DoJiggy Pledge

4.5 / 5 56 reviews

Who Uses This Software?

We serve non-profits of all types, schools, churches and community organizations.


Average Ratings

56 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $499.00/year
  • Pricing Details
    $499 includes up to 100 fundraisers with their own page
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • DoJiggy
  • www.dojiggy.com/app/services/crowdfunding-software
  • Founded 2003
  • United States

About DoJiggy Pledge

Affordable fundraising and event management software for walk-a-thons, School Fun Runs and all types of peer-to-peer and crowdfunding events. With this easy-to-use system, event administrators create a customized fundraising website, set fundraising goals and prize levels, and generate numerous reports. Participants create their own personal fundraising page to collect donations via email and Social Media shares.


DoJiggy Pledge Features

  • Alumni Management
  • Auction Management
  • Campaign Management
  • Contribution Tracking
  • CRM
  • Donor Management
  • Event Management
  • Grant Management
  • Membership Management
  • Mobile Giving
  • Payment Processing
  • Planned Giving Management
  • Pledge Management
  • Prospect Management
  • Recurring Giving
  • Volunteer Management

DoJiggy Pledge Reviews

Great Platform for our Walkathon!

Jan 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to Track

Cons: Payment set up was difficult

Overall: The online system is easy to use and greatly increased out ability to raise more money with our walkathon.

Excellent Software

Jan 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Cons: N/A

Overall: This software is so easy to use. Very user friendly and a great value! Customer Service reps are extremely knowledgeable.

Recommendations to other buyers: Extremely customer friendly.

Going on our 3rd year!

Jan 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We've run our annual walk-a-thon on DoJiggy for the last two years and we're about to launch our third. We used a homegrown program prior to that and DoJiggy is WORLD's easier.

Reporting is excellent. Registration is easy for our users. Customer Support can't be beat! I always get a response right away and a fix within hours if not minutes.

I shopped around this year for other options and I didn't find anyone else that came close to the robust solution I get through DoJiggy.

DoJiggy has really made registration and fundraising simple.

Jan 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use

Cons: initial setup was hard

Overall: Each participant automatically get their own fundraising page, we can sell items, we can pull reports, everything is there for one low price. we've been using it 2 years now and it just works.

Recommendations to other buyers: once you create your initial site you can clone it each following event and then edit

School and parent approved!

Jan 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I used this for our school's Rock N Run fundraiser. It was critical for our success. The ease of uploading class lists, running reports and general website creation were awesome. From the user side, we received only praise. Thank you DoJiggy!

DOJIGGY Pledge

Jan 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The dojiggy is perfect for different events with donations to the corporations. Its so easy to use and maintain.

Near North Montessori School

Jan 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: We have used for our annual walk-a-thon. I have nothing to compare it to, but generally speaking we have been happy with the service.

Good platform but great customer service

Jan 18, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money

Comments: The platform is not intuitive/user friendly but the customer service was great and helped us through the experience.

School Jog-a-thons

Jan 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: We use the software for our school jog-a-thon fundraiser. Only the kids who will be collecting pledges online create pages.
Some of the features are really good:
- the ability to connect to PayPal which is what we use to collect donations online and keeps things all together
- the ability to create "teams", which in our case are classrooms, that complete for the most money raised
- the ability to have the administrator assign kids to the teams since most people forget to select their teams when they sign up
- the ability to create a page template which makes it easier for the kids to start their pages
- the tracking software and reports are super helpful
- we are able to enter offline (cash or check) pledges as well so we can track the entire jog-a-thon with the software
- we are able to create a whole site around the donation software which allows us to get information to the participants especially the leaderboards

We do some tricky things that the software cannot handle well:
- allowing a donator to make 1 donation that gets split between siblings
- allowing a donation to a team without a specific student being selected
- sometimes when the donator has issues with PayPal, they will try to enter a donation multiple times and the software counts all of those incomplete donations to the student (they can be manually cancelled by the adminstrator but this creates more work and artificially inflates the students numbers in the short term)

Overall, the software has been very helpful and helps us expand our reach for our school jog-a-thon by allowing kids to email the page to relatives or friends that are not local. We have definitely raised more money with the DoJiggy software and it has made it worth the costs for us.

Versatile fundraising package

Jan 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to maneuver in the back end to create a custom site for our needs.

Cons: Wish it were a little cheaper - we end up paying for so many more users than we actually need.

Overall: We were pleasantly surprised that Dojiggy had almost all the functionality that we needed to run our fundraiser, right out of the box! We did pay for a small customization, but that customization wasn't even an option with many other sites, it was well worth it! Easy to use and design a custom site for our organization.

Good value, easy to use

Jan 18, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using DoJiggy Pledge for our annual walk-a-thon for six years. It is easy to set up the web pages and run reports. Participants easily set up personal web pages. It's a good product for the cost.

Super duper easy to use

Jan 18, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy and simple to use

Cons: A little limited in customizability

Overall: This doesn't have all the bells and whistles as their bigger competitors, but the value for money is top notch. If you are running a midsize fundraiser, and need customer support to be one quick call away, then this is for you.

Car-Wash-Athon Pledge Drive

Jan 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how it was very user friendly. The members of my church were able to pick it up quickly

Cons: The fact that it's expensive. If it were cheaper then I would use it more often and also be more likely to share it with my friends and family.

Overall: We loved this software it made our event run even smoother than we thought. It was our first time doing a pledge drive but DoJiggy is great in their support. We are definitely going to be using this software in the future.

Recommendations to other buyers: Make a cheaper, you'll make more money

Great tool for managing your golf outing

Jan 06, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: DoJiggy was a great tool for us. It was easy to use and manage and helped us reach a record level of fundraising!

non-profit blessing

Jan 06, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use.

Cons: Some features are not flexible and make it difficult for me to get my message across.

Overall: Dojiggy has been helping us with our fundraising needs for 6 years and has simplified it for us to the degree that we are raising more money than ever! When we need technical support, they are quick to respond and always help us resolve our problem. I love doing business with Dojiggy!

non-profit blessing

Jan 06, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Dojiggy has been helping us with our fundraising needs for 6 years and has simplified it for us to the degree that we are raising more money than ever! When we need technical support, they are quick to respond and always help us resolve our problem. I love doing business with Dojiggy!

Great solution for my nonprofit events

Jan 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: DoJiggy has been the answer for us. Simple to use but still has extra features. Their customer service is always helpful and the web-based product gives us easy access. I recommend DoJiggy for anyone doing large scale events. It makes fundraising easier.

Vendor Response

by DoJiggy on January 06, 2017

Thanks, Michelle!

Reliable website

Jan 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I Have been using DoJiggy for two years now for our Run, Walk & Roll with Cobblestone Arts Center and it's been very reliable site. Their support team members have been very helpful. They help me get started on their site and never left my side after getting it up and running. It wasn't a one and done- they continue to support me and the agency to hit the goals for the event that year. I would recommend this site to any non-profit agency or profit agency. Very user-friendly site...

Fundraising Coordinator

Jan 06, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that the template was easy to use.

Cons: It was confusing how to upload pictures and videos on the main page.

Overall: We have used Dojiggy for about 5 years and have been pleased overall with it. We had trouble merging it with oh and our database though and would lvoe to see an improvement there.

Recommendations to other buyers: I would like to be able to put company logos on the sponsor page.

SEA Paddle NYC

Jan 06, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Generally works seamlessly.

Cons: Occasional glitches

Overall: SEA Paddle NYC is one of the premier stand up paddle events in the world. We have used dojiggy as our pledge page for years due to its ease of use for participants. From the organization's perspective the reports and specialized tools are very comprehensive and flexible, it is a great fit for our event and I would give dojiggy a great recommendation.

Vendor Response

by DoJiggy on January 06, 2017

Thanks for the great review, Richard. We love hosting your event! -DoJiggy

a versatile and affordable website to support fundraising events

Jan 06, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: fixed cost and ease of use

Cons: more our problem than yours -- but we could not link a pay option to the site (our parent organization would no allow it) and that made it a little confusing to users

Overall: this was our first time using a website to support our "NYIT VIP Walk for Independence" and our experience with DoJiggy was all positive. The cost was fixed and very reasonable, the administrative website was intuitive and easy to use and the customer support was very helpful. The system is also available to scale up to provide more features as your event grows year to year.

Recommendations to other buyers: most of the administrative site is intuitive, but changing some system-wide feature took some figuring out to determine where to find the right page to make the edits.

Do Jiggy Review

Jan 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: DoJiggy has made my life 10X easier. I work for non-profit organization and we use this site yearly for our Move It Awareness Walk.

Great Value and functionality

Dec 19, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: We have used the Dojiggy platform to run a peer-to-peer fundraising bike-a-thon. We have used the platform for 8 years and have found no product better on the market that matches its value for its versatility, and functionality. Tech support is very responsive.

Poe Classical Review

Dec 14, 2016
5/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The site was very affordable. We had a good experience with the company. I liked that we had access to funds raised through our PayPal account for credit card pledges.

Vendor Response

by DoJiggy on December 15, 2016

Thanks for taking the time to write a review, Kishasha! Let me know if you need anything.

Most Important Piece to DIY School Fundraising

Dec 13, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its affordability and the good customer support.

Cons: It was somewhat difficult to navigate the back end of the platform. I think this was really because it's so powerful, but I do think the user interface could be made a little more intuitive. The public-facing side was very user-friendly, though, and that was much more important to us.

Overall: After years of working with a third-party fundraising company that charged us 50% of the proceeds, we wanted to transition to a fundraising process that put us in control of the funds using tools that didn't cost such a large premium. DoJiggy was the perfect solution because the real value we were getting from the other company was their payment processing and online analytics. DoJiggy is incredibly affordable and the customer support was absolutely top-notch - two of the most important things to us. The platform is easy to use and it was clear that DoJiggy was responding to feedback as they worked to streamline it even more. We couldn't have been happier with our experience. In the end, our school ended up with more proceeds from the fundraiser than any previous year. We're now looking forward to working with DoJiggy annually.

Recommendations to other buyers: This software is a fantastic alternative to fundraising companies that charge high premiums to be a middle-man between an organization and its fundraising platform. With DoJiggy you just pay for your use of the platform - they don't try to take a cut of the proceeds like other fundraising companies. It's a much better model and is far more lucrative for the organization trying to raise funds.

Vendor Response

by DoJiggy on December 13, 2016

Thank you for the great review, David! We look forward to supporting your school's fundraising again next year.

Perfect for an Organization Like Ours!

Dec 12, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplicity in editing and using the site for web registration, pledging, and donating.

Cons: The simplicity of the pledge format decreases the ability to customize specific factors related to the registration and pledge forms.

Overall: We are small, all-volunteer non-profit. We were looking for an affordable alternative to the host site we had used while previously affiliated with a national organization. Dojiggy is much more affordable than the software/service we had previously used. Based on our first event, we found Dojiggy easier to navigate, more user-friendly, and more personally customizable than our previous software, despite being much cheaper. There continues to be a learning curve, but Dojiggy staff are quick to respond and very helpful. There is a very thorough and invaluable FAQ as well. While we find that there are still improvements to be made, our experience has been entirely positive and we feel that Dojiggy will not hesitate to act upon our requests and suggestions. We plan to continue working with Dojiggy and would recommend it to any fundraising organization.

Recommendations to other buyers: I recommend adding automatic confirmation email, especially for donations or when pledges are completed. The donor should automatically receive an email confirmation/receipt, or there should be an option to automate this function.

Vendor Response

by DoJiggy on December 13, 2016

Thanks for the review, Nathan!

DoJiggy Pledge

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Very ease to walk through the process of setting up your website.

Cons: No "cons" that I have ran into.

Overall: I have been very pleased with the Customer Service at DoJiggy. Everyone I have encountered has been excellent to work with. The software is very ease to use. It's a great value!

Recommendations to other buyers: I highly recommend it.

Vendor Response

by DoJiggy on December 13, 2016

Thanks for the great review, Tonya!

This is a good choice!

Dec 12, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: We have used DoJiggy to successfully manage our annual "athon" event since 2013. The product has met all of our needs and simply outpaces other offerings - especially when considering the cost to performance metric.

Vendor Response

by DoJiggy on December 13, 2016

Thanks for the review and for being a returning client, Jim! Love your event!

It Gets the Job Done, But It's Cumbersome

Dec 12, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It's easy to carry over previous years' designs.

Cons: It's hard to use - it's cumbersome. It's not intuitive. It lacks flexibility.

Overall: We have been using DoJiggy for a couple of years for a school fundraiser. The benefits are that students can keep their same pledge page year after year, making it easier for them to sign up. Updating information can be challenging as the pages aren't that intuitive. Additionally, we have found that we spend quite a bit of time digging around trying to find places to either update information or make adjustments to pledges that come in.

Need flexibility

Dec 12, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: quick customer service response

Cons: generic reports

Overall: Since we pay the same amount regardless if we are a first time or returning user we should have flexibility to change the template (not just the color scheme). We also need to be able to filter reports according to our needs vs. running three generic report to meet our needs.

Recommendations to other buyers: ability to filter reports, ability to change template at the beginning of renewal without additional cost.

Vendor Response

by DoJiggy on December 12, 2016

Thanks for your feedback, Mylien. You are right - we need some new templates for 2017! We will work on implementing some new ones. Also, just to clarify, we have 16 Pledge reports and many of them do include filters. Still we understand that everyone needs something unique for their event and we would like to give it to you....If there is something specific that we can do to assist with a certain report, can you please email us in tech support?

We Love DoJiggy

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: For years our softball association did our Hit a Thon using volunteers to do all the work. This last year we switched to DoJiggy and what a difference!
The program was so easy to setup and the people at Dojiggy were there by phone or email if I needed help!
Our families thougjt it was easy to use! We raised more money than we had in a few years!
DoJiggy is the only way to go!

Vendor Response

by DoJiggy on December 12, 2016

Thank you, Jody! So glad to hear about your fundraising success.

Peer to Peer perfection!

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, really great reports

Cons: A little confusing at first, but easily figured out once you start looking at the literature and just playing with the functions.

Overall: Was feeling a little overwhelmed initially, but the software is really very self-explanatory and easy to get started with. Any questions were very quickly answered. After researching a number of options, I'm very pleased with DoJiggy. Can't beat the value, too!

Recommendations to other buyers: The only thing I would like is to be able to have a Reader type device which could be used remotely so donors can just swipe to pick up credit info.

Vendor Response

by DoJiggy on December 12, 2016

Thanks, Cindy! That would be great to incorporate a swiper w/ the software. We will look into this further.

Car Wash Athon Dojiggy Review

Dec 12, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software does practically everything you need for any pledge drive fundraiser. Very user friendly

Cons: The price is high, I'm sure if the price was lower and if there was a yearly subscription to continue to use it. I think more people would share it with other fundraiser groups.

Overall: We used Dojiggy software for a church fundraiser and the way we used is was for a Car Wash athon. It took awhile for us to fully get setup. The need for us to get a merchant account is what really held us back from making more money. We eventually got it because we really wanted to collect pledges per car being washed. Everyone who used the software in our group seemed to have an easy time using it. Now that we have fully used the software and that our donators have seen it, I believe the second time around will be even more successful. I love the fact that it was mobile friendly.

Recommendations to other buyers: Lower the price or have different pricing options.

Great Site!

Dec 12, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The registration process, the website design, the accessibility for users

Cons: Needs more tutorials, reporting could be a bit more organized (excel spreadsheet version), a better way of explaining how to solve payment processing issues

Overall: Our large WALK event couldn't have gone as smoothly as it did without DoJiggy! Because there is so much that you can do on the site, it can be a bit difficult to navigate, but for what we needed it was very user-friendly and helpful. Customer support was great, and whenever I sought out assistance I was answered promptly and kindly. Definitely going to use for our event next year!

Vendor Response

by DoJiggy on December 14, 2016

Thank you, Rianna! We will keep working our knowledge base and please let us know if you need any specific assistance.

Good value for the money, but.....

Dec 12, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Cost, customer service.

Cons: The difficulty of use, how it is viewed on mobile and desktop.

Overall: Overall, DoJiggy is a decent website for a Walk. The price is good, the website is fairly easy to handle and the customer service is quick to respond etc.

One of the biggest shortcomings is how difficult it is to register. It's cumbersome, you can't use the previous year's login info (making hard to remember yet ANOTHER login/password) and it's just not intuitive. Not to mention, if you have some folks that don't know there way around a computer, that all but cancels them out as participants.

While some adjustments were made from our 2015 experience for 2016, I think more things to need to change on the back-end if we were to use it again. It was just too confusing for our registrants/participants and create too much extra work for this small Organization.

Ride for a Lifetime

Dec 12, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Used to collect ledges for an important charity event. Allows riders to promote their own fundraising efforts through social media

Vendor Response

by DoJiggy on December 12, 2016

Thanks for writing a review, Allen.

Fund raising chair for an elementary school foundation

Dec 12, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: We have used dojiggy 4 years for our fall fund raiser. We have shopped around every year and have found dojiggy to be the best value.

Ironman Golf tournament

Dec 12, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Familiarity / Ease of use / multiple reports

Cons: Some information takes a few steps before you get where you want to do

Overall: I use the doJiggy program for our Ironman Golf Challenge each year. I felt there were a few features that changed this year from last year, for the better. Thank you. Once I understand how things work it's not that difficult to learn. Getting emails to let me know of donations/pledges made is great.
The capability to show different reports is great! If you are able to check things daily and fix double entries, it's not a big job to keep current.

Best value for cost!

Dec 12, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Quick to set up.

Cons: A little complicated. Not everything is as customizable as I would like.

Overall: Dojiggy can be a little tricky to use and get it to do exactly what you want. But overall it works great, and if it's only half as good as the really big and powerful products, it comes in at a tenth of the cost make it well worth it for smaller organizations. We have used it three times. Each time with great success and value to our organization.

Recommendations to other buyers: Make sure to quality check your fundraising website. It's easy to miss things.

DoJiggy's many capabilities make it a great software

Dec 12, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The variety of capabilities this software has. It provides the opportunity for registration, orders, individual fundraising pages, and a home landing page.

Cons: I wish a little more of the websites headings were able to be customized. For instance, the header "team registration," we'd like to be able to change to "family registration." For our particular event, families sign up together instead of teams.

Overall: My event requires the capabilities for registration, donations, t-shirt orders, individual fundraising pages as well as a general fundraising page. We also need a website that offers multiple menu options to make it easier to navigate. DoJiggy provides all these capabilities whereas alternative software packages I've researched do not.

Recommendations to other buyers: This is overall a good software. I just have found it confusing to completely understand what is the merchant side of things and how it fits into DoJiggy. It'd be nice if there was a brief summary paragraph that explained DoJiggy's connection with Total Merchant Services.

Great value

Dec 12, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Great value and easy to use. I can easily get all my data and customer care is quick and friendly. I will use it again for my event this year.

Easy to set up and easy to use!

Dec 12, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: We used DoJiggy to coordinate our walk this year and it was great! Easy to set up, easy to use and easy to communicate with our participants.

From Liberty Classical Academy

Dec 12, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Once you know how to use it, it becomes easy.

Cons: It was a bit confusing to set up the website at first.

Overall: We have worked with Dojiggy for many years. We have enjoyed the product but have struggled with downloading the gift receipts into Little Green Light and would love that to be improved.

Recommendations to other buyers: It was hard to input pictures and logos, so maybe a better description of that would help.

DoJiggy Does the Job

Dec 12, 2016
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Extremely
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Pros: It's fairly easy for pledge participants to use.

Cons: I wish the user interface were easier to use vs very nearly requiring some HTML knowledge. I wish that the pledge side could be used all year long as a fund raising tool similar to crowd sourcing vs requiring yet a second subscription fee for a second product that falls seriously flat. I wish that the subscription fee allowed full use all year long vs paying more for subsequent events. I wish that a dynamic scrolling leaderboard were on the event home page thus encouraging participation - commentary along side would be even better.

Overall: The user interface isn't for a novice. To get the look you want requires more advanced website building skills. It's a product that does the basic job of a pledge platform so for the money it's worth it. There is so much that the software developers could have done to make it robust, easy to use and diverse for all year NPO use, however, the developers just haven't been interested so it's been left as a one and done event use.

Recommendations to other buyers: It does the basic job but be prepared to read the help section if you aren't super experienced at designing websites.

Vendor Response

by DoJiggy on December 14, 2016

Thanks for the feedback, Susan. Just to clarify - we do have a leaderboard for top fundraisers and teams (and I see that you are using it: http://mars.dojiggy.com/ng/index.cfm/b428dd0/regPages/pages/?p=b01bef3c) Also, I understand that you would like to use the event year-round and/or for multiple events. While we certainly have a lot of organizations that do this, the majority of clients have just one major annual event. We therefore offer the best possible pricing for single event use and a discount on additional events for those that have more uses for the software. Please let us know in Sales if you have multiple events and we will come up with the best pricing we can for your organization.

Walkathon!

Dec 12, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
Likely

Comments: We have used Dojiggy for our walkathon fundraising, but it does have some cons to it and we have issues with closing the account.

Vendor Response

by DoJiggy on December 14, 2016

Hi Marisa - Thanks for taking the time to review us. We don't quite understand - 'we have issues with closing the account'. Are you referring to your merchant account? Your software subscription expires in one year and must be renewed. Otherwise, nothing will be billed. Please contact Sales if you need assistance.

DoJiggy Tech Support Sets it Apart!

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use - both on the front end for donors and on the back end as the fundraiser.

Cons: Sometimes the hard-coding on pages limits what you can do.

Overall: DoJiggy tech support and customer service are amazing. Every time I've had a question or a problem, it has been addressed within hours. I really enjoy working with the team.

Vendor Response

by DoJiggy on December 12, 2016

Thanks, Anne! We love supporting your school.

Great Platform!

Nov 23, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We chose this software for usability on the back end plus the simple and easy front end interface. The sales person was extremely helpful in answering questions and helping get us set up. Once our fundraiser launched, the support team was able to make us a custom report and set up a barometer on the website, which really boosted our participation levels and helped us way surpass our goal.

HORRIBLE COMPANY!!!

Oct 27, 2015
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: The company I was fundraising for raised a significant amount of funds for the size of their business however, when A third of our donors tried to make a donation, the PayPal screen would freeze. I never have had a problem with PayPal on any other site and this company is blaming PayPal on it?!
When they send out an email to let donors know their order did not go through, it's sent several days later and is not clear whether it actually went through or not. It says your order may have gone through and if it hasn't click here to redonate.
It is very hard to get people to donate as you know, so when you catch their attention and they make a donation, or they think they did, and it doesn't go through...and you have to ask them a week later to re-donate....it doesn't always happen. And in our case, our charity would have raised nearly $3000 more had the orders been processed successfully. We are small organization that was nearly a third of our donors who were misled by the websites system.

But what's worse is the customer service. The manager is absolutely horrible to deal with. He will try anything to make you feel that you did everything wrong and will not take any blame.
He says that it's PayPal's problem but then why does he continue to use PayPal on Dojiggys site? And then he further tried to explain it was our fault because they have another organization that is much much larger that did just fine raising money. Right, that's because they can raise millions of dollars (mostly not with PayPal) and we are a small business that relies on every small $10 -100 donation we can get. I have continued use PayPal successfully online on all other sites that I use online ordering with. Yet the site continues to malfunction.

They refused to do anything about solving their PayPal problem and therefore I do not recommend any business using them if you plan on using PayPal as a donation method.
One of my donors who tried twice to contact the company, and is a very intelligent business owner, still could not get his order to process. He had to mail a check directly to our charity. When I told Rod at Dogiggy, he said, yes they could send a check to if they rather do that. Are you kidding me??? The whole point of using Dogiggy is so that people don't have to write checks!

Don't risk it. Do not use Dojiggy.

Run/Walk letdown

Jun 09, 2015
2/5
Overall
3 / 5
Ease of Use
2 / 5
Customer Support

Comments: DoJiggy seemed promising, but it turned out to be mostly marketing and not a whole lot of actual delivery.

The reporting tools were weak and didn't really allow for an customization which made for tedious compilation of data. That and the reporting issues made data integrity questionable.

Sometimes a feature would disappear, but still be referred to in documentation.

Lots of important fundraising data disappeared and DoJiggy claims to only keep backups for 3 days. Yes, three days. That final nail pretty much ensured that a new service would be necessary for future events.

Great potential, but currently a big and expensive letdown.

Vendor Response

by DoJiggy on July 02, 2015

We are very sorry that you were not satisfied with our service and that you had issues. We run hundreds of events like yours each month and have never lost any customer data. We have customers that have been with us for 13 years. That is not the result of 'hype', but hard work, continual improvement, and customer service. Unfortunately, we found that there was a release bug that caused your team structures to be deleted after your event. Fortunately, no transaction or individual data was affected and no other clients were affected. We worked closely with you to reconstruct key team reports and fundraising data as soon as the issue was reported. We archive backup data and used it successfully in your case. We have data backups running every 5 minutes and archive data for 30 days. Straight up: we made a mistake, but we took steps to recover all critical data. We are grateful it happened after your event, and that you exceeded your event fundraising goals on our platform.

Golf Registration Application

Sep 24, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The golf registration Standard and Professional editions are excellent applications to manage and promote your golf event. The easy to use software can be handled by one or two people and if problems do come up the DoJiggy support team will be there to help.

The applications will give you the details to make the day of your event a success

Ideal for Social Fundraising for Events

Sep 16, 2013
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've worked with DoJiggy platforms for nearly 4 years successfully for multiple clients. The Pledge platform is clean, reliable and comprehensive. Set up is more complex than other platform providers, but that's appropriate considering that, as an admin, you have the ability to control every aspect of your online presence and slice and dice reports to get what you need.

Pros:
-Easily handles multiple personal fundraising pages within a single login account (example: a parent registering more than one child for the same event).
-Customizable fields to get the information you need from participants and donors not normally "baked in" to the platform
-Setting up or using your own credit card merchant account (with an independent but approved processor like PayPal or Dharma Merchant Services) means you can use the same merchant account for multiple aspects of your business.
-Excellent, responsive customer service.

Cons
-Needing to set up a new credit card processor requires an extra step (could also be a "pro" too).
-Social sign on and other plug-ins not available as of September 2013 (Facebook, Twitter and other social share widgets are featured on every personal fundraising page though)

If you're looking for a way to take a walk-a-thon or other event online and raise more money, DoJiggy should be at the top of your list.

Many of the success stories here were built on DoJiggy: http://suzanneoehler.com/category/success-stories/

Ideal for Social Fundraising for Events

Sep 16, 2013
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've worked with DoJiggy platforms for nearly 4 years successfully for multiple clients. The Pledge platform is clean, reliable and comprehensive. Set up is more complex than other platform providers, but that's appropriate considering that, as an admin, you have the ability to control every aspect of your online presence and slice and dice reports to get what you need.

Pros:
-Easily handles multiple personal fundraising pages within a single login account (example: a parent registering more than one child for the same event).
-Customizable fields to get the information you need from participants and donors not normally "baked in" to the platform
-Setting up or using your own credit card merchant account (with an independent but approved processor like PayPal or Dharma Merchant Services) means you can use the same merchant account for multiple aspects of your business.
-Excellent, responsive customer service.

Cons
-Needing to set up a new credit card processor requires an extra step (could also be a "pro" too).
-Social sign on and other plug-ins not available as of September 2013 (Facebook, Twitter and other social share widgets are featured on every personal fundraising page though)

If you're looking for a way to take a walk-a-thon or other event online and raise more money, DoJiggy should be at the top of your list.

Many of the success stories here were built on DoJiggy: http://suzanneoehler.com/category/success-stories/

UNLV

Jul 23, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have enjoyed using dojiggy over the past four years. They do the work for you, excel sheets, payment reports, team reports, invoices, receipts, reminders, thank yous, etc. ... we LOVE it! ... :)

UNLV

Jul 23, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have enjoyed using dojiggy over the past four years. They do the work for you, excel sheets, payment reports, team reports, invoices, receipts, reminders, thank yous, etc. ... we LOVE it! ... :)