Who Uses This Software?

Any organization with a lot of contacts and not a lot of time. An organization or individual that wants to personally keep in touch and wants to monetize their database more efficiently.


Average Ratings

20 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $50.00/month/user
    See pricing details
  • Pricing Details
    Free for the first month with no contracts.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Texting Base
  • www.textingbase.com
  • Founded 2012
  • United States

About Texting Base

Welcome to the product that saves you time and makes you money! Texting Base is an enterprise product designed to help you save time and make money. You can automate personalized birthdays and holidays, chat bi-directionally from any mobile device, create groups and schedule texts and do it all from a standard number, like a friend would. Reach your important contacts with meaningful messages and build the relationships that you need to be successful.


Texting Base Features

  • Analytics
  • Contact Management
  • Coupons
  • Keywords
  • Mass Texting
  • MMS
  • Polls / Voting
  • Scheduling
  • Shortcodes
  • Subscriber Management
  • Text-to-Win

Texting Base Reviews

Quick Support.

Sep 22, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to use.
I just have used Texting Base 2 months ago. So far I have had several clients from this service. Especially they support very fast 24/7 and they are so friendly. I will definitely recommend Texting Base to my friends and clients.

Cons: The webiste run slowly and it's difficult to delete a name from multiple groups. Please tell us why and fix it as soon as possible. Thank you!

Overall: I have got some clients from your service, SMS Marketing.

Implemented texting base in my business a few weeks ago and generated a lot in sales.

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It easy to use- user friendly and gets results. Alex also did a great job at helping me walk through the program.

Cons: I would say the site is a little slow but Ive heard they are updating the website to a faster service. Still recommend highly!

Made communication with employees after an emergency simple & affordable

Sep 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Texting Base helped me keep in contact with almost 200 employees in the Houston area after Hurricane Harvey. It has a user-friendly website, and I was really impressed with the customer service. One of the co-founders even called me a couple days later to check on my employees after the storm. I would recommend Texting Base to anyone looking for an easy and cost effective way to communicate with any sized group. I needed this service specifically for an emergency situation but look forward to using it for many other types of messaging within my organization. I started with the free trial, but will gladly continue using Texting Base going forward.

Textin Base is great! It's easy and simple. They really has excellent customer services.

Jul 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The product is very simple to use. Once you create your message template and contact list, the rest is history. All you have to do is schedule when you want your text messages to be delivered. The best part is the staff will help you with every step if need.

Overall: The ablilty to reach so many people witha click of a button.

I have been using it to stay in touch with my SOI for my Real Estate business

Jun 25, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the fact that you can set it and forget it. The automated texts go straight to their cell phones and they get it immediately. Clients will respond to a text even if they are in a meeting. The automatic feature is very helpful in Texas where texting and driving is against the law. Great to use from your desktop. I have already seen results from it and this is only my first month. The product support is fantastic and instantaneous. There may be other programs and apps out there but I don't think you will find any more rapid response than these guys.

Texting is the least intrusive of all the contact forms and is much better than phone calls when your client may be in a meeting or working on a special project.

I have a client who never responds to a phone call but has become actively engaged through texts. I have a listing appointment set up and she will probably be a buyer as well. To say that I am a supporter would be an understatement.

Cons: The only minor thing is the fact that it has a delay of about 10 seconds to process the request from the keyboard. Something you get used to though. Its the only drawback I know of.

Great Product and Customer Service

Jun 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Once the names were loaded the process to use was very simple. I sent out my first text and received a referral from someone the next day. Might I add this was from someone I don't have regular contact with, but this product makes keeping in touch so simple.

Cons: The initial set up was a little confusing but the customer service to guide me through that was excellent.

Overall: I get to keep in contact with people that I know. That way I stay in the top of their mind when it comes to real estate.

Just signed up-so far it's been extremely easy.

Apr 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Texting Base support has been amazing. They set me up, trained me and answered my many questions patiently!

Cons: So far I have nothing to report. Maybe the system could have less to learn? Once I get the hang of everything I won't say that!

Overall: I use it to geo locate my friends and market my team activities!

Fantastic Experience

Apr 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to set up and use.

My first message set 8 appointments.

User Interface is intuitive.

Service is amazing.

VERY effective!

Overall: This is going to increase business for me.

Surprisingly efficient and effective! Great tool.

Apr 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple and easy

Overall: Texting base has eliminated much of the leg work in keeping our employees and customers in touch and informed.

Game changer

Apr 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Having the ability to send a personal message to every client is perfect for the busy business person. Taking the time to individually communicate with hundreds of clients, (birthdays, holidays and even specials offered) without having to look up dates, is a game changer.
If you want a way to personalize your customer experience, and make customers think you have taken the time to remember all their special days. Get the free trial and see how awesome it is.
Great product and great outcomes. Excellent!!!

Absolutely amazing- wish Id had this YEARS ago!

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Texting base has been an absolute game changer in our business. It is user-friendly, phenomenal software, with tremendous customer support period I cannot recommend it to enough people quickly enough to do justice to the remarkable quality of this program

Great tool for follow up!

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's organized and easy to use

Cons: N/A

Overall: I started using Texting base about 1.5 years ago and boy has this platform helped me save time, money, and Clients! For a guy who is not the best with follow ups, this easy to use platform really helped me get it together. The team at textingbase is always there to help with any technical questions when ever I need them. I look forward to a long relationship with these guys! Thank you to all the great minds at textingbase!

Helped me win a contest!

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I used texting base to help me send personalized texts to all my contacts 3 times that day to remind people to vote for me with the link to vote. What a cool program and I know it was one of the reasons I won. Thanks Texting Base, you rock!

Best way to get your customers attention

Apr 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have utilized Texting Base to communicate with about 300 residents split between two Luxury communities...my biggest challenge, ALL COLLEGE KIDS!!! Texting base made if so much easier to communicate issues (rent payments, community maintenance, rental specials, etc) by sending the information directly to their phone. We utilize a management platform, but there is no text feature built in. Texting Base handled that for us!

I was skeptical but the response I got was surprising

Mar 29, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Personalization and the ability to schedule messages.

Cons: Picking a new number which isn't as a big of a deal as I thought. None of my contacts were offended or caught off guard by my first message from Texting Base. If someone called the number it forwarded to my cell phone. No big deal at all!

Overall: I found out about Texting Base after one of my friends who is in mortgage banking used it for sending personalized text messages for follow ups, holidays and birthdays etc... He told me that it was the best thing he could have done for his business and that he was relying on texting instead of cold calling his leads. I am old school I prefer calling people and knocking on doors but most people return my voicemails with texts these days. So I reluctantly signed up for Texting Base and I found out I had to pick a new number which I thought was a little odd. I messaged their support using their support chat and they responded immediately. The told me that in order for their product to send messages at scheduled times and avoid overloading my phone with responses that I'd need a new number. They explained that I can still respond from my phone using their mobile version and that I'll receive a notification when someone responds. They recommended that I send my first message explaining to my contacts that I still have my other number and that this my new business texting line. I was very skeptical but I was already here so I decided to go for it. I sent out my first message and personalized it with their first name to my real estate leads about an open house I was having on Sunday. It was pretty nifty everyone got a message that unique with their first name and I was surprised only 12 of 343 contacts opted out. I had positive responses from almost everyone and I knew who to expect from the open house and who wouldn¿t be coming. My attendance doubled from the week before and I couldn¿t be happier. Bottom line: Texting Base works!

Recommendations to other buyers: Reach out to their support staff via chat. You will most likely get one of their co-founders and they will get you set up including uploading your contacts for free. They coached on my how to send my first message and how not to be so formal in my message which is why I think my results have been so great. Their support staff is excellent they respond immediately which is why I felt compelled to write this review.

I was very skeptical but Texting Base works!

Mar 29, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Personalization and scheduled messaging.

Cons: Picking a new number but it's as big of a deal as I thought. None of my contacts were offended or caught off guard by it and if they call me it forwards to my cell phone number.

Overall: I found out about Texting Base after one of my friends who is in mortgage banking used it for sending personalized text messages for follow ups, holidays and birthdays etc... He told me that it was the best thing he could have done for his business and that he was relying on texting instead of cold calling his leads. I am old school I prefer calling people and knocking on doors but most people return my voicemails with texts these days. So I reluctantly signed up for Texting Base using a

Recommendations to other buyers: Reach out to their support staff via chat you will usually get one of their co founders and they will help you upload your contacts. They will also show you how to get the best results. They coached me on not being so formal in my text messages. I would not have been as successful without their help which I why I am writing this review.

Really like it and have had success

Mar 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great price and easy to use

Cons: None or I would not use

Overall: Eric is very personable and knowledgeable. Product delivers ROI exceeds cost by far. Updates, improvements and upgrades have been constant

Recommendations to other buyers: Use it to grow your business

Best Texting Product I've Seen

Mar 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy, powerful and affordable

Cons: None

Overall: I switched over to Texting Base after having issues with my previous provider.

The system is easy to use, powerful, effective and the service is amazing.

Recommendations to other buyers: The more data you have, the more sense TB makes

Fantastic Tool

Dec 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Texting Base is easy to set up, easy to use and extremely helpful.

I've made more money with this product than any other single type of marketing I've done. My customers respond well and I recommend this to any marketing executive or business owner looking to give sales a boost.

Product is easy to use, powerful and personal. Service is literally 24x7

Jan 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I signed my mortgage business up for Texting Base after seeing the product. The CEO Eric Beans walked me through the demo and assured me he would be my point of contact.

For a change those weren't words. I work with Eric on campaigns when I need him, including weekends. I've been able to double my average loan output in 6 months (from ~9 to 19 loans/month for our team). There could very well be other factors, but I also realize how much this product has helped us.

We spent $60/month for up to 1500 messages. Now we are building our database and I feel I have a lot more control over our marketing without blowing money and hoping it works.