4 / 5 5 reviews

Who Uses This Software?

More than half of Fortune 100 companies rely on Brainshark. These organizations come from many industries, including technology, manufacturing, medical devices, financial services, insurance and more.

Average Ratings

5 Reviews
  • 4 / 5
  • 3 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    In Person
  • Support
    Business Hours

Vendor Details

  • Brainshark
  • Founded 1999
  • United States

About This Software

Brainshark sales readiness software equips businesses with the training, coaching and content authoring capabilities to achieve sales mastery and outsell the competition. With Brainshark, companies can: prepare sales teams with on-demand training that accelerates onboarding and keeps reps up-to-speed; validate readiness with sales coaching that ensures reps master your message; and empower sales organizations with rich, dynamic content that can be created quickly and accessed anywhere.

Brainshark Features

  • Collaboration
  • Contact Management
  • Content Management
  • Document Management
  • Goals / Quota Management
  • Lead Management
  • Meeting Management
  • Performance Management
  • Presentation Management
  • Proposal Management
  • Territory Management
  • Training Management
  • Academic / Education
  • Asynchronous Learning
  • Blended Learning
  • Built-In Course Authoring
  • Certification Management
  • Corporate / Business
  • eCommerce
  • Gamification
  • Learning Management (LMS)
  • Mobile Learning
  • Simulation
  • Skills Tracking
  • Social Learning
  • Student Portal
  • Synchronous Learning
  • Testing / Assessments
  • Training Companies
  • Video Conferencing

Brainshark Reviews

Brainshark is great for training

Apr 12, 2017
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not

Pros: Ease of Use. Easy to measure your team competency.

Cons: Can be pricey. Not viable for single product companies but great with multiple.

Overall: I used Brainshark with my previous company. It was very helpful as I was in charge of training and measuring competency of my team.

Recommendations to other buyers: No.

Major logon problems with Brain Shark

May 03, 2016
1 / 5
Ease of Use
2 / 5
Customer Support

Comments: Any new salespeople that I want to get started training have to wait 24 to 48 hours to get a log in password that works. No phone numbers to talk with someone, only chat that you have to wait for someone and if you don't see they are writing, they close you out and you have to start over.
Hopefully it will get better.

Great training and LMS system

Jun 04, 2014
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We selected the Brainshark system after looking at 8-10 different vendors. It seemed like most of the vendors would excel in one area, but fall short in another. Brainshark seemed to have the features that we were looking for, including:
-Ease of preparation for the presentations, ability to upload PPT, video, audio, attachments, etc.
-The ability to add audio without spending extra money on recording equipment (you can call in and record audio using any phone)
-Easy editing of presentations, and ability to update information easily when minor changes are needed
-Tracking of attendance, and the ability to upload records to our HRMS
-The sales executive and installation coordinator were very helpful, professional, and easy to work with
-Ability to build training curriculums with a series of training steps
-Comprehensive reporting system to track attendance, test scores, etc.
-The ability to build customer focused presentations to link to our social media pages and website without the need for a user login - this was a piece that was missing in several of the vendors that we reviewed.

The areas that we would like to see added at some time in the future:
-The ability to do basic video editing (e.g. cut a video, split or merge videos
-The ability to use the system to level out the differences in audio levels when different inputs are added to a course

We are just in the final phases of the project implementation, and so far, we love the system. We have developed several courses so far, and have gotten positive feedback from our employees. We are very happy with the Brainshark system.