Recommendations to other buyers: By far the best in this category

Vendor Response

by Deputy on April 12, 2017

Hey John, Thanks for your awesome feedback! We love hearing that you think we're "By Far the Best!" We look forward to helping your team of educators spend more time with students and less time on administrative work. Happy scheduling! - Team Deputy

Great scheduling system!

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Scheduling feature
Shift swap and offer

Cons: Connecting to payroll hasn't happened yet.

Overall: After reviewing a lot of scheduling softwares we decided to use Deputy and it was a great decision. Easy to use and my employees love it as well.

Recommendations to other buyers: Great tool overall. Saved me a lot of time.

Vendor Response

by Deputy on April 13, 2017

Thanks for your awesome feedback Ana Claudia! We love hearing success stories like yours and can't wait help help you integrate with payroll. Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Excellent work system!

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Deputy is a very efficient professional job network for all areas of communication and easy rostering system.

Vendor Response

by Deputy on April 13, 2017

Thanks for your awesome feedback Miranda! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Easy and Professional

Apr 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Organized and simple

Cons: I would like to have the capacity to run more in-depth reports.

Overall: Since making the transition to deputy, our records have been cleaner, more professional, and my duties as manager have been simplified.

Great for our team of 39 student staff

Apr 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We currently offer shifts on deputy to our 39 student staff - the students love that they can monitor this on their phones and find the system very easy to use.

From a payroll point of view - the approved times are downloaded and the figures used directly to input into our salaries spreadsheet - again very easy to use.

It is also very clear to see what timesheets still need to be signed off.

I would definitely recommend using deputy especially if you have set shifts to fill but also ad hoc shifts can be set up very easily.

Vendor Response

by Deputy on April 11, 2017

Hi Cherelyn, Thanks for your awesome feedback! We love hearing that your student staff uses Deputy and enjoys our mobile apps. In addition, we're excited that the payroll integration features are helping you streamline your employee management processes! Feel free to reach out in the future and happy scheduling. - Team Deputy

Makes our business run smoothly

Apr 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We use Deputy on a daily basis. It's easy to use and gives you the ability to customize for your business. Great tracking software for hours, stress level of employees (making sure your not maxing them out) but, best of all, having the employees find coverage for hours they can't work. No more of the last minute shuffle, they can send out an invite to other employees and who ever wants it, takes it. Ofcourse, there's tons of other great features to enjoy. It'll be up to you to find what you need and works best.

Great product for a small business

Apr 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use for me and my employees. The app offers many features (that we actually use) at a great price point. The support team is available at any time to answer questions.

Cons: We have had a couple issues with employees viewing messages in the news feed that don't require confirmation.

Overall: I have only been using Deputy for a few months now after switching from another time recording app and I am so happy I switched. It offers many features and has been so easy to use for both me and my employees. Any time I've had questions, their support team is right there to answer them. We'll be using this app for quite awhile.

Vendor Response

by Deputy on April 07, 2017

Jennifer, Thanks so much for the awesome review of Deputy! We're so happy you made the switch, and look forward to growing with your company this year. We love hearing positive feedback like this about our product and customer service! Feel free to reach out in the future with any further questions and happy scheduling. - Team Deputy

Great! Useful and easy

Apr 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Very easy to use it. Just the costumer support that isn't perfect, I sent an email and I never received the answer.
Thank you

CountryOptusStore

Apr 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of copying roster into the timeframe and allocating appropriate team members

Cons: Export to Xero timesheets has to be altered manually in Xero for each line as details of type of hours worked does not match Xero.
Annual / leave days taken and processed through Deputy transfer onto Xero payslips as individual days. So if a team member takes a week off, instead of it being 1 line of annual leave @ 38hours - it comes up as individual lines at whichever shift hour allocations it was originally for. Makes for an overly long payslip!!!

Overall: We were using excel spread sheet, manually calculating hours and trying to juggle shift changes. Deputy has changed everything. Copy / paste roster templates, Swap shifts, Auto-calculation of hours, notifications when team members are unavailable - the list goes on.
I recommend this product to anyone I know that runs a business with multiple staff members.

Recommendations to other buyers: Love the newsfeed option and ability to make multiple work areas.

Great piece of software

Apr 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Deputy has not only saves me time restoring, but also in payroll. Would highly recommend for any business owner or manager.

Highly Recommend

Mar 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Great time saver. Easy to use.
helpful & prompt support network

Deputy makes timesheets easier

Mar 01, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The mobile app makes tracking/billing/and scheduling easier for this small tech business. Employees and contractors alike can clock in no matter where they are and I can see usage reports on demand.

Extremely Happy to Have Found Deputy

Feb 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Tracking of timesheets, schedules, tasks and communication

Cons: There should be a manager option where I can see what my employees task each other. The tasks also aren't shown in order by date (at least the last time I looked it wasn't). I would also like to be able to edit a task if needed. Once it's made, I have to delete and re-type if changes are needed. I would also like to task something to more than one person in a day.

Overall: I've been using Deputy now for around 5 months now. I love what this software has done for my very small (3 employee) business. It allows us to communicate, schedule tasks, track time sheets and more. I love it. Makes running my business easier. I also love that it integrates with my Xero program as well. Thank you for a great, quality product with small businesses in mind.

Recommendations to other buyers: User friendly! But if ever there are issues, the customer service team is FAST to respond.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Angela! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Super helpful!

Feb 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use, keeping track of payroll, allowing employees to mark off days they can't work

Cons: The iPad version does not let me do everything that you can do online

Overall: As a new business owner, Deputy has helped keep my employees organized and made payroll a breeze. With such a steep learning curve when opening a business, it was nice to have Deputy to simplify having employees.

WE use this for 5 employee veterinary practice

Feb 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: EAse of use

Cons: not really any cons I can think of, unless a large staff might be more complex

Overall: WE use this software to track hours and vacations time requests sent emails to me so I can approve, does a good job at tracking employee hours which is what i need it for mainly, no complaints pretty straight forward, we use a kiosk for checking in/out

Recommendations to other buyers: not really it is simple for timeclock easy to use

Super easy scheduling

Feb 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Very easy to use

Cons: Everyone needs to have a smart phone but that's OK for us because everyone does

Overall: Before I would write every scheduled by hand and this has made it so much easier to know how many hours each employee has to know their pay rate and the schedule accordingly !

Recommendations to other buyers: I would highly recommend this it is so easy and kind of fun to use

Great product and great value

Jan 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We've been using Deputy for around 6 months now and we're really happy with it.

The customer service team are quick to respond, and we find the interface intuitive and easy to use. The pricing also makes it easy for any size organization to be able to use Deputy without spending an arm and a leg.

The only feature I would say is missing for us is for the whole team to be able to have a complete view of everyone on shift, so they can make shift swaps easier.

Completely Inflexible Platform with Poor Logic

Jan 12, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Ability to make individual time adjustments on the timesheet

Cons: Does not allow Admin level control, and upcoming schedules cannot be changed once they are published. If you select to have auto-clocking, it automatically does both clock-in and clock-out, they are not independent of each other. The customer service appears to be some sort of computer run AI platform. In my interactions with them they continually reverted to canned responses that had been previously provided in the conversation, even though the questions and engagement of the conversation was changing.

Overall: Completely Inflexible Platform with Poor Logic The platform is not very intuitive and completely lacks administrative control. As the COO of a small company, I set and approve the time schedule for every employee. Once a schedule is "published" it is locked and cannot be changed. While this may make sense if a Manager level individual controls time review, it completely misses the mark of common sense to make it so the Administrator and person who sets the schedule does not have the ability to make changes. You are also not able to delete one employee's schedule once published, the only option is "Delete ALL". Once again this makes no sense. If you ever have to make changes to an employees schedule, I suggest you find another platform to use.

Recommendations to other buyers: If you need any scheduling control or flexibility, find another platform.

Vendor Response

by Deputy on April 27, 2017

Thanks for your feedback Brad. We will be looking into your account. - Team Deputy

Makes scheduling my staff so easy!

Jan 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Deputy has made scheduling my staff so easy. I can create the schedule online and then e-mail or text message out the final schedule. I really love that staff can pick up extra shifts themselves. I also love the messaging feature where staff can communicate with one another. When I send out a message I can ask for confirmation to ensure that everyone received the message. Very handy!

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Erin! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Great app for Small Businesses

Jan 07, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Deputy has changed employee management at a client's restaurant. With a wide range of features available, it makes the life of the manager so much easier.

With the ability for staff members to go onto their accounts and request leave has gotten rid of phone calls in the morning when their sick or want time off.

Another great feature is the ability to write posts to the team and let them know about certain events and changes.

Vendor Response

by Deputy on April 27, 2017

Thanks for your awesome feedback Daniel! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling. - Team Deputy

Good software for scheduling and tracking employee time sheets.

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Features and functionality. Mobile time-tracking app is great.

Cons: The pricing model for small businesses. Can be a bit buggy at times (especially copy/pasting shifts). Mobile web experience is poor at best I find myself needing to use my laptop or desktop to schedule shifts.

Overall: Deputy is, in general, a decent system for scheduling and tracking employee time sheets. Personally, I think it's a little overpriced. I've also found the Newsfeed and Tasks feature useless. The scheduling software can be a bit buggy at times, especially on a mobile device, but is overall pretty good. I'm happy with Deputy, but sometimes find myself wondering if there is a better system out there with a better pricing model for small businesses.

Great scheduling tool

Dec 13, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use, communication features, ability for employees to take responsibility for availability and knowing when they work

Cons: I would like to see a 3rd option when offering a shift where it can be offered to everyone, specific individuals, or to a group that is defined by their job or by area of work.

Overall: Deputy has greatly improved our employee scheduling efficiency. The added cost of using Deputy over what we did before is easily covered by the ease, speed, and accuracy Deputy provides which saves us a lot of time. The communication features and ability to block out unavailable times makes scheduling much easier. Our business had a unique issue with Deputy which was dealt with quickly and efficiently. I will definitely recommend Deputy to others. Keep up the good work.

Easy-to-use software

Nov 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I can use it on my cell phone an enter my working hours, where I am working (away or not), etc.

I can add comments . Alerts when something seems odd with times entered

Cons: If I forgot to enter my shift, I can add it at night but I made a few mistakes by selecting AM or PM.

Overall: Easy to track your working hours , list your tasts, share messages, etc. I have it on my Samsung Note 4, and it is working great!

Great product

Nov 21, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Excellent product and easy to use, great for any company looking to change from manual process to an automated online efficient product To do rosters and to manage people ie holidays days off

Super helpful platform

Nov 21, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I was intimidated by using the scheduling feature and initially planned on just using the time tracking. Once deputy imported my spreadsheet schedule into the web, I was sold on the benefits of using the schedule in addition to the time tracking. For someone like myself who struggles with scheduling, deputy makes it so much easier, and it allows my employees to always have the same, current schedule so that we are all on the same page. It also saves me so much time when i need to approve time sheets. Being able to view actual hours v scheduled hours in the same pane makes approving hours a breeze. And exporting hours into my payroll program directly also saves time. Thanks deputy.

Much quicker making rosters

Nov 15, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: I manage a team of 7 carers for our disabled son. Deputy has made my job of scheduling shifts much easier & quicker. It's also made it much easier for carers to swap, without needing me as the "middle man." I like how the software starts to predict which hours I'll put in, as often the shifts are similar each week. Syncing with outlook was tricky & I needed quite a bit of customer support doing that, but once I got that sorted it was great. I'm very pleased to have Deputy, wish I'd had it years ago!

Good app and easy to use

Nov 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Works great for my laptop

Cons: I wish on the iPhone and have as much functionality

Overall: Very easy to use on the laptop not as much functionality on the iPhone but still A great tool. Rescheduling quickly and notifying people schedules and other communications

Great program !

Nov 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I did a lot of research before deciding on deputy and I'm happy I did, the price was reasonable and the team learnt to use it quickly.

Very Easy to Use

Nov 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: easy to use

Cons: as above

Overall: Has been great, for rostering. Much easier then using Excel and then emailing it all. Customer service is excellent. Gave me heaps of help on set-up.

Recommendations to other buyers: makes things easier when staff read it though!

Schedule made easy

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Fast schedule making, all important staff info captured, great communication system built in, utilizing mobile apps as well

Cons: Not much, I love it

Overall: Love this software!!! Staff and management use this program and find it easy and helpful.
Great features like the news feed that young workers appreciate

Recommendations to other buyers: Nope

Great Experience

Nov 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: ease of use, ability to create templates so that i can copy shifts over to each week

Cons: would be great to assign tasks easy to each shift so people can sign off on required tasks

Overall: Super simple to use, and easy for the team to be able to view their rosters and sign in especially using the mobile app!

Deputy system review

Nov 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy to use

Cons: Few formatting issues with rosters that haven't been fixed yet.

Overall: Really easy to use, functional system. Allows for easy rostering and communication with staff. A few issues, but there is a recommendations section and constant chat support.

Sanity Saver

Nov 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Can see everyone's details at the same time - the timesheet function saves me time and makes payments accurate (not adding time in my head :-)

Cons: Need a reliable internet connection which where our business is located is not always the case

Overall: This program has saved my sanity. I can now do up rosters and everyone knows what they are doing as soon as I publish the timesheets. The onus is on my staff to update the system on when they are not available for work, rather than me rostering them on and then them saying they can't work.

Vendor Response

by Deputy on November 04, 2016

Eleanor, We LOVE hearing feedback like this! Thanks for sharing your positive experience, and we look forward to watching your business grow. Please don't hesitate to reach out if you ever have any questions! Enjoy your sanity & happy scheduling! Team Deputy

Excellent product that has made a real difference to our business

Nov 03, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Really happy with Deputy and the amount of time and money it has saved our organisation. Our writing and managing rotas for casual staff is much easier, we have saved a lot of hours inputting and checking payroll data and our staff are all happy to use it to swap/offer shifts amongst themselves and communicate through the message board.

The support team are very helpful and answer queries quickly and efficiently. We have only been using Deputy for 3 months so can't comment yet on how they handle customer feedback, but if future updates include features that I don't imagine I am the only business asking for, then I'll be even happier.

Best tool for employers

Nov 01, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: Not
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Comments: I've gone through a number of different programs for scheduling shifts and time management but I wasn't fully satisfied until I tried Deputy. It makes everything easier, mostly when you have to manage your staff from a different location. Plus the iPhone app works like a charm.

Vendor Response

by Deputy on November 01, 2016

Hi Gio! Thanks so much for your awesome review of Deputy! We love hearing that our mobility features are helping you run your business better today. Feel free to reach out if you ever have any questions, and happy scheduling! Team Deputy

Supervisor in fendi David johns sydney

Oct 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Easy to use and I can see time table in different ways. Fantastic system save a lot of time and effort

Vendor Response

by Deputy on October 28, 2016

Thanks for the awesome feedback Carrie! We love hearing success stories like yours, and please don't hesitate to reach out if you have any questions in the future.

Everything in the one place

Oct 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Ease of use

Cons: If you open on another device it opens on the week you viewed last instead of the current week

Overall: Deputy gives us an effective communication tool along with scheduling to allow us and the team to work more efficiently

Deputy - We love the product

Sep 27, 2016
5/5