Who Uses This Software?

We offer email marketing solutions for firms of every size and budget that want to open a powerful marketing channel direct communication and sales to drive revenue through online strategies.


Average Ratings

21 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $8.00/month
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • FreshMail
  • freshmail.com
  • Founded 2008
  • United Kingdom

About This Software

FreshMail puts the power of email marketing campaigns in your hands - from the newsletter creation stage to sending and tracking your message. The system provides users in an intuitive tool for newsletter creation - FreshMail Designer - based on the drag & drop method and rich in beautiful ready-to-use email templates. You can use a variety of tests to optimize the campaign to deliver the best possible results. Sending email campaigns have been never so easy!


Product Features

  • Auto-Responders
  • Behavior Driven Rules
  • Bounce Tracking
  • CAN SPAM Compliance
  • Click-Through Tracking
  • Contact Database
  • Drip Campaigns
  • Event Triggered Email
  • Image Library
  • Mailing Frequency Limits
  • Mailing List Management
  • Multi-Variate Testing
  • Newsletter Management
  • Spam Check
  • Subscribe / Unsubscribe
  • Survey Management
  • Template Management
  • Unsubscribe Database
  • WYSIWYG Email Editor

Product Reviews

Really good value

Dec 06, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Value for money

Cons: can't see one

Overall: Freshmail gives You really good value. Every time we have to deal with huge mailings we use freshmail as our mailing service provider

Recommendations to other buyers: no

Save Your Money/Time

Nov 26, 2016
1/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: The templates are great and easy to set up.

Cons: Service is horrid and slow. Especially for this day and age.

Overall: Service is terrible. It was easy to set up and use until one day they randomly deactivated my account. I tried for 3 weeks to get this fixed. 3 Weeks is way too long to fix my email service. I went back to Aweber, service is much better. If you run into an issue with Freshmail they are terrible. Go use another email service other than Freshmail.

Recommendations to other buyers: Save your time and do not use them, ever.

Great support than I can count on day or night

Oct 23, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I moved to FreshMail after using Mailchimp for a bit. I¿m using a free account now since my subscriber base is rather small.

The thing I like most is the great selection of templates they have and the intuitive process for everything. They have great testing options as well and lots of help in making your message in a way that will avoid spam filters. Advanced database segmentation lets me deliver very targeted content to my subscribers. And the customer support is really helpful and professional.

I just wish that I could share templates with coworkers using the free version but apparently you can do that in paid version. When my subscriber base gets there, I¿ll move up to it.

Easy to use, templates, support

Sep 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I never realized that making my own newsletter was that easy. It was really easy to find my way around the designer and make exactly what I wanted. They have lots of templates that you can just start with and customize the way you want. The process is really simple and a big plus.

Cons: I¿m not really sure how I¿m supposed to integrate certain plugins with google analytics. I¿ll just have to leave it for someone else to help me with.

Overall: I¿m new to Freshmail and I can share my first impressions. I never realized that making my own newsletter was that easy. It was really easy to find my way around the designer and make exactly what I wanted. They have lots of templates that you can just start with and customize the way you want. The process is really simple and a big plus.

On the down side, I¿m not really sure how I¿m supposed to integrate certain plugins with google analytics. I¿ll just have to leave it for someone else to help me with.

Oh, and another thing I liked was getting free newsletters from freshmail with advice and tips on making great campaigns - a nice extra for people like me just starting out.

Recommendations to other buyers: The thing I really liked was getting free newsletters from freshmail with advice and tips on making great campaigns - a nice extra for people like me just starting out.

Easy to use email marketing tool

Aug 12, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I set up an account in FreshMail not long ago to start promoting my new e-store.

First impressions were good. Setting up a newsletter step by step is intuitive and adding graphics & creating the overall design is easy. You don¿t need to know anything about programming or graphic design to make something that looks great. I didn¿t think it would be this easy.

You arrange your newsletter by dragging and dropping blocks in the template. It¿s easy to combine text blocks and others with pictures and graphics and then edit everything the way you want it. When you¿re done you can save your template so you can start from there next time and just change the details.

After maybe an hour of experimentation the first time I worked with it, I can now make my own newsletter campaigns. If you don¿t want to make your own or don¿t have time you can also choose a ready made responsive template from their library.

Great Overall Email Marketing Tool

Mar 15, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I started using autoresponders in FreshMail not long ago. I set up a cycle of training videos for my customers and now I can just set it up once and forget about it - it¿s all automatic. The system management is really easy and you don¿t have to have advanced knowledge to do things like use link tags or read campaign reports.

Easy to use and lots of cool advanced features

Sep 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I really like FreshMail¿s advanced reporting system with campaign results. In the system I used before, I was never sure how to analyze my metrics. Now I can export the campaign data and put together cool reports for the boss man!

Great tool

Jun 04, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The after campaign reports are really good and easy to understand. I was a bit intimidated by them at first but once I understand what I was looking at, everything just kind of `clicked¿ in my head. Understanding the reports made me feel like I was really making progress because you can see the stats behind every aspect of your campaign. The reports also give you motivation to do better next time because you feel like you need to get higher numbers every time.

FreshMail - get the best results

Apr 09, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: I¿ve been using FreshMail for a couple of months now and I need to admit that the newsletter designer is a great tool! It¿s very easy to create your own project, save it and send it as a test version of a newsletter on your own email address. Other test are also available but if a test gets on my own address and not to spam folder it¿s good enough for me. Besides the easy to use designer, FreshMail prices are reasonable and top up system works for me too!

The best newsletter editor

Jan 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After having tried a number of newsletter editors of email marketing services - and found them always disappointing in terms of flexibility and design options - I stumbled upon http://freshmail.com and finally got what I need. It lets create stunning templates with a simple and neat drag&drop editor.