User Reviews
Halogen eAppraisal by Halogen Software
USER REVIEWS - Sorted by Date
Purchased Date: November 01, 2006
VP Human Resources, Cummins Mid-South, LLC
September 29, 2009
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Pros
Halogen Software provides a product with excellent web based end user interface.
Their talent management functions are well integrated to the perfomance appraisal module.
We found the suite to be reasonably priced for the product offering. We also experienced outstanding customer support before and after implementation of the different modules.
The software provides effective tools for building appraisals and succession plans within the modules - practical tools that managers can use. It provided levels of transparency and reporting in performance and compensation management that we never enjoyed prior to the conversion.
Cons
Overall no real issues to date.
Overall
For our size and structure of company, this has been a perfect fit. For anyone looking at vendors for talent management, I would recommend Halogen as one of your considerations. In most cases, it may be the overall solution you are looking for. We are now looking to integrate the eLMS module along with appraisal, compensation and succession planning modules.
Purchased Date: September 01, 2007
Manager, Learning & Development, Assiniboine Credit Union
September 29, 2009
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Pros
The system is smart and easy to use both for the end user and the administrators
The functions are intiuitive, fast and simple.
The features provide most of what we need from ease of creating groups, to uploading data, to reports.
The service (support desk) is amazing - one of the best vendors I have ever dealt with: knowledgeable, helpful and efficient
- calls are answered quickly and the two times I choose to leave a call back number the call back was within an acceptable period of time.
When we upgraded (we host our site) the Business Systems manager commented on the amazing support he received 'we could only hope that we provide this kind of service to our members'.
The installation consultant was organized, knowledgeable and asked questions to ensure she understood our needs.
The trainer was knowledgeable and very accommodating to our needs.
Cons
We are having difficulty with one division's acceptance of the form and system. Prior to this system they used a Word doc and want to keep the look and feel of a word doc. They want to keep the feature of inputting the objectives, then using the same form for the Interim review & comments and then use the same form for the Final review & comments. They see what was input prior, and make any necessary edits/additions to objectives easily.
The one problem we are facing is that we have a process for the beginning of the year - Objective Setting Process. That process has a start and end date of about 3 months. When we hire or someone changes position they need new objectives. We set up a process for those people, however we have learned that when populating data from one process to another (such as from the objective setting process to a review process data can only be pulled from one process, and we have two processes.
And some want more than 3000 characters per text box.
Overall
I have been used as a referral and have spoken to or emailed comments (answered questions) to 10 or more credit unions both in canada and te USA.
I like the product and I am pleased to answer questions based on my good experience with Halogen.
Purchased Date: August 01, 2004
Partner, O'Sullivan Creel, LLP
September 28, 2009
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Pros
We originally purchased a tool, but Halogen E-Appraisal has become a significant part of our culture. The product is fully customizable to meet the ever changing needs of our firm. It has provided consistency and accountability throughout our organization. Halogen's team listens to their clients, making our success their primary goal. Their customer support is superb and we continue to be amazed with the quality of each enhancement they roll out. Originally viewed as an expense, our first year of implementation resulted in efficiencies of nearly 400 hours when measured against our prior paper process. We now accomplish a higher quality of talent management with less time spent on administering the process. Our employees view the previously dreaded appraisal process as an "investment" in their career and individual personal development plans ensure that each and every member of our team will receive the training and development necessary to accomplish their career goals.
Cons
As a new user in 2004, there were limitations in the product based on the methodology our firm used for performance management. Since that time, the product has met and surpassed my expectations, causing our leadership to stretch ourselves in this area. We have more clear metrics and competencies for each role within the firm and the reporting tools allow us to see progress at all times. We also needed the ability to have multiple roles for each employee and the recent addition of the "coach" will accomplish our objectives in this area. Our firm has historically utilized a full 360 process and originally Halogen did not support the ability to conduct such a process anomymously. We recently completed our annual process, using Halogen's multi-rater tool for the first time and we were extremely pleased with the ease of use and end result of the process. I am sure there will be other issues as we continue to evolve, but we are completely satisfied with Halogen.
Overall
I guess you can tell that I am a very satisifed customer. It's rare to feel like a vendor relationship really serves as part of your team, but the relationship with Halogen Software strengthens with time. I am confident that their team will remain on the cutting edge of Talent Management, providing us with innovative solutions and exceptional customer service.