Who Uses This Software?

Small Self-Managed fundraising events or Large organizations who manage multiple fundraising events per year.


Average Ratings

8 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $1.00/one-time
  • Pricing Details
    3% of funds raised using the Bidr platform plus 2.9% credit card processing
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Bidr
  • bidr.co
  • Founded 2014
  • United States

About This Software

Automates ticketing, silent auctions, raffles and giving at events, allowing attendees to do everything via text.


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Bidr Features

  • Alumni Management
  • Auction Management
  • Campaign Management
  • Contribution Tracking
  • CRM
  • Donor Management
  • Event Management
  • Grant Management
  • Membership Management
  • Mobile Giving
  • Payment Processing
  • Planned Giving Management
  • Pledge Management
  • Prospect Management
  • Recurring Giving
  • Volunteer Management

Bidr Reviews

Mediocre event software

Jul 18, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Love that it is an online system- that's what we wanted for mobile bidding for our signature fundraising event.

Cons: Unfortunately it was not an easy system to use, for internal staff or our guests. Registration was a nightmare and the mobile bidding fell apart mid-event!

Overall: We did introduce the mobile bidding to our constituents- which is what we were aiming to do!

Will never use again

Jul 18, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Pros: It was easy to set up initially and I thought was going to be a really great tool. However, throughout the fundraiser, we had several people contacting us saying they couldn't get it to work properly and we attempted a number of times to get technical support but apparently there is no support on Saturdays.

Cons: I was really disappointed for a couple of reasons that I feel are valid complaints, however, Bidr did nothing to rectify the issues. First, we had no technical support on the day we held our fundraiser and it took over 2 days to receive a response to our inquiries. Then, when I did get a response, I learned that the system wasn┬┐t working properly so as a matter of good customer service I felt that at least a portion of the fees should be waived since it definitely impacted the amount we were able to raise, yet Bidr did nothing.

Great interface and easy to use. Made our fundraiser more successful!

Jul 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The design, ease of use and immediacy are off the charts! We had tried the age old pen and paper method and even evaluated similar apps but none came close to what Bidr has to offer.

Great piece of software with lots of features

Oct 13, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Fast, Easy to use, lots of features. Fast and reliable customer service.

Cons: Navigating can be cumbersome sometimes. But they are always working on changes and updates and their admin is about to get a refresh.

Overall: Bidr makes it really easy to manage a silent auction / fundraiser. From ticketing to managing items and raffles, and even accepting donations. And their customer service is top notch, anytime there is a problem there is always someone who is willing to walk through the problem, help to find a solution or take it to the Bidr team to work on a resolution, and their turnaround is pretty fast!

Makes event planning SO much easier!

Oct 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Eliminates check in and check out lines. Less work for organizers. Attendees are not glued to the auction table.

Cons: We loved everything!

Overall: I planned a first ever fundraising event for my son's hockey association. We used Bidr for event ticketing, silent auction, and a raffle. We had several of our hockey teams that were traveling during the event and without Bidr they wouldn't have been able to participate! Check in was a breeze. Our volunteers used their cell phones to scan in the guests and our auction had a lot of action. The event was planned very last minute and we were able to start selling tickets 3 weeks out and added our auction items the week before the event. This would never have been possible with "old fashioned" paper bid sheets and selling tickets in person. The best part was check out. When we ended the auction guests paid on their phones. No lines! They then just showed us that they had paid on their phones and we gave them their items. We LOVED Bidr! We had everyone from 20 somethings to 80 year old grandparents and we had NO complaints!

Recommendations to other buyers: Start your auction early and people will already know how to use it when they arrive at your event.

Bidr early adopter

Oct 13, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Awesome design and user experience

Cons: Admin backend is a little tricky

Overall: Used Bidr for over 5 events now. Love how it delivers a great attendee experience which is what we care about most with our events. Team continues to be responsive as they build more features.

Recommendations to other buyers: Use it!!!

Exceeded our expectations!

Aug 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: How easy it was for everyone to use. How much work was eliminated by using it on the backend.

Cons: Can't think of one right now.

Overall: We gave Bidr a try at our school and were blown away by the results! Not only did we raise a lot more money than usual, it made the entire process such a breeze compared to before. There were also no disputes over who "won" an item at the end of the night. Even people who didn't attend tge event were able to bid and that was a hit, too! From ticketing to printing out bid cards to easing the checkout process, Bidr exceeded every expectation we had. We'll use them for our next event for sure!

Recommendations to other buyers: Thank you for helping our event raise more money!!!

Loved using Bidr

Apr 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As a small non-profit we loved using Bidr for our auction. We raised a few thousand dollars and no other software had texting, printed item cards and no need to download an app. They all had high fee that wouldn't have worked for us.