SquadFusion

5 / 5 8 reviews

Who Uses This Software?

Clubs, leagues, schools, teams, and other organizations which are member based. We help customers improve member communication and make it easy for their members to sign up and pay.


Average Ratings

8 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/year
  • Free Version
    Yes
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • SquadFusion
  • www.squadfusion.com/
  • Founded 2014
  • United States

About SquadFusion

SquadFusion helps customers improve communication with members and devote time to increasing revenue rather than administrative tasks. We do this by providing a cloud-based platform which includes member and organization management tools, a central website for each customer, and mini-sites for each customers' squads. We make things drop-dead simple so administrators don't have to waste scarce time or be fluent in website building. We have a long free trial and no setup fees.


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SquadFusion Features

  • Application Management
  • Association Membership
  • Automatic Renewals
  • Club Membership
  • Committee Management
  • Dues Management
  • Email Marketing
  • Event Management
  • Gym Membership
  • Jobs Board
  • Member Database
  • Member Directory
  • Member Portal
  • Nonprofit Membership
  • Payment Processing
  • Website Management

SquadFusion Reviews

Great customer support and personal experience!!!

Aug 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I love the fact that I am able to speak with someone who feels passionate about the platform and is able to guide me through the learning process. I have gone back and forth between several products and have to come back due to the flexibility and ease of use. Best available option for my needs. Minimum viable product and pricing show it. Great value and a great experience. I feel like I matter and my ideas and opinions are listened to and this is exactly the type of experience I want to benchmark to my customers. If I call and have a question, I know someone will be answering or letting me know when is a better time to call. My questions never go unanswered. Responsiveness and good service go hand in hand. Squadfusion makes things more efficient and less chaotic. My clients are very happy to be using Squadfusion.
If I don't like something or I don't understand, I talk to the customer rep and he explains what I was trying to figure out, to begin with, then it makes sense. If it is not available I can expect it to go in a backlog and see some changes roll out as priorities permit. SCRUM/Agile at its best. I have someone who listens and guides me through feature/benefit/impact and can help me navigate to where I need to be. If I say "I need pink headbands", he says "Here is how to get that done in the system".

Overall: Tremendous ease of use. Flexible and customizable options. Great customer support. Amazing personal experience each time. Customers are very happy to use the platform. My registrations are very streamlined with lots of customizable options.

Easy to use. Keeps friends involved in this function well organized. Provides important data

May 26, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: quick and easy. no hassle. very intuitive. keeps everything organized. Prior to using this, there was a lot of e-mail exchange, lost e-mails, etc. This is very clean.

Cons: no real complaints. Very short start up curve that maybe could have been shorter. Overall very good

Overall: organized our group

SquadFusion is great it's easy and you always get assistance at a moments notice! Marc is so helpful

May 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Saves me a ton of time.
Makes it much easier to communicate with players and campers.
Able to set up registrations right away.
Able to accept credit card payments with hardly any setup┬┐took less than 10 minutes to get everything set up.
No longer need to track player information on spreadsheets, email lists, group messages.
Love that I can type one message that parents get via email and kids get via text.
Easily able to see who was available for special events.
They're very responsive as a company┬┐.great support with questions and issues.
More affordable than other alternatives.
I didn't have to invest a lot of time to learn how to use it.
They're very open to feedback and have put some of my requests into the product.

Cons: The only con is I have so little tech savvy at times I need help. The other con is at times I get a little confused but they are always there to help

Overall: It made things simple

It is a good program for what I have used it for so far. Tech support is superior!

May 16, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: The ease of use. Reports are easy to retrieve. Still learning it but so far like it. I like being able to view different players information and automatically send invoices as reminders.

Cons: There are a few things I run/ran into but so far have been easy to fix or incorporate into program so I cons as of yet.

Very efficient and effective site to organize our golf groups, tee times, tournaments.

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: More efficient than email list in communicating with members; easy for members to register and participate; more efficient than group emails; company very responsive to new ideas to make our particular program better and more effective.

Cons: I really do not have any negatives as it is the best program that I have come across that serves our needs.

Overall: Previously described

We use it to keep our large golf group informed and scheduled for T-Times, events, and stats. The su

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The links to email and alerts is the best so I make sure I see the latest updates and alerts. This is especially handy when I am only connected to my cell phone and the timing of my response is crucial for getting to play or not. The other feature I really like is the tracking feature for who is playing and who is not that week.

Cons: It has been a little difficult adding my picture to my profile and looking to upload it. I really do not have anything else that I have issues with. It might be good if it had a way to easily add videos or pictures. I may just need to learn how to do this if it is part of the software. Not sure

Overall: It is very useful for our large golf group to keep track of events and t-times. So I can plan my time, which is in short supply.

Squad Fusion has been a great partner for us .

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Saves me a ton of time.
Getting credit card payments set up was easy and money is transferred quickly. Like that it comes directly from Stripe.
Like the flexibility of payment options for registrations.
Easy to get new members registered and assigned.
No longer need to track everyone's information on spreadsheets, email lists, group messages.
They're very responsive as a company.great support with questions and issues.
More affordable than other alternatives.
I didn't have to invest a lot of time to learn how to use it.
They're very open to feedback and have put some of my requests into the product.
Run all the registrations through SquadFusion but have a website for other stuff. For now, we want them separate, but it's easy to include registration links into our main website. And we can easily tweak SquadFusion so it looks similar to our other website.

Cons: like any software there are some bugs, but they are more annoying than showstoppers. And that SquadFusion works quickly to fix them.

The software has been great for our group to keep everyone on schedule. It's easy to use.

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Keeping our group organized. The additional posting features is growing the interaction with group and has lead to sharing of new and old information I don't feel would have been shared if it were not for this product.

Cons: Deleting past events is the only con of the software. That could just be me but once something has past I don't like to mess with it anymore.

Overall: The biggest benefit is the ease of keeping the group on schedule and it has eliminated the countless email we used in the past to keep track of players.