Hype

HYPE Innovation

4.5 / 5 12 reviews

Who Uses This Software?

We work with innovation teams of individual departments and dividsions, as well as within large, corporate-wide innovation programs.


Average Ratings

12 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $6.99/month/user
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Hype
  • www.hypeinnovation.com/
  • Founded 2001
  • Germany

About This Software

HYPE Innovation is a global leader in full-lifecycle innovation management software and services. Our innovation platforms allow organizations to engage thousands of employees in idea generation and collaborative problem solving. We believe in longlasting client relationships and working with customers as partners. Our client community includes global companies such as GE, P&G, Bombardier, Nokia Solutions and Networks, Daimler, Airbus, General Mills, Saudi Aramco, Bechtel, and Deutsche Telekom.


HYPE Innovation Features

  • Activity Dashboard
  • Brainstorming
  • Collaboration
  • Creator Tracking
  • Idea Ranking
  • Project Tracking
  • Status Tracking

HYPE Innovation Reviews

It´s not a hype it´s HYPE: The best in class innovation management tool you can get.

Jan 20, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: We are working with HYPE since 2013. It is the software behind our online innovation platform that allows every colleague to actively participate in innovation management.

The implementation of the HYPE software only took 12 weeks from the first brainstorming's until the company wide launch of the HYPE platform and included the complete customization of the tool (mapping of our innovation management processes into the software, software configurations, design adaptions according to corporate CI, definition of user roles and access right, setup IT infrastructure and security). The basis for this was the outstanding flexibility of the software.

The HYPE software is easy and intuitive to use so that users are instantly able to submit ideas, build on other ideas, and share comments and votes. There is no need for extensive trainings or documentations. This also applies to the administration of the software.

Gamification features such as community graduation and discussions make the process fun and foster user engagement and acceptance of the whole innovation management initiative. Moreover, HYPE constantly develops and releases new features and designs, keeping the product fresh and in line with latest innovation management practices. Doing so, they work closely together with the us, the customers, always trying to understand the problems and how they and their software can help to overcome these.

What I appreciate the most is the team behind the software. We´ve been able to work with exactly the same people since day one. They know every bit and piece of the customized software, our innovation process and the innovation initiative we build around the online platform. Thus I do not lose time with explaining backgrounds or intensions but can start detailed discussions right away. Moreover, they are able to proactively support us and provide us latest practices and features that perfectly match our innovation program. Collaborative, proactive, open to feedback and quick ¿ that are the words that describe the HYPE team best.

Besides the software, HPYE offers consultancy and services that help to grow and sustain your innovation platform. They are passionate about innovation and want to see your innovation platform become successful. Their blog, the webinars, the innovation manager forums and the customer community are great resources.

Innovation Managment Software - best in class!

Jan 19, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The software shares all the tools you need to manage ideas and setup campaigns in an efficient way and almost everything is possible and available because of the long experience of Hype with many customers!

Cons: Takes some time to learn how to configure - there are so many options....

Overall: Now almost 8 years of experience with this software and as an innovation management tool the developers show that themselves they are constantly innovative too! If you need a tool to manage ideas, innovation projects its strongly suggested to have a look at HYPE!

Recommendations to other buyers: Almost everything is possible with this tool. There is not only a software sold but also a lot of experience and very good support!

Great platform

Jan 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: Ease of use & user friendly

Cons: Reporting designs

Overall: We have used the platform from last 2 years it's very easy to use & easily add new functionality....

Recommendations to other buyers: No

Very impressed

Jan 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Very clean interface. Powerful yet simple work engine. Easy administration.

Cons: Configuration has some limitations so a few compromises have to be made. but HYPE are good at finding elegant solutions.

Overall: My company has just started using this tool and so far we are very impressed with the user friendliness and very clean interface. It is a very powerful workflow engine which we are currently configuring to meet our needs, with excellent support so far from HYPE in this regard.

Hype Enterprise

Jan 05, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Front end is easy to use

Overall: We have used the Hype Enterprise version for over a year in our organization which spreads across Europe and has nearly 40,000 employees.

We started to work with Hype innovation to enable our employees to fully engage with our innovation objectives and have an active platform on which to share their best ideas. Using the Hype software was also intended to provide internal innovation teams with an avenue to interact with employees and gather ideas to solve customer problems that had been highlighted.

After out initial training period, we were able to confidently launch the software to a small group of users, and over a period of several months, we gradually increased our user base. This allowed us to better understand the tool and its full capability - which is very extensive - as well as ensure that we had the correct backend support to manage the software.

The tool has many in-depth features, and broadly these can be identified as the front end, where contributors share ideas, comment and vote; and the back end, where ideas are turned into concepts and taken into the next stages of development. The front end is very intuitive and easy to use. This is great when you have thousands of employees that have access to it.

The back end of the software is a little more complex and requires some detailed understanding and tutorials to utilize its full potential. This is where the support provided by Hype Innovation is particularly valuable and, I feel, absolutely necessary. With the support of Hype Innovation training courses and consultancy support, we were able to make the best use of the software to run effective campaigns, engage a broad range of colleagues and get the best ideas on the platform.

This software is great for businesses who would like to engage with their employees to get the best ideas to help develop and grow the business. It does require dedicated resources to manage the platform and ensure all stakeholders and aligned and working towards a common goal with the platform.

HYPE Enterprise

Jan 05, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: I've been using the HYPE Enterprise platform within my organization for just over six months now, and we have nearly 1000 people across the organization accessing the platform to collaborate in our idea campaigns and challenges. We went with HYPE as the knowledge and consultancy around how best to engage with the people in all areas of the organization is excellent. The software is really user-friendly for both day to day users and admin, and getting it setup within our business was surprisingly straight forward. We have now implemented a number of ideas that have come through the platform, and the key to our success has been the support and advice around how to communicate and encourage participation in the idea campaigns.

Hype Software - Managing Ideas, finding skills & experts and build a strong Innovation community.

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Updates every 3 months - great adaptation of customer needs

Cons: If I compare it to other Software I have to use during my daily work? Nothing.
The only thing: Please optimize the speed for selecting org Units. We have over 12.000 Org Items. opening this Windows takes 10 seconds and more, this should be optimized or in Memory.

Overall: Hype is a great framework for Innovation Management. With state of the art UX Design learning how to inspire, ideate and innovate is an easy task from the very beginning. Administration tasks are reduced to a minimum, cloud service providing is very stable, a great open sharing customer community and a team at Hype always listen to customer needs- what else could I wish for?

Great tool, great company, great people

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: See comment before

Cons: See comment before

Overall: We are working with HYPE IMT since five years and it is great to see how the system evolved during that time! They really build a great and flexible tool with a strong focus on usability and innovation management functions! The support we get from HYPE is and was always very professional and quick! We like the system because of the flexibility and the possibility to get customization realized by the HYPE team! Also to administrate the system by yourself is possible as well as little changes in the platform so that you do not have to ask always for support! They really take care of their customers, organize several events where customers can exchange about Best practices! Also, the webinars are very useful! On top, they involve customers into their roadmap and the development of new features! I really like the easy way to set up Campaigns (Campaign feature) and the tools for Evaluation of ideas, concepts, and projects)! Also, the collaboration with other companies like trend one and HYVE are very powerful! Overall a great package!

Recommendations to other buyers: See comment before

Hype really supports & contributes to our new program

Jan 05, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The ease of use and the possible complexity of the ranking system/campaigns.

Cons: The unclarity of the backend in some cases...it's hard to find what I'm looking for some time. Also, the limit of licenses is annoying for us; I'd wish for a different pricing model.

Overall: The software and also the consulting of Hype really support us with implementing and pushing our new innovation process. It's really great too especially join the attached network behind Hype (i.e. Inno-Managers Forum). We could benefit from listening to and imitating some methods/measures from other companies and Hype itself.

The software is always under development and constantly improved. Criticism or questions are always welcome and we feel supported in what we need from the software although we're a rather small company.

Great journey so far

Jan 05, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: High level of intuitivity, just the right level of functional volume.
Great search engine and similarity checks between ideas.

Cons: Configurabitilty from customer side could be improved. Many interesting configuration changes need to be done by supplier (to keep changes for updates or due to missing gui).
Integration with other translation engines beyond google would be helpful.

Overall: Based on a very detailed requirements specification, we realized a very quick implementation of HYPE Enterprise at CLAAS, also including specialized modifications and configurations to the software.
We are running Hype Enterprise now for one year, with very good feedback from our colleagues. By a user survey, we received the answer that the functionality and intuitivity of the software is very well appreciated. Very few bugs have been reported yet.
On the change management side, the benefits of Hype Enterprise facilitate the change in colleagues mind set. However, there is a lot of effort needed, to keep the process running. Our best experiences yet, we received by campaigns closely linked to planned and existing product development projects. The ideas in these campaigns are well appreciated and often realized or at least lead us to new patents.
A bigger roll-out of the system is planned in this year - let's see where our journey will lead us...

Believe the Hype

Jan 05, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Customisable

Cons: Could do with a responsive interface for dynamic webpages

Overall: great team, great software.. excellent customer support. Most importantly they know that people are the most important sucess factor in idea management.

HYPE's idea management

Nov 03, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Hype IMT was my first experience with an idea management platform and I was quite delighted by the tool, the platform and more importantly the commitment of the HYPE team to work with the organization to understand and customize a workflow based on what works for the organization and what won't. I was one of the core members of the team that instutionalized HYPE IMT into a large organization (one of my past employments) and I must say that there was a lot of enthusiasm amongst the users when it was launched.