Payroll Software News Article

Dresser & Associates Increases Communication with Customers to Enhance Services
05/07/2009

Dresser & Associates launches several initiatives to increase customer communication and provide tools to improve business effectiveness and efficiencies.

Atlanta, GA (PRWEB) May 7, 2009 -- Dresser is constantly seeking ways to better inform and communicate with their Abra customers. In the past Dresser has provided information for their customers to maximize the utilization of their Abra system. Now they are expanding efforts in helping customers not only maximize utilization of their Abra system but to better utilize the flow of information for all systems to operate more effectively and efficiently during these difficult times. Dresser & Associates has recently launched several initiatives in this effort.

Dresser has joined the social networking scene. A LinkedIn group has been established called, Alliance for Workforce Management - Sage Abra HRMS, to better inform and educate the Abra community they support. Members of this group will consist of a cadre of very experienced Abra consultants, HR and Payroll consultants, Sage Software technical staff and most importantly Abra users. The group will provide opportunities for group discussions, questions and answers, and networking all in one. A wealth of information and knowledge, LinkedIn allows Dresser to reach customers and business partners nationwide.

Dresser is also introducing KnowledgSync, a business activity monitoring system. KnowledgeSync helps customers regain control of finances by capturing critical business events in real time. This robust software helps streamline operations, enhance productivity and has an easy and flexible integration. Big results without a big hassle. Having the right information sent to the right people, at the right time, via the right devices is critical to the success of an organization.

Dresser & Associates has been recognizing the needs of their customers for over fifteen years and keeping customers well-informed in crucial to Dresser's success! Not only are they joining the social networking scene and offering new programs, but also enhancing services currently offered. Dresser is proud to announce the creation of a customer portal in the near future. This site will allow customers to access important documents, forms, software upgrades and tips and tricks. This will be another tool to keep customers well informed and educated.

Dresser believes knowledge is power and provides the most knowledgeable customer support possible.

About Dresser:
Dresser & Associates was founded in 1991 as a management consulting firm and became a Sage Software business partner in 1997. Headquartered in Scarborough, Maine, Dresser has regional offices in Georgia, Florida and Kentucky. Dresser is one of the leading National Partners for Sage Software with customers in 38 states offering Sage Abra HRMS (formerly ABRA Suite), ABRA HR, Abra Learning Action Compliance, payroll software and HR software from Sage Software (formerly Best Software). They have been named to Sage Software's Chairmans Club for three consecutive years. Dresser also offers on-going human resource management services on a consultant or outsourced basis, providing consulting services to improve operational and management performance. Dresser is dedicated to the continuing professional success of its customers and business partners.

Contact Information:
Amanda Cahoon
Marketing Coordinator
Dresser & Associates
Toll Free: 866-885-7212

# # #

Read the full story at http://www.prweb.com/releases/2009/05/prweb2396254.htm.