BambooHR

4.5 / 5 339 reviews

Who Uses This Software?

Small and medium businesses (fewer than1000 employees) that want to move away from using spreadsheets to manage their HR.


Average Ratings

339 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $8.00/month/user
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • BambooHR
  • www.bamboohr.com
  • Founded 2008
  • United States

About BambooHR

Bamboo Payroll turns payroll from a process into the easy, rewarding, insightful experience it should be for everyone. Our Payroll solution includes easy-to-read pay stubs, with full-color graphs and plain language to detail taxes, deductions, and take-home pay. Employees can make deduction and direct deposit changes inside BambooHR and view their paystubs from their iOS mobile device. We make payroll a positive experience, leaving you more time to focus on people rather than paystubs.


BambooHR Features

  • 401(k) Tracking
  • Attendance Management
  • Benefits Management
  • Check Printing
  • Compensation Management
  • Deductions Management
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Self Service Portal
  • Tax Management
  • Vacation / Leave Tracking
  • W-2 Preparation
  • Wage Garnishment

BambooHR Reviews

A well-built HR web app for small to medium businesses

Sep 15, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The bells and whistles of the product are impressive. Integration with email and the app are handy. We feel much more organized with Bamboo HR.

Cons: It was a little intimidating to learn the website and I avoided bambooHR for as long as possible until I downloaded the app. Now feel much more enveloped in the helpfulness that it brings to our company and use it a few times a week!

Overall: We are able to track important facets of of current and potential staff like never before. BambooHR has helped us become more organized on a day to day basis as well as in the long term. We feel like much more responsible employers!

Excellent. I love BambooHR. We will never look for another HR software.

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The look, ease of use, the excellent customer service, and the relevant and ongoing training through BambooHR Webinars.

Cons: Not much to dislike. I look forward to more functionality with the signed documents and the automatic organization of files once documents are signed. I also look forward to more functionality with the ability to post jobs. We currently use another software for application and interview processing, but as soon as Bamboo catches up, we'll likely switch over.

We use it to keep track of all our employee records.

Sep 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Besides keeping personnel records, you can schedule time off, keep docs and policies in place, create and save several types of reports that will help in finance and other types of activities.

Cons: Maybe this is not the apps problem but we haven't been able to integrate payroll with the software. We need to do more research, especially when it comes to labor laws.

Overall: Moved from gSheet and excel into an integrated system where we can keep all employee records, emergency contact names, salaries and reports.

I can't say enough positive things about BambooHR. It's a lifechanger.

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use and easy to look at. I don't have to spend much time training employees on how to use BambooHR. It has made life for myself and our management team so much easier and allows us to be more efficient.

Cons: I'm hard pressed to find anything that I dislike or like the least. The one thing may be being able to add more custom fields by myself, but I'm grasping at straws for that.

HR Management made easy!

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything! Every single aspect of it makes being an HR Manager easier. All of our supervisors love it and our owner lovers it. All records are now accurate and current.

Overall: Accurate employee records, easy pto balance & usage management, reporting, easy to use ATS, easy and automatic performance management, accurate benefit enrollment, etc.

Bamboo HR is fantastic. Completely automate your HR needs. Very intuitive and user friendly.

Aug 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Bamboo HR covers every aspect of employee administration and HR management.
The canned functionality and reports meet 90% of my organizations needs. The minor things that we discovered missing, we requested and Bamboo customized them for us - very quickly and at no additional charge.
The cloud based platform keeps my entire management team on the same page with their employees as well as with the other departments.
Bamboo is very intuitive and easy to use.
Bamboo allows you the ability to alter screens and develop your own specialized reporting.
Our employees have the ability to view and update their personal information and request time off through a free app.

Cons: I have nothing negative to say about the product.

The only thing missing for my organization (which Bamboo is researching at this time) is time clock integration. They do have time clock integration, but we use a facial recognition time clock and they do not have a solution for that product type at this point.

Overall: This product allows my management team to be on the same page with employee administration. Our managers are able to access our Bamboo account from anywhere, allowing them to keep better information on their staff.
It helped reduce costs by allowing employees to enter & update their own personal information. the reporting has automated several manual reports we used to produce in the corporate office.
We continue to automate more processes with the help of the Bamboo development team.
The on boarding and off boarding processs is streamlined by offering electronic on boarding, taks assignments, and e signature documents.

Implementation was very easy and the ability to customize was amazing.

Aug 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Real time reporting is great and the fact that you can create your own reports in a few clicks saves a lot of time... prior to bambooHR we didn't have a system and we had to manually pull various pieces of information and create various excel spreadsheets. The on-boarding feature is also very efficient.

Cons: Would like to see the payroll side added for use in Canada. The system we currently use for processing payroll is old and do not provide any other benefits other than basically paying our employees.

Overall: More time to focus on other important functions I am responsible for and the amount of inquires we would receive from Management has dramatically decreased, as they can find the information they need by just logging into bambooHR.

A quality product with the flexibility to customise to meet business needs simply and effectively.

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly and meets 95% of our HR requirements in relation to recruitment, onboarding, offboarding, records management, compliance and reporting, performance management.

Cons: My only wish is that it was currently compatible/integrated with Xero with a more developed timesheet feature to enable online submission of timesheets as simply as booking leave is currently.

Overall: Compliance, streamlined and faster HR processes and effective records management, more effective communication with employees, .

My Hr Director loves this product

Aug 08, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Versatile product for onboarding new employees virtually (paperless). The templates are easy to create and use.

Cons: This software will not automatically integrate with ADP Workforce Now payroll system. Tried Customer Service but did not get much help.

Excellent product with great user experience.

Aug 07, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: +Customer service (A real, consistent person works with you and they are awesome! They always follow up with me as promised and are totally helpful and nice.)
+Ease of use - so user friendly.
+Value
+Electronic filing, e-signatures - so efficient!

Cons: -Still have some features to work out for their recent product, BambooPayroll. Specifically, there is no malleable data extract available for payroll automatically. I'm currently having to work with them to create two custom reports for me. And I believe they will still be by payroll or by time frame upon request, not self-service run. I'm sure they'll continue to improve this, however, since they've rolled out many improvements since I've joined.
-Hiring portal could be improved, but it's great for what we need it for. Great product overall and wonderful service!

BambooHR for tracking

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is very easy to use. I appreciate the fact that once the application and resume cone through, you can track the progress and the applicant can easily be converted to an employee.

Cons: The fact that it isn't customizable. There are some things we would like to do thst works specifically for us.

good

Jul 26, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: BambooHR is the leading provider of tools powering the strategic evolution of HR in small to medium-sized businesses. Using BambooHR software, HR professionals can automate HR tasks like onboarding, PTO, and employee records (among many others), and perform big-picture activities that improve their workplace and make them vital leaders in their organizations. See the BambooHR HRIS in action with a live demo.

Very user friendly for both Administrator and end user! Their customer service is unsurpassed!

Jul 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and the help online is extraordinary! The on line videos and information is great and if you cant find what you need its easy to send an email and their response has always been within 24 hours and spot on!

Cons: Right now no option to cut and paste in to an Announcement. Not really a big issue, I simply post it to a file folder and refer employees there in the Announcement. Our benefits have a lot of options and right now it can't update all relevant options for us. But again, I have send a request to review and I'm hopeful I will be able to do it with our upcoming open enrollment!

Overall: Place for general company information and forms; onboarding of new employees that are off-site; automated time off requests/approval; data and set or custom reports at your fingertips and will convert to excel with click of a button! Track turnover; very easy to give access to certain people or give people only access to certain documents.

Great program to use. Very easy to customize for your company

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly, can set up many different access levels, track a variety information, can customize it to fit your needs, the on-boarding checklist makes it simple to on-board people and you can assign tasks to different people in the company. There is a calendar that tracks everyone's vacation so you can tell who is out of the office at a quick glance.

Overall: Efficient vacation tracking, steamed lined the on-boarding process, and provided all the employees with an up to date contact list.

Our managers love it, and our staff love it.

Jul 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's ease of use, user interface, constantly improving features, and the price. It hits the sweet spot for our organization on so many fronts. With 40 full-time and 40 part-time staff, and an Executive Director who handles all HR responsibilities, Bamboo is like having HR support staff doing all of the paperwork, communication, data and document management.

Overall: The two most significant benefits I get from BambooHR: our staff feel supported & constantly aware of where they are from an HR perspective, and I have not had to hire someone to do the work that BambooHR does for me.

Amazing, they are just truly amazing

Jul 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, common sense, has everything I need and more. When we asked for Training, our Trainer was outstanding. We learned so much from him and the webinars, the service is incredible and always there for us. Great product, will never use anything else.

Cons: As we are a Canadian and American company, I can't connect Bamboo to my Canadian payroll. Other than that nothing.

BambooHR is AMAZING!!!

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Choosing BambooHR as our HR management software is one of the best decisions I have made at my job. It is intuitive and simple to navigate for our employees, and provides me with a lot of valuable data about our employees/hiring etc. The built-in ATS is great and we have already hired a few employees through it. I've gotten great service from every BambooHR employee that I have interacted with, and can't say enough good things about it.

Overall: It simplifies my work processes, gives me more information about my employees, helps me with recruitment, and makes my job easier and better. I love it!

Super Easy To Use - Gets The Job Done

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has a great social aspect to it, sending notifications when new people are hired for example to the rest of employees.

Automates HR quickly & easily

Jun 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Cloud-based HR database collects all your employee information in one spot; you can view contact information, personal information, job information, and employee documents all a mouse click away. Task lists and e-signed documents make it easy to keep track of what has been completed by who and what still needs to be done. Super robust reporting function for numbers nerds.

Cons: For some reason it doesn't automatically enroll full time employees into things like your PTO or benefits. Requires a high level of compliance by employees , otherwise things just don't happen. Only allows for 10 job postings before you have to upgrade, which means if you have several "always open" positions this is a problem.

Overall: Ease of having all employee info at your fingertips; automating things like promotions & compensation changes; quick access to reports to provide information to higher-ups

Great product helps us track our employee training. Simple, real-time reports.

Jun 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are many integration features. Very cool how open job postings are shared with Indeed and other job sites. There are built in auto-responses to applicants. Great to be able to upload and store training documents and also allow employees access to them so they don't have to constantly call HR for copies.

Cons: I wish it had an internal communication system - like e-mail. It would be nice to be able to have group conversations through the app/site itself.

Overall: Streamlined our onboarding process. Eliminated paper employee files.

Great HR tool

Jun 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, user-friendly interface. Nicely ties with my email and send reminders when things are due. Great for monitoring your's team presence, keeping their files, even hiring or firing.

Cons: Email notifications are sometimes late, and it could cause confusion. It doesn't happen very often so it's nothing to worry about.

Overall: Easier team management, tracking where and when my people are absent, easier hiring process, templates for appraisals or warnings.

Bamboo has been a great tool for our team but some of the features are lacking

Jun 07, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Tracking time off and integrating with Gcal, creating customized onboarding, ability to view team/structure of teams

Cons: With international offices and remote workers the onboarding processes and tasks make it difficult to create specific lists with designated employees assigned to each task, the ATS does not provide enough functionality for what we need

Bamboo makes it easy to request time off and complete other HR-related tasks

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The interface. Everything is laid out simply and clearly, making it easy to navigate and see where everything on the site is located.

Cons: Every now and then, there is a glitch when I submit a form, but it doesn't happen that often. Overall, is this a very minor, infrequent problem.

Bamboo shows up consistently to deliver quality and simplicity to the customer.

May 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The user friendliness with the UI is so appreciated. You really don't need to know anything about programming language. The information we can find/store is thorough, and being hosted in the cloud leads to very little down time. The customer support is phenomenal. Not only are they skilled and helpful, but they genuinely sound happy to that you called...no matter what kind of issue you may have presented them with.

Cons: This is a tough one, since it's difficult to come up with something that doesn't work, or doesn't have a solution in the works. Maybe the mobile capability could be improved - so that as an administrator/owner, the same view and functionality would be available on mobile units. A lot already is, but it can be a little clunky.

Overall: Efficiency.

Bamboo is a great solution!

May 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Bamboo has ATS, onboarding, HRIS, documents, announcements, reports and performance - all at a very reasonable cost and in an easy to use format. Our staff has loved the communication it provides and the ability to have information at their fingertips. It is a great solution!

Cons: The only thing I wish it had was multi level tables...we have to track roles for compliance (with their permissions)- not other HR software did this either so it was not a loss...

Overall: Streamline almost every process...made tracking applicants easy, onboarding is very positive and we were able to stop using so many spreadsheets to track employee info. It has also increased our ability to communicate and track info.

Excellent cost effective system

May 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: customisable, easy to use, generally intuitive, customer service, leave management, user/manager permissions

Cons: some elements cannot be customised (such as "time off" language), very basic functionality for job openings (acknowledge this is not a recruitment system though - so it is a nice add on)

We're still in the implementation process and thus far, the customer experience has been terrible.

May 08, 2017
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Pros: We chose Bamboo because there seemed to be a lot of functionality in the system. Really liked the option to add photos to employee profiles and the onboarding/offboarding aspects.

Cons: Buyer beware. They will put pressure on you to sign the contract to lock into a rate without providing full disclosure on system capability or integration. They have not been responsive to our needs during the implementation process.

I will update this review after further experience.

A pleasure working with Faust, and so much was provided up front that it was easy to get it going!

Apr 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The intuitive User Interface.
I was inviting admins as I was working on implementing. They were easily clicking around like they were receiving the same training that I was through our implementation manager.

Cons: Hard to say. There are some limiting factors but all of these factors have logic behind why they've been limited.

Overall: Huge amount of pressure and stress taken off our managers and single HR/Payroll person. It's keeping us more organized and all employee records in one location.

Human Resources Consultant

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use

Cons: No payroll

Overall: We recently implemented BambooHR...the project manager Heather was amazing, very helpful and patient! The employees are loving the system!

Everything You Could Ever Need

Mar 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So simple, effective, customizable. Customer service is amaaaazing. You can do everything you would possibly want and now they have payroll.

Cons: I literally don't not like a thing about Bamboo.

Overall: I could probably write a whole book about why I think organizations should be using BambooHR. I am currently a one-woman show at my company and was running most of our processes on dropbox and drive documents. BambooHR has freed up so much of my time, allowing me to be more strategic and take better care of my team. Bamboo makes our company even more organized and improves the hiring to on-boarding experience by 1000%.

Let's start with the Applicant Tracking Software. I went from having no ATS and using google docs to Bamboo and it has made my life so much easier and our lines of communication to applicants even better. It allows me to stick to deadlines, keep everything in one place, and never misplace an applicant. I don't know how I would have gotten through hiring for our summer internship program (180 applicants) with out this software.

On-boarding: incredible. I can send a new hire packet to my new hire and they feel so well communicated with every step of the way. Being able to fill out their paperwork online is so important - they can do most of it before they even step into our office. Then they have access to everything later - what more could they (or I) want?

Reporting time off - We have unlimited vacation but still use Bamboo to keep track of where people are and how many days are spent out of the office. It's so incredibly easy to set up and my freedom loving team loves using it. (There is even an app!)

The day to day - it makes everything easier. I have everyone's phone numbers, addresses, SSNs, EVERYTHING in one place.

I'm an evangelist for a reason, it's hands down the best thing I've implemented for my team.

Recommendations to other buyers: Just go for it. It's a very cost effective way to make your life easier. If your manager is on the fence about purchasing, they can call me and I will talk their ear off about it and you'll be able to do your job even better once you have it in place.

Complex but very rich features

Feb 28, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - UI
- Lot of Features

Cons: - Complex

Overall: I have used this software one of the working company and found useful for employee and employer.
I also likes User interface.

Great, Intuitive HRIS

Feb 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Perfect for a company that doesn't need a massive system and wants something they can implement quickly and inexpensively.

BambooHR is amazing!

Feb 22, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it is to use and all of the extra functions that they are coming out with.

Cons: The customer service is a little lacking when I have to call and ask questions. Their staff is not as knowledgeable as I would like or expect. I do always get my questions or problems worked out but it can be a little time consuming.

Overall: I love using BambooHR! It holds and organizes all of our HR paperwork automatically! We have been using BambooHR for a few years now and I really love all of the changes that they have made in the last year or so! It has made it easier to use and give me more functionality I love it!!

HR Director

Feb 15, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: BambooHR is an AWESOME tool that helps us to keep all our employee data in one place. Whenever I need help with BambooHR, their support team is very knowledgeable in getting me the answers. Even if they do not necessarily have the answer I am looking for, the team always points me to additional resources to help find me a solution.

Excellent customer service and user friendly

Feb 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The implementation experience was seamless and well supported not only by our implementation specialist but also the support team afterwards. The product is user friendly and flexible to adjust to various needs of the organization.

Bamboo HR is Amazing

Feb 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use.

Cons: I wish I could customize the app home page as we don't use the time off feature of bamboo.

Overall: I have used other HRIS systems with prior companies; however, Bamboo HR is by far my favorite. The current company has less than 60 employees and did not have a HRIS. Since implementing Bamboo HR, the report feature, automated emails for trainings, directory, and employee profiles has made my job more efficient. I absolutely love the app - and so do my managers.

I recommend bambooHR to all who want to have an "all in one" tool

Feb 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is a tool that has all in one and there is no need for other tools. Also it is very easy to use and has a great design.

Cons: Time-off has potential for improvement.

Overall: I have evaluated many tools. In the end bambooHR offered me everything I was looking for:
- all in one tool
- good design
- user friendly
- good support although a different continent

Literally saved my bacon!

Feb 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Friendliness and professionalism of BambooHR employees. High functionality and high value add for a very tight budget.

Cons: A few limitations, but honestly, everything in the system planning from Bamboo's side has been well thought out and I couldn't find a lot of complaints even if I tried.

Overall: I'm a brand new HR employee and I needed structure that was a) affordable b) functional c) easy to implement and d) something I could train our leadership on that was very user friendly. BambooHR saved my bacon! I am so thankful that the process took less than a month from soup to nuts and it's just been an amazing experience all around. If you're anywhere close to the same boat I'm in, just go for it! You will not regret it and you'll be glad you did! I've loved the system and very much an overnight fan.

BambooHR is Fantastic

Jan 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is super easy to implement and there are so many features that help make doing HR simple.

Cons: You cannot assign emails by name, only by job title. Some employees have manager titles without managing staff so it can be difficult to send information and ensure it gets sent to only those who need it.

Overall: This product makes an HR expert's life a dream for having all employee information online and in one place. Onboarding and offboarding process are customizable and very user friendly. The reporting feature with over 30 standard reports helps HR have data at their fingertips. The simple touches of including employee pictures and celebrating milestones and birthdays are important and now easy.

And the people at BambooHR are truly amazing from sales to implementation to ongoing support, no question is ever a bother and you get answers promptly so you can provide them to your management and team.

Our company is very happy to have BambooHR as our HRIS...make it yours too.

Easy to Use, Great Management

Jan 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It took our Company a long time to realize we needed some kind of software to manage our employees -- It was becoming a total pain keeping track of everything in the HR department, and when we spotted this software, it was perfect. We had no trouble setting up, and it has made life far more easier in the office. Any help we need, we can count on the Customer Support. It's perfect.

A good but not complete tool

Jan 10, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use and adaptable

Cons: Not complete

Overall: BambooHR is an amazing tool don't get me wrong and there is so much that you can modify and customize but there is something missing for it to be complete

Life Changer

Jan 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simply put, its SIMPLE to use.

Cons: On the Performance Review, I wish you could break it down by employee so you can hand pick who to review, not just a department. Also I wish you could pick and choose the 3 review options for certain employees.

Overall: We couldn't be happier with this service. As a small business owner a lot of human resources is on my shoulders. Not having gone to school for HR I had the information on all different excel spreadsheets, we struggled to track vacation, and I always had to set my own reminders for when people were eligible for benefits. Bamboo HR has changed all of that for me and I sincerely mean that. For the price and the service you cant beat it. The interface is extremely easy to use and has drastically cut down on the amount of time I need to spend on HR. I would recommend this for any company looking to have all of the information in one place and offer your employees their own work portal, which will make them feel like they work for a company that cares.

Completely Satisfied

Best Decision of 2016!

Jan 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The overall look and feel, the ease of use and the online tutorial videos.

Cons: We couldn't align it perfectly with our sick leave policy due to system limitations in parameters, so have had to go with a workaround which is okay but not ideal.

Overall: After a lot of research to find a HRIS system, I chose Bamboo HR. I could not be happier, the implementation was straightforward, the training is great and the online video's are so user friendly. We have rolled it out to the team - who LOVE it too! I feel like I have been given the gift of time and wish I had done this sooner.

Recommendations to other buyers: Excellent solution for companies of all shapes and sizes. I love that it meets 99% of our needs in having employees based all around the world.

BambooHR - highly recommended

Jan 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It's a great system and fulfills exactly what we're looking for. Easy to use and excellent support team. I would highly recommend this system to anyone looking to reduce their paperwork and the administrative burden of managing time-off.

Great HRIS

Dec 27, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, great customer service.

Cons: Translations could use some work, reset button on the Payroll Change report shouldn't be so easy to click by accident.

Overall: BambooHR has been a huge help for us in getting all of our employee information in one place. It's very easy to use, and both the implementation and the customer service teams have been fantastic to work with. They have been able to individualize the experience very well just for us, which has not been easy as we have employees in several different countries. There are a few small things (like translations) that could use a little work, but overall this is great software and I would recommend it. It's very user friendly and intuitive, even for our employees who need some hand-holding.

Recommendations to other buyers: Terrific value!

This application is a game changer!

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our company recently implemented BambooHR and we love it! It allows us to request time off, review important documents, and accomplish other HR related tasks right from our smartphones. Pricing is also great! Can't go wrong with BambooHR.

How did I ever live without BambooHR !

Dec 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: New Hire Packets! Such a great way to get new hires off on the right foot. Our organization loves the "Get to know you" questions and uses them as ice breakers during the first week.

Cons: It isn't so much of a con as a wish: I wish we could have a Canadian Payroll integration for Bamboo!

Overall: Right from the very first phone call, Bamboo has been a customer service dream come true. The sales, implementation, and onboarding of our organization has been seamless, professional and a downright pleasure.

The platform itself is so easy to use while being extremely comprehensive and robust. Our employees love being able to submit vacation requests in a paperless fashion, as well as see their training and benefits info.

I can't stress enough what a difference BambooHR has made in terms of productivity for our team!
The lifelong user, right here!

Recommendations to other buyers: The knowledge library is your best friend when you are stuck on something. Still, can't figure it out? The support team is so fast to answer, so helpful and never makes me feel dumb if I ask a (seemingly) silly question.

BambooHR is great

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have only been using BambooHR since August, but I find it very helpful. If there are any documents I need to review or sign, it allows me to do so without having to print the documents out and then scan them back in. It also makes keeping track of available sick days and vacation days simple. I even have the mobile app, which is very convenient to use.

BambooHR Software

Dec 10, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: BambooHR is soooo easy to use. I love the format and the site is easy to navigate. No one really likes performance appraisals and this software makes it easy to complete. I don't have to nag my team to complete the appraisals.

Simple and efficient

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This is a really nice office solution for any company, but especially if you have virtual or home based talent. It keeps everything you need and does all the work for the manager!

Simple Benefits and Time Off Management

Dec 06, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: BambooHR is a straightforward tool for monitoring salary and time off related employee information. The UI is straightforward. The only issue I've had is modifying requests.

Bamboo HR

Dec 05, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am a huge fan of the app. I think its great that I can not only access on my desktop, but I can navigate on my mobile device as well. I can do everything from schedule vacation time, putting in sick days, and checking important documents. There were also documents that I was able to electronically sign from my computer and mobile device. Great software.

Cons: Happy customer over here !

Overall: I love Bamboo HR. The HR department of my company does not sit in my office and I find it very easy to interact with HR through this software. Very easy to use and everything I need (including important documents) right at my fingertips.

Recommendations to other buyers: Great product!

Make you life easier

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use
Price is reasonable
Customer service is super responsive and knowledgeable

Cons: None as of right now

Overall: As a business owner/finance director/HR manager/office administrator, it would take years to learn processes for time off, and business issues. We have been using BambooHR for a year now and have been super happy with it! Our whole team loves it and it makes my job of wearing many hats much easier. Quit wasting your time trying to do it on your own and get BambooHR!!

Recommendations to other buyers: GET IT!!

BambooHR -- Hard to use, Easy to get help

Nov 03, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I'm new to the world of HR so I don't have a plethora of data to draw on when reviewing BambhooHR. That said, I'm in the middle of the pack in terms of technical skills so I assume my experience is similar to many others who aren't technically inept, but aren't tech gurus either. My experience with BHR has been fairly positive. I've heard the saying "there are NO good HR tools" but I feel like BHR is *almost* an anomaly. What I love about BHR is that there is the ability to customize just about everything; reports, fields, etc. Quick turnaround time in terms of submitting a ticket and receiving a response from their customer support. On my wishlist for BHR: a live chat feature.

Good, but not great.

Nov 03, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: BambooHR is very easy to use for both admins and users. Their reporting functionality is somewhat limited in the fields you can choose. It is also a bit confusing to upload mass data. The mobile functionality is great for PTO requests.

Customer support is via email and can take up to a day to respond which can be frustrating. The performance management piece was getting better when I used this SW but limited functionality.

So easy to use!!!!!!!!! Very user friendly!

Nov 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Bamboo helps me with all my HR needs! Set up is very easy, allows me to keep track of my daily efforts to keep a smooth office running!

One of the Best HR Tools Out There

Oct 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: BambooHR is awesome. My overall favorite thing about Bamboo is how user-friendly the software is. Many software programs have a great purpose but lack in the functionality side of things, but not BambooHR. It is super easy to use and I would even call it smart technology as it remembers the tabs you're using when shifting from one employee or applicant to another. They have an a wonderful "Job Openings" feature that allows collaboration among team members, includes email templates and status updates. It even posts your job listings to different sites online for you and provides a beautiful looking web page for you to add to your own website. It has wonderful on-boarding features that make employees feel welcomed and helps get the on-boarding process started immediately. You can upload documents and make them fillable online with e-signature as well. The have permission groups and approvals that help you take control of employee updates and changes. Highly recommend this software if you're looking to get rid of paper waste, simplify processes, become more efficient and help build morale at your organization.

Cumbersome HR Processes Streamlined w/ BambooHR

Oct 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: APS is extremely effective. Sleek design gives companies competive advantgage.
PTO tracker via mobile app is a game changer
Paperless on-boarding is real!

Cons: none

Overall: BambooHR has revolutionized the way we do business. From top to bottom, our employees have nothing but great things to say about this software. Several cumbersome processes have been streamlined.
For example, Bamboohr's applicant tracking system has given us the platform to compete for candidates who are not only more qualified but who also fit our company culture. Finding the right folks has decreased turnover and saved on training costs. The APS has streamlined our applicant workflow process. For instance, HR and managers now have the ability to work together in reviewing and scheduling applicants. This alone has yielded more qualified candidates in half the time.
The PTO tracker is another Bamboohr feature our company absolutely loves. Prior to Bamboohr we used email and paper to track PTO. The double, sometimes triple, handling of requests was beyond frustrating. Employees now request off and receive their managers approval (or denial) within minutes. Employee records throughout the system are updated the moment their supervisor accepts his/her PTO request. Everyone enjoys managing their own PTO.
Employee on-boarding is another process streamlined through Bamboohr. Candidate information is transferred from the APS to their employee record the moment he/she is hired. We customized bamboohr's on-boarding checklist to fit our company's needs. Any person, whether HR, manager or new hire, can be assigned items within a template checklist. Once a person is hired, the assigned items will automatically generate notifications to the appropriate person. Check-list notifications may serve as simple reminders to more complex messages requiring electronic signatures. Bamboohr's electronic signature feature recently has allowed us to enjoy our first "paperless" on-boarding experience!!
BambooHR is without question a game changer.

Recommendations to other buyers: keep doing what you're doing!

Great product!

Oct 03, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Automated system allows us to streamline processes and create an area to communicate with our employees. Has helped us create a centralized system for recruiting and hiring.

Cons: It does not allow for double or more filters in all areas of the product.

Overall: Working with BambooHR has been so easy! They are always there to help out with all kinds of questions. They are eager to solve problems and create solutions to help you achieve your goals.

Recommendations to other buyers: Needs: more than one filtering option ability to customized dashboard based on permissions

Great HRIS for Small Company

Oct 03, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: user friendly, affordable, friendly customer service.

Cons: integration with benetrac didn't work well for us and some better/newer features (like audit history) costs more.

Overall: BambooHR is a great platform for organizations on the smaller and/or less complicated size. We looked for them originally when we needed a standalone HRIS system (although I believe they do integrate with some payroll vendors). The integration with Benetrac didn't work very well for us. As we grew and had more complicated working status (like multiple locations, different work status, etc) it became harder to accurately report/use Bamboo. But when we were smaller they were great. And they are super affordable. They're also on the newer side so often add functions. And the user interface is Very user friendly.

Great Value!

Oct 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using BambooHR for about 2 years now. I could not be more pleased. The customer support is amazing. The User Experience is so easy to navigate!

Best on-boarding process . . . ever.

Sep 12, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have integrated hundreds of SAAS as both a provider and client and I found the implementation of BambooHR to be the easiest on-boarding process...ever. The process with broken into manageable pieces, with clear objectives for each stage. The bamboo team was able to answer questions, help with data uploads and provide timely instructions and training. I was then able to train my team and we were up and running within days.

I was able to integrate BambooHR into our daily work without having to set up a full-time project to do so. I was able to do it while continuing to do my day job.

Our staff are loving playing with Bamboohr

Sep 04, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So many features - signature docs, applicant tracking, company directory, compliance reporting, email alerts.

Cons: Setting up employment contracts using for signature docs - its difficult to match the font size up. It would be useful if you could preview as you are setting up.

Overall: We recently implemented Bamboohr at Playgroup NSW and it was quick and simple. Particularly enjoying the onboarding process - sending and receiving new starter paperwork is so much easier now and it saves so much time.

Recommendations to other buyers: The easiest way to ensure employee records are maintained accurately.

Hits The Mark

Aug 11, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great design. It's well built and appealing to work with.

Cradle to grave solution.

Cons: Nothing major to report, yet.

Overall: I've been using BHR for a bit over a month and have been very impressed so far. The software is simple to use, effective and delivers on its promise. The support folks are awesome too.

Small Business Relief

Feb 06, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Comments: Being a small business that growing this is just what a private own business need. The system is user friendly, Project Manager Andrew was very knowledgeable, patience and utilize his time wisely. He did everything he said he would do and was able to get things done timely. I have introduce this to my employees and they are enjoying the self-service and it's user friendly without any hiccups/headaches.

It would be nice if they offer discount for referral's.

Con:
Unable to track training weekly, bi-weekly - so this makes my job more challenging when it comes doing weekly training for hours. It would also be nice if I could create my own questions for Performance Management system - BambooHR should allow customers to come up with their own questions that is measurable for there staff. This tool has been frustrating to work with and it is waste of money for them to offer as additional cost.

Pro:
Self-service is the best for employee who are not in office and being that we do not have an exchange for staff. Also, another great feature is the announcement, dashboard, birthday & anniversary reminder helps us stay in touch with our employees, and the charts are phenomenal....I love it!!

My honest and objective views on BambooHR from a user perspective

Jun 19, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Whilst I can honestly say that as a UK based company I argued quite robustly against a provider based in the US despite being able to see that based on a fairly comprehensive review of market providers in the UK, the product was by far away the best fit for our business in relation to budgets. My reservations about distance/time differences and being able to talk with the team, proved completely unfounded and I have thoroughly enjoyed the journey with BambooHR.

At no point did I feel as if I was asking silly questions and the implementation process was well planned, seamless, professional and one of the best implementation experiences I have participated in. Would strongly recommend as provider to any SME business irrespective of location as nothing is too much trouble for the team at BambooHR, responses were prompt and we have no regrets about our decision to work with them. The system is adaptable and capable of doing more than you may imagine at inception and continually is being changed and developed.

Would certainly recommend and happy to act as a referee for any prospective clients.

The safer and well-managed solution for us

May 29, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Last year we focus all of our efforts by doing an extensive research on finding the HR solution for our demands. We tested all kinds of tools but no one was good enough.

One day by chance we stumbled upon with BambooHR, I have to say that the web site instantly got 100% of our attention, so we got started with the trial and in few hours we knew that this was the tool to manage the human resources of the company.

Today we have between 3600 and 4000 active employees and everything it's working perfectly for us.

Pros:
- Is safe, well delivered, visually attractive and very stable (we've never experienced a system crash)
- You can request the customization of sections and fields
- The reports that we emit help us greatly for our intern strategies and decision making
- The costumer service is over the top! Excellent timing, well suited answers and all the agents are qualified
- It's easy to use as an employee and administrator

Cons:
The administrator is unable to delete data massively.

Great and flexible HRIS with great customer service

May 21, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The personal contact with the BambooHR team has been extraordinary good right from the start.
We're a company with about 100 employees. BambooHR helps us keeping track of assets, contact information, sickness, vacation and a lot of other stuff.

During the sign up process a, one of their "HR Software Specialists" Brennen answered all our questions and helped us getting started.

After we signed up, their great service continued and BambooHR has shown to be a very flexible solution, with custom tables and permissions, which reflect our complex company.
A special "thank you" goes out to Mikayla, who answered all our requests right away (we had quite a few) and always is very understanding and helpful.

Best HR system out there

May 19, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: easy to use - Great support on implementing -flexibility of reports

only one con - does not syn with intuit full service payroll

Great HR Management system for medium sized company

May 19, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: For our company, this was our first HR Management system and I can hardly imagine how we worked without it. Now it has been two years since we've been Bamboo clients and I am happy to say that as our company continues to grow and develop, so does Bamboo HR. The platform has been a great tool for our managers to stay organized with details on their employees and has allowed our HR Department to offer a more efficient and higher level of service for our employees. We would like to see some improvements on their calendaring functionality, but I believe that it is only a matter of time. Bamboo has excellent customer service too!

BambooHR changed the way I think about HR software

May 19, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: So many products I looked at were boring, stuffy "software solutions for the needs of your growing business and its human capital". Not BambooHR. The system is easy, straightforward, and free of HR buzz-speak. It's refreshing to see an HRIS that can be fun and simple, because that's how it should be. BambooHR is a terrific product for small-to-medium tech companies that need to implement their first HRIS. The customer service is terrific, and the software can do so much more than I imagined.

Your Customer Support makes the company amazing!

Oct 22, 2012
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Customer support - I cant stress enough how great you guys are. Any time I ask a question, I get a thorough response usually right away. I even received a hand written card for my recent wedding from the BambooHR team which shows that you guys go above and beyond for your customers.

Outside of customer service, our management team loves having one common place to record notes and store documents for empoyees, and our employees love the ease of use and the shared calendar.

Cons: Cant think of too many. The only major flaw was lack of employee reviews, however we signed on with your partner Small Improvements which more than fills that void. I have found a few small bugs here and there, but the support team fixes them almost right away.

Overall: I would highly recommend this service to any small-medium business. It is extremely easy to use, the staff is super friendly, and It makes tedious tasks (i.e. vacation tracking) simple!