Who Uses This Software?

With 50,000 current users worldwide, Caterease is the perfect fit for any catering or event planning business. For companies of all sizes, Caterease is the perfect solution.


Average Ratings

45 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $68.00/month
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Caterease
  • www.caterease.com
  • Founded 1991
  • United States

About This Software

Caterease is the WORLDS MOST POPULAR catering and event planning software. Designed in cooperation with event planners of all sizes, Caterease offers all the features you need to simplify your busy workday. This powerful program increases productivity, prevents costly mistakes and saves valuable time and money all while remaining incredibly intuitive and easy to use. Caterease is the undisputed industry leader for a reason. Don't trust your business to anything less than Caterease.


Caterease Features

  • Banquet Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Contract Management
  • Costing
  • Customer Database
  • Event Management
  • Facility Management
  • Inventory Management
  • Kitchen / Menu Management
  • Order Management
  • Quote Management
  • Recipe Management
  • Waitstaff Management

Caterease Reviews

I would recommend Caterease to any catering company

Jul 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: We use Caterease in over 20 of our accounts and it has been a great relationship from Mark in the sales department to Theo and the other tech support crew in the tech support department. The program itself offers all the tools we need to build proposals, beo's, contracts, invoices, etc. It helps us manage our financial viability with the reporting tools it offers as well as prospecting new clients. Caterease offers ongoing training and new tips to help maximize the program to its fullest potential. I would recommend Caterease to any company offering catering services from an off-site caterer to any on site facility.

Cons: We haven't found anything that we don't like. It does everything we've wanted it to do as far as a software is concerned.

Caterease is simply the BEST!

Jun 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I have been using this amazing program for over 24 years. It is the most versatile and user friendly software I have ever used. The prints are flexible - yet SO professional. Anytime I call or email, the response time is amazing, their customer service far exceeds today's standard! I always appreciate the friendly, patient, & efficient support staff, they have an awesome product and an amazing staff to support it.

Overall: Because we love this software so much, there isn't much we don't like about it. Try it out and you'll understand what we mean.

Caterease has helped make Kimble's Events by Design the successful company we are today!

Jun 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: We do love our Caterease package!! We have been users since 2000 so we have grown up with Caterease!! It is efficient and easy to use and gives us all that data and management tools we need to make our events a success!! We also just decided to research the mobile version of the program as we are going to have a sales person in the field in a couple of months! It truly is a great partnership!

Caterease has quite a bit of experience with catering software. Unfortunately, it can be challenging

Jun 07, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: We like that Caterease is can be almost endlessly customized. This becomes overwhelming at times. It seems like it works best for hotel and banquet facilities.

Cons: The customer service is often rough. There seems to be an attitude that everything is always user error. It might be, but we would like to hear a little more concern when we call in.

Overall: If everything is working perfectly, bids are much easier to write.

Works great!

Dec 06, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It's crazy we used to cater using Microsoft word documents! Caterease has changed the game and paid for itself.

A Must Have!

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: Caterease is an essential part of building catering sales. The ability to customize prints, menus, and events is a must for both small and large-scale caterers. We would recommend Caterease to anyone looking to develop their sales process and deliver an efficient catering service.

With a little training, you can go a long way!

Nov 03, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Cons: Training was not free.

Overall: I really enjoyed learning to use caterease. It was user friendly and seemed intuitive after spending some time in the software. Watching training videos was the most helpful. I didn't attend an formal trainings because of the cost to send someone was so high. I saw a lot of potential and loved this software.

Recommendations to other buyers: Provide training to all and any employees that need to use this software.

Great Experiences

Dec 04, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have used Caterease at Beale AFB, Ca., Anderson AFB, Guam and now at Air Host in Great Falls, Mt. It has been an essential tool for me to build sagging sales and bookings. The support I have gotten from the customer service crew has been prenominal, even on a remote Pacific Island half way around the world. Thank you so much for developing and continually improving a wonderful catering tool.

Love this software

Oct 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Caterease makes everything run so much more smoothly, even for small businesses. It truly is a lifesaver!

The perfect catering software

Oct 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Caterease programming is well put together and streamlined for the functionality of day to day operations. Although the instructional videos cover every aspect and come across as intimidating, the support desk is always available for help and guidance and pleased to be there to assist. They all take the time to explain and instruct by utilizing a support link to share screens so they can control the mouse and teach the proper steps while you are sitting at your desk. It's a virtual private lesson!

Caterease is Wonderful!

Oct 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As an Administrative Assistant of a Hotel with Rooms & lots of Catering space I couldn't be happier with the ease of Cater"ease". From setting up our new system, to training in Naples, each and every step of the transition from our old system to Caterease has been wonderful. Each person that we have worked with, talked to or asked questions of has been awesome. Caterease is so nice to use with the menus and reports, that it makes it easy for each of our departments and our clients at the same time.

Caterease is a Lifesaver!

Oct 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It helps keep us organized and is really our lifeline at the event center. The staff is always extremely pleasant and helpful should we require assistance at all. I don't know what we would do without Caterease!

Caterease is Awesome!

Oct 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am completely technically deficient and every single person I speak to in the tech support department is helpful, professional and understanding. My stress level went from extremely high to seriously low. Awesome. Caterease as a program is outstanding. I can't imagine using anything else!

We couldn't be as successful as we are without Caterease

Oct 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As the General Manager of a small catering company, Caterease keeps us looking professional through our custom designed proposals, contracts and invoices. It provides us with the tools to keep track of our clients and their previous events seamlessly. Our clients just think we're amazing!

Everyone should use Caterease

Sep 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have utilized Caterease since 2009 and couldn't be happier. It is an intuitive and comprehensive software program that we use for our off-premise catering company as well as our décor division. As we grow, we discover new ways Caterease can be useful to us... and any suggestions that we throw to the support team is welcomed and considered for development. We would recommend the program to anyone!

We LOVE using Caterease

Sep 03, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Even though we are fairly new to Caterease, so far everyone LOVES it! My team keeps asking me if they are doing it correctly because it is so much easier than the process we were using.

Amazing Software with Excellent Service

Aug 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Although my time with Caterease has been brief, I am already blown away by the amount of features and control this software provides. Everything I could think of is covered, taking the chaos and guesswork out of what is truly a hectic business. Tech support has been more than helpful and responds very quickly, making the transition that much easier.

I Love Caterease!

Aug 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Questions don't come up much since it is so easy to use but when I do have a question, Kristy is usually the Support Person to help me and she always answers what I need. I have been in the Hospitality/Sales industry for over 20 years and it is by far the easiest and coolest system I have worked with.

What's not to love about Caterease?!

Aug 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our staff works in several different offices and even occasionally at home. The web-based networking is invaluable. Menus and Proposals can be put together quickly and information can be retrieved with simple key strokes. It was a great investment for us, and now that we have this great system, I don't know how we would function without it. Technical support is readily available and staff is extremely knowledgeable about their software.

I love working with Caterease!

Jul 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have used Caterease for several years now and continue to be amazed at the limitless ways to customize every aspect of this program to our needs. The Caterease staff is always available to help us customize reports or help with questions.

We are so pleased with Caterease

Jul 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We did a lot of research, more than 10 years ago, to find the best program to suit our needs and 10 years later, we haven't been sorry for a moment. Caterease was easy to set-up way back then and today, continues to be easy to use and navigate. The help desk couldn't be better - they have even take our "wish lists" over the years and incorporated them in program updates. Software life does not get much better than that! We could not be more pleased with options within the program to customize forms and if I just have to have it the way I want to see it, Caterease is willing to create custom forms to make me happy.

Love Caterease!

Jul 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Caterease has been such a help to our company, we have been able to keep track of all the events we have here at Michael's. It makes sending information and receiving payments a breeze and we are able to keep everything in one place. Without Caterease we would be lost and still using books. Caterease is a true lifesaver and is always getting better!

Caterease is a vital part of our catering operation

Jun 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We love the fact that we have all of our event information under one tool with the ability to generate so many different reports from the kitchen to our front of house teams. The professional display and consistent look and feel of the quotes we produce from Caterease gives us the edge over our competitors and the flexibility of the print design tools means we can customize to our individual customer requirements.

The support of the Caterease help desk is also fantastic. When your business is so reliant on a program like this it is vital the back up support is quick and efficient. This is certainly the case with the Caterease support team - they always respond quickly with prudent advice or a solution to meet our requirements.

Caterease is indispensable

Jun 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Having been in the business for over 30 years and having worked on three continents. I have seen and worked with many event management systems. In 2013 I started my own business and was challenged by looking for event software that would be scalable and grow with me, Caterease hit all the notes for my business. Now 2 years in, I have been able to add the modules to match the demands of my flourishing business. Best satisfaction is when you get a cold call from a guest and inside of a10 minute conversation I¿m able to send off a professional proposal along with a detailed email covering all my business can offer to a client.¿ Time and time again, clients state¿¿You won the contract chef because you¿re not only talented in the kitchen but your speed to send all documentation shows how much you care about your guests¿

Whether you are just starting out in Hospitality or have decided to start up your own business after working for others. Caterease is indispensable and will make your business purr with a professional edge!

Awesome at managing our catering business!

Jun 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Caterease is essential to our business, and the customer support has always been top notch.

I love Caterease!

Jun 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have used Caterease for some time now, they continue to create programs & changes inspired by their clients suggestions and their intuitive nature in the business. It is so nice to work with a company that cares, listens and learns!!! Kudos to everyone on the Caterease Support team, thank you!

What an amazing time-saver

Jun 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Before purchasing the Caterease program, we were spending hours entering information into multiple databases and creating separate reports. We now have all of our information in one spot and can customize our reports based on the information that we've only had to enter ONCE. It has been a huge time-saver for our company, and everyone has been happier to be able to work more efficiently. Thank you, Caterease!

Caterease has been a huge component of our success

Jun 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Caterease has provided value for our company ¿ we are able to stay organized and be efficient with all of the tools it has to offer. The time we save when running reports has been a huge help as well. We are able to gather real-time data within seconds, which allows our sales and operations team to perform at the most optimum levels. The tech support team is extremely easy to get in touch with. Anytime I have a question, it is resolved within minutes of me calling. They are constantly improving and updating their software and are always open to feedback on what they can incorporate next time.

We would be lost without Caterease!

Jun 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Caterease has systemized our processes so professionally, we beat our competition in service, information and details every time! We are able to create a proposal in minutes after speaking to the potential guest, giving them a tangible connection to us, detailed information that makes them feel empowered and that leads to a loyalty you don¿t receive by giving away information on the phone and waiting for them to get back to you. It¿s flexible, easy to use, and very customizable. We highly recommend it!

Caterease gives me tingles

May 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Cheryl, George, the amazingly helpful Adrienn from the helpline, and all of the Caterease crew are without question what thrust this software g-forces beyond competition!

We have not been using it for over 12 years for nothing!!!

May 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Caterease is user friendly making onboarding very easy. Their customer support team is very fast to response to all our needs. But most importantly the Caterease team is committed to ongoing development of their product and keeping up with the ever changing need of our industry. If your goal is customer relations, intercompany communication, sucessful company processes and financial accountability/controls then Caterease is a vital tool.

IT support is unbelievable!

Apr 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The Caterease IT support is unbelievable (I love Adrienn), the system is so flexible, the marketing tool is great. I mean, for 10 years, we did about 5 to 6 different excel spread sheets for one client. It was miserable. Now, we have a solution for such an affordable pricing. THANK YOU CATEREASE!¿

The most user friendly software we have ever used

Apr 28, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: We have a large and complex catering business, offering on-premise, off-premise, and delivery events. We spent 3 years researching catering software, meeting with all of the vendors, testing different options and finally decided Caterease was the only real solution. 6 years later I am very happy to say switching to Caterease was the best decision we ever made for our business. The program is continually updated with new features. One of the biggest reasons we picked Catrease was because the program is very easy to use. The interface looks very similar to regular Microsoft Office applications. If you can use Outlook, you can use Caterease.

Doubled our business

Apr 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After shopping around for software, we ended up choosing a different one and sadly, after months and months of trying to get all the kinks worked out (and lots of wasted money) we ended up walking away from it and going with Caterease and wow... Wish we had just started with them. From the sales process to getting started, we were booking events the SAME DAY we got the program. At the end of the day it's all about your business and we have to give a lot of credit to this software for helping grow our business that way it has.

Fantastic Support Team

Apr 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Caterease customer service has been great. We work with over 17 software systems to schedule, coordinate, and bill 3.5 million dollars annually in conferences and events here at SSU. Caterease support is one of the best. This is one of the reasons I am exploring the possibility of moving our event scheduling and billing to Caterease.

Love this software!

Apr 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The only regret that I have with Caterease¿is that we didn¿t buy the program sooner!

We Love Caterease!

Mar 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Caterease is hands down the best catering software around. Not only does it look like the programs we're used to using (Word, Excel, etc.) but it acts like them too. We were booking events the minute we got the software. We've been using it for a few months now and it's amazing the amount of time we're saving. If you're looking for a software that does everything and more, Caterease is the answer.

Can't imagine my business without Caterease

Mar 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I had owned my BBQ business for years before finally deciding to find a software to help streamline all aspects of my business and I am SO glad we decided on Caterease. We've been using it for years now and I truly believe that the growth of our business is because of this software. It does it all. I've added all kinds of things to my program since we started and not only does it keep getting better, it's still super easy to use. Do your business a favor and get Caterease.

Keep up the good work

Jan 15, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Caterease has phenomenal customer service which makes the software that much better. Their team strives to meet every need of our company and answer every question always in a timely manner. Thank you.

Best in the Industry

Jan 03, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Having numerous restaurants and a few catering companies under our realm, a few years back we started the quest for a software that encompasses all our needs for both types of businesses. In researching our options for what seems eternity the clear choice at the end was Caterease. The ease of the options is pretty amazing. With so many options within the software one would think it would be mind boggling, hats off to the programmers and code writers at Caterease for making the ease of use a priority. I must also mention the upgrades which we subscribe to are very in depth and well thought out as well as having a top notch Customer Service team, I'm impressed and suggest any and all looking for a catering software, start with Caterease because everything else pales in comparison.

So flexible!

Jan 02, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I started using Caterease 7 years ago when I started my "backyard" catering operation. Gradually my business grew to full fledge off site only operation. Since then I added a fine dining restaurant to the mix. Caterease has always been at my fingertips, taking me from simple contracts and proposals to fully detailed and intricate functions. I love the fact that I never have to type something twice. I am also using Qbooks and the interface is very practical. The reports that come with the program are great too. This morning I was looking at 4 years worth revenue, cleary identified, all in one and all at the click of one button. But the power really shows when you run a query. Caterease is a superb tool and also it is intuitive, fun to use and cool to look at!