Who Uses This Software?

Small to medium sized businesses that are growing and larger expanding organisations.


Average Ratings

7 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $12.00/month/user
  • Pricing Details
    Prices range from $12-27 per user per month.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Salpo
  • www.salpo.com/crm/
  • Founded 2007
  • United Kingdom

About This Software

The Salpo CRM sits at the heart of your business. It personalises interactions with customers and prospects by ensuring internal collaboration and information-sharing. The Salpo CRM is built to fit your business. Its bespoke modules mean that your business processes can be captured and replicated saving you time, money and increasing efficiency. The Salpo CRM is scalable, affordable and future-proof.


Salpo CRM Features

  • Call Logging
  • Campaign Management
  • Contact Management
  • Customer Support
  • Document Management
  • Email Marketing
  • Interaction Tracking
  • Lead Management
  • Lead Scoring
  • List Management
  • Marketing Automation
  • Product Catalog
  • Project Management
  • Quotes / Proposals
  • Referral Tracking
  • Sales Forecasting
  • Sales Pipeline Management
  • Territory Management

Salpo CRM Reviews

As an initial CRM offering it was useful to have valuable help with understanding the design options

May 16, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Views and variability are excellent but my favourite piece is the support received from our account manager

Cons: Sadly, it does not currently fit our scalability model for linking to back-office functions that will include stock-control, management reports and accounting functions

Overall: Nothing unique, sadly.

Great software and great team behind it. Always being developed and updated.

May 13, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The look, feel and ease of use. That and the email integration element I like a lot. I like the way its going and know there are lots more integrations in the roadmap.

Cons: don't yet have the ability to use as easily on mobile, or a mobile app. struggled a little on both safari and chrome for iphone so only use on laptop/desktop.

Overall: managing contacts, but mainly liked the ability to see potential business in one place.

User friendly with a number of useful features

May 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The layout of the system. Easy to work around and quick data entry.

Great to share information with other users

Cons: Reporting which I need to look further into.
Was a little difficult at first to work out the emailing

Overall: Customer management

Excellent system, but needs some improvements

May 10, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Cross referencing possibilities for clients/surveyors/solicitors. The layout is visually simple and very clear so makes it very easy to use.

Cons: The fact you cannot search by field names. For example, we have a field 'next rent review'. It would be very useful to be able to search this field to bring up all upcoming reviews.

Overall: It is the key to running our business in an organised manner.

Salpo is an intuitive system, very easy to navigate around.

May 10, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Well thought out design. Very easy to merge records when cleansing. Useful functionality for connecting to companies house.

Cons: It can occasionally be buggy. If you are working through a list it will take you back to the main dashboard rather than where you have left off which is irritating.

easy software to store all our clients information

May 10, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: you can pre-load backdated info to help build a holistic picture of the client. You can also easily move between client records

Cons: having to set reminders/communication that could be automatic for example regarding payment reminders

Overall a good CRM software, but clunky in places

May 10, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: You can schedule your activities and faults. You can schedule reminders to remind you when you need to action a task.

Cons: It can be clunky. I would like to see an over view of my week ahead which isn't available currently.