--- title: "GraceSoft Easy InnKeeping Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GraceSoft Easy InnKeeping Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more." source_url: "https://www.capterra.com/p/2421/Easy-InnKeeping/" page_type: "product" language: "en" --- # GraceSoft Easy InnKeeping Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) GraceSoft Easy InnKeeping ## What is GraceSoft Easy InnKeeping? GraceSoft Easy Innkeeping hospitality property management software, , is a comprehensive cloud-based solution designed for hotels, resorts, vacation rentals, and multi-property operations. It centralizes reservations, front desk operations, housekeeping, and guest management into one easy-to-use system. With a built-in booking engine and real-time channel manager, properties can sync availability across OTAs and direct booking channels to maximize occupancy and prevent overbookings. Automated guest communication, CRM tools, and contactless check-in enhance the overall guest experience while reducing manual workload. Additional features such as integrated POS, dynamic pricing, payment gateway integrations, reporting and analytics, and QuickBooks integration help streamline operations, improve revenue management, and support business growth; all from a single platform. ## What is GraceSoft Easy InnKeeping used for? [Reservations](https://www.capterra.com/reservations-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)[Vacation Rental](https://www.capterra.com/vacation-rental-software/) Overall rating Based on 56 user reviews Reviews sentiment Positive 89% Neutral 7% Negative 4% Starting price $69 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## GraceSoft Easy InnKeeping alternatives Highest Rated [4.8 (1,589)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.8 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/2421/Easy-InnKeeping/alternatives/) ## FAQs about GraceSoft Easy InnKeeping Overview ### What problems does GraceSoft Easy InnKeeping solve? GraceSoft Easy InnKeeping solves manual reservation tracking, double bookings, scattered booking workflows, and time-consuming guest communications by centralizing calendars, online booking, billing, confirmations, and reports in one system. Innkeepers, hotel managers, front-desk staff, and small accommodation teams benefit most from faster scheduling, clearer availability, and less administrative stress. Answer based on 27 reviews Overview ### Which roles and teams benefit most from GraceSoft Easy InnKeeping? GraceSoft Easy InnKeeping is most used by property owners, general managers, and hospitality directors who oversee reservations, guest communications, and daily operations. Front-desk staff, guest relations teams, and administrative assistants benefit from streamlined check-ins, billing, and room coordination, while small property management leaders use it to centralize bookings and improve service efficiency. Answer based on 49 reviews Overview ### What company size and specific industries is GraceSoft Easy InnKeeping built for? GraceSoft Easy InnKeeping is designed for small to mid-sized hotels and bed and breakfast properties that need a cloud-based property management system. It is suited to hospitality businesses, especially independent hotels and B&Bs, that want an all-in-one PMS with AI, CRM, and POS capabilities. Features and Usability ### What are the key features of GraceSoft Easy InnKeeping? GraceSoft Easy InnKeeping includes core reservation management tools like a visual availability calendar, online booking, guest check-in/check-out, and automated email templates. Differentiating features include GDS/OTA integration, housekeeping management, billing and invoicing, and customizable reports. Reviewers also frequently mention staff management, mobile access, and website integration. Answer based on 33 reviews Pricing ### How much does it cost and what fees or limitations are included? GraceSoft Easy InnKeeping starts at $69/month for the Basic plan for 1–20 units, with free version and free trial available. Advanced starts at 109, Premium at 159, and Platinum at 239. Reviewers call it reasonably priced and user-friendly, but some say it feels pricey for limited use or missing features. Answer based on 11 reviews Integrations ### Which third-party tools and platforms does GraceSoft Easy InnKeeping integrate with? GraceSoft Easy InnKeeping integrates with payment and accounting tools including PayPal, Stripe, Shift4, authorize.net, and QuickBooks Online, plus Google Analytics 360, HotelSync, IdScan, Topaz, Cashfree, and a channel manager. It also connects with bulk email marketing, email marketing software, CRM, credit card connection, and an online booking engine. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does GraceSoft Easy InnKeeping offer? GraceSoft Easy InnKeeping provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference, and videos provide visual self-paced guidance. Answer based on 4 reviews Getting Started and Support ### What customer support options does GraceSoft Easy InnKeeping offer, and how do users rate the experience? GraceSoft Easy InnKeeping offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Many users describe support as responsive, patient, and helpful during setup and ongoing issues, but some report inconsistent follow-through, difficulty reaching staff by phone, and unresolved bugs that hurt confidence. Answer based on 17 reviews Reservation management ### How well does GraceSoft Easy InnKeeping handle reservations? GraceSoft Easy InnKeeping handles daily reservation management well for small hotels, inns, and vacation rentals. It offers an easy booking workflow, visual calendars, status tracking, and online booking tools, though some properties run into slow refreshes, awkward reservation edits, and occasional issues with OTA mapping or multi-night room assignments. Answer based on 33 reviews ## Features AI summary Based on 2,051 Hospitality Property Management reviews Capterra data shows that buyers of hospitality property management software rank the following features as their top priorities: - **Reservations Management** (**63%** of reviewers rated this feature as critical) - **Calendar Management** (**64%**) - **Online Booking** (**59%**) GraceSoft Easy InnKeeping supports all three of the features reviewers value most: **Reservations Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help businesses manage guest stays, keep availability up to date, and accept bookings through online channels, allowing teams to run daily property operations more efficiently and respond to guests faster. Online Booking 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform GDS/OTA Integration 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Global distribution system used by online travel agencies to track availability and manage reservations Rate Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track/optimize rates in relation to usage Reservations Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Access Controls/Permissions 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Availability Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients GraceSoft Easy InnKeeping 105 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Channel Analytics: Analyze and track performance of channels - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Scheduling: Plan an event's time and location - Extended Stay: Long term accommodation for guests - For Vacation Rentals: Designed for vacation rentals - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Group Reservations: The ability to reserve times in groups. - Guest Check-in/Check-out: Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment - Guest Communications: Communicate with guests directly within the system - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Historical Reporting: Information, data and reports that are being tracked over time - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inbox Management: Organize, prioritize, and manage incoming communications - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Sync: Ability to see leads received from various distribution channels in one place - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Online Reservations: Make and manage reservations online - Owner Statements: Report showing financial balance at the beginning and the end of the period, along with activity - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Rate Management: Track/optimize rates in relation to usage - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rental Management: Streamline, automate and manage the rental of properties, facilities, assets, or equipment - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Room Inventory: Manage hotel room inventory on multiple channel partner sites to prevent overbooking - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Short/Long Term Rental: Length of rental - Single Property: One location - Site Maps: Manage site maps showing plots, availability, utilities etc. - Site Reservation Management: Create and manage reservations for individual camping sites/plots - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third Party Booking: Allows bookings to be made through a third party service - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.4 (51) 4.4 Based on 51 reviews ## Pricing Value for money 4.3 (49) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/2421/Easy-InnKeeping/pricing/) Basic $69.00 Flat Rate,Per Month It includes: - 24 X 7 Live Chat Support - 50+ Reports and Custom Report Wizard - Booking Engine( Easy Webrez) - Credit Card Processing - Easy Webrez 2.0(Booking Engine) & Facebook Booking - Email Support - Free Trial With Training and Support - Property Management Software Advanced $109.00 Flat Rate,Per Month It includes: - 24 X 7 Live Chat Support - 50+ Reports and Custom Report Wizard - Bookincrmngine( Easy Webrez) - Credit Card Processing - Direct Billing - Easy Webrez 2.0(Booking Engine) & Facebook Booking - Easy Webrez 3.0(Booking Engine) New - E-Connect( CRM and Email Marketing) - Email Support - Free Trial With Training and Support - Gift Certificates - House Keeping - Packages - Phone Support - Property Management Software Premium $159.00 Flat Rate,Per Month It includes: - 24 X 7 Live Chat Support - 50+ Reports and Custom Report Wizard - Airbnb Interface) - Automated Email Report - Booking.Com - Booking Engine( Easy Webrez) - Channel Manager (Expedia - Credit Card Processing - Direct Billing - Easy Webrez 2.0(Booking Engine) & Facebook Booking - Easy Webrez 3.0(Booking Engine) New - E-Connect (CRM and Email Marketing) - Email Support - E-Signature - Free Trial With Training and Support - Gift Certificates - Hourly Booking - House Keeping - Packages - PCI Secure Credit Card Storage (Token X Interface) - Phone Support - Property Management Software - Quickbooks Interface Lite Version $0.00 Platinum $239.00 Flat Rate,Per Month It includes: - 24 X 7 Live Chat Support - Booking Engine( Easy Webrez) - Quickbooks Interface - E-Connect (CRM and Email Marketing) - Credit Card Processing - 50+ Reports and Custom Report Wizard - Free Trial With Training and Support Value for money 4.3 (49) 4.3 Based on 49 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/)[ Shift4](https://www.capterra.com/p/70936/Shift4/)[ Cashfree](https://www.capterra.com/p/185696/Cashfree/)[ HotelSync](https://www.capterra.com/p/211892/OTA-Sync/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (55) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (55) 4.3 Based on 55 reviews ## User reviews Overall rating 4.4 Based on 56 reviews Filter by rating 5(32) 4(18) 3(4) 2(1) 1(1) Mentioned topic Sorted by most recent KO Karla O. Administrative Assistant II Higher Education ### "Long-time Customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 11, 2026 For more than 20 years we have been using Easy InnKeeping and have been happy with the product and the customer support. Even through format changes and updates, the learning curve has been easy enough and the program supports our property's needs. Pros We have been using Easy InnKeeping since 2000, when it was a desktop version! They have prompt and good customer support. It is quite intuitive and easy to learn. Cons Being a non-traditional property, many features that have been added to make Easy InnKeeping better we do not need. The increased cost to support these features that we don't use began to threaten our ability to continue using it. GraceSoft was kind to work with us to still afford the service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 15, 2026 Thank you for using Easy Innkeeping for the last 25 years from the Desktop to the Cloud software. Wow thats a long time - thank you for the long term relationship. For over 25 years, our core mission has remained the same, Easy Innkeeping should be easy to learn, easy to use, and easy on the price. Thanks again. Look forward to serving you in the days ahead. ZC Zac C. Marketing and Sales Manager Hospitality ### "A truly customizable PMS software with fantastic customer support from the GraceSoft team!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 6, 2026 The Gracesoft team and our onboarding with the Easy Innkeeping software have both been a pleasurable experience! The system has great value for what you pay for (property management, CRM, and email management all in one), and the team has been so responsive to all of our business's questions and needs. Pros I liked the simplicity and ease of use with the system interface. It is easy to find where certain controls and functions are located. Having online booking capabilities is an amazing addition for our business, as we previously have been unable to do. Plus, the team is very accommodating of what our business needs are, and the team is quick to respond to any questions or roadblocks! Cons As a company that is still growing, there were some aspects that still need to be updated and "modernized." For example, the capability of adding additional guest names directly to a reservation. As an all-inclusive resort that is very intentional with details, we want to know the names of all our guests. However, we've been informed that this is a capability that Easy Innkeeping is soon to roll out! Switched from [RMS](https://www.capterra.com/p/208354/RMS-Cloud/) Didn't have an online booking engine that fits our business's needs Alternatives considered [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/) Reasons for choosing GraceSoft Easy InnKeeping Quick, responsive customer support and the ability to meet our business needs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 12, 2026 Thank You Zac, for this great feedback. We are excited to help and work with Vista Verde Ranch. Yes the CRM is being updated to allow for multiple guests on a single reservation. We should have it live in April 2026. AE Andrei E. President Hospitality ### "Good product for a reasonable price." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 22, 2022 We are 40 rooms Inn and were using GraceSoft for a long time. Help was always available when we needed it. Pros User-friendly, great price, help is always available in a short time. Cons Good enough for the price. Could be more features. Reasons for choosing GraceSoft Easy InnKeeping User-friendly, good price, help is always available. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor March 2, 2022 Thank You so much for using our system for a long time. We value your feedback AB Alix B. Guest Relations Manager Hospitality ### "Very happy with this product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2022 Pros Easy InnKeeping has made a huge improvement to our processes for scheduling and managing reservations. It is fairly intuitive to use, good functionality for creating and changing reservations, emailing guests, etc. I appreciate that the support staff is available, listens to suggestions and generally responds quickly. Cons The setup process was challenging and I could have used more and better training and follow up from the sales team during that process. Once we were up and running, it has been pretty smooth sailing but getting to that point was frustrating. Worth it in the end I would say as I have been overall very happy with the product. Reasons for choosing GraceSoft Easy InnKeeping Good price for a good product Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor March 2, 2022 Thank you Alix for your review. We hope to keep the upgrades coming. LL Lynn L. Manager Leisure, Travel & Tourism ### "excellant product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2022 Pros Grace soft ware is very easy to use and the customer support is excellent. Cons I cant think of one thing about this product that I would change Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JB Joyce B. Owner Hospitality ### "GraceSoft Easy InnKeeping Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2022 Great exoerience. Pros Easy to reservation creation and management system Cons Printing out schedules by month or other time periods to one page. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. GI Genesis I. Hospitality/Tourism Hospitality ### "I like Gracesoft Easy Innkeeping continued improvement quality" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 25, 2021 I have been using the software product for running my hotel business for two years. The software meets all of my needs coupled that the software customer support is excellent and saves time. I like the way it sends quick confirmation reports to our customers. The recent interface with VRBO upgrade shows they are constantly improving the software. Recommending it to new users to try, it will easy their business stress. Pros Reservations can be done across all devices like phones, computers, iPads etc. Cons Changes in reservation when made, sometimes seems difficult to do because of up to date features that has been installed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Tatenda Taty D. ENTEPRENUER Computer Software ### "Hotel operations management." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 8, 2021 Pros Easy to use with already existing employees when the organization install it. Promote the best reservation that can increase the sales. Good hospitality with customers due to quick performance of software as compared to manual. Reduces data redundancy in the organization. Cons Difficult to use for employees that are old fashioned. Cannot function without internet. High chances of malfunctioning due to system overload. High chances of malfunctioning due to viruses and malware. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Marketing Assistant Hospitality ### "Worked well for our sister company-- managing condos and simpler listings" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 October 25, 2018 Pros Very easy to customize the software to suit the rental business. Computed taxes and invoices easily. Cons Had to contact customer support to solve certain issues. Did have a smartphone app that I was aware of. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KW Khristopher W. Front desk Hospitality ### "Great product" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 August 13, 2018 Pros Great product booking system was great along with the different ways to advertise rooms and other amenities we have to offer Cons Did experience a little lag in speed but wasn't a deal breaker Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/2421/Easy-InnKeeping/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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