Who Uses This Software?

High reliability organizations in industries as diverse as quality/six sigma, energy, utilities, manufacturing, healthcare, EP&C, EHS, government, mining, oil & gas, and supply chain management.


Average Ratings

11 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • DevonWay
  • www.devonway.com/
  • United States

About This Software

DevonWay CI helps organizations collect, track, and analyze data in order to eliminate defects, inefficiencies, and safety issues. The platform is highly tailorable and incorporates your own business rules, data, and workflow. It allows you to run your own searches, create custom reports, and set up alerts and notifications. It is best applied to companies of at least 20 users and can scale to many thousands. It does not require IT involvement unless you connect it to backend systems of record.


DevonWay Features

  • Ad hoc Analysis
  • Ad hoc Query
  • Ad Hoc Reports
  • Benchmarking
  • Budgeting & Forecasting
  • Dashboard
  • Data Analysis
  • Data Visualization
  • Key Performance Indicators
  • OLAP
  • Performance Metrics
  • Predictive Analytics
  • Profitability Analysis
  • Strategic Planning
  • Trend / Problem Indicators

DevonWay Reviews

I am an end user. It is a nice software, however the implementation is not well thought of here

Jun 05, 2017
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: Not
Likely
Extremely
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Pros: I like the fact that one can tie objects or actions together or that they can be related.

Cons: It is not inherently obvious how to navigate thru item. I'd reccomned a pop up bubble when the cursor is over a certain item or button to help users navigate the system

Long-time user of DevonWay products. Apprecite continuous improvement.

Jun 02, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The ability to work with DevonWay staff at all levels to configure the product that does exactly what I need it to do. I also appreciate the significant number of enhancements that have been made in the last year or two to make products more user-friendly.

Cons: There is definitely a learning curve involved in using the different modules and it can be difficult to force myself to take the time needed in order to use the products optimally. Use of the DevonWay products is not my core function per se, however, I have the sense that there is so much more I could be doing with them that would improve my overall efficiency (I feel the same way about Excel, for instance).
I think the more casual user (e.g. our members) struggles, even more, to learn the software as they simply don't use it enough to lock the processes into memory and they constantly have to ask how to do the same tasks. Perhaps context sensitive help/FAQs would be useful. I do think the recent update to the Help system was outstanding, however.

Overall: Helps us run our business and collaborate with hundredsof people from around the country.

When issues /concerns/problems are identified there's always a quick response to identify and fix

Jun 01, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Very intuitive even for someone that is not an every day user. Data is easy to extract and understand what you are looking at.

Cons: I don't create reports very often so when I do create one it is not intuitive to me on how to customize a report for what I need.

Overall: Easy to input data and easy to extract data. The software is very flexible to meet our needs.

Generally good.

May 30, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Latest format. It is a good working tool for everyday use with respect to initiating, tracking and addressing CRs.

Cons: Inability to mimic some of MS Word File Capabilities with respect to editing and formatting (e.g. creating a numbered list and alignement).

Overall: It is our main work tracking tool for addressing Condition Reports.

The software is powerful and saves time. Very easy to use and fast.

May 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: It is very versatile and easy to use. The more you use it, the more you think of "what if I could do this" and soon you are doing exactly that. The technical support considers every question a possibility and they are same day innovators. The software has modules for a wide variety of enterprise applications, and each will provide notifications and information to you automatically by email if you wish.

Cons: The applications to iPhone are just being developed, and sometimes in that application are difficult to navigate in. But that is improving. Looking forward to not typing some day, just talking to it. They don't yet have a "Siri" like feature, but they are as close as the phone.

Overall: Easy application for 2000 workers. Powerful database. Automated trending and notification. Daily automatic reports. Automatic email of new assignments and assignments coming due. Real time support if needed.

High earned value for your clicks and key strokes.

Feb 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Comments: I have had the opportunity to utilize DevonWay in multiple enterprise situations. I have also had the pleasant experience of implementing DevonWay as an enterprise, single-point entry system for greater than 6000 individuals and integrating several diverse applications from action tracking and regulatory corrective actions, to work management and equipment database maintenance. DevonWay has such an intuitive look and feel that anyone who has searched the internet, uses email, and at the extreme has shopped on the web, can easily use DevonWay. I have used DevonWay as a "front end" for less user friendly programs to make them more effective and I have used DevonWay to integrate several legacy programs so they could be eliminated along with their maintenance and cost. I have often said that the real cost of a software system is not in buying or hosting, but in key strokes and clicks required by the workforce to produce value in the system. Will people want to use it? That is where DevonWay excels.
Pros:
Ease of use for both those who input and those who use the input. The information you want at your fingertips, not waiting for someone to provide a dated report in order to take action. Large, diverse user base provides timely useful upgrades, keeping the system contemporary. You do not have to worry about having yesterday's system.
Recommendations:
Do not just try and replicate your current system using DevonWay. Go in with the philosophy of, if you had it to do over, knowing what you know now, what would your system look like? Who are all the customers? What would make the workforce want to use the system? If you put the right effort into figuring out what you would like in a system for now and into the future, DevonWay will create it and give you more versatility than you knew was possible.

Great Software bang for the Buck!

Nov 22, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments:
I have been using multiple DevonWay products for over eight years. The software is highly customizable and the DevonWay team is always willing to go the extra mile to make the experience right for you. They are focused on providing you the right tools to make your job simpler, and more efficient. They are also always looking at new technologies to make their software and tools cutting edge. Customer focus though, is what sets the DevonWay team apart. They are quick to respond to questions, address issues, or make adjustments to fit your needs.