Toogonet

Toogo

4.5 / 5 11 reviews

Who Uses This Software?

Destination Management Companies, Tour Operators and Travel Agencies realizing tailor-made and on-demand tourism.


Average Ratings

11 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Toogonet
  • www.toogonet.com/
  • Founded 2011
  • Panama

About This Software

SaaS solution designed for DMC, travel agencies and tour operators. TOOGO allows you to manage all your activity: trip building, quotes, CRM, groups management, bookings. logistics, finances, CMS, documents creation: quote, travelbook, roadbook, pricing, voucher, invoice, registration form, booking, payment, credit note TOOGO is the fruit of the unusual combination of years of experience in the tourism trade. It is designed by and for tourism professionnals.


Toogo Features

  • Central Reservation System
  • Customer Database
  • Flight Booking
  • GDS / OTA Integration
  • Itinerary Creation
  • Marketing Management
  • Payment Processing
  • Promotions Management
  • Quote Management
  • Rental Car Reservations
  • Single / Group Reservations

Toogo Reviews

We have been using Toogo for 5 years, at this stage we are happy with this software.

Jun 11, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: -the fact that we can be connected from any laptop or desktop
-the gain of productivity which has been significant
-the quality of the quote
-the reliability of the overall system
-Toogo staff is attentive to our wishes or suggestions to enhance the system

Cons: -Toogo is still not responsive on Iphone and tablet which would help a lot.
-would be great if the dynamic map could be connected to a GPS

A great way to reduce time and gain quality and quantity in operations and sales, specially for DMCs

Jun 06, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The presentation fo the quotations are of great help on sales (nice design, detailed maps, high quality of information), the sales process is all integrated in one unique tool which helps to convert projects into bookings and finance and the software is very easy to use. It has been of great help for us the increase the number of conversions and also to administrate the files.

I had a really good trainee for the use of the systems, and video support are really helpfull.

Jun 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The easy way of using it, it's simple and efficient.
It's really quick to do quotation and send them to the clients

Cons: To do the date base as it's the longer part of the work..But after few hotels and supliers you get easely used and things go quicker.

Overall: He is giving me a good way to send beautifull programs to my clients, and also to follow my accounts and confirmed file really easily.

Toogo really helped us improve our organisation, quality of service and overall efficiency.

Jun 03, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The overall integration from A to Z and connection from your quotation, confirmation to reservations and logistics management and ultimately to your finance administration.

Cons: The database and product creation is a long and details process that can be a little heavy to realize at first, but the hard work and time put in pay off.

Overall: Overall efficacity, rapidity of response and sell tools, details quote professional presentation , logistic and reservation management, finance administration.

I now have more time to surf

Jun 02, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The chaining from the build of the itinerary till the invoicing and including the logistics.
Easy to use and to do the tailor made programs.

Cons: the presentation of the programs need to be improved
the cost can be a bit high when you have lot of users.

Overall: the use of Togoo does allow us to not be focused on the building of the itineraries.
we can now bring more and better services to our customers.
The sales team and the logistics staff, can now spend more time on the ground.

Great software. Extremely user friendly, and the team helps you with all your enquiries. Recommended

Jun 01, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: We love the user friendliness of the software, the customization on many levels helps us to enhance our business processes and communication towards our clients. We are currently implementing the software across 4 offices, and the feedback is positive!

Cons: As the software has many features, and constantly evolves, sometimes manuals are outdated. But, they give you a Skype contact for all your questions, who patiently assist, so that helps us a lot!

Overall: Enhanced productivity and client communications

We use it for creating quotations only. Once you learn how it works, it's fairly easy to use.

May 19, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I like that it allows me to create quotes very quickly. It's also relatively easy to update prices, etc, though doing an annual review of prices takes a lot of effort.

Cons: There's a very big learning curve. There are also a lot of features that we don't use.... Things don't always work correctly, and because every change must be made over the internet, sometimes it can be slow to react/make changes. The initial process of entering all of the data is very labor-intensive, but that is to be expected. The biggest challenge in setting it up is that it's difficult to know what data is used where and how, so there's a bit of trial and error in getting everything to look and act the way you want it to.

Overall: Mostly, saving time and creating more consistent pricing and itineraries.

Probably the best software for travel agency.

May 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Great online support.
Make you work faster and save you a lot of time.
A lot of functionalities with a lot of possibilities

Cons: Cannot work offline.
Takes some time to understand all the functionalities ,but it s really worth it.

Cacao Travel Panama

Apr 27, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: It makes sending quotes easy and fast.

Cons: it gest complicated with families with different types of rooms or changing rooming occupation during the trip.

Overall: We are very happy with TOOGO. Whenever there are small bugs or small details the online support has always been fast and efficient (even on weekends or holidays). we have recommended TOOGO to other fellow companies.

Recommendations to other buyers: I have discussed my problem that Evaneos rounds up the prices and this creates a price difference versus our rate sheet prices.

Evaluation from Ecuador

Apr 03, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The incredible amount of possibilities

Cons: Sometime it can be difficult to understand certain facilities (for the titles)

Overall: I have been using for 4 years Toogo and I am really satisfied because Toogonet team takes in account our suggestions. And before anything Toogo covers all of my needs as a DMC.

long live toogo

Apr 01, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: since we got that erp installed, our daily life at the office changed : clear, eficient, practical, a perfect solution for our company