Cobalt Silver

5 / 5 5 reviews

Who Uses This Software?

Marinas (boat rentals, slip rentals, etc.), campgrounds, lodging properties, activities (rafting and snowmobiles), sports camps.


Average Ratings

5 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $89.00/month
  • Pricing Details
    Flat rate, no matter how many sites/rooms.
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Arzada
  • CobaltSilver.com
  • Founded 2014
  • United States

About This Software

Cobalt Silver is a full-featured cloud-based system that is used by many campgrounds, boat rental operations, and activity companies. The system is offered in 3 licensing tiers so you can get exactly what you need at a great price. Some key features include: Retail Sales, Pre/Post Stay Emails, Payment Reminder Emails, AR Statement, Financial Data Export (QuickBooks, etc.), Occupancy Report, Extensive Cancellation and Discount Options, Minimum Length of Stay, and many more!


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Cobalt Silver Features

  • Activities Booking
  • Booking Notes
  • CRM
  • Guest Management
  • Multiple Rate Plans
  • Online Booking
  • Payment Processing
  • Promotions Management
  • Revenue Management
  • Single / Group Reservations
  • Third Party Booking

Cobalt Silver Reviews

A retirement business

Apr 11, 2017
5/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality

Comments: After purchasing a campground in beautiful Wisconsin, and handling reservations via a lotus sheet during my first year of ownership , I knew I had to find a solid reservation software on line with training and ongoing suppose I could count on. Colbalt Silver has come through in flying colors. No longer do I have double bookings or lose registrations. The system keeps them all for us. This year we are implementing our store merchandise and it allows us a quick transaction so our campers can get back to their campfires. I highly recommend both the software and support from this group.

Cobalt Silver Has Been A Huge Success For Our Operations

Jul 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ergonomics, detail of functions, seamless integration with website, processing speed, security.

Cons: Reports are sometimes skewed when converting to Excel.

Overall: From initial parameter requirements to end development, the Cobalt Silver team have been meticulous in attention to detail during the development of our reservations software.

Recommendations to other buyers: Development team was a pleasure to work with and was expertly aware of our business environment.

Great All Inclusive Product!

Jul 15, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The Support Ticket system is great, I get a copy of the Support Ticket soon after I send it so that I have a copy to follow up on. The Arzada team then sends all communications concerning that ticket within the same form so that all changes and completions are together in the same ticket. Helps keep track of the progress and details. As the Administrator, I also love that I have control to change most of the system to suit our company needs myself. If I don't have the ability to change a certain part of the system, I just send in a Support Ticket and the Arzada team helps me out.

Cons: Upgrading to a different version was a bit of a process, but we had a very old version when we first started with this system - plus we had a lot of databases to upgrade. I don't think next time will be as much of an issue.

Overall: The Cobalt Silver system is very user friendly and really easy to learn. The web-based solution is all-inclusive and meets most of our requirements as a large company regarding reservations, accounting and reports. The customer support team is extremely helpful and they work hard to meet the needs that we have for our 17 properties set up in Cobalt Silver. Our system has been customized to suit our needs with camping, houseboat rentals, small boat rentals, cabins, snowmobiles and rafting. They provide responsive online reservations for all of our properties specific to each certain product that we carry.

Recommendations to other buyers: If you have any issues with a certain area of the system or you have a new idea that you would like to implement, Arzada will propose a programming solution to make your user experience better (ie, new Reports, Customer Relationship Management etc..). You will just have to communicate your needs to them, they are willing to help in any way! I gave the Features and Functionality a "4" because there are always ways to improve our system as we expand our business.

The right choice for your business

Jul 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Cobalt Silver is a very robust system that maintains a easy level of use despite the large amount of features. It's linear when needed and appropraitely varied when a task requires many potential solutions.

Cons: I realy don't have any issuses of note.

Overall: I use Cobalt Silver every day, as well as my entire team. We're all incredibly pleased to have such a powerful tool for our business.

Recommendations to other buyers: I believe Cobalt Silver is the right choice for businesses. Their customer service highly respects requests and moves quickly to resolve issues.

I have used it on a limited basis.

Oct 07, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: for what i have used it for it seems to do what is needed