Workfront- Project Management Software

4 / 5 345 reviews

Who Uses This Software?

All team members (not just project managers) that need to manage all work (not just project work) and need both Agile and waterfall methodologies. Leading companies use Workfront to get work done.


Average Ratings

345 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $30.00/month/user
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Workfront
  • www.workfront.com
  • Founded 2001
  • United States

About This Software

While Workfront gives enterprises the best solution for receiving, planning, and executing their work, Workfront Digital Asset Management (DAM) gives them the best solution for curating, storing, and sharing everything they produce. With Workfront DAM, marketing teams can manage their collateral pieces and brand assets with ease, and leverage a tight integration into their existing Workfront system to create an end-to-end platform for managing and sharing work. Now that's a DAM good thing!


Workfront- Project Management Software Features

  • Approval Process Control
  • Asset Sharing
  • Brand Control
  • Cataloging / Categorization
  • Collaboration
  • Filtered Search
  • Image Editing
  • Keyword Search
  • Metadata Management
  • Online Proofing
  • Search Within Document
  • Usage Tracking / Analytics
  • Version Control
  • Video Management
  • Watermarking

Workfront- Project Management Software Reviews

As a brand new user I think Workfront is a fantastic program for managing time and workflow.

Jul 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: My favorite things about Workfront is the ease of use and that I'm able to see if all my tasks are one schedule.

Cons: I found the implementation process very time consuming and would have preferred to get more hands on experience before choosing settings.

Developing integration with this software is a challenge but not impossible

Jul 18, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I like that there is a very extensive api that gives you access to most every aspect and set of data in the system

Cons: My biggest complaint would be the immediate deletion of things when users delete them. Our organization needs a trail of everything that goes.

Great tool and great team that stand behind the tool and the customer.

May 18, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Provides a platform that allows a smaller business team or PMO to provide big and powerful reports and insights to decision makers without end users having to be experts.

Cons: Reliance on daily input of data from teams. Teams that are unable (or unwilling) to provide daily updates take away from the impact of the product.

Overall: Consolidated, centralised intelligence on the projects and pipeline.

We installed Workfront 7 years ago and to this day it is still an integral part of our business.

May 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Reporting functionality is fantastic. Is able to give us visibility of so many different things that we need to monitor and act on for each project.

Cons: Not able to store historical data in the same way as current-state data for the purposes of monthly comparison e.g. savings figures on a project

Overall: Increased visibility of project progress. Cloud-based document storage. Reporting functionality.

From a constant stream of chaotic, seemingly unstructured requests to a streamlined intake of work.

May 18, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It has broad functionality and follow typical project management flows and tools such as agile and different project views.

It is rich enough to run complex projects and you can simplify it to make it easier to use for users that have no or limited project management experience.

The system administrator can do most, if not all, configuration so you keep control of the system in-house without needing consultancy.

I particularly like that you can report on all fields in the system, even against custom forms, so if you have a non-standard project need you can report on it.

Cons: Out of the box there are no templates or workflows, which means you start from scratch. There would be nice to have had some basic flows to start with.

Some of my colleagues in the marketing team found the broad functionality, needing to access different screens to do different work, quite intimidating. This can be solved with custom dashboards, but as a project management tool designed for marketers (who don't usually have project management training) having an out of the box 'simplified view' would be good.

Overall: Having a singe route for the marketing operations team (our internal agency) to take in work has created more structured, more consistent intake so work can be assessed more easily. It has completely stopped requests getting stuck in peoples email inboxes or sent to the wrong person.

We now also have greater visibility of projects and requests. Can asses the type and volume of work so we can schedule resources easier and plan for future recruitment better.

Wouldn't be without it now. It is vital for our project management and data analysis for planning.

May 18, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Personally, reporting is the most useful for me. I run reports daily to glean information for resourcing and future project planning. For our editors, the project plans are vital to manage 100s of tasks in one place and assign work to their team members.

Cons: It can be slow and temperamental at times. Dragging and dropping tasks is a no-no! You never know where it will end up! It is largely intuitive but I have found that it is only by trial and error that I have learned how to ask for what I want to see in reports. Not always immediately obvious. Updates can affect reports also and render them useless / not working as they were before the update.

Overall: Visibility and transparency across our projects (10 per year), more accurate information for resource forecasting and project planning.

Helpful and positive company

May 18, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Dashboards are a dream to configure without a developer. Software is very easy to train with to internal and external users.

Cons: Restrictions on reporting, but this is an area Workfront are focusing on so excited to see the roll out.

Overall: Quick turnaround in producing templates / projects to the users

We are using the product in an hospital environment for 4 years for every kind of project.

May 18, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Very high communication capabilities: very advanced tools for designing and customizing dahsboards.
Strong capabilities in defining customized forms (custom data)
Vey advanced API interface (we used them to interface Workfront with 4 different products)
Powerful setup capabilities which are really great.
The product is very felxible and can match any kinds of project types.

Cons: The learning curve is quite high if you want to take benefit of all the powerful capabilities.
The product has currently two GANTT charts (a legacy one which has an advanced graphical designer built in Flash with no evolution, and a new one in HTML). The new one is simple and promising but needs further graphical enhancements. There are on-going implementations.

Overall: We could register all projects in our institution and could supply dashboards to our top management.

The software enables me to see everything I want to see, all in one place.

May 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use and intuitive. great customer support and immediate response if I have a problem. This is then followed up with emails. all in all, I am very happy with this software and support.

Cons: hard to find something I don't like, but error messages don't explain well enough what I have done wrong!! this is common with software, so is not an isolated problem, but is frustrating. Ideally it would code the error but then tell you how to put it right.

The system has been very flexible allowing us to adapt to different project management requirements.

May 17, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Great flexibility with Custom Data, API seems to work well and is quick, Reporting can allow us to access data quickly

Cons: No apps on reporting. iPad app is bad. Technical support can be difficult to escalate issues. No Web Hooks, no automated workflow options. Resource planning doesn't work for teams rather than job roles

Overall: Ability to quickly show the executives current state of projects. Can customise Workfront to many different applications

Am a real advocate of Workfront.

May 17, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It provides a user friendly way of obtaining project visibility and also drives accountability across delivery teams. I was responsible for lobbying for Workfront within our business and this has shown clear benefit and results.

Cons: Reporting could be more user friendly; would be great if dashboard views could be replicated as reports that could be distributed as PDF's for example. Being able to cut and splice project data would be a powerful sell to key stakeholders.

Overall: Visibility, accountability and realtime project status

use to gain a view of projects across the firm but challenging

May 17, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: its a collaboration tool for project management with the possibility of resource capacity planning.

Cons: Current report functionalities do not provide adequate flexibility. With limited resources I'm the only admin and I'm not technical but it would be good to be able to do some basic API myself. Difficult to reconfigure the tool following structure changes/a lot of resource changes.

Overall: It has increased the visibility of projects across the firm. Also, allows us to gather our monthly status reports via the tool.

Only just begun deploying the product, but all engagement so far has been very impressive

May 17, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Really like the UI, ease of use and overall user experience of the system. Really like the UI, ease of use and overall user experience of the system.

Cons: We have only begun deploying the platform so have yet to establish areas for improvement. We have only begun deploying the platform so have yet to establish areas for improvement.

Workfront is a feature-rich product that will allow us to track multiple projects effectively.

May 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I really enjoy the access level controls and customization of the product. I find it very useful and a one-stop-shop in terms of a product.

Cons: It can be quite difficult to train a new Plan license user due to the multitude of parameters. There are some additional features that would be nice to add and it seems they are becoming more responsive to those requests.

Overall: Our team gains visibility across projects throughout the company, which is something we did not have previously.

Workfront helps to make processes more efficient and provide visibility for our portfolios

May 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The reporting functionality makes it easy to extract information. The functionality around resourcing, project planning, timesheeting makes project costs and revenues transparent.

Cons: It is not always possible to make all of the customisations that you would like although there is an idea exchange where you can suggest changes and these are used to drive future enhancements.

Overall: Portfolio and project visibility and the ability to track resource costs.

Workfront has allowed us to gain greater visibility of all our project work.

May 17, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: The reporting ability of the tool enables us to see far more than we were ever able to do. It's also really flexible.

Cons: Lack of programme management functionality. It feels like there is a big gap between portfolio and project

Ease of use backup up by a great support team

May 17, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of project creation
Security model enables the configuration and control of what customers see and can use
Very clean interface

Cons: Unable to add company logo on reports - this should be fairly easy to do as we already have to ability to store Company Logos.

Complex but complicated

Apr 16, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Details that are recorded

Cons: Complex with a large learning curve

Overall: WorkFront seems to have a lot of reporting capabilities and has great functionality that helps managers see the workload of their team IF the manager is willing to input and keep up a lot of detailed information. However, this is not as user-friendly or as intuitive as other software programs I've used. The staff seem to be good about building out personizec features and reports for the company but I haven't dealt with them so I don't know how easy they are to work with or how quick of a turnaround time they've had. This is not made to be a multi-use program meaning it's made to manage tasks and employees' time and workload but not document storage, communication portal, or for front facing the customer. It is a complex software, which means it can do a lot but it takes a lot of time to get to know it and use it well.

Recommendations to other buyers: Do the training courses and start slow. Getting details right the first time will help a lot.

Strong software, continually improving

Apr 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use interface. Customer focused product development, leveraging direct feedback from the users. Powerful reporting to organize the chaos.

Cons: Product updates that introduce problems are often challenging to get recognized as true problems if they are not a large issue for everyone. I'd like to see increased vetting of new feature impacts.

Overall: A great platform. Easy to adapt to upon startup, and lots of potential to expand into more advanced uses. Support to grow and expand functionality is top notch.

Customer support representative is the best!

Apr 12, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: configurability - very easy to create reports and dashboards

Cons: would like more flexibility with layouts of dashboards. right now you have a few to select from but I would like the ability to choose how many reports to show horizontally anywhere in the dashboard vs. the pre-defined templates.

Overall: Overall, we have gotten a lot of value out of Workfront but we have had to do a lot of customization to get the executive level, rolled up reporting we need. Glad to hear that color selection is coming and the ability to report across objects! Would love to see a time entry license type for users that log in about 50 times a year. Currently pricey.

Recommendations to other buyers: More ADA compliance for look and feel

Workfront Review

Apr 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Customer support

Cons: There are so many options to customize that it can be overwhelming.

Overall: Overall I have had a good experience with Workfront. The customer support has been great. Our team has been supportive and has really worked to help us optimize Workfront for our needs. Overall I've been very impressed.

Workfront is an awesome product!

Apr 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The opportunity to streamline work and productivity.

Cons: Change is always hard and trying to get my team onboard has been difficult. The onboarding needs to be more streamlined for the different project teams.

Overall: Really excited about getting my team on-boarded with Workfront! The opportunity to streamline our projects and standardized the process is so exciting. Workfront is going to get my team on track and on time.

Recently Implemented

Apr 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The software is customizable and we designed it for our specific use case.

Cons: The software is so customizable it's easy to over architect.

Overall: Overall good experience with the Workfront team. We recently implemented the tool, and it's a great project management tool.

Recommendations to other buyers: Take baby steps with rolling out to your organization - roll-out in phases.

Workfront helps me to report information to my executives

Apr 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of Use, flexibility to customize and customer support

Cons: There isn't much I don't like, maybe more capability within expense tracking.

Overall: We have had workfront before it was worfront, the journey has been a long but amazing one. We have grown and optimized the system in so many ways. We are currently supporting 15 different business units and are excited to bring it to the next level along with the merger we just went through.

Recommendations to other buyers: No

Workfront makes my job possible

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use, great user interface

Overall: Workfront has an easy to use interface that allows for a lot of customization for all levels of users from worker to executive. I love that I can track details but also roll them up to easy-to-digest reports

Recommendations to other buyers: Customer Service is great!

Highly flexible product for Project Management

Apr 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Highly flexible. Easy to navigate. Love the ability to easily provide a customized front end for groups of users via the layout templates. On top of all that, the training and support is excellent!

Cons: Limited capability to track planned and actual benefits.

Overall: Workfront has come a LONG way in the last 3 years. If you saw it before and havent looked recently, take another look. The tool is a great place to call your single source of truth. By configuring to your needs, you can make it easy for your people to keep their data up-to-date.

While the basics are great, and some extensions are really nice, it provides only rudimentary capability to track business value of the projects. For that, you'll probably need to go offline or create additional custom data elements.

Great support and lots of potential

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: lots of options for task management

Cons: You can inadvertently create unnecessary complexity.

Overall: We are new to the product but our first few months have been very productive. The reporting available has been helpful for executive level views.

Recommendations to other buyers: Don't have multiple tasks when a single task and jobsheet will do.

Great Project Management and Issue Management Tool

Apr 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use and highly customizable to meet any needs in IT, Marketing, Manufacturing and many other implementations.

Cons: The least thing I like about WF is that everyone once they see it wants it...so makes my job harder...Really there is really not a thing I have not liked about it based on our implementation.

Overall: My team has been using WorkFront for about 4 years now and is very pleased with the functionality and feature set it provides to meet out needs to manage projects in Marketing Communication organization for our clients. We have used to manage project timelines, issue and risk management, timeline management as well as generate great metrics and awesome reporting from the data we collect from WorkFront

Workfront - Project Management Pharmaceutical

Apr 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I've used workfront for 6 years (previously AtTask). This is a great project management tool to use as it provides customizations, extensive reporting, and clear visibility into the project volume forecast.

New Workfront Implementation

Apr 12, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: - visibility to projects
- easy to setup/configure
- High level reporting / dashboards
- Collaboration on work between team members

Cons: - Would like to see improvements in reporting visualizations
- Hard to get team members to update data consistently, which impacts project status/reporting

Overall: We have been live on Workfront for 3 months. As expected, the process definition and change management aspects of the project have been the most time consuming and challenging. The tool is easy to setup/configure, but it does have a higher learning curve for our users than we expected. The biggest benefit we are seeing so far is significantly increased visibility to our projects. The biggest pain points are getting users to update the data accurately and consistently to better enable accurate reporting.

Recommendations to other buyers: - Implementation was rough. Make sure you plan ample time for design and process workflow definition before configuration.

Great Product

Apr 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Offers the ability to customize and cater to your specific project management needs - utilize on a daily basis in terms of tracking project financials, phase completions, as well as reporting.

Workfront review

Apr 12, 2017
4/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Comments: still learning but get several different feedback from end users that it isnt easy to use. as of right now workfront controls us instead of us controlling it.

Workfront Review

Apr 12, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The amount of features and training available.

Cons: Trying to keep up with all of the enhancements made and training folks on those enhancements.

Overall: Have used Workfront for about 2 years now and our company continues to grow because of Workfront. Love this tool and look forward to continually enhancing out workflows in it.

great product

Apr 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Central location for tracking project status and issues and financials

Cons: Sometimes not intuitive where to find info or make changes

Overall: Our PMO uses it and it's a great way to manage multiples projects, with central reporting and issue/risk tracking.

Recommendations to other buyers: Start small then expand

Agile is the future!

Apr 12, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Love the collaboration and central location of truth.

Cons: Users can get a little lost in the tool, a bit better navigation would help. Also with the reporting set up would be great to have better "titles" that are intuitive for actual PMs.

Overall: Excited for the Workfront agile solution. Our team has implemented and we are working out the "kinks" looking forward to helping out with the product roadmap for this solution with Workfront.

Still in the awkward meet/greet stage dating Agile

Apr 12, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Had a tough time with adoption to infrequent users. We've found it difficult to lock down the path and keep those users on the trail. Seems like once they get off the trail they are lost and don't come back.

WOWZA WORKFRONT

Apr 12, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Workfront solves all my project management problems. Seamless integration, excellent experience. I highly recommend this platform!

Customize to your team!

Apr 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ability to customize

Cons: Takes a lot of time to customize

Overall: Workfront takes time and effort to implement, but anything worth while should. Workfront's team has been very helpful to us and really cares that we earn a win for our team.

Recommendations to other buyers: Be patient, learn the product, have fun!

Great company with a strong tool, steep learning curve

Apr 12, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Reporting capabilities, view and layout customization, usability

Cons: Llayered tab layout is clunky UI-wise. Resource management and time logging lacks functionality and integration.

Overall: Of all the products we reviewed during the sales process, this was the best and we are still happy with our choice. The best aspect is the care Workfront provides to its customers and its willingness and emphasis to listen to customers and improve. We know this tool will only grow better.

It is pretty intuitive and easy to customize from an admin perspective, especially versus other tools. We are a tech savvy company so this is a great match of powerful, customizable functionality made intuitive.

We are wild about templates so that all departments know the steps required for another team to complete a certain part of the overall project.

Reporting and calendars are wonderful for executives and directors- eliminates all those emails asking for status updates!

Comprehensive Start-to-finish Project Management

Apr 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Major functionality - it pretty much does everything you need to run a productive marketing org.

Cons: Can be overwhelming , so start simple.

Overall: We replaced an existing tool for Marketing PM that we had outgrown. We had defined our workflows and our teams were in the habit of using a PM tool. The extensive features were intimidating to some of our team at first but with the help of our on-boarding team we simplified the way Workfront was presented and quickly had 100% buy-in. Without workfront our small PM team would drown in more than 3000 projects per year. Workfront gives us sanity, transparency, and control. Very reliable and improving constantly.

Recommendations to other buyers: Try to understand your processes rather than rely on the implementation process. In our experience it is the quickest way to being up and live.

LOVE Workfront!

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Robust capabilities, easy interface

Cons: Web forms cannot be saved while entering the data

Overall: As a project management consultant, I've participated in several Workfront implementations at various corporations and agencies. The implementation consultants are always fantastic to work with. I'm a loyal Workfront user!

Easy to Use

Apr 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use, user experience/interface, ease of configuration

Cons: Wish there was more prescription use cases to help with implementation and ideas of ways to expand use of the tool

Overall: The tool is very user friendly, flexible, and has many functionalities that make workflow and resource management a breeze. One of the best things about the tool is the ability to make hands on configuration and system changes without having a technical background. I also love the user interface that is friendly and welcoming, which goes a long way to help user adoption.

Overall pleased with software, support and how it is used

Apr 12, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We are using workfront for projects that are housed in individual plants. When using the software we are able to track projects that we were otherwise unable to do.

Awesome Work Management Tool

Apr 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Staff have the ability to update their tasks on their own. The reporting capabilities are great.

Cons: The tool can be as simple as you need or as complex so it's important to remove the noise if it's not necessary.

Overall: We use Workfront to manage corporate projects. We love that the end users are able to mark their tasks complete/update their process on their own. The reporting capabilities are fantastic. The staff at Workfront is super friendly and they put on an amazing conference.

Recommendations to other buyers: Attend their user conference...the networking and learning opportunities are fantastic!

workfront - context to everything we do !

Apr 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: ease of use

Cons: pop 3 email is super slow... known fix with infrastructure investments

Overall: I've been a long time workfront fan (when they were attask) and I love how workfront keeps everything in context, the work, the specifics, the priorities... everything! it's game changing.

Recommendations to other buyers: it's sweet!

Great work management system

Apr 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Have loved using Workfront. It provides a consolidated experience that brings out teams together on their project work with easy to understand tasking and dates.

Marshall Workfront Review

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: My department has been using Workfront for 4 years; however, I am new to the department and have only been using it for 4 months. So far, the level of ease of use and overall quality has been outstanding. The online portal and availability of videos and help documents is outstanding.

Looks super cool

Apr 12, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been using Workfront for 2 weeks. After attending LEAP, I am able to compare this with other products on the market and am able to say the program is superior to many others in usability and cleanliness.

Project Management as a One-Stop Shop!

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The dashboards and reporting.

Cons: Permissioning portfolios and how confusing it is for the average user.

Overall: Workfront has allowed my organization to gain visibility from an enterprise-level like never before!

Recommendations to other buyers: Keep up the good work!

Workfront Review

Apr 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I enjoy workfront. Need some help with adoption and integration. Love ProofHQ and the integration with the DAM. Looking for more integrations in the future.

Still growing

Apr 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: very visual, intuitive and customizeable

Cons: stabilty, cloud processing of big data lags

Overall: I have noticed in the past couple months increased outages and glitches. The support team is good but I feel like is only two people managing all requests. I would love to see more mobile functionality and the ability to pull a report based on reports to. I would like increased functionality with 3rd party software (jabber, lync, outlook - not 365, and time management programs)

Recommendations to other buyers: make the app friendly for sysadmin

WF Project Management Review

Apr 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Communication and ability to tie updates in one place on projects.

Cons: Can be overwhelming to start

Overall: Workfront is intuitive, but for some users can seem overwhelming at the start. From a system admin perspective, we seem to solve a lot of our issues before Support gets back to us.

Recommendations to other buyers: Looking forward to improvements in resource planning

Great PM Software

Apr 12, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Feature rich product that is continuously improving on what they have. Since it is cloud-based you have access to the information at any time. No more syncing or emailing spreadsheets around to make sure that the work is getting done. Provides a structure and consistency for folks so that they can move within different areas of the company and not have a learning curve on how to get work done.

Great Product for Entire Enterprise

Apr 12, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Comprehensive product with large set of capabilities. Love the integration of Proof HQ. Looking forward to better utilizing the API for integration into other systems.

Cons: It can be a little overwhelming to the average user. Interface could be more simplistic and intuitive for creative teams.

Overall: We've been using Workfront for a little over a year. While my concentration is the creative community, it is used by the entire company.

6 months in and there's so much more we can do with it

Apr 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We've been using Workfront since the start of 2017 and it's provided us with tremendous visibility in the status of our projects as well as helping us realize how inefficient our existing processes can be. We're beginning to use the reports and analytics to understand where we can improve and measure those improvements. It's very simple as it's most basic task tracking level but Workfront can do so much more. We're looking forward to taking full advantage of these new tools.

packed with features

Apr 12, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Among all the products we've reviewed, Workfront appears to have a lot more functionality than other competitors. All applications have difficulty with user adoption and can't deny that we had issues with this as well but now most of our users are used to being in Workfront and the preference for the tool is going up as well.

Workfront works well

Apr 12, 2017
5/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Proofing.

Cons: There are a lot of steps and training is involved ... which inhibits buy-in.

Overall: The overall produce is GREAT. However, it's not very intuitive. Yes, the trainings are good and help you a lot. However, it's A LOT ... especially when you get new team members. My thoughts are that there should be a light version. Something a little more simple and intuitive where you can get rolling faster!

Mark's review

Apr 12, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: New customer, but everything's been good so far. A lot to learn, especially for someone older. Like me!

Workfront (I still call it attask :)

Apr 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Proofing HQ rocks!

Cons: Can take a little bit to learn how to do things the right way.

Overall: Workfront is a great software to help organize and streamline your projects and process. Utilizing for project management and proofing, Workfront helped us eliminate back and forth emails and time consuming task of making sure you gather all the information needed to start a project and making sure you got all the feedback that was buried in multiple emails. Looking forward to getting more of our team on the software.

Recommendations to other buyers: Make the DAM more intuitive.

Workfront is the Bomb

Apr 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to teach users and set up customizable forms

Cons: Sometimes having 3 ways to do everything is a bit confusing to new users. Premium proof HQ also has some quirks but WF is aware and is very good at making strides to always improve their projects.

Overall: I can't say enough about this software - particularly for Marketing, Creative and PR needs. Very intuitive and the ability for great customization.

My awesome Review

Apr 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Customization

Cons: Calendars

Overall: I've been using WF for about 1.5 years as a project manager and system admin. We have been very happy with it (except for the calendar features).

Great product for serious project mgmt

Apr 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: Implemented about 1.5 yrs ago and have loved Workfront. It's a very robust tool with lots of bells and whistles. It's a great tool for automated notifications to help keep projects moving without constant oversight required by project managers. Although, the implementation can take a while, and never really completes, as you can constantly improve the environment to improve processes. Easy for creatives to learn/use. More difficult for project managers to learn/use b/c they are doing so much more in the system. Highly recommend!

Great tool with unlimited capabilities

Apr 12, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: flexibility, project management success

Cons: complex, technical jargon doesn't always make sense to end user

Overall: Workfront is an amazing tool and it would probably be impossible to completely utilize it at 100%. Our team has been impressed, albeit overwhelmed, with the options, but are already seeing improvements in less than 6 months of use.

Sr Manager, Global Production, Asset & Workflow Management

Apr 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We have been gaining traction and looking now to globalize. With the help of our customer manager and adam mills we will hopefully have this done with in the next year

Solid Tool

Apr 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Went from vendor identification to full implementation in a matter of 4 months. Great support team that has been with us through every step

Workfront Review

Apr 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Keeping out projects organized and moving. Ease of use for filtering requests and approvals. Managing timlines

Overall: Been using for just over one year now. Implementation and set up was phenomenal. Any issues Ive had have been quickly rectified with the customer support line.

Recommendations to other buyers: Overtime not automatically pulled on time sheets. Currently a manual input by the user.

New User to WF

Apr 12, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It is a great product for Program Management

Cons: It is not a great product for service desk or ticketing systems

Overall: I am a new user/sys admin to WF and it has been an overall successful implementation; however, some items that should be fairly common or easier to use seem to be the hardest to get support on. The reporting feature in WF has some great qualities but from a Service Desk point of view it is difficult to track time/efforts by employees.

Love Workfront

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Using Workfront's Agile functionality has given my web team better understanding of priorities, more visibility and a project management tool that they'll actually use. Can't say enough how much we love Workfront.

The Antidote to Project Chaos

Apr 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use. Flexibility of the templates, workflows and ability to build custom forms.

Cons: Roll out of new features is a little slow.

Overall: Our company uses Workfront to manage multiple teams, projects and deliverables for all high level marketing initiatives.

With very little ramp up and the help of SSO integration, new users are able to use the tool immediately after being added.

A central collaboration tool that's flexible and able to be built upon is the key to project success and Workfront helps us reach that goal every time.

Recommendations to other buyers: Definitely join the Workfront Community. Best way to really learn how to master the tool is to network with other users outside of your organization.

Workfront Review

Apr 11, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Started using Workfront a year ago, has helped keep my projects on track! Cant wait get get deeper into the software.

Workfront Project Management

Apr 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been using Workfront for about 18 months and love it. It is so easy to use. It has a lot of great features that are easy to configure to your specific needs. The product development and support teams are awesome! This tool delivers a lot for an affordable price.

CNDC Review

Apr 11, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy access into project view and really great opportunity for project organization.

Cons: Text Reporting

Overall: Overall we had a pretty great rollout. Stressful in the building and customization. Would have liked to bring WF out onsite a few more times.

Recommendations to other buyers: No

Year in Review

Apr 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use

Overall: From the first contact we had with Workfront, we were pleased and knew we had to purchase. It's been a huge help for out organization and we couldn't imagine using another project management system.

The King of Project Management

Apr 11, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: flexibility
customization
visibility
accountability (oops! did I say that?)

Cons: First level of Tech Support is very basic and could use more in depth training

Overall: We have been using Workfront for less than a year and have experienced many benefits from the visibility and collaboration between teams. We are able to provide detailed reports to support requests for time, staff, or other resources. The detailed customization allows us to taylor the interface to fit the needs each team or even each team member! I <3 Workfront!

Recommendations to other buyers: Works great for departmental projects as well as single user projects.

Organizing the disorganized

Apr 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use. Transparency, top down and bottom up. Proof HQ integration is a huge help/time saver.

Cons: Doesn't always play nicely with Macs (Outlook plugin).

Overall: We had adopted other PM systems in the past, but Workfront seems to be the best of the bunch. Easy to use, fairly intuitive, great support for implementation issues. They listen to customers to get feedback on what enhancements should rise to the top of the list - smart and helpful for the end user. Most useful is that it takes a ton of project back-and-forth out of email and allows you to keep the conversations/discussions in tact within the WF project. We're still discovering the best way to utilize the system, but transparency and efficiency within our marketing team has gone up exponentially. It's working well, and am sure it will continue.

One tool to reduce work

Apr 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Highly customizable. Can customize to fit your processes, not change processes to fit the tool. Ability to have project templates. Has request queues so project and work requests are not lost or forgotten. Awesome Design Consultants.

Cons: Tech support could use more training, most issues are moved to tier 2.

Overall: By using this tool we have reduced the number of tools and spreadsheets used to track projects and project work. Highly customizable. Can be overwhelming for technology challenged people. We overcame this by stripping out some of the options to make it more user friendly for implementation.

One Tool to rule them all?

Apr 11, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Within one tool I can do traditional project management, agile management, PPM and ticketing.

Cons: Have had some quality and performance issues. This seems to be improving as the product grows and matures.

Overall: With Workfront we've been able to move from multiple disconnected tools to one for our Project Management, Agile Management, Ticketing, Project Portfolio and business process automation needs. It has helped us get on the same page which has increased transparency, efficiencies and increase accountability. I can honestly say it has been good for us.
Pros: One tool. It gets everyone sitting at the same table
Cons: The product has been growing a lot and we've felt some of the growing pains in quality and stability. Things are getting incrementally better.

Recommendations to other buyers: It takes commitment do learn it and to gain adoption but these investments do pay off.

WorkFront adopter

Apr 11, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: We migrated to WF after a decade of trying different project management and request products- bot home grown and purchased. This is the one that meets the needs with the kind of flexibility that encompasses all sizes of projects and team work dynamics.

It will change your life!

Apr 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Great, Dynamic product with lots of flexibility to scale as you do

Cons: Sometimes the reports can get complicated and you need help to get complex items out of it.

Overall: I have been working with Workfront for many years and it is a great end to end solution for work management within the organization.

Recommendations to other buyers: Keep building out the robust API that you have today.

Knowledge Work Automation

Apr 11, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Work Automation

Cons: Lack of transformative changes

Overall: I like the direction that the product is heading in terms of automating the day-to-day activities or the knowledge worker!

Recommendations to other buyers: More developers needed.

Fabulous!

Apr 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: Workfront has been a lifesaver for our team. We're able to manage the chaos that is 100's of projects per month.

Computer Scientist

Apr 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: We have on-premise installation. We have been using WF for 5 years as a Workflow management tool.

Since we adopted WF tool, our Generic Drug Application Review process has been greatly improved, and expedited

Workfront changes the way you work for good

Apr 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: support team to get you onboard. ease of use, customization

Cons: not a full pHQ integration compared to stand alone

Overall: we deployed wf almost a year ago. lots of training to become a system admin, but worth it, because you cannot be an administrator of something you don't know how to use. looved teh support team we had from day 1

Overall Amazing Experience with WF

Apr 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We are now currently 85% rolled out at my organization and the support team couldn't be better. Great product!

Workfront Software Review

Apr 11, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Very positive experience. Dynamic Keynote and venue. Helpful sessions. Architects were my bright light for training.

Loving Workfront!

Apr 11, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: We just rolled out Workfront for our marketing organization but so far, so good! It's easy to use and integrates nicely with other software tools we use such Adobe Cloud Services, Widen and Outlook.

Reviewer from WF Leap 2017

Apr 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I like the reporting function, custom forms, and dashboards.

Cons: Learning how to use most of the advance functions takes quite a bit of time for those who are not system admins.

Overall: I am a system admin of Workfront at my company of 70 people. How we are using it is we have a system admin for each department. In my opinion, the system is very useful when you know how use many of the advanced features. It takes awhile to learn how to fully utilize these features. This is something my coworkers do not have time to do. This has also hurt adoption of the Workfront at my organization. If it were possible, could you offer shorter webinars?

Workfront Makes Work Manageable

Apr 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: My organization implemented Workfront to help with a nationwide rollout of new POS software to over 6000 retail locations. A massive project that required massive organization to get it done.

Workfront provided this organization for us. It helped us to break these 6000 separate implementations into manageable chunks of work, where we could easily keep track of our progress, understand where we are with any given implementation at any given time, make sure that our teams were getting their work done, and much more.

It provided us with that extra level of organization that we needed to keep everything on track for success.

Additionally after showing our success with the tool, many of our other teams within the organization adopted Workfront to help with their projects and they found that Workfront helped them keep track of the status of their projects and work at all times.

Workfront Experience

Apr 11, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Great for work management and collaboration

Cons: Inability to produce trending reports from historical information

Overall: A great company to work with. Very good service. A modern UI. A good work management platform. Needs enhancement to some reporting features and resource/capacity planning

Theresa's Review

Apr 11, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use

Cons: Advanced Reporting

Overall: Experience has been positive. Would like more functionality for reports especially functionality for producing graphs

Recommendations to other buyers: Cross portfolio capacity planning

Great Task Management Software

Apr 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use.

Cons: Some integrations have been difficult. Also, some of the customizations are clunky.

Overall: Workfront has been a great software solution for us to manage our tasks. We have hundreds of users that use the tool to keep track of their projects and tasks. The tool is easy to use and has a great user experience.

Bye Bye Spreadsheets!

Apr 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Many hours have been saved by consolidating multiple data points across spreadsheets into one tool which increased the reporting accuracy!

Workfront changed the way we do work

Apr 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Creative work used to be first in, first out in our office. The exception to this rule was the squeaky wheel got the grease. If a client is in your face telling you they need something, you tend to do it. Now, with the ability to give the client view access to a project and the visibility into the status of the work we are doing, they don't come knocking on our door. Our team has a better idea of what tasks they need to do and by when. Overall, it has really improved the way we function.

Workfront is a must have for project management!!!

Apr 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use

Cons: N/A

Overall: Workfront is our first project management system and it has truly revolutionized our work. I'm honestly not sure how we survived before implementing it. Our team is more productive on a daily basis.

Strong project management tool

Apr 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Strong reporting and workflows

Cons: Ability to handle tiny fast moving requests as easily as could be

Overall: Have used and set up over the past 2 years with use being associated largely with the marketing and creative space

Recommendations to other buyers: Is a very solid professional PM tool

Basic User

Apr 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I only use it for project managemnet and I feel like it could be used for so much more. I have learned a lot here and it is a great product with great people behind it.

Customization ability is a blessing and curse, but overall blessing

Apr 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Workfront can be integrated with other systems you already use for maximum cross-functioning. Also the reporting and metrics are out of this world, I've reported on things I didn't even know we captured.

Cons: WorkFront does has it's limits and some of them are only found after you start diving deeper into the system. Also it can be hard to find where some things are, seem to be a little hidden. Also some features don't exist that should.

Overall: My team uses WorkFront exclusively to manage roughly 4000+ projects a year. I absolutely love that the system is so robust that we can built and customize it to anything we desire. However the ideas we have sometimes are so grand that we find ourselves running into new problems (high class problems). Fortunately the WorkFront Support team is amazing and they assist whenever we run into a pickle. They even provide better ways for efficiency and easier solutions

Recommendations to other buyers: There should be a way to have document comments appear on the project or issue level. Issues that have been converted to a project should no longer be able to be commented on or edited, this way project managers don't have to monitor them after moving on.

Saved me 25 hours a week!

Apr 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use
Flexible to meet our business and program processes
Expanding roadmap of features

Overall: Before moving to Workfront we baselined our processes. Within 6 months of adoption, Workfront's project automation saved us 25 hours a week in duplicative and tedious project tracking and reporting

Extremely Robust System BUT GREAT!

Apr 11, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The endless amount of capabilities and the visibility of projects.

Cons: On the other side sometimes the endless capabilities can be too much.

Overall: We have had Workfront for a few months and it has greatly improved our processes. We are still trying to manage how robust the system is. This is a good and a bad thing, as our last system was so simple (Basecamp). We have had some issues with adoption since there are so many levels on the projects. As an admin and project manager it has made my life much easier, but lots of training is required for end users to want to adopt.

I can now run reports to manage my designers work, I can see all of the current projects and exactly where they are in the process, and I can get more information from my clients up-front. Overall great tool but there is so much more to learn!

Recommendations to other buyers: Plan to train any users multiple times, as you learn more about the software you need to share it with them.

Workfront is the standard

Apr 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Project & Portfolio Management and the Performance Management

Cons: Training is lacking in terms of availability and it being a standard part of the process.

Overall: I absolutely love working in workfront. This tool has made my job much easier. Not only is the product simple, but the automated task routing is awesome and the level of transparency is extremely value add. The reporting and dashboards make it easy to keep track of status as well as show value to my leaders.

Recommendations to other buyers: Add usability studies into the sales process for customers who are hesitant. Let them test side by side and it's a no brainer.

Workfront Reporting

Apr 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The ability to have separate projects and see all of my tasks in the My Work section in order by due date.

Cons: I would like to have more flexibility in the reporting and when I export my report to pdf if I have groups the system adds an extra line between the group name and the total.

Overall: Overall, I enjoy working on Workfront for managing my projects and I instruct others on how to use it. The one area that has been difficult is the reporting but I'm finding that there are vendors that can help with that. I would like to create a report that is more free-form rather than table format.

Recommendations to other buyers: Overall, I think its a excellent tool to organize my work.

Great Professional Services tool.

Apr 11, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Reporting, templates, ease of use

Cons: outside user access. It is difficult to easily share updates on tasks and projects with collaborators.

Overall: Easy to use project management tool for non-project management professionals and excellent reporting and management for those who are PMP's.

Review of Workfront

Apr 11, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Introduction to similar customers early on in the process is key. Mappin out processes before configuration stage is vital in making the most of your one to one time with your Workfront rep

Thank you for making my life easy

Apr 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Best project management tool out there- thanks for making our job queue, intake, project collaboration, project tracking, and project reporting so much easier!

great product and reporting

Apr 11, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: easy to use

Overall: Workfront is a great reporting tool and allow our team to generate many powerful reports.
It showed our team the efficiency of our work.

Workfront is a lifesaver - and time saver!

Apr 11, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It's easy to use at all levels. It's highly customizable.

Overall: Since we started using WF, our projects move so much faster and smoother. WF provides project consistency and transparency.

Recommendations to other buyers: When you purchase and prepare to implement this software, follow the guidelines set up and offered by WF. They know what they're doing!

Incredibly Powerful! Something You'll Have to Learn

Apr 11, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: The greatness of this tool is the power of it's different features, through reporting, resourcing, and forecasting. To get to this point in an organization is difficult, but the staff at Workfront is incredibly helpful. Definitely a tool that looks like it's going to be simple to use, but it is quite complicated and a lot of learning will be required.

Going Great

Apr 11, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Reporting, transparency.

Cons: Lots of training necessary to get up and running.

Overall: Overall, still in implementation but really going at a good rate. Our workfront consultant has been amazing and super helpful.

Great Product. Easy to start using

Apr 11, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use, cloud based and UI makes sense

Cons: 1) Agile is lacking compared with JIRA
2) Pricey planning licenses - there should be a hybrid work to plan license for less cost

Overall: Workfront's interface creates and environment that allows quick adoption of the product. Most users that are shown the tool, can walk away and begin using it immediately.

Great Tool / Great People

Apr 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: I've used Workfront since 2008 and find it an excellent tool at a great price point. The company is responsive to customer feedback like no other company I've seen. The best asset they have; however, are their people who are top notch!

You've got potential

Apr 11, 2017
3/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The reporting capabilities, the ability to see people's task workload, the ability to assign multiple users to tasks, the general visibility.

Cons: Inflexibility when it comes to firdrill projects, schedule compression and constantly changing projects. All the noise of the extended functionality that we don't use. It's just too complicated for people - the learning curve is too steep, getting people used to using the tool satisfactorily.

Overall: generally, I feel like the system it too vast and complicated. I would rather have a "lower tier" version with less functionaity (users are often confused by the extraneous info, even after we've hidden a bunch of stuff) and then scale up. Also, I find it to be relatively inflexible when it comes to project schedules (task lists) as things in our department change so much that the system takes too much work to keep up with those changes. As a project manager, I spend way too much time in the weeds because of this inflexibility, trying to keep up with task management when I have higher-level fish to fry.

Recommendations to other buyers: Please develop product tiers for smaller organizations that don't need at least half of the functionality. Also, we had TOO MANY BUGS in our instance that caused project delays and lots of confusion. The help/tech support folks could rarely reproduce our problems and rarely had solutions.

Good tool for realtime data, but need 2nd level development for advanced using

Apr 11, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: real time data, good for historical tracking

Cons: Bad experience on text mode editing, less documents. No advised corrections in text mode.

Overall: Cool for getting real time data, but somehow the WF itself is not fully meeting business expectations and to enable that user has to dig in deep or doing 2nd development by using API.Poor document on text mode and API using.

Powerful tool, with powerful results!

Apr 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The reporting capabilities and the job flow/ queue management.

Cons: I think the flow of creative approval can be improved.

Overall: I work in financial services, and our Marketing organization was in need of a central respository for Compliance approvals - enter Workfront. As we began our implementation, we quickly realized it was also an amazing tool for job flow and work management. As a creative person, turned reporting nerd, it turned into a powerful tool to show the value of Marketing to the Executive leadership. The reporting tools help us to show measurable value to the bottom line. Highly recommend!

Recommendations to other buyers: There's a big learning curve, there's A LOT of features, start slow - totally worth it!

Best for Creative Agencies

Apr 11, 2017
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Workfront is the best work management site available for creatives. As the on-site admin, I've worked hard to customize the tool for my team. It could be better tailored to "out of the box" templates dependent on the nature & size of your team. But after some hard work, getting a consultant on site, and a lot of customization, I cannot IMAGINE ever going back to FileMaker or any other request system.

My Review of Workfront

Apr 11, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have used Workfront for over 3 years and really enjoy using it. I am excited about the improvements Workfront is making and the future of Workfront

Workfront Rocks!

Apr 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Very robust and customizable. I can report on ANYTHING.... and the people are soooo kind and easy to work with. Very responsive.

Cons: There is no way to bulk edit existing projects and link milestones to tasks. I have just learned about milestones, and I have updated my project templates to include them, and linked the milestones to individual tasks, but for existing projects, there is no easy way to add that feature for easier reportability

Overall: I have never worked with a more responsive, tech savvy, personable company than Workfront. I love you all!

Workfront Rocks!

Apr 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have never worked with a more responsive, tech savvy, personable company than Workfront. I love you all!

Where were you in my past life?

Apr 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Workfront takes crazy project plans and processes and simplifies. I have found that many users are scared to use the solution then once they use it - they are surprised by how little effort it took.

Love WorkFront!

Apr 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Although our company acquired the software four our Marketing units, I have been able to leverage the technology for my own personal tasks and for administrative functions (purchasing, travel, report requests)

Great tool for organizing work.

Apr 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use. Can ramp up quickly. Makes a difference.

Cons: More out of the box user training would be helpful.

Overall: We've been using Workfront for about one year in our Marketing department. It has helped organize the team and made us far more efficient than when we simply were working from emails. The information we need is collected up front and we also have a history we can review. We've also started using the Workfront number as a unique ID that we're tying to our collateral so we can track it's history.

Best Project Management Tool Out There

Apr 11, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Of all the tools I have used in my project management careet, Workfront has been the one to accommodate any type, size and complexity of project. Its a very intuitive tool as well as scalable for any size company. I will always encourage companies to use Workfront and actually look for companies that are already using it when transitioning to a new company.

Recommendations to other buyers: I will research this product more in the future. If they are associated with Workfront then they must be a quality company and product.

Robust tool with lots of functionality

Apr 11, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Web-based can be used anywhere. Loaded with functionality.

Cons: So much functionality it can be overwhlming

Overall: Workfront has improved on department workflow and overall efficiency. It has helped our creative team manage project intake and distribution.

Recommendations to other buyers: Be patient and give it time for adoption

We love WorkFront

Apr 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: easy to use
constant addition of features
fantastic customer support

Cons: it takes change management an maintenance to upkeep on best practices

Overall: We have been using WorkFront for about 4 years now. They have fantastic customer support, constant upgrades to make the experience better, and a great team overall.

Recommendations to other buyers: Keep up on training and best practices. The constant enhancements keep making work flow better. Take advantage of them!

Implementation in process.. so far.. so good

Apr 10, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: They are growing and they take client feedback to heart. I see changes from our feedback to their development

Cons: as a company with VERY LARGE (2000+ line) Projects we're having a hard time with the user-experience.

Overall: We implemented Workfront enterprise wide and we're in process of bringing it to all of our users. so far the process internally has been bumpy, but Workfront support has been super helpful and on point. I look forward to a long future with the company.

Recommendations to other buyers: Use your customer support and development resources

Leverage automation and transparency to drive success

Apr 10, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Reports and dashboards are easy and effective to drive projects.

Cons: User adoption can take time.

Overall: We implemented Workfront in 2008 and have been utilizing the automation and transparency to drive success for almost ten years in very challenging conditions. The ease of reporting and dashboards has, in particular, helped me support both project teams and senior leaders to succeed in their goals.

Workfront: The best of the nest

Apr 10, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Great workflow and process management. Collaboration within the tool has greatly increase productivity and historical tracking of projects.

Cons: Would love to see customizable workflow rules as well as more robust reporting.

Overall: Workfront has helped multiple teams in my org streamline their project management process, standardize workflows, increase collaboration and communication. The ability for managers to see how resources are being used has been one of the greatest benefits of Workfront.

Workfront Rocks!

Apr 10, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Best customer support, intuitive, comprehensive

Overall: Workfront is by far "best in class" in the project management software category. Not only does it offer ultimate customization while remaining intuitive, but it has the absolute best customer support out there. I can't recommend it enough!

User friendly

Apr 10, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: Experience was very user friendly and easy to follow. Support was awesome and willing to help with a solution.

The Tool That Can Do It All

Apr 10, 2017
5/5