Who Uses This Software?

Data-driven managers in North America, who love their 50-2000 people strong teams, and hate getting sucked into daily, mundane operations have found EmpXtrack highly valuable


Average Ratings

29 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $3.00/month/user
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Saigun Technologies
  • www.empxtrack.com
  • Founded 2002
  • India

About This Software

We believe in empowering you, as a business manager, to realize the full potential of your people. We believe that technology can free you up to focus on larger strategic initiatives. Our cloud based HR software manages your records and offers analytics to help you make decisions that impact your business. You can manage employee details, attendance, travel & expense, rewards & recognition through a single integrated system that can be configured exactly to your needs.


EmpXtrack Features

  • Applicant Tracking
  • Attendance Management
  • Benefits Management
  • Career Development Planning
  • Compensation Management
  • Compliance Management
  • Employee Database
  • Employee Lifecycle Management
  • Onboarding
  • Payroll Management
  • Performance Appraisal
  • Recruiting Management
  • Self Service Portal
  • Succession Planning
  • Time Off Management
  • Timesheets
  • Training Management

EmpXtrack Reviews

The overall experience was average

Jun 07, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The software provides the opportunity to have many solutions in one place such as employee information, compensation, appraisals, etc.

Cons: The wait times for software support were very long, especially when customizing certain features to our needs.

Vendor Response

by Saigun Technologies on July 31, 2017

Thank you for your insights Shibah. You used the product a while back and the latest version is being appreciated a lot. We have also created a dedicated customer success team that should allow very quick customizations and answers to queries. We would love an opportunity to work with you again. Tushar

Gaining insight with little difficulty

Jun 07, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Pros: The idea behind this software is ideal for what my company has used this for. It was easy to navigate through each step and follow up helped me get the feedback from colleagues that teams and individuals are looking for.

Cons: There were a few steps that left me questioning the actual value behind the software. The results are helpful, but not specific if needed.

Vendor Response

by Saigun Technologies on July 31, 2017

Thank you for your feedback Temina. The 360 Module has improved considerably in the latest versions with fairly intuitive reports including radar charts, comparison between self rating and others ratings and helps in the identification of hidden strengths and blindspots.

We are using this software for LMS and it fits the purpose given the cost

Aug 10, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros - User Friendly, Cloud Based, No worries about back-up, can set our own process flow

Cons - Full Fledge Reporting Tool

Vendor Response

by Saigun Technologies on August 10, 2015

Thank you Nilesh

empXtrack is good complete and Integrated Suite covering most of the HR functions.

Aug 10, 2015
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: Pros:
It is very easy to use.
Highly configurable Electronic approval (workflow) eliminates manual intervention.

Experience:
Initial Project management was not satisfactory.
Sushil & Mamta had extended a good support.

Vendor Response

by Saigun Technologies on August 10, 2015

Thank you Mangesh.

Appraisal Software

Aug 07, 2015
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: Considering a lot of people are using i-pads, they face issues accessing the software on safari. Need to make it more user friendly.

Overall it been a good experience so far

Aug 06, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: As my finance team uses its payroll software and its ease of use, I see the payroll module in EmpXtrack can be made simpler in useability with more user defined functionality.

Vendor Response

by Saigun Technologies on August 07, 2015

Thanks Syed for your inputs. We appreciate our association.

Very User friendly Software

Aug 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Seamless Integration with other platforms

Vendor Response

by Saigun Technologies on August 05, 2015

thanks Raghu.

Good Product

Aug 05, 2015
3/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using the product for past one year. It is exceptionally good in the UI and also the workflow.

The reports, calculations everything seems to be perfect.

Customer support has been amazingly good.

It only needs fine tuning in certain areas, which I am sure the team is working on.

Vendor Response

by Saigun Technologies on August 05, 2015

Thanks Madhavi. We value the association

Smoothest SAAS based HRMS you could find

Aug 03, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been great fan of automation in HR from early days of it. Before Empxtrack, We used two different version of SAAS and Platform dependent HRMS but they restricted us in flexibility you need to run hr functions as per policies of your organization and customizing them was a great deal both in terms of Time and Money.

Empxtrack, to a extent is most suited to needs we have and work flow it requires to run a technology driven company. Happy that we chose Empxtrack.

Vendor Response

by Saigun Technologies on August 03, 2015

Thanks so much Amit for your feedback and we are very happy to have met your needs.

Good & Flexi Payroll

Aug 03, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Configurable, Flexible & Customized Platform, smooth customer support, need to update the modern changes as per compliance updation.

Vendor Response

by Saigun Technologies on August 03, 2015

Thank you Partha for the kind comments.

Very Valuable software

Jul 29, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software was very useful in my current employment to organize my daily work. I get complete download from system to understand the issues faced by employees. The software was very helpful in my daily activities. As far support is concern I have to name one person from the Saigun is Sushil who has very helpful in resolving all the issues that we face at anytime. We use call him late night for certain queries wherein we stuck and have no option other than calling him and he was so responsive that he never hesitated to revert back.

Thanks for all the support with high end software.

Vendor Response

by Saigun Technologies on July 29, 2015

Thanks for the kind words Vembu. We have enjoyed working with eNxt and value our association.

EmpXtrack - A user friendly software.

Jul 28, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Excellent customer support from the team.
Speedy resolution for all queries.
Overall satisfied with the software.

Vendor Response

by Saigun Technologies on July 28, 2015

Thanks so much Maria.

So far it's been good.

Jul 28, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Nothing bad to talk about the product & support.
We are enjoying the software.

Vendor Response

by Saigun Technologies on July 28, 2015

Thank you so much Darshan. We appreciate having you as a customer.

Affordable excellence

Jul 27, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I have been associated with Saigun team for the past two years for implementing HRIS in our organization and they have done a fantastic job during this association. Though the company had earlier set backs in implementing HRIS systems Saigun team did help in overcoming those and ensuring the implementation is successful. Team is open for suggestions and implement all the improvements through their constant updates.

Vendor Response

by Saigun Technologies on July 27, 2015

Thank you for your kind comments Vamseedhar. We appreciate our association with Newgen Knowledge Works.

Good

Jul 27, 2015
3/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: The software at times is a little slow also there are some deviation from what we would like the software to behave but the team takes the cases on the urgent basis and resolve it at the earliest. I am extremely happy to work with the team members specially Padmini and Kripal. They are very efficient and helpful.

Vendor Response

by Saigun Technologies on July 27, 2015

Thank you Nebedita and we would love to understand the gaps and bridge them asap.

EmpXtrack - Covers all bases, Great Customer Support

Jul 24, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros :
- Basic Functionality is easy to understand. Only the more complex setups need some amount of training.
- Self Service Employee portal is intuitive to use and does not require any employee training
- Every function required by HR departments and for Salary calculation by Accounts departments is available
- Very open to suggestions on changes and enhancements
- Great Support.

Cons :
- No real cons that we could find.

Vendor Response

by Saigun Technologies on July 24, 2015

Thank you so much Aniket. We value you and Verchaska as a customer as also our long association.

Very Good experience since last 1.5 years

Jul 24, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros -
Excellent Customer Service, high degree of customization possible in the product, Easy to Use

Cons-
Product needs more built-in HR analytics, Feeling of "Product Robustness" can be improved further

Vendor Response

by Saigun Technologies on July 24, 2015

Thanks Sunil and appreciate your comments and feedback. In regards to the built-in-analytics, we are adding these on our blogs currently which will subsequently get added to the product too. The R&D team is working on this. You may like to refer to recent posts on employee exit reasons http://blog.empxtrack.com/employee-exit-reasons and leave trends http://blog.empxtrack.com/employee-leave-trends

Great Product!!

Jul 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software is very easy to use and customer service is the best. Every time i have a question or concern, they get back to me very quick and resolve the issues in a timely manner. I highly recommend this software.

Vendor Response

by Saigun Technologies on July 24, 2015

Thanks Calinet and we will continue to meet and exceed your expectations.

excellent

Jul 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very good user interface. one of the best platform till I used.

Vendor Response

by Saigun Technologies on July 24, 2015

Thanks you Ismail for the kind comments. We value you as a customer.

Review of HRMS software - Dhanuka Agritech limited

Sep 12, 2012
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Pros: Ease of use, Simple
Friendly appearance
Based on Java which is more Web friendly, Mobile Friendly
Lower bandwidth requirement
Predefined types of Appraisal Processes
Licensing is simple
Modular and scalable in terms of functionalities
Preconfigured Reports in standard HR practices
Preconfigured HR Dashboards
HRIS, ESS, Payroll, Appraisal, Goal Setting Modules to be taken. While there are 15 other modules.
Software as a service model is available
Lower technical capabilities required in buidling and configuring system.
Expertise of implementor in HR process implemnetation
This can be considered as HR ERP
All Personnel and HR processes can be easily mapped in this ready to use system

Cons: Clarity in relation to expectations should be there
Reinventing the wheel will not resolve the purpose
Open mind in realigning the processes and should not get into getting everything customized

Overall: We would strongly recommend the software. Also we would recommend their team and their intent to support the users.

EmpXtrack-- exceeding expectations

Jul 17, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Empxtrack was chosen following the evaluation of over 30 competive products. It offers outstanding value, flexibility and customization, with exceptional service and support.

Installation has been completed with personal presentations to management. We are now commencing large group introductions and training expecting a seamless transition and first year usage

Cons: There are no cons to speak of ---- We had no difficulties working with the programming staff on the custom features we required. The turnaround time was fantastic.
In fact, many suggestions were made by them which we accepted.

Overall: I highly recommend this product without hesitation to users of all sizes.

User friendly product, great customer support

Jun 11, 2012
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: 1. Very user friendly.
2. Training required at user level is almost Zero.
3. Configurable reports make life easier. Feels like heaven while using them.
4. Great customer support team.
5. TAT is usually few hours.

Cons: Haven't encountered any such issue till now.

Overall: We are using this product for about 150 users and are very satisfied. Absolute value for money and worth having a trial before buying anything else.