Decision Lender

5 / 5 5 reviews

Who Uses This Software?

Credit unions, banks and finance companies throughout the country looking for an internet-based system that automates origination of consumer loans for cars and other purchases like boats and RVs.


Average Ratings

5 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Business Hours

Vendor Details

  • Teledata Communications
  • www.tcicredit.com
  • Founded 1982
  • United States

About Decision Lender

DecisionLender4 is a highly configurable and intuitive Loan Origination Solution. Other LOS products are slow to adapt and require IT resources to institute changes. DecisionLender4 is a platform designed with today's latest technologies and an elasticity that allows lenders to modify their programs, rules, dashboard, reports and requirements in real-time without software coding! Learn how you can gain an unparalleled competitive advantage by requesting a demo of DecisionLender4 today!


Decision Lender Features

  • Amortization Schedule
  • Audit Trail
  • Closing Documents
  • Compliance Management
  • Customer Database
  • For Finance Industry
  • Loan Processing
  • Loan Submission Control
  • Mortgages
  • Online Application Acceptance

Decision Lender Reviews

Every interaction that we have ever had with the team at TCI has been positive. They are so helpful.

May 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The functionality and features of the product are what we like best. Because all of the information that we need to make a decision is at our fingertips, TCI allows us to make quick decisions which our dealers appreciate and continue to rave about. Our average decision time went from over 15 minutes to less than 3 minutes, which allows us to close more deals and solidify our relationships with the dealers. Many of our dealers have communicated that we are their preferred lender because of how quickly we can decision an application.

We have also found the reporting capabilities to be far beyond comparison of other products that we have used.

Cons: If I had to choose one thing that I don't like right now, I would have to say it would be the process to make changes to rules, however; we're currently looking at upgrading to Decision Lender 4, which will allow us to make the changes within minutes and really elevate our lending products.

Overall: Because the product is so efficient, we are able to close more deals and provide faster response times, which sets us apart from other lenders in the industry.

We're also able to keep a good touch on every level because the reporting functionalities are so superior.

Great job TCI!

Sep 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: We just went through a core conversion and TCI was great to work with. They were very patient and worked with us to get everything built correctly before we went live. Jan Whittaker is a great asset to TCI!

Indirect Software

Sep 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive and great workflow. Easy to use and train.

Cons: There have been a few times the system has gone down in the last year for various reasons. Indirect is a "time game", so it is difficult when this happens. We have probably been spoiled since we had very little down time for the first 3 years on the system.

Overall: Excellent system with great workflow! Heartland Credit Union has been a user since 2012. We could not have processed an average of over 1000 applications per month (in a timely manner with existing staff) if we did not have this software.

Great Indirect Lending Link!

Sep 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and make decisions

Cons: Nothing that I have noticed!

Overall: I have been using this software for a few years. As a small indirect lending in Boston needing occasional assistance, they are great at keeping our products live!

TCI Decision Lender

Sep 19, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Common sense orientation. Structured fro industry specific needs of auto finance. Easily customizable to clients needs.

Cons: Learning curve of new presentation format and navigating change of something new. Calibrating values of various fields with in software is a minor challenge.

Overall: Very responsive sales and support staff. Product is intuitive to use and quick learn. Ample job aids are provided.

Recommendations to other buyers: Very responsive sales and support staff. Product is intuitive to use and quick learn. Ample job aids are provided. Common sense orientation. Structured fro industry specific needs of auto finance. Easily customizable to clients needs.Learning curve of new presentation format and navigating change of something new. Calibrating values of various fields with in software is a minor challenge.