Who Uses This Software?

FreshBooks is cloud accounting designed for service-based business owners.


Average Ratings

989 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $15.00/month
    See pricing details
  • Pricing Details
    Annual plans receive 10% discount
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • FreshBooks
  • www.freshbooks.com
  • Founded 2004
  • Canada

About FreshBooks

In FreshBooks, you can easily track the hours you've spent on a client or project. You'll be confident you and your team are always working on what matters most and billing for exactly what you're worth. Try it for free for 30 days, no credit card required.


FreshBooks Features

  • Activity Tracking
  • Billable Hours Tracking
  • Billing Rate Management
  • Expense Tracking
  • Invoice Processing
  • Multiple Billing Rates
  • Project Tracking
  • Reimbursement Management
  • Time Tracking by Client
  • Time Tracking by Project

FreshBooks Reviews

Reasonably easy to use but lacking a few key features

Sep 21, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Freshbooks makes it relatively easy to invoice, and the integration with Gmail and MailChimp is useful. It's easy to track paid/unpaid invoices and view client history.

Cons: It's lacking an option to attach invoices as PDFs, which my clients have been requesting. I'm also not really a fan of the new interface.

Overall: It does my invoicing and helps prepare balance sheets.

Freshbooks is easy to use and helps me keep my business finances on track.

Sep 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use if #1 for me. I love that I an track my expenses along with invoicing my clients easily via email.

Best accounting software

Sep 21, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: FreshBooks offers excellent invoice to payment features that can be very useful to small companies. It enables you to track exactly when your client has opened your invoice email. This helps a company deal with customers who claim they didn't receive the invoice. FreshBooks also makes sure your invoices are properly delivered to clients.

Cons: Despite a wide range of excellent features users have pointed out a few minor things that can be improved in FreshBooks: its metrics, goal setting, and reporting features can be better. One user also found bugs in FreshBooks email click-throughs and automated expenses which did not function to his liking. Apart from these insignificant glitches, hoever, there is no doubt that FreshBooks is a top notch accounting product that can bring a lot to your accounting deparatament.

Overall: You Can Track Expenses Easily
Detailed Time Tracking of Work and Payments

Accounting Made Easy

Sep 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Easily manage your accounting tasks
- Perfect for small to midsized businesses
- Simple software with a lot of features
- Great software if you report on statistics as Fresh Books has a lot to offer on that front

Cons: - Learning Curve but once you get used to everything it has to offer, it will help you achieve your accounting benchmarks

Overall: accounting team was improved significantly

Good software, I have only used a few times

Sep 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like it. I have only recently been testing it out and I am finding that this software is a hidden gem. It seems to have features that other softwares dont and I am exploring this more and more every single day to see if its going to be what we need for our business. So far it seems like a no brainer. Which I like.

Cons: I havent really found any yet. I guess other than a lot of people really dont use or know about it from what it seems

Overall: So far I am still learning, but what I have got is some hope that there will be a better option for my accounting needs than what I am currently using

Freshbooks Review for Any Business

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: So easy to use! Both as the invoicer and the payee (I've been on both sides of the transaction). Great emails after payment, easy to set up - a must have for any small business that invoices!

Freshbooks software has made my work of sending reminders and invoice easy and less time consuming.

Sep 18, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Freshbooks is a very professional and user friendly software, its features of sending reminders, invoices and ways in which payment can be made by customer is easy and efficient. Also, employee can do time and expense tracking which is very helpful feature. In addition, Freshbooks can be integrated with PayPal for receiving payments which is quite safe and secure.

Cons: Freshbooks is costly compared to other options present in market also very few times bugs are encountered. Also, bulk creation of invoices is not easy.

Overall: Freshbooks saves my time as now I have to spend less time worrying for sending invoices and receiving payments, which has made my job easy and now I complete my tasks before the deadline.

Excellent and easy to use platform

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I loved that it was so easy to use right from the beginning. I used it for over a year and it was much simpler than Quicken or Quickbooks. I would highly recommend it for small businesses.

Overall: Operated my business successfully, tracking expenses correctly.

Exceptional user expirence, I really love It and enjoy It!

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Team collaboration is one of the things I like, the big variety of activities you and your team can do makes the different. A vertical pane to the left of the dashboard displays navigational links to the core areas of the site: Invoices, Estimates, Clients, Expenses, Projects, and Time Tracking, I like all of those things.

Cons: 1. It should have more options to share with the teams and project It.
2. Improve the option to go with Freshbooks Classic.
3. As mentioned above, I have been assured that classic FreshBooks isn't going anywhere. At this point in time, there are no plans to eliminate Freshbooks Classic, nor are there plans to force existing users to switch to the newer interface

Overall: 1. Time and increase the productivity in my team.

Easy to use and intuitive

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use on the software is the best part. You do not need to be a tech genius to use Freshbooks. I also like that is has multiple purposes. Such as taking payments,while also being able to get high level reporting.

The projects aspect of the software is great as well. We are able to stay organized and have all information in one spot. Very Impressed

Cons: Freshbooks has a mobile app that they have developed. I would say that could use more work as it can crash at times and not as user friendly as the desktop version.

I use this tool for my husband's business. He is self employed and FreshBooks is the perfect tool!!!

Sep 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that it is cloud based. As someone constantly on the go it is nice to be able to always have it at my fingertips.

Cons: !

it was great working with freshbooks, it is easy and you can navigate thru it even if you are new to

Sep 11, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: the ease of using it, also the invoicing part which is all connected, the man hours and the projects are all in one place to check

Cons: not much, maybe just the versions for the invoice, if you mess one then you open a new one it is a second version already.

Overall: thee are a lot

Freshbooks has been our accounting, invoicing, and CRM software from the beginning.

Sep 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use that Freshbooks provides is a key component in why we chose them. We had tried other software and found them not easy to use, navigate, or understand. Our ability to use Freshbooks as accounting software, CRM, and expense tracking has been invaluable. The mobile app is also awesome.

Cons: Freshbooks can sometimes be buggy with invoicing and has limited support and integration's. Missing the ability to sort and combine entries that were added then readded when sinked accounts are updated.

Overall: Ease of use from an accounting software is elusive. Also the cost to have a CRM integrated with our accounting and expense software is crucial to our success.

easy to use

Sep 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: it is easy to use and clear and concise, especially for someone not very up to speed with accounting and the requirements of this field.

Cons: I would prefer customer service to be more on the ball, not all of us really understand accounting, hence the need for a program of this type.

very easy to set up my publishing

Sep 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Just an easy way to start a book - deal with so much stress in life to then enter a program really is tough.

Cons: the style could be better it is a bit boring and outdated hopefully they do some updates over times and improve the interface.

Overall: makes my job much easier

FreshBooks is a reliable and fast accounting suite that turns otherwise complex financial management

Sep 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Thanks to it, businesses get to manage invoices and recurring subscriptions in less than no time, and collect online payments within the same system.

Cons: Good import options. No accounting jargon. Terrific user interface and navigational tools. Flexible invoice- and expense-management. Exceptional time-tracking tools. Plentiful reports.

Overall: FreshBooks is the site to beat when it comes to managing and tracking invoices, time, and expenses for the very small business that doesn't need full-blown double-entry accounting.

My experience was positive

Sep 07, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The functionality of the app is very easy and fast. I like the easy navigation and easy instructions.

Cons: Customer service did not answer my questions and was not able to find answers for me. They also had a long wait time.

Overall: Not a lot was just trying out something new

Great solution for invoicing

Sep 07, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Pros would be that it is easy to get invoice out and have the ability to collect funds based on the properties I send them to

Cons: It will not allow you to bill based on the apartment community of you wants to use this for a residential billing.

Very intuitive and easy to use.

Sep 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: FreshBooks has a flexible API, which means it can talk to a lot of other software. That list includes time tracking software, ecommerce software (like Woocommerce), payroll software and help desk software.

Cons: The biggest Con for FreshBooks is the pricing. Although it's reasonable and I do think it's worth it. However, the month to month fees can add up quickly over the course of a year for functionality that you can technically get for free or cheaper.

Good software to get you started

Sep 06, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use software that is mobile friendly. Helps make tracking expenses, invoicing and estimating easy.

Cons: Wish it had more of a CRM element to it too. Also I would love for them to add some form of project management suite, so that the estimate could be converted to a task list, shared our, monitored and ticked off, then invoiced

Overall: More organised and saved some time

Must have software for any business owner

Sep 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Foremost I should say the customer service is great, they often provide great response times... Ease of using the software is really good, and there are many helpful tutorials, even you could find answers from other forums and online places due to the sheer popularity of the software.

Cons: Nothing significant really, but there could be some improvements made to enhance the platform. I have been using it for a short period of time, so may be its too soon to comment on this topic.

A great solution for a Self employed person like myslef.

Sep 05, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's all laid out nicely and I can use the web version or the app. I can record time very easily as well send invoices.

Cons: I have to add taxes with every line I charge. I would prefer to aet it once and the app simply adds it to my invoices. If thag feature already exists, then the problem is that it's not that clear.

Overall: Organized and better record keeping.

FreshBooks PERFECT for Self Employed

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I work full time at a business, but I am also self employed on the side. I had been looking for software to be able to keep track of my business expenses, log my hours worked & to be able to keep in contact with my contractors, etc... Well thanks to FreshBooks perfect, I have done just that. It is so simple and easy to use, and helps me keep track of everything I need to for my self employment. It even has a program that I can keep track of my payments, send out invoices and more! I can't ask for anything better! I love my FreshBooks Perfect!

Overall: Easy to use invoicing, tracking & more!

Just what I needed

Sep 05, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It makes my life so much easier. Keeps me properly effective and the professional looking invoices male me look totally in control.

Overall: Fast and accurate cost accounting and invoicing.

There are some features I have not yet had time to get to know so I cannot fully appraise them. I am sure of they are to the same standard they are fine.

Great Product, Just not for me

Sep 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This is a great accounting software for those that do most of their business online. It was easy to use, great report templates, invoices, etc.

Cons: The price is what did it for me. I cannot sell a monthly fee to my clients when my company already utilizes QuickBooks, which yes has a cost, but it is a one time cost versus a monthly fee.

Overall: This is great for self-employed folks

Excellent tool for a solo shop

Aug 28, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The automatic invoicing makes it easy to make sure recurring invoices go out on time. Getting paid is all about sending out the bills and Freshbooks makes that part a no-brainer, especially when you're focused on getting the work done.

Cons: The software is a little light on the reporting side and it would be nice if it offered more basic accounting functionality.

Overall: Billing and financial tracking in a timely and efficient manner.

Great experience using FreshBooks. Really helps with simple day-to-day invoicing and tracking

Aug 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how simple FreshBooks is to use. We are able to generate and deliver invoices very rapidly to our customers. It is intuitive and works well for simple invoice sending and tracking. It's great that we don't need to change our existing payment gateways that we use and that it supports multiple gateways.

Cons: Probably the lack of integration capability so that we can send dynamic line items. We were looking for a way to move all of our dynamic invoicing to FreshBooks but haven't been able to add dynamic line items based on usage that is computed on the fly. For example, we wanted to charge our customers a certain amount every month, but that amount would change depending on their usage in our software. We were looking for a way for a callback to be triggered right before a charge to see how much a customer should be charged.

Also wish to be able to send "quotes" to customers that aren't part of the accounts receivables sections. Sometimes customers just want a quote that they can pay, however, we didn't want that added to the amount owed to us.

Overall: The software helped us easily deliver invoices, on-the-fly to our customers. While our product still has an automated billing solution built in, sometimes our customers wanted an invoice that they can pay BEFORE they are using our software. Freshbooks helped us capture that payment without us needing to add additional code to our software.

Poor UI

Aug 17, 2017
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: The app is consistent and provides 80% functionality. If you need the remaining 20% you need to invest into a proper in-house ERP.

Cons: The UI is a bit sluggish, our users had several crashes while using the software. The developer must invest in better testing and QA.

A former employer had this program that I used to do their bookkeeping. It automatically updated.

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I liked Freshbooks because I could use it from my desktop, laptop, smartphone and tablet. I also like the feature that I can either email an invoice which I normally use because I get paid faster or I can mail it which is slower and cheaper.

Cons: I feel limited to the amount of reports that I can create for my accountant. It also only allows for expense tracking.

Overall: I'm able to create reports quickly for my accountant and also at tax time. The benefits I receive are more time to do other tasks because everything is automatically updated.

Great, Simple Invoicing Software

Aug 15, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It takes what could be super complicated and turns quotes, invoices, clients, and staff into a manageable and pleasant experience.

Cons: The quote function is not as friendly as I'd like. I would rather not create a new client in order to be able to quote them, many times the person declines the work and I don't want them in the system.

Overall: I'm able to easily keep track of active hours, work completed, and running totals for clients that I'm able to share when it's time to get paid. The interface is simple and generally friendly, with a low learning curve.

I didn't care for Freshbooks.

Aug 15, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: It looks as though it's sufficient for some small businesses, but a bit oversimplified for many. Also, I sometimes want to manually enter checks I've written, etc., and have the transactions match up once they hit the bank. I didn't find a way to do this.

Cons: Too simplistic, and too heavily focused on invoicing. My business uses a separate invoicing system, so don't need that functionality.

Also, synch with Paypal account failed repeatedly

Overall: none. Tried it and quickly concluded it's not right for me.

Great Software; automated reminders

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: Great looking invoices and templates, flexible and industry proven in consulting and technology industry

Cons: Limited integrations, control of automated billing reminders limited, price not as competitive for what you get. Zoho invoice integrates better and is free for automated reminders and invoices so unnecessary to even pay for freshbooks

Overall: Ideas to utilize on other software that's more powerful and cost effective such as zoho invoice. Freshbooks should have a better and freemium model and capture more users

Freshbooks was easy to learn and use as a non Accounting oriented mind.

Aug 15, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Freshbooks' ease of use is fantastic. The cloud capability is fantastic as well, writing invoices from various locations is a definite must and it works out easy enough.

Cons: Customer support tends to be spotty. While the platform is quite intuitive most of the time, the few questions that may pop up weren't answered as quickly as would have been liked.

Overall: Ease of use and the ability to take my business truly mobile.

Helpful for people who aren't ready for Quickbooks

Aug 15, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Freshbooks is easy to use and intuitive where as using other tools can sometimes feel overwhelming and confusing.

Cons: Switching services is hard. If you aren't sure what program you want to use, then don't get too involved with this one.

Overall: It helped me invoice clients easier than doing it manually. It's also nice to know when clients received and opened invoices so I didn't feel bad about following up with them.

Simple and easy to use

Aug 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is easy to access across all of our accountants' devices and offers a variety of tools in a clean fashion .

Cons: There are so many features that it will take some time to get used to them all. Be sure to spend a few days getting your accountant used to the software before expecting them to deliver any important tasks.

I will be able to invoice with professionalism

Aug 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love the option of being able to send out invoices with no hassle. No searching in word or excel for a professional looking invoices. I don't have to keep up on who has paid me and who hasnt paid me. I know how much I have profited and where I need to work on to get to my goal. I love the options of being able to access anywhere and at anytime.

Cons: If I could add 5 more clients to the lite software price that would be perfect. Right now all I have is 6 customers but each week I am gaining more clients. But, I wont have a problem moving up to the plus pricing.

Overall: I can keep up with my profits. Send out professional invoices all at the same time. All I have to do is check over the amounts and it's done. I've spent hours prior to finding this software in doing my own accounting, then adding those amounts to the boring invoice in word. I didn't look like a professional business.

FreshBooks is perfect for my business needs

Aug 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I really the ease of use, the reports, the built-in credit card payments for my clients ease of use.

Cons: There is a lack of features in the mobile app, I cannot administer various areas as it seems only useful for creating invoices.

Easy to use

Aug 11, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: It¿s beautiful and really well designed. The invoicing, accepting online payments and keeping track of expenses couldn¿t be simpler

Cons: I¿ve been using FreshBooks for 6 years and love how the design, functionality, and platform has grown with me. It makes my life so much easier. I wish I had this when I first started my business!

Good but not the best

Aug 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Exceptionally user friendly, love the team collaboration tools, estimates, and projects. I really like it.

Cons: I feel that Freshbooks is missing some functionalities to make it more user-friendly for apprentice, for persons who are just starting to use it.

Looking to upgrade

Aug 10, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that freshbooks streamlines the processing of tracking time spent on various projects for various clients. I love that you can list a number of different projects underneath one specific client.

Cons: The only issue i have is that i am unable to figure out how to delete clients and projects that are no longer needed.

Great for a small business starting out. However, as my business grew, the software felt cumbersome

Aug 10, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Ease of sending invoices via email and being able to see who has viewed the invoice. Also great to see what clients are paying timely.

Cons: There is no way to search current unbilled time. Sometimes, I have to capture time that has been incurred but not yet invoiced. You have to go and review each day to find your time entries rather than just searching by client or project.

Overall: It was a great software to use when I first opened my law firm.

Easy & professional way to invoice customers.

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: very easy to use. very professional looking. user interface is thoughtfully designed & implemented.

Cons: I really wish that more than 1 client were available in the free version & i know that it's an incentive but that is what i like least.

Overall: Professional looking, easy to use & maintain invoices for clients.

Freshbooks Use For Time Management & Billing

Aug 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: FreshBooks is easy to use. It is very intuitive. It allows you to easily track time, invoice clients, and track expenses.

Cons: Not Ideal for Large Companies or Companies with Employees
High Price Per Month
No Payroll
No Tax Assistance

Quick and easy way to invoice

Aug 08, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I use the free version, which allows me to save invoices for three clients with recurring invoices. It's incredibly quick and easy and I like the layout and design.

Cons: I can't think of anything I really dislike about the service. It would be nice to have more than 3 clients free, but they have to do something for a business model.

Overall: Quick and easy invoicing

FreshBooks is perfect cloud-based accounting software solution for agencies.

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: - Ease of use for us and the customer
- Ability for users to quickly login and see outstanding invoices
- Ability to track revenue, expenses, and time
- Quickly follow up with bounced payments by re-running at a click of a link.

Cons: - A little more granularity on permission levels between users would be helpful.
- The inability to break out payments in multiple stages would be great. The down payment option helps, but it's not very intuitive.

Overall: FreshBooks has become part of our every day agency life. Every single invoice, recurring payment, and estimate is run through the software. We rely on it to integrate with our payment gateway and merchant accounts seamlessly.

Very easy to use

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It's easy to figure out and navigate through. Great feature to upload your receipts and attach to client accounts.

Cons: Hard to delete clients if they have projects attached. It always takes a while to find the projects and delete.

Overall: Easy to track time, bill clients and see when they paid.

Fantastic! Their customer service department is truly one of the best I have ever worked with.

Aug 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It show you the date and time that your customer viewed their invoice. This makes keeping up with A/R a breeze.

Cons: Not a full service accounting software. This would probably be okay for a small start-up as you can get basic P & Ls and balance sheets. It needs a bit more potatos with the meat.

I was very pleased by this software

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I loved that this software was so user friendly. I did not have to have a lot of experience. I picked up very fast and this was my first accounting software.

Cons: The least thing I liked is the price. I feel like the price could have been discounted a little more. However for the value it did make me happy.

Overall: I was able to take care of all my accounting needs very fast. The ease of use of this product allowed me to learn this software very fast also.

really good graphics and easily used

Aug 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: not difficult to use I am really thing about buying this and use it for home use and at least monthly

Cons: there is nothing I would change about this easy to work with not really any bugs and the support team is awsome

Overall: it is less likely to make mistakes if done right and if not then support is only a phone call away and very helpful

Know Where Your Business Stands

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We've used Freshbooks for over 2 years now. Simple to invoice, and easy to view expenses. We can see when our clients view the invoices, and even accept credit card payments online. When tax season comes along, we can generate all the reports out accountant needs.

Cons: We've had trouble importing invoices from our contractors who use Freshbooks. Also, we run into duplicate expenses when connecting to Gusto, which require manual modification. Better duplicate than missing!

Overall: Saves time invoicing and following up with clients. Know the status of our accounts receivable at a glance. Track expenses easily!

Excellent product, people and value make FreshBooks a must have for my corp.

Aug 08, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pared down so the key components are easy to find and use. Like Google web apps, they add functionality only slowly and when clearly needed (and clearly tested). Using FreshBooks for nearly 10 years has been a positive-only experience.

Cons: They have an entirely new design coming, I have seen it in beta. Until it comes out I could only really complain about one thing¿using FreshBooks to edit longer/complex Estimates. Formatting longer items / many items, is not great, the editor page is a bit basic. But it is utterly reliable and I know this has been addressed in the new version of the app (and meantime this is not a big issue).

Overall: For me, it is essential and efficient for easy recording and then invoicing of chargeable time.

Keeps Me Organized!

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Everything you will need is right there! This software helps makes sure all my bills are properly filed and invoiced on time without any issues!

Cons: It has everything you will need right there for you to easily navigate through your invoices. There are no problems

Freshbooks streamlines the process of tracking time spent on various projects for various clients.

Jul 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that I can combine time tracking with invoicing and an accounting app all in one. I can track my time and create invoices from that time, send out invoices, and get paid, all in one easy-to-use package. I bought it for the time tracking features, and I stay because invoicing and payments are so easy.

Cons: The fact that there is a newer version, but I wasn't included in the upgrade or asked to upgrade to check out new features. Also, as a Designer I am in need of more such as a portal where clients can login, online contracts, upload my logo vs showing Freshbooks logo. I want my clients to have a great experience working with me and a way to balance my needs. Freshbooks just handles invoices, where as I need more. I don't need a bunch of apps to get things done.

Useful

Jul 27, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Fresh books is a very useful software that allows our organization to operate effectively and efficiently.

Cons: We don't have a lot of complaints about the software as it meets all of our needs and it provides what we expect.

Great Product!

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Freshbooks is very easy to use that has a simple interface and gets the job done in a timely fashion.

Cons: This is a great product but the price is too high, I wish it was cheaper. Maybe i am just a cheap person lol

Easy way to send invoices to our clients and get paid!

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Has most of the functionality that we use.
We can track if the client has viewed the invoice.
We can send reminders. We can send estimates.
Overall very easy platform to use.

Cons: It was initially a little confusing creating different invoices with different currencies, but I got used to it and it has been great since.

Easy to use

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Unlimited access to data and it worked well with my operating system which is great since so many other programs have problems depending on location and operating system.

Cons: Does not interface with Quickbooks. It is time consuming re-entering information that was already entered once.

Very easy to use.

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Freshbooks emails invoices for you. Very user friendly and it was easy to get used to it. It tracks who pays and how much is outstanding.

Cons: Time it takes to load new clients, but once you do, it stores them for future invoicing. Also, sometimes the emails it sends out goes to spam, but it allows you to send a pdf.

Good tool for the small global business

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It helps smoothly run the small business with clients and partners in different continents and different timezones.

Cons: There was a problem with time tracking in this app until lately, but in the recent release this feature was added, so time-based project billing now works nicely. Professional looking invoices, more billable hours -- it really helps to earn more.

Freshbooks for Simplicity

Jul 22, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Freshbooks is easy to use, has simple interface, and gets the job done! It integrates easily with other applications though the support and API updates for Expensify are no longer available.

Cons: It would be nice if you could have more than one administrator. Often times there are a few people who need extended access to the financials and Freshbooks doesn't allow for more than one admin account.

Integration with Expensify is no longer supported.

Perfect tool if you want to follow up your payments for services.

Jul 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Freshbooks is really very convenient. Sending invoices are easy and quick. All in all, it does what it's meant to do and I'll recommend it to anyone.

Cons: Personally, I find it hard to accept the pricing of product. I wish it was cheaper. This isn't necessarily something bad, it's just a preference of mine.

Really great basic accounting

Jul 21, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love how you can send invoices right and accept credit cards, and import bank transactions automatically.

Cons: It's lacking in some more fleshed out features. For example, tab doesn't move the the next line, and you can't apply sales tax to a total cost, only individual items.

Overall: Financial organization for my business.

Its very smooth and easy to use

Jul 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the interface, its runs smooth and its very easy to use, I use this everyday and it just runs like a champ.

Cons: Sometimes there is a bit of a lag, I think thats beceasue sometimes there might be alot ofpeople on it.

Great Software/ Reasonable/ Feature Filled

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the fact that this software is cloud based and doesn't cost me an arm and a leg. Better than Quicken

Cons: Monthly Fee structure. The mobile app could use some work. I don't like the fact that I can't use this offline.

Software was fully functional and fairly easy to use

Jul 20, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It made billing and time tracking a breeze. When it comes to being a freelancer and doing hourly consulting work for companies it is my number 1 choice! It's easy to use and grows with your business. Also, the payment integration makes getting paid easy.

Cons: Some of the modules were not as intuitive as I would have liked, but it didn't take long to figure out how their workflow is outlined.

Overall: Easy time tracking, custom rates per customer, notes for each time log, automatic invoice generation, online payment options, notifications when the invoice has been viewed, accepted, and paid.

Who knew accounting could be fun AND EASY?!!

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: One of the easiest invoicing systems around. You're able to schedule reoccurring invoices, send estimates, invite your accountant to gather important tax information, reports, tracking, mobile app and more ¿¿¿¿ This software has saved me time, money and has helped the business grow. #ForeverFreshbooks

Cons: I can not keep credit cards on file for auto billing. This would save me from hiring a collections agency.

Easy to set up and receive payments!

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It was easy to set up and send an invoice to get paid. Plus I really liked that the invoices look professional. I was up and running in less than 30 minutes and was able to send out invoices right after that. Their support is also responsive and helpful.

Cons: It's very confusing if you want to sign up for their classic level that accepts Paypal. So overall, the only complaint I have with their newer interface is that they don't accept Paypal.

Great platform for small business owners.

Jul 19, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. I am a visual person and for me it has great functionality. Imports banking info safely. Overall a good product and not as expensive as QB.

Cons: Overall I don't have much to complain about. I do wish i could alter my invoices a little more. And the calendar and time tracking had more options or you could search in time tracking and zero out a client without having to go to each day...

Very great and helpful software for all to use.

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The solution is very easy to use and can be used by all with basic training. I can recommend this to anyone that is will to use it.

Cons: Some of the features need to be enhanced for effective performance. The software should allow clients to pay half for the product and the other half after delivery to them.

Excellent program. Easy to use

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I love the timer feature. I don't have to figure out how much time I spent on a project. I just hit go. I have the app on my phone so it's super convenient

Intuitive graphic and easy

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Using Freshbooks has been quite an amazing experience. I was able to start using the software from the first time I opened it. Its design made it really clear and easy to find the features that I was looking for as well as allowed my employees to be rapidly onboard. I also used it with some IPADs at work and the experience was smooth. I was also able to export the data that I wanted to a CVS file with ease.

Cons: Getting in touch with the team took a couple of days more than I would have wanted.
I also do not like their pricing system based on clients. Given I deal with multiple clients which are only one time customers, it seemed Freshbooks was pushing me to increase into their most expensive plans.

Nevertheless, there is more to FreshBooks than what has already been said: currently, the company is

Jul 18, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: FreshBooks is a reliable and fast accounting suite that turns otherwise complex financial management into an enjoyable experience. Thanks to it, businesses get to manage invoices and recurring subscriptions in less than no time, and collect online payments within the same system. In fact, FreshBooks enables Google Checkout, PayPal, and credit card payments, and integrates with a long list of business systems and applications that can streamline this process. With it, odds are good that you will unite financial control in a single system, and stop paying for the maintenance of complex software infrastructure.

Overall: Continue reading our detailed review to familiarize with all features and particularities related to the innovations in this system. We have also compared its capacity to other accounting programs featured on our platform, and we encourage you to check those comparisons for a better understanding of the program. There is also a great Freshbooks 30-day free trial that you can try out first

Clean, simple, and easy to use interface.

Jul 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: High level of customization. Very professional appearance. All aspects of use for administrator and client are easy to follow, read, and urilize.

Cons: I have no complaints thus far about my experiences with using FreshBooks. Maybe options for personalization to be increased?

Easy to set up and use!

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The ease of use. It only took a short time to set up. I like the customer support and the tutorials. I found it easy and useful!

New to freshbooks.. Userfriendly, overall great! I highly recommend!

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I absolutely love the fact that the price was good, it's easy to use and adaptable. My 14 year old has used it!

It's the best software

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I found FreshBooks early on in my entrepreneurial career so I don,t have any horror stories of other service providers to compare it to. That said, I can,t imagine having a better invoicing service. I, ve used it for three years and with two handfuls of clients and never once had an issue or complaint.

Cons: you can,t generate reports. Which means your accountant has to wrangle your data into a real accounting package. And your accountant can,t reconcile with it

Freshbooks has helped with direct client invoices and monthly income.

Jul 13, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Having automated invoices speeds up the billing process, and the recurring invoices free up my time for other business operations.

Cons: I wish there was an option within the recurring invoices to place a fixed hold and restart. Currently there is an option to stop a recurring invoice, but you have to manually restart it. There are several steps when refunding payments- it's not a huge deal, but it is a little time consuming.

Overall: Automation of payments, email invoices, easy tracking of income.

Good Product...Better People.

Jul 13, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The system is clear and straightforward. Many of the issues we've had with functions are clearly explained in content in the platform, so you don't have to go to Google for answers. That's a plus. But, by far, the reason we stay with Freshbooks is the Customer Service. You're given your Support Key in no uncertain terms and have someone on the line to help in a flash. The Key links you on the line to your dashboard where the issue is and it works great. We would have changed provider before this, actually a few times along the way, if not for the Support people there. They make the cost worthwhile. Honestly, any issue we've had becomes a laugh and a smile by the end of the call with their team. That's far more than I can say about 99% of the Support staff I've encountered elsewhere and proves, beyond doubt, that great call support is just as important as a great product.

Cons: The problems aren't many, but they're problems. The entire credit system, when to give one and what it may affect, is less than clear and I've had to train new hires on the system myself because everyone is still unclear about what "not to touch". The percentages seem a bit off as well. you should easily be able to fold one invoice into another for clients with ongoing work added to in new agreements. If they want a payment plan, it has to be applied to each dated invoice manually. At least that's what we've been told by every person we could find. Needless to say, it can be tedious to have to do this manually when using software. It'd be faster in an old ledger.

Great Product

Jul 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Freshbooks is one the best product to manage your clients and their invoice. Have good features to address small and medium scale revenue related problems.

Cons: Although I could not find any big issues as such still some more work can be done in search functionality.

Excellent

Jul 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I liked that at the time Freshbooks was a decent solution to send invoices to my design clients. Later features to add deposits (via percentages) and expenses were a nice add-on. There's even a plan (not on site, contact them) where you can get a small plan, where to start you can have up to two clients at a time to try out.

Cons: The fact that there is a newer version, but I wasn't included in the upgrade or asked to upgrade to check out new features. Also, as a Designer I am in need of more such as a portal where clients can login, online contracts, upload my logo vs showing Freshbooks logo. I want my clients to have a great experience working with me and a way to balance my needs. Freshbooks just handles invoices, where as I need more. I don't need a bunch of apps to get things done.

Freshbooks is a fresh approach to invoicing and using technology to help yourself.

Jul 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Dashboard is amazing. Gives one shot preview of what your outlook on finances are for the day.The dashboard is the best feature.

Overall: ease of use

Nice product, easy to use

Jul 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Product is easy to use, has a nice workflow for invoicing, charging, emailing and tracking payments.

Cons: The reporting features seemed a little lackluster. Searching was also a little difficult to find what you were looking for.

Very simple to use, rich in features.

Jul 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: One of my favorite things about this software is the easy to navigate portal. Very simple to run through invoices, and see total AR. Very intuitive.

Cons: I didn't have many complaints about this software, other than I believe they stopped utilizing our merchant services that we were using. Also, having to integrate with our CRM using a third party app, was a bit clunky.

Great program but...

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, looks pro, can get reviews from clients, caps at max but have lower plans so you can grow into it.

Cons: Can't have client pay half down, half on delivery. They have an odd workaround. With a software made for freelancers, and this being a common practice, you'd think they'd have this built in. They took years of people yelling at them to implement this feature and it's still goofy. Other than that, it's excellent.

Thank Goodness for FB

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I heard about Freshbooks on one of the podcasts I listen to and immediately checked it out. I am a photographer, graphic designer, and podcaster. I do a lot of "side hustles" and I desperately needed something to keep my financials in order- the old spiral bound was NOT cutting it anymore.

Cons: Fresh books doesn't have quite the inventory tracking that I could use. For my my side hustles it's great, but it's not something my full time job would be able to utilize.

Very user friendly. it's beautiful and really well designed.

Jul 11, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Good for Business I am selling Techs. Product good for money value and also its cloud based that must i love about it.

Works very well for our needs

Jul 11, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to us and organise the expenses. I have been using it for 6 months now and it basically is a game changer for me

Valuable product

Jun 27, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The help options where very informative and helped me move around with greater ease. The amount of avaible information wad great.

Cons: Search not great, I did not like the users interface it just didn't give enough options or ability to narrow search

Overall: Informative and I gained a great deal of knowledge and education. Able to use the information in real life situations to solve multiple issues and problems.

Great comprehensive product with all the functionality I need and a good design

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to get around both on desktop and mobile. Has all the functions I need as a small business owner with a reasonable price tag.

Cons: The search functions could be a bit better. I have a hard time searching for something and then when you click one of the search results you can't get back to the results.

Overall: Easier to invoice my clients and tax time is easier because my accountant has a login

I recommend this cloud based service to local small to medium size business owners.

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Small to medium size business owners seemingly are always looking for a simple and painless way to process their business related accounting requirements from revenue to sales and tax tracking. I recommend FreshBooks as a very good solution that meets their requirement for simplicity and robust. With the popularity of mobile, they also offer a mobile app to access their business accounting data from anywhere. They also allow collaborate simultaneous updates form a single business form for example their accounting team whether in-source or out-source.

Cons: I guess the only issue is to use this service does require an Internet connection in order to add, modify or update business accounting data while using this service.

Amazing software

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: How easy it is to use and learn! I was able to easily customize this program into our office needs, one of the easiest programs to learn and use! I would definately recommend this software for all your accounting needs.

Easy to use! with excellent customer support

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that I'm able to navigate easily between customers, invoices, payments, etc. The ease of use is so huge because I don't find myself in the program for longer than I need to be. I'm not spending unnecessary amounts of time looking for items or processes. In the event that I can't figure something out, I have called their customer support and have gotten a hold of an actual person almost immediately.

Great for follow ups

Jun 27, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The first thing that draws attention when it comes to FreshBooks is that it is used by over five million businesses to streamline time tracking and client invoicing. It is likewise ideal for freelancers that aspire to fast track their sales and collection and look more professional by custom-branding their financial documents with company logo and colors. We found out that the app's great success comes primarily from its amazing features and the flexible pricing plan that allows small and medium businesses from all industries benefit from its functionalities.

Overall: Organization

Impressive Software, Easy to Use

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love how easy it is to use on the go or at the computer. It's almost as if it knows what I need before I do. My husband and I run a small business, and I take care of invoicing on top of having a separate full time job, so FreshBooks helps us keep our ducks in a row without investing too much time!

Cons: I haven't found anything I didn't like so far. My only complaint is potentially that there's such a huge jump in the pricing/benefits. We are stuck using the-mid level subscription even though it's way more than we need because the lowest level only allows for up to 5 clients.. but I've found it's worth it.

resourceful

Jun 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: All of the functions within Fresh Books are quick and easy and easy to use on a daily basis. I like that my accountant can utilize it at the same time as I am using it.

Cons: There are too many updates within icloud and sometimes with 2 different offices some how some way we get kicked out and so it is a long process for us to validated again to use.

Online Accounting made easy!

Jun 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's like Quickbooks made for online! In my opinion, its similar to paypal (which i also love!). For as little as bucks a month, you can bill up to 5 clients - but since we are a little bit of a larger firm, we opt in for a month plan which lets us bill up to 500 clients!! It makes invoicing easier and is much better to keep track of payments! I also enjoy that once you first open up the program, you get a quick overview of the company's financial status. This is the 1st thing I enjoy seeing when opening up to see how our accounts are looking.

Cons: The only thing I dislike is the 30 day trial. Although we love the program at our office, I feel that 30 days isn't enough to provide a successful understanding of how the program works for other people who are interested.

Overall: It makes everything easy to use in one-click. There is a vertical panel to the left of the dashboard displays that is easy to navigate for certain areas of the site such as estimates, clients, expenses, projects, etc. It makes it easier than having to go through menus and find everything like other programs!

Very good in time keeping and was able to get the best results out of the product and easy to use...

Jun 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: New team tools and projests which are very intresting and turned financial management into an enjoyable experience.

Cons: There is no product or service records or no inventory tracking which i think is a big loss to the product..

Great software for new and existing businesses

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to see when customers view your invoices and forward invoices.
I also like the ability to set up recurring invoices. For one-time and recurring invoices, customers can pay online via Stripe or other payment portals.

Cons: Cannot track expenses in multiple currencies. I have clients in the US and Canada. Expenses on one project can often be in two currencies. Since the system can't track multi-currencies, I track expenses in Excel.

Overall: Free up more time to work in the business and spend less time on administrative work - like generating invoices and collecting payments.

Invoice for you.. and you.. and you.. Invoices for everyone!

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Need to make an invoice or take an invoice? Freshbooks does it all and more. The data it gathers from past orders and cost analysis saves time and money. For what Freshbooks has to offer and the ease of use, I'm surprised it isn't an industry standard.

Cons: Some of the data gets entered as two different items if the name is even slightly off, a slightly more intuitive software would be a great improvement.

Easy to use, and great customer service over the phone

Jun 14, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: How convenient it is. My company uses an ERP system that is tightly controlled and this software was the perfect solution for my new startup and I didn't want to go through 6-12 months of development work with a traditional ERP. It has enabled us to set up our accounting system very quickly, conveniently and reliably and immediately serve customers with full professionalism.