Who Uses This Software?

Business Owners/Marketers that want feedback from their customers. Consultants or agencies that help businesses with marketing and business solutions. Start-ups needing confirmation on their idea.


Average Ratings

2 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    In Person
  • Support
    Online

Vendor Details

  • klzii
  • klzii.com/
  • Founded 2017
  • New Zealand

About This Software

Reveal what your customers really think! Fast&friendly online focus group, for instant feedback. Big-end tools now affordable&easy for all, in familiar, social interface. Recruit profiled Contact List from social/web/email. Choose from 3 flexible Chat formats. Send customized invites. Brand mobile Chat Room with your logo/colors. Host yourself, build relationship. Animated mood-avatars, multi-media play, real-time Whiteboard/Pinboard. Export chat in multi-formats. Human-Help for fast start.


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klzii Features

  • 360 Degree Feedback
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Distribution
  • Embeddable Survey
  • Kiosk Survey
  • Mobile Survey
  • Multiple Question Types
  • Offline Response Collection
  • Online Survey
  • Paper Survey
  • Phone Survey
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video
  • Templates

klzii Reviews

Easy, stress free chat with my past guests.

May 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I picked the topics for discussion and got honest opinions from past clients. Instead of me telling the decision makers what was needed for the future growth of the business, I can now pass on direct opinions from the clients to those who control the capital spending. It puts the top brass, who never see the clients, in touch with those who buy their product and enables me to validate the input I'm giving the PTB's. I'll keep using this program to make my management of Port Douglas Apartments that much easier.

Overall: I was able to pass the comments from the clients straight to the bosses. There was no question that I was telling them what I thought they wanted to hear or was only saying what would make me look good. I not only was able to validate what I was telling the owners for the last year but also able to show I wasn't asking them to spend money on things I wanted but on what the clients wanted. This has elevated the level of trust the owners of my hotel have in me to manage it for them.

Vendor Response

by klzii on May 14, 2017

Thanks Robin, so pleased you were able to use klzii for validation from your guests, and have confidence in next steps.

Easy to use, effective marketing tool!

Apr 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Klzii is an easy tool to use for both internal and external marketing purposes, it creates a platform for open discussion and direct feedback. The Summary Report is a useful collation of the results of each session.