Who Uses This Software?

Single-user to multi-store enterprises need a shop management solution to maximize efficiency. AutoFluent provides full functionality for repair, tire, specialty shops & warehouses.


Average Ratings

76 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $95.00/month
  • Pricing Details
    Only 95 a month INCLUDES support & training.
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • TABS
  • www.tabsautobiz.com
  • Founded 2001
  • United States

About This Software

Get top-reviewed management software + great customer service starting at $95/mo! Lookup VINs, attach photos with vehicle inspections, scan inventory, text-message, email, track mechanic efficiency. For repair, tire, specialty shops & warehouses. Choose Cloud, Multi-Store Data-Sharing, or non-subscription. Integrates Parts & Labor, CRM, QuickBooks, Sage 50, Tire & Wheel. Includes fleet mgmt, preventive maintenance & more. USA & Canada. Data Conversion available. No Annual Renewals required!


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Product Features

  • Billing & Invoicing
  • Customer Database
  • Inventory Control
  • Labor Rates
  • Maintenance Scheduling
  • Parts Management
  • Quotes / Estimates
  • Service History
  • Vehicle Tracking
  • Work Order Management

Product Reviews

Simple, Detailed, and Very Efficient! Best Invoicing System Available!

May 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: System has helped us manage our shop so much. We're finally navigating our business correctly and are able to track every penny with each invoice. Customer support is like my right hand, I call anytime for questions or help and they're always going the extra mile. System is simple, yet detailed, and LITERALLY the best investment you'll ever make. I don't give credit unless its earned, but they have earned it.. and then some.

Overall: By using this software we were able to finally reap the rewards from owning a business. Prior we didn't know what was being spent and where our income was being wasted away, and had theft occur regularly. With AutoFluent it tracks every penny spent on each vehicle, its take home, but also if someone voids an invoice you'll know about it. It has saved us so much headaches. I also love the fact that at the end of the day I just click print and track each customer that came in, what was done with their vehicle. This software is worth every penny.

Vendor Response

by TABS on May 03, 2017

Thank you so much, Pamela! We appreciate you, too!

THE BEST SOFTWARE EVER

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I LIKE IT WAY IT WORKS. IT HANDLES THE INFORMATION THE BEST WAY. i CAN FIND THE CUSTOMER INFORMATION QUICKLY. THE QUICK TABS ARE GOOD TO PUT THE INFORMATION QUICKLY.

Vendor Response

by TABS on December 08, 2016

We are very thankful to have great customers like you!

TALKING ABOUT A SOFTWARE I HAVE BEEN USING ALMOST 7 YEARS NOW

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: EASY

Cons: ENROLLMENT FEE

Overall: BEEN USING SINCE 2010 ITS EASY AND COMPREHENSIVE.SUPPORT TEAM IS ALWAYS THERE WHEN I NEED THEM.OVERALL PERFORMANCE IS GREAT

Recommendations to other buyers: LOWER THE ENROLLMENT FEE

Vendor Response

by TABS on December 08, 2016

We really appreciate the great recommendation! We took the advice of you and others and now have both a purchase, and a lower enrollment fee subscription option, which we did not offer 7 years ago.

Best software out there!!!

Nov 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have worked with a ton of software between dealerships and independent shops, this does everything the expensive ones do for a fraction of the cost. We don't even use it to its full potential.

Vendor Response

by TABS on November 30, 2016

Thank you for taking the time to share your positive experience!

Good software but would tweak a few things

Oct 14, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Able to pull reports quickly and monitor gross profit all the time.

Cons: Cannot email inspection to client. Cannot add photos to inspection.

Overall: I am pretty happy with the reports and being able to keep an eye on profit margin. I would like to be able to upload photos to the inspection and be able to email it to our clients. We have also had problems interfacing with other products.

Vendor Response

by TABS on October 14, 2016

Hi Jeff. Thank you for taking the time to review us. You're not the only one requesting emailed inspections and pictures. I'm happy to say that our next release, which is currently being tested internally, will allow emailing vehicle inspections with images. Unfortunately, we're not currently integrated with EBIS Reporting, but we're happy to give them the information and access that they need to connect to your data.

I've used TABS for the past 6 years & I love it!

Oct 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: They can make changes according to your suggestions or preferences.
It is already heavily adapted for almost any shop environment.

Overall: Very adaptable company that understands the industry. I first used their computer based format for a single location, I now use their online format for multiple locations and I absolutely love their point of sale software.

Vendor Response

by TABS on October 13, 2016

Thank you so much Justin! We appreciate you, too!

Good for small business

Oct 13, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: I do have to say customer service has been very helpful to us. I do wish that it was more friendly to making changes or to replace with other changes

Vendor Response

by TABS on October 13, 2016

Thank you for your review. I'm glad our support staff has been very helpful. We continually work to improve based on customer feedback.

Good software, helpful people

Oct 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use

Cons: Having to wait on customer service

Overall: Great experience with auto fluent. The only thing I don't like is having to leave a msg for customer service when we are having an issue or question.

Recommendations to other buyers: Very user friendly, helpful and nice support,

Vendor Response

by TABS on October 13, 2016

Thank you for your review. We appreciate having you as a customer.

Franco's Auto Service Review

Aug 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: How it is updated into QuickBooks daily.

Cons: Part of my job is checking all the work orders. Is there a way you can look up work order numbers faster. Once you have a work order open if you could type the next work order number on the open screen and it would direct you to that next open work order.

Overall: So far our shop experience with the software is working out really good. I can see that there is still some of the program we have not yet started to use. Maybe one day the guys with utilize the appointment schedule.

Recommendations to other buyers: no

Vendor Response

by TABS on September 02, 2016

Thanks for being a great customer for over 7 years, Marlene. We appreciate you taking the time to give your input!

Great Software!

Aug 23, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Very useful for automotive work, inventory is very detailed, can invoice easily. Can hide labour or inventory on workorders.

Cons: Packages don't work well, unable to inventory them.

Overall: Our company was looking to upgrade from Sage, it just didn't have the functionality for inventory and invoicing we needed. We found Autofluent and it has so many great features that have helped us.

Vendor Response

by TABS on August 23, 2016

Thank you for the recommendation for multi-store customers like you that need to share inventory! Because packages are typically made up of parts that are used in multiple packages or sold individually, we inventory the parts rather than the packages. But we are often able to help our customers with easy alternative solutions that work best for their particular situations.

SWANTYS lube

Aug 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: IT EASY TO USE

Overall: HAVE GRATE CUSTOMER SERVICE. EASY PROGRAM TO USE. WOULD LIKE TO SEE CUSTOMER SERVICE RETURN CALLS FASTER. OVER ALL WE ARE HAPPY WITH THE PROGRAM.

Recommendations to other buyers: WISH THERE WAS A WAS TO LOOK UP VIN # IN THE PROGRAM

Vendor Response

by TABS on August 25, 2016

Thank you for taking the time to let us know you are happy with our software and support! We strive to have the fastest response times in the industry. We have good news to share with you. CARFAX gives you the ability to look up vehicles by VIN or license plate, and is included free with AutoFluent. In the Work Order, either click the 'C' button by the license plate number or the 'C' button by the VIN. The latest CARFAX features also include marketing tools to promote your shop plus send your customers recommended service reminders. Just click on the MyCARFAX button, as shown in the following: https://www.youtube.com/watch?v=cm74ozoc6Q8&feature=youtu.be

Impressive!

Mar 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This program is everything that I had hoped it would be, and a whole lot more. It has taken a bit to learn my way around, but that is only because we updated from a simple, DOS-based system. It seems that every day I discover some new little feature that makes my life exponentially easier! Having the CARFAX feature to look up vehicles by plate number, followed by being connected to NAPA Prolink to directly look up and order parts for that specific vehicle, has streamlined everything around here. The program is easy to customize to work best for you. I was very hesitant to switch to a new program, after 15 years of being so familiar with what we were using, but honestly, switching to AutoFluent was the best thing that we ever did.

Great Program

Feb 19, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We starting using AutoFluent about 6 months ago and have been very pleased.

Pros:
1. The program does everything we need it to. We run data reports each week to track expenses/parts/labor etc. and the reporting
2. The training is great. The team at AutoFluent walks you through the set up process with as many training sessions as you need. They are available to help with problems that you encounter even after the initial set up.
3. I appreciated setting up the program myself, rather than having them set up the entire thing. I know the in and outs of the program better because of it. On that note, they were able to help me set up some of the aspects of it if I couldn't do it through remote support. This was extremely helpful and I was able to watch them do it.
4. We used Quickbooks for accounting and AutoFluent works very well with this as far sales are concerned. We post to Quickbooks daily and once it is set up properly, it works great. The support team at AutoFluent was able to help me set this up, as it was one of the things that I had a little trouble with.
5. There are many reporting options and so far, there was been a report for everything I have needed.
Cons:
1. Some of the changes that are made can not change information retroactively. This is needed sometimes as adjustments are made to the program overtime.
2. Some information on the invoices can not be changed once it is put on account or paid for.
3. The template for the invoice can not be completely customized.
4. I don't like vendor bill paying option and how it works. I opted to continue to use Quickbooks for my vendor receipts and to pay bills through Quickbooks still. I do all of the accounting for our business and Quickbooks works better for me because of this. AutoFluent will post the vendor bills to Quickbooks, but only if the work order is invoiced out. Because of the method of reconciling that I use, it is hard to reconcile a vendor account for a period of time. I don't know if a transaction was missed on my end of things or if it just hasn't posted yet because the vehicle is still in work order status. Therefore, I do what works for me and continue to use Quickbooks for this.

Best Tire and Automotive Software

Oct 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We found this company one day while google searching a problem with our previous software and Quickbooks. The free demo really looked good and so we opted for the free trial and fell in love with it. We were fortunate enough to be one of the first to install the multi-store version and it has been awesome. The part and labor guide intergration works great and saves time while building estimates. If a problem occurs or if help is needed the support staff are fast and really listen to what issues you are having. Autofluent has made a lot of changes for their customers since the release because they are really trying hard to make their software the best. We spent mega bucks on 3 other big software companies prior to finding AutoFluent and feel like this is the best value and feature rich one you can get. No other company will allow you a free trial period and Autofluent is growing and improving everyday to keep up with the demand of new and improved features.

very complete

Oct 27, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: i really like the software it has a lot of functions that make our lives easier ..lol..

So far so good!

May 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have only been using this software for about a week, but so far we are all impressed with how user friendly it is. We had AllData Management prior to this, and it is night and day as far as ease of use.

I've nothing bad to say about entering anything, it's just too easy.

There is a small issue as far as linking with Quickbooks; Auto Fluent wants to auto-add customer payments direct into the checking account. However Quickbooks by default sends all payments to an *undeposited funds* account and then you batch payments by either credit card batch, or by actual bank deposit totals. This is important come bank reconciliation time. Hopefully going forward TABS will adjust this.

Bear in mind we've not been using this long, but so far we love it.

Vendor Response

by TABS on May 07, 2015

Thank you very much for taking the time to write such a glowing review! We are glad we were able to clarify, now that we have set up your accounting, that AutoFluent already has the capability to function the way you want it.

Great program and great people to work with.

Feb 20, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using this program since 1/1/2015. We are pleased with the performance of the program. A little tough to get used to at first, but once you get it figured out it is a great program. Monique in the support department has gone all out to help us with our questions. She has a great understanding as to how to get the program to set-up to your individual needs and how to make it save you time. Monique is Awesome to work with.
If you are considering the Auto Biz program, I will answer any questions I can to help you in your decision. Great Program. GREAT Support team.

TABS Review

Oct 24, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've been using the software for about 4 years now and couldn't be happier. Once you get used to the interface, it is fast and efficient. The ability to pull the VIN just from the license plate is the biggest time saver. Support is easy and everyone is very nice. I highly recommend this to any repair shop.

Review of AutoBiz

Oct 20, 2014
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Not any one program would b a perfect fit for our specialized business, however AutoBiz comes the closest. The biggest benefit of AutoBiz is the program allows us to see profitability in a job from the start and helps us invoice customers quickly after the job is complete. We can see right away the profit in a job and adjust with ease if necessary. The inventory system is very useful and easy to use. Technical support is excellent. There are a few limitations in the AutoBiz program. The reports for customers, vendors, and inventory are a bit cumbersome to use and are limited options and there is no option to save reports you might use repeatedly. Also, once an invoice is finalized there is no way to adjust the pricing or add any charges. Overall AutoBiz is a good program.

Best Auto Repair Shop Software!!!

Oct 20, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We switched to Tabs Auto Biz from Invomax in June and it's been the best investment ever! The software is very easy to use and customer support is top notch, it definitely meets all of the business needs and more.

-Professional looking invoices
-QuickBooks integration
-Customer info and service history is easy to access
-Keeping track of inventory
-User management
-Customer support is always helpful and always return your call or email. (Troy is Awesome!!!!)

I highly recommend this software for your business, you will not regret the investment.

Still new, but so far very impressed!

Mar 12, 2014
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After spending significant time researching a replacement shop management system, We found there are only a few that back up the features that they claim.
After being up and running for only a few weeks now with the Tabs AutoBiz system, it is working very well for us. The learning process is much easier than our old software ever was. Our database conversion process was extremely smooth and fast making it even easier to get up to speed!
The Pros: - Easy to Use
- Integrates with QuickBooks
- Integrates well with the Online version of Alldata
- Top Notch Customer Service / Tech support / Training without a long wait time
- Easy to manage, maintain and control profit margins
- Nice user permission management. Full control over what your users can see.
- VIN decoding

The Cons: - The online parts ordering process is completely different than our original software. I think in time, this feature will become a pro because I can see the advantages, but for now we have had to completely learn how to order parts online all over again.

One of the best things so far has been the technical support. We have called with many questions and all have been answered very quickly and effectively. The support is great!
It's tough to give 5 stars overall, because we really haven't been using it long enough to say for sure. All I can say is so far we are all very impressed and have no regrets about our choice to use Tabs AutoBiz.

Great Software

Feb 26, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have worked with this software since June 2013 when our company switched over. Thanks to a lot of work with Troy & Shawn we finally went live the beginning of August. I won't say that there haven't been some glitches, but overall the software is very easy to use & very adaptable to our needs.

Troy is very good at taking the time to understand my questions (and they are not always very clear) & finding answers for me or helping to repair issues that come up due to the conversion.

Great, easy to use shop invoice system

Feb 11, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Tabs is easy to use, we used other software in the past. the customer service is unreal. the coast is great, it pays for its self, and it makes you look super professional. as you can see I have nothing bad to say about it. I really don't.

AWESOME CUSTOMER SERVICE

Feb 07, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This is the absolute best program for anyone in Auto Repair. We have tried Mitchell and AllData, but we find that this does the same thing for a lot less money. Also, the customer service is absolutely top of the line.

AND we just added this program to our new launch maximus scanner. Now we can be in the shop and work on the program at the same time!

Sean

Sep 26, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Auto Biz is always eager to help. Employees are friendly and go above and beyond to make sure their customers are taken care of. I had a window 8 computer I needed Tabs added to, not only did they do what I asked, they also gave my some tips on how to use windows 8. Which was a great help to me being that the program is like jibber jabber?

Great program. Ideal for the small garage.

Sep 23, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've used this program for 9 months going. Yes, the initial costs are high but there are many options after that. The program works great and the support we had with the Autotabs team was even better.

The business has grown from writing invoices out to being a professional shop.

Best investment! Would recommend it to all. Don't think, just do it. You won't look back.

AWSOME

Jul 05, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Troy is really helpful! When ever I have to call I always get the help I need. Thank You Auto Tabs
for making it easy to run my business both for my customers and Staff, and for the government agencies that need compliance. Tabs researched all state requirements and made sure I was operating with in their guidelines. Thank You TABS!!!

GREAT SERVICE

Jun 05, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: I RECENTLY REPLACED MY SERVER AND COULDN'T LOGON TO AUTOTABS. I CALLED TECH SUPPORT AND LEFT A MESSAGE FOR HELP. WITHIN 20 MINUTES A HELPFUL ECH NAMED TROY CALLED ME BACK AND LISTENED TO MY CONCERNS. HE WALKED ME THROUGH SETTING UP REMOTE HELP ONLINE AND FROM THERE MY COMPUTER ISSUES WERE FIXED. HE WAS PLEASANT TO SPEAK WITH AND VERY QUICK AT RESOLVING MY ISSUES. I GIVE THIS PROGRAM AND THEIR TECH SUPPORT AN A+

Cons: EXPENSIVE INITIAL INVESTMENT BUT NICE TO NOT HAVE RECURRING CHARGES FOR SERVICES.

Overall: I AM A SMALL GARAGE AND THIS PRODUCT WORKS WELL FOR ME WITH A MINIMAL AMOUNT OF UPFRONT COSTS.

Tech Support

May 23, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: I have gotten get support from both Chris and Troy. They have helped my out greatly they have given me and wheel world 150% percent

Cons: I have not had any Cons

Overall: We recommend AutoBiz and there staff 100%

The Best

May 09, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: This is a very good program. I have been in the business 30 plus years and have never had anything that was as good as it. The support if needed is very good.

Cons: I have found nothing that I dislike about this program.

Overall: I would highly recommend this to anyone starting a new business or updating software.

Great project and outstanding service

Apr 08, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Easy to use
Easy to implement
Straight forward
Clear
It all makes sense

Cons: Too many features to get your head around in 2 months.

Overall: Ideal for small businesses to smooth the invoicing process and get insight into all business information. Also perfect as it integrates with Quick Books.

Best Automotive software in the industry!!!

Mar 28, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: We have been in the tire business for 9 years now. Over the years, we have tried a few different programs before TABS....all which were to exhausting to use. We purchased TABS because of a extremely high recommendation from another tire store owner(who TABS should hire as their salesman) It was the best thing that has happened to us. Besides being extremely easy to use, their Support staff are the best in the industry. This past week, our computers were attacked by a "worm" virus...and it literally contaminated all of our workstations. Troy and Glen of TABS both stepped up and help resolved the situation by doing a speedy analysis and quick reinstall. Unlike some of the Automotive Software Co out there, I was able to dial their Support number...and get someone on the phone the 1st, 2nd, 3rd, 4th, 5th and 6th time I called. In addition, Glen even picked up the phone late after their closing time to assist me with a full installation after I reformatted the computers.

Cons: No cons. Product is great. Staff is great.

Overall: Great program. Easy to use. Extremely helpful staff.

To describe my personality, I HATE CHANGES. ANY CHANGES. But I'm glad I purchased TABS!

Impressed

Feb 15, 2013
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: I am very impressed with the advancement of this software and their customer service dept. is excellent. Customer Service works hard to keep things up to date for you and helps set up options on the software that keeps your job moving efficiently.

Cons: As a growing and leaning company I have not come across a problem that I can honestly say they have not given 100% to help meet my needs

Overall: I would Highly Recommend this software company to anyone within the mechanical world their software helps you in every aspect you need when it comes to running a business

review #1

Feb 13, 2013
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Pros: the staff at auto biz is extrimly friendly & the fact that when i have a problem they can go on line , & solve the problem while i am whaching it live on my screen is very important

Cons: my sofware before auto biz was a dos base program & the fact that every time i have to change screen for diffrent neeeds , seems to be somthing i have to get used to

Overall: so far everything been good , ofcourse i know i have been with this program less than 2 months , but we will keep updating as we go along

NOVEMBER 2012

Nov 09, 2012
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: The customer service that Troy and Sean provide is exceptional and I couldn't be happier!

Cons: The only true frustration I have with the program is when I need to look at several Work Orders (looking for a vender on a part purchased, etc.) the system will take me back to the home page (and not stay on that customer's history) unless I use preview. If I use preview I can't view the vendor or list pricing. I would love it if the programers could make a "Done" button that would stay on the customer until I was "Done" with that customer. =)

Overall: I would recommend this software.

Excellent Product!! Astute & Excellent employees who exemplify great patience, kindness & passion.

Sep 13, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: It is rare that I run into employees of a business that literally LOVE what they do. I can hear the passion in the voice of all 3 support technicians, (Troy, Chris and Shawn). I expressed this to all three of them as well as George Sein. I was so impressed with their character & the tonality of the calls (on a consistent basis mind you) that I asked about the process that was put into place that allowed for such good human beings to be in a work place. The support side of this business can be quite challenging and I received not 1 sign of frustration from either of the 4 (four) people that I mentioned earlier. It is with great pleasure to speak to them as I feel that I developed a friendship with all 4 of them already. This is a great feeling to have with a company as it establishes an undying loyalty to the establishment. Please continue the excellent work ethic & service that is exuded by your employees.

I am not easily impressed but I must say that I was greatly impressed.

Cons: If I had to say that there were any cons, I would say that your establishment closes too early. LOL. I only say this because I experienced a few selfish moments when I wanted the software readily available. (I had a strong egoistic & selfish moment there). In speaking with Chris, we found a couple of areas that could use some additions to the work order as the product is already near perfect. Another part of this establishment that is extremely impressive. Especially the cost when compared to R.O. Writer's $15,000 package deal (are they insane?)

I was so impressed that I have to add more pros than cons in this section even though this is the con portion of the evaluation. I referred 4 more people to obtain this software as it is (as I stated earlier) near perfect. Plus, you cannot beat the price. It's very affordable.

I mean this sincerely, please keep up the EXCELLENT WORK as well as the software improvements. I can go on & on, but I think you can see my perspective.

Overall: Just the improvements that Chris and I went over. There may be more as I go along with the training.

For example, a Tabs Field Option of the company website and the company email address. The vehicle inspection screen could use some editing in the pre-existing fields.

Thank you.

Best regards,

Lowell R. Gelin
Lead Auto Service Technician
On Call Mechanics, Inc.
(Office) (954) 548-7884
(Fax) (888) 740-9862
ocmechanics@gmail.com
www.oncallmechanics.com

Easy to use for new buisness owner, large or small !

Aug 21, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Very fast install with good online intro to using the software. Was up and running in one session and using the program the next day. Extensive features make this a very flexible system to use.

Cons: A written users guide would help to explain what features should be used when and the best way to utilize the many reports that this program can produce.

Overall: Would recommend to any auto shop large or small!

I enjoy doing bussiness with AutoBizz

Aug 17, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: This program of autobizz is easy to work with.

Cons: I have no view on cons Program is great

Overall: Your Support system is great.

Tabs review

May 03, 2012
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Pros: We found the program to be the most cost effective solution available with all the features we were looking for. The program is relatively easy to enter data into, both customers and inventory. Work orders and quotes can be put together quite quickly and the feature to send quotes to the work order saves time. Sending email reminders to customers is a handy feature and can be set up in advance.

Cons: Although it has muliple report formats I found it difficult to do a month end spreadsheet with the info I wanted. I'm not an accountant so I don't know if the formats of the exsisting reports are useful to most shops.

Overall: I believe the staff at TABS really cares to make their offering a success. Currently I feel it is good value and I expect that as they get more feedback the program will become even more user friendly.

Perfect for wholesale or retail automotive businesses.

Aug 03, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: 1.little to no training required.
2.right tools for wholesale or retail businesses.
3.Helpful Tech Support.
4. Website easily controlled thru software system.

Cons: takes time on special changes to the software.

Overall: Perfect for anyone starting a new business or looking for software to support their business.

Good Guys at TABS

Aug 01, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Easy program to operate. Glenn and the boys are always available if help is needed.

Cons: No problems.

Overall: Highly recommend to everyone!!

Happy

Aug 01, 2011
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Ease of use and great support

Cons: lacks on the accounting side

Overall: I ma happy with the results I have gotten from the system

Tabs review

Jul 05, 2011
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Carquest
vin decoder
text messaging

Cons: doesn't vacuum or do dishes

Overall: great product so far, no complaints

TABS Autobiz is a great tool for small businesses

Jun 23, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: The software is very easy to work with even for individuals that are not computer whizs. The support staff has always been very courteous and helpful when I have called with various questions, which in the beginning, was quite frequent. I still have support questions and have always been assisted promptly and successfully.

Cons: none at this time

Overall: I would recommend TABS Autobiz to any small business repair/tire shop

TABs Rocks!

Jun 23, 2011
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: At C&R Tire, we have 2 retail service centers that do tires and complete automotive service, plus a local wholesale division with 4 delivery vans. We went live with TABs on November 1, 2010 at the begining of our busiest 2 months. TABS is so intuitive, we were operating more efficiently with TABs within 2 weeks than we were after 2 years on our previous software. Four months in were were using enhanced intergrated features like Wholesale Web Ordering, Carquest, Wenchhead, Alldata, Customer Link. OEConnections and Recommended Services. TABs has also been very receptive to my suggestions on how to make their system even better. I looked at about 10 POS packages before chosing TABSand TABs is hands down the most comprehensive and efficient. Oh, and the price is pretty good too.

Cons: I haven't found any yet.

Overall: TABs has exceeded my expectations and I have recommended it to many of my colleages.

BOOKKEEPER

Nov 01, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Making changes to invoices is easy with the copy/negate button. I have found the program user friendly and the staff at tabs very helpful when I was learning the program.

Cons: Sometimes when you use the VIN decoder for 2010 Vehicles the date of the Vehicle is coming up as 1980.

Overall: I would have no problem recommending the tabs program to another company.

Great Product

Oct 29, 2010
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Great Support Staff/ Very helpful

Cons: History function is a little cumbersome, but doable.

Overall: Has many features. I don't use everything offered, but what I do use works well. Support staff is helpful when I need to learn more.

Lincoln Avenue Smog & New Life Auto Salon

Oct 28, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: 1. Customer Support is always there when you need them.
2. The updates are always helpful and what we as customers ask for.
3. Customer Support is always willing to advise ways for the program to fit your needs.
4. Training is wonderful where you call in and log on and go through each step with the trainer ask questions.
I know I am forgetting things however, have been very happy with the TABS program and the staff.

Cons: 1. Have not had any to date.

Overall: I would recommend TABS to any business

TABS Review

Oct 28, 2010
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Can limit each employees access to TABS
Easy to add inventory items
Post to quickbooks

Cons: I pay bills from quickbooks payments aren't reflected in TABs

Overall: We have really enjoyed using TABS and working with everyone associated with TABS

Auto Biz Will Help Your Biz

Oct 14, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Data Transfer offered.

Email Estimates, invoices, marketing.
The VIKI keyless interface.
All of the features of the higher priced systems, at a lower price point.
Net-workable.
World pac, napa, nextparts, Alldata interfaces.
Integrated Credit card payment systems.
Easy to learn
Great Support Staff.
Web Back up.
Right click functionality
Ease of canned job or Package creation.
Very customizable
Easy to Read invoices.
User generated inspection sheets
Clean estimating system
Customer Decline and Authorize Features, with reminder emails on the fly!

Cons: Not as many Icons / buttons as some of the other systems.

Overall: Like many Shop owners I went through the agonizing Process of looking at the some 60 or so different Shop Software programs out there.

Tabs Auto Biz was one of the last systems I looked at and I am glad that I took an opportunity to Demo the Software's Capabilities. I wanted a system with expandability, Gadgets, and most importantly good Support!

It was immediately apparent to me that the support was going to be strong and I have always been happy with the continued high level of support I have received, from Tabs. Glen, Dave and Brian have shown a keen interest in listening to their customers needs, and continue to work hard and maintaining relevant software. In the year that I have had the Tabs Auto BIz Software I have been able to increase track-able sales as a result of the Email Reminder system, also allowing me to effectively communicate to all of our customers, and cut down on our printing costs .

5yrs and Still Happy

Sep 28, 2010
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Very easy to use and learn for anyone. Always changing and updated to keep up with the times and all the changes. The interfacing saves times which means money.

Cons: would like to be able to build more reports and search fields within a report. cannot do custom reports.

Overall: I would highly recommend to anyone looking for a point of sale software program. It works great with importing all my data to QB. The inventory tracking is great. The Customer data base has so much info and history tracking. Makes for faster billing and in turn faster payments.

Shop Management Software

Aug 21, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Easy to use system, integrates with parts catalogs very well, works well with QuickBooks. Very stable and the support is outstanding! They will adapt processes you need very fast, compared to other systems. Very fast and stable database - it does not crash like access databases!

Cons: Need to be able to restore a backup with out vendor help.

Overall: Try it you will like it!

Finally a program that works for the professional shops

Aug 20, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Program is easy to use. Staff knowledge of the program is excellent. Parts ordering and labor guide interfacing works flawlessly. The reports that are required to run an automotive or truck repair business is a must have and this program has them. Quickbooks interfacing and online support is truly a big plus!!!! My book keeper is truly impressed with the quickbooks interface

Cons: would like to see the end of day reports have options, print or save to a file, currently to my knowledge reports automatic get printed, I would prefer saving my reports in excel but of course Im still new to the program and I havnt asked tech support about this as of today.

Overall: I have tried many programs in the 9 years being in business and this is the only program that meets my shop needs. The support staff at Autobiz is unbelievable, not only are they knowledgeable in the program, you dont have to wait 2 days to get support and the desk help feature is great!!! I would like to thank Brian, Glen and the rest of the team at Autobiz. They have what it takes to make a business feel welcomed and appreciated.

Great Program!!!

Aug 20, 2010
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Pros: This has been one of the easy & complete program that I've worked with........ Keep up the good work!

Cons: Need some training on a few things.

Overall: Keep working on it.

Great System

Aug 17, 2010
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Tons of features that help me watch my bottom line. I also like the invoice format and ability to integrate other systems such as credit card processing, ALLDATA, etc. Supports is awesome, if I have a question there is always someone available to assist me.

Cons: Tutorials don't cover all the features that are in the software. Some features are not inuitive but again support is great and usually solves my questions.

Overall: This is a great system and we love using it. Even my service advisor who isn't tech savvy is proficient with the system

When the Bookkeeper's happy, everybody's happy

Aug 16, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: TABS support did all the installation, so all I had to do was enter our customer base and outstanding invoices. Very easy to work with Glenn and our accountant to set up QuickBooks accounts. Support has been great! We've made some really creative mistakes, and support has always been available immediately to undo our errors and walk us through instructions.

Cons: Can't really think of any cons.

Overall: Would highly recommend their software and support. We were on an old one-write system. TABS has saved hours of time on a daily basis with invoicing and monthly statements are a breeze.

Better than the best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Aug 16, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Easy to use, they have packages set up and if you copy them it makes the world easier to live in!!! It has everything you need from a big 8 bay shop to the two bay garage. It is actually fun to tinker with, you have the question button on every screen in case you need help, They are right there when you need help with the control desk connection or a simple phone call away.They also have the live chat in an instant. Every thing is pretty self explanatory and works flawlessly with Quick Books, they also have a tire sizer that is the best thing since sliced bread for changing tire size, works great with mitchell and all data!!!! Much better than the other software that we started with it took us two weeks and it is the best decision we EVER MADE!!!!!!!!!!

Cons: Haven't found one yet but it's only been 5 months, but don't think we will run into one. The only thing ( and I have been told they are working on this one) is the online all data that we are running ( can't really afford the full disk version) is not working yet, we will soon be in the red enough to get that service from all data. The vehicle look up with the vin and plate is the Bomb with vehicle information.

Overall: Out of 10 stars I would give it a 10, it has been the one thing since we opened that hasn't given us a problem, when there is anything that I may have messed up it is just a phone call or help desk connect and it is fixed they even help us with connecting to our own server when our computers were hit by a storm, great guys, great service, THE BEST PROGRAM!!!

tabs system

Aug 16, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: good system , well thought out, lots of features

Cons: few, my computer skills are a little slow, the system was more advanced than my previous system, took me a little time to get through it , but glad i did.

Overall: great , i would recomend the system

Best inventory system on the market.

Aug 16, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: This program is very easy to learn and use. If your looking for a system that does almost anything from managing sales & customers, keeping inventory and also online inventory if your a wholesaler then this is is your system.

Cons: Honestly we have had this system for over 4 years and I haven't found any cons yet.

Overall: I recommend this system to all auto service shops and tire dealers. This system is the best for all your tire and auto service needs.

OWNER

Aug 16, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: SOFTWARE IS EASY TO USE AND THE SUPPORT IS AWSOME

Cons: system has no cons

Overall: WOULD STRONGLY RECOMMEND TO AUTO SHOPS

NICE PROGRAM

Aug 16, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: EASY TO USE CLEAN INVOICES AND REPORTS INVENTORY CONTROL IS SIMPLE CUSTOMER SERVCE IS VERY GOOD

Cons: DOES'NT WORK WELL WITH VISTA ,NOTHING DOES

Overall: I WOULD BUY THIS AGAIN AND DO RECOMMEND IT

Very Satisfied Customer!

Aug 16, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Very easy to minipulate repair orders and quotes.
Very professional looking to the customer.
Customer service is outstanding and very patient.

Cons: None found

Overall: Strongly recommend to any shop still using "rock & chisle" method of repair orders. Very easy to transition.

manager

Aug 14, 2010
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: easy to use will recommend this software

Cons: dont understand how to use recommeded services

Overall: i made the right choice in picking this software

TABS SURVEY

Aug 13, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: TROBLE FREE,GREAT SERVICE TABS PERSONAL EASY TO WORK AND TALK TO THANKS

Cons: NONE TO SAY

Overall: WOULD HIGHLY REC.

Tabs #1

Aug 13, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: There is not a more comprehensive, customized system on the market for tire and automotive facilities. It has all aspects of our industry covered. Support is always just moments away and to be able to speak with intelligent, knowledgable staff at all times is a welcome addition to the fantastic software!!

Cons: Have not found any yet....

Overall: I have not seen any software on the market that comes even remotely close to Tabs AutoBiz. My first and only recommendation.

The only way to run an automotive business

Aug 13, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Extremely comprehensive.

Very intuitive and easy to use repair software.

The way parts ordering, looking up labor times and everything else that goes into writing repair orders is seamlessly put together in the tabs auto biz software is by far the best.

Takes advantage of new technology with the ability to email receipts and automatically let customers know when the are due for their next service.

Customer service is superb.

Cons: I would not know how to opperate my business with out TABS autobiz.

Overall: When I purchased my tabs software I had tried 4 different companies repair software. After trying tabs I knew it would be the best value. It was not until I needed help understanding an aspect of the program that I really understood what I had just purchased.

The support team is very knowledgeable and eager to help in any way they can.

I plan on only using TABS autobiz for my growing business. If you own a large or small auto repair shop you don't know how much you need this software untill you have used it and then try to work without it.

OWNER

Aug 13, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: THIS COMPANY VERY GOOD,

Cons: ALL GUY WORK THER FRENDLY

Overall: REAL NINE COMPANY,i love TAB AUTO BIZ

NAVIGATION EASE

Aug 13, 2010
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: T.A.B.S. works well with communicating between the Dealership and the Service Department. It is very user friendly. The program is just what we needed.

Cons: The searching, when you only know the type of vehicle, takes some getting use to.

Overall: The Tech support is amazing. Always answers calls and the response time is quick, Thank You

TABS AutoBiz Software

Aug 12, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Very user friendly and awesome support staff while learning to use system. Used strictly in a tire store environment and it has done a wonderful job for us.

Cons: As far as I'm concerned - no cons.

Overall: Great System

Very Happy With TABS.

Aug 12, 2010
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: They make it easy to get started.
They always are there to support you, and are very
helpful and concerned about their product.

Cons: Sorry, but cannot think of any CONS.

Overall: I am very happy with the system.
I would definitely go with TABS again.
Highly recommend Total Auto Biz.

Easy to use, Great support

Aug 12, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Fast, easy to use, easy to locate obscure inventory and customer information. Accurate accounting and reports. Extremely fast POS for return customers and customer history.

Cons: To mention any cons would be merely nit-picking.

Overall: Been using for a long time and the product and support are first rate.

Reveiw

Aug 12, 2010
4/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Pros: No comment

Cons: No comment

Overall: Customer support my need to be a little more attentive

AUto Biz software

Aug 12, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Extremely user friendly, would recommend this program to any shop, large or small. The Tech support is like none I have ever experienced. Their support people are not in some foreign country, where you need an interpreter to communicate. The support is second to none.

Cons: Initial layout of cash

Overall: My absolute recommendation; no hesitation whatsoever!

Love TABS

Aug 05, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: We have been using TABS for over two years now and love, love, LOVE it. It meets all our needs, the support is second to none and any problems unique to our Canadian business were resolved immediately. We are a busy car detail shop also providing auto glass replacement and this program is better than any we looked at.

Cons: None that I can think of.

Overall: Great program, great support team, highly recommended!

tabs makes life easier

Aug 05, 2010
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Great tech support

Cons: none so far

Overall: Great software program

Tabs Review

Jul 28, 2010
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Eliminates loads of paperwork. Very user friendly. The support team is always very knowledgeable and eager to help. Highly recommend this software

Cons: I wouldn't call this a negative. But the system has so many features I am not aware of. Its like buying a ferrari and only driving it in 1st gear.

Overall: Highly recommend for any automotive shop