Robly

4.5 / 5 215 reviews

Who Uses This Software?

All the features you want, none of the extra cost. Robly is perfect for beginners and experts alike.


Average Ratings

215 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $15.00/month
    See pricing details
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Robly
  • www.robly.com/
  • Founded 2012
  • United States

About Robly

Robly is a leading innovator in email marketing and marketing automation. Boost your open rates by up to 50% using our proprietary OpenGen and Robly AI technologies. Robly's signature Exit-Intent technology is proven to grow your email list up to 4 times faster than traditional signup forms. Use our A/B and multi-variant testing to optimize open and click through rates. Our design team will build you a free custom, mobile-responsive template and have you up and running in one hour.


Robly Features

  • Auto-Responders
  • Behavior Driven Rules
  • Bounce Tracking
  • CAN SPAM Compliance
  • Click-Through Tracking
  • Contact Database
  • Drip Campaigns
  • Event Triggered Email
  • Image Library
  • Mailing Frequency Limits
  • Mailing List Management
  • Multi-Variate Testing
  • Newsletter Management
  • Spam Check
  • Subscribe / Unsubscribe
  • Survey Management
  • Template Management
  • Unsubscribe Database
  • WYSIWYG Email Editor

Robly Reviews

Robly--good option for keeping in touch with clients

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Robly has been one of the easiest email marketing services I have ever used without a doubt. Their interface is impressive and it's easy to create your own templates. I do with they offered a inexpensive "we'll create a customized email for you" service. Maybe they already do, I don't really know. But otherwise, it's a very good service and the reporting features are good, too.

An asset to any business

Mar 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We like the easy use of the templates and the image uploader.

Cons: no issues.

Overall: Robly has opened the lines of communications between my business and past customers. It has definitely brought back customers from years past.

Recommendations to other buyers: no

New user...still learning the system

Mar 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: So far, everything has worked out well. However, we have not bee able to figure out how to add a sign-up link on our facebook page...even after chatting with a Robly rep. Otherwise, it is fairly user friendly and has the necessary features in order to do what we need.

Love Robly

Mar 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: More options available

Cons: Would like an app so that we could opt people in on the fly, like constant contact has

Overall: Robly has more user friendly features and is very cost effective. The help desk is great. I love that it posts to Facebook as well and it goes out twice, definitely more custom, would like to be able to opt my clients in with an app.

A Happy Customer

Mar 06, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Have been using Constant Contact for over 10 years! Very satisfied with Robly; open rates have gone from 20% - 22% to 28%, the Roby AI is an awesome tool!

Great Customer Service, Very User Friendly

Mar 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use

Cons: Nothing

Overall: I have been enjoying using Robly for our congregation's emails. The customer support is top-notch; you can often chat directly with Support while you work to make it easy to ask questions. It is a very easy program to use. I have no experience using similar software so I appreciate how user-friendly it is!

Robly is the best automated email service!

Mar 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Easy to use, and extremely user friendly. Making templates, and editing on Robly, is very convenient and easy.

Great program

Feb 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Robly is easy to use and understand. Great customer services. I would recommend it your mailings.

Robly Review

Feb 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: As small business owner, Robly is a tremendous help to me. The ease in which I can communicate with a group is fantastic.

Switched from Constant Contact

Feb 22, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I switched my nonprofit over from Constant Contact after years of being annoyed by the user interface. I've found that Robly's is easier to use and has the same features plus more. I appreciate the OpenGen and the AI features as well. It has been quite effective increasing our open rates.

Robly will have you flying in no time

Feb 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Great customer support.

Cons: Like many of the online email newsletter services, templates can corrupt and working with them can become nuanced.

Overall: I shifted from Constant Contact to Robly about a year ago because the former seemed to always have template glitches. Robly's templates also have their challenges but the customer support is stellar. I also appreciate their focus on mobile-friendly formatting. Nice people running a solid service.

Easy to Use ans Awesome Customer Service

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of Use
Beautiful Templates
Great Customer Service
Easily Accessible Metrics
Ability to Segment
AI and Open Gen Functionality

Cons: No Event Functionality

Overall: We LOVE the Robly email platform (we were previously using Constant Contact). The Open-Gen and AI features have boosted our open rates for all of our clients. Emails are easy to create and customize. Their competitors feel antiquated by comparison. The customer support is great- fast response, good insight, great online resources. I would also say that they take a collaborative approach to helping their customers. I have worked with several different Robly team members and they all seem to share this mentality. I have also received several┬┐ touches┬┐ to see if I have any improvement suggestions.

The downside: There is no event functionality built in like some of the other platforms. I have communicated this to Robly and I understand that they are working on adding this functionality. In the meantime, we are using another solution to fill this gap.

Need more sales

Feb 15, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: More features than constant contact

Cons: The results, I wish it worked better with potential customers.

Overall: We had been using constant contact for a couple of years. It seemed like constant contact was becoming an un effective tool. We were hoping Robly would generate more returns with its enhanced features, but it hasn't worked much better.

Recommendations to other buyers: I think email for work is on the decline......maybe features for texting, linkedin, twitter, etc

We like Robly

Feb 13, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We switched from using Constant Contact's emailing services to Robly around 1.5 years ago. There are a few less features on Robly than Constant Contact but it is 1/6th of the price (So worth it!). There is a 14-day trail period where you can play around with their site's features, etc.. They offer to bring over your contacts and create templates similar to the ones you were using before. If you know a bit of coding, you can even copy and paste your old emails from Constant Contact to Robly to make it an exact replication. They guarantee 50% more opens with their OpenGen feature as well. Overall, Robly is a very useful mass-emailing tool.

Easy to use. Serves our small non-profit well.

Feb 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to Use

Cons: A little too much self-promotion in getting where I want to go.

Overall: Used Robly for past 18 months to send periodic newsletter emails to donors and friends of our non-profit. Have never needed to call customer service, the template formats are so easy to use and self-explanatory. There are more tools available than we have used, opting to keep it simple. We have been on monthly billing, but are moving to annual billing this week, knowing we are very satisfied and will continue to use the service. By the way, their analytics are great, too.

Communication Secretary

Feb 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: A co worker easily showed me how to use robly I have always used a competitor but love this one much better! Very easy to use for our weekly emailed church bulletins

Robly Approval

Feb 08, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Cost effective and flexible

Cons: The same thing I don't like about all e-newsletter service companies.

Overall: My company offers very unique technology and hardware combination products for a specific and very insulated national market. Personal sales calls are cost prohibitive. The sales process takes months of education-based marketing. E-newsletter marketing offers the best avenue of sales lead generation and after using many other E-newsletter services I have found Robly to be pro-active, very supportive, flexible and intuitive to my needs. This has been very refreshing as I have had infuriating experiences with a couple other E-newsletter services, especially Constant Contact which was an absolute nightmare.

Recommendations to other buyers: No

Easy to use, looks great

Feb 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Fast, easy, straight forward, good customer service

Cons: Limitations for layout

Overall: Robly is a great platform for our organization and can be quickly learned/taught to our staff, and looks great as well. Everything we need in an email platform for our use. Customizable modules make changing the layout fast and easy.

Go for it! Especially if you use Constant Contact

Feb 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Easy to use. Easy to transfer lists. Open-gen and other AMAZING features. Your opens WILL increase.

Terrific Support

Feb 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Great support

Cons: Lack of screen sharing with support

Overall: Chat people always available and super helpful. My only recommendation would be to incorporate a screen sharing function to save time all around.

Love the Autoresend option

Jan 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: interface
auto resend

Cons: have to pay to upgrade to some features that i think should be free

Overall: I love the interface for Robly, it is very intrinsic and easy to use. My favorite function of Robly however is it's auto resend option. I'm always excited to see how many more people open my email the second time around.

Robly is a Good Product

Dec 30, 2016
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Beautiful Newsletters!

Cons: Still challenging to create newsletters

Overall: I have used Robly for a year now and it is a good product. My challenge is getting myself to take the time to send out updates. I was hoping it would be way easier in Robly, and while it is easier than Constant Contact was for me, it's still a bit of a challenge. There is no magic pill, but this is a good product.

Better Than ConstantContact

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Another photographer I know switched from other software to Robly, and he recommended I switch, too. It was a great move for a number of reasons: 1) cost less for more; 2) increased open rate; 3) OpenGen for a repeat send to those who didn't open the first time; and 4) more reliable WYSIWYG text formatting.

Used mainly as a newsletter tool

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We have used the Robly services for over a year now and have had not issues. The interface is exceedingly easy to work with and find what you need. Good analytics and reporting. I would recommend this service.

Robly Rocks Email Marketing

Dec 15, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Responsive templates are important as a large number of our users are on other-than-desktop devices

Cons: The responsive templates can get boring and don't always "size up" to the device page. But I think folks are forgiving (at least now) of that.

Overall: Transferred from "the other" guy and even though our percentages are about the same, I really believe that the emails are getting through. I think the AI function gets the credit, as well as the more simple templates. (Altho' they can have their drawback and get a bit tiresome).

OpenGen is really neat, we just have to watch the frequency and timing around our new sends and OPENGEN so there isn't too much overlap and viewer fatigue.

Recommendations to other buyers: They don't have Auto Responder function as you would expect. Be aware of that!

Great Team with a Great Attitude

Dec 15, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Robly was terrific during my setup and a great resource in maximizing my email campaign. The ability to send emails at the optimal time based on past open habits is wonderful.

An improvement over my precious provider....

Dec 14, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I really like the AI and Open Gen. These features give my emails a lot more reach as compared to my previous provider! Thanks Robly!

Robly changed my perception...

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I will be simple... Support, Quality, and User-Friendly had me sold. Especially after working with Constant Contact for so many years. They were great, don't get me wrong... but the deal breaker was that Robly exceeded them all three of the descriptive reasons I wrote at the beginning of this short story. What really sealed the deal when all is said and done was that they saved me hundreds of dollars a year in email marketing. Please if you have any other services... make the change... even if just for one year. The reason you are in business is because you have never been scared to try new things.

VP Sales/Marketing

Dec 14, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality

Comments: We have had a good experience so far. I would suggest maybe a way to avoid the spam filter more and going into junk mail

Excellent software, Best yet, but having Technical issues sometimes.

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Sometimes and email will come through with no images at all, just a link "click to see images". Now, some email clients by default don't show images, which is fine, but Gmail DOES always show images by default so I don't know why this happens only with Robly emails.

Cons: I am disappointed that I had to argue with a Robly customer service rep about the default settings in Gmail, as she was insisting that the default setting in Gmail is NOT to show images...

Overall: I really fell in love with Robly. Your features and ease of use are second to none. However, I was disappointed to see that some of my images weren't loading correctly even when looking at it with different email clients. I have been using Constant Contact before and never had these issues.

Robly takes email marketing to the next level

Dec 09, 2016
4/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: We seem to have truer OPEN and CLICK stats than those of Constant Contact.

Cons: The themes and control over branding are wanting. They didn't get the original template right and communicating (via chat or email) isn't conducive to conveying what should be changed (even though it would APPEAR obvious).

Overall: The AI function and OpenGen features are bleeding edge technology and gives the marketer more control over their newsletter sends.

Recommendations to other buyers: I'm not sure this is software for the new email marketer. It is light on features and branding capabilities.

Great bang for the buck!

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, custom templates are great and fantastic

Cons: Hard to find ways to separate account into 'channels' to allow for separate signup forms to go to different email lists

Overall: Robly gives all the important features of certain other mass emailers out there, for a fraction of the cost. we moved over a few months back, saved hundreds so far, and are just as happy. Some really great features that they have are the open gen system and that robly AI. it's worth taking a look at!

Recommendations to other buyers: Good tech support, and they make custom templates for you!

Great Product but High Spam Alert

Dec 06, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Chat help feature, ability to send emails when the user is most likely to see it, ease of design.

Cons: Seems to trigger spam block much easier than Constant Contact.

Overall: I use Robly for our marketing efforts, and I've been pleased with their chat feature to help with issues, their ease of design templates, and their technology with sending emails at the best time. I do find that their platform triggers the spam block a lot faster than Constant Contact. I do not have any issues with my list, but it's been a struggle with our list and my client's.

Loyal Customer

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I most appreciate that the Robly team delivers on time, and their immediate response if there is a snafu in my production process. They are easy to communicate with, and always available via email. Robly trusts my company and I trust them, they notify me if there is a problem in delivering my promotion and things are taken care of prior to delivery dates. I like getting the data they provide in a timely manner and I am grateful for their careful management updating of our information.

Across the board, great product, service and company.

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Across the board, great product, service and company. I have switched from other competitors and couldn't be happier with that decision. I recommend them all the time.

12-6-16 review

Dec 06, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Overall the product is GREAT! At first, it was difficult to get a hold of someone for help, since we were paying extra for the service. After explaining my concerns about the lack of follow up, I believe we are getting the help we deserve now. I truly believe this product will be great for any business and I look forward to working with Robly! Keep up the good work Robly!!!!!!! : )

Works Great

Dec 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy of Use

Cons: None

Overall: I needed a new program to send out newsletters and came across Robly. The editor was much easier than the last one I was using and it make the newsletter look WAY better. I am very happy with it and plan to keep it for a while.

Just getting started

Dec 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the variety of templates and the ease of having all of our contacts in one place

Cons: I'm new to this, so there will be a learning curve to understand how to do certain functions.

Overall: I'm just getting started, but really like what I'm seeing. The templates are amazing. Lots of variety! It seems easy to use so far. This will definitely help our organization keep in contact with our constituents.

One of the best decisions I made for my business...

Dec 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I used to use a different software and thought it was pretty good after switching from the first software I used, which left a lot to be desired. The Robly team promised me a lot, but it came with a 45 day free trial, was quite a bit cheaper and had some functions the others didn't have at the time. Robly told me they would hold my hand while I made the transition and even created my new templates using the campaigns I had created on the other software. In addition to this, they were literally on call for me 24 hours a day. Anytime I had a question or problem, someone was back in touch with me within minutes assisting me. It is intuitive to use and the Open Gen feature is awesome; it is a feature where they resend your campaign out a day or two (your choice) after your original campaign only to people who didn't open the campaign the first time it was sent out. Bottom line, Robly delivers!

Joyce Review

Dec 03, 2016
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I am still waiting for my test email campaign to be sent to me--too long. I just prepared a campaign and want to send it off.

Great Service for those looking for value!

Dec 03, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Price/Value

Cons: Inability to automate recurring weekly emails.

Overall: We moved over from a more expensive brand because of the large expense associated with our account via that provider... and the limited resources we used in conjunction with what they offered (and consequently what we were paying for). In other words... we just wanted to email people! Thanks Robly!

Fantastic Email Software - Save $$$

Dec 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: easy to use and bottom line much cheaper than other providers. Also the Responsiveness

Cons: The platform is a bit confusing at first .

Overall: We switched over from Constant Contact to Robly and have have been experiencing nothing but savings and increase in lead generation from our blasts. Very happy with the service

Switching to Robly-the Right Move for a Small Business Start-Up

Dec 02, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: learning feature (sending when you know people are opening emails)

Cons: List maintenance

Overall: Great tool in helping me grow my start-up business- effective and affordable. The learning feature has drastically improved my open rates compared to the competition, allowing me to reach more of my target audience.

Increased my sales

Nov 30, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The Robly system increased my open rate to over 40% and click through rate over 20%. Once you learn the system, it's easy to set up campaigns that work for you over 1-3 days. My last campaign sold 3 additional memberships (20% increase) that I probably would not normally have sold with a one time blast.

Really pleased with Robly email solution

Nov 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, familiar interface, solid, well-coded coded templates

Cons: No Chimp, I miss my chimp, I mean seriously you need a cool character...;-)

Just kidding, no significant issues so far...

Overall: Migrated to Robly because Front Steps was already established on this product when I was hired. We use the product to communicate with our audience and solicit donations for a non-profit for people in need in Northeast Ohio. The templates they provide are clean and reliable and easy to personalize. I have been able to get into the code to make sure the email look exactly as I would like but you do not need to code html to use the product. It provides pre-coded sign up snippets which are configure in different shapes and contexts depending on where you want to use. The product has been very intuitive and easy to use and learning curve was non-existent. Highly recommended if you are looking for an email marketing solution.

Email Marketing with Robly!

Nov 26, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability to send an email to those customers who didn't open the first time.

Cons: Sometimes I have difficulty with designing or adding a photo.

Overall: We made the switch from Constant Contact to Robly about one year ago and haven't looked back! Their systems are very similar, for anyone who wants to switch, with one BIG difference. We get an opportunity to email a second time to the customer who did not open on the first delivery! It can also be scheduled to deliver at a different time to catch more customers' attention throughout their busy day! Robly's rates are lower so it's a win, win to your bottom line!

Recommendations to other buyers: Great for the price!

Overall a very good product with very good customer service

Nov 25, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use. Great for the average user.

Cons: The setup to deal with cleaning the email lists that were imported.. it might be nice to get that as a free feature for initial list. Our initial list was internal but due to mailchimp being hard to use it wasn't easy to know what was still good (due to the fact that we didn't use mailchimp much due to complexity.

Overall: We were originally with MailChimp but it was not user friendly so we decided to do a trial with Robly. The setup was easy, customer support is great and we love the AI/2nd send (I forgot the name of the feature). The result has been that we use Robly much more than we used MailChimp and it has led to increased feedback from our customers and increased sales.

Head and Shoulders Above the Rest!

Nov 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: RoblyAI and OpenGen. No other service I have come across offers features like them. Very intuitive design interface.

Cons: The only feature I would like to see in the future is a quicker way to "copy or clone" a previous email right on the main campaigns view.

Overall: Robly's robust email marketing solution is definitely the best I have used to date. I switched after over 12 years of using Constant Contact and Mail Chimp and I was not disappointed. Their RoblyAI and OpenGen features have improved our open rates and engagement dramatically.

Recommendations to other buyers: Great software!

City of Laguna Beach

Nov 22, 2016
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The template design makes it easy to use.
Once you have time to practice, it becomes easier.
The response by public has been extremely positive, which is unusual when your a City!

Cons: I wish I could do more of the tutorials.

Overall: There is a bit of a learning curve, but if used often becomes intuitive. Customer support is fantastic. Please take my 3 stars mainly for my own competence.

Inexpensive and great features

Nov 21, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The Opengen and AI features really increase opens to get your content more views.

Cons: More editing options would be nice. I have run into some limitations, but no more so than any other email marketing I've tried.

Overall: Robly is a great alternative to more expensive email marketing options with additional features that are quite useful.

Amazing Customer Service and Quality Product

Nov 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: >ease of use
>supportive customer service
>excellent value for money

Overall: Customer service team is always quick at responding and helping answer questions about their products. Product is excellent value for the price and my clients are happy with the final product they receive from me every week.

Creative email marketing campaigns at your fingertips.

Nov 18, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Using Robly for our business email marketing is easy to use and effective. We are able to deliver creative campaigns to our customers with many template options that meet our needs.

New Customer

Nov 18, 2016
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Comments: its just taking time to get used to....i have used constant contact for years. I do like the resending option...would like to save my template so that I don't have to copy it each time...not sure how to do that.

Some nice features...

Nov 17, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: Robly has a lot of great features and wonderful customer support. The interface is pretty sleek and easy to use and, I suppose makes for more coherent email campaigning. I do miss some of the editing options from constant contact and have found a few features that don't seem to work well (searching through my image archive, or the app for facebook mailing list signup) but I do like the OpenGen and AI features, though i haven't really seen much of an increase in opens.

Robly review

Nov 17, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: Has been good and a great aid in eblasts. We love Robly :) Sometimes, the little wording to differentiate catagories is a bit confusing. Overall, we are happy with the service.

Incredible Results

Nov 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Robly has been a breeze! Compared to the other programs I have used in the past, Robly surpasses them all. I am so happy to use Robly.

Great value. Works for what I need

Nov 16, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use

Cons: Could use more templates

Overall: Was using constant contact and decided to switch to robly. I have been satisfied. Easy to use and nice templates

Robly is Awesome!

Nov 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: When I began working at Lifeway Church I was pleased to find that they were Robly.com. In the past I had worked with another program which was much more difficult to manage and utilize. Robly.com makes staying connected easy.

Constant Contact to Robly

Nov 16, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use - nice templates to start from.

Cons: Robly emails going directly to promotion folders :(

Overall: So far so good! Robly is easy to use. Customer service has been exceptional - a person always answers, no long wait times, helpful and friendly! I'm finding on mobile devices, that my emails are landing in promotion folders and am therefor having to still send emails directly from my gmail account to avoid that from happening. Any tips? - Thanks!

Crown Trophy 128

Nov 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: OpenGen and the fact I can schedule different campaigns down he road.

Cons: Haven't had it long enough. I would like to be able to send someone from Robly images and have them do artwork.

Overall: Everything has been great, customer service is phenomenal. I would like to see a bit more orders, but we're still new. It will come.

Robly > the others

Nov 15, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ease of use

Cons: text size, color, and spacing displays one way in the edit view but looks totally different in preview mode.

Overall: We used to use Constant Contact but are so much happier with Robly. CC was so buggy and we would spend so much time trying to just get simple things done like Bolding a word or changing it's color. Even with using the proper paste procedures and copying from past newsletters there was no relief. Robly is much more stable and while it's not perfect and still has some bugs/things I would change, it is much better than the alternatives and you can't beat the price. Also, we have been using their OpenGen feature for the past year with great results (boosting open rates by 8-10% on average).

so easy to use!

Nov 14, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: good customer service

Overall: Rob is the best... an intuitive program that is so easy to use for quick email announcements or long, detailed newsletters.

So far so good

Nov 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Mobile optimized templates,
Open Gen,
Incredibly easy to switch from Constant Contact

Cons: OpenGen makes reporting a little more complicated.

Overall: So far we have had a good experience with Robly. The customer service has been quick and helpful. OpenGen is very cool, but it makes the analytics a little more complicated.
We swapped from Constant Contact, which was super quick and easy to do.

Great, no issues

Nov 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: easy to use, conversion was simple, creating newsletters is easy too. Customer support is quick and takes care of whatever issues. Happy.

Fantastic! - better than MailChimp

Nov 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The customer service - I feel like i can contact customer service with an issue at anytime with any question and I know that I will get a quick and helpful response.
Robly A.I. - This is going to a fantastic help and I can't wait to use this feature more.
OpenGen - With our company's diverse customer basis this is a fantastic resource and a great time saver.

Cons: i would like to attach bigger pdf's to the emails and to much clicking to get an image into the email. Although i think this it just because i used to use MailChimp and i need to get used to Robly.
I would also like to be able to make and edit segments easier.

Overall: I used to be with Mailchimp, but Robly has utterly surpassed my expectations and have blown MailChimp out of the water. Easy to use, great and unique features as well as fantastic customer service when ever I had a question.
With the 'OpenGen'm 'Robly's Exit-Intent Pop-Up' and 'Robly A.I.' I couldn't recommend it more.

Recommendations to other buyers: Take you time to explore all of what Robly offers. From creating a email, sending it and the reports. Make sure that you pay attention to everything on the screen as there is always something new and helpful to see.

User portals

Nov 04, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I need to create user that can create material, but can not send blasts or exports contacts. I need more help to get out more blasts but cannot do it alone! Help!

Much better than Constant Contact

Nov 03, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great customer service, two great features Robly AI and Open Gen make it much easier to convert.

Cons: Not as many extras as constant contact.

Overall: Even though CC has more features, Robly overall is a better platform with much better customer service. I left CC because they did a horrible update to their email marketing page and in the process deleted many of my old campaigns without even telling me. When I called customer service to resolve the issue they ignored my requests.

YOU CAN TEACH AN OLD DOG NEW TRICKS

Nov 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: EASY TO LEARN AND USE

Cons: THERE ARE SO MANY THINGS YOU CAN DO WITH ROBLY, SOMETIMES I SEND TOO MUCH TIME CREATING EMAILS INSTEAD OF DOING MY WORK.

Overall: TO BEGIN WITH, LET'S JUST SAY, I AM OLDER THAN COMPUTERS. THE FOLKS AT ROBLY HAVE MADE IT VERY EASY TO LEARN AND CREATE SOME GREAT EMAILS. TRUST ME, I DON'T HAVE A LOT OF SPARE TIME TO LEARN SOMETHING NEW. THE EMAILS HAVE BEEN EFFECTIVE IN KEEPING IN CONTACT WITH MY CUSTOMERS AND CREATING NEW BUSINESS. VERY HAPPY WITH THE ENTIRE ROBLY TEAM.

Great email marketing tool

Oct 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Open Gen and AI

Cons: Can't really think of anything

Overall: We've been using Robly for over a year now and are very happy. It's easy to use and the OpenGen and AI features are fantastic!

Awesome Service!

Oct 31, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to navigate. Attractive interface. Cost effective.

Cons: I don't have any complaints so far!

Overall: We have tried many email agents at our organization, and every one was over priced and difficult to navigate. We were so thankful when we found Robly! It is easy to use and very competitive in pricing. We have been happy with it ever since we switched and look forward to many more years of business together!

Recommendations to other buyers: None

The product is excellent and the mails are properly received. Easy of use and strong capabilities !

Oct 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. All of the emails are reached properly in the main inbox.

Cons: I don't find cons right now

Overall: We migrated from a different platform. Using Robly, we reach all of our gof reservation system subscribers in Argentina

I like Robly

Oct 26, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Easy to Use. Good support

Cons: Can use Salesforce database - poor integration.

Overall: I wish I could use our Salesforce database with it. It would be great to add more templates - invitation, newsletter.

Simple Interface

Oct 25, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: easy to use

Cons: needs to add a few more educational templates

Overall: The interface Robly uses makes building an e-blast very easy and fast. From the beginner user to the most experienced user, you will enjoy the experience.

Meredith Review

Oct 24, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use!

Cons: Making address lists

Overall: It is a great tool to use to send quick emails to my customers. Easy to use and operate. I am a sales rep and it makes it easy to add pictures of the products I am selling.

Happy we switched

Oct 24, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: We changed from Constant Contact to Robly. Overall, we're satisfied with the quality and intuitiveness of the program. We're very happy with the price and the customer service. I hope Robly will add some of the features CC has like surveys.

Starts Off Good/ Then Downhill

Oct 21, 2016
1/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Comments: I was looking forward to start after speaking to them. They talk a good game, then customer service it all went downhill. I have never been treated so unprofessionally. I canceled the first day. They need training. I went to another company and it is wonderful. No problems

Robly ACTS Now

Oct 18, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: So far... I really like Robly. It appears that Robly continues to improve the features over time.
I like the fact that you can re-send the email blast to those who have not already opened.

A million times better than CC

Oct 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use.

Cons: Nothing

Overall: I am so happy to be using Robly for my e-news. It's so much easier to use than CC, plus it looks tons fresher and more modern. You can't beat the value either!

Cheaper and easier than Constant Contact!

Oct 14, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Switched to Robly from Constant Contact because the price was much better and I'm so glad I did. As a small business owner, I find that Robly is much more user friendly. I can create a campaign in seconds and it looks amazing. The templates are so cute and helpful for someone who isn't great with computers and graphics!

Robly Review

Oct 14, 2016
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The customer service is of the upmost quality.

Cons: It is not user friendly.

Overall: Robly is a decent program to use. It get's the job done, which is fantastic. However, I would consider this program difficult to use. I find myself sending a lot of test emails to make sure I send out what I see in the program. Text and email layout is difficult to control. The customer support has been very helpful in solving occasional problems, they respond quickly and knowledgeably. Overall, Robly gets the job done with minor scrapes and bruises. We save money and don't mind the headache. Comparatively, it's a better value and quality than the competition.

Recommendations to other buyers: Make it easier to use. Give the user more freedom in building emails.

GREAT PRODUCT!

Oct 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Robly is a great software alternative to other email marketing programs. It has saved us a ton of money and it is really easy to use.

Easy to use site

Oct 12, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: templates

Cons: My computer freezes up occupationally when I am working with a lot of images.

Overall: Easy to use, nice templates, affordable, a great tool for reaching out to our customer base. I like the very flexible way that a new template can be built for a new occasion, or pormoption.

Recommendations to other buyers: Better than constant contact which I used in the past.

Effortless and Affordable

Oct 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and affordability

Cons: Nothing

Overall: Our transition from Constant Contact to Robly has been seamless! The staff is very helpful when needed, although once I worked through the process I've seldom needed them! I am very happy with our Robly emails and the fact that the hard bounces are removed automatically. I feel like we're getting a lot for our money!

Recommendations to other buyers: Go for it! You won't be disappointed!

Great Email Marketing System

Oct 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. More reasonable pricing than their competitors. Great customer service.

Cons: Still need to finish fixing the stacking of images in Gmail for Android.

Overall: We were using Constant Contact for years, but we were getting frustrated with the price (about $60/month after paying for unlimited image storage) and some of the temperamental coding. Robly happened to contact us right when we were researching a change in companies, and we've been thrilled with it. Their pricing is more reasonable. Robly's two main features, OpenGen and AI Sending, have led to an increase of at least 10% in our open rates. Emails are easy to create and look professional. They look great on mobile (although they still need to finish tweaking the view on Android). Their customer service has been fantastic as well.

Almost perfect, but a great deal for the price.

Oct 11, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's stable, not glitchy. It sometimes shows up differently on different platforms, such as Windows and Mac, but overall, it's more consistent than others. It's easy to learn. It has great analytics capability.

Cons: If you have to follow certain style guidelines with fonts, color, spacing, etc., it's a bit more labor intensive because you can't create a palette to work from. You have to input hex codes and work with the built-in formatting. In some cases, you can access the code to make changes, but that takes a skill level most of our users don't have.

Overall: The customer service is hands down, the best. The product is excellent but it could still use a few features to make life a bit easier for the less tech-savvy in our organization, such as allowing for standardized color palettes or more flexibility with the mobile-responsive templates. However, all of our users learned quickly and are making great use of Robly, and the analytics are a huge plus.

Recommendations to other buyers: Overall, I thought this was a bit of a risk since Robly was new and unfamiliar - but I thought it was worth taking a chance given the pricing and the level of support. On some levels, it could be less labor intensive, especially if you don't work with the same template(s) all the the time. But Robly seems to be responsive in adding features. Overall, it's been well worth the jump from the better known, more established email software services out there.

Great Newsletter for any business!!!

Oct 10, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: easy

Cons: sometimes I wish I could talk to someone to ask a question

Overall: This is the first newsletter I can do successfully!!! I use it 5 plus times a month to send events out!!!

Recommendations to other buyers: need to make it easier to add lists or group them!!!

Helps free up time!

Oct 10, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Being able to schedule posts in one place has freed up time for me to do other important tasks at work.

The best I've seen.. and I've seen plenty

Oct 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: When searching for a new platform for our email marketing; I signed up for several trial accounts across different platforms. Robly was by FAR the best. The interface looks great and is free from bugs. The opengen function has gotten me about 25-35% more activity for each email I've sent and the Robly Al tracks users open habits so the email lands in their inbox at the time most likely to opened creating a consistently strong open rate.

The campaign builder has phenomenal templates to choose from and a much larger selection than the other guys.

Customer support has shown genuine care throughout the learning curve. I have always gotten quick and accurate responses. The support team is very knowledgeable and helpful. Shout out to Melissa in support who has been a HUGE help and went out of her way to make the transition smooth and pleasant.

I am absolutely 100% satisfied and happy to stop jumping from platform to platform looking for something better.

All 5 Stars. Super Easy to use!

Oct 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: We have been using the Robly system for a few months now. I have found it to be very intuitive and easy to use.

excellent service, great product at a fair price!!

Oct 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: easy to use, a lot of features, lots of templates and easy to make from scratch, excellent tracking, some tools other even more expensive companies don't even offer, easy signup tool integration, post to facebook, great price!

Cons: nothing!

Overall: I was with constant contact for years and had to keep my list size down to keep down the cost and finally had to cancel due to cost, so I was missing out on marketing to my clients!! I could not find anyone comparable until I found robly this past year and they have all the features (plus some others I like to use) and I pay a fraction of the cost!!!

Recommendations to other buyers: try it now before spending a lot more with other programs or like me missing out on marketing to your previous clients and potential clients, this is still one of the greatest most effective forms of marketing!!

Getting Better All The Time

Oct 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Simple drag and drop construction of flyers and the automated resend feature.

Cons: Uploading contacts still seems a bit slow and the initial lack of support for Excel was a drawback for some users. Inability to easily place video in newsletters is an issue.

Overall: We liked Robly when we first adopted it for our Summer at Cornish program. The ease of use and the ability to automate resending emails helped cut down prep time for updates on classes offered and increased registrations However, the lack of multiple log-in names did slow down the adoption by other departments. Now that this feature has been added, we will be using Robly year-round.

Recommendations to other buyers: Need to clearly mark if templates are mobile friendly or not. More than 50% of our audience is Gen Z and tends to read on their phones and tablets rather than laptops.

Easiest and most effective email system

Oct 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to create/edit professional looking email templates. Drag and drop is perfect. Also, OpenGen and Robly A.I. are really great tools as well!

Cons: The system seemed a bit buggy when we initially began using Robly. We were close to turning back to Mailchimp but your great customer support helped to get us set up. We haven't experienced any issues since the initial setup.

Overall: Robly has made creating professional looking email templates easier than ever. Their OpenGen and Robly A.I. have been powerful tools in increasing open rates and click rates. It was well worth the switch from Mailchimp.

Please Surprise

Oct 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The features that help you get open rates.

Overall: After switching from another major email marketing company I had expectations that I needed to be meet and was curious if I could do so at a much lower price. My expectations have been met and customer support wise I've surprisingly been called about to help with issues more than one time. I'm a very happy camper.

Great campaign platform!

Oct 06, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Affordability, customer service, clean designs.

Cons: Still a bit glitchy and wish I had a little more control but overall it wins from the other company.

Overall: We switched from another provider for our campaigns because of the price, ease of use, unlimited library, cleaner designs and over all better features.

Easty to use

Oct 06, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: easy to use

Cons: opens are low compared to CC but not sure which one is the most accurate

Overall: We switched from Constant Contact to Robly, simply because i was having trouble with CC and Robly called at the right time. Program is easy to use and i like that they delete the emails for you that bounce.

Robly review

Oct 06, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Open Gen and AI

Overall: Robly is working great! It does everything we need it to do. We especially like the OpenGen and AI functions

Great site and very user friendly!

Oct 06, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I love that I can build a professional quality email blast for our followers in minutes, and even schedule them at my convenience. The only reason I am not giving a 5 out of 5 is that sometimes I run into trouble uploading batches of new members. I wish I could upload right from excel and not have to save as a special document. The site doesn't always like the format.
Robly's customer service is great too!

Robly has proven itself

Oct 05, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Moved over from another long-established service and am saving a good bit. They helped develop of nice template just for us and while it is taking a bit of learning to get a handle on the slightly different process, we're very pleased with the result.

Rah-Rah for Robly!

Oct 05, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The support and tech staff.

Cons: Some of the features we don't use (as yet) because we aren't sure how to use.

Overall: We are a small spiritual center (non-profit) and we switched to using Robly earlier this year. We loved having the free trial to see if it would work for us. The team is very friendly and helpful--which is great because our newsletter is often created by volunteers who are not very techy. Thanks.

Recommendations to other buyers: Good product and team behind it.

Review Robly

Oct 05, 2016
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use

Cons: Having to put two email addresses (for the same person) into two separate accounts in order for a mailing to go to both email addresses.

Overall: My experience has been very good finding it easy to navigate and use. I use Robly primarily for emailing to our Advisory and Program Advisory Groups for special functions.

Recommendations to other buyers: No, so far, so good