Laboratory Information Systems

3.5 / 5 2 reviews

Who Uses This Software?

US and Canadian IT and lab professionals. There is no limit on size of lab company.


Average Ratings

2 Reviews
  • 3.5 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Orchard Software
  • www.orchardsoft.com
  • Founded 1993
  • United States

About This Software

Orchard Software is a leader in the laboratory information system industry and offers a variety of LIS solutions. Orchard's systems are installed in all sizes of physician groups and clinics, hospitals, reference labs, pain management labs, student health centers, and public health organizations. Orchard's systems support point-of-care, clinical, microbiology, molecular, cytology, and anatomic pathology testing, and additionally, an outreach solution for EHR connectivity and remote access.


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Laboratory Information Systems Features

  • Audit Trail
  • Data Analysis Auditing
  • Data Security
  • EMR Interface
  • Fax Management
  • Lab Instrument Interface
  • Multi-Location Printing
  • Online Instrumentation
  • Physician Test Panels
  • Procedure-Based Billing
  • Sample Tracking

Laboratory Information Systems Reviews

I've been an Orchard User for 15 years. Love the ease of use and control that I have.

Jul 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of use, multiple ways to perform the same tasks. We use both Harvest and Copia products. The system is designed by Medical Technologists that have actually worked in a lab. They have a totally unique perspective on how things should work.

Cons: Sometimes rule building and report set up can be confusing but the support staff is great is a great help.

Poor quality setup and support.

Jun 23, 2017
2/5
Overall
1 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: This software is flexible and if set up correctly could be very useful. Reporting can be done on multiple different instruments with reports.

Cons: The support staff has very little knowledge of the software itself. The staff who set up the software set it up incorrectly and Orchard will not fix. Regulatory issues abound with the way that the software system was set up in our lab including reporting different results for the same test on the same report.