Who Uses This Software?

Small and mid-sized business, startups. E-shops, SaaS products.


Average Ratings

1 Review
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    In Person
  • Support
    Not Offered
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Customer.guru
  • customer.guru
  • Founded 2016
  • Czech Republic

About This Software

A set-and-forget service that automatically measures your customer satisfaction over time using Net Promoter System.


Product Features

  • 360 Degree Feedback
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Distribution
  • Embeddable Survey
  • Kiosk Survey
  • Mobile Survey
  • Multiple Question Types
  • Offline Response Collection
  • Online Survey
  • Paper Survey
  • Phone Survey
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Templates

Product Reviews

Amazing support!

Sep 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The best tool out there to measure Net Promoter Score. It's super simple to setup, mainly if you want to use it for an e-shop powered by Shopify and really easy to use. Can't recommend it enough! :)