Who Uses This Software?

Mobotour has caters to security officers, facility engineers and property managers. We serve neighborhoods, condos, office buildings, hotels, universities, hospitals, construction, parks and more.


Average Ratings

4 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Mobotour
  • mobotour.com
  • Founded 2012
  • United States

About This Software

Provides Verification and Accountability services to organizations that require security services. Qr Codes, Forms, Photos & more.


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MoboTour Features

  • Checkpoint Tracking
  • Customer Management
  • Data Collection
  • Event Management
  • Incident Management
  • Investigation Management
  • Multiple Alarm Queues

MoboTour Reviews

Excellence

Jan 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The customer service and product is phenomenal!! Mobotour has really helped us elevate to the next level with ease. Our clients are very happy with the reports that they receive via Mobotour!

Vendor Response

by Mobotour on January 17, 2017

Thank you so much Akilah! We appreciate the support and business and look forward to continuously helping you with your success!

Great Service!

Jan 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Excellent Service and equipment. Mobotour is a great team! It has really helped our company move to the next level.

Vendor Response

by Mobotour on January 12, 2017

Thank you so much George. We really appreciate the support and kind words. Please let us know if you need anything.

All expectations were met and much more!!!

May 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: MoboTour has raised our level or accountability tremendously and met all of our expectations. The technology is so easy to grasp, making it easy to implement. The support team is absolutely fabulous. They are responsive as a team and readily available. I could not say enough good things about this team and product.

Excellent Technology Product for Contract Security Applications

May 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: MoboTour is an excellent platform for customers who are seeking a guard tour and paperless reporting application. The ease of use for someone with moderate PC skills is high, and technical support is excellent. Locally, we have been using the MoboTour platform for about a year and have experienced nothing but positive customer feedback, to include the flexibility of the software, and ease of updating to fit customer needs.

Costs are in alignment with core customer needs. Timeliness of setup is outstanding, with an experienced user being able to fully set up a device in less than four hours. The support from the MoboTour staff has been beyond expectation. Suggestions from the field have been heard, embraced and adapted to upgrades in the MoboTour software.

If you are looking for detailed analytics - MoboTour is not there yet; however, this is currently being upgraded and/or evaluated. If you need something specific the MoboTeam is open and willing to listen. The most difficult aspect of setting up MoboTour is battling with the Apple iOS to set up a user account on the iPhone in order to download the MoboTour app.

Vendor Response

by Mobotour on May 06, 2016

Thank you so much David. Than you for all that you've done. Yes, we are being thoughtful on the analytics side as we know how important the feature is. When we do release this, it will be a great experience. Please let us know if you need anything.