# Sifter Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Sifter Software - reviews, pricing plans, popular comparisons to other Bug Tracking products and more. Source: https://www.capterra.com/p/94628/Sifter --- # Sifter Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Sifter ## What is Sifter? Sifter is a simple bug and issue tracker for teams that want their non-technical team members to help with issue tracking. By focusing on ease-of-use, Sifter helps decrease friction and increase participation leading to more bugs found, logged, and fixed. ## What is Sifter used for? [Bug Tracking](https://www.capterra.com/bug-tracking-software/)[Issue Tracking](https://www.capterra.com/issue-tracking-software/) Top alternative Featured Overall rating Based on 19 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sifter?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.sifterapp.com/&name=Sifter) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sifter 4.9 (19) VS. [4.4 (15,328)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting Price $29 Per User, Per Month Starting Price $7.91 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (19) Ease Of Use 4.1 (14,371) Value For Money 4.7 (3) Value For Money 4.3 (9,776) Customer Service 5.0 (17) Customer Service 4.2 (9,532) ## Sifter alternatives [4.5 (764)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.5 (859)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (2,905)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars Highest Rated [4.5 (3,411)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/94628/Sifter/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Escalation System alerts about the need to escalate an issue or request Assignment Management Assign issues and tasks based on availability or required skills Audit Trail A record of all activities within the system, including user access, changes made, etc. Backlog Management The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Issue Auditing Inspecting the issue resolution process for compliance with related systems and regulatory guidelines Sifter 12 features System alerts about the need to escalate an issue or request Assign issues and tasks based on availability or required skills A record of all activities within the system, including user access, changes made, etc. The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. Assembly of graphs and charts for visualizing and tracking statistics/metrics Inspecting the issue resolution process for compliance with related systems and regulatory guidelines Identify and respond to unexpected problems or failures (ie. "negative events") Record and follow the progress of every issue Plan and coordinate all the resources, costs and time needed to execute assignments Create, manage and track all task activities and progression Track, manage, or resolve user requests and IT incidents/issues Create, design and manage workflows for repetitive tasks Features 4.8 (4) 4.8 Based on 4 reviews ## Pricing Value for money 4.7 (3) Free Trial Basic $29.00 Per User,Per Month Value for money 4.7 (3) 4.7 Based on 3 reviews ## Support, customer service and training options Customer Service 5.0 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (17) 5.0 Based on 17 reviews ## User reviews Overall rating 4.9 Based on 19 reviews Filter by rating 5(17) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Jeffrey F. CEO / President Health, Wellness and Fitness ### "Great tool for project management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 December 6, 2019 Love the tool and use it often. Have not seen anything better in the marketplace. Pros Easy to use, communicate, and update progress on line with a few or many individuals. Invaluable tool in making a multifaceted project more manageable. Cons Would love to see some additional graphical interfaces and timelines. Maybe add a GANNT feature or a timeline chart. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Steve J. Marketing Manager Marketing and Advertising ### "A super easy ticketing system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 30, 2019 Pros This was amazing for our small creative agency to ticket projects and keep track of them. Cons Signing up and testing out the platform was not intuitive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DJ Dr. Janice P. CEO ### "Bug tracking and tech project management made simple" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 7, 2017 I've been using Sifter for years to keep track of very complex software projects and expect to be a customer for life. Pros Simple, simple, simple. No matter what you title an issue, you can search easily by any word or phrase in the entry. Assignment (and reassignment) is a matter of just selecting the name, and you can reorder priorities without complicated explanations. Issues can be linked so similar issues can be more easily approached.But most of all, I love the simplicity. And the monthly cost is amazingly low... Cons There's nothing I don't like. There could be fancier add-ons, but I would just be paying for things I don't need. Sifter is simple and direct, exactly the way a minimalist tech or non-tech needs to communicate with a tech, beginner or pro. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SL Steve L. IT Manager Retail ### "Tried and True Bug Tracking Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 5, 2017 I've used Sifter for the last 6 years. We'll sometimes explore other options, but always come back to Sifter because of its ease-of-use and simplicity for both the person logging the issue as well as the person resolving the issue. Every time an update is made to the issue, the relevant individuals are notified via email. If you want to issue a call-out to someone, you include their name with the @ symbol in the message, and they also get notified. Enter a subject and a description when you log the issue, and Sifter takes care of the rest. I also like that Sifter host the software--it doesn't require a server installation maintained by me. Pros Simplicity! Cons Not a whole lot of changes to the product over the years. The home page has the same image that has been there forever. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JJ Jordan J. Designer/Developer ### "No More Bugs Falling Through Cracks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 28, 2015 Before using Sifter, we had a haphazard process of emailing bugs from clients, and trying to track them in a spreadsheet. You can probably tell how terrible that was. Everyone along the process is happy with Sifter. Project managers are happy with how easy it is to create issues, and how easily they can see what the status is. Our developers love it because of the centralized location of all issues, and it lets us integrate with our favorite tools like Github! I should also mention the ridiculously high level of customer service we've received from the team. We never wonder if this is the right peice of software. No longer do bugs fall through the cracks of nested email threads. Sifter keeps everything tidy and everyone being friends! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KR Kyle R. CEO ### "Simple, beautiful issue tracking" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 1, 2015 I've been using Sifter for over three years, and it's something my team and I rely on every day to keep track of issues with our SaaS product. The UI is clean and uncluttered, and it's easy to create tickets, categorize and assign them, change their status, move them to a milestone and basically keep them organized. The API allows our Beanstalk account to integrate with Sifter, so issues are synced with code changes in our repository. The only thing I wish is that you could check off issues and change their status/milestone/category/assignee at once, which they assure me is on their product roadmap. Finally, the customer support is incredible. Any time I've needed to contact support over the years (which wasn't often because the product is solid), I've had service that is above-and-beyond what I expected in terms of speed, friendliness and helpfulness. Without the clunkiness and complexity that plague other bug trackers, Sifter is perfect for development teams that want a simple, elegant solution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JT James T. Project Manager ### "The best app for Issue Tracking, Quality Assurance, and Task management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 16, 2015 Sifter is an incredibly valuable tool for my company. We use it for everything from basic task management to quality assurance testing. Our developers, designers, and project management teams love it. The app is well thought out from top to bottom. I've been using it for 3 years now and have nothing but good things to say about it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kurai M. Business Analyst ### "Brilliant" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 24, 2014 I love using Sifter. It allows me to manage and organize myself around the issues I need to do. The simplicity and ease of use of this application is wonderful. Issues don't get clustered in a hard to read format. Search and filtering of issues is excellent. I also love the daily summary report which shows me the work I did the previous day. Also of value to me is how I can track the history of an issue and all the train of thought that is attached to an issue. I totally love this application because it's so relevant and yet simple to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BP Ben P. Lead Quality Assurance Analyst ### "Excellent design, pleasant to use, incredible customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 30, 2014 Highly recommended. Beautiful product, created very intentionally to be simple and without feature bloat. Excellent for small and medium sized teams. Pros: - Excellent design, making it pleasant to use; compare screenshots of Sifter to those of Jira or YouTrack and you'll see what I mean. - Excellent for a small team that needs core issue tracking features and no clutter - Intentional product decisions that force you to have good practices --> Example: they only send email notifications you when you REALLY need them, ensuring that you don't start to ignore Sifter emails --> Example: you can't add a custom status such as "On Hold" or "Pending". This forces you to talk to your team and figure out what to do with a tricky issue. You can't cop out. - Customer support is the best I've ever had. The founder, Garrett, will personally respond with a thoughtful message within minutes or an hour at most. Absolutely phenomenal. Sometimes he'll even implement your suggestion instantaneously! Cons: - As your team grows, you may find that you want more complex and messy features, such as tagging, ordering issues by exact rank rather than priority level, integration with a build server, custom email notifications, integration with a screen shot capture, integration with project management software, grouping issues into releases (without creating a whole new project for them), etc. However, Garrett is constantly working on making the product flexible while still dead simple. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Adrian S. CTO ### "Simple, hassle free, ticket tracking" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 28, 2014 Sifter is simple ticket tracking. And I use simple in a good way, because honestly why would you want it to be complicated. Complicated is hassle. and Hassle is bad. We use sifter to effectively manage your development tickets. We can assign them easily to different members, and easily have multiple people contribute to the discussion. This allows the team to spend most of their time developing and not managing the ticket system, which is great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/94628/Sifter/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)