Secure Instant Payments

Online Payment Software

5 / 5 23 reviews

Who Uses This Software?

We accept debit/credit NACHA files, allow users & admins to set up single and recurring payments. We create customized event registration & payment web links. Swipe cards using a virtual terminal.


Average Ratings

23 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Support
    Business Hours

Vendor Details

  • Secure Instant Payments
  • instantpayments.com
  • Founded 2006
  • United States

About This Software

Our mission is to create secure, dependable and user friendly payment processing solutions that are customized to each individuals client's needs.


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Features Checklist

  • ACH Check Transactions
  • Debit Card Support
  • Gift Card Management
  • Online Payments
  • POS Transactions
  • Receipt Printing
  • Recurring Billing
  • Signature Capture

Product Reviews

jamie reeves

Mar 27, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: so far its been a pretty easy and reliable program!

Secure Instant Payments Review

Mar 25, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The customer service is great, couldn't be better. Payments made one day do not appear on our administrative site until the next day or later. I would like to see payments made appear immediately to us.

Great

Mar 25, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been with instant payments for a long time. They have been great to work with. When we have a question they are available to answer it.

Works great

Mar 24, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I really enjoy using Instant Payments. It has made our business much easier. The staff at Instant payments is always willing to help.

Simple and easy to use

Mar 24, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using Instant Payments for a little over a year now and I have been very pleased with this company. Making payments is easy and fast. I usually run about 15 payments each month and the process is quick and simple.

A+ Payment Processor

Mar 21, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Web-based credit card / bank account payments couldn't be easier. We use InstantPayments to process one-time and recurring payments for school lunch and other student fees. Allowing patrons to handle their own payments helps reduce the time consuming collection of cash and checks. Great service and an agile responsive staff.

Overall

Mar 21, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been very pleased with the service provided for our tenants. Tenants have expressed how easy it is to sign up for auto pay. I have also had several tenants express how helpful the customer services was when they needed help. As for the management company it has been great. ACH has been a big bonus for our tenants. We have been able to set up link for each property so we can track how much comes in to each one. Big improvement over the last company that processed credit card payments for us.

TRU Taekwondo Center

Mar 21, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great service! I would recommend this service to anyone!

Exceptional Company

Mar 21, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have always been very impressed with the customer service that we get and the willingness to make little changes to the program when the need arises. Everyone is always very friendly and I appreciate the service that we get.

Secure Instant Payments

Mar 10, 2014
5/5
Overall

Comments: We are very pleased with the product and service we receive from secure instant payments. Their team has been so helpful in setting up our payment websites and they go out of their way to answer our questions or problems we may have. I have used their product on many occasions from setting up our tax payment system to online payments for events that my happen only once or twice a year. Thanks to Nancy and her team for a great job! I will continue to use this service for a long time to come!

Small operation equals personal touch

Feb 26, 2014
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: We use instant payments as well as a large bank for credit card processing. We enjoy the flexability and personal touch dealing with a local company like SIP. However, the online tools are not as easy to look at or navigate as the large bank website.

Secure Instant Payments Review

Feb 24, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: It has been great to have a feature rich and affordable solution to our online payment needs. Data import is quick and easily done in three steps such as identify the file, upload and import. When needed, the assistance has been dependable and efficient. I feel safe in have SIP transfer our funds. They are a great partner in finding a solution to our needs.

Court Use of Secure Instant Payments

Feb 21, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have found Secure Instant Payments a great program for our court. The city went on it but did not include the court at first because it did allow the defendant to pay on-line thru the court website and that is what was being printed on the tickets. The court had there own vendor to do that. Secure instant payment continued to work with me on this and was willing to work with the Adminstrative Office of the Court. We finally jumped all the right hoops thanks to Secure Instant Payments. This allowed them to pay on-line and the fee charged was less than half what was being charged or would be charged to the defendant. We did not have to worry about the credit card fees being collected as they took care of that. It simplified our process so much and it makes the accounting easier for the court clerk as well as the treasurer. We have the reports needed to verify the information needed. Customer Service has been nothing but excellent. They are always so willing to help and give us the assistance we need when we call and make the adjustments we need. There are only too things that could make it better and that is if the court would link it so the payments automatically were entered on the case so we did not have to go in and enter and close but that is not critical as I find I can close as I enter the payment and take care of all the paperwork at the same time. The other is if the city could afford to get a scanner so that all cards can be scanned rather than manually entered. Those cons have nothing to do with the Secure Instant Payments. It has been a joy to work with them and I find the product very useable and affordable.

Community Solutions & Sales

Feb 17, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Secure Instant Payments is an excellent company that provides online payment solutions for our homeowner's association members and tenants in the communities we serve along the Wasatch Front. Nancy Sjostrom and her staff have provided a high level of customer service to our employees and customers and I would strongly recommend Secure Instant Payments to other business owners.
Jeff G. Wheeler, V.P. Real Estate Sales & Marketing/Owner
Community Solutions & Sales

Instant payment for Watsonville mortagage

Feb 14, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: It's taken me a while to figure out my way around this website, but I think I have a pretty good handle on it now. One thing I wish was easier to do was to have a print friendly version for some of the reports that you offer.

I would like to sing the praises of Brandon Cowley, he is the person who generally helps me, and he has been wonderful to work with!

We LOVE Instant Payments!

Feb 12, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love the revisions that have been made to the instant payment site. Its very easy to use, and I like how the buttons light up now when you select one. I've always found it to be very user friendly. I'm trying to get every customer switched over to use this system. I would also like to say how very much I love the customer service we receive from instant payments. Nancy and Brandon always make every effort to make sure that things go smooth for us. We really appreciate all that they do.

Account Manager

Feb 11, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This product is wonderful for our company. It is very easy and simple to use. I also want to say that Nancy and Brandon are the greatest!! Whenever I have a problem, it is solved within minutes. I feel very comfortable with your product and terrific staff.

Online payments

Feb 11, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our online student lunch payments have exploded since we decided to make it free to the parents and pick up the fee ourselves. its easy to sign up and make payments. The customer service is great to work with when ever we have a problem with any software or reports they get on it immediately and fix the issue.

All about the attitude!

Feb 11, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros: Great attitude from all staff, product is easy to use, lots of customization to choose from. Live person always answers(During business hours) to answer your questions, the people who answer the phone actually knows what they are doing(HUGE PLUS!) Very reasonable prices, stats and reports are very handy. Nancy is Awesome!!! Love the system.
Cons: They don't answer their phone when I have questions at 2am... Very disturbing... OK maybe it's not so bad...

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Feb 11, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I highly recommend your product whenever asked. Customer Service is terrific!! Have had no complaints from users.

Overall, great software

Feb 11, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Secure Instant Payments is very easy to use. The web site is easy to navigate, reports are easily generated and customizable. Customer service is second to none. Staff is always very friendly, helpful and accommodating.

Services

Feb 11, 2014
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have always had great customer service from Nancy, she is on top of it!

Religious Studies Conference

Dec 10, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This was the first time I had ever used an on-line event payment/registration system. It truly made me life much easier and made the event run much smoother. The entire system was much easier to use than I would have imagined. Nancy was a life-saver and was always available when I needed her to help me with reports, etc. Her customer service was the tops. I will definitely use this service in the future.