Zoho Campaigns

4 / 5 49 reviews

Who Uses This Software?

Supported Countries: Asia, Australia, Canada, China, Europe, India, Latin


Average Ratings

49 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month
  • Pricing Details
    Payment can be made based on Email Credits and Subscribers for each month.
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • Zoho
  • www.zoho1.com/
  • Founded 1996
  • United States

About Zoho Campaigns

Zoho Campaigns is an email marketing software for small to midsized business to automate entire marketing process - from managing your email campaigns to maintaining your mailing lists. Thanks to the integration with Zoho CRM you will have the right info when you need it. Engage with your customers anywhere with social campaigns on Facebook, Twitter and LinkedIn.


Zoho Campaigns Features

  • Auto-Responders
  • Behavior Driven Rules
  • Bounce Tracking
  • CAN SPAM Compliance
  • Click-Through Tracking
  • Contact Database
  • Drip Campaigns
  • Event Triggered Email
  • Image Library
  • Mailing Frequency Limits
  • Mailing List Management
  • Multi-Variate Testing
  • Newsletter Management
  • Spam Check
  • Subscribe / Unsubscribe
  • Survey Management
  • Template Management
  • Unsubscribe Database
  • WYSIWYG Email Editor

Zoho Campaigns Reviews

Campaigns made our life(email sending) easy

Sep 21, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the automation part the most, we can just schedule a email and one shot it is sent to all the people in the list. Adding contacts to the list is easy.

Cons: While I like the software's dashboard, it has no visuals. Could be a bit more interesting. The campaign emails apparently land in promotions tab, that is one thing we had to struggle with. We got the list add us to their address list before using campaign.

Overall: Bulk email sending has been a joy!

Very easy to use. Works perfectly. Have all the required features on the product.

Sep 19, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Simplicity, ease of use, all basic functionalities covered. Good sync between other Zoho Apps. Mail delivery is also good. Good analytics dashboard.

Cons: UI can be improved for this. Also, the contact management page can be improvised. Also, the mobile app need to be improved.

Overall: Able to email to many contacts at the same time. No email delivery issues. Ability to sync with other Zoho products as well!

Great for the costs, but missing a few key features

Sep 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Super easy to use and functional. it is basically idiot proof, and this is coming from a total tech idiot. The quality for what it was is great too. Very Very inexpensive for the amount of emails you are able to send.

Cons: It wasn't able to track and follow up. So I wanted a system where is someone didn't click a link they would then be sent a follow up email. This is not a funnel system like Confusionsoft or click funnels this is just a straight up competitor to the free versions of Mail chimp but you can send more emails and have a few extra features. and you had to manually create the new list of people who clicked the link....so it does give you the information but no automation. But you can automate emails like one after the other just no automation in separating who gets what second email. The whole list get the same email or they don't

Overall: ability to easily create emails without all the HTML requirements of other email systems.

Zoho Campaigns Review

Sep 06, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Pros: It is provided by the Franchise office with our fees so I do not have to pay anything for the product.

Cons: This product is cumbersome and I have found it extremely challenging to work with. It does not coordinate well with my email application. The templates do not easily load or transfer. I have been unable to use it for any campaigns and am paying for mailchimp instead.

Slower than Mailchimp for large lists

Aug 15, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: We use several Zoho apps (like Mail, Forms, CRM, etc) and I liked that Zoho Campaigns could tie in with everything. It was pretty easy to setup our account, add in our email lists and start creating a new campaign. If you have a small email list I would whole-heartedly endorse Zoho Campaigns.

Cons: We have a large email list and it took almost *a full day* to send out our email campaign. Having been used to Mailchimp, I was shocked. Mailchimp can send thousands of emails in minutes. Zoho Campaigns trickled out. Which was frustrating because our email list consists of schools and corporations, and we aim to send them at specific times. Because Zoho Campaigns took so long, the emails were going out in the evening and overnight which ruined our open rates.

Overall: It was easy to setup and start using, and you can use their templates and layouts to quickly create your campaigns. But the send rate was super slow and it took almost 8 hours to send one email to our entire list, which Mailchimp can do in minutes. We had to switch back to Mailchimp to be more effective.

Zoho Campaigns is a Pain - but expected to get better

Jul 12, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Sync's with Zoho CRM really well allowing you to see who clicked and call as a result. The sync is not just for adding/removing subscribers but you can also notify your sales reps automatically when someone clicks and the clicks contribute to the lead score.

Cons: The UI. After using MailChimp which is probably the best UI, zoho campaigns is not good. Also the email composer/editor feels limited. Also, there's extra steps to avoid being marked as spam. Also, "Automation" a contact/lead clicks don't update the SalesSignals in zoho crm nor the lead score.

Overall: zoho crm integration

Works, but limited templates

Feb 01, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: ZoHo built a decent system for sending mail, but I wanted to have some really professional templates to send to my contacts and the selection was lacking. There are other services out there, like MailChimp, which have very professional email templates and are free (in exchange for having their logo in the footer) .

Excellent usage

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: One of the easiest and most accurate CRM system available right now in the market. A must have as sales tool

Emails that tie in directly with your CRM

Dec 13, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The fact that this syncs & integrates seamlessly with Zoho CRM makes it a must for Zoho CRM users.

Cons: It takes a little while to figure out the ins and outs and understand how and when it syncs, but it's worth it!

Overall: We started using Zoho CRM and needed an email newsletter (listserv) software to go along with it. Zoho Campaigns integrates with Zoho CRM, so we can sync between the two. We use Zoho Campaigns to send emails to a specific group of contacts - for example: if we want to send a Thanksgiving newsletter to all of our clients.

Templates are easy-to-use, or you can create your email from scratch.

Like Zoho CRM, there is a learning curve, but it's worth taking the time to learn how to use it.

Great value and functionality

Dec 09, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's economical, easy to use.

Cons: Lack of templates to choose from.

Overall: I've used Zoho Campaigns for years. The functionality is solid and the value is unsurpassed. To my knowledge, they are the only company with a free platform that allows you to become accustomed to nearly full functionality and grow into a paid program. I've found their paid programs are significantly less than the large competitors. Excellent product that's worth a try!

One of the best emailing campaigns

Dec 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Not as known as others, but Zoho Campaigns is a very simple and powerful Emailing campaigns. Good design tool, customer segments, reports and statistics.
Associated with Zoho CRM, you get a unique integrated platform which allows you to do a detailed follow-up of the different Marketing Campaigns.

Good system for sending emails

Dec 09, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Price (free version) and the pricing after free is reasonable too.

Cons: A bit tricky at first getting used too, could be simpler.

Overall: Zoho Campaigns offers a decent mail system for free. We don't have a huge subscriber database so the free version does what we need. It's not super easy to use at first, but once getting used to its perfectly fine.

The get the job done

Dec 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We prefer another software to send emails and time everything perfectly, but Zoho does a great job updating the contacts in the CRM

I love zoho campaings

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: is it easy t use

Cons: no one

Overall:
Zoho campaigns has helped me a lot with digital marketing, it is very easy to use in addition to the design and I can also track who open my campaigns and get metrics

Zoho Campaign makes your email marketing easy

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy-to-use and powerful, free version for small businesses or if you want to try it before purchasing. As well, automation and link to social media.

Cons: Some pre-established templates aren't very pretty (but you can, of course, create your own templates)

Overall: I first used Zoho Campaigns for personal use. Then used it in a professional way. In both cases, it solves the needs I had: sending mass emails and having the insights on how well they were received.
Zoho Campaigns has two sides: the easy-to-use email marketing tool which allows you to create a campaign of mass email in 5 minutes, and the complete email marketing solution, which allows you to create automatons in order to send emails at scheduled dates, or depending on actions the receiver do.
In both cases, you have a complete report page where you can see by whom, when, where your emails were opened, and moreover what where the behavior of each receiver.
If you synch it with Zoho CRM, you have very powerful sales and marketing tool.

Recommendations to other buyers: Try it!

good to user

Sep 20, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: more features and easy to use

Cons: ui should be improved

Overall: easy to send bulk emails and reports about who are all received and seen mail is good. If they improve customer support it will be too good.