Who Uses This Software?

Autopilot serves startups, SMBs, and enterprise alike. Existing customers span B2B & B2C in high-tech, SaaS, e-commerce, and financial services globally, including Crunchbase, Lyft, and Microsoft.


Average Ratings

32 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Autopilot
  • autopilothq.com/
  • Founded 2012
  • United States

About This Software

Inspired by drawing campaigns on a whiteboard, Autopilot helps you create automated marketing journeys by dragging and connecting shapes on a visual canvas. With native integrations to Salesforce, Twilio, Segment, Slack and Zapier and the ability to connect to 800+ purpose-built tools, Autopilot empowers marketers to nurture relationships and personalize the customer experience across email, web, SMS, and direct mail channels. Join over 40,000 marketers growing fast on Autopilot. Try it free.


Autopilot Features

  • Analytics / ROI Tracking
  • Campaign Segmentation
  • Channel Management
  • Contact Management
  • Content / Blogging Platform
  • Direct Mail Management
  • Email Drip Campaigns
  • Landing Pages / Web Forms
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Multivariate Testing
  • Referrals / Affiliates
  • Search Marketing
  • Social Marketing
  • Website Visitor Tracking

Autopilot Reviews

One of the most complete marketing automation tools

Jun 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Autopilot is one of the most complete marketing automation tools.
It includes everything from email capturing widgets on the website (via chat popups and forms), setting up email campaigns, sms sending, custom lead scoring and much more.
Also, the ability to create journeys that represent an entire automation flow is very convenient.

Cons: It lacks the option to access certain features of the app with one click (like the email templates feature, or the notifications feature).
It also lacks the ability to BCC someone on the emails sent through the platform (so you can keep a copy of the exchange on Pipedrive for example).
Last one, is that the Proactive headsup feature definitely needs to be more customizable in terms of when the headsup messages are triggered (e.g. trigger on 2nd visitor session, after x minutes on page, after y minutes have gone by, etc.)

Best Automation System I've ever used!

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I've used many system and Autopilot by far is the BEST! The visual journey creator makes it so easy to create programs. Also, the integration with Salesforce is FANTASTIC!

Strong marketing automation platform

Feb 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Offers email marketing & marketing automation. The application has an easy to use workflow tool that allows you to define customer journeys to define the actions that will happen at each interaction following a visitor subscribing to your mailing list. It also provides visitor tracking on your website and a capture widget to place on your site.

Cons: It does not have a form builder and you must use a third party form provider with it.

Overall: AutopilotHQ provides a comprehensive suite of marketing automation tools that have greatly enhanced our firm's inbound marketing strategy.

Setting this up now...

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: And it is a breeze to work with. I especially like the video tutorials and the simple layout tool to make planning the journeys easy.

Solid email marketing tool

Dec 15, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: If you're looking to create automatic email marketing campaigns, I would highly consider taking a look at Autopilot. They let you customize when/how specific emails are triggered to segments of your userbase.

Automate your Customer journeys like never before!

Dec 06, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Pros: Automation, of everything you can imagine for where your customers/clients are in the journey of your organization.

Cons: Cost is a little inhibiting for smaller orginizations.

Overall: Just in the short time of implementing Auotpilot on our website and various places our capturing of customer's information has more than tripled. This has allowed us to track where they are, where they've been and helps us figure out and track where we want them to go. If you want to take your tracking of customers to the next level be sure to check out Autopilot. It's been a game changer.

Simple and robust marketing automation

Dec 02, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Marketing automation - you probably need it.

Has it been accessible, easy to setup, and affordable. Not really.

Enter Autopilot. I was skeptical that such an inexpensive and simplified marketing automation platform could achieve our fairly complex marketing automation needs (a/b tested email campaigns with sub-funnels based on main funnel interaction, etc.) but was pleasantly surprised to find that it not only sufficed, but made it a hell of a lot easier to configure.

Customer service has been top notch as well. Even though the platform is simple, there are inherent complexities when automation is involved. The support team has handled my questions really fast, and with thorough explanations and further resources.

Thumbs up! Shout out to Mr. Sharkey.

Easiest Email Marketing/Automation tool I've used!

Dec 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've used 5 different email marketing/automation tools in the past few years. Autopilot by far is the easiest to use and easiest to set-up. We were up and running in less than two days!

To top it off, I am very impressed with their customer support team!

I'd highly recommend Autopilot to anyone who wants to get started with marketing automation.

Absoutely Fantastic!

Nov 21, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: One of the easiest webapp to use for email automation. Very user friendly, and integrates with almost everything. My favorite aspect is the phenomenal customer service! Even on off days, I was able to get things done through their support team. Great going guys!

Easiest Marketing Automation System on the Market!

Oct 31, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Drag & Drop interface is like no other. Our team was up and running with a few days vs a few months with a previous competitors platform.