Who Uses This Software?

Home Service Contractors


Average Ratings

6 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $24.00/month/user
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Field Nimble
  • fieldnimble.com
  • Founded 2015
  • United States

About This Software

Field Nimble was designed from the ground up to be simple yet powerful field service management software for small home service contractors. Functionality includes complete customer management with CRM, smart scheduling, real-time dispatching, beautiful proposals & quotes, work orders & invoicing, real-time field and office payments and more. Best of all, you can customize Field Nimble to work exactly the way your business works with custom fields and powerful reports.


Product Features

  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Electronic Signature
  • Inventory Control
  • Job Management
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management

Product Reviews

Our overall experience as a company has been GREAT, we can't think of one complaint as a company.

May 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software set up can be learned easily. Everything you need is accessible in one screen. If you want to access any one item individually you can. The software allows you to email an invoice directly to a customer which in turn can assist with saving time folding invoices into an envelope, time in the post office and money on postage. The invoice you get to set up looks very professional it basically looks like you uploaded your own invoice which came from a printing company, which also is a savings feature. You get to create an invoice which as mentioned, can be emailed, printed and saved. When you order 100 professionally created invoices from a printing company this costs you money. In small businesses, especially a business starting up these are great features. You can save even more time and money using this software, you can run a payment right from the software, the savings with using the credit card live processing feature allows you the flexibility of saving money on the software. Software can be very costly to a small business owner, especially a new business owner. We are a new company with years and years of customer service, this software has a feature where you can get assistance via a chat accessible right from your software screen. The customer service you will receive using Field Nimble software is superior. You will never be alone using this software, you will never be left on hold forever waiting for support, Field Nimble cares about their customers!

Vendor Response

by Field Nimble on May 18, 2017

Joseph, Wow! We're blown away by your kind words and so happy that you and your team are having such great success using Field Nimble! We promise to keep taking suggestions and helping wherever possible! Thanks again for being a part of the Field Nimble family! The Field Nimble Team

Gamechanger

Apr 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We couldn't be more enthused with the software. We have been in business for over 20 years, and have utilized the same three part carbon copy invoice / proposals since day 1. As we grew, the paperwork was immense, and the tracking was impossible. This software has allowed us to seamlessly manage our techs in the field, while giving them the tools they need to confidently offer options to the customer.

The integration of the program was great, the whole field nimble team was helpful in making sure any questions were immediately answered. Our techs were confident on its use within days of launch.

Lastly, and perhaps the most shallow, the software just looks great. The invoicing, the scheduling, the app- it is all very accessible. I had found some other programs to look sort of antiquated, and almost a bit intimidating.

I would recommend this program to ANYONE in the industry. Very glad we made the change.

Vendor Response

by Field Nimble on April 13, 2017

So happy to hear it, Ryan! Thank you for the kind words. Our development and customer success teams love to hear about your success, especially when we get to play a tiny part in it.

What a Small Business CRM should look like...

Apr 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The software has a good flow to it. Its like it knows what your going to ask next. Invoices look really professional as well.

Cons: Would like to see an Inventory feature in the future but for the current pricing you can't ask for more bang for your buck.

Overall: Was able to setup and start using my first day! Everything seems to be very well thought out and easy to use. The phrase "so easy a cave man could use it" comes to mind and yet its effective at what you need it to do. Customer Support team is very helpful and the few times I've reached out they have responded very quickly. I've worked with & for companies with CRM's that cost hundreds and even thousands per month and haven't received the level of customer service I've gotten with Field Nimble. Well done Field Nimble team! Well done!

Recommendations to other buyers: They have some YouTube videos I found helpful.

Vendor Response

by Field Nimble on April 04, 2017

Wow! We're incredibly happy that your team has had so much success with Field Nimble. Thank you for those kind words!

Flows seamlessly

Jan 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The simplicity of the software, and how it moves from each component of the service call seamlessly. I also like how the program is updated and worked on constantly without any interruption to my staff.

Cons: Some features are still under development, such as communication with Quickbooks and photo uploads.

Overall: I switched from a larger sized software company because I felt like overwhelmed. I love FieldNimble because it is easy to use and doesn't overwhelm you with useless features. The interface moves smoothly from dispatching to arrival, creating proposals and collecting signatures, processing payments and the invoice, and completing the job. Whether your coming from a larger sized program, or a paper invoices, your staff will catch on easily.

Vendor Response

by Field Nimble on January 13, 2017

Hi Josh, We're very happy to hear that Field Nimble has been quick to catch on! Thanks for the kind words! We have lots of great stuff that'll be added soon, and we appreciate your feedback! Thanks again! The Field Nimble Team.

Great software

Dec 14, 2016
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Support team

Cons: Most issues I've come across were learning experiences that have been overcome.

Overall: I've been using this software for about over a month now. It's easy to use and there is a great support to back it up. I was in search of a way to store my customer base, schedule jobs and collect credit card payment, the team at Field Nimble are there for you anytime you need them and root you on as you build your business. Thanks again for such a great program. "Integra Air"

Recommendations to other buyers: Call Field Nimble any question you may have about their product, you won't be disappointed.

Vendor Response

by Field Nimble on December 15, 2016

Really thankful for your feedback, Mike! We're happy to hear that things are working well! More good stuff to come!

Great End-to-End Solution and Excellent Customer Service

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to Use
End-to-End Solution
Great Customer Support
Very Efficient Robust Software
Everything I need nothing I don't

Cons: No Cons

Overall: Field Nimble helps me manage my cleaners, book jobs, manage work orders, invoice clients, manage billing, and get paid faster. I have used other products but this product is very easy to use and helps me with multiple facets of my business. The customer service provided by Greg and Dave was superb when I had some questions. With Greg's expertise, he has been able to guide me seamlessly through each step of the process. Greg and Dave answered all of my questions and has surpassed my expectations with their ability to provide solutions with the software. I'm so excited to have grown my business with Field Nimble. I would highly recommend Field Nimble to anyone in the home services industry.

Recommendations to other buyers: The ease of setup, and very reasonable price, along with supreme customer support; I could not have asked for a better company and product. Greg, Dave, and Steve, just to name a few; are very knowledgeable, and professional, and I know the customer's satisfaction is firmly set as their mission for their company.

Vendor Response

by Field Nimble on December 14, 2016

So glad to hear that Field Nimble is working well for you and your team, Luke! We appreciate your kind words and look forward to continuing a great relationship!