Who Uses This Software?

Entrepreneurs, freelancers, small businesses and groups inside large organizations.


Average Ratings

1950 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month/user
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Basecamp
  • basecamp.com

About This Software

Web-based software that makes it simple to communicate and collaborate on projects. It is used by millions of people and 98% of its customers recommend it, primarily for its simplicity. It supports multiple languages and can be accessed on your mobile phone.


Basecamp Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Budget Management
  • Bug Tracking
  • Collaboration
  • File Sharing
  • Gantt Charts
  • Idea Management
  • Issue Management
  • Milestone Tracking
  • Percent-Complete Tracking
  • Portfolio Management
  • Project Planning
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Task Management
  • Testing / QA Management
  • Time & Expense Tracking
  • Collaboration
  • Gantt Charts
  • Percent-Complete Tracking
  • Progress Tracking
  • Recurring Tasks
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Time Tracking

Basecamp Reviews

Easy and simple to use with tons of great features.

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Extremely
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Pros: The ability to modify entries in real time. It allows you to create entries quickly and to make changes fast.

Cons: The one thing that I'd love is if Basecamp could be expanded to almost have its own Google Docs, or Google Sheets aspect of it wherein you can modify docs native to the program.

Overall: The benefits of getting a job done right.

Very simple to use

Aug 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Pros: This software is simple to use and has a lot of cool functions. My company uses this for Request for proposals and we really like it

Overall: The benifits i get from this software are that my company can communicate easily through it as we use this almost every day

We've had a really good experience with this platform

Aug 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I like how the software is cloud-based, and allows me to connect with team members on my computer or on my smart phone.

Cons: Sometimes, while on the phone app, it is more cumbersome to get to the place where I can post a new message for the team. It seems to take too many steps to get there, and I wish there was a quicker shortcut.

Overall: It allows me to communicate with my team, post files, and calendar tasks/projects.

Worked well with my organization.

Aug 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Pros: The application is very easy to use. The interface is not too difficult to understand. I don't need to train employees to much about it.

Cons: The desktop app has glitches sometimes. Some employees claimed that they can not even dload the desktop app.

Overall: It has helped me give out instructions in the easiest way possible for all employees

A cost-effective solution for basic project management and time tracking needs

Aug 16, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Pros: Very cost-effective for a small business that needs to track milestones, projects, and time by clients
Keeps me on task - milestones and project lists don't let me forget anything!

Cons: Some of the features can be a little awkward to navigate
Some of the features could integrate better with each other (i.e. to be able to track time on a milestone)
Email notices are either all "on" for everyone or all "off" for everyone - it'd be nice to be able to choose for yourself which notices you want

Great tool for project management and engagement with customers involved in projects!

Aug 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: Not
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Pros: Very easy to add users, documents and track progress inside the application. Used Basecamp 3 for about a year directly with customers.

Cons: Would be nice to know when a document was viewed and updated automatically. Also would be wonderful if it could integrate via API into other products.

It has been a while since I've used it so features could have changed.

Keeps us very organized

Aug 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: It keeps everyone on our team on the same page at all times. It's easy to see who is doing what and the things that have already been done. I also love that you can make notes on tasks that everyone can see and respond to.

Cons: Basecamp took me a little while to get used to. For me, navigating the site was a bit of a learning curve.

Overall: More organization between team members

Easy, Clean Way to Get Things Done

Aug 16, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I like how easy to use it is and how I get notified when things happen. Basically if I have a question about something or am waiting for an update, I can take a look in Basecamp and make sure it's being addressed. It also allows to manage several projects and tasks simultaneously and clear them from my pipeline as they are addressed.

Cons: There's not much that I don't like about this product. I'm not a huge fan of the layout and navigation, but the fact that it's simple and easy to use overpowers that.

Overall: We were able to manage a website redesign with people in 4 different locations seamlessly and quickly. We were able to tackle several different pieces of the project simultaneously and squash issues quickly as they arose.

This is a great product that helps organize projects

Aug 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It does a great job of setting up the tasks that you have to complete in order to prioritize your work

Cons: Sometimes it can be a little overwhelming to see all of the tasks, they could change the interface a bit to make it more manageable

Used this at a large company, I could share my progress on projects with people across the country.

Aug 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I could connect with people I don't see every day. I could talk and send drafts to people, also adding people who aren't in the project yet so they can see it as well. I was happy about being able to see all the progress I've made on projects and how I can save them on the site and use them later. You can delete the ones you don't want anymore and it is great space to get everyone together to work on a team project.

Cons: It was weird to navigate at first. I'm pretty good at computers and technology but I had a hard time finding projects people put me into or I would get an email and it would send me to the general home screen instead of the specific project screen it was talking about.

Overall: Being able to connect with people far from my office. People could work from home but still have access to stuff we have worked on from the Basecamp site. Being able to send pictures and videos over chat to have people check my animation and graphic design work.

I use this on an daily basis at work. It is the centre of our organisation in organising projects

Aug 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easily schedule projects and work for team and it also links into our CRM system which is useful as well.

Overall: Helps to organise the team, project work, schedule calendars that trigger reminders through emails

Very nice layout, however a little too much than I needed

Aug 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Everything is organized and it amazing at keeping people connected. I like how you can brainstorm an idea and then walk away from the project and return.. and everything is organized the way I like it.

Cons: A little too busy for me. We are just a team of 2, so we do not really need all of the items available. I like things in an outline format.. I guess it's just the way I do things... but In reality.. there is nothing wrong with basecamp.. just too big for me.

Overall: Honestly, I just tried it out.. but I use Glip to organize things.

Solid Tool But Leave A Lot to Be Desired

Aug 15, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Super user friendly and easy to train new employees/clients to use it. Love that it's fully transparent to share information, files, discussions and to-dos with clients but also has a privacy feature that keeps certain information hidden from the client-side. Our marketing and website develepment agency has vetted many other project management SaaS options and so far, nothing solves for our needs like Basecamp does unless we're willing to spend A LOT more (which we're not!)

Cons: The biggest challenge is the inability to assign one task to multiple team members. Another huge flaw is the inability to schedule recurring to-dos. I'm actually fairly shocked that these issues haven't been resolved by this point- I've even tried submitting support tickets to request these features but to no avail.

Overall: Cohesiveness across a 17 person marketing agency and client transparency that decreased the need to provide time consuming monthly reports.

I use basecamp daily to participate in branded marketing activities

Aug 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: It is a highly efficient collaboration tool which allows the marketing team to collaborate with both internal and external customers but with ability to restrict views for confidentiality. Most importantly the entire project can be fed back and completed in a single tool by all parties

Cons: Duplication of messaging in email with every response generating an email, needs a digest feature to allow users to catch up and respond periodically, would reduce the email traffic per user.

Overall: Greater collaboration and increased productivity. Travel and meetings reduced.

Basecamp has improved the efficiency of our team and allowed us to use offsite employees well.

Aug 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Basecamp allows us to manage multiple project ssimultaneously without anything slipping through the cracks. Our has several different departments, but with Basecamp we can all stay on the same page. The ability to access important information from anywhere has been vital for our team as many have to travle regularly.

Cons: Sometimes the organization of the projects into different categories can get tricky. Customizing notifications helps, but does not always allevaite all the issues of finding a specific item quickly.

Overall: Increased efficiency and productivity. Communication across our management team was also greatly improved. Having one place to access important data is crucial.

I've used Basecamp to collaborate on personal projects

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Great product overall... I've used Basecamp to collaborate on personal projects with friends, great interface.

Cons: I've seen more intuitive ways of organizing info on other platforms... by no means terrible, but if I had to gripe about something...

I use Basecamp every day at my advertising firm

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I love how you can see minute by minute actions on each project and to do. It keeps everyone accountable for their work.

Cons: I wish you could assign to dos to more than one person and for a specific time. I know this is an update on the latest version of Basecamp, but I'm working with version 3.

Basecamp is a great product to use in your office

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Basecamp is a great product to use in your office. Not only can you communicate within your office, but you can work on projects with external clients. Very easy to use!

Cons: My only negative about Basecamp is that the look isn't as appealing as SalesForce. Colors, clean looking, etc.

I've used basecamp on a few website projects and it has always been a useful communications tool.

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: It has always made the communication between all parties on a website project (which depending on the project can have a few different inputs) seamless and allowed for all parties in the process to be constantly updated on progress.

Overall: Seamless communications between all parties involved in the building and design of a new website. Recommended if you need to keep track of all comms between all parties in one place.

It's a great (free) tool for organizations that don't have a PPM system.

Aug 15, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: - Ease of use and maintenance
- Free
- Drag and drop file upload
- email notification
- Collaborate with internal and external teams

Cons: - Doesn't work well on projects teams with 10+ people
- Some features lack full functionality of a PPM system
- Lack detailed permission control

Basecamp makes it easy for me to manage the fast paced environment I work in.

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I really like the ease and look/feel of the calendar tab. It allows me to see an overview of what is overdue and on time.

Cons: I am not a fan of the alphabetical order to-do's are ordered in under the "Me" tab. It should be by date.

Overall: I am able to manage every person's projects on a daily basis.

I used Basecamp for a school project and it worked out great for my group to stay informed.

Aug 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: My group was able to complete our project without having to be together. Everyone was able to do their part for the project easily.

Cons: I didn't find anything that I didn't like about the site. Everything was relatively easy to do and easy to maneuver around the site.

Overall: It was easy for my group to keep track of our due dates and for everyone to complete the work needed for our project without being in the same room or even building. Everyone could work on the project when they had time without everyone being present. It really made it easy for us to complete our project on time.

Great way to stay in the know of everything in my business.

Aug 11, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Everything is right there in front of me. I can work from home and stay organized. I can be away from home vacationing on the beach and still have access to my business and still be organized. Everything goes where it needs to go even in my absence.

Cons: I am always on the lookout for the lower price. The price is a little high. However, I am willing to pay that amount because I like the product.

Overall: I like it because it will keep me organized. I hate feeling out of control because I am not organized. This will help me be in control.

Pretty Good From My Experience

Aug 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Pros: I like the user interface and how everything is organized. It's not the best software I've used for this sort of thing, but I don't have any real complaints.

Cons: I've had issues trying to get through to Support when I've needed it, even if it's for quick questions.

Amazing software

Aug 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Awesome UI interface and great speed and user experience, runs like a jet and doesnt make too many errors

Cons: does make sometimes hang and restsrting the program to rerun the entire function, we do need to make sure there are no issues with it

Great PM board

Aug 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: easy of use, ability to log on from anywhere, email updates, evevryone sees the same information in real time

Cons: There was really nothing that I didn't like about the software. I guess the only thing that could be improved is just one update per day on each project instead of emails for every item

Great collaboration tool

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Ability to work across firewalls. Great for collaboration across organizations with different security requirements.

Cons: Not as many features as other content management. Cannot set up workflows. Basically can just share documents.

Love this program for use with my Garmin

Aug 10, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: We need the maps for road trips from Canada into the US. Easy use of this product to our Garmin. It is easy to build the maps.

Cons: It took me a moment to wrap my head around it but after that it was okay. I had to re read and go on U tube for a demonstration.

Overall: More ease of using my Garmin product.

Basecamp allows rapid on boarding of new projects

Aug 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: Not
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Pros: I love the web interface and easy setup for on onboarding projects.
The ability to use multiple devices is really helpful.

Cons: It would be helpful if the mobile app worked better on a tablet.
I would like to have more choices in configuring agile types of processes.

Overall: Rapid on boarding of projects. Easy management of projects. Easy project updates and artifact storage.

Great product

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: This product is very user friendly, efficient and effective. We absolutely love this program...nothing but one of the best.

Cons: I really enjoy working with this product..I can't complain. This is value for money and easy to use.

Overall: Love it

Incredible

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Its many options left me delighted, although it has the very simple design but complements all its functionality.

Cons: As I said before the design I did not like but it is not an impediment to enjoy the page! I also rate it with 5 stars

Using Baseceamp for a remote team for 5 years now, couldn't make it without it!

Aug 09, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The shared calendars and tasks, plus, being able to track progress of all other team members and see exactly who said something in which project, which makes it easy to keep up with what is moving forward. I like custom email notifications as well, which help make sure I never miss comments and updates.

Cons: I had to think too hard in order to find something I don't like about it, so I rather pass on this one! No complaints actually, we got used to it and everything would be a mess again if we stopped using it.

Overall: Teamwork, collaboration and organization in a few words.. It just makes it easy. It's like a portal where everything that's going on is hosted and you can find every project, to do, task or file, easily.

Has worked great to manage the projects I had

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Pros: The software was very easy of use. All of the members on our team like this. It gave us the ability to manage the projects and execute effectively.

Cons: There were not really any cons to this. I would like the ability to pay vendors through here or an easy link to PayPal or something.

Overall: Easy project management and execution

A great tools for distributed teams

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Pros: It was visually very easy to comprehend and operate as a new user. Our team utilized as part of our masters degree program where we worked in distributed teams. The functionalities were sufficient for creating and assigning tasks, posting ideas, tracking timelines, and more.

Cons: Switching back and forth between the mobile and web interfaces took a bit of adjustment but overall was effective.

Overall: An easier completion of a project for my masters degree.

Have been using basecamp for more than 10 yrs. It is very user friendly collaboration tool

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy to use
In mobile version is great
Private conversations within team
Good way to manage top level to do items

Cons: There was a feature to fill timesheet.
It was a great feature but it is not there anymore. If that can be added back it will be great

Overall: Collaboration with team and to do list management along with document repo is really easy and user friendly.

Love the product, very good user experience to work with the team

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: One tool to manage tasks and group chat with the team. Set up priorities and assign tasks to the corresponding responsible people.
Also cross platform apps available

Cons: No major issues found. Except Windows app is not very good for use, so I stuck with the web application.

great tool for sharing projects and work in teams

Aug 09, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: this software it's great, it's based online so does not occupy space on your computer, it allows to crete projects, sub projects, groups and subgroups therefore allowing a easy-to-use project management support

Cons: it is quite intricate and slightly complex to navigate. as you have to switch from one page to another to move to different project, you may loose sight of your due tasks.

It completely filled my startup project needs on time management.

Aug 09, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: It's ease right from the beginning, letting you to introduce yourself in it with your own learning curve.

Cons: It could use more special features, like card effects just like Trello, and some extensions like plugins with other applications.

Perfect tool for project management

Aug 09, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Very easy to maintain and track the project progress, keeps the team on the same page and document sharing is very easy with basecamp.

Cons: Time Tracking can be added , Reporting can be improved by including graphs and charts, user interface can be updated.

Great for sharing special interest media with your team!

Aug 08, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: We use this software company wide internally for sharing articles, news and other media like videos or special interest papers with our team. It allows us to post the article to a specific section that we have set up , and write a comment or point of view. This then gets distributed automatically via email to all staff so that they can read the article as well, and comment back if they like. In addition, it sends a summary of all articles posted internally in the last week in case people didn't have a chance to get to read the comment and article on the day it was sent.

Cons: No comment here as we only use the software to post articles to the team internally, and it works very well for that purpose.

Overall: Internal sharing of media.

Taken my project management to next level

Aug 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy way to organize information and track to dos. The naming convention could be better. We use the "to-dos" as sub-projects under a main category of projects or program.

Cons: Cannot share specific to-dos without sharing entire project. Cannot share/collaborate on just a specific to-do with someone outside the company. Can only email them.

We used Basecamp to store data that we were using before switching over to a new system.

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: How user friendly it was. I liked being able to delete things and add things as needed and view them afterwards.

Cons: I didn't like that we couldn't edit things as we had to have a pdf version loaded. The other system we were working with before transitioning was able to edit on their end.

Overall: As I mentioned before, we were able to upload documents and store them there and allow another system to transfer them into their new version of the system we currently use.

Used this software working on a project that required collaboration from various sources

Aug 08, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality

Pros: High visibility for items that are posted promotes project transparency. It helped us complete our project.

Cons: I had a difficult time finding some items that were posted. There did not appear to be an advanced search function to help with this, or I was unaware of any.

Excellent team and project management software.

Aug 08, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Very low barrier to usage with a price point that makes it a no brainer decision to get started. Its ease of use meant that very little training was necessary for our team.

Cons: Doesn't seem to work flawlessly with some of my Java based browser plugins in chrome but this was a minor nuisance

Overall: Excellent project management

Very good UI but performance is not great

Aug 08, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Pros: Its easy to use, UI is great, my to do list, and easy for me to see the status of projects and those who work for me

Cons: Cons: A lot has to be customized for our use and some things just aren't possible for customization (at least not cost effectively)

Great for teams -- not so much for close clients

Aug 08, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The ability to have everything in a snapshot on the main page. I can see to-dos, messages, files, and more in one place. People can be tagged and notified that they have something important to review.

Cons: The client experience in Basecamp 3.0 is too restrictive, and doesn't allow our clients enough functionality outside of "review" and "approve." Many of our clients shy away from getting into Basecamp at all because of the PIN process; when they're on multiple jobs with us, and each job has its own PIN, it gets confusing and frustrating. They want to be able to communicate clearly with the team and load files and source docs into our tool, but the only way they can currently do so is by logging in (see PIN process above) or emailing them -- and then they run into file size restrictions.

The only two things that are missing from the overall team experience, in my opinion, are a bandwidth/hours tracker and gantt chart views to export for sending project schedules. There is so much already around the project in Basecamp; why not make it easier on the project managers to track bandwidth?

Overall: Better team organization, one place to track all project communications.

Has many good features so that you can keep track of what your doing and your progress.

Aug 08, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easily keeps track of your progress and what you are missing and at the same time keeps all involved up to date of where you are at.

Cons: Frankly I did not find anything that I did not like. It was very easy to work on. Of course there is always room for improvement but overall I really like the program.

Overall: Easy to maneuver and keep up to date and keeps all involved with up to date information. You do not have to send up dates to each individual, when they open the shared file they get the most recent activity.

A solid and reliable tool for collaborating on UX designs in large workgroups.

Aug 08, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Having been around since pre-2012, Basecamp is at this point a reliable platform that fosters collaboration. That said, other entrants to the marketplace for collaboration tools have surpassed Basecamp in terms off functionality. Zoho offers a chat app embedded in the platform to allow instant messaging, while Basecamp hasn't;t yet incorporated that feature.

Cons: While that Pro may sound like a Con, it is actually the strongest feature of Basecamp. Other platforms provide free accounts, and Basecamp has curtailed this except if you are a legacy user and signed up early on with them.

Overall: I was able to easily and quickly set up projects with Basecamp. This is its strongest feature.

Very modern, easy to use interface

Aug 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to start using, short learning curve
Easy to share with other contributors
I like that it is easy to see the multiple projects that you are managing and who is a part of each project

Cons: Missing some key features like additional levels for sub tasks
A bit cost prohibitive on the enterprise scale

Overall: Completed project on time and under budget

Beautiful

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Basecamp really is beautiful - it's so simple and powerful. I'm trying to get buy-in from a group of Kenyans very stuck in old ways, so solutions have to be very intuitive and simple - it's a web & mobile app, for which oftentimes connects with email. . .really really helpful because it covers all touch-points for team communication.

Cons: I honestly don't have any negatives, but take that with the grain of salt that I haven't compared against competitors - seems perfect for my needs, so I haven't looked elsewhere.

Overall: Communication within my team, throughout my organization, file-sharing & storage, project management, scheduling. . .

Excellent for keeping teams organized. Great for group projects and such. Not difficult to use

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Excellent for keeping teams organized. Great for group projects and such. Not difficult to use. Good value for your money

Cons: Can be a little difcult to learn but with some help it shouldn't be a problem. Not 100% user friendly but not bad either

Basecamp is sufficient, after one learns how to navigate it.

Aug 08, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: This software does what it's supposed to do, once you get it going. I'm not really sure what else there is to say about the pros. It works.

Cons: The help functions could be a bit more robust. I rely on being able to get meaningful help from m within a software program on just about any topic related to the program.

Overall: I got the benefit of it doing what it's supposed to do.

Easy to use

Aug 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Everything had a place and helped make all work items organized. It's easy to locate what you need.

Cons: There really wasn't much I didn't like about this software. It was easy to use and helped us work as a team.

The smoothest, easiest way to collaborate and telecommute.

Aug 08, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: My favorite part of Basecamp is the ability to parcel out project information in multiple ways. Whether I need to review my to-do list, documents, or daily progress, there's a way to do that in a straightforward, logical way. The notifications are a huge help, especially when I'm traveling or working from home. No other collaborative software is as easy to use.

Cons: I haven't found a good way to take the calendar feature into use. Our company already utilizes a number of shared calendars, and the one in Basecamp has fewer features, making it less likely for the team members to adopt.

Overall: My company benefits from the streamlined, logical approach to project collaboration. Without Basecamp, I'm positive we would lose track of information and updates regularly.

Basecamp is the best product I have used to optimized my time and organization.

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I like most about This software Basecamp is that is easy to use and is well worth my money thank a lot for creating this software.

Cons: Until this date I haven't found anything that I dislike about this software but if I found anything that's not useful I'll let you know.

Easy To Use

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Directions were simple, fast process, everyone in the group chat got up and running fast with no issues or slowing down.

Cons: Nothing everything about this software was great! No hard problems this way wish you can add audio and video conferencing.

Seems to work just fine no challenges so far.

Aug 08, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I like the easy to use icons. That way I know where to go in order to do what I need to do. Overall very good.

Cons: The cost could be a little cheaper, but over all good program. Computer speed to run the program could improve.

Overall: Helps our billers to do what they need to do.

Excellent!

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It was very easy to use and truly kept my team on track. We were able to accomplish our project on time!

Cons: There are not any cons I can think of...we were able to accomplish our project on time and with ease!

Overall: Time management.

Pretty good software for small teams

Aug 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I used Basecamp in my previous company. It was a small startup team and it made so much sense to use a tool like this especially since we weren't all in web development.

Cons: Basecamp is not a good choice for dev teams, and for more complicated projects, as well as for bigger teams (more than 15 people).

I love basecamp!

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: it helps me stay organized and know what i need to have finished by the end of the month. Basecamp is super helpful!

Cons: it is a little confusing at first but once you get into it it is super easy and works great. Basecamp

Overall: Basecamp has nothing but benefits i love basecamp

We use it for daily tasks & status sharing with doc repository.

Aug 03, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: the to-do items in a person's queue
Inter and intra projects search feature
very nice document repository

Cons: code repository should be better so that versioning can be maintained. If a user send doc to other user and second one reviews it, then new version should be tracable

Overall: Doc/status sharing

The best Project Managment software

Jul 28, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like it very much because is very versatil allowing you to create to-do lists, sharing files with other people, and time tracking of the project.

Cons: It could be improved in milestone management and forum messaging, making the software a little bit more user friendly.

Simply the best cloud software for teams in any business

Jul 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: This software allows for complete synchronization and accessibility on projects for my teams at all times no matter where they're located. There's no better tool for managing development on the web.

Cons: There aren't any cons that come to mind. Any features I was looking for have been developed over the years and customer support is excellent whenever I need help!

Hands down the easiest project management software I've ever used.

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: As a content manager for an online school, Basecamp has been monumental in bringing all the necessary resources I need together in one place as I manage (often multiple) authors and courses for our business.

From setting up and assigning deliverable deadlines, to uploading course outlines and contracts, to communicating and providing feedback during production, Basecamp quickly became an integral part of how we operate.

Prior to discovering Basecamp, communicating everything and keeping production paperwork organized and transparent at all times was a major chore. Never could I have imagined how streamlined my workflow could have become with the use of this product.

Never again will I live without it.

Cons: I have no feedback here. This is a great tool that any business should not live without. Kudos and thanks to the great team who has created this wonderful tool.

Overall: Excellent project organization, easy to setup and assign deliverable deadlines, convenient discussion boards, easy upload feature for contracts, NDAs, and other documents.

Provides a very useful framework for organizing marketing tasks, discussions and files

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Basecamp keeps my marketing work organized and on track, being able to store files, have discussions and follow tasks in a organized framework is invaluable.

Cons: It was tough somewhat to get the group all using it. We had been using a mish-mash of excel spreadsheets for tasks and a shared network drive and it was a real pain.

Overall: It keeps me organized and allows others to find what I've been working on.

My team sponsor chose Basecamp and I have found it to be a great tool for distributed teams

Jul 27, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The ability to easily compartmentalize and share various workstreams in groups is terrific. Assigning tasks and receiving email updates is also key.

Cons: I love Gantt charts. If you could find a way to make them using the tasks and dates, that would be great. If this capability exists, make us aware of it!

Overall: Keep distributed teams aware of progress and keep them on track. Store key documents for web-enabled access. Assign tasks and keep track of their execution.

Basecamp has been our go-to software for all project management!

Jul 27, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easily create projects and share files. This helps us collaborate on a specific project and keep all documents associated with that project in one place.

Cons: I'd like to be able to create a thread off of someones comment. With so many people commenting on the same thread, my comment to someone's post can easily appear out of place if I don't comment right away.

Overall: Easily manage and collaborate on multiple projects.

Great way to keep a group of people in touch

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Extremely easy to use. Good way to be able to reach out to a group of people to keep them updated on whatever project you are working on, whether it be business related or personal.

Cons: I don't have anything negative to say about this software. I've used this software for many years and it has been great.

Before Basecamp, I ran my freelance web development business basically from a spreadsheet, then I mo

Jul 27, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: As the business owner, I feel more connected and aware of what is going on in the office when I¿m away. It¿s easy to see what needs to be done with deadlines and who is responsible for the task. Before Basecamp, I ran my freelance web development business basically from a spreadsheet, then I moved to Basecamp and my life is so much less stressful. Basecamp has increased my happiness exponentially. Execution of projects. Instead of drowning in an endless chain of emails, there is clear, and easy accountability meaning tasks actually get done. We can see exactly what needs to be done and when. We were missing tasks and deadlines before we found Basecamp. We're much more efficient now.

Cons: Inside every HQ, team, and project you¿ll find six core tools. To-dos for tracking work, a Message Board for posting announcements and updates, a Campfire chat room for quick casual chats with the team, a Schedule for posting deadlines and milestones, Docs & Files for organizing all the assets and notes everyone needs to do their work, and Automatic Check-ins to get insights from the team on a regular basis.

Depending on how you work today, Basecamp may replace a bunch of separate products you use allowing you to consolidate, eliminate cost and complexity, and rally around the only tool you really need: Basecamp.

Overall: Time management and productivity. Makes my job easier rather than having to constantly ask for progress updates.¿

Clunky looking but effective

Jul 26, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Basecamp is perfect for storing login info and notes about projects and clients. It can be a little confusing to navigate, but once you get used to it, it's a benefit to have.

Cons: Aesthetics aren't great but the platform works. It's hard to navigate at first because it looks overwhelming.

Overall: Found it to be very useful for saving important information about our clients and internal software information.

Great product, very smart and simple design.

Jul 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: We were introduced to this software last year while working on a project for a client. The client has been using Basecamp for their business and wanted to use it to manage the construction project we were working on for their home. We agreed to use the software and were very impressed with the entire package. It was simple and straight forward and made it very easy to keep everyone on the same page. The thing I liked about it the best was how easy it was to present the clients with selection decisions that needed to be made and to record their responses. There was no long email chain to keep up with and nothing got lost in the process.

Cons: I wish it gave some options that would allow me to create a pole or a set of options that the customer could select from.

Excellent interface and most of the valuable features are available.

Jul 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I like most is the interfere and how they are presenting project list with the basic information for a project.

Cons: Interface for the messages, this section can be improved by adding more details about conversation.

Overall: It helped me a lot to manage things and better conversation with a team

Used Basecamp at work for the last year, always reliable!

Jul 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It's a no-brainer, simple to setup and easy to use! Pretty straight forward, a few clicks and you have it working.

Cons: the interface cold receive an uplift, its kinda like 2005 style. Other than that it's an awesome product.

Basecamp is one of those products you'd thank on the day you have too much on your plate.

Jul 21, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: What I like about this software is the fact that it teaches you the importance of organization and management and helps you become better at them. It just saves you a lot of work in the long run.

Cons: While I don't have any problem with the software at all, nobody likes to lose, so I would be even more excited if the software was cheaper. It's not necessarily a con for me.

I use basecamp as a communications tool for my project.

Jul 21, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The versatility and communication tools. Check-in and to-do lists save valuable time when managing multiple to tight deadlines.

Cons: I would suggest video chat as an option - sometimes it is easier to show projects, rather sending screenshots with text.

Overall: This product save valuable time by aggregating projects and communication. I no longer have to dig through emails and folders.

Used Basecamp as a trial for my job. It was easy to use, but had few unnecessary steps for us.

Jul 21, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The user-friendly aspect of it was most impressive for me. There were a lot of guides and "how-tos" to help figure out the software.

Cons: It seems appropriate for larger business/projects. However I work for a small company, so it wasn't as efficient for us.

Good enough, could use some additional features

Jul 21, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It is easy to quickly communicate and keep track of past conversations. Mostly used as a tool to refer back to previous discussions and recaps.

Cons: A feature I am constantly frustrated with is the formatting while posting. It is way more time consuming than it should be to format posts.

Overall: My team is able to track many conversations in one place. We use it as a tool to look back on decisions that were made. We also use it to recap meetings.

Very simple, easy to use. Support team is also very helpful

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use
Low pricing
Support team is always available and has a solution when we have a problem.

Cons: Not much cons that pops on my mind.
Maybe if there was a system where we can record screen videos directly from here, it would be better.

Overall: Creating a new website with developers made wasy to communicate

Awesome

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use, support is the best of any software company around. Our whole team has had great buy in on using Basecamp and it has also increased communication efficiency by reducing the dreaded email trail.

Cons: Inability to use iPhone app when out of mobile/wifi range reduces its effectiveness at times when we are working remotely.

Overall: Increased communication efficiency. Good buy in from staff. Reduced
Email trail.

A great basic collaborative online HQ for teams!

Jul 20, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use, accessible anywhere. The sign-up process is also quick and painless. I really like the ability to allow external collaborators to have view-only access to certain part of the site.

Cons: A bit outdated user interface. Uploading files isn't as easy as drag-and-drop, had to select one file at a time.

Overall: Fast and easy to use collaborative online HQ, setup in minutes.

Used it in a major game project. Was great for colab both on and offsite.

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It was clean and easy to use. A good place to store images and have conversations. Over time a lot of our conversations moved over to Slack but Basecamp was still ideal for a longer form thought.

Cons: Exporting out all our images ended up being a bit of a pain and sometime if a thread was in the most recent thread it could be hard to find.

Overall: It is a good place for longer form conversations that perhaps would get lost on Slack or Skype.

I started as a small business. After Basecamp Ive grown leaps & bounds.

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Having an all-in-one tracking system for conversation, deadlines and information has been tremendous helpful.

Cons: I wish we could nest the comments in discussions. Discussions can get very long and hard to track. Want the ability to archive images/documents without archiving the entire project... similar to what you can do with discussions.

Overall: The business became more efficient and effective. With the ability to track work and keep everyone -- clients and employees-- current on a project not only helped save time but kept everyone on task. We started small but thanks to Basecamp we're growing.

Very user friendly. Perfect for small group project work.

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Simple pricing and unlimited users. Ability to upload mutual shared documents. Can assign tasks, set reminders.

Cons: Not customizeable, outdated software unless you are looking for simplicity, not able to keep project budgeting.

Great product, very well thought out.

Jul 19, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I love how easy it is to communicate and transfer files (even big files!) between co-workers. It makes for fast and efficient work flow.

Cons: I think the mobile app needs work and the integration of the Harvest time tracker could be better ¿It should be easier to see what hours I've put in on a project.

Overall: The biggest benefit is being able to have multiple people work on, collaborate, add to and converse all at the same time on one project. It just works seamlessly.

I had a very positive experience with Basecamp

Jul 19, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The ease of use is the thing I like most about the software. It was so easy to communicate during the building of our new website. Being able to login to the software or even just use Basecamp email made everything so easy.

Cons: I really have no negatives to list about this software. It was a great tool of communication for us with our website designers as we launched a new website.

Highly recommended! Would

Jul 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The ease of using the dashboard and the ability to leave detailed descriptions as tasks makes life easy.

Cons: The cons of the software would be the waterfall of tasks that are incomplete make the dashboard appear overwhelming at times.

Overall: The benefits of the software helped scale communication of tasks across the company and standardize our way of doing things.

Every day tool

Jul 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Nice division of projects, makes it really easy to assign a project and keep track of progress.
Supports attachments and previews, and it has a nice and clean layout.

Cons: Lack of visual representation, you need a tool like Workstack to see how busy people are. Would be good to look into that.

I have been using basecamp for issue tracking and managing customer relationship.

Jul 19, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Great issue tracking, seamless file and picture attachments, great customization possibilities and nice touch&feel

Cons: Not to readable issue list, also the issue controls are not very intuitive, i would like to see big button 'resolve' and some visible assignment controls.

I have used this while implementing a gamification based learning platform ..easy to use

Jul 19, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Ease of use, registration and efficient customer service support that responds very promptly. I loved the interface and its color scheme was very nice

Cons: Could have offered advanced features as well to be able to implement/track multi generation projects/programs

Overall: Tracking projects with someone outside the company. As we cannot afford to have a vendor use our internal software due to security restrictions. This SW is web based and was just a click away from a browser

Basecamp makes teamwork a cinch.

Jul 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Simple design, easy to use and no hidden fees. It's reliable too which allows us to focus on the jobs at hand.

Cons: I wish Basecamp offered time tracking. I love the simple intuitive interface but I wish there was a way to customize my dashboard.

Overall: Consistency and faster turnarounds.

AMAZING for bringing mobile teams together!

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I love the way that Basecamp keeps the entire team up to date with what's happening in our organization. It is great for assigning tasks, and allowing for feedback about the tasks as work is happening. You can also upload all project files to the project and share access to them as progress is being made. This product has helped us make so much progress already. So glad we discovered Basecamp!

Overall: Great centrally organized projects and progress updates. It also has helped with our team accountability.

Nice looking, but missing a few key features that was in the older version

Jul 18, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Able to organize project and communicate with clients, and ability to create recurring calendar events.

Cons: Missing features I use a lot in the Class version such as Writeboards and Calendar Milestones. I ended up downgrading back to the original version because I can't work without being able to 'check' off completed Milestones, that's one of the most important things in my business is marking a task as completed and being able to see it on the calendar. Also they changed Writeboards to Text Files, so they are not completely gone, but I liked the interface better on the Classic version for this area. While the interface is nice and colorful, I have found that some clients that are less technical have trouble finding things in Basecamp and I would waste more time explaining how to use Basecamp, which I felt wasn't a good use of my time.

Overall: Able to keep projects organized and communicate with clients and share files.

Great Community Building Resource!

Jul 18, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Does more than just offer a way to communicate it helps build and manage teams. The functionality offers accountability between team members

Not as good as Teamwork for what we needed as far as features.

Jul 18, 2017
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Fairly simple software which does have its perks in organizing. Probably the second best software out there though for the price.

Cons: Not as many features as I needed for our applications. This is its biggest lack. Not able to drag things around the way I'd like for quickness

Overall: Company task organization

It keeps a project on schedule and act has a good collaboration tool.

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The software is easy to use and uploading files. You can also change file name during upload of project data

Cons: No feature that can create folders for each project. This is needed in order to have all file name with their content.

Wonderful software to get things done as a team

Jul 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The best pro is the ease to use, the user friendly interface.
Each part of the team activity can be seen and properly updated to every one else

They have an intuitive interface that's easy to integrate for small to medium sized businesses.

Jul 18, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: As an agency, we can easily create product teams and keep track of our products there. We specifically like the gantt chart for project management.

Cons: Projects and teams starts to get confusing but I feel as though they both need to exist to keep the software industry agnostic.

Overall: Our project management was enhanced

It's the perfect tool to keep track of projects and their progress

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I love that this software can be linked to Workstack. It's extremely useful when you have many projects you're working on at once.

Cons: My only feedback for Basecamp is that sometimes when typing in the length of a project, if not formatted properly it will default to a longer amount of time, causing the schedule to look backed up.

Basecamp is a good product to keep your team and projects on track.

Jul 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Basecamp provided strong transparency into the different projects that we worked on. It also served as a good tasking system to keep the team updated and it's easy enough to assign things and work off templates.

Cons: This software isn't as robust as some of its competitors so it might not be the enterprise solution some organizations are looking for.

Great team we love you guys

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: So great to use We use the software daily great work guys we would love to see more features thank you

Cons: No Problems at all have more experience problems with the software from now I think there could be more features

Overall: Lots

Great software. Will use again and would recommend

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality

Pros: Share your ideas with others, Work from your email, Incredibly easy to find files, Manage user permissions, Restore deleted items

Cons: Task management could use improvement, Difficult to track time, No way to analyze data, Missing milestones, Can't customize layout

Pretty, functional Project Management organization at a price

Jul 18, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: What I like most about Basecamp is the site aesthetics, ease of use and breadth of features. These factors combine to make a functional PM solution that's easy to navigate and stay super organized.

Cons: Basecamp is an expensive project management solution. There are other options out there, like Asana, that you can set up to do sort of the same thing for almost free. As nice as all of the features can be, it's easy to wind yourself around the axle.

Overall: God PM & organization for a large team

This the must have easy to go software for the client management business models

Jul 18, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: 1) The email updates to each of the subscriber of the thread
2) Easier to maintain and track work progress

Cons: 1) The formatting issue while copy-pasting stuffs
2) The undo (ctrl+z) doesn't work always
3) Refresh feed lands me at the top of page instead of bottom (sometimes)

Overall: Simple daily updates and multiple threads with multiple subscriber

It was great, the file manager is the only but

Jul 18, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Great to keep all info in the same place, keep updates to all teams, and keep all members of the team in the same page.

Cons: The file manager is not easy to use. It gets a little complicated if you want to keep all resources in the same place.

Basecamp has changed how I do project management.

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The ease of communication, doc sharing, collective list making for "to-do's" and a schedule keep everyone on the same page. We are so thankful for this helping us communicate, even in the most busy of times.

Cons: I think that a recent update made it a little harder to just get right into the home page for the different campfires you use. I liked the last user home page much more.

Overall: Our office functions now without an office manager! Awesome :]

Hard to upgrade

Jul 18, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: It's nice to be able to filter tasks multiple ways - for example, you can see a calendar view, or view task lists grouped by project, or view items assigned to a particular person.

Cons: Migrating from one version to another was anything but seamless. The UI changed so completely that I wish they had done progressive changes, rather than wholesale changing the interface.

Overall: Managing projects across multiple teams and vendors became easy, since there are features to loop people in by email even if they're not involved in Basecamp itself.

Highly recommend for team projects and planning events!

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Loved using this for a large team project that I worked on for many many months. It was a great resource and we were able to keep all of our documents and plans in one area.

Cons: My only con's where that I didn't always seem to get notifications when someone uploaded something that I needed to see. Also, if someone accidentally deleted something, I had a hard time finding the history of that delete or who did it.

BaseCamp is the perfect tool to share and edit documents. Easy to use.

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: The software is so simple to use. Sharing documents is easy and uploading is fast. The cost is so reasonable. This is a great tool for a small business owner.

Great for teams that need all communication in one place.

Jul 18, 2017
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality

Pros: It's organized by projects, and can be as organized or disorganized as you want it to be. It definitely helps to have someone preplan how you'd like it to be prior to the rest of the team joining. Love the email recap they send at the end of each day.

Cons: Can be overwhelming. If people add topics anywhere or just use a single feed, important items can get lost.

Very easy to use and to teach clients to use.

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I love how easy it is to keep project information together, and out of my email. I have an account and several of my clients have me on their accounts.

Cons: I don't like that Basecamp 2 and Basecamp 3 can't be synced together on the Desktop version. I have to sign into one on the Mac and one in the browser.

Overall: Productivity, organization, structure, client communication

Great collaborative project management software that allows easy delegation and oversight.

Jul 18, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The collaborative features of this platform make it one of the most versatile and full-featured project management software platforms out there.

Cons: It can be a little tricky to figure out all the features and utilize them to the product's full potential.

Overall: Being able to collaborate and delegate with ease on projects of any size or scope.

Great software, very easy to access everything I need for work in one centralized location.

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I like the ease of access the most, but the layout is also incredibly easy to understand. Everything is clearly displayed and easy to work with!

Cons: I think that there could be more work done to differentiate this software from others that are like it. I'm not sure exactly how one would go about improving that per se, but it would be cool to get some expansion upon the functionalities into something like seamless transition from phone to computer.

Overall, Basecamp was a positive experience.

Jul 18, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy to use. Screen sharing allowed for multiple users to participate in a meeting from different locations.

Cons: We were unable to make live updates. This would lead to delays in sharing pitches and new ideas with board members and out executive team.

Overall: We found the software most useful in building or adding features to our website. Our web developer worked remotely, and this allowed an opportunity for us to meet regularly without the hassle of travel.

Good place to consolidate info

Jul 18, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: It is easy to share information and collaborate with others for different jobs.
We use it to make checklists for new jobs so that nothing is overlooked, which is very helpful.

Cons: I'm sure we don't use the product to its fullest extent, but for the amount we do use it I think it is slightly overpriced. It would be nice if there were "scaled back" versions with limited features.

Basecamp is a user friendly project management software.

Jul 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I thought the functionality and task management capabilities were very useful. My team was able to communicate within Basecamp dashboards and see the trail of taskings.

Cons: I thought there were other comparable and more cost effective solutions such as teamwork. Why would I pay the additional premium for the same capabilities?

super user friendly - love the project management aspect

Jul 18, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: the connectability and being able to have many users share one source of truth regarding a project - makes it easy to track a project and I also like knowing which users have logged in recently and who has 'never' logged in.

Cons: not really sure -- sometimes note tracking isn't super efficient, would like to see more ways to color code - set status'

I think I need more features like recurrent tasks and more usable calendar sync

Jul 18, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: It's really graphic and nice designed, everyone can use it and have a short learning curve. Perfect for newbies

Cons: Basic features are missing, I really need to set recurring tasks and the ability to set a due hour to each task.

Overall: Ease of use and the prices is awesome for big teams

It was an easy to use program for my college experience!

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The dashboard was organized well. It had easy to look at features to get to the right choices faster.

Cons: The only times that I think I had a problem about this software was when too many people were using the same page at once.

Overall: Easy and fast access to important files.

Great software with high functionality.

Jul 18, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The collaborative aspect of this software makes it stand out against the competition, and will bring clarity as well as efficiency to your product management pipeline.

Cons: Can be a little tricky getting used to utilizing it to its fullest potential, just be sure to explore all the features and familiarize yourself with the platform.

Overall: Collaborative project management and delegation

Very good project management tool

Jul 18, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: I really like how easy it is to keep track of all your to-do items, as well as organize them by specific project. This is a phenomenal tool for organization.

Cons: Overall, the calendar layout could be improved - it doesn't have the functionality of some more advanced calendar software

Overall: Great project management

I now coordinate and engage my research team from around the world, using 1 platform

Jul 18, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Its easy to use and allows for direct engagement on big data stored. We can manage and track findings easily. I love the campfire concept that allows for comment and direction where necessary on specific issues

Overall: It helps coordinate teams that are dispersed and I can track progress easily

Whenever I work on large projects we heavily rely on Basecamp

Jul 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Basecamp keeps the project moving forward, keeps it on schedule, and provides a lot of good collaboration tools with the client.

Cons: In highly active projects the activity recap email can get pretty long, but I suppose that isn't really Basecamp's fault.

Overall: Helps keep the project moving forward and saves us a lot of time.

Basecamp has been difficult to set for and use for a group of 4.

Jul 17, 2017
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: