WebAR

4.5 / 5 125 reviews

Who Uses This Software?

Collection Agencies, Collection Attorneys, First Party AR, Government, Health Care, Debt Buyers, Utilities, Utilities, Banking, Financial Services, Student Loans.


Average Ratings

125 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $375.00/month
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • InterProse
  • www.interprose.com
  • Founded 1996
  • United States

About WebAR

WebAR is a modern, web-based debt collection platform for collection agencies, attorneys, property managers, healthcare providers and government agencies. Enhance your ability to manage accounts, set up custom payment plans, and process payments in a cost-effective, highly efficient, intuitive platform. Automate processes. Integrate third party vendors. Comply with regulations. Customize user experiences. Maximize security. Connect Everything. Contact us today!


WebAR Features

  • ACH Payment Processing
  • Check Processing
  • Collections Management
  • Invoice Processing
  • Online Payment Processing
  • Overpayment Processing
  • Partial Payments
  • Receipt Management
  • Recurring Billing
  • Agency Management
  • Auto-Dialer
  • Automated Notices
  • Callback Scheduling
  • Client Management
  • Commission Management
  • Compliance Management
  • Contact Management
  • Credit Bureau Reporting
  • In-House Collections
  • Payment Plans
  • Transaction Management

WebAR Reviews

When it is working it is great, when it doesn't it is a nightmare.

Sep 06, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Extremely
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Pros: The automation when it is working properly.

Cons: Customer support. Just horrible. No follow up. When something breaks that was programmed to run automatically they expect you to know how to fix it. Well we have been running WebAr for 4 years and 95% of everything we use was set up during the initial implementation. I find it hard to believe that I am the only one who doesn't know how to reprogram features that were shown to us 4 years ago. The user guides are always out of date and incorrect. When they implement new features there is not enough information and you end up spending hours of time trying to figure out how it works.

WebAR is the most robust & impressive collection system I have ever used.

Aug 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It seems this system can be configured to do just about anything for A/R or debt collection management. I've been in the collection (1st and 3rd party) industry for 25 years. From a small agency to large 200 seat national agency; from buy here pay here lending to $50B bank - This is the finest system I have ever used. Furthermore, it's the finest system of any agency that I had to audit for the bank.

The automation capacity is amazing. It has functionality of which I haven't even scratched the surface.

Cons: A Con? No factor - there is no Con to this system. The only thing I can make a stretch in being a thing that I "like least" could be the set up time. But, if you're objective and are serious about getting the most out of the system - then this is not a factor for purchasing but a factor for planning and development. Because the time spent setting this thing up right on the front end - translates to time saved every day on things you no longer mess with because the system is doing it for you.

Vendor Response

by InterProse on August 25, 2017

Thank you, Mark! We are very proud of our software and thrilled that your trust in our product and team has been such a great experience for you!

Lifesaver!

Dec 08, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We are a Landlord/Tenant law firm collecting debt from tenants while in property and after they vacate. Discovering WebAR has been a lifesaving gift. The personnel is very easy to work with and are extremely helpful to guide us in structuring their software to meet our needs. Weekly meetings with review and training. Video tutorials as well. I highly recommend WebAR for all of your collection needs.

Webar software review

Dec 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Comments: this software is very functional and they are constantly upgrading to improve it. I have known Interprose for a long time and they are very helpful. I have made some foolish mistakes and they do not judge. The support is always trying to improve so that they can get to all companies with problems. The debtors can sign on our website and pay their debts online. We can also process credit cards immediately which is a big help. The software is very functional but hard to learn as I am still learning but once you learn it you will love it. This software is very efficient.

Great value & flexibility

Nov 23, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: flexibility, training, customizing, ease of use & price

Cons: missing some features since it was not designed for my market requiring development cost.

Overall: I've found 3rd party tools can be very limiting; however, I was immediately impressed with the flexibility of WebAR and the ease to customize. Also, the price was very reasonable for all the features and training included with the software.

Great Product Poor Execution

Nov 16, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Cheap, Mostly Reliable, some cool features that saves time.

Cons: Make sure you have all your questions answered before you finish with training. Customer support very slow. No user manual, no outside explanation for anything..when an updates come out no fallow up on features.

Overall: I have been running WebAr SB for over a year, this has been a great step up from what we had before. there customer Support is a bit lacking, seem to take several hours to get anyone to respond than takes several time to explain the issue. They seem like a great company just very overwhelmed. Also there is no extra help, if you have a questions you still have to go through the same support channel.

Recommendations to other buyers: Great software! Just wish there were some online manual or some place to get basic information.

Vendor Response

by InterProse on November 16, 2016

Jason, Thank you for taking the time to review our software and our support. We take our customer feedback seriously. I personally take it seriously. I have been working on utilizing new and more software to help my support department answer customer issues quicker and with more detailed information. We are in BETA right now with this enhanced support experience. We plan on going live with it on Jan. 1st 2017. I believe you will find our new and enhanced support very pleasing. It is not just one channel as you mentioned in your feedback but will incorporate many channels for our customers. Including online access to your tickets as well as potentially a knowledge base, Q&A, and a community for our customers to respond on ideas and issues. There are other things as well but we have not tested them yet. Which include Live online chat from the application. If you have further feedback or concerns please reach out to support. Thanks Again, Tim Monahan Director of Software Support

SIMPLE USE

Nov 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: MAKES FINDING ACCOUNTS EASY AND LOVE HOW REPORTS CAN EASILY BE OBTAINED.

Overall: A WONDERFUL SOFTWARE TO USE, MADE EASY AND WORKS WELL WITH OUR BUSINESS MODEL.
SIMPLE TO UNDERSTAND AND NAVIGATE.

review of WebAR usage

Nov 16, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support

Comments: I used WebAR but was not pleased with the software because it was not Mac compatible. These days, if your software doesn't run on a Mac, then I don't have much use for it.

Vendor Response

by InterProse on November 16, 2016

Emily, Thank you so much for your feedback. But I am a little confused by your comments. Our software is a Web Based application and it works on all OS's and in all modern Web Browsers. A large portion of our customers use Mac's. If you have any further feedback or concerns please reach out To Support. Tim Monahan Director of software support

WebAR user review

Nov 16, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: User friendly and ease of Worklist and data movement

Cons: System Reports and dashboards need work.

Overall: We were forced into changing software providers due to unforeseen circumstances and had to make a decision fast. We reviewed several options vi phone calls and web demos and chose to go with WebAR. The implementations team worked with our Company to ensure Our WebAR fit our needs. They continued to work closely with us through conversion/upload of prior data and all aspects of implementation. We have found WebAR to be versatile as well as user friendly. If I had any criticism it would be regarding their Canned Reports and Dashboards. In my opinion, basic reports and dashboard information should be addressed, revised and made available asap.

Recommendations to other buyers: Overall we are pleased with our choice.

Vendor Response

by InterProse on November 16, 2016

Chris, Thank you so much for your feedback. We value our customers feedback the most. We do have a basic set of canned reports. However we do have a robust suite of reporting tools. Like SQL report builder, WebAR Analytics, and recently enhanced our standard report builder. With thease tools the end user should be able to create any report they dream of. If the customer doesn't have time to build the reports them self's we do offer our services in creating any report you can imagine. The dashboards are a recent addition to WebAR. We are currently developing more dashboards including client dashboards. With the WebAR Analytics tool customers will be able to create there own dashboards in the future. If you have any current reporting needs please feel free to reach out to support and we will be able to help you. Thank you, Tim Monahan Director Software Support

Great software for our small business!

Nov 16, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: WebAR forever changed our daily functions! Payment processing and record keeping has been simplified and is much more efficient. We have not had many issues requiring technical support but when we have they have been quick to respond and resolve.

Attorney use for collections

Nov 16, 2016
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to select a path of how we want every file handled. It does the work for us.

Cons: Only half of the perks work. You have to manually do the other half.

Overall: There are many functions that can only be used half way. Its like having peanut butter and no jelly in the house. I think that if you are going to say you have a capability then you should have it all the way. Examples.... You can write a check to your client but not your company for the commissions. You can keep a running trust account but have no way of balancing to the bank. But advertise full trust accounting. Admin can change the top of an account but others can not see the changes made. You can make 100's of letters batch up but have no way of printing them all at once. I was told by support to hire an outsource company. You have wonderful support but by e-mail only. Some things can not be explain in an e-mail. I have spent 50 emails explaining something that can take up to 5 minutes on a phone call. Spreaders can spread up to 6 buckets on the screen but will only spread 2 buckets when you take a payment. Just a lot of peanut butter with no jelly in the house. Overall the product has made a great impact on this office.

Recommendations to other buyers: If your going to target attorney's then you need to know that attorney's can be barred by not having a good trust accounting. The trust accounting lacks the ability of keeping an attorney barred. I have to keep up the accounting half way in Web A/R then again in another software. Also, I can not export what is in the Web A/R accounting. I have to manually key it elsewhere.

Best Deal on the Market

Nov 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: This is the best software available on the market, period. Add in the excellent price and it is a no-brainer!

BEST COLLLECTION SOFTWARE

Nov 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: EASE OF USE

Cons: NOTHING

Overall: WE HAVE BEEN USING WEBAR FOR OVER TWO YEARS AND THE SOFTWARE HAS EXCEEDED ALL OUR EXPECTATIONS, WE WOOKED WITH MANY OTHER PLATFORMS AND FOR EASE OF USING THERE IS NO BETTER SOFTWARE ON THE MARKET THEN WEBAR

Recommendations to other buyers: EXTREMELY USER FRIENDLY

WebAr Small Business

Nov 16, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Very Robust. Kyle is Amazing. Will take time to implement but worth it. This process is not to be taken lightly but will be well worth the effort

WebAR Review

Jun 10, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Has all the features the collectors need to collect debts.

Cons: The dashboard could use work, we haven't gotten proper totals from the get go.

Overall: The experience with the implementation team was great, however after implementation we were switched over to customer support and those folks need some classes on how to win friends and influence people. Typical IT support group, act like your bothering them when you ask a question or reply in a way that implies you are stupid because you didn't know how to do something.

Very Robust and feature rich software!

Jun 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been incredibly impressed with the number of features that WebAR offers. It became apparent very early that we will be saving a lot of time and hopefully money with how we will be able to automate the way we do a lot of our processes.
I am very impressed with the customer service and the training. Kyle and Ben are great guys to work with. Kyle is an excellent trainer who works hard to make sure the training and implementation is very thorough. Ben is very fair in working with a company to get everything setup and established with WebAR. I look forward to many years of a great partnership with WebAR!

Terrible

Apr 14, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: I could not be any more disgusted with this company and some of their employees. First off, what we saw in the demo was NOT active after we signed their contract and we were told we would have to "upgrade". Their President Matthew apparently does not care about his customers or his reviews, more of a "do what you want, we don't care" mentality. Their tech agent Kyle Nelson is unprofessional and takes most concerns and complaints as a joke. Their software works when they want it to work and we had issue after issue. Their software is not user friendly and in my opinion is not collection friendly. More than 70% of the time we had issues logging in, setting up clients and never had the ability to run reports. Buyers Beware, they will make you feel like you and only you matter until you sign the agreement. I would never recommend these people to anyone.

Vendor Response

by InterProse on September 20, 2016

As President of InterProse I would like to personally address Mr. Davis' comments. The InterProse team is professional, caring and focused on our client's success. A review of other Capterra Reviews suggests our customers agree, and that WebAR is a world-class product. We are always happy to share references with prospective customers to address questions about our approach to engaging customers in their successful implementation of the software as well as their overall business success. With twenty+ years of experience in this industry, our team goes the extra mile to advise and guide each customer in the use of WebAR with the goal of maximizing their results. If there were an event where we were in breach of a mutually agreed upon contract, I would gladly refund every dollar paid. In the case of Mr. Davis' interaction with us, such was not the case. If you have questions about this review, our product or our team, feel free to contact me directly at matthew.hill@interprose.com.

Great software and customer service!

Apr 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The changes and upgrades made recently have made me love WebAR even more. Thank you for always being so friendly and for making a great product!

Fully featured, easy to use and customize

Apr 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: More features that automate what are typically manual tasks is a huge efficiency boost to our organization.
Easy to customize and tailor to your business needs.
Minimal training required for agents to become productive
Most fully featured Web Access Payment Portal of any system we've seen. Client access tools and dashboard performance reporting is a top selling point for our business.

Easy To Use

Apr 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: WebAR is the only debt collection application I have used and it is so easy. It is like second nature to use. InterProse support is always there to help if I get stuck.

We've used the software for about 5 years.

Apr 14, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: Sometimes, help requests via email are delayed in getting a response. Although I get a notice telling me how they will be ranked by severity (most severe get attention first), I don't actually get a notice that indicates how WebAR ranked them. That being said, when I call or email my account manager, I get an immediate response. Also, WebAR is one of the few service providers that we work with whose President is always available to assist a customer.

Love this software!

Apr 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been very happy with this company and the services provided. They have great customer service, and it is simple to use. Thank you!!

Great office tool

Apr 14, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: A great convenience for our patients in order to pay their bills. Easy to use and great customer service.

Great Product

Apr 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have worked with the same two people since the very beginning and they have been very helpful. They kept me updated through the process of getting set-up and made sure I was trained very well before they let me work on my own. The whole team has been great to deal with and the software is amazing! They are constantly working on how to make it better and easier and if you have any recommendations they love the input.

Great product!

Apr 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are a small agency and implementing this software improved efficiency of our day to day business 100-fold. We have very rarely had any downtime or troubleshooting issues but when we have support has always been very quick and thorough. I highly recommend Interprose WebAR.

overall

Apr 14, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: If it were not for Ben and Kyle at Interprose, we would be like fish out of water.

We are running two companies off the same software infrastructure and it was these guys who enabled it.

Great product, very easy to use and cutting edge.

Thanks for the vision, Matt.

Regards,

Leon Bascome
MoonGate Insurance Group

Bermuda

Good

Apr 13, 2015
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: It just at so much time to get it all set up and done.

Great Software

Apr 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The staff at Interprose has put together an excellent application.

The software is great.

Apr 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We love our patients have options on making their payments. It's easy for them and us!
Everyone is so helpful and eager to help.

Great Product!

Apr 13, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've been collecting for 11 years. Our office has been using the system for 2.5 months and it is a very solid product, easy to navigate and user friendly. Interprose technical support has been awesome. They are A#1!!!!!

Easy to catch on to

Apr 13, 2015
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Like the ability to customize the screens for each individual person.

Once I got the hang of WebAR I thought it was an easy program too use.

Apr 13, 2015
3/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Bundling accounts is simple & fast. Finding the info on accounts is easy once you know where to search for certain info at.

EASY TO USE

Apr 13, 2015
3/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: It's very user friendly and easy to work around. All the information you need is easily accessible. If you need to make changes its no issue at all. The customer service is excellent and responds quickly to any issues to make sure we get them fixed and we are able to do our work more efficiently. The header content has the most important information that we need, such as dates, outstanding balances, reason for debt. Overall WebAR deserves two thumbs up.

real time status

Apr 13, 2015
3/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Comments: I really like that you can see debtors accounts in real time after they have made a payment and you can see the correct balance right away

user friendly

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: available 24 hours even on weekends. User friendly tool.

Great record keeping tool

Apr 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I number crunch every day and reconciling multiple accounts in various systems can be cumbersome. The portal saves me hassle and headache with its reporting features and historical data. Interprose is a great partner to our company.

The Star of the Show

Apr 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I'm a veteran in this business and this product is a must have. Secure, simple and effective. Let's me resolve debt in a few key strokes. I's be lost without it!

Second to None

Apr 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I spent years training new hires and currently handle a growing department of consumer collectors. This product is the one thing everyone grasps without issue. Designed to get the job done the right way the first time.

Money Maker

Apr 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've been in sales for the last 10+ years and this product is the highlight of my presentations. Prospects become clients, clients refer new clients because of it. It's a well oiled machine.

Best in the Business

Apr 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I currently train all new hires and covering the portal is the easiest part of the process. Designed for our industry, no hassle, simple to use. 24/7 access for our debtors with no downtime-thank you Interprose!

WebAR Debt Collection Platform

Apr 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: WebAR is a great debt collection platform with advanced features my company would not have access to if we had to purchase a system which ran in-house. Being web based is a huge financial win since none of the normal maintenance of an on-site system requires!

Technology that works

Apr 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am impatient and like quick results. Our portal makes it happen. Working volume is what gets me paid and, with a few clicks, I can resolve accounts without issue. Thank you Interprose!

A Word from a Satisfied Customer

Apr 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I'm a collection veteran who likes to keep it simple. The portal allows me to do so. Transactions are easy to process and make me a more effective specialist.

Priceless

Apr 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been in the industry for 30+ years and am impressed with the simplicity of this product. With a few keystrokes and a click of a button, payment is secured and an account resolved.
Makes my job much easier.

Thank You Interprose!!

Apr 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Finally a product that is straight forward and user friendly. No hassle, no down time, no worries.
A collector's dream!!

Works Like A Charm

Apr 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I am not terribly computer savvy and the portal makes my life easy. Little training is needed to get the hang of it. Dependable product that caters to people in our industry.

Excellent

Apr 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Have made numerous modifications to help with our unique needs.

Way better than what we were using!

Apr 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Its very easy to use but very powerful! Awesome!

solid platform, manages a high work load of data with multiple users

Apr 08, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: software is extremely adept at managing multiple inbound streams of information from different users.

Great Product

Apr 08, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Great software, the training was great and customer service is good too

website review

Apr 08, 2015
3/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: I use the website to take debtor payments. The site is streamlined and easy to move around. Font could be a little bigger but for the most part it rarely goes down which is important.

So easy to use

Apr 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Since we have made the switch to Webar my work day seems to fly by. I get a lot more accomplished than before. Everything is so easy to use. If you need something fixed in the system my bosses go to the Webar staff and its fixed in a timely manor. I really enjoy the Webar system.

Customer Service

Apr 08, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Any time i have an issue Tim answers the phone and greets me warmly as if we are old friends. He never makes me feel like an idiot when I make a mistake.

Great!

Apr 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Awesome, Great People. Affordable.

Website Review

Apr 08, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I can't believe how seamless and easy to use this website interface has been. It's usually such a headache to deal with websites of this nature. But, not this time. Replace your confusion and stress with a simple and easy-to-use website that saves time and energy. Not to mention, the customer service was outstanding.

IT REVIEW

Apr 08, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Tim
He is always so nice to me when i call. He is such a nice young man.

IT REVIEW

Apr 08, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Customer Service is always nice and cooperative with me.

INSURANCE BILLER

Apr 07, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I'M PLEASED WITH THE PRODUCT.

the portal is amazing and the IT department is wonderful

Apr 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: WE LOVE THE PORTAL AND THE IT DEPARTMENT IS GREAT !!

WebAR Rocks

Apr 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Best collections software I have ever used. I have been doing collections for 11 years. WebAR has cut my work by 2/3rds I collect more and get larger commissions for 1/3rd of the work.

Best Company we have ever done business with.

Apr 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Best Company we have ever done business with. Support is top notch, even the sales staff are very knowledgeable on there software. Great group to work with, they genuinely care. A+++++

Excellent !!

Apr 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Makes processing payments quick and easy

WebAR Best Debt Collection Software

Apr 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: WebAR is user friendly and easy to use. The Best Debt Collection I have ever used.

ADMINISTRATION

Apr 06, 2015
3/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Comments: DIFFICULT AT TIMES

BEST IN THE BUSINESS

Apr 03, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to train others to use , simple and effective, which makes my job easier. Thank you Interprose

Excellent!

Apr 03, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Every time I use interprose it is a very positive experience. I love how user friendly it is. Its great that I can pull past information for recollections.

Great product

Apr 03, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use, very customer friendly. 24/7 access is great.

Amazing Product

Apr 03, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This product is awesome! The simplicity is outstanding!

Interprose Rules!!

Apr 03, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great resource for our type of work...User friendly product. I would highly recommend this service to others.

Interprose Rocks

Apr 03, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great product!! Everything I need is right there at the click of a button!!

Webar Review

Apr 03, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The webar software is user friendly which makes everything an ease to running reports or getting detailed information. Also, if there is any questions or concerns the customer service is there and provides great assistance to help you.

Great Software & Great Team To Work With.

Apr 03, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Software is top notch, and these are the guys you NEED to know.

Its been a learning experience.

Apr 01, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Its user friendly the only thing its a little bit slow when switching from one account to another.

WebAR software experiences

Apr 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: There are many pro¿s about the WebAR software experiences, but my favorite are the user friendly options that are provided. It¿s easy to navigate thru the menu options which allows me to run reports and provide detailed information to my staff which ultimately makes us more efficient. My overall impression has been remarkable, the software has provided our company with tools that we cannot seem to do with out. I continue to be impressed with all the upgrades they have made because I know that their number one priority are there clients.

Don't settle for anything other than InterProse

Apr 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been working with the guys at InterProse for going on 4 years now and I would recommend them to anyone. Top notch products and customer service that is second to none.

WebAr

Apr 01, 2015
3/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: Setting up the system was challenging. Months later I'm finding errors we made while doing the initial set up and I expect I will find more down the road.

I found some areas of the software to be confusing and other parts to be fairly easy.

I'm looking forward to going live so I can get hands on and become more familiar with the software.

Interprose as a company.

Apr 01, 2015
4/5
Overall
1 / 5
Ease of Use
4 / 5
Customer Support

Comments: I personally have not had hands on with WebAR..our IT department, collection manager and our collectors have. Our collectors feel it is most certainly an advanced product.
They are looking so forward and waiting patiently to go live.
I have spoken to Tim Monahan and Kyle Nelson and found them to be very patient and helpful in getting us through this conversion process.

Excellent

Apr 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Interprose is very simple which is great!

Quick and easy software once you get used to it

Apr 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very helpful and fast when it comes to needing help

Easy to use

Apr 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: i have used this for at least 3 years now and i find this very easy and great to find the pages i need, training other on it is also easy.

This is a pretty good software doesnt go down that much

Apr 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Its very user friendly and doesn't go down that often, sometimes run but other than that its good to go.

Interprose is very efficent.

Apr 01, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: The pro's of interprose are that everything is easy to navigate and the important information is easy to find. The con's of interprose is that our account numbers don't always match what the insurance providers show.

Our experience with the WebAR team and the software has been phenomenal!

Apr 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using WebAR for almost 3 years now and have had only a handful of down times. The team is very quick to help with any issues and give a time frame to complete any requests.

The system is very customizable and with most options we are able to make changes on our own.

The payment system and reporting is very detailed and it is quick and easy to walk through setting up any reports we need.

WebAR is very efficient for our team and has helped us keep our labor cost down while taking on new clients every month.

Great product with great service

Apr 01, 2015
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: The staff is always willing to assist in changes and requests. They are a great help.

Best Debt Collection Software EVER.

Mar 31, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: WebAR is the Best Debt Collection Software I have ever used. I have been in the collections industry for 9 years. Hands down the best.

The Great Interprose Team

Mar 30, 2015
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: This is very user friendly software. Very affordable since it is cloud based no extra fees. The only con I have is that we did not use Interprose sooner. They are a very smart team as the software can be costumed to fit individual Company needs.

Good Product and Easy to Use

Mar 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This user-friendly product comes with an excellent support team. They are always willing to go above and beyond to try and make the product work for you and your company. Very professional.

Great Customer Service & Good Product

Mar 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The product was very easy to use. The customer service representatives were friendly and always there for us.

On the whole very good and easy o use

Mar 29, 2015
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: The product works well and fulfills our needs
The biggest complaint is there is no testing environment that we can use, so any changes are live

User friendly system

Mar 27, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Reliable product, great selling point with prospects, keeps current clients happy and makes them self sufficient. Would recommend to others in the business.

Interprose Review

Mar 27, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been doing business with Interprose for several years now and are quite satisfied with their product and service. Many other companies have tried to convince us that their product is much better but after seeing the Interprose Product they step back and admit they can't compete wiht it. The Interprose Product is Second to None.

Finally, Something that works!

Mar 27, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to Use.
User Intuitive.
Efficient.
Clear.
Clean.

I've worked with Interprose for almost 10 years now and it more than exceeds our expectations.

Mar 27, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We really like how adaptable the software is and the willingness of Interprose to help with our needs. I can't say enough about he staff and how hard they work. If you are looking for a top notch ARM software look no further.

We have been using the virtual collector software and it has been a terrific soluton for our company

Mar 27, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have enjoyed our partnership with Matthew and the team at Interprose

Easy and friendly to use

Mar 24, 2015
1/5
Overall
1 / 5
Ease of Use
1 / 5
Customer Support

Comments: Overall, InterProse is a great cloud base collection software. It's user-friendly and the screens are easy to read. As for customer service, these guys top the cake. They are patient and extremely accommodating as to when training takes place or any other needs that arise.

Great services at a great price

Mar 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Friendly from day one and always available. Great software which does everything you need and more at a great price. Highly recommend.

Customer Centered Business

Mar 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: When working with WebAR/Interpose, it has been extremely easy for us to be able to get a hold of the customer service. When we have an issue, they are right on the ball trying to fix it as soon as they can. If we have suggestions or little things that we feel will make the website more friendly to our process, they are always willing to look into it and see what they can do to help!

User Friendly

Mar 24, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: WebAr is user friendly and customizable to meet each collectors needs. The payment process is easy, for taking one payment or setting up multiple payments, or making changes to existing payments. As a collector, it helps me get my daily tasks done fast efficiently.

good, solid product

Mar 24, 2015
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: Works consistently. I've had issues reviewing log files and changing some parameters

Great System

Mar 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy Integration
Expert Support Team
Great Customer Service