Who Uses This Software?

Residential Home Improvement Contractors and Tradesmen looking to make more money more efficiently.


Average Ratings

44 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • JobProgress
  • www.jobprogress.com
  • Founded 2016
  • United States

About This Software

JobProgress equips contractors to produce unparalleled results by enabling them to control, organize and manage their business from anywhere, at anytime. Our business productivity platform reimagines teamwork and workflow from the point of view of the home improvement contractor so they, and their teams, can intuitively track, monitor and measure their progress. JobProgress users instantly understand our simple interface and see value on daily, if not hourly, basis.


JobProgress Features

  • Client Tracking
  • Contract Management
  • Forecasting
  • Project Management
  • Quote Management
  • Sales Management
  • Scheduling
  • Time Management
  • Contractor Database
  • Insurance Tracking
  • License Tracking
  • Permit Tracking
  • Skills & Competencies
  • Task Management
  • Work Hour Tracking
  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Electronic Signature
  • Inventory Control
  • Job Management
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Accounting Management
  • Bid Management
  • Contract Management
  • CRM
  • Job Costing
  • Job Scheduling
  • Permit Management
  • Quotes / Estimates
  • Subcontractor Management
  • Supplier Management
  • Warranty / Service Management
  • Approval Process Control
  • Compliance Management
  • Configurable Workflow
  • Customizable Dashboard
  • Document Management
  • Event Monitoring
  • Forms Management
  • Graphical Workflow Editor
  • Help Desk Management
  • Project Management
  • Resource Management

JobProgress Reviews

Haven't seen that imaginary Visa gift card yet

Jul 07, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: The GPS to find the jobs is pretty cool... clearly having customers organized Is pretty good too not having to go to the office or call to get customers is actually beneficial

Cons: The other day I had to try to log in while driving and out in the field, what a pain it was. I ended up deleting my mobile app by accident

I'm probably the last person that you want to hear from because I'm somewhat computer illiterate ..

Jun 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Pros: once I estimate jobs all the customers are in the proposal given category.. it's also nice to have the GPS button where I can hit it and find any house without having to type in the address.

Cons: when it makes me login which is a pain in the ass because I can't see real good I hate it when I have to login again because I can hardly see the symbols on a phone

Better than most Databases on the market

Jun 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: You can customize all functions, love the map address option, ease to add new jobs to previously entered clients

Cons: TOO MANY CLICKS, Sales-Commission horrible, Accounting portion...will never use not enough of an accounting base

User friendly system, very accessible customer support

Jun 05, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Very user friendly and program is very easy to train new staff on. If there is ever an issue or concern, I know our reps will take care of it or help find the reason why its happening. If a system glitch, it will be addressed and corrected. If a user error, its determined as well so we can address users as to what they are doing to cause it. If I want a feature added, they have always been willing to help get it.

Cons: Management would like access to more reports. Initially the functionality of the desktop version and mobile applications were quite varied but we worked with Job Progress to have same functions on both.

Fairly new to us but we have excellent customer support for every quirk we ask about or require

Jun 05, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Drop down boxes; search feature; ability to customize; ease of in the field usage; color coded tabs; staff calendar (24 hours); task reminders; multiple access points to customer manager

Cons: Occasional drag time; does not interface with Google; photos don't load in proper orientation & are of poor quality (taken with Iphone6)

Job Progress is easy to navigate and very useful

Jun 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software is very manageable and reactive. All my customers are easy to navigate and all the information is readily available.

Cons: Financial is not available to all users to make invoices. I have had problems with the app just closing and losing what I am working on.

JobProgress has helped us greatly as a company. Easy to track and manage the customer experience.

Jun 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: JobProgress is essentially a one stop shop for customer/job management. We can organize docs, photos, and customer notes all in one place for every staff member to see. It streamlines our process, and makes for happy customers.

Lots of great features, but slow

Jun 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to have all details in 1 place. I like it that it sends all my documents & records emails.

Cons: It saves so slowly. I find I have to wait for it on a regular basis. I have taken to using 2 screens so while 1 is saving I can complete another task.

This software is awesome full user friendly. Third party integration in this software is awesome.

Jun 01, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: 1. In this software Social media integration feature is great.
2. Schedule the appointment with customer, appointment synchronization with google calendar awesome.
3. Template builder tool in Web is Awesome.
4. Another functionality of this software production calendar is great.
5. User level Permission is great that help to a organization work accordingly.
6. Proposal Tracking whit mail is Grate functionality.
7. Mobile app is also great implementation of this software.
8. Over all this software is Great Product.

Cons: 1. In mobile app Insurance proposal not edit.
2. Invoice not create in mobile app.
3. In mobile app production board functionality not implemented..
4. Mobile app have some Limitation.

Great Product

May 31, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very good customization depending on how you want your jobs to go through your personalized pipe-line. Tons of additional features that we use all the time (like call scripts, social media connectivity, etc...). EXCELLENT CUSTOMER SUPPORT. They've spent hours walking us through everything with every conversation ending with, "is there anything else? and we can schedule another call whenever you'd like if you need anything at all."

Cons: Was slightly difficult to find everything within the program and brought only partial information from our last CRM (half of the telephone numbers)

We've recently begun use of your product, with the company we're working with. So far just fine.

May 31, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: The program you've designed is very detailed. I've worked with 3-4 technology based programs in construction industry thus far.

Cons: Not sure the ease of loading photos to ur program. We just completed the training for use of your program 2 weeks ago with our C.E.O. of our company and 2 additional salespersons. Currently I imput data daily on this program and so far the Cons r few. As I get more familiar with Job Progress I may have additional concerns.

Innovative program simplified our operation.

May 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to be linked with the whole team across multiple offices. The fact that I as a manager can run a real time report for almost anything is just icing on the cake. As just a crm program this is already a great value.

Cons: Lack of roof measurement tool is literally the only thing missing. Once that's added it's lights out for all competitors.

Not to shabby

May 31, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I love how easy it is to understand. Everything is very accessible and understandable. It also is very well organized.

Cons: I wish it was more customizable. If I was able to set what words are what in white categories, that would be great.

Very easy to use. The convenience of being able to access information from anywhere is awesome.

May 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: easy access ability and convenience. job tracking is very helpful. We like being able to access from our mobile devices

Cons: Searching by phone number is tricky. I need customer's name or address. System won't search by phone number. Also, if you make system changes at any time, it only goes into effect for new clients. Existing clients/jobs will not have the new changes available within their profiles.

Very easy to use and learn

May 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We actually love the software since we started using it we have come to learn so much about it and are now using jobprogress every single day. i like that we can put all the customer info in along with documents that go to each job.

Cons: we would actually like to see some sort of database so that we dont have to turn to quickbooks to do other things that we cannot in Jobprogress

Job Progress is a constantly developing program that has a great look to it.

May 26, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: The interaction between desk top and mobile versions is seamless, homeowner's page feature is a great communication tool, friendly representatives and fair cost.

Cons: The reporting capabilities are very limited in relation to sales. They have not yet developed a detailed and customizable reporting format, however, I do know it is being worked on. Some pages seem to take a while to load.

JobProgress eliminated six (6) other software pieces we were using to help streamline or process.

May 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the adaptability. The team at JobProgress is actively seeking feedback to continually improve the software. And the changes are improvements not setbacks.

Cons: I wish we could build our own templates. I have waited close to 8 weeks for a template! That's too long. We should be able to cut that time by building these ourselves.

we are currently using this system and it could use some tweeks but is working pretty good

May 24, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support

Pros: everything is fairly linked w everything else. for the most part i dont have to imput into multiple spots so the same information can be seen everywhere.

Cons: it randomly duplicates things such as appts or jobs or entire cust. profiles on its own. uploading pics doesnt upload it everywhere in the profile. creating and viewing invoices has too many repeated steps to make the invoice reflect the info already in jp. etc

JP is just alright. I am having trouble understanding why there isn't a clear/clean sales dashboard

May 24, 2017
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: Most functions available from app, stores photos, App mirrors the online version, home page is alright

Cons: No Sales dashboard, No Commission tracker/calculator, no P/L report, Production calendar not available in app, Lead source reports for ROI on ad/marketing, Referral tracking for referral program, Cannot make a call from JP calendar (click on `call¿ and nothing happens), Calendar deletes appointments after their start date/time - should still be visible
Proposal template is not very user friendly and you cannot copy and paste into it very well, Invoicing feature, Why when you mark a client as `job lost¿ does it disappear from JP, When viewing the sales report page, we need to be able to click on the lead source and see all jobs won and lost in a list view , Cannot upload videos

Some of the above may have been remedied with Admin, but not rolled out to the users.

I am very pleased with Job Progress. It has become an indispensable tool for our business.

May 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It makes our job easier. Most functions that usually took us a while to do. Sending proposals, invoicing, emailing are all done at a click of a button.

Professional & Great Organization!

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Pros: The ability to add task reminders and set appointment reminders to my salesman. Even email the customers of the appointment date and time. And to track all our customers in one easy setting! To gather reports as needed. To view Staff and Production calendars for the whole team. A great product for a great price!

Overall: Ease of mind knowing all customer data is safe in one place, and easily accessible.

Easy for us to use. Good for people like me who are disorganized.

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Scheduling appointments and and having separate calendars. I like being able to type up a proposal while at a customers house and have them esign right there to avoid go backs.

Cons: I mostly work on the app in the field. It doesn't allow me to scroll through pics with the homeowner i have to open each one individually. And I don't think I can send pics through the app either.

Overall: Organization and the ability to sell jobs on the spot. Also a great time saver

Our goal was to streamline project communications between work groups; happy to find vastly more!

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Set up was a breeze, we were up and running in a few days with the full support of our contact who has been responsive and timely and who also welcomed conversation with our developer about integrating with JobProgress and he hosted a training session for our sales team on basic usage, applying some real-time scenarios.

Not only is the platform intuitive but it is customizable and JobProgress is always offering support along the way. We appreciate the calm and logical method of approach from everyone at JobProgress. I am not sure if this comes from experience or if it is leadership inspired but we like it. They know that the user must be comfortable with the product and that the product makes sense to the users business model for their brand and product to be successful truly a no-pressure situation.

Cons: I least like that a client cannot show up as a lead without job info.
It would be nice if the calendaring synchronization worked two-way.
Being able to move (drag and drop, add or hide) the work center modules would be useful.
At the Production Calendar, t would be great to have the option to display all or search a client/job

Overall: All around good hub for projects.

Vendor Response

by JobProgress on May 23, 2017

Thanks for the review Kathy and we will contact you about the product suggestions. We appreciate having Expert Restoration Service as a user!

It has been a very positive experience. Program has worked as expected and the staff is very nice

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: How easily you can track the jobs from start to finish and that everything is contained to each specific job (you dont have to search for stuff related to the job)

It has been difficult to get it set up to do all the functions that our old system had let alone use

May 23, 2017
1/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Can use easily With my mobile phone. I do like the work flow statuses. The staff is friendly. .....

Cons: It takes much longer to get work orders to crews than our previous system. There are multiple glitches in the system that seem to be impossible to have fixed

Vendor Response

by JobProgress on June 01, 2017

We have visited EAST COAST, took account of specific concerns and have actively addressed the issues presented to us or are in process of doing so. On the work order front ... we have taken some useful suggestions and are also implementing. We appreciate the feedback and look forward to continuing to improve our product. We take all suggestions very seriously and East Coast continues to be one of our valued Customers.

The program is very easy to learn even for the most computer challenged individual.

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Pros: Keeping all your job notes, memos, pictures, estimates all in one location. Very easy to navigate and keeping your schedule for daily tasks.

Cons: As a marketing tool it needs work. Would be nice to create lists of job radius. Or create list of jobs by products.

Overall: Better job and time management

This program is perfect for what our company is looking for.

May 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Ease of use, ability to be modified to meet specific company needs. like the customer service being very accessible.

Overall: it is a central source for both of our roofing departments, easily accessible by both departments.

Program serves its purpose. Helpful to our business.

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Easy to understand, convenient. The program itself is pretty self-explanatory. Messaging/Chat capabilities are nice for multiple employees.

Cons: Have to make an appointment to get assistance. Sometimes it glitches and I have to refresh the page.

Very user friendly and customer support is easily accessible

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Mobile and the many features it has with our paperwork and be able to go paperless eventually with this, scripts, data and note input, being able to customize to how we complete our business

Cons: Integration being easier from current systems being used. I would also like for there to be more training videos broken down by set up, how to enter and get full use out of its many features and looking at computer versus training on cell phone or laptop for field agents

Overall: Streamline and have better communication with field and office and customers

My overall experience with Job Progress has been positive. It allows us to keep track of our jobs!

May 23, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: That we are able to 100% utilize it to keep track of jobs, or divide them among what point the job is at.

Cons: there are some features, or lack of features when it comes to moving the jobs around on the production board.

So far, it's easy to use and if I have questions I can contact Kaitlin or David anytime.

May 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Pros: It's user friendly unlike other lead/workforce programs. Everyone in my company has all of their jobs and information on their phone, so they can never forget any job information.

Cons: So far learning the software is difficult, but once I've used it for a while I think it will be extremely easy to use. Even for the technically challenged employees at my office.

Meets my needs. Sometimes it can be slow and It would be nice if it was customizable.

May 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Pros: All the features work for what I need done. Everything is easy to understand and I love how things are color coated.

Cons: I don't like how you are not able to really customize what you want. I would love it if I was able to change the names on certain categories. Also, if it was easier to change the categories for certain jobs without having to go into the actual job itself.

Overall: Everything is much more organized and well put together.

Very positive experience. Like all programs, getting to know the ins and outs are always challenging

May 23, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Pros: It is very easy to monitor our work flow progress. It is very user friendly and can be more powerful if we had some additional training to help understand an facilitate the use of the product.

Cons: Reactionary time. A little slow at times. Time if always the challenge in learning new software. It would be great to have training courses to facilitate and maximize the power of the product

Overall: The greatest benefit is looking out our work flow progress so we understand where we are with every business opportunity and what stage it lies. The dashboard is very informative.

Poor service, very "buggy", can not perform reporting that we need

May 23, 2017
2/5
Overall
4 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Ease of navigating program, ability to enter multiple jobs on on one screen, multiple search areas.

Cons: Lack of communication between screens, failure of report generating, VERY buggy with little support to fix issues

Overall has been good but nor great.

May 23, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Organization of everything features that it has and the functionality of the program. Good layout..

Cons: Customer Service has been bad. I've tried calling and never get a call back from our rep. Had some questions about the program.

Productivity software with paperless contracts and customer and job phase tracking

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: With JobProgress I will never misplace a contract again. It allowed me to streamline my systems for sales, expediting and installing. I can track all the phases of the job.

Cons: There is a learning curve since it has a lot of functionality built into it. However, I've been using the software for 3 months and I find new features regularly so the learning curve issue is tempered by more features than I thought I purchased.

Overall: Paperless contracts, tracking productivity of jobs, and organizing my business in a central place is a huge plus for my company.

Customer service always above

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: compared with others we have used in the past, much simpler to navigate . Very easy to train new members of our staff, sales. Can view from anywhere the status of a job or lead.

Cons: WE had previously been using a different software. The other software was called Dataforma.
We had joined Job Progress because Dataforma seems to have to many manual functions input to navigate a lead or job from start to finish.
Job Progress when we first joined did not.
Today there seem to be more needed manual clicks and the repetitive naming of estimate and proposals seems to be more common now than in the beginning when A-Top first joined.

Overall: ORGANIZATION!

The set up was easy

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The ease of set up. I found it easy to enter the information needed to populate the fields. I was able to move between the screens easily.

Overall: We hope to make running the office more efficient.

Difficult to figure out how to move on the progress line on a laptop

May 23, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Keeping track of jobs in one app is very nice instead of searching through my calendar. I like the ability to upload photos and additional documents

Cons: The google maps gives me the wrong city sometimes.
I would like to be able to edit a word document and have it save the editing in Job Progress

Overall: Less jobs get forgotten

This software is very user friendly

May 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The seamless communication between myself on the road and the office staff is such a money saver long term. Since we started using this software I can't tell you how many comments I have gotten from customers on how impressed they are with our response time

Cons: The email format does not allow a customer to email into job progress without replying to an existing email that was already sent to them.

Overall: Save countless hours in office communication and paperwork that is now all in job progress ..... not a file cabinet

Job Progress is a great tool for your basic construction business

May 23, 2017
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The software is easy to use and for the most part does what you want it to. For the most part they are easy to get a hold of if you have an issue.

Cons: There are bugs after bugs after bugs. So many little glitches that really prevent you from using it to its full potential. Reports are basically useless. You can report these bugs and they say they will get it fixed, but never do.

Overall: We were one of there 1st customers. We have seen a lot of improvements, we have learned a lot about what we really need and don't need in a software product.

Easy to use for my supers as well as the office staff.

May 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I like being able to link different jobs to the same builder for me to take care of separately for invoice purposes.

Cons: It would be nice if the phone app was easier to use as far as the camera feature for the IPhone user.

Overall: It is easier to manage accounts with this product.