SimplicityCollect

4.5 / 5 86 reviews

Who Uses This Software?

Collection agencies, legal collections, medical collections, judgment recovery professionals, repo managers, collection attorneys, HOA, 1st and 3rd party collections new or existing business friendly.


Average Ratings

86 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $59.00/month
    See pricing details
  • Pricing Details
    UNLIMITED USERS, ACCOUNTS, and CLIENTS
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • SeikoSoft
  • www.simplicitycollect.com/
  • Founded 2008
  • United States

About This Software

Perfect for large or small collection agencies, collection attorneys, medical collections, and judgment recovery professionals. Simplicity provides the most affordable, flexible, secure, and intelligent debt collection software solution in the market. Simplicity's modernized, cloud-based interface boasts all the features of a "big box" collection software at a price anyone can afford. UNLIMITED USERS, UNLIMITED ACCOUNTS, and UNLIMITED CLIENTS! Try our FREE DEMO today!


SimplicityCollect Features

  • Agency Management
  • Auto-Dialer
  • Automated Notices
  • Callback Scheduling
  • Client Management
  • Commission Management
  • Compliance Management
  • Contact Management
  • Credit Bureau Reporting
  • In-House Collections
  • Payment Plans
  • Transaction Management

SimplicityCollect Reviews

Easy to use

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Lots of options. Easy to use. Importing files is a snap.. Highly recommended to every office administrator.

Cons: Custom work costs too much. Some things cannot be done, Overall though this product is extremely user friendly.

Overall: Lots of business.

Great Stuff

Jan 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Overall great features for the price. The customer service shown from my initial inquiry to setting our services up was fantastic. Keep it up.

First experience

Jan 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The availability to access from various devices, but also the availability to limit usage on those devices as well.

Cons: Not sure since my experience has been minimal.

Overall: This was my first experience speaking with Simplicity and overall it was a great experience. Generally speaking, I do not believe that our firm is using this program to the fullest extent. However, with the assistance of your help desk, I believe that this program will fulfill our needs in order to run the collection efficiently.

Recommendations to other buyers: Not at this time.

Simplicity Collect - Great tool but lots of functions to learn

Jan 06, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: There are many ways to customize the platform, like reports, viewing, etc. However, it is not easy to learn how to get what you need to be customized. At least the customer service department is very helpful and willing to guide you through processes.

Cons: Make it compatible to online accounting software

Overall: This has a lot of functions for a decent price; however, there are some things that can be simplified. Sometimes there are field updates (like phone extensions), but it is not updated across the platform. If debtor side is updated, client side is not. Other than that, customer service is always very helpful as we transition to this platform.

Vendor Response

by SeikoSoft on January 07, 2017

Carol, Thanks for your suggestions and taking the time to review our software. We are working on expanding our accounting module to better serve you and other clients

Amazingly Effortless

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Simplicity is always coming out with new updates to make their software even easier to use. Making enhancement requests are extremely easy and it's wonderful to have a company take their client's needs so seriously.

Vendor Response

by SeikoSoft on January 05, 2017

Amber, thanks for your thoughtful remarks and review! You have certainly been a pleasure to work with and we are delighted that our software is meeting and exceeding your needs.

Great software

Jan 03, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Ease of use

Cons: graphic interface could be better

Overall: We use SimplicityCollect for our small collections business. The name speaks for itself as it is pretty simple to use.

Recommendations to other buyers: we have really enjoyed the update allowing the batch processor to include large requests

Great Software, Great Value!

Jan 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: Simplicity offers our small start-up company fantastic software, at an unbeatable price. This allows us to operate with a low overhead cost!

Thoughts on Simplicity Software

Jan 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: My overall experience with Simplicity was really good. They were very responsive throughout the sales process and everyone is very professional. Once we started using the software, we were impressed by the ease of use, and Simplicity's willingness to make changes based on our suggestions. The software is very good. Therefore, I would highly recommend it to anyone in the collection industry.

Best collection software we've ever used

Dec 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: We had many questions when we were gettting switched over and everyone was very helpful and patient with us. They explain everything so great and walk you through it very well.

Simplicity is very difficult

Dec 29, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Pros: Shows all info on files

Cons: Hard to upload

Overall: Very hard to upload files. I had a hard time uploading filed. I stopped using simplicity. It was very expensive. I could not get in contact with customer support on numerous occasions. When I did finally get in contact with customer support they were of no help. Then on top of that if I called them for help uploading files I was told they charge a fee to upload. I never received any satisfaction with the simplicity software so I canceled service. It is very complicated. Not worth the money

Best Company Ever

Dec 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: The program has customizable reports that can be used for any purpose to better facilitate your everyday tasks.

Overall: The program is user-friendly!
The program prints useful reports very easily and they can be customized to your liking.

Simplicity Review

Dec 29, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
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Pros: It has good customer service when there is an issue

Cons: Things change and I have to call and have them change them back

Overall: Has really improved their customer service. I am really looking forward to the new upgrades in the New Year

I am very happy with how Simplicity works for us. Our team members find it easybto maneuver

Dec 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Comments: The notes section is very important in our business and we find it easy to document and archive all details

Great Service, Great Value!

Dec 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Comments: My expectations have been met since using the service, which is going on almost three years. I would highly recommend Simplicity to any law firm in the debt collection business.

Best thing since sliced bread

Dec 28, 2016
5/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Payment plan setup

Cons: What's not to love?

Overall: We have utilized several different collection software. They all give the same promise but never deliver. We started with Simplicity back in 2014. We were unsure if we would be satisfied with the service but figured why not give it a shot. Simplicity Collect is by far the BEST collection software hands down. Tech support listens to your issues and they make changes to the system to help YOUR business run smoother. They are always available to answer any technical questions and if it's after hours, their self-help guides are very detailed with screenshots and step by step instructions.
We recommend Simplicity Collect to all our colleagues. Your search for a collection software should stop here. Look no further Simplicity Collect has what you need.

Recommendations to other buyers: Don't waste your time looking at the competitors. Simplicity Collect is user-friendly and is the perfect price.

Great program

Dec 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: My Simplicity is a one person user. I run all the collections for a rather large OB-Gyn clinic in Davenport, Iowa. The ease of the program allows me to run this large data base that can be accessed anywhere that I am and I do not have to worry about security. The data base is managed by Simplicity, updated & secure.
New features are added several times a year, and the new features are customer inspired.
I have had a couple of issues with customer support, but that hasn't happened in over a year now.

I insist on Simplicity

Dec 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy template management with unlimited templates. Custom transaction names. Unlimited custom fields.

Cons: No ability to set default transaction amount. No bankruptcy tracking (had to create custom fields for this). The biggest issue of all: in Utah, pre-judgment costs and fees are part of the judgment total, yet simplicity treats the judgment amount as 100% principal - could really use an option to break out the judgment without complicated adjustments.

Overall: I've used Simplicity at three businesses now. When I was recruited by a collections law firm, I insisted they switch to Simplicity because it is by far the easiest software to train employees to use, has the most features, and had a simple subscription model. The support was always on top of our requests and even helped add features we felt were missing. I would never do collection work without this software.

Very Simple Software

Dec 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: If you want a simple software, Simplicity Collect is for you. I have been using the software for 2 years. My favorite feature is the reports, that makes it easy for me to provide my clients with all the recovery data. Thank you Simplicity, for simplifying my business operations.

Easy and Functional

Dec 28, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy and Ready to Use.

Cons: Creating and utilizing worklists lack flexibility.

Overall: I bought this program for our legal collections department and its really streamlined our processes and provided easy to use reporting and account monitoring.

Best debt database I've used in 15 years

Dec 28, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy.

Cons: Not knowing how up the charts your enhancement requests may be.

Overall: Customer support is A+. Very easy to use. Developing new ideas every day! Easy set up with payment processing. Easy set up with our dealers.

Recommendations to other buyers: Training videos are available.

Bonville & Howard review

Dec 28, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: We have enjoyed the software we still need to learn more about it to fully utilize It's capabilities are good.

Great Software

Dec 21, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: Easy to use

Overall: This software is easy to use and the help desk support team is always quick to respond with any questions I have.

love it but need better reports

Dec 21, 2016
3/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
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Pros: easy of use. love a lot of things about simplicity

Cons: lack of simple reports, no way to pull court hearings for a certain date. NO RECEPT BUTTON..thats my biggest issue. and the fact we cant get it to work with QuickBooks. We have to hand write a recpt. enter it in then enter it into quick books..for every payment. a lot of work.

Overall: We love this product. We don't love that we cant pull the reports we need. Simple daily recpts cash report. We are a law firm and we had to invent a way to pull cases for court dates. And printing a recpt is a huge hassle. We also can not get it to run with QuickBooks. What if our county starts electronic filings? Will Simplicity be on board with those changes?

Recommendations to other buyers: No but I have a request please get us a super simple ...receipt button for payments... please get support staff educated on how to help us get simplicity working with QuickBooks

Vendor Response

by SeikoSoft on January 03, 2017

Julie, Thanks so much for your review. We have taken your suggestions into consideration for future enhancements. In the meantime, you can create your own custom receipts very easily using our DocGen features. Additionally, you can create your own custom reports using our Account Export Tool. Give us a call, we would be happy to walk you through either of these options to help make your job easier.

Simplicity Collection Review

Dec 20, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: My office has been using Simplicity Collect since 2013. It is effective and very easy to use. If any problems arise, their technical support is quick to follow up. I would recommend this program to another Collection Agency.

1st Time User

Dec 19, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: 1st time using collections software and the product is easy to use. If I ever have issues I can find the answer in the training manual, bravo!

Collections Made Easy

Dec 19, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Customer Support is amazing, if cannot answer or help, they get back to us immediately with a resolution.

We're highly impressed with what you get for the price.

Dec 19, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We had searched for a web-based program for years; and, thought it was too good to be true when we found Simplicity. Simplicity fits right in without subcontractor heavy business; and, has actually saved us some money that would have been directed towards a computer company for upkeep and storage of our previous program which was stored on our main server. We have been very happy and impressed with Simplicity.

Good buy for the money but a lot to be desired

Dec 19, 2016
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: Simple functions and easy for agents to use. Even after the recent price increase, it will still be a good value. The fact that I have found so many issues and limitations with a software that has been around for a while has been surprising; features that have been standard and basic processes with every other collections software I have used. Of course, they are able to create the basic functions you need if you pay for the custom support. Support is very responsive with small issues but some of our custom requests have taken a bit longer than anticipated. The cost of custom building is very reasonable.

Vendor Response

by SeikoSoft on January 03, 2017

Adolfo, Thanks for the honest review. We as a company are working to make sure our software is feature-rich and fully functional. We will be reaching out to you personally to talk about your comments and what you feel our software is lacking. We have worked very hard to make sure we have automation and customization tools in the software that help to make your collection job easier. We will be reaching out personally to discuss where you feel our software lacks. It may be that we have the features you need but you just don't know about them.

Great Software

Dec 19, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: This software easily allows us to track balances owed and payments made on judgments we are managing for clients.

Cloud Collection Software at Value Price Point

Dec 19, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: This is a good cloud based software option for solos and small firms that need value on a budget. The program covers almost all of the needs that a collection attorney or agency would like to see addressed in collections and creditor's rights practice management solution. The case financials tab, maintaining case balances with all categories of damages, as well as the allocations and disbursement ratios of recoveries is a huge plus for this practice management solution at a very reasonable price for solos and small firms. The only enhancements that I can currently see are as follows:

1. Integration with a more generalized practice management solution - Most solos and small firms have to take on cases in other practice areas because they either don't have the necessary volume to maintain just a collections/creditor's rights firm or they don't have the staff to do so. Thus, they handle other types of cases that Simplicity is not really designed to handle. It would be nice for Simplicity to either broaden their scope and create a total practice management solution with their collections and creditor's rights platform as a module thereof or to create integrations with some of the more comprehensive practice management solutions, such as Clio or Rocket Matter, that don't have a collections/creditor's rights module.

2. Integration with Dropbox, Box, OneBox, etc... - An API integration with these services so that when documents are uploaded to Dropbox, for instance, then those files are automatically synced to and populate the related case/account document folder in Simplicity, if that case's Dropbox folder is linked to Simplicity.

3. More API integrations - It would be nice to be able to integrate quickly and more fully with a wide range of other third party apps that help solos and small firms run their practice, utilizing services such as Zapier.

I realize that these suggestions cost money, but I don't think that a practitioner would complain about a one-time setup fee for Dropbox integration or a monthly fee if it was reasonable. I think a one-time setup fee makes more sense, but either could work. The same would go for other integrations.

A lot of cases that may be non-traditional collections/creditors' rights cases, such as personal injury cases or breach of contract business disputes, become collection cases at some point when the prevailing party starts having to collect on a judgment.

Convenient Solution for Volume Debt Collectors

Dec 19, 2016
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Simplicity has streamlined our in-house process and empowered us with the ability to keep close tabs on our monthly numbers while offering our clients up to date reports.

I would like the option to select categories to generate custom reports.

It's simple with Simplicity

Dec 19, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This was my first time using collection software. I have to say it's been a great experience so far. Simplicity is so easy to learn and use. Reports at your fingertips and exceptional customer service!

We have been very please so far in this first month with all aspects of the Simplicity Software.

Dec 19, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our business needed something affordable which we could amalgamate all of the paperwork and spreadsheets too. We have been pleased with the customer service: the sales person was excellent and very patient in explaining, the helpdesk are very quick in responding and all responses have been straight forward and easy to apply. In term of the system, I have spent very little time setting up over 1000 debtor accounts which have been exported with ease from excel and with some adapting to our requirements, I have been able to make sure everything we need specific to our clients are imported. We are very much looking forward to making the most of the software. We know it is a great move for our business.

Oustanding

Dec 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Great, not only for debt collection but for any process that requires case management. Easy to customize according to needs.

Glad I switched

Dec 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We were with a "Big Box" software company and did not feel we received the support we needed. I found simplicity and it has changed our company. Its "simple" process for use is amazing!

Excellent program, reasonable cost!

Dec 19, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been a Simplicity user for a couple of years and enjoy the simpleness of use. It has great features and reports available along with the ability for my clients to log into reviewing their accounts as often/little they would like. Definitely, would recommend this software!

Customized service means we pay everyone else benefits.

Dec 19, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: We tried to have service customized but were told it would take forever because everyone benefits. Why should I pay for everyone?

Great software

Dec 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: There's nothing. What I've to say about Simplicity. It's easy to use and wonderful customer support if you have questions. I think it's reasonably priced and cloud based.

My Review 12.16

Dec 19, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: I am generally satisfied with my Simplicity experience. The interface is easy to navigate and the database is large enough to accommodate my needs.

very disappointed

Dec 14, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: not much

Cons: now all my data is there and its almost impossible to switch back I am stuck in simplicity hell

Overall: we have had many issues with client statements exported data and promises to help and then they changed pricing we still stayed with them and we agreed on a certain amount and they charged us more than agreed and charged our credit card early this is just completely unacceptable.

Recommendations to other buyers: nothing

Vendor Response

by SeikoSoft on January 03, 2017

Ben, I apologize that you had such a negative experience with Simplicity. In looking through your records it looks like you were only with our company for a couple of weeks. During that time you were contacted via phone and ticket several times, were sent training materials, and participated in training sessions by our support personnel. We do have export tools that are automated for your client statement reports and letters as well. Again, our apologies for the experience you had. We at Simplicity strive to ensure that our support, software, and service are top notch.

Efficient and user-friendly

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have used Simplicity with two different agencies. Initially I was skeptical; however, the Simplicity has exceeded my expectations on so many different levels. The support team is absolutely awesome. I truly appreciated the courtesy and patience of the support team. That alone makes Simplicity worth every dime! Thanks so much.

Great Software

Dec 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Simplicity collect is very easy to use. The IT support is very quick and friendly. They are very affordable. The only negativity it has is that it doesn't hold that many accounts. Other than that I love it and would recommend this software to anyone.

Vendor Response

by SeikoSoft on December 14, 2016

Elexis, Thanks so much for taking the time to review our software. We have clients that have literally millions of accounts in the system and hundreds of collectors using the system simultaneously. I am a little confused as to your comment about "...it doesn't hold that many accounts." We will give you a call to discuss and ensure that there is no misunderstanding or miscommunication.

Great product!

Dec 13, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Cost, Ease of use.

Cons: VERY limited reports. Most products now have a custom report writer where you can select which fields to show, and what fields to trigger. Reports in the system seem to change every so often away from what they were, which leaves us searching to find another way to report.

Overall: Very Good product that is constantly upgraded to meet our needs. Custom work is available for additional cost. Customer service is outstanding and their employees really care about your business. The staff has gone out of their way to assist and get us what we need to operate.

Recommendations to other buyers: Great Product for the price. It does not have a lot of the features of the more expensive software especially relating to importing. Most billing companies that send over their files to collection agencies have their set format. It takes HOURS upon HOURS to get the files ready and in a format to import into Simplicity. Maybe you can look into McKesson, MSI, Zoll, etc all have set standard formats. Would be great if there was an interface that would accept these file formats without hours of work converting files. Reports and Imports would be the only reason I would swap to a different software as our business grows.

Vendor Response

by SeikoSoft on December 14, 2016

Michael, Thanks for taking the time to review our software. We will be calling you regarding our reports and importing process. Our importing tool allows you the ability and flexibility to map whatever file you get. Once you have that mapping set up you can use it indefinitely in the future so you don't have to set the mapping up with each file as long as the file structure does not change. Once you have it mapped, you can reuse the mapping to ensure that other files of that same structure are easily imported.

Great hosted collection software!

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Hosted. Ability to access from the smart phone.

Overall: Great uptime. Easy to learn. Robust. Love being able to access from my phone. Really like how easy it is to set clients up to view their accounts online or add accounts themselves.

Collection software

Dec 13, 2016
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
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Pros: Ease of use.

Cons: Reporting capabilities

Overall: We find the product relatively easy to use but reporting capabilities are a bit deficient. Customer support is good and the people are easy to work with.

Vendor Response

by SeikoSoft on January 03, 2017

Carl, Thanks for you candid review, you have been a pleasure for us to work with. I wanted to make you aware of our Account Export Tool that allows you to build custom reports and export both stock and custom fields from the software. We will be reaching out to you to make sure you have an understanding of the tool and how to use it to build your own reports.

Strong Steele

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: This software is excellent. Easy to use, GREAT tech support. Very Nice personnel i each and every department.

Great, affordable collection software that keeps improving

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have partnered with Simplicity the past few years to help collect unpaid tuition balances on former students. Their software has allowed us to automate processes that used to take us hours, simplified our payment plan procedures, and improved our overall customer service with difficult accounts. We would highly recommend to any University looking for an affordable and efficient collection software.

Sum Strategies Inc. satisfied customer

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: The ease and flow from one section to the next

Cons: The main pages could be larger. There is lots of space on each page to make boxes and text larger

Overall: We have only been a client a short while but have received top notch service. Our staff is happy with the updates made and notifications sent.

Recommendations to other buyers: Not at this time

collections

Dec 12, 2016
4/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: Took a little longer to understand than our other software, but i eventually got use to it. Had a hard time looking up the original client but we had to associate the cosigner with the client.

Simplicity is Simply Genious

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: User friendly

Cons: Lots of information to learn

Overall: Since implementing this software I have been able to generate revenue and keep track of where I am winning and losing. The possibilities are endless when it comes to this software.

Recommendations to other buyers: Go mobile for tablets and phones and integrate a dialer system that tracks analytics and performance.

collections

Dec 12, 2016
5/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: we are start up company and it has worked well for us .. the process of downloading reports is the only issues we have ever had..

SIM REVIEW

Dec 12, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: ITS EASE OF USE.

Cons: THE ACCOUNT IMPORTER AND EXPORTER

Overall: FOR THE MOST PART, I DO LIKE SIM. HOWEVER, I DO HAVE SEVERAL ISSUES. ONE BEING THAT YOU GUYS ARE NOW CHARGING BY USERS. THIS CAUSED AN INCREASE IN OUR BILL FROM 99 TO 350. THAT IS A CRAZY PRICE INCREASE CONSIDERING I ONLY HAVE 5 EMPLOYEES AND I USE THE USERS AS A PLACE TO ORGANIZE FILES BASED UPON THEIR STATUE SO TO USE THIS BILLING METHOD AS A WAY TO JUDGE THE SIZE AND USE OF YOUR SOFTWARE IS A POOR MISTAKE. IN OTHER WORDS, I USE THE USERS AS A STORAGE AND ORGANIZATIONAL METHOD AND SHOULD NOT BE PENALIZED FOR IT. SECONDLY, THERE ARE MANY ISSUES WITH YOUR FILE EXPORTER IT HAS SO MANY PROBLEMS WHEN I OPEN THE FILE. I UNDERSTAND THAT IT IS AN ISSUE WITH EXCEL HOWEVER THERE NEEDS TO BE A BETTER WAY TO DO THAT. THIRDLY, THE SEARCH FILTERS IN BULK ACCOUNT AND JUST GENERAL SEARCH HAS NO WAY TO CLEAR WITHOUT REENTERING THE BULK FEATURE, An ADMINISTRATOR SHOULD HAVE THE ABILITY TO OMIT A CREDITOR OR OMIT A COLLECTOR IN THEIR SEARCH. THE SEARCH IS CLUNKY IN ADDITION WHEN EVER YOU TRY TO ORGANIZE BY SENDING OR DESCENDING VALUES IT TROUGHS THE WHOLE SEARCH OFF OFTEN GOING BACK TO A PREVIOUS SEARCH CAUSING PROBLEM.

Recommendations to other buyers: RETURN TO YOUR OLD BILLING METHOD

Vendor Response

by SeikoSoft on January 03, 2017

John, Thanks for your candid review and I am glad that we were able to call and work things out with you. In talking with you, your concerns were all overshadowed by our price increase. I can understand your frustrations there, it does sound like our support staff were able to identify your problems and work them out to your satisfaction. From a billing/user side we were also able to identify the "users" that you have in the system that were not being used as login users and mark them so you will not have to worry about being charged for them moving forward. As always we appreciate your business and the feedback and were glad to be able to identify and resolve your issues.

Great CRM with rapid feature development.

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Rapid feature development.
Customer care.
Straightforward pricing.

Cons: None that haven't been taken care of by customer support.

Overall: Nothing bad to say about this product, we have been a customer for three years now and there have been very few outages which is more than I can say for any other CRM platform. Very happy customer here.

Simplicity Feedback

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use.

Cons: There's not much bad to say - direct payments could be a little easier and it would be nice if the customizable downloads actually defaulted to Colorado rather than Zambia, but there are very small problems

Overall: Great collection software at an extremely reasonable price. We have been a customer for almost two years and couldn't be more satisfied.

Recommendations to other buyers: No

Best value for small businesses!

Dec 12, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Price, ease of use, ability to suggest new features.

Cons: Their internal testing process could be a bit more comprehensive, as we occasionally find bugs on our live version after new releases.

Overall: SimplicityCollect is perfect for us! The software is easy to use and the prices are unbeatable. Their customer service department is quick to respond and they are continually releasing new features.

Great Job so far Simplicity

Dec 12, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Overall, good. I like the ease of use. The program is simple to use and easy to learn. The customer service is great and I like the fact that we are web based

Doesn't get any better

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It is effective and always getting better. Simple to use and learn. Very cost effective.

Cons: The only thing I've had an issue is with the payment plan and how much a collector collects each month. So I would say the reports need a little work.

Overall: I've been with Simplicitycollect since 2013 I've never had a problem they couldn't solve within minutes. It is the best decision I've made for my business.

Recommendations to other buyers: I like the program its designed to do what it suppose to do.

Simplicity is the key.

Dec 12, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use and integration.

Cons: Some needed improvements have been suggested and we await integration.

Overall: We are a startup and searched and evaluated several software packages. We looked at high-end solutions and compared them to what we could get for our startup situation. We chose simplicity because it fit our needs and our budget. What we could not evaluate ahead of time was the quality of the support they offered. We were astounded by the caring and concerned staff that "held our hands" through the initial setup and integration. Although it was a relatively simple process, it was good to know that they were always there to help when we needed them. The follow up the support team has provided has been second to none. We are excited about the updates they continually provide to improve the software and look forward to a long relationship.

Recommendations to other buyers: Great product for a company with little or no technical knowledge or experience.

Overall one the best and will be the best in the near future, if you keep up with the same momentum.

Dec 12, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: We are extremely happy with the software and are looking forward to our growth alongside Simplicity.

Best Software System

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It is very easy to use

Cons: nothing

Overall: This system is very easy to use ! It is very easy to run reports and insert payments and the support staff is amazing

Recommendations to other buyers: If you can't understand the system the support staff is very helpful

Simplicity

Dec 12, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use, simplicity

Cons: most of the things we didn't like have been corrected

Overall: We chose Simplicity over the other software available because it was less expensive and Apple compatible.

Recommendations to other buyers: Not at this time

Consolidating Collection efforts

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Simple and easy to use.

Cons: The initial pushback at helping us integrate after being promised assistance by Sales. That got rectified immediately. So we are good

Overall: The transition over to Simplicity would have been a disaster if it had not been for their commitment to assisting us in integrating files of several sources (i.e Collection Agencies, Other Software). Their dedication to getting it right far exceeds the competitors we considered. Thank you for that, it has helped us tremendously.

Simplicity

Dec 12, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: It's very user-friendly. A number of users for the price and the customer service.

Cons: Sometimes the server can be slow the lack of custom export reports for payments.

Overall: Our Company has used Simplicity for the last year. We have been impressed with the system, customer service and overall experience with simplicity. We really appreciate the way Simplicity heads are feedback and implements new features and updates.

Recommendations to other buyers: Keep up the good work.

Excellent Software, Great Price

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Features, flexibility, cost, support that is available to talk anytime.

Cons: none

Overall: We love everything about it. Support is excellent, software is very full featured and very flexible. It was able to handle our complex business without any problems. It has all of the collection features needed and the price is very affordable. I don't know why they are not charging more for this software! It is certainly worth more than what we are paying (not that I would complain about that). I was tentative at first due to the price, but we are so glad we made the jump. We are saving thousands of dollars off of our previous software and getting twice the features. Way to go guys!

Recommendations to other buyers: If you haven't checked them out you should do yourself a favor and do so. It will make a huge difference in your business and bottom line.

Love this Software

Dec 12, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: I like the capabilities and the updates.

Cons: It was a little difficult to figure everything out in the beginning. But what new software isn't.

Overall: Using Simplicity has been nothing but easy. If I have a question, customer support responds immediately. Their manual is very thorough and helps with pretty much everything you need. The price point is right where we need it to be. Other companies charge much more with fewer capabilities. Two thumbs up!!!

Recommendations to other buyers: Definitely, try out before making an assumption.

Simplicity Collection Software

Dec 12, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: User friendly

Overall: Simplicity Software has brought much value to our company. We are catering to our clients with great success giving them access to the client portal which gives them satisfaction to have the ability to view their accounts in live status. Our team at RFS finds the software very user-friendly, with the enhancements features that Simplicity continues to the role will give us the ability to continue giving the best of service to our existing and potential new clients.

GHR Simplicity review

Dec 12, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Easy to use help desk is very responsive when sending questions

Cons: specific things we need that seem like other companies would need but at this point, we can not afford to pay for.

Overall: Simplicity is very easy to use. There are some enhancements that we require but at this time we cannot afford to make the requests. We have reported a couple of bugs and they have been completed in a timely manner. The help support desk is also very quick to respond when sending in questions or needing help with accomplishing certain tasks

Capable of so much more!

Dec 12, 2016
4/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: What I can figure out about what it does, it does well.

Cons: It is very nonintuitive and difficult to navigate.

Overall: The program is very difficult to navigate, and customer support is woefully insufficient. Telephone support used to be a phone call away, but now it is non-existent, but the price keeps going up.

Recommendations to other buyers: No.

Simplicity easy to use.

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Ease of use

Overall: Satisfied with the functions, many reports and data fields. Very extensive categories for reporting information.

Thank you for simplifying my job

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: That it is user friendly, I can track my employees, the reports make my job much easier,

Cons: The new pricing

Overall: I Have been an admin on Simplicity for over 2 years now, and the customer support, tools, and ease of use are amazing compared to the programs I have used over the past 20 years. THANK YOU

Best software we have used!

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Service, functionality, ease of use.

Overall: I could go on and on about the functionality and ease of use of this software, but I believe the best part is by far the customer support! We went thru a rather large data conversion and Simplicity had been there every step of the way! As we added a new client with special requirements, Simplicity was there to help us with that as well. We could not be happier with the softwares capability and the service and training offered. You will not be disappointed!!

Recommendations to other buyers: Pull the trigger now!! You won't be disappointed!

Excellent Site and User Friendly

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Comments: I find Simplicity to be very user friendly and easy to navigate. Customer Service is excellent and they respond very quickly.

Great customer service with ever expanding software.

Dec 12, 2016
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Simplicity has been a great program for our business needs. Whenever we have a question, the Simplicity team is quick to respond. When we need a more complicated fix they always offer to provide custom programming. The new releases are innovative and exciting to implement into our procedures.

Vendor Response

by SeikoSoft on January 03, 2017

Katrina, Thanks for taking the time to review our software. We are glad that you are enjoying the software. We will be reaching out to you to see why we scored only average in the Overall Quality and Features/Functionality sections. We want to make sure that we are 5 star quality in all sections.

True to its Name

Dec 12, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Simplicity is true to its name very user-friendly, easy to navigate and self-explanatory. Great system and we are happy with the overall product.

Excellent Service and Software

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We rely heavily on this software for updating, tracking and reporting. Our clients also enjoying having access to real-time updates.

We are very pleased with our decision with Simplicity for our collection software needs, but also because of the friendly and well-informed support we receive when questions arise.

Thank you for everything!

Great experience!

Dec 12, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: User-friendly, easy to learn

Cons: seems a little outdated as far as the look of it all

Overall: User-friendly has pretty much all the features I need. statement cycling could be improved on, but other than that great experience overall.

Recommendations to other buyers: the statement cycling options and features could be better, you have to get creative to create a system that really works for you

Simplicity Review

Dec 12, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Lots of fields for information. Customization. Lots of reports. Cost.

Cons: I wouldn't say there is much i don't like. If i have questions or a request, the help desk tries their best to accommodate.

Overall: Our collections department is small and simplicity has been a great upgrade for us. It has taken some time to navigate all of the features. I have made requests to the help desk for new features and reports and the help desk has been wonderful. My responses are answered timely.

Vendor Response

by SeikoSoft on January 03, 2017

Alivia, Thanks for taking the time to review our software and we are glad that you are enjoying Simplicity. We will be reaching out to you to see why we scored only average in the Overall Quality, Ease of Use, and Features/Functionality sections. We want to make sure that we are providing 5 star quality in all sections.

Good but a long way to go

Dec 12, 2016
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: not very expensive, seems like a good value for what is provided

Cons: lacks alot of features needed for collections in legal field

Overall: To be a collection software, Simplicity is lacking a lot of features and aspects that most legal collection practices need. While other software company's such as CollectMax offer everything needed and more plus a very simple and easy to use software, it comes with a large price. Simplicity doesn't tend to hold true to its name. At times I feel it isn't simple and easy to use. They seems to be adding more features as time has gone on but its still lacking the basic elementary functions a legal practice needs in order to use their software in streamline fashion. I hope over time they correct this. You get what you pay for and this software is an ok value for what you are given.

Recommendations to other buyers: maybe speak to actual attorneys offices to understand how legal practices collect on their funds and work with them to add features that best fit their needs and what they use on a daily basis

Vendor Response

by SeikoSoft on January 03, 2017

Natalie, Thanks so much for your recent review of our software. We will be reaching out to you regarding your comments to make sure you are well trained on all the software features. We have one of the most complete Legal Collection Sections of any of our competition. The software was written with the assistance of a Litigating collection attorney and automates the litigation process from A-Z on a single screen. Additionally we have more than 60 legal reports to let you know where every account is in the process. We want to make sure you are aware of these features and if there are areas that we are still lacking we are anxious to learn what those might be and how we can improve. Again, thanks for taking the time to submit a review.

Best Bang for your Buck!

Dec 12, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Helpful support, and ease of use

Cons: Collector notations, changes, and additions do not auto-save. Information is easily lost if not careful.

Overall: SimplicityCollect software is by far the best collection software available on the market. With unbeatable pricing, convenient training tools, and outstanding customer service... I recommend SimplicityCollect to all fellow agencies!

Simplicity.. A reasonable alternative to higher priced systems.

Dec 12, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Simplicity has been in use by us for over 2 years now. Overall functionality is very good. There are a few things that should be improved NOT at the customers expense that very important. These items are overlooked by the overall value and functionality of the product, however. I give a solid 4 stars for all categories because while not a perfect system it is very very useful to my organization.

Entry level with ability to grow

Jul 30, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: Not
Likely
Extremely
Likely

Pros: Very simple to use

Cons: Needs customization which cost programing

Overall: The product is an exceptional value. As a new agency it meets all of our needs. Very easy to use and explain to our customers. Great portal for debtors to pay and client to review accounts. Very pleased based on the price. You must understand that this product is basic and if you need alot of custom reports it will cost extra, but the company and support are willing to attempt anything for you.

Vendor Response

by SeikoSoft on January 03, 2017

Brian, Thanks for taking the time to post this review of our software and we are delighted that you are enjoying your Simplicity experience. We will be reaching out to you regarding your comment "...this product is basic...". We want to make sure you understand all of the automated and customizable features of the software that are far above basic and more importantly we want to understand your reasoning for thinking the software is basic. Thanks again for taking the time to review our software.

Great Product, Great Service, Great Price

May 28, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This product is great!. It does everything we need it to do, it is very cost effective, and their support is timely, polite, and you get to talk to an actual person. We couldn't be happier with this software! Huge savings with all the functionality of a "big box" software.

Vendor Response

by SeikoSoft on May 28, 2014

Thanks!

Awesome Product

May 28, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: You guys have an AWESOME product!

Simple

Jan 12, 2012
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Pros: The product is as the name implies, simple. We have had several agencies in our lives and not one time have we found a simple and economical program out there that didn't take weeks sometimes months to set up. and then there are the things that go wrong. I personally have not experienced this with this program at all. Fully recommend this program to any one

Cons: Down side is they are working on new and improved aspects that it does need but with the cost and the simplicity of it it is well worth the wait on the minor things. it could and is getting a good sales add on to it soon we hope. but not much to say bad yet at all.

Overall: Buy it its a simple decision excuse the pun.

Your program is amazing

Aug 17, 2011
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Pros: Great legal tracking, rich in traditional collection tools, online interface is easy to use.

Cons: No bad points that I can think of

Overall: Your program is amazing and I would recommend it to any collection attorney! Thank you.

Simplicity Software Rocks

Mar 15, 2010
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Simplicity Software is the perfect marriage between my legal tracking software, document generation software, financial tracking software, and my collection application. After the purchase, the company had me up and running within an hour. The support was excellent and the staff was friendly and knowledgeable. I would recommend Simplicity to anyone running a collection/litigation firm or a judgment recovery firm. These guys have thought of it all...

Cons: Didn't find out about the software sooner

Overall: Would definitely recommend this product to anyone.