Who Uses This Software?

Internal and external training for small organizations of a few hundred learners to very large companies with hundreds of thousands of learners.


Average Ratings

125 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Absorb
  • www.absorblms.com/
  • Founded 2002
  • Canada

About This Software

PC Magazine's Editors' Choice for Best LMS, Absorb LMS is the choice of industry leaders and disruptors. Use Absorb to train internal employees, external customers and partners, or both! Scalable pricing and technology whether you have 100 or 100,000+ users. Absorb has a responsive learner interface that works on any device, includes full e-commerce, and supports Tin Can, SCORM, and AICC. Intuitive, elegant & agile - Absorb LMS is a game changer for admins and users. Try a demo today.


Product Features

  • Academic / Education
  • AICC / SCORM Compliant
  • Asynchronous Learning
  • Blended Learning
  • Built-In Course Authoring
  • Certification Management
  • Classroom Management
  • Corporate / Business
  • eCommerce
  • Employee Training
  • Gamification
  • Learning Management (LMS)
  • Live / Video Conferencing
  • Mobile Learning
  • Simulation
  • Skills Tracking
  • Social Learning
  • Student Portal
  • Synchronous Learning
  • Testing / Assessments
  • Tin Can API
  • Training Companies

Product Reviews

The easiest and most attractive LMS I have used in the last ten years!

May 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: In no particular order, but all equally important:
- Social media and marketing integration is easy to setup and use
- Dashboards and reports are the fastest and easiest I have seen; reporting highly customizable with just a few mouse clicks
- Rapid deployment and migration; thousands of users, tens of thousands of records were migrated off of Cornerstone and fully functional in less than 60 days - a record!
- Customized look and feel matching our corporate site was ready in one week!
- Super easy for end users to get to training quickly
- Saved over 50% in costs from Cornerstone and saving more everyday in reduced administration costs
- Sales and support friendly and quick to help
- Wide range of content support and did not have to rebuild a single training report
- Flexible API offering unmatched integrations
- SSO and Shopping cart easy to implement and works right the first time

AbsorbLMS does one thing only, and does it right - manage my training. It's not bloated with features and functions I don't need. The administration is easy to learn and quite intuitive/flexible. It just works...and works great.

Cons: After six months of use, I have not come across a "least" like for Absorb. I would like to see more customization options for lower layer pages, but I cannot say this is an "issue" as I am still exploring the many possibilities offered by Absorb. For once, I have an LMS that I have not outgrown, I am still playing catch-up!

Overall: We have saved a very significant amount of time and money switching from Cornerstone to Absorb. And we have gained features, ease of use, faster time to market. As a company that puts customer service above all else, Absorb is our learning engine helping us deliver on that promise to our customers. We have grown our eLearning use by 300% since switching to Absorb mainly because it is very easy for our customers and we can get more content to market faster.

simple to use, but QA poor and support prioritized by popularity votes on their customer forum site

Mar 25, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: easy startup, easy to use (provided everything is working properly)

Cons: Software is AS-IS product. Difficulty getting help with system problems - first tool for them is interpersonal pleasantry, and email with article links to something that may or may not be addressing the reported problem. If there is not an easy out-of-the box solution (addressed by the link they send you by email), it will take many interactions and possibly a video screener of your problem before your issue is investigated. Individual learner issues are typically not investigated.

Overall: had it for 3 years. our requirements were basic - no hr integration, no e-commerce, short term users, few courses. yet when we were faced with their sudden requirement for us to move/"upgrade" to their new system that contained functional and design continuity problems from the system version we were using, we were told that our problems would not be fixed due to the fact that not enough other customers had "voted" for the same issues to be fixed. that was a dealbreaker. :(

Help Desk Excellence

Mar 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Both the front end and back end are easy to use and navigate.

Cons: How a person can only be attached to one department with one email address.

Overall: As always the help desk staff at absorb are great at answering and mitigating questions that I have. Keep up the good work.

Great for Small Organizations

Jan 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: 1. Ease of use - it's in the cloud.
2. Simplified admin functions
3. Decent reporting tools.
4. Customized landing page.

Cons: 1. Responses from Absorb can be slow.
2. Customer service isn't the best.
3. Can suffer from service outages.

Overall: I've used a variety of learning management systems (LMS) over the years including Blackboard, Moodle, scormLMS, Canvas, Success-Factors, custom LMSs, and Absorb LMS. All of these had their place. Some were geared toward academics and schools (Blackboard, Moodle, and Canvas). Others were for huge enterprises (Success-Factors). While others were great to test your E-Learning modules on-line (scormLMS). So what do you do if you have a small organization with under a hundred employees and not enough server space or talent on hand to customize an open-sourced program like Moodle. If that's the case, you turn to the cloud. Software-as-a-service (SAAS) has now become a way of doing business for individuals and small organizations. You can save money and time on resources while reaping the benefits of frequent or constant updates to the software.

Absorb LMS is a purely cloud-based application. It's a SAAS that lets you customize the front pages of your LMS, the landing or welcome page perse while giving you a hybridized version of LMS Administrator controls. You see the secret behind every LMS is that somebody, either you as the administrator or someone else working behind the scenes with the SAAS has to upload your content (E-Learning modules, Job-Aids, Videos, Presentations, etc.). So with Absorb, you get a fairly well-featured LMS, but with the benefit of having someone else go through the pains of uploading your content. After having to do the full admin tasks behind the scenes of an LMS, I can say that having someone else do it is quite an appreciable service.

Overall, Absorb is a good LMS for small and large organizations that want to save money on resources and overhead. Your trainers can also function as the LMS "admins". My only complaint about Absorb is that it has decent reporting tools. After years of working as an LMS admin, it seems that reports are an after thought with most LMS developers. Yet, sooner or later someone up your chain of command will want to know the value of the LMS and that's where good reporting tools come in handy. I can gladly say that the folks at Absorb listened to customer requests for better reporting and they delivered.

Recommendations to other buyers: If you can't afford the cost of installing an LMS at your business or having someone customize an open-sourced LMS package then Absorb might fit the bill for you. Do some comparison shopping. Look at Adobe's LMS and see which the best for you.

One of the better ones

Nov 04, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use. Everything is easy to find and the options make sense.

Cons: When bugs are introduced, they don't always get fixed very quickly.

Overall: All-in-all, I have enjoyed using Absorb. It has a pretty robust feature set and a very easy to use interface. When we run into bugs, Absorb sometimes takes quite a long time to resolve the issues. They will not give you an ETA for fixes either. It has some issues with playing video on iOS10 devices. I like how it handles most content and I really like how it modularizes courses.

Recommendations to other buyers: Don't expect this software to do everything you ever needed an LMS to do, but it does the basics and it does those basics pretty well.

Highly flexible LMS - gives a professional feel to our team's learning journeys.

Oct 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: From the beginning we in PREM have enjoyed our experience with Absorb - the Absorb team and the product are excellent in equal measure.

Last year we were exploring various LMS options. It was confusing, but the Absorb team gave us spent a lot of time helping us understand how the system could work for us. I really appreciated this as, relatively speaking, we would not be a very big client for them.

Since our sign up we have experienced a highly professional, organised and responsive customer support service.

We have recently launched the first of our on-line learning programmes, hosted on Abosrb. We are very proud of the professional look and feel our learners experience when they access the platform. It sets a good tone for the learning to come.

The reporting features are very helpful and entirely flexible. It is not until you start using the system that you begin to understand just how easy it is to get the exact report that you want.

We're delighted with Absorb!

Absorb - great product, great partners

Aug 08, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Clean interface. It's navigable and easy-to-use.

Cons: We had a little hiccup with uploading hundreds of users who were all in different departments. It required us to upload a spreadsheet per department (about 12) instead of uploading one spreadsheet and having the system parse the groups. I think this is a fairly rare circumstance though (either you are a small group and it doesn't matter or you are a big group and you have an API). Added an extra 2 hours of work - not a big deal. Otherwise the user-upload interface is very effective.

Overall: The Absorb team was always professional. Through the vendor selection process, implementation, to post-implementation support, I've found the Absorb team to be helpful, knowledgeable, and straightforward. The software is robust and functional. We got everything we were looking for.

I would definitely recommend this product. It effectively delivers content and courses, it's totally brand-able, and it's easy to use from the user and admin's perspectives.

Recommendations to other buyers: Absorb has a knowledgebase that you can pore over as you start your implementation. I haven't found many companies that have that, and it really sets you up for a smooth implementation.

just what the doctor ordered!

Jun 03, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: While not the most technically savvy individual, I have found the Absorb LMS to be relatively easy to use. The team is supportive and helpful, prompt when contacted. I will say one of my struggles is to interpret the support manual to the situation I face-- not always clear what my next step will be. But when the support team is contacted, we usually find a course of action quickly.

Great Software Easy to use

Jun 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use for learners and admins. Was easy to implement way ahead of other LMS vendors.

Absorb rocks!

May 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We looked at dozens of LMSs before finally selecting Absorb and have been totally satisfied ever since. The implementation was easy and even wrapped up ahead of schedule. The customer service and support has been excellent in terms of both quality and response time. We have had not one technical or any other issues and I can't say enough good things about Blatant Media and Absorb.

User friendly program

May 17, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros: very easy to set up a course. I like that i am able to use Scrom package to give me all the interactive option for my lessons. I have the option to enroll and control the content for each user.

Cons: List of option are to many. Need to navigate through all the menus and get familiar where all the options are at.

Absorb LMS

May 17, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: Absrob LMS is a great tool that is easy to use, has a great variety of course options and is right at the forefront of development in LMS technology

Feel as if I have been abandoned. since I am a solopreneur that's important. Not happy with Absorb.

May 16, 2016
2/5
Overall
2 / 5
Ease of Use
2 / 5
Customer Support

Comments: Discussion function is hard to work around. Doesn't feel user friendly. Lots of money for a challenging product. Will probably go with another group aftwr my contract is over.

Best LMS on the market for mid-size organization, great price!

May 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After searching for over 6 months, our organization (research institute at a University) happily landed on Absorb. We use it for about 300 internal employees, and around 100-200 external clients.

It is fantastic. The learner interface is intuitive and smooth: we recently held a workshop with 80 participants from 38 different countries (many languages, a range of backgrounds in technology), and everyone easily navigated through the system to the content.

For company use, the data Absorb gathers feeds directly into our professional development and performance review cycles. Also, we integrated the sign-on with our internal ADFS server, so the users' credentials pull from pre-existing systems.

Support is super responsive and thorough; every ticket I've submitted they've addressed right away and resolved most.

The downsides of the product: not many. The 'tiles' on the home page are extremely useful, and I wish it were easier to make custom tiles on our own, but anything custom has to be made by Absorb support (example: link to an external site; changing the look/logo on a tile). Reports from assessments or exams take a little getting used to, as well as a few quirks around course structures or limitations. But none of the drawbacks are insurmountable.

Overall: I'm a huge fan of Absorb, and would highly recommend it for anyone in the 200-1000 employee range.

Easy to use, but robust and adaptable!

May 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As an instructional designer who will also be responsible for managing the LMS, I love that Absorb is user-friendly (for me and our learners) and that it is easy to tailor messages to different audiences within our membership.

Sleek, branded, intuitive interface

Feb 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Absorb has the best branding capabilities we've seen from any LMS, and our training portal fits seamlessly into our company culture and suite of tools. The customer service throughout implementation has been stellar (I think our PM works 24 hrs a day). It's been a huge success thus far - thanks Absorb!

I have had nothing but positive experience with Absorb.

Feb 01, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We chose this system because of the ease of use and also because I have full control of the system. When I do need assistance your support team is excellent. I would recommend your system to others over any other.

Great LMS!

Feb 01, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We searched for several months to find an LMS that would meet the needs of our organization. Absorb delivers in a variety of areas. The user-interace is beautiful for both the learner and the admin. It's simple, intuitive and very powerful. It's feature-rich and gave us a lot of flexibility in how we would implement it for our organizational nuances.

Speaking of implementation, it went very well and the team at Absorb was personal and responsive. Easy-to-use software makes implementation really smooth.

Overall we're encouraged by our choice. This is going to change the way we deliver training for our entire organization!

Lastly, our only wish would be to have the ability to have unlimited learners on the system and only pay for the number of active learners each month.

Absorb has best admin UX

Oct 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We selected the Absorb LMS ahead of Cornerstone onDemand, Lightspeed VT, Skillsoft/SumTotal, ExpertusOne, Growth Engineering, Process Peak, and Moodle based on ease of use for the user interface, as well as having, in my opinion, the best admin interface. Things that took me hours to do in the sandbox of other vendors took minutes with Absorb. Ed Hanson was our salesman and was super friendly and available to answer any questions and concerns. Ultimately, it was very attractive financially and more robust then the slimmed down versions of some of the other LMS vendors.

The only issue I've had was with an employee feed into the LMS was more troublesome than expected, but we did not purchase the feed that would have taken care of this issue.

While there are other LMS vendors that focus more on gamification and social engagement, the Absorb is easy to use for the learner, which should make training more effortless. The admin is the easiest to navigate of the LMS vendors I've been exposed to, and has exactly what I would expect to help us create a world class LMS for our employees.

Transition to a new LMS

Oct 28, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: We were making the transition from an existing LMS to a new one, and after going to market, chose Absorb as our new partner. From day 1, it has been great working with their team. They delivered an excellent product with a learner interface branded to fit our organization perfectly. We needed to decide whether or not to migrate our existing user data, and Absorb's team provided lots of information on the pros and cons to both migrating and starting fresh.

We launched our site on October 1st to a pilot group, and are in the process of launching it system-wide to over 840 location and 19,000 learners across Canada. So far, everything is going smoothly, and any time a question arises, their team is there to answer quickly.

The site is easy to use and to administer, and I am fully confident that we made the right choice.

Overall 5 Star

Sep 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Everything is just perfect and excellent of their service. And they are always ready for customer supporting. Love their service

An LMS Worth Buying

Aug 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have just migrated to Absorb LMS and it has been nothing but positive. This robust LMS not only meets our needs, but exceeds the needs of our organization. With Absorb, LMS administration is quick and easy. When we need support, Absorb customer service is quick to respond with a suitable solution.

Excellent right out of the box!

Aug 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are currently in the middle of a multi-phase implementation of Absorb 5 to replace our legacy LMS of 13 years. The system itself out of the box will more than meet our needs, not only now, but also 5-10 years into the future for sure! No implementation is without its hiccups and ours was no exception. There were issues along the way, but this is where Absorb's customer service excelled. They were extremely responsive and timely with both corrections and fixes for issues. They were also very supportive in responding to operational queries.

We have had excellent feedback from out users to-date on how very user-friendly they find this system.

We look forward to the rest of the role out and our continued positive relationship with the Absorb team!

An Excellent LMS for Training

Aug 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Of all the LMS products that we had reviewed late in 2014, Absorb LMS stood out for its ease of use and reporting features. Since we deployed our training in early 2015, with learners from all over the world, we have found that our users have found it easier to use the tool as well. The reporting feature is excellent in the granularity it provides. The customer service has been fantastic and they have gone out of their way to problem solve on issues that have arisen during our training.

It has been a positive experience for us to have worked with key personnel in Absorb for our implementation and support. We would highly recommend Absorb LMS to companies that are looking to use the tool for their training needs.

Simply the best LMS

Aug 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: Easy to Use, Powerful, Attractive, Appropriate tools, Excellent Customer Service.

Cons: Not well known....Yet! Would like to see enhancements to reporting.

Easy to use and reliable software

Aug 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love working with Absorb. The software is user friendly and so far provides everything I need to run our current online learning program. The customer service is outstanding - response times and content are above and beyond what I've experienced with other similar products.

Elegant & Simple, Yet Robust

Aug 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Absorb is a lean, mean, fighting machine. Its functionality surpasses that of many other LMS systems, and ¿ yet ¿ it does so with much more elegance and ease. It has a few shortcomings, but the company seems to constantly strive for innovation and improvement. Their new customer support system is smooth as butter. Couldn't ask for more!

Best LMS

Aug 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My team reviewed many different LMSs and none of them could compare to Absorb. This LMS provides a wide variety of different features that fit everyone of our companies needs/wants. The API provides seemingly endless opportunities for integration with our other applications.

Their customer service is by far THE BEST customer service I have ever received working with any other company. They are fast, responsive and always willing to help me out.

SCI MarketView - solid system

Aug 11, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: It's a fairly easy-to-use system with a solid interface. The only negative is there are several things you find out can't be done or will be done in the future. Unfortunately, they're not things I would think of when doing my initial research. For example, I can't order the courses the way I like or take a user right into a course. Probably things that will come in future releases. Support and customer service has always been great.

Uptime has been 100% with good customer service.

Jul 24, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: For over a year, I've been supporting the LMS at my company and during that time the LMS has never been down for our 17,000 users.

There have been some issues but we were always able to resolve them with Absorb's involvement.

Absorb: Solid But With Some Shortcomings

Jul 21, 2015
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: (note: this review is based on our experience using Absorb 4).
At ARRIS, Absorb powers ARRIS Academy, our centralized location for all things training serving both internal employees as well as external customers. The platform has performed very well, maintaining consistent up time and performance while serving the diverse needs of our organization. Using the eCommerce integration and curricula, we have successfully launched certification programs so that customers and employees can demonstrate their proficiency in our products and thus demonstrate a marketable skill. We have also utilized the curricula feature to easily mass-enroll our employees in mandatory trainings; based on this success, we are exploring other forms of automated enrollments, particularly for onboarding new employees. Working with Absorb has been a great experience. Overall, the customer service is top notch. The team has worked with us to provide SSO and learner import solutions which not only reduces the overhead in Admin time but it also provides a more seamless user experience.
In my first year at ARRIS, we have rapidly grown in our reliance of Absorb, turning it into a company-wide hub of training needs. As such, we have experienced a lot of 'growing pains' as we discover the limitations of the current version of the platform. In particular, the reporting capabilities leaves a lot to be desired. There's no way to run a report on courses which also includes sub categories. In addition, a report on employees and their training records cannot be produced on a single page; one has to click within each employee to see what she/he has done.
Admin permissions is another area that is lacking. In order for somebody to create courses intended for a specific audience, he/she has to have the ability to affect all courses. It would be ideal to grant only very specific permissions for given category and also prevent he/she from performing specific actions for a given course. These are just a few of things that contribute to a lower score in ease of use as it does make the job of an admin more difficult than it needs to be.
As good as customer service has been, there have been times where there have been lengthy gaps between emails or phone calls and our delayed upgrade to Absorb 5 which brings down the score a bit. We are excited to see what the capabilities are of Absorb 5; we hope for many enhancements that improve the experience for all users.

We find the Absorb product very user friendly and easy to navigate.

Jul 21, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: On the front end, the dashboard is a good way to access the various sections. The reporting offers a lot of features and innovative tools.

We found on the reporting side, it takes time to customize reports specific to our business. We did have training sessions, but it still took us a while to familiarize ourselves with the various reporting features and use them based on our business needs.

eMoney Review

Jul 20, 2015
3/5
Overall
3 / 5
Ease of Use
1 / 5
Customer Support

Comments: We have felt like the LMS has been pretty easy to work through, but there are a large amount of clicks that are needed to get from one point to another. Every now and then we run into little tiny issues that we can't really figure out. Any time we've had an issue and reached out to customer service we have never had them return an answer that was correct or within a month of the initial problem. They will respond back to us way after we have already figured out the problem on our own by trial and error.

Absorb LMS is the best LMS I've seen in my 20 years of working with SAS LMS Systems

Jul 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It's very intuitive and easy to use and training people on. The only draw back is that there is not a Student detail report and since a large portion of our business is government this is a problem we need to address.

Brandable, Intuitive, and Data Rich

Jul 15, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: One of the best things about Absorb compared with other LMS products is the look. Designing a great course and putting it in a dated interface is awful. Absorb's ability to customize the interface and design gives our company the ability to create a brand for our training program that echoes our company's values and web presence.

Absorb is intuitive and extremely easy to use. It does not take long to figure out how to create courses, upload content, and set up a myriad of user roles that enhance functionality. The dashboard provides a great overview on activity in the LMS. There are a ton of reports that you can pull for just about any data set you can think of. There is also the ability to save your favorite reports so accessing them is just a click away.

As with any product I have worked with, you will encounter a bug here and there. We have, and in general the response of the support team has been great. When there is a bug that has to be sent to developers, it can take some time to iron out. This has been my only source of frustration. Overall I would recommend Absorb to others, particularly those who are looking for an LMS that has a modern look and works well for businesses.

Great, affordable, easy to use

Jun 24, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Absorb is a great LMS and company from start to finish. I had original come across them as I was working on a list of potential LMS's for a large retail company, and when stacked up against industry giants like Cornerstone or SuccessFactors, they were still on our list of top LMS's.

When I moved jobs and was given the go ahead to bring in an LMS, I started my search over again, but made sure to reach out to Don at Absorb.

Their affordability, great UI (this was very important as our user base was all over the tech savy spectrum), and it is full HTLM 5. They had us up and running with full branding in weeks, and after that I never experienced any downtime or serious issues. We used it the LMS to track both ILTs and e-learning. The reporting could use a little work, but overall I was able to get what I needed out of the back end.

Lastly, their support service and ticketing system works great, and I always had responses within a day. My overall experience with Absorb LMS was great, and I highly recommended it to anyone.

Very easy to use

May 22, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Very easy to set-up and user friendly.

CubeSmart Absorb Implementation

Feb 17, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Absorb provided the best support possible as we transitioned from our former LMS platform. The data migration was challenging and Mathieu Brillon and his team provided tremendous support at every turn, resulting in our being able to implement on-time and with much success. Our end users love the simplicity of the interface and find it to be very easy to use. We have had few issues--mostly username resets-- since launching on 1-28-15. I highly recommend the product itself and the entire Absorb team.

Prompt Response by Tech Support

Feb 12, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I very much appreciate the support Craig and Al and the Absorb Support team provided to me and my team yesterday when our website catalog of courses went down. I know with the time difference Absorb didn't receive our tech support tickets or emails until after business hours in the evening, but you still pivoted and acted quickly to research, identify, and resolve the problem within a couple of hours. In fact, since the problem was resolved before the early AM eastern time, we were able to avoid any marketing/branding/customer service damage on our end and we had our advertising and email promotions back up and sending learners to our ecommerce site and catalog listing before the morning. Turns out it was a simple email address update we made that caused the hiccup, but thank goodness you identified that error on our part quickly. Thank you SO much for the prompt attention to our outreach for help! And, the customer service response from Al and Craig was great.

Beautiful design and easy to use!

Jan 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Absorb is a fantastic LMS! They offer full flexibility to customize the user interface. The existing template is very intuitive, so it was an easy for us to add our branding. The LMS is extremely robust and with some basic training you can figure out how to do almost anything you want. You can build an assessment and create surveys in a matter of minutes. Any change you make is instantly updated which helps when testing courses. The experience can be as broad or as detailed as you like with features to force learners to take courses in a certain order or allow learners to create their own learning path. The LMS allows you to upload courses, add instructor-led classroom courses, webinars or bundle courses together to customize learner experiences.

Absorb has amazing customer service with prompt responses. The Project Managers are very attentive and help you every step of the way. This is truly an out-of-the-box solution with no extra IT support needed.

Flexible platform, great customer service

Jan 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've been using Absorb 4 for around 8 months and have been very pleased. The platform offers flexible user structure and learning paths that have met and surpassed all of our needs. I also can only express positivity for their customer service and support. Their platform specialists and implementation staff have been excellent.

Slick Interface and Great After Sales Support

Jan 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We chose Absorb for our client because of its ease of use and slick interface. We received tremendous support from the Absorb team to help us customize and integrate Absorb into our client's existing secure site. The product is fantastic and was very well received by our client and their customers (end users) and we continue to receive excellent support from their team as we develop our clients online learning environment further.

5/5

Absorb is user friendly

Jan 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: For both the Administrator and Learner, Absorb's interfaces are intuitive and easy to navigate.

Outstanding System that Doesn¿t Break the Bank

Dec 09, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We implemented Absorb 6 months ago for the purpose of learning delivery and tracking for approximately 3000 learners and tracking only for an additional 7000 learners. While not providing everything on our 'wish list', we are very pleased with our Absorb partnership and have received positive reviews across our organization.

Pros:
- Ease of usability on both learner and admin side
- Automated email notifications across a variety of triggers
- Highly configurable for the creative thinker
- SSO
- Certification tracking
- Exceptional customer service!

Cons:
- No true workflow tools
- Reporting could be more robust

Responsiveness and flexibility

Dec 01, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are a small company implementing our first formal LMS. Absorb replaces a home grown, manual system so it had to be easy and flexible. The ability to handle instructor-led courses as well as e-learning was a big plus.

Great LMS

Dec 01, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have used Absorb for several of our clients now, and after using open-source LMS solutions in the past, are really impressed with the forethought put into creating this platform. Each update enhances the offering.

Switched to Absorb - Thrilled We Did

Nov 28, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We typically run several thousand users on our LMS at a time. Small # for some companies, but for us that is a large amount. We had been using a competitor for 3-4 years and were getting frustrated with lack of new functionality. We approached Absorb and found them very easy to work with, open about what the system could do and what it was not capable of doing, and also very helpful in finding ways to maximize the functionality to meet our needs.

We are almost one year into Absorb and I have no thoughts of moving platforms because Absorb is meeting all of our needs and even adding features that let us add more functionality to our online learning platform.

Good Value Versatile Product

Nov 28, 2014
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: The Absorb LMS has proven to be a reliable product for our 80K annual trainees. The team at Absorb is quick and creative with solutions when needed. The value proposition based on delivery expectations is top notch. Feel free to contact me for a personal recommendation or if you have questions.

Great LMS, Great Service

Nov 25, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I chose Absorb because of its positive reviews and reputation and so far I have been very satisfied with my choice. The LMS has been versatile and capable of doing everything I have asked of it.

The interface takes some getting used to, but once you get the hang of it, it is easy to navigate through. There are some functions that need updating but there is rumors of an upgrade coming that should address those.

Even though they are located in Canada and one of their offices is at a time difference to my office, they have been very attentive and quick to respond to my emails and calls.

I would recommend this LMS.

Benefitfocus: Why we selected Absorb

Nov 10, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: When Benefitfocus launched the initiative to start a University in Spring of 2014, one of the first items on the list was to choose and LMS. I spent six weeks of research (the long list of ~90 providers), demos (to get to the medium list of 13) and then scheduling the short list of three for an on-site demonstration.

After the demo, there was really no question on who to choose. Not only the the product clearly outperform the other candidates but the ease, clarity and passion with which Dan Medakovic spoke of Absorb knocked the other representatives out of the park!

We are very pleased with Absorb and the folks at Blatant. Can't wait for 5.0!

A slick and professional system

Nov 06, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Absorb LMS is certainly one of the best looking LMSs on the market. The HTML5 interface makes tablet learning an easy addition to our e-learning strategy with little to no extra work. Customer service has been excellent, they've been happy to make changes to the system and respond to our requests promptly.

We're certainly looking forward to the new admin interface.

Pros: look and feel, design, multi-language (learner and admin), extended enterprise, mercury module, support.

Cons: instructor led training, and custom reporting needs upgrading (I have heard this will be improved in Absorb 5)

Overall: Great company, nice people, best LMS system in the mid-high market level.

Fantastic!

Nov 06, 2014
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: The features of the Absorb LMS fulfilled our needs perfectly. The system is intuitive and allows for so much flexibility through their multi-tenant approach to their portals. Their team is always response to our request and are always willing to work with us on improving the platform for not only us as administrators but for all our clients and end users.

Having worked with the team at Absorb for more than two years I would be hard pressed to recommend any other Learning Management System to any one looking for one as SaaS.

Great product, great team

Nov 06, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We evaluated in detail all the leaders in this space but landed on Absorb due to the functionality and great user experience it offered. And we were happy that we did because their team was equally good in helping us implement the solution on a very tight schedule.

Absorb LMS

Aug 15, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The ease of use of the admin interface, which we reviewed before purchasing Absorb, is FANTASTIC! In particular, the reporting feature (that provides detailed and simple to run reports) has been a considerable time saver for us.

We were very pleased with the service provided by Omniplex Ltd when purchasing Absorb LMS. their willingness to provide excellent customer service has allowed us to create a much more straightforward user and admin experience.

Absorb LMS & After Sales Support

May 06, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The Absorb LMS is great, the service even better.

The Absorb LMS Help Desk ¿ technical and creative staff - has played an integral role in ensuring our overall satisfaction with the LMS. The staff behind the scenes are highly professional, responsive and timely. The process for submitting inquiries is extremely simple and the Help Desk staff keeps our inquiry moving along ensuring complete resolution. We often rely on them to not only assist with inquiries but also collaborate on how to best load modules for our end user. We can¿t imagine a better support network.

Extremely Stable Platform, Great Support Teams, Brand Customizable

Apr 23, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As the single developer, content writer and administrator for my company's e-learning solution, Absorb LMS has made my life so easy. Running this system for my company is only about 1/10th of my overall responsibilities, and I don't have a full team developing our online tools, so having a reliable, minimal maintenance system makes it possible for me to do everything.

This framework is intuitive and gives many options for customization both on the front and back end.

What has astounded me is that in the 18 months that our company has had this system we have had zero critical down time. ZERO.

In the beginning I only had a basic understanding of and experience with e-learning systems and the support teams often went above and beyond, being patient with my rookie errors, working the problem, and frequently offering suggestions to my unique issues that were beyond their exact responsibility as support. I never got the feeling that they were brushing off my concerns as "USER ERROR", even when that was the root of the problem.

Great Company, Great System!

Highly Recommended Absorb LMS

Apr 23, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very impressed with Absorb's LMS. The most progressive and intuitive platform I have seen to date.

No other LMS allows you to brand the interface to such detail and the user experience is highly usable and intuitive.

Great execution of thoughtful design.

Fantastic System

Apr 16, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I haven't see a more efficiently designed "admin" portal. The user dashboard is streamlined and intuitive. The design team works with you to give you a custom image, and custom content. On top of it, they are staying current with the technology curve, so when I hear about it, they already know and are playing with it. It's great to know I won't outgrow my LMS and that our learners love the look and functionality.

Absorb LMS Review

Apr 16, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The Absorb LMS is a streamlined LMS that functions as an LMS should, it handles transcripts, self-paced courses, ILTs and assessments. The platform is HTML5 compatible and works great on a MAC and tablet devices. We chose the Absorb LMS because we needed a great LMS, not an LMS that tried to be six other things at once. The development and support teams are responsive and willing to work to improve the product as needed.

Absorb has been an excellent choice.

Apr 15, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This past year we have been working to convert a course from only a classroom environment into one that blends face-to-face meetings with interactive online materials. Choosing the right LMS was the key to making this blended environment work. Absorb LMS provides our learners with an incredibly user-friendly interface that allows them to get what they need, when they need it, and still focus on the learning materials. Absorb LMS has been the perfect choice for us!

Absorb LMS

Apr 14, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: For our non-profit, we have over 2,000 learners imported into the LMS.
Pros: SSO, Works with our Association Management System, Nice Interface
No real cons.

Absorb is powerful, and we'd recommend it.

Apr 12, 2014
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: We've used Absorb LMS to drive Training.BrentOzar.com, a database training site, for the last year. It's very powerful, and it's met all of our needs for online training. We're tough customers, and we have high standards for ease-of-use. Absorb gets the job done. It's not the most intuitive product, and we've had some challenges around missing e-commerce transactions, but overall we're satisfied with it.

Absorb at an Enterprise Software Company

Apr 11, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Absorb is easy to deploy and the automation features actually have saved Bomgar and my Bomgar University budget a lot of operational heartache and real dollars!

The move to HTML5 has been a real benefit as well, and the automated reporting and templates are used extensively myself and my team. When we first starting working with Absorb, the customer service, to be frank, was not at the enterprise level. They would schedule a maintenance window for the servers during the time our customers were completing their e-learning. But they actually listened after a couple of those outages, and now schedule maintenance off hours. I will say that the customer support is always responsive. One thing I would like to see is how to send in feature requests and receive feedback on those requests.

User-Friendly, Intuitive, and Adaptable Interface!

Apr 11, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Before we switched to AbsorbLMS, we were using a clunky, old-fashioned LMS that disregarded user experience and ease-of-use. Learners were deterred, turned off, and didn't view it as a true developmental resource. That's when we decided to make the switch to Absorb.

Since we've converted, we've seen increased activity and learner satisfaction skyrocket. Just the other day, I received an email that said the LMS is "looking amazing!¿ it¿s gotten so easy and intuitive." I've received many more comments just like that from learners, and it only validates that we made the right decision for our organization.

AbsorbLMS keeps the user experience at the forefront, and that's what makes them so unique. They make it simple not only for learners, but also for the admins who manage the system.

It's a great product, and I highly recommend it to any organization who wants to increase online learning engagement.

Insperity - Review of Absorb LMS

Apr 11, 2014
5/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Comments: Pros:
The user side is fantastic, easy to use and very intuitive. The admin side took some time to understand but now it really makes sense and we can accomplish our tasks in a timely manner. Reporting capabilities are fantastic. Creating a report and then having the ability to auto-generate daily/weekly/monthy is very useful.

Cons:
It would be nice to be able to customize the icon fore moble devices. Currently the icon defaults back to the Absorb graphic.
The ability to have hot-links within the calendar would be nice.

Happy Camper

Apr 11, 2014
5/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Comments: The software is easy to use and intuitive and meets the need of our company's educational goals.
My lower ranking of customer service has more to do with the fact that many issues we raise are often met with the same answer: "that is planned for a future release". Overall, Absorb LMS has been a great tool for us.

Great LMS - even better people

Nov 25, 2013
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have used Absorb for approx two years and have had great success. We were attracted to the features and their obvious commitment to improving the breed. Their recent release makes for an even better user experience, and allows us to develop mobile courses that are easily tailored to whatever device our clients are using. Fantastic people to deal with - they helped us get started and continue to provide great support.

Finally, an actual Mobile ready LMS!

Nov 14, 2013
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: It's amazing how many companies tout their HTML5 or mobile compatibility these days (and if you're like me, you consider HTML5 to be the worlds biggest buzzword that translates to... "not flash"). The thing is, when it comes time to perform, few platforms, specifically in the LMS world work well. Absorb has consistently impressed us with their ability to adapt to mobile devices. They didn't just resize the desktop version which is a common practice, they have a truly responsive setup with great design-style and usability in mind. Now if only Adobe would hurry up creating a way to publish flash to HTML5 we'd be getting somewhere!

Great Learning Portal, excellent partner!

Oct 02, 2013
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros:
- Access to easy Admin reporting with basic customization and scheduling capabilities
- Responsive Technical Support Group
- Ease-of-use for both Admin and Student sites
- Continuous system enhancements such as upgrade to HTML platform
- Ability to customize user interface, images, and messaging through Admin site.

Cons:
- Limited phone access to Technical Support

Overall: Absorb provides all the functionality that you would expect from a traditional Learning Management System, with unique features that empower us to deploy an intuitive customer learnng portal. Our business is to deliver virtul instructor led training online, and we use the LMS to manage customer enrollments into our course sessions, assignment of instructors and customer related messaging and reporting. In addition we've integrated it with our corporate website and back-end accounting system. Our customers find it very easy to utilize self-enrollment features.

We find Blatant Technologies extremely easy to work with, as they continuously strive to help us improve the ease of our business processes through team collaborative solution development.

Absorb provides a very clean and professional user interface which accurately presents the Dale Carnegie image to it's customers.

Effective and cost efficient.

Sep 23, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Absorb LMS is easy-to-use from both an admin and learner stand-point.

Customer Service is excellent -- always friendly and prompt. Compared to other LMS tools,

Absorb was in the price range we wanted and wasn't clunky and difficult to use like others we explored.

Great LMS

Sep 05, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The Absorb LMS is easy to implement and even easier to administer. We recently transitioned to the new html interface and can now offer our employees training on any device. Peter made the transition the easiest system implementation I've done.

Completely Satisfied

May 01, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: User Experience
Administration Flexibility
Scalability
Design
Reporting
Enrollment Key Feature

Cons: New HTML 5 interface still maturing, but looks great.

Overall: We needed an LMS for our TeamProfessor Application Security eLearning and we settled on Absorb after a broad and detailed search with formal criteria. We eliminated the big guys for cost and lack of flexibility, and the little guys did not have the features or maturity we needed. Absorb has the right set of capabilities that met all of our criteria including scalability, administration ease and flexibility, reporting, and user experience. Absorb is a great value with a simple price model. After passing our evaluation testing, the bonus has been that the team has been great to work with on both the technical and business sides. Day to day needs are handled responsively and efficiently, and when our customers presented deeper challenges the Absorb team delivered for us, without trying to squeeze money from us for every little task. We have rolled out thousands of users already in a very short time and look forward to tens of thousands more. We couldn¿t be more satisfied.

Staff goes above and beyond

Apr 30, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: The ease of speaking with Absorb's staff to help resolve issues or problems is unprecedented. They are fast to reply and willing to jump into issues that could very well end up as problems with the compilation of a course, which is beyond the scope of the LMS. If the system doesn't have something, requests are put on a wish list and a good number are implemented with each release.

Cons: Two things I would like to see implemented:
Customizable reports
24/7 support from Blatant staff. As an international organization, it would be nice, or at least expanded hours.

Overall: We've been with Absorb for over 2 years and I can say hands down you won't find better support and overall excellent treatment of customers than by Blatant.

Powerful, Simple and Elegant - Absorb LMS

Apr 27, 2013
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: We've been using the Absorb LMS for over 3 years so we've seen it continue to evolve into a tremendous tool. We run classroom courses and offer online courses globally, so ease of use is critical. That's why we went with Absorb in the first place and their new user interface is another huge step in providing users with the best possible experience. We really consider the Absorb team to be like partners in helping us use the LMS to make our business grow by providing a better learning experience to our users. They have worked with us to develop special types of tests and surveys that are critical to our business.

Cons: For our needs, which are probably unique, the reporting is not sufficient. So we had to build a reporting tool that uses the data from the LMS. However, the Absorb Team was really great in working with us to set up the daily data exports.

Overall: I have been so pleased with the Absorb LMS and Team that I had a second company I work with also use the Absorb LMS. They continue to add new features that make sense and are always trying to improve the LMS for the user and the administrators. Using Absorb has enabled us to expand our training business - both classroom and online - by making us more efficient internally and delivering a better service to our customers.

Flexible System with Simple Navigation

Jun 14, 2012
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Easy to train end-users/learners
Ability to customize system to appear as company solution
Customer support is quick to respond and very helpful
Provides ability for single sign-on from other systems

Cons: Original management navigation needed updates but Absorb made significant changes to streamline daily management in the system.

Overall: This is a great system for those beginning to expand into eLearning or for those who have years of experience with said systems. New users can pick up on the system navigation with little interaction and Absorb provides great customer support.

Superb LMS. Highly Recommend.

Jun 14, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: We moved from a home grown LMS/CRM system and went shopping for many different LMS providers. After evaluating over 25+ of the top LMS's and talking to LMS Consultants, we happily purchased Absorb. The main reasons for us ws that they are on a CDN (Content Delivery Network), They work with us on customization, they have a great support team, and the ability for us to have self enrollment based on an enrollment key.

Cons: As of the date of this review, parts of our system are still Adobe Flash based. They are working on HTML5 based system in the very near future.

Overall: We have a yearly software review policy at our company to evaluate the UI, cost, usability, etc. During this review we evaluate other LMS providers and yet none of them even come close to superb quality of Absorb. We highly recommend them!

Vendor Response

by Absorb on April 09, 2013

Thanks for the review - and as promised: HTML5 version is live!

Great LMS solution

Jun 14, 2012
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: Nice interface and excellent feature set - great coupon tool, course bundles, shopping cart functionality, multi-module courses, lesson plans, forced pre-requisites, monitoring and reporting (SCORM and AICC), scheduling tool, assessments and surveys, discussion boards, linking resources to courses, multi-tiered and customizeable user/admin management, certificates, waitlist management, and customizeable automated email notifications. Integrates with our web-based training platform (Adobe Connect), supports both self-paced and instructor-led courses, responsive to customer requests, able to go from zero to fully-functional LMS in a matter of days. Great value.

Cons: Can be a bit clunky and non-intuitive, difficult to set up and classes as individual objects (each course requires the set-up of a separate instance, even if you want a 1:1 ratio between setup and delivery), finance-based reporting (and reporting in general, actually) is just OK (but getting better), Flash interface that requires pop-ups is a recurring complaint, needs better user account flexibility (i.e. ability for users to manage their information, change their password, etc.) and security (everything is stored/visible in clear text).

Overall: Absorb is a solid LMS and a great solution compared to any alternative we examined from a cost/benefit perspective. Things that are cons are more than made up for by the pure breadth of functionality available for the price, and they're very very good at taking customer feedback and making improvements to their product. I'd be comfortable recommending them to any business looking to start up a new LMS or replace an aging in-house system.

Vendor Response

by Absorb on April 09, 2013

Thanks for the review! As of 2013 Flash and popups are gone with the new HTML5 interface. We have also added additional security options as well as learner password management. We're looking forward to your continued feedback!

Absorb LMS...simply great!

Jun 14, 2012
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: Excellent online learning deliver and Instructor Led administration. Reduces administrative demands and simple user interface requires very few clicks. Career module for easy tracking of employee needed and acquired job skills. Great looking site design and flawless implementation. Amazing pricing and good product support. Blatant is a learning partner.

Cons: Must use a third party content development tool. Flash based learning site creates some end user computer compatibility issues. No mobile solution.

Overall: This LMS is the best or near the top of providers and tools if you use instructor-led and online learning. For the pricing, you won't find a better tool. Like all solutions there are things that could be improved, but outside of custom products, Absorb LMS is a superb product, with great support, and a company that has become a learning partner.

Vendor Response

by Absorb on April 09, 2013

Thanks for your review Stephen! We're happy to share that Wheeler University is now mobile capable with HTML5!

Absorb LMS

Jun 14, 2012
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Excellent, personalized support. Easy to use learner and admin interfaces. Receptive to customer input for new features. Reliable service with negligible downtime over past three years.

Cons: Company is growing rapidly (good thing!), which means customer support may be slightly slower at times.

Overall: An excellent Canadian-owned company. Excellent value for the money!

Top-notch LMS at a very good price

Aug 19, 2011
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Absorb has built a top-notch LMS that has a look and feel that users and administrators can both jump right into and use quickly and intuitively. Over the two years we've been with them, they have drastically improved their uptime, implemented useful new features and have always quickly responded to any issues.

Cons: As the company has grown, they are less likely to work with you individually on pricing, and you're also forced to adopt a more cookie-cutter framework to your LMS unless you want to spend a bit more money for customization, but overall their costs are still fairly low.

Overall: I wouldn't hesitate to recommend Absorb to any company looking to expand into the online training realm. We have tried out a few LMS' in the past few years, and Absorb continues to be one of the best in the business.

Simple & Powerful LMS

Mar 31, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Excellent LMS system. Built clean and simple, works clean and simple. This LMS is typically faster than most and is very user friendly. The admin side is also self explanatory and has amazing reporting functions. Many other tools and functions to use that I couldn't find in other LMS systems. Blatant's support is fast and helpful.

Cons: When registering users into separate departments, the enrollment key buttons have a small "cookie" issue.

E-commerce system puts a charge on the course as a whole and can't be applied to just the CME certificate. This can be a little trouble some if your offering free content with an option to purchase the certificate.

Overall: I recommend this LMS system and recommend you host it with Blatant, because you'll receive new system updates immediately.

LMS Product Review

Mar 14, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Flash.... Rapid loading. Ability to review modules at various locations(hotels & other computer business centers) around the country.

Cons: Like to see HTML version for Ipad users

Overall: Awesome customer service and product. This system works! Period.

Vendor Response

by Absorb on April 09, 2013

Thanks for the review! Citation is now 100% mobile capable with the HTML5 interface!

Blatant Media's "Absorb Anywhere" definitely exceeded our expectations!

Mar 11, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Oakley moved from a custom-built application to a proven LMS platform in 2009 to address the growing opportunity to train Sales Associates on how to sell our products. We were interested in a brand-right tool to drive sales, and Blatant helped us to easily adapt their system to meet our unique needs. Being a global company, Absorb Anywhere allows us to distribute system administration responsibilities across regions for a truly localized experience. The team at Blatant continues to roll out new features that are highly applicable to our users.

Cons: We have seen no downside to partnering with Blatant on this opportunity. It's important to work with a vendor that you trust, and Blatant is definitely invested in the success of this project. As they continue to grow and expand their operations, we'll look forward to enhancements to the system that will improve our relationship with loyal users.

Overall: Blatant's Absorb Anywhere platform is the perfect solution for those companies needing to take their training and education programs to the next level. But to do so in a way that's reflective of the brand and conscientious of relationships with users. Blatant has clearly leveraged their experience with academic learning enivornments to address the opportunity to immerse sales associates at retail in the brand story, creating ambassadors ready to sell. And they accomplish this with one of the brightest teams of people with which I've ever worked.

LMS 2.0

Mar 10, 2011
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Pros: > Custom Admin Roles / Levels
> Custom, HTML Email
> Easy SCORM Course Loading
> Beautiful Learner Interface
> Rackspace Hosting
> Custom Reporting with Subscribing
> Amazing Pricing
> Full API
> Integration with SalesForce.com

Cons: > Need Custom Site for Viewing on iPad (although, the site is awesome)
> Email support sometimes slow, but always thorough

Overall: A great LMS choice for businesses of all sizes. Ideal for separating internal and external facing courses. Absorb is a new generation of LMS, light and agile, with all the features you actually use.

Clean, simple, intuitive

Oct 08, 2009
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: The Absorb LMS has a very simple interface for learners, that allows new users to easily access and adapt to the system. The system is not bloated with lot of extra features that are seldom used, but rather points users to the most commonly used functions in a clean and simple design. The support team is very responsive with any questions or issues that come up.

Cons: None at this time

Overall: I highly recommend this product.

I have and will continue to recommend Absorb LMS. The system is user friendly.

Mar 25, 2009
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Pros: The ease of using the product, which includes reporting features, and enrollment key set up and also being open to adding new features if possible. Customer service support has improved in many ways, such as introducing one key contact for business inquires, indicating the response guidelines and setting up webinar training sessions by scheduling as meetings.

Cons: No cons as any of the suggestions that have been put forward as additions/improvements have been listened to and this is beneficial as one suggestion from one customer may be beneficial to another customer.

Overall: I have and will continue to recommend Absorb LMS. The system is user friendly.

Extremely pleased with the LMS platform. Possessed a combination of features and user-experience no

Feb 27, 2009
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Feature-rich environment with flexibility for produce specific enhancements
Responsive and engaged support from sales to technical support

Cons: None to this point.

Overall: Extremely pleased with the LMS platform. Possessed a combination of features and user-experience not matched by the 45 other systems our company evaluated.

I highly recommend Blatant Media's Absorb LMS.

Feb 27, 2009
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Very friendly and responsive company.

Cons: I can't think of anything

Overall: I highly recommend Blatant Media's Absorb LMS.

I would highly recommend both the company and their product.

Feb 13, 2009
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Extremely intuitive and easy to use for both system users and system administrators. Customer support and service responsiveness has been superb. They have been there for us 100% of the time.

Cons: The ability to add custom use, searchable fields is limited at this time. My expectation is that this will be resolved in the upcoming .net release.

Overall: I would highly recommend both the company and their product.

highly recommend.

Aug 16, 2008
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Mike and his team have been great to work with. Our organization has benefited through our association with Blatant Media.

Cons: none that I know of.

Overall: highly recommend.

This is a great product, you will not be dissappointed.

Aug 14, 2008
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Pros: Very intutive and user friendly. Simple LMS - not one of these huges systems where you don't use the majority of the features. Cost effective. Very easy to train staff on. Doesn't require an entire technical team to mantain the LMS.

Cons: I don't really have any. This LMS works perfectly for our needs.

Overall: This is a great product, you will not be dissappointed.