Who Uses This Software?

e-Commerce Businesses, Wholesalers, Small and Medium sized businesses.


Average Ratings

164 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $79.00/month
    See pricing details
  • Pricing Details
    Monthly and yearly subscriptions available to meet your business' needs.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • TradeGecko
  • www.tradegecko.com
  • Founded 2012
  • Singapore

About TradeGecko

TradeGecko is an inventory and order management platform for eCommerce businesses. Access order fulfillment, optimization tools, purchasing, and sales in one centralized inventory system. It is seamlessly integrated with with leading eCommerce platforms like Shopify, WooCommerce, Amazon and Magento.


TradeGecko Features

  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Multi-Store Management
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart

TradeGecko Reviews

Sales department is great. Support is terrible. No integration partners in New Zealand

Aug 17, 2017
3/5
Overall
1 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: Support is non existent. If you cannot handle the software integration. Stay well clear unless you have a integrator that has experience and is knowledgeable around trade gecko.

Overall: Wasted my money

Somehow it keeps getting better!

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: TradeGecko is constantly adding updates and new features making it fit existing needs and adding features that answer needs we didn't know we had! Very easy to learn, use, and teach to others. Favorite features include ability to add pack sizes, categorize and move variants, and just the over all ease of use. Not to mention, the aesthetics of the software are excellent.

Cons: I really have no serious qualms with the TradeGecko software. The only slight "con" I can think of is the rounding on Purchase Orders. While working on a purchase order fractions of a penny are acceptable (happens often when working with packs), however, when the purchase order is saved, the rounding changes the order total. Not a huge issue, but the actual purchase price doesn't always match the total Purchase Order price once saved.

TradeGecko covers 70 % of our needs.

Jun 19, 2017
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: - Different currencies
- Different warehouses
- Integration with Shopify
- Exporter apps (to excel)

Cons: - Integration with Shopify not well designed (not possible to select specific warehouses).
- Sales Order stages do not reflect distribution/retailer/customer needs (link to stock adjustment).
- PO's releases not well designed.
- Backorder features not usable.
- Importing bulk orders not possible.
- and probably more stuff.

I was ones invited for a long discussion with a business analyst to share our business, issue, needs, etc. Apart from sharing, there has never been any follow-up.

Overall: Fulfillment & Inventory

Amazing - business changing

Jun 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Cloud based, stock and customer management that seamlessly integrates our sales channels, suppliers, customers, and accounting plus much much more.

Cons: There are very few downsides to trade gecko. Possibly the ability to edit the pick notes etc to a format that fits better with our business. Plus it is the top end of the budget in price terms. This would be solved by allowing us to use 2 brands on the same platform to help spread the cost.

Overall: It is wonderful for integrating our front end sales channels with our physical logistics and accounting.

We used this program for 10 months and have now paid alot of money to change from it

Jun 06, 2017
1/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Has some good features and b2b, shopify link etc. we came from MYOB which had none of that, but after a years use with 5 staff hating it we could not continue with constant issues

Cons: Once you get into it. Trade gecko lacks even the most basic features. No credit hold. will not calculate accurate landed costs if your freight provider is different to your product supplier. reporting is a nightmare. all sales reports include tax, and are a "guide only" according to them. It doesnt have proper settings for xero link, so if you charge a customer freight it goes through as a sale with 100% gp. if you do a stock adjustment it just takes the amount out of your inventory, not to a stock shrinkage code. Worst part was no support in NZ, no partners who could help, and no training available. We spent a lot converting from MYOB to trade gecko (not including the trade gecko subscription), and have now spent more changing to something else that works for us. i would highly recommend having a good long trial with your own products etc before choosing this product

Overall: The only benefit was that we could export our years work into csv for another software company to onboard us easily

Solid product, awesome support!

Jun 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Seamlessly ties our systems into a neat little bow. Saves us a ton of time and prevents manual errors on our part - no more manual transfers of data from one system to another.

Cons: We have run into an occasional sync issue, but Trade Gecko's support jumps right into action to assist. And, sometimes the issue was simply a result of settings that WE entered.

Overall: Saves time and prevents manual errors.

We have used tradegecko since a year and we are really happy with the tool.

Jun 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use.
Great features.
The tool is always evolving.
Good customer service.
Good integration with Woocommerce and Salesforce.

Cons: Sometimes it is slow to upload new products.
Answer from customer service can be a bit slow sometimes.

Trade Gecko is the Best!

Apr 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Changed from 3 or 4 programs to do our work on only one program, Trade Gecko.
Ordering product is easier than ever!

Excellent app

Mar 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Cons: Email

Overall: It's just an awesome app that works well from day one. Never seen anything so wonderful. I'll continue to use this app forever.

Worst Program I use

Mar 22, 2017
1/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: The idea of it was great.

Cons: Everything else.

Overall: I have never had an issue easily resolved with Trade Gecko. Constant errors with integration and even specialists listed on their partner page couldn't help. Nothing but headaches.

Recommendations to other buyers: Don't do it.

Simple easy no stress

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: fast on chrome

Cons: slow on internet explorer

Overall: love the layout love the service. Only down side of things is that I find the website a little slow on internet explorer for windows but find it very fast on google chrome.

Recommendations to other buyers: Keep up the great work

Great software for SMEs and beyond

Feb 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Tradegecko is super easy to use and configure. They regularly add new features (without disruptions) and are super friendly.
Because we have an hybrid B2B and B2C model, the software is not perfectly tailored to our needs but it is way better than others we tried/investigated.

Trade Gecko radically changed our inventory system

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy and quick access to the inventory

Cons: During the first start up of the website, the stock adjustment is takes a longer time refreshing.

Overall: When we found out about TradeGecko, Our inventory system got a whole lot better. Every team members can use the inventory, which we couldn't before and is very useful.

Trade Gecko radically changed our inventory system

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: When we found out about TradeGecko, Our inventory system got a whole lot better. Every team members can use the inventory, which we couldn't before and is very useful.

Wonderful Software & Company

Feb 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like everything about it. It is user friendly and has a modern interface.

Cons: I have trouble with keyword searches. For me, they are hit and miss. it could be me.

Overall: The software is very user-friendly! The company is approachable and goes the extra mile to ensure you are pleased.

Recommendations to other buyers: I love the fact that I can easily take items out of inventory if necessary. I would like to see a button at the top near the name of the product stating that the product is out of inventory instead of having to drill into the main inventory itself.

Great Sales and Inventory Program

Feb 06, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Customer Support *****

Cons: Relatively new, has a lot of space for improvement.

Overall: This is a great program for keeping track of your inventory, it is a relatively new software, one of the reason why it is great is it's customer support. Prompt and sensible reply every time. 4 stars is because it has a lot features and functionality that could be improved.

Recommendations to other buyers: Try the software before buying, I'm pretty sure you'll like it.

Good supply management tool easy to use

Feb 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: ease of use (even in Russian)

Cons: Statistical tools could be better

Overall: Great application and very good service. It is easy to add new customers and follow the order status (draft, invoice, packing status, shipment, paying) .

Like a custom made order entry and inventory management system, without hassle and expense

Jan 29, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Does what it is supposed to - at a high level. The order entry component is smooth, integrates with the real world and requires minimal training. The inventory management component simplifies inventory management and provides us with all the information we need to manage inventory (no small task).

Cons: There is nothing I do not like about the TradeGecko platform or its team. It is a well-managed business is my fear it will be gobbled up by a leading accounting software company

Overall: The overall TradeGecko system is highly integrated, well designed, and operates without glitches. I never cease to be impressed how the TG team has anticipated every capability businesses such as ours need. Customer support is the best I have experienced in years. Rather than locking you into its own system, TG is an open system that facilitates working with other software and programs.

Two TradeGecko (TG) features are essential for us. For customer order entry, TG allows us to automatically import orders from our website, Excel files, and its B2B. Manual entry possible. TG generates attractive invoices, packing lists and enables easy e-mail communication.

Our supply chain is 5-6 months so inventory management is an essential 2nd feature. TG provides great functionality and is very easy to update. We always know exactly where we stand with inventory issues.

Reporting is a 3rd valuable feature. TG provides invaluable data on individual customer and products.

We don't yet integrate TG with our accounting and many of its partners but we plan to begin doing so in 2017.

Trade Gecko

Dec 22, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use and getting better

Cons: Few reports missing. Still entering addresses. Postcode search

Overall: Trade Gecko has been a really good system for us. The newly added features over the last couple of years have added to the ease. Still looking forward to a few more reports and if it ever reaches the point where we can add a postcode and the address automatically comes up for us to select that would be great for busy days and shows.

Good system for B2B

Dec 16, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Tradegecko is very easy to use, with a great with B2B system, and a good level of support... I recommend this one based on my experience.

Easy to use, value for money

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, nice UI and very intuitive.

Cons: Nothing.

Overall: Fairly intuitive to use and has all the functions and features we need. Customer service is excellent as well. Overall 10/10.

Recommendations to other buyers: Love their customer service.

Go and Get it!

Dec 10, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: My experience has been a good one. I keep changing my approach but the system have been very forgiving. I am excited to take this to the next level.

Excellent product and customer service

Dec 07, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive design, helpful support services

Overall: Simple to use, a comprehensive product with active, helpful support. I've been using TradeGecko for 2 years now and don't have any complaints.

No complaints!

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: So far, everything has been running smoothly. Had an issue with the barcode scanner, but handled quickly!

WordPress

Nov 28, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The only Problem i have is the connect to wordpress. I've see a better connection in the last few weeks. Can't wait to see a faster one!

Good base for a starting company and TradeGecko grows with you (via excellent customer service)

Nov 26, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Basics are OK. Their service is superb!

Cons: Logistics intelligence part could be improved somewhat (statistics on sales , replenishment tool)

Overall: The Point of sales system is good and easy to fill in and use. The Intelligence part (sales statistics, stock management / replenishment) needs to be improved somewhat to make it world class. But the best is their customer service. So far I have not experienced such a professional and quick reaction in the industry. They fix almost all my issues within hours and 24/7!

Recommendations to other buyers: Just get on it, I tried many before and after 2 years concluded they are the best value for money.

Good Product

Nov 24, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Good Package ....user friendly ...reports could be a little better. ...spreadsheets are a bit clumbsy and could be tidied up ...most reporting is good

Amazing Platform

Nov 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The best inventory system out there, I have tried all of the major ones and Trade Gecko is far superior in all aspects.

Good Experience for now

Nov 21, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: EASY TO USE, GRAT CUSTOMER SERVICE

Cons: VERY RESTRICTIVE REPORTS, POS AND SALES ORDER CAN BE MADE ONLY IN ENGLISH BECAUSE YOU CANT CUSTOM THE TITLES OF THE DOCUMENTS

Overall: Support have been great and customer service is pretty good. They don't have the best reports and some of them are not useful but is a good software.

TradeGecko Review

Nov 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The only software out there suitable for our needs. We researched a lot, and most are way to complicated for our little bussiness. Great stuff.

Very improving system

Nov 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I am enjoying using TradeGecko, it improved a lot over 2 years, that's is the period I am using it. There are still some things which could be easier to use, however customer service always try to help and answer within few days.

The best P.O.S. which works worldwide I experienced so far

Nov 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I tried many Point of Sales systems (VendHQ based in Australia and Stitchlab from the US) and finally moved all my business to TradeGecko. The system is easy to use and very much e-commerce ready. The only weakness so far is the inventory module (I am using Inventory Planner additionally which connects to TradeGecko for the data but costs another $100/M).You can also use the TradeGecko system but the Inventory Planner is just a tick nicer to see past monthly sales and replenishment needed. They are working on improving their Intelligence module so I hope they take care of that in the future themselves. So far i can only be very positive of the experience with this P.O.S. and also their service attitude (you get an answer almost overnight) and also more complex issues are solved in a few days by some mails back and forth.

a 5 star review

Nov 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use

Cons: you have to separate all your product pieces

Overall: It's easy to use and value for money. The system works well for a small to medium company. Support is great if you need it.

Recommendations to other buyers: no

Nice program

Nov 03, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Serves all our needs

Cons: none

Overall: This software is good for the applications that we need as a start up company we looked at several but this one well served our needs. Also like the updates and the ability to make suggestions that are listened to and alwas get a response back.

Recommendations to other buyers: no

Very useful with limitations

Nov 01, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Intelligence report is extremely useful! Being able to access TG on any computer is a huge advantage.

Cons: Smartphone app is limited. Browser-based software is somewhat slow requiring refreshes for up-to-date stock as well as pretty long loading times during navigation.

Overall: Tradegecko is a highly useful inventory software with some caveats. Since it is a browser based software, my company's employees can access the software and it's features from any computer or mobile phone (if they downloaded the smartphone app). But the browser based system is also somewhat slow and cumbersome. Browser refreshes are needed quite frequently to make sure that inventory stock are completely up to date but the refreshes take time to load and when you're in the middle of an order, it could be a frustrating to keep clients waiting.

On the other hand, the smartphone app is still limited in it's functionalities (for example I would love to access stock control on my smartphone so I can "receive" items in the warehouse with just my cellphone rather than running to my computer). The same goes for TG's main browser based software interface. But having used the service for almost a year, I do notice constant improvements (some significant, some incremental) to the service whether it's a new feature or a annoying interface that's been squashed. Customer service is responsive to queries but I do wish they could implement user-requested features quicker.

Another area of improvement is the POS interface. Currently, making a sales order is not very easy. I understand that this system is more suited for wholesalers but I wished it was designed with a retailer in mind. The ease of use is somewhat slow and clunky. Changing or return an order requires a whole series of hoop-jumping. It takes time to teach employees all the steps required for a sales order whereas other POS software are much easier and much more intuitive.

I would like to point out that the intelligence reports are particularly useful, saving a significant amount of time (and money) over traditional spreadsheets or the pencil and ledger method. It is highly customizable and easily sorted to display the information you're looking. I've never any problem finding the information I wanted in the intelligence report. I was always able to sort and customize the reports based on exactly what information I was looking for.

Overall my experience using TG is unequivocally positive despite the various caveats. I believe as long as the TG team stays responsive and alert to their user's needs and continues to improve upon suggestions, then I believe this software is highly useful for any business with inventory management needs.

Awesome for B2B

Oct 18, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: supports various routes to market. Constantly being made better. Cheap for what it is

Cons: few obvious things wrong, few technical issues, sometimes takes a few tries to get support to understand your problem

Overall: We're B2B distributors and wholesalers. Basically our sales people are taking orders via the app on their ipad. They can show customers what products we have as well as the pics look good on the app. We can invoice warehouse customers off easily as well as you can setup a hand scanner / barcodes to products. Account customers can login to our private portal to place the order like in ecommerce, which means our sales guys dont need to go there. We are currently configuring to work with Magento for our public ecommerce site. Quickbooks online integration is cushty as wel

Recommendations to other buyers: yeah, you can "fiddle" it to your needs if the functionality isn't supported.

the platform we are looking for

Oct 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It could help us filter the end users and focus on our target customer -- shopfitters.

Cons: still cannot bulk upload images by ourselves

Overall: TradeGecko is a perfect platform and exactly the right one we are looking for. We mainly use it for sales. Besides, the platform could also help us well organize our products and inventories, and make our B2B strategy efficient as well. At the same time, I would like to highly appreciate TradeGecko's support team. Danny is really nice and do helped a lot. I hope we will have a sound and long cooperation relation between our company and TradeGecko.

Recommendations to other buyers: No at this stage.

Excellent Product

Oct 16, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Love the error handling - ease of use - if errors occur a detailed sheet is forwarded for review - love the update ability which provides seamless integration with current products/variants online.

Good Professional Inventory System

Oct 06, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clear presentation of inventory all at one glance.

Cons: I have to click more buttons to check exactly where the stock locations are at. SKU name entered back-end may not be what I want to display on third party front-end in e-commerce site such as Shopify.

Overall: Inventory management is very comprehensive with detailed reports and clear presentation. I'm surprised it can even help us with quotations which improves our sales operations!

Recommendations to other buyers: Loading takes too long.

Revamped our online marketplace

Oct 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive and reliable

Cons: API limitations

Overall: Trade Gecko Completely Revolutionized our online Marketplace and website. We are now able to completely manage orders from 3 seperate online webstores and maintain a realtime streamed inventory like we could never do before just using Magento.

Recommendations to other buyers: no

Great Service And Valued Customer

Oct 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We Have Some Problems Using This System In Past And We Get Good Response From Customer Service. Good For App Sale As Well

moving systems to trade gecko

Sep 29, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use and customer support

Cons: have had to ask questions occasionally regarding some elements

Overall: We are moving our systems across to Trade Gecko due to it's ease of navigation and flexibility with data and stock control. We have found the intuitive system design and accessibility to be very user friendly, and easy to learn. After a very short learning process, we are able to import our stock lists easily, and have everything appear the way we want it. Most importantly, when we have come across an element of the system where we have required support, the Trade Gecko team has been quick to respond and very knowledgable - we have greatly appreciated being able to receive personalised service! Thanks for your support!

Great Inventory management tool!

Sep 28, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been using Tradegecko for the past 6 months and it has been fantastic. It has completely transformed the way we manage our inventory. Very intuitive , easy to use & cost effective. The customer support has been fast and very helpful.

Transformed Our Business.

Sep 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: everything

Cons: No Payment Module

Overall: Trade Gecko has transformed our business,before we where overwhelmed with emails texts and phone calls,by my customers. But now everything is so organised.
We tried so many other B2B apps, before Trade Gecko,with no success. And to top it all off,we get as part of the package,an awesome app,which we have on our iPads. We now don't need to take along any invoice books,or samples, when attending trade fairs,or when calling on our customers.
And one of the many great things about using the B2B app is that, we are able to personalise it
With our company logo's etc,so to all intensive purposes,it feels and works like we had it made Bespoke for ourselves.

There are so many other aspects to the software,such as stock control,weekly performances sent directly to my iphone,I just don't know how we done business prior to using this App.
And our customers can now order,at a time and place that suits them.

Lastly and of great importance to small business,the price,I challance anyone to show me an app,anywhere in the marketplace,that packs so many great tools,in to a software package,at such a great price. Thank you thank you thank you.

James O Kane
American Candle & Gift Company

Recommendations to other buyers: The Confirm button seems to be an ongoing problem with our customers placing their orders. So many of them have come back and said that when they press confirm nothing happens. I have tried this myself and it has happened on lots of occasions,it seems that it can take up yo two mins sometimes before it confirms and sends the order to ourselves. Thats about all I can find fault with its just a fantastic app,I know you had some initial problems last year,but as far as I can see they have now all been ironed out,

Wonderful Tool

Sep 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Easy to use

Cons: NA

Overall: TradeGecko has made my life so much easier at work. This software allows me to create quotes with ease and in a timely manner.

TradeGecko is now the backbone of our business

Sep 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: From invoicing, raising purchase orders, sales history and even checking our profit margins, TradeGecko genuinely is the backbone of our business. Using the simple system, we have now opened up 36 new export markets, managing each order with ease and a concise database of all of our customers. Very useful and great customer support - 10/10!

Very good for sales, but still need to better the production

Sep 22, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: It is a very intuitive and easy to manage system. Very effective and functional to make the orders, connect with the e-commerce system, register the clients, send out invoices, pack and ship the orders and so on.

Cons: But has limited option on the production field, like different options to control the stock, to see the incoming stock specified by dates and quantities, and to connect the production of goods with the stock on inventory.

Overall: It is a very intuitive and easy to manage system. We are a small 3 years old Brewery, growing every year and TradeGecko is our main system. Very effective and functional to make the orders, connect with the e-commerce system, register the clients, send out invoices, pack and ship the orders and so on. But has limited option on the production field, like different options to control the stock, to see the incoming stock specified by dates and quantities, and to connect the production of goods with the stock on inventory. On overall, is a very good system for manage the sales and order, but not as good for manage the production.

Recommendations to other buyers: On overall, is a very good system for manage the sales and order, but not as good for manage the production.

Great ordering software

Sep 21, 2016
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It really hits ALL the main points of what we need, especially the partial shipments and payments as well as item variables. It integrates with several other types of software. It's helped the business tremendously, and the data on sales is fantastic in streamlining where to put our efforts, what to stock, etc.

Cons: Some functionality isn't there....small things you notice when you use this everyday like we do. i.e. Reports print on multiple pages, for example, but don't have the dates and title of report on each page, or even at the top of the report. You need to screen shot graphs in order to print them. And needing to duplicate orders in order to edit them after finalization.

Set up is overall fairly straightforward, but some aspects, if you make a mistake you have to start all over again. Since we had no idea of our costing when we got this software going, we didn't set it up correctly.

Overall: Im a consultant for a small but quickly growing company that creates goods and wholesales them.

The company needed ordering software to track sales order drafts, orders, and invoices, as well as partial payments and partial shipments. The inventory has LOTS of variables. We needed a solution that could interact with online, but could also be done by hand since so much of the business is done face to face.

We needed something easy to use and attractive to look at that had good reporting and also graphs.

It was hard to find software that wasn't solely linked to an online store.

We're gradually adding a scanning barcode system for inventory, too, and are glad that will interact with trade gecko seamlessly.

Business Impovement

Sep 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Simple tutorials and very user friendly. Easy to add images, create contacts and manage inventory levels with multiple ways of doing so. Our inventory items don't change often but the amount we use of them is very revolving on a daily basis. Following along with my purchase orders and shipments allows me to know how we are doing and were our money is best being used.

Overall: Ive been using the system now for several years. I do things a little differently with the software and truly it makes it easy for me and my needs. I mainly use it as an internal tracking system for product inventory and service supplies given out to my technicians. It allows them to order as buyers through the B2B portal from our online e-supply inventory and receive their daily products needed to complete their tasks. I love how simple it make it for me in getting them ready for the day and also at the same time allowing me to track their usage on an individual basis.

TRADEGECKO

Sep 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: USER FRIENDLY GREAT CUSTOMER SERVICE

Cons: TIME ZONES ARE DIFFERENT SO CANT ALWAYS GET HELP UNTIL THE NEXT DAY

Overall: HAD USED QUICKBOOKS FOR YEARS TRADEGECKO SYNCED ALL CUSTOMER DATA WITH EASE INVENTORY CONTROLL WORKS WITH ACCOUNTING SYSTEM

Great Trade Support

Sep 17, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simply great and user friendly.

Cons: This software currently has no feature of products expiring date alert.

Overall: Tradegecko is providing us great value and good inventory management solutions. Tradegecko is the preferred choice.

Recommendations to other buyers: Products date expiration alert much be featured.

Tradegecko at Cheese Meets Wine in Hong Kong

Sep 16, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Using Tradegecko is very easy and straightforward. Great system to use for monitoring stock in all manner and forms with invoicing and delivery options easy to use. Awesome product.

Cons: not enough flexibility in tailoring/adj. certain feature to meet local country systems and your own needs.

Overall: The support up front is awesome all the way through to implementation. The Guys in the backhouse of Tradegecko follow you all the way explaining and help you iron out any issues you may have. The system turn your business around.

Recommendations to other buyers: I recommend to get the system, as the promise of upgrades and changes in future seems awesome.

Great Product, Great Support.

Sep 16, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Great on-boarding experience, even before we had purchased the product. Very helpful support from Michael & others as we explored the platform.

I have vendors drooling over my purchase orders.

Sep 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The side dash board is one of my favorites and works seamlessly within the program.

Cons: No priority vendor option. to be able to assign 2 vendors to the same item would be nice and set lowest price as default.

Overall: I use Trade gecko every day to run Logistics for the fire department. So many good features that work so well together. Inventory to Purchase orders it has it all. Update and improvements are always happening

Recommendations to other buyers: Work with it, Play with it, You'll love it

Great product

Sep 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: This is a program combining all in one. Satisfies our business needs and it is very easy to use. Thank you

Brilliant Inventory management and more

Sep 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's powerful, intuitive and dead simple to use and navigate your way around.

Cons: For a small to medium business the cost if quite significant but being able to accurately manage inventory and stock has an intangible asset value that is hard to quantify so it makes sense to spend money in this area of my business.

Overall: I've been using TradeGecko to manage inventory management now for over 2 years and it substantially better than what I was using before, and I also use a fraction of the tools and features available to me.

Excellent program that is constantly updated

Sep 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy to use, proactive customer service, reasonable price for the functionality

Cons: wish the app was accessible from all membership levels

Overall: Extremely flexible stock system with constant updates and extremely helpful customer service. Have had a few issues with invoicing under different tax laws for different countries and TradeGecko has been able to help with every issue, both with fixes within the current system and going into my account to help activate/de-active certain fields.

Great results

Sep 09, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple and easy to use.

Cons: none - it is perfect.

Overall: Easy and simple to use, exactly what my company and customer are after. Cannot complain a single it, and would recommend to anyone.

Great product

Sep 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I'm by no means tech savvy but Trade Gecko was very easy to learn how to use. We have been using it for over 2 years and have always been impressed. The customer support is so good I recently had a slight issue and they responded right away but I did not respond back and they emailed me again to confirm I got their email.

Cons: Nothing I can think of.

Overall: Overall I am very impressed with Trade Gecko. Like everything else it has its flaws but they are usually quick to solve them and as of recent it's been fantastic.

Efficient and easy inventory tool

Sep 06, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
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Pros: Very well intergrated between the inventory solution and B2B. Very easy to use and register new products. Always adding features and adapting to their customers needs (f.ex. alcohol levels, sizes, and lot packaging). Quick customer service that takes your suggestions and problems seriously.

Cons: In my field of business it lacks a couple of functions such as setting dates of expiration so you can see how many days there's left. This would be a very valuable tool in terms of keeping track of a large inventory with almost all different expiration dates. This could help me run campaigns on stuff I need to get out of inventory if I could put this in and get a live report of "xx days left on exp. date". Also integration towards more invoicing tools would be welcome.

Overall: My experience with using this has been very good. I mostly use the inventory functions to control stock and sales from local ware house and stock transfers. Haven't been fully able to utilize the B2B websales platform because it's difficult to get our customers over to use this solution as we're just one of many of their suppliers. Regardless of that, I use the B2B-platform from several other of our suppliers, and I love how I am able to see live stock, reserve and buy directly.

Great Product from TradeGecko

Sep 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Ease of use
Functionality/various features

Cons: Some reports are a little hard to generate e.g monthly movement/sales of range of variants

Overall: I was previously using a fragmented system to keep track of inventory in my stores. Update to TradeGecko and it has simplified the process and increased accuracy. Very easy to use, and support is always there to answer any queries I've ever had. Would recommend to anyone.

An easy-to-use, value-for-money program

Sep 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Cloud based! Easy to add products, can work in more than one currency with no problems, talks to Woo Commerce and Xero (plus others). I especially like the B2B wholesale ordering feature.

Cons: Nothing

Overall: I started using this software a couple of years ago. As with any inventory software, the initial set-up could have been awful with lots of SKUs, but that wasn't the case with TradeGecko. We had lots of support from the team and it was not difficult to get it up and running! Since then, I've continued to be impressed with it, the levels of customer service (when I've occasionally needed help), and the constantly evolving features.

This thing rocks, great company with great people making a great product.

Sep 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All of it. The whole thing.

Cons: Unfortunately great quality comes at a cost.

Overall: Great functionality and great customer support. Price-tag a little heavy for small businesses, but I guess good quality always comes at a cost. Still great product, would definitely recommend and definitely believe it's the best inventory management software out there.

Trading with TradeGecko

Sep 01, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cloud based, Ease of Use, E-commerce integration.

Cons: No drop shipping option. Editing the emailed invoices, SO's etc is not very easy.

Overall: Setting up and using trade gecko has been an absolute pleasure. Very easy and simple to use. Editing the emailing documents is not simply and could be made easier in my opinion.

TradeGecko Review

Aug 31, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Ease of use, flexibility, inventory management, front end aesthetics

Cons: inability to customise the front end that customers see

Overall: We transitioned to TG for multiple reasons, the most improtant being the inventory integration. They are constantly improving and changing the platform to keep up with thier customers needs and end user experience. Easy to use and does everything we need it to.

Recommendations to other buyers: N/A

Sody's Tradegecko Review

Aug 31, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Being able to upload all the products on excel and the Sku at the same time.

Cons: I wish that every time I start a new sale order the years of my date stay the same. For example if I was to choose 8/31/2016 on the next sale order it would be 8/31/2017. I would have to change that all the time.

Overall: I've been using Tradgecko for over two years now. I find the software easy to used and it save me a lot time. Searching products and modifying the products description is also and easy task. I used to input the products one by one and would take up a lot of my time. I would recommend Tradegecko to other growing companies.

Awesome Inventory Software!

Aug 31, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: It has a lot of great features and great reports. It's really easy to use and integrates well with the other programs we use for our business. The customer service is great, they get back to you very quickly and will help tailor the program to your needs.

Cons: I wish a few of the reports had more info, but I'm sure that's coming at some point.

Overall: We've been using Tradegecko since we opened and it's a great program. It's very easy to use and has a lot of great features. We're a wine store and we're able to use the program to manage our inventory quite easily. I've never used a better program for inventory management.

Recommendations to other buyers: Be sure to reach out with any questions, they'll definitely get back to you and help make Tradegecko work for your business.

Helpful easy to use tool

Aug 31, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: The simplicity and logic of setup. It does a great job of hand holding without infantilizing.

Cons: The reorder report is not well organized and I am looking forward to what they do on the intelligence side. There is some flexibility in reporting I know I want but am not sure how to describe.

Overall: I found Trade gecko to be intuitive and easy to understand and use. It allowed me to manage multiple warehouses and generate POs with ease.

Would be lost without TradeGecko

Aug 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Easy to use, and the App is great

Cons: I've only had a good experience

Overall: As a small business, TradeGecko has allowed me to expand my wholesale customer base with ease. I've used the App at trade fairs and it's made taking orders quick and easy

Recommendations to other buyers: N/A

A very comprehensive Inventory Management and Sales Invoicing software.

Aug 28, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Excellent response time, all requirements covered in terms of functionality, easy to set up and update.

Cons: Reporting function is limited. Should allow users to set up report formats and save them for later use.

Overall: Very easy to set up and get started. Covers all requirements for stock purchases, sales invoicing. Easy to correct errors.

Powerful Software

Aug 28, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: B2B Feature
Technical Support
Easy to Use

Cons: iOS app could to be improved.

Overall: Very useful software with great features.
I really like B2B feature, it's great for my e-commerce business.
The technical support is very helpful with fast response.

TG saved my life!

Aug 25, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Responsive, Intuitive, ffexible.

Cons: nothing

Overall: It seems like we have grown with this product Every single thing we need to have an additional feature or a tweak to an already existing feature, it always gets done intuitively. This is so amazing. Customer service is outstanding and so much responsive on a whole different level.

Recommendations to other buyers: Keep doing what you are doing!

TradeGecko has made a tremendous difference in managing stock and order fulfillement process.

Aug 25, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The tool is very user-friendly.

Cons: I have made some suggestions regarding new features but have no idea if they are on the roadmap or not or a potential timing of availability. For instance, Android sales app and the possibility to issue proforma invoices as part of the fulfillement process.

Overall: As a fast-growing small business I very quickly stumbled on the time-consuming task of managing stock and the administrative job of order fulfillement. As soon as I started using TradeGecko, I gained an extra day in time, simply because it is a very efficient and effecive tool to organize stock, orders and invoicing. I have not been using the tool to its fullest potential, such as the B2B platform, but am planning to do so in the coming months as I am expanding my business with sales agents and distributors.

Recommendations to other buyers: I integrated the WooCommerce app in my webshop and had some trouble synchronizing all products. The TradeGecko support people were very patient (it was a long process) and helped me set up things properly. Everything working perfectly now.

Easy to navigate

Aug 24, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The software is easy to navigate and fairly self explanatory.

Cons: Some of the numbers populate in odd ways but are easy to correct.

Overall: I use Trade Gecko on a daily basis for generating sales orders, invoices, and inventory.

Awesome App

Aug 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: - Ease of use
- cool integrations
- Customer service Rocks

Cons: - Variants do not have main part number on csv reports, shows blanks
- some new parts do not show up as sell-able immediately, have to wait.
- more and better reporting, more granular insights

Overall: I work with Tradegecko every day, it is fantastic! Combined with the ease of use and the amazing features, we love to be able to keep our inventory under wraps with TradeGecko. Our International department uses it daily and we maintain accurate inventory counts, we can provide reports on time and at a glance, and the business intelligence tools are awesome.

Recommendations to other buyers: Keep up the good work, we love it!!

Wholesale Inventory System - Exactly what we needed.

Aug 21, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: User friendly, able to have multiple locations, perfect for a clothing business with multiple variants of one style, no problems with the scale of our inventory with over 2000 items, integration with Xero, B2B platform (which I am still working on), cloud based - I can access from anywhere in the world, able to upload my inventory myself - this was a considerable cost saving.

Cons: Customisation of reports - they are continually improving this and are working on a couple of my suggestions - so this is a work in progress. Also, I would like to have more users for our plan perhaps a small fee for each extra user, rather then having to jump up to the next plan.

Overall: The team at TG have helped me customise our rather complex needs for our import wholesale business. They are continually working towards more options to make my business transactions more fluid, efficient and relative to our needs.

Recommendations to other buyers: Would recommend to any clothing wholesaler or retailer.

Excellence

Aug 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease of use

Cons: No scanning options

Overall: The customer support alone makes Tradegecko worth while. 10/10. It tracks our inventory effortlessly. Functions great for our b2b needs

Chemical sales

Aug 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: App, ease, email alerts

Cons: Limited users

Overall: I recently started using this to get a customer with multiple locations orders. It has been great. I will ALL my customer would use this

Almost OK, just one thing in the Net price calculation

Aug 10, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use

Cons: When updated the landed cost, Tradegecko should update profit also to know exact profit

Overall: Good but there are still some problem when changing the Landed Cost. So we cannot know exactly how much profit is.

Normally the landed cost will change when we receive logistic cost after 1 month.

Recommendations to other buyers: No

Great B2b platform, CRM & control for inventory.

Aug 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: - Backordering feature (allows you to plan according to your deadlines)
- Intelligence section ( allows you to filter information regarding your sales and purchase orders)
- B2B platform (Easy to use)

Cons: Id like more control over the suppliers. To control payments, invoices.

Overall: I`ve been using tradegecko for over a year now. It is a great platform to control your business. It allows you to plan your inventory needs, control your sales orders and purchase orders. It is a great tool and will allow you to reduce the time you need to manage your business.

TradeGecko supports our small nonprofit!

Aug 09, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
Likely

Pros: It's incredibly easy to use and with the app I was able to implement an inventory scanning solution that has increased our overall accuracy for outgoing patient supplies.

Cons: From time to time I find that I have to refresh in order to get an accurate inventory count. Ex. If a sales order is processed, I need to refresh my browser in order to see inventory in some items fall to accurate levels post the SO.

Overall: TradeGecko allows us to manage our inventory for our small nonprofit, CareBOX Program. We purchase inventory and accept in-kind donations as well so the features allowing us to capture our true cost of items (sometimes zero) is really helpful in managing our moving average cost per item. As the Supply Chain Manager, it allows me to focus in on soliciting donations for those items where we maintain a high percentage of cost to retail.

Recommendations to other buyers: Just refresh when you need to :) Overall its a great solution, even for a nonprofit who isn't in the business of sales!

Cost Effective System For I'ts Features

Aug 08, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: The program is very easy to use. Customer service responds fast and effective in comparison to other systems I have had experience with. The cost for the features it includes is acceptable. It allows you to have add ons (sync orders and shipment information for online stores like AMAZON, EBAY and other shipment programs like Shipstation). Also allows me to create orders using my iPad and iPhone while on the go (The orders automatically sync with the sYstem).

Cons: The program is web based. If you have no intenet It does not work. Remember most of the existing systems in the market REQUIRE web connection so I think it's not a big deal. The mobile app only works on Apple devices.

Overall: I have sourced about 3 months for a system that meets my business needs. My Business is mainly operated under consignment. The operations needed to be as time effective as posible to maintain a considerable margin. Other programs or systems had their features that could work with my business but NOT as effective like TradeGecko's system does.

Recommendations to other buyers: The best way is to test the program on the demo time with your bussiness operations. You will find it really works.

Excellent Software, Very Happy

Aug 08, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: There are two things that really stand out to me about TradeGecko. 1. The ease of use - learning to use the software and finding ways for it to do exactly what you want it to do was surprisingly easy. Any questions or difficulties we had were quickly answered by their customer service. 2. They are constantly adding new features!

Cons: The only complaint I would have would be on the Purchase Orders. Adding the landing costs is really helpful but when printing the purchase order it doesn't show the landing costs.

Overall: When first setting up TradeGecko we had a few worries. The structure of our company is unique and we were nervous (but prepared) that TradeGecko would only be able to handle a small portion of our needs. Fortunately, they have far surprised our expectations and their customer service has been impeccable from initiating our account to continually adding new features that help better our company.

Brilliant Inventory Management Software

Aug 08, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The B2B platform is great and we have very little downtime or issues with customers placing orders. The reporting is also very straightforward and is great for giving quick snapshots of your position.

Cons: Would like there to be a way to have customers get specific pricing without having to dedicate whole new priceless for them

Overall: I've been using TradeGeecko for 18 months now and it is a brilliant intuitive system. We are a drinks wholesaler and have a constantly rotating inventory and it helps to keep our stock in line.

Recommendations to other buyers: It's worth every penny. Streamlines your inventory and is very easy to manage.

Happy customer

Aug 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: most possitive that it is available in one blink of an eye.

Cons: That it is in English, think native languages in the countries where you operate with tradegecko would be a big improvement.

Overall: Everything new is not easy to use or to understand, even as something as easy as tradegecko to use. But the helpdesk by phone or by mail gives a real good support around the clock.
And the helpdesk or success manager really knows your account and the earlier questions.

Recommendations to other buyers: The diversity in the licenses, or what you need or what not, there could be a better customized intake program.

Best software for inventory control

Aug 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, include the shipping cost and import taxes to our inventory cost per item

Overall: We are a business heavily based on inventory and we found that this is the best software to control our inventory

Recommendations to other buyers: It would be nice to include a module for maintenance. We sell equipment that require maintenance and we have good control over our inventory but the after sale service for that inventory that you sell is still something we wish could be included in tradegecko

Useful Inventory Software

Aug 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: Our business has been using this software for about 3 months, and so far I am very pleased with it. Very easy to use, extremely functional.

A very happy customer

Jul 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It's laid out well and there are images of all products available.

Cons: I haven't found something I don't like yet!

Overall: The software is very intuitive and has all the features that are needed for comprehensive inventory control. It fits our business perfectly.

Recommendations to other buyers: No thanks

Love TradeGecko

Jul 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Super easy to use. I had tried about 3 other inventory softwares and this one had the least amount of frustration while trying to get up to speed.

Cons: Wish that inventory planning and forecasting was part of the software itself rather than having to sync with an app (and thus pay for another app)

Overall: Great experience start to finish during my trial period. Everyone was very responsive and willing to help

Something we've needed for our business for a long time!

Aug 17, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: It's very simple to use which is great for us as we need our stores to access this website. Photos with descriptions are great and the pricing is very competitive so that's a plus for us. Haven't had any negative experiences in using TradeGecko so far.

Vendor Response

by TradeGecko on August 21, 2015

Dear Yuldis, Thank you for the awesome review. We truly appreciate your support, and will be sure to continue to improve to serve your needs!

Overall well

Aug 07, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I had a problem with passwords and employees withholding passwords. Garry was extremely helpful in getting me into the account and helping answer all my questions.

Vendor Response

by TradeGecko on August 11, 2015

Dear Emily, Thank you for the awesome review, we truly appreciate your support!

Outstanding Customer Service and the Most Versatile Supply Chain Management Solution I've Found

Aug 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Trade Gecko has been a dream for my small business, and starting early has allowed us to track growth as we venture into national sales. I can¿t wait to look back over our records and watch how much we've grown in a few years. TG has offered us above-standard integration of inventory management as well as our costs of purchase orders, which factor into profit reports per item over time as a "Moving Average Cost" (MAC). As a manufacturer, wholesaler and retailer, we have been able to use this and the "Buy Price" per Purchase Order to track our cost of goods (basically, we calculate that externally and mark it in the Buy Price of an item in a fresh Purchase Order - the MAC is adjusted over time to reflect profit margins as cost of goods varies by batch).

One of the most exciting things about TG is their dedication to growth, which is based almost entirely off of customer feedback. We¿re very excited to watch the development of TG's manufacturer tracking services, which hopefully soon will allow us to calculate and track cost of goods by individual ingredient. As enthused community participants, TG has also given us beta access to cutting edge services that have already cut out our need for other 4th/5th party subscriptions. I feel like eventually TG will be our all around blanket production & sales management interface, and I look forward to that. For now, it's still more versatile than any other SCM solution I've tested, at least without paying $2,000+/mo, and as far as I can tell TG will remain useful as we grow through our business plan and even incorporate.

TG has also allowed us to seamlessly integrate with our complex Woo Commerce shopping cart, which we use across multiple sales channels within a Word Press server. TG can track sales back to the individual channel and automate reports to our customers that reflect the proper brands and stores. This has been invaluable to our growth and expansion, and will continue to be for years to come.

If you're frustrated and can't figure out which SCM or inventory management solution to choose in the vast sea of services, if nothing else try TG for their outstanding customer support. My favorite part about TG is that no matter what I need to know, figure out, or sometimes even invent, the staff is extremely patient and they know the interface in and out ¿ I¿ve yet to try to do something within reason that couldn¿t be done, and it's never taken a CSR more than 2 days to thoroughly teach me how to do it.

Vendor Response

by TradeGecko on August 11, 2015

Dear Sterling, Thank you for the awesome review! We are glad that TradeGecko has helped your business to grow, and we are happy to hear that the features have helped you to save valuable time in your business. We truly appreciate your support, and will be sure to continue to improve our product to serve your needs!

I've used a few trading platforms - this has been by far the most flexible and easy to use!

Aug 04, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pro's:
- easy to use
- flexible to new products, pricing, partners, etc...
- responsive customer service
- scaleable!

Con's
- Other than a communication issue with my accounting software Xero (which was picked up quickly and is being resolved as we speak) there are none that spring to mind.

Vendor Response

by TradeGecko on August 11, 2015

Dear David, Thank you for the great review! We are glad to hear that TradeGecko has met your business needs and we truly appreciate your support!

It is great in some ways and not great in others.

Aug 03, 2015
3/5
Overall
3 / 5
Ease of Use
2 / 5
Customer Support

Comments: There is no easy stocktake option and as this is an inventory system i believe you really need this. I have to manually stock adjust over 2000 items. It took so long. 3 full days to be precise. If there was an easy download and replied of figures I would have saved 3 full days.

Overall I really needed more help in a few areas as well as some basic training. Because we are not on a' premium' account we don't get phone calls. I think this is ridiculous when we are still a paying customer. The support wasn't there when I really needed it urgently. Waiting up to 24 hours for an answer on something urgent just is good enough. We are still a paying customer needing just a little urgent help sometimes and a quick 5 minute phone call is all we needed.

Maria is by far the best customer consultant you have there and I hope to keep speaking with her :)

Thanks for your time!

Vendor Response

by TradeGecko on August 11, 2015

Hi Emma, Thanks for your honest review. We'll be sure to pass your feedback regarding the on-boarding process and phone support on. Thanks once again, we appreciate your support!

Great product and service.

Jul 30, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Although lacking a couple of features, TradeGecko does what it says it does on the tin, and does it really very well. The integration directly to Xero accounting is a huge time saver. The interactions I have had with the team on a service / support basis have all be swift and positive.

I highly recommend TradeGecko.

Vendor Response

by TradeGecko on August 11, 2015

Dear Andrew, Thanks for the great review! We are glad to hear that the integration with Xero has helped you to save time in your business. We'll definitely be adding on even more product features in the coming months, so do stick with us! Thanks again, we truly appreciate your support!

Good - getting better

Jul 29, 2015
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: TG is still in its growth stage but I doubt this will last much longer (7/15). In just the last 6 months they have brought so much more to the table and increased all of its features. When we first got it there was a rough stage but that is now gone. I expect nothing but good things from TG in the future.

Vendor Response

by TradeGecko on August 11, 2015

Dear Riggs, Thanks for the great review! We are glad that the features have been helpful to your business, and we'll definitely continue to improve our product offerings. Thanks again and we truly appreciate your support!

Beginners dream

Jul 28, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have a limited knowledge of accounting and stock control. TradeGecko made it very easy to get up and running straight away. Customer Service helped me set things up the best way for my business and were understanding and explained things perfectly along the way. It's great to see service making a come back!!!

Pros: Easy, flexible and great service
Cons: Possibly a little limited for the larger more complex business, but that's not their target market.

Vendor Response

by TradeGecko on July 29, 2015

Dear Dean, Thanks for the great review! We are glad to hear that TradeGecko has helped to support your business needs! It's been a pleasure helping you get started on TradeGecko. Cheers!

After 18 months with Tradegecko

Jul 28, 2015
3/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: 90% of my sales are through consignment. In searching for consignment software, Tradegecko came out on top. Not because they specialise in this area, but because there seemed to be a distinct lack of consignment software out there that suited my needs (fashion industry). We worked for over 9 months to get a consignment work-around up and running, and overall I'm happy with the results.

Pros: The team was great to work with while establishing the consignment work-around and I appreciated that they worked with us so directly in order to establish the needs of consignment clients. One thing I really like about this software is that it looks good, and is easy to navigate.

Cons: It's expensive; about NZD $130p/month. That's a lot more than other software, for example my accounting software Xero is NZD $60p/month.

Inventory management and order processing made smooth and easy

Jul 24, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: When I bought my company it had a clunky website, paper invoicing and no inventory management at all. A few months later the website broke - permanently. We struggled to set up new business systems using a Shopify store and Xero accounting, but Tradegecko was the missing link.

Tradegecko is intuitive, flexible and has a growing list of really useful features. It integrates really well with the website and accounting package and is easily powerful enough to meet all our future needs. The pricing is reasonable and the help generally useful. A particularly useful feature is a wholesale B2B sales channel that operates in real time. The Tradegecko team is enthusiastic and appears committed to constantly improving the software.

Vendor Response

by TradeGecko on July 26, 2015

Dear John, Thanks for the great review! We are glad to hear that TradeGecko has helped your business. We will continue to improve our system, notably our wholesale B2B sales channel, so do look out for that! Regards, Alicia TradeGecko

Great platform

Jul 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very quick and easy to set up, user friendly and linked with Quickbooks. Works perfect for my organisation. Only cons that I found so far are limited editing options (forms) and inability to deal with deposits (need to use Quickbooks manually for that).

Vendor Response

by TradeGecko on July 26, 2015

Dear Michal, Thanks for the great review! We are always looking to improve our software and will be sure to pass on your feedback to our product team. Cheers, Alicia TradeGecko