Timesheets.com

5 / 5 216 reviews

Who Uses This Software?

Most businesses need to track employee time. From small offices to multiple locations, we provide time tracking payroll and billing, time off tracking, and expense tracking that employees love.


Average Ratings

216 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $4.50/month/user
    See pricing details
  • Pricing Details
    Please visit our website to see pricing details. Never pay base fees!
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Installed - Mac
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Timesheets.com
  • www.timesheets.com/
  • Founded 2004
  • United States

About Timesheets.com

Track time for payroll and export to QuickBooks desktop, ADP, Paychex, and other payroll services. Employees clock in online from their computers or phones and managers view and make edits from their admin profile, as well as setup GPS and IP restrictions. Our accruals tracking feature allows employees to make time off requests from their own accounts while admins approve them online. Tech support is always free!


Timesheets.com Features

  • 401(k) Tracking
  • Attendance Management
  • Benefits Management
  • Check Printing
  • Compensation Management
  • Deductions Management
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Self Service Portal
  • Tax Management
  • Vacation / Leave Tracking
  • W-2 Preparation
  • Wage Garnishment

Timesheets.com Reviews

We've had a great experience with timesheets.com. They've been super prompt answering all questions!

Sep 18, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Our users find the software easy to navigate and use. The software is also easy for our administrators to set up new users .

Cons: When we run monthly payroll and employees are paid for a portion of a work week, they can no longer see how many hours they worked that week. This makes it more difficult to track overtime.

This has been a rock solid platform for our company. The staff does a wonderful job.

Sep 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very versatile and fits any sized business. They have covered the requirements for a rock solid solution to providing online time cards. You're also given flexibility in allowing different team members to handle certain tasks without jeopardizing the company's privacy.

Very user friendly but if I have a user error the Customer Service reps respond quickly and assist.

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and quick, competent, friendly Customer Service. Timesheet is very user friendly. When I need help Customer Service is very quick to respond and always super nice. They help me with my issues and explain things very well.

Overall: Easy to use, easy to set up new users. Accurately keeps employees time.

Timesheets is relatively easy to use and produces good reports.

Sep 06, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We like the geolocation aspect, shutting outany log ins from other locations. Alert system for the supervisor to know when employees need correction on time entry.

Cons: Pulling in late time entry in the current pay period, the way the date comes in, covers the whole time period vs the current pay and the day that is being included.

Experience with Timesheets.com has been perfect!

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Intuitive. Up and running without even watching the training videos. The support staff was amazing. Response was immediate.

Very suitable program for our companies needs

Aug 28, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The customer service is excellent. They spend time working through questions and assist in finding simple solutions. The program is easy to navigate and has loads of options and information.

Cons: It takes a bit of time to go through all of the information. With limited time to "learn" a program it is a bit intimidating.

Easy to use. I couldn't be happier

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use!
Intuitive and simple. I've used other software that was cumbersome and made managing my employees MORE difficult. Timesheets makes it EASY.

Overall: Stress relief. It made my life less complicated

We switched to Timesheets after using other products since 2009. This is a superior product!

Aug 15, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to manage leave accounts by staff instead of manual company submissions.
Having a team dashboard showing work status of each individual
Using work calendar - we replaced our Company calendar with Timesheet scheduling
Easy expense logging - we replaced using another app for this with Timesheets
Brilliant support with a real person to discuss how to best use Timesheets

Cons: Being a strongly rules based product, a list of rules under Tools would be great. Mobile entry can be quicker and faster. Having a total project cost report (time+expenses) to close out projects upon completion would really add value.

Overall: Reducing time on admin, increasing management and project time.

I had a complicated question (that I couldn't really explain) but customer rep. made me a priority and helped

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It does all of the math for me! hehe (I know how to do it, but its nice not to since it would be so time consuming)

Its also easy to navigate for me and my employees.

Overall: My employees can track their hours and pay in an easy and efficient way! It makes it SO EASY for me to do payroll.

I had an awesome experience.

Jul 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Was speedy in getting results and easy to understand! I am trying to be supportive and respond to this feedback but a turn off is the 100 word minimum. If I am asked to participate in another and it has the same requirement, I will most likely opt out.

Cons: I don't have any cons about my chat experience other than this 100 word minimum. Really busy but Time sheets is great.

Customer rep. was VERY helpful in walking me through my questions

Jul 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease to navigate through program, to run payroll hours, correct hours where needed, and the ease of the Dashboard.

Intuitive software that doesn't require a lot of instructions for me (or my staff) to use.

Jun 27, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that there is always help when I do need it. Very problem-solving oriented support team! I have only positive experiences every time I have either a simple or complex question. They take the time to try and understand my business and the underlying goal that I'm trying to accomplish.

Cons: The only thing I don't love is that we use the supervisor feature so that our contractors can see their rates per piece - but that leaves me a little vulnerable. Since they are input as supervisors, they can also change the rates on me. I bet we are unique in requiring this feature for non-supervisors, however.

Overall: I complete payroll and track employee/contractor volumes by form reviewed.

Awesome Customer Service

Jun 21, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is easy to use and customize. The customer support is superb. Whenever I call for assistance not only do they answer my question quickly and professionally, they also take the time to provide education on the product and offer guidance on customization and streamlining data entry and reporting.

Excellent time tracking even for complex system

Jun 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The online tracking, reporting and upload availability to our payroll system makes processing payroll more accurately.

Cons: Trying to uncover or find some functions that aren't utilized often is time consuming - BUT - their customer support is terrific!!

Overall: Our company is able to clock in/out nearly 100 employees throughout several states, including lunch breaks, and breaks in time due to AM/PM shifts with ease and accuracy. The implementation to import it to our payroll system due to the seemingly endless codes we have to apply to all of our staff and location, allows us to track and budget each location we have.

Adrian Crihalmean has been very helpful and extremely patient in setting up my company & employees.

Jun 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Have not used it very long so far,but it seems it will give us all the information we need for our timekeeping purposes.

Cons: Have not used it long enough to evaluate but the training for Admin could be a little more in depth.

Overall: Helps us meet the Dept. of Labor requirements for timekeeping.

We are just getting underway however the Customer Service has been excellent!

Jun 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use and the training to get us up to speed. Anytime I have a question, I have been able to find it right away on the site and if not, I email or call my customer rep - Monica - and she is GREAT!

Overall: We just started using it, so I haven't found a con yet. My team will be underway fully in the next month.

Customer service is always quick to respond and very helpful.

Jun 06, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Timesheet is a great way to track so many different aspects of our employees time sheets. From tracking PTO and vacation time to overtime. It allows me to set limits too

Cons: I wish it was a little more user friendly but luckily the support staff is amazing and patient. They are fast to respond when I ask to chat. Always friendly.

This afternoon I had the pleasure of working with Abraham as we imported sick leave balances.

Jun 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is very user-friendly and is very resourceful. I love the ability to chat and have assistance over the phone.

Cons: The software should be tweaked a bit to modify for various scenarios. Overall, it is still easy to use.

I was curious to learn more functionality and reporting.

May 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I enjoy the ease of use for the workforce and the maintenance. Changing dates is very easy and can be done quickly. The simplicity is very user friendly. Also, Raya Wasser is our personal account representative and is great! Raya was very helpful and friendly, I am confident to call back and get the guidance we need.

Cons: I would not mind being able to run TimeSheet reports out of Salesforce, rather than just a log in function.

Overall: Broke my workforce into different account codes. Also learned how to clean up a PTO issue and roll everyone into same benefit.

Excellent

May 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We have used the software for five years and I like how easy it is to use. Makes it one less complicated thing off my list!

Everyone has always been extremely helpful!

May 17, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is a simple program to manage employee time. I also like that the employees can let me know once they have reviewed their hours through the program.

Overall: A simple program to track employee time and manage payroll and bonus.

fast easy user friendly. i highly recommend these guys for their system, and their fabulous service!

May 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: fast easy user friendly. i highly recommend these guys for their system, and their fabulous service!

I really have had a completely positive experience with timesheets.com.

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very intuitive and has many extra features making it a complete mini HRIS system as well! The reports pull as much information or as little, as you will need to get your payroll processed. And the users have all been empowered to be responsible for their own timekeeping. Timesheets has helped to streamline payroll for us.

Overall: The HRIS features, the time saving payroll calculating, and the ease of use are key factors in the benefits of timesheets.com for our company. Additionally, the support that is available online at any time you need it, has been highly convenient. The staff at timesheets.com has been friendly and accommodating and a pleasure to work with. Thank you again!

This system is customizable, and VERYVeasy for staff to use. The reports are helpful

May 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I LOVE the knowledgeable and accessible customer support. They know who you are and listen to your needs, so they offer solutions to actually help your situation, unlike other companies that offer the same marginally helpful generic answers for everyone. I also love how quickly your rep gets back to you and that there is an 800 number always available.

Cons: I dislike that it took so long to set up and customize the software. I dislike that variations in staff size impact the fee for the system.

Overall: Accurate and timely payroll with minimum time input from supervisors. Great reports. Easy for staff to use.

Customer Service answers/returns your call quickly and are very knowledgeable.

May 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Timesheets is so easy to use. Its very dependable and easy to export to QuickBooks. The reports are detailed and you can go back as far as you need to in time.

Overall: Ease of use, easy to sync to QuickBooks, reliable, great reports.

Great Customer Service !

May 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Editing time is easy and the customer service department / technical support is awesome! The support staff is the best!

Cons: As the admin I could not adjust my own PTO (understandably enough) but there isn't anything else that I've had a problem with.

Overall: tracking employee time is easy and the software is user- friendly.

Mason helped me over the phone with setting up a new employee and customizing some features.

May 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer Service is very good and the program is easy to use for my staff and for me as administrator

Cons: No cons, nothing that I haven't been able to resolve through contacting customer support. So far, everyone has been great.

The system is very easy to use but the customer service reps are very knowledgeable and helpful!

May 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy software to use, even if you are not the most patient or tech savvy person, like me.
Their customer service is the best too!

Overall: That our clients and employees find the software easy to use

HAPPY WITH SERVICE

May 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: IT IS EASE TO USE , THE STAFF IS FRIENDLY HELPFUL AND EASY TO CONTACT. ALWAYS READY TO HELP.........

This program certainly makes my job much easier!

Apr 28, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, intuitive and very functional. I have asked myself over and over again , how did I do this before I found their program?

Overall: Ease of job, security that the information is correct.

Great customer service!

Apr 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The team at Timesheets are excellent! This product has helped me save money as well as track vacation and sick days.

timesheets

Apr 25, 2017
5/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Great customer support, but I do feel that the ease of use is not user friendly. I feel that it could be made easier (especially for the technology challenged).

CVG Engineering Revew

Apr 21, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I thought the customer service was exceptional! They worked with me during my evaluation the trial evaluation to help me understand all the features of the software. There are multiple channels for customer service.

Great service and program

Apr 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very user friendly. Can easily correct any mistakes. Quick and easy to get set up. Customer service and sales people are terrific.

Cons: None

Overall: The on-line chat works great! The program is so very user friendly. Customer service people are terrific.

Easy Time sheet Services

Apr 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This company has great customer service. I love this program. It makes payroll so easy. We have been a customer for years. Love it.

Excellent software great for small companies and project tracking

Apr 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: the customer Service is what keeps me using Timesheets. Our company tracks project times as well as salaried employees and this software is one of the best choices we have made. I high recommend Timesheets for a great online tracking and payroll software.

Time off accruals

Apr 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Very professional and patient. Explained everything so that I could understand. She took the time to review and make sure it was correct.

Great Support

Apr 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Time Sheets.com is very responsive, and even offers support when it looks like you might not be using their product to its fullest capacity. We have called a few times and always got a very wonderful person who helped us tremendously. Couldn't be more pleased

YOU ROCK TIMESHEETS

Apr 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Timesheets has been so helpful. Any time I call with a question, not only do they quickly resolve but they also educate me on the process for future reference.

Great customer Service

Apr 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I spoke with customer service agent who was able to call me within seconds of my inquiry and updated my information very quickly. Great customer service!

Love this software!

Apr 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and availability of the support staff.

Cons: I cannot think of one thing.

Overall: We have been using timesheets.com for about one month and absolutely love all of the functionality that is available in this system. It is like having a mini HRIS software besides. Not only is it user friendly for the employees, it is very intuitive. The support is available when you need it as well. I cannot say enough GOOD things about this product! Thank you timesheets.com! And thank you to Monica for her support this morning. Adrian has also helped me several times. Both are excellent customer service folks and I'm sure there's more out there. Save yourselves a headache and implement this software!

Recommendations to other buyers: Get someone to help implement the software with you and you should be good to go!

Customer service response is top notch!

Mar 29, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Anytime I have a question regarding payroll reports I have it answered in under 5 minutes. Thank you and keep up the great work!

Great product, even better customer support

Mar 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Timesheets product offers a great deal of capabilities for our project time tracking needs. Since our first contact, all the Timesheets folks were supper friendly and helpful. My last interaction with a customer service rep, was outstanding! She helped me resolve my issue and taught me how to utilize the product even better in a very professional, and most importantly succinct manner. Good job Timesheets! You have a happy customer and a better user :)

Excellent Customer Service

Mar 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have been using Timesheets for app. 5 years. I recently encountered an issue about not being able to archive a Customer even though I thought I had approved and archived all of the associated expenses and hours. Customer support was wonderful in helping me resolve the issue. I had timely responses by email and when that did not resolve the issue Danielle reached out to me by phone and helped me get the issue solved. I could not be more pleased.

Monica at Timesheets.com

Mar 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our rep is a great customer service rep! She responded quickly to my chat, she was friendly, knowledgable and ready to assist.

Timesheets Rocks

Mar 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Customer pop up support is excellent. This software does far more I need it to. I love the clock in/out feature. Payroll lady loves it too.

Takes the headache out of payroll for busy business owners

Feb 27, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Every feature you could want for tracking employee payroll time as well as project time for billing.

Cons: Not always intuitive on where to find information. But, their proactive customer service makes up for it.

Overall: This system is one of the most feature rich and robust systems available for the money. I have way too much to do to have to worry about tracking and calculating my employees hours. Timesheets.com has made my payroll a snap!

Recommendations to other buyers: They offer you the ability to chat with a rep at any time. If you don't understand something, take advantage of the chat feature. They're on top of the game!

Simple to use, functional, excellent customer service

Feb 24, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, easy to set up, user-friendly, well-supported, no upselling or ads in user experience, no roadblocks to functionality

Cons: I haven't used project or expense tracking, so can't comment on how well it works with Quickbooks or other accounting software.

Overall: Pretty good software, there are maybe a few spots where the functionality could be improved, but completely workable, and leaves room for expanded functionality beyond basic needs without pushing it on users. The really good thing about this software service is its ease of use and the excellent customer service provided even to very small employers. (Our business has 14 employees.) I would recommend this to every manager of a small business who is trying to fit HR duties onto a long list of other responsibilities, and needs a turnkey solution for timekeeping that is well-supported and will not be a time-waster while you get it set up.

Recommendations to other buyers: We use this to enable timekeeping and flexible hours, and it is excellent. No-drama, in the background timekeeping for a small office. It may not be as functional for a larger or more complex situation, though it appears to be capable of much more than we use.

This system is exactly what we needed

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: great to have the audit trail so we can see if users have changed their entries; lots of flexibility and customization; easy to use for employees; great reporting features; the program can grow with us - we don't use all of the features yet but maybe we will someday;

Overall: Our company started using Timesheets.com when some labor laws changed and we needed a better way to track time. From the beginning the program has been easy to set up and easy to use. Our employees like being able to quickly clock-in and clock-out, enter their expenses into the system so that they don't lose receipts, and they can monitor their paid time off balances in real time. I love the reporting functionality - there are so many reports that you can run! And the customer service has been fantastic. I needed help making some company-wide changes to our system and got a personal phone call with details on how to do it! I've recommended Timesheets.com to several other companies and I continue to be pleased and impressed with the program.

Easy to use

Feb 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We've been using timesheets at our company for about 2 years now and it has definitely simplified the way that we track our employees hours. It also functions are a great place to store all contact info as well and let's you see it in a list format when you go to Directory. Great thing about timesheets is that it allows you to create custom accounts for your business and it's easy to track hours both in decimal format and actual hour and minute format too.

Danielle Felger Rocks

Feb 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I opened a chat to gain assistance and she asked to call me so we could fix several issues within my dashboard. The issue and others were resolved within 10 minutes on the phone - worth every penny!

Frametechs

Feb 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: It is very easy to use and when I need assistance I get it right away

Cons: Sometimes it can be difficult loading a new person on to the program

Overall: Or use it to keep a record of all of my jobs I really like how I can break down the jobs per person and it allows me to know where I am financially in real time. Every time I have had a problem setting someone up or Working with the program I have been helped out by someone on the phone and they were very helpful. I do recommend it to everyone I work with

Recommendations to other buyers: Whenever a new guy starts he loads his time on to hourly time instead of project time and I have to go back and manually change it But that is something I need to explain to them

Vendor Response

by Timesheets.com on February 09, 2017

Thanks for the review, Michael. Actually we do have a simple solution for your problem with new hires! You have a feature enabled even though you're not using it, and hiding it from view will make the project time sheet the default login view. I will contact you offline to show you where to turn it off. That will solve your new hire training problem.

Timesheets.com

Feb 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease of use and ability for all users to get to the documents

Cons: Minor learning curve, which is a user issue

Overall: Been with them for a number of years. Always available, great customer support, great way to meet pending legislative requirements to protect your business and your people.

Recommendations to other buyers: Would recommend it to all

Amazing Customer Service

Feb 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: great customer service and easy to use

Cons: have not found any

Overall: This is a amazing company to use for employee payroll. Their customer service is second to none. They are always able to quickly assist with any questions or adjustments I need to make. Highly recommend!

Outstanding customer service with a product to match!

Feb 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It so easy to use, even for non-technical people like me! The reports a valuable and in five years we've never encountered a technical problem. The pricing is very reasonable and customer service excellent.

Overall: We've been a client for five years and absolutely love this product. We're a Staffing company and have a software program with an online timecard but prefer to use timesheets. At one point, we tried to reduce our costs by using only our online timecard and had so many requests from our clients that after a very short period we went back to timesheets.com. Whenever I've had a question, Joel has always been extremely responsive. THANK YOU!

Quick replies for help

Jan 26, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: I needed help running my current payroll as there was an error. The online chat responded very quickly and then offered to call me and walk me through fixing the problem. It was easy and fast to continue with my payroll.

User friendly, does what we need

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Easy to use, good reporting capabilities

Cons: Wish it would sync with Salesforce

Overall: We've been using Timesheets.com for ~2 years now and it works well for us -- employees are able to clock in/out, edit time as needed, request time off, and managers are able to easily pull the reports they need. My only wish would be if it would sync with Salesforce so we could have our productivity data all in one place.

I was surprised by how quick and easy my call was handled

Jan 24, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: offers the services we need and is customizable

Cons: A little confusing at first glance. But customer service will walk you thru anything you need help with.

Overall: I pulled out my headset fully expecting to be on hold for a while. It only took 7 mins to answer my questions and walk me through the process of exporting my payroll. Our rep was very pleasant and patient with me and walked me through the process. I would recommend timesheets.com services to anyone. We are a franchise and once we suggest something to our peers, it usually spreads like wild fire. Thanks!

Record Keeper

Jan 24, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Can store a lot of information in one place

Cons: Not user friendly

Overall: TimeSheets is much more than just an hourly record keeper. It's keeps track of personal information (contact info and employment anniversary). It keeps track of PTO; its ability seems endless. We appreciate having the ability to store close to everything in one place, makes life easier.

Everything you need plus excellent customer service!

Jan 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The product is easy for our remote staff to use, which is key. Superior customer service!!

Overall: We implemented Timesheets.com about 9 months ago, and have been lucky enough to add 7 employees during this period. Timesheets.com provides our employees with an easy way to track time and expenses and request PTO, and our supervisors are able to easily create, review and approve reports. The QuickBooks integration is also excellent. But by far the best feature of Timesheets.com is the availability and quality of customer service. During implementation and as our company changes and grows, I've had many occasions to use the Support Chat feature. All of my questions were answered quickly and many times via a phone call from a Timesheets.com support technician. I have recommended this product many times, and will continue to do so - excellent!

Payroll issues

Jan 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and intuitive for the end user.

Cons: Any issues I had were easily resolved with help from our rep.

Overall: I recently took over responsibility of timesheets.com from my employee and rep was very helpful to me in gaining a better understanding of the program and fixing several issues I had. He was clear and easy to understand in his instructions and went the extra mile to send me his direct line for future issues. I called again today and rep again was very helpful and got back to me right away. I am very satisfied with the product and the service at timesheets.com.

OUTSTANDING Customer Support

Jan 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I had a problem with an employees PTO that I could not figure out what was wrong. Customer care representative researched the problem and found my error in a very short period of time. She called me back and helped me to understand what I did. SHE WAS AWESOME!

Great Tool

Jan 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This system is easy to use. The site has great reporting and help features that we use. And whenever we have questions, there is always help available!

The support staff was a great help!

Jan 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I needed to correct a problem caused by a staff member entering time and expense into a closed pay period. The support staff called back promptly and assisted me cheerfully. Problem solved!

So easy to work with

Jan 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Such a great and easy system to use but the best thing is the customer support when needing to ask questions or help navigate to things I am not familiar with. Gideon is always so accommodating and helpful.

Highly Recommend!

Jan 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Love the customer service aspect of this company. Always available to answer any questions or talk me through a problem.

Great Time Keeping Program

Jan 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Tracks everything we need it to and displays information in a very easy to use format

Cons: There's a lot of training that needs to be done on how the system works if the people using it aren't very tech savvy.

Overall: I tried a couple of time tracking programs before we signed up with timesheets.com. This was by far the best suited to our needs. We've got employees in multiple capacities--some work a regular schedule in the office, while other are in the field on jobs. This systems allows us to track who is where and easily attribute hours worked on jobs for easy job costing. We aren't using the system to it's full capacity yet, and it still has saved us so much time and headaches! The layout is also much nicer than other programs we've tried and this is the easiest system we've found for our techno-phobic employees. The customer service was also a selling point for us--whenever we have a question, there is someone there to help.

Recommendations to other buyers: We tried many programs before we official chose timesheets.com This product has fit our needs very well and we're very happy with our choice.

Great time tracking and expense software

Jan 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Separating time and project work.

Cons: Reporting

Overall: We have a need to track time hours worked doing different types of work, on call days, and expenses for our employees. . Timesheets.com keeps all this separate and streamlines my payroll. With the ability to set cost and billing rates, I am doing a lot less manual calculation. Saves me a lot of time, and my company money.

Recommendations to other buyers: Please set up a report that can pull time, project time, and expenses by employee on one report. Also, show/include automatic time deductions if set on employees dashboard.

Timesheets.com is great!

Jan 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The team at Timesheets.com is always super helpful and patient! They are open to suggestions if the software doesn't happen to have a functionality that we'd like to see. I really like the ease of use and how simple it is to track time, PTO and holiday pay.

Great customer service.

Jan 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and online support has been great and responsive when I have questions.

Overall: Received a call from Joel from Timesheets today regarding my attempt to add an additional user to our account. In reviewing our account, Joel found that we were using a license as an Admin that we did not need to have. Our Manager had all the rights as the Admin, thus not needing the additional license and saving us money for the year.

Thank you to Joel - he did a great job explaining and answering all of my questions to make sure we still had the same access rights that we were looking to have.

Great customer service!

Timesheet.com review from LINKS

Jan 05, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: I think the pricing is reasonable.

Cons: The IP address section.

Overall: I looked at a few before buying Timesheet.com. I went with TSS because it seemed simple. The staff has not found it as simple as I would like. But it must be said that we have probably not trained on this adequately. Strengths are the reports and the customer service. The IP Address section is not easy to understand. We plan to continue with the software because I think the biggest problem is our lack of adequate understanding of how it works, not the program.

Great Service

Jan 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This is a very user-friendly application, my staff and myself have not had any problems. Customer Service has always been great when I needed help.

TimeSheets

Jan 02, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been a user for a number of years. They maintain great support personal, as well as have a program that is user-friendly. Highly recommend this program.

Great customer service

Dec 30, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Integration with salesforce

Cons: That the system cannot have time on two separate days. I have guys that go out late at night (on call) and if they are put last midnight I have to edit/split the time manually

Overall: Anytime I need to speak with someone about an issue or question they are very prompt to have someone assist me. Keeping track of my employees time is easier than ever now.

Vendor Response

by Timesheets.com on December 30, 2016

Duston, we absolutely have the ability to split records automatically. I will call you immediately to discuss this so you don't need to do manual work.

Feedback on www.timesheets.com

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The report features of customizing

Cons: the time card view of employees clocks in and out for the day. It's not that easy to decide. It doesn't seem as user-friendly to eyeball glance quickly if you are in a hurry and under tight deadlines.

Overall: I've always received exceptional service from Gideon who remembers and knows our unique payroll needs. He offers fast, short cut, targeted suggestions for our needs. He's a top notch professional in client services!

Recommendations to other buyers: Can take notes next time to share with you.

Definitely easy to use

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: We have used Timesheets for years. I would say really the only drawback is the geolocate does not always work. Actually we have never really gotten that to work properly. But the rest of the features are great.

TimeSheets.com is a Dream to Use

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The mobile clock in/out feature.

Cons: Everything about it is great.

Overall: Out of the several timesheet software programs that I've used over the years, Timesheets.com is hands down the most efficient. Extremely easy to use, easy to track/modify hours, easy to monitor PTO, sick says, handle payroll and the mobile clock in/out feature is a lifesaver!

Recommendations to other buyers: If you haven't been using it already, make the switch immediately!

Really good product. INCREDIBLE Customer Service

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simple and integrates into Salesforce.com

Cons: Reporting is not simple and has no dashboards.

Overall: I have never been more impressed with any service provider when a question needs to be answered or a problem solved. They are INCREDIBLY responsive and knowledgeable. Truly a great experience to work with them.

Recommendations to other buyers: Fix this ...Reporting is not simple and has no dashboards.

LUMEOVA Feedback

Dec 07, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Ease of use
Mobile access
Audit-proof for companies working with government contracts
Cloud-based vs. local server based

Cons: Setting up the features for a novice administrator is not straight forward
It seems that there is no distinction between "Approving" a time sheet entry and "Allowing" the entry for edit by the employee.
If the employee makes an error entry, there should be a way for him to quickly correct it without requiring the supervisor to "allow" it.

Overall: Overall, we have had a positive experience with TimeSheets.com time tracking solution. There was a learning curve in setting up the different features of the on-line tool and learning how to use them properly. If you are looking for areas for improvement, you might want to consider an interactive (interview) process that enables the company designated administrator to set the various features optimally for the company. I assume for most companies such as ours, the administrator is not necessarily an expert in time tracking systems and could use the interactive tool. Thank you.

Great timekeeping software.

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Good reports for total hours, and specific categorized hours such as overtime (1.5 times pay), vacation / sick / holiday. HR tracking feature is helpful, too, but wish there were more features for it. We have multiple locations and can segregate

Attendance Tracking Software

Nov 30, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: The support is fantastic and quick.

Cons: Can be difficult to find settings.

Overall: This software is really easy to use. We love that it is web based and can be used with a smart phone. We have a mix of mobile and stationary users so this is a perfect fit.

The job tracking is really helping us to see if our estimated labor hours are matching up to actual hours spent on a particular job. This tool is allowing our operation to cut out the fat and make sure we are running lean.

It is also saving our HR Dept time answering questions about available PTO and Vacation Time. Every Employee can see the information every time they clock in.

Awesome experience

Nov 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Comments: Monica was great, helpful and informative, quick and personable. I would like to thank her for her assistance.

Timesheets has Awesome customer service!

Nov 10, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to track paid time off as well as unpaid time off, and to allow the team members to clock in online. I'm sure there are a lot of things it does I just haven't used yet.

Cons: I find it a bit complicated, but that's probably because I have never used a system like this.

Overall: We are new to Timesheets and are thrilled with the product as well as the customer support. Customer Service is amazing and so helpful. They are readily available over chat as well as phone support.

Great Program for Small Professional Firm

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Ease of use. Great for running (start/stop) multiple project timers throughout the day

Cons: Size of app font I n mobile app. Maybe mobile app could be more concise. Timers should stop when you clock out each day

Overall: Our Architectural firm has benefited from the ease of timesheets including access to software/app from mobile devices, in the office, time management & new project cost projections. We've tired other programs to no avail. Secure timesheets is #1!

Recommendations to other buyers: A very straightforward program. We picked up programming easily.

Satisfied customer for 7 years

Nov 07, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Ease of use and service support

Cons: Much more stuff than I need or use, but that's OK

Overall: Your program has removed those petty HR employee issues of absentee, late and/or vacation/days off issues. This system eliminates that opportunity for an employee to take advantage of the employer. Most important when it comes to pay period reporting, it provides the printout very easily for my bookkeeper to pay. The Timeclock Online support over the years has been very courteous and patient with me. As small business owners we have enough on our plate, and your support allows me to focus on what I do best. Great job and keep up the good work, you've been a big help.

Great program!

Nov 04, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: Ease of use. We've eliminated several paper reports. Our accountant loves the expense reporting as well. WE also like that we can take a photo of a receipt and upload it.

Cons: Learning all the nuances of the program. In another month, it should be much easier.

Overall: We started using this program a month ago and love it. I thought that we would have push-back from the staff, but they are really loving the ease of use and that it's only 1 system for our hourly time, project time, and expense reporting. It's also not expensive for a small non-profit.

Recommendations to other buyers: Buy it!

HIGHLY RECOMEND TO ANY BUSINESS OWNER!!!!!!!

Nov 02, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have several part-time employees and it's always hard to keep track of when they are coming and going. Now you can easily track hourly times for payroll and to see when someone actually came into start working. Have used this service for over 1 year and they have Excellent customer service. Highly Recommend!!

Various updates and corrections

Nov 01, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Functionality

Cons: Corrections are not always easy for administrator to work through without callin for support

Overall: Gideon was very helpful in resolving issues and updating our dashboard. He took time to patiently work through system issues and thorough in explaining.

Excellent product---with Excellent, Excellent , Excellent Customer Service!!

Oct 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Superior product that exceeds our (very demanding) expectations! We have 18 people enrolled on Timesheets.com, some payroll, some Project outside contractors--Timesheets.com handles all our needs, including PTO tracking with ease. Raya, our Customer Service Rep, was exceptional--got us up and running very smoothly and always with a smile! She definitely deserves at least 10 stars!!

Pleasantly Surprised!

Oct 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our company has used Timesheets.com trial for a few weeks and decided to activate service today. The technical support and customer service representatives at Timesheets.com have been a huge help as we train our team to use the system.

So far the transition has gone well for our team to use Timesheets.com and I'd recommend it.

Problem solved!

Oct 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Joel Slatis was so easy to work with. He knew the problem, told me to let him work on it and in just a couple of days he called me back and had everything worked out. Love timesheets.com and would highly recommend them to anyone.

Great Customer Service

Oct 15, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Has lots of features that must be learned by devoting time to it.
Great Customer service in case you need it. Easy quick fix for them incase we need some help.

Outstanding SUPPORT!

Oct 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Worked with both Joel Slatis and Monica Salcedo today, and both were incredibly competent, quick and EXTREMELY helpful with my questions and problem resolve. These are A+ players and the solution is GREAT!

GREAT COMPANY and Software~!!!

Oct 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Just fantastic customer service and the application is VERY easy to use. It's hard to find nowadays such competence, speed and accuracy. They have a Raving Fan in us~!

A perfect 10

Oct 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This company has the best customer service period, not just compared to others. The BEST customer service. I am impressed with everything about this company. My company has used paper time sheets, high end time tracking software/companies, and now my last stop timesheets.com. They have both mobile, and desktop sites. Did I mention the great customer service? When you call their number a human answers the phone, and I have been ensured that will not change. I would suggest getting in with timesheets.com right away! Great for any size business. Did I mention the great customer service? In this day customer no-service is the norm, you reach a computer, or some snotty person who does not care, not with these folks! WTG timesheets! Also their pricing is fantastically reasonable, I love all the time saved when it comes to time!

A Great tool to track workflow and productivity

Oct 10, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I was looking for an online time entry software. Found some good review about timesheet.com. Decided to try it. That was a very good decision. The online website has lot of flexibility, it can track employee time by project, and print reports with various filters. The best part is customer support. Customer support specialist walked me though a lot of features, help me set up the time tracking customized to my needs, did a follow up call two weeks later and fine tuned the system for me. I highly recommend timesheet.com for its usefulness and affordability.

Excellent Customer Service

Oct 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I started an online chat session with Adrian who promptly converted this to a phone call including Joel so my questions could be answered promptly, effectively and personally. Adrian and Joel were patient, clear and concise and answered my questions professionally and authoritatively. It is a pleasure to work with the people of timesheets.com. I highly recommend this service to business owners.

Support is awesome

Oct 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Comments: I have contacted support on a few occasions to see if the software would allow me to do certain things. Most recently, I wanted to prevent one of my workers from going back in time and editing entries that had already been submitted for payment. Monica walked me through the process and helped me set up some preventive measures to prevent this in the future. Her help was great.

This software has done everything I have asked and the price can't be best! I would highly recommend it to any business looking to track time.

I love your system and your customer support is awesome!

Oct 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Great is all I can say! :) Great Great Great Great Great Great Great Great Great Great Great Great

Valle Timesheets

Oct 03, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Honestly, I was so pleased to have run into this online time sheet application. What a headache for any small firm that requires keeping a proper track of the hours to invoice projects, to track the work flow of the office and to understand where the resources of the firm are spent.

The time sheet reporting has now become a staple in our bi-weekly review of the progress of projects. The program is very intuitive and with the support they made it easy to integrate into the daily routine of the firm.; great product.